HTC Raphael User manual

REV.
Issued Date 2008/7/2
. Revised Date 2008/12/01 A10
Doc. Title Raphael Service Manual Page 1 of 98
HTC CONFIDENTIAL
SM-TP001-0704
HTC Corporation
Raphael
Service Manual
UHTC Proprietary
Confidential Treatment Requested
Rev. A10
HTC Corp.
Engineering Mobility

REV.
Issued Date 2008/7/2
. Revised Date 2008/12/01 A10
Doc. Title Raphael Service Manual Page 2 of 98
HTC CONFIDENTIAL
SM-TP001-0704
HTC Corporation
REVISION CONTROLTABLE
REV DATE CONTENTS DEPT REVISED STAGE
AX01 2008/7/2 Fist Draft PSE Budiman Cheng DVT
A01 2008/7/23
1. Change picture of water sensitive
label location on generic labeling plan
2. Update feature sheet (GSM/EDGE to
quad band frequency, battery life and
add extended battery with battery
cover in the accessory list as an
optional item)
3. Update sleep and idle current test on
chapter 5.1
4. Add RF antenna spec on chapter 10
5. Add spare part list on chapter 9.1
PSE Budiman_Cheng PVT
A02 2008/8/11
1. Update assembling procedure and
pictures on chapter 2.3
2. Update cosmetic inspection criteria PSE Budiman_Cheng PVT
A03 2008/9/1
Update feature sheet: add eMobile SKU
with 1700MHz UMTS band PSE Budiman_Cheng PVT
A04 2008/10/15
1. Add picture and “Return to HTC”
column on chapter 9.1
2. Update speaker installation notice on
chapter 2.3
3. Update assembling procedure on
page 27
PSE Budiman_Cheng MV
A05 2008/10/20
1. Update repair code on chapter 9.1
2. Change hot key to enter diagnostic
mode on chapter 4.1 PSE Budiman_Cheng MV
A06 2008/10/31
Update board level 2.5 repair on chapter
9.2 PSE Budiman_Cheng MV
A07 2008/11/10
Add sleep and idle current test condition
on chapter 5.1 PSE Budiman_Cheng MV
A08 2008/11/20
Add some part numbers on chapter 2.3
(Assembling procedure) PSE Budiman_Cheng MV
A09 2008/11/26
Add FRU M/B additional parts location on
chapter 9.3 PSE Budiman_Cheng MV
A10 2008/12/01
1. Remove 76H02985-00M from chapter
9.1 SPL for repair (ECR#28037)
2. Change assembling procedure on
chapter 2.3 (ECR#28037)
3. Add 76H03122-00M into chapter 9.3
(ECR#28037)
PSE Budiman_Cheng MV

REV.
Issued Date 2008/7/2
. Revised Date 2008/12/01 A10
Doc. Title Raphael Service Manual Page 3 of 98
HTC CONFIDENTIAL
SM-TP001-0704
HTC Corporation
1. INTRODUCTION ....................................................................................................................................................................4
1.1 PRODUCT FEATURES..........................................................................................................................................5
1.2 PRODUCT OVERVIEW........................................................................................................................................10
2. DEVICE DISASSEMBLING AND ASSEMBLING PROCEDURE ................................................................................18
2.1 TOOLS LIST......................................................................................................................................................18
2.2 DISASSEMBLING PROCEDURE............................................................................................................................19
2.3 ASSEMBLING PROCEDURE ................................................................................................................................27
3. ROM RE-FLASH PROCEDURE........................................................................................................................................38
3.1 ROM UPGRADE THRU RUU (RE-FLASH UPGRADE UTILITY)................................................................................38
3.2 ROM IMAGE UPGRADE THRU SD CARD .............................................................................................................42
4. DIAGNOSTIC PROGRAM..................................................................................................................................................44
4.1 LIST OF DIAGNOSTIC TEST ITEMS......................................................................................................................44
5. POWER MEASUREMENT TEST ......................................................................................................................................59
5.1 MAIN BOARD LEAKAGE CURRENT TEST PROCEDURE ..........................................................................................59
5.2 BATTERY RUNDOWN TEST PROCEDURE..............................................................................................................63
6. COSMETIC INSPECTION CRITERIA...............................................................................................................................68
6.1 CLASSES DEFINITION OF INSPECTIVE AREA.........................................................................................................68
6.2 DISPLAY INSPECTION........................................................................................................................................71
6.3 MAIN UNIT INSPECTION .....................................................................................................................................72
7. GENERIC TROUBLESHOOTING .....................................................................................................................................73
8. GENERIC LABELING PLAN..............................................................................................................................................80
9. GENERIC SPARE PART LIST AND PHOTOS................................................................................................................82
9.1 SPLFOR REPAIR..............................................................................................................................................82
9.2 BOARD LEVEL 2.5 REPAIRS ..............................................................................................................................90
9.3 FRU M/BADDITIONAL PARTS LOCATION.............................................................................................................93
10. RF ANTENNA SPECIFICATION .......................................................................................................................93

REV.
Issued Date 2008/7/2
. Revised Date 2008/12/01 A10
Doc. Title Raphael Service Manual Page 4 of 98
HTC CONFIDENTIAL
SM-TP001-0704
HTC Corporation
1. Introduction
This manual provides the technical information to support the service activities of this product.
This document contains highly confidential information, so any or all of this document should not be revealed to
any third party.
Chapter 1: Introduction-This Chapter is about Products features and basic Product function. After
reading this chapter, you will know what feature the product has and basic hardware
operation. Also you will know how to perform soft-rest and hard-rest in this chapter.
Chapter 2: Device Disassembling andAssembling Procedure- After reading this chapter, you will
learn how to disassemble and assemble the product. Also, you will know what tools to
use and the torque. Please follow the instruction to disassemble the unit to prevent
from damaging the unit.
Chapter 3: ROM Re-flash Procedure- After reading this chapter, you will learn how to perform
the ROM image re-flesh by using RUU and SD-Card. Also you can find the steps of
enter the boot loader mode.
Chapter 4: DIAGNOSTIC PROGRAM- After reading this chapter, you will learn
How to use the diagnostic program to perform unit function test
How to test some functions in Windows Mobile mode (ex. WLAN, Bluetooth, and
USB etc…)
Chapter 5: Power measurement test- After reading this chapter, you will learn how to use MB
leakage test procedure and battery run-down test (Battery Capacity Measurement).
Chapter 6: Cosmetic Inspection Criteria- After reading this chapter you will learn the appearance
quality inspection criteria, ex. Display, bezel, and housing etc…
Chapter 7: Generic Troubleshooting- After reading this chapter, you will learn how to do generic
trouble-shooting.
Chapter 8: Generic Labeling Plan- In this chapter, you will find generic labels for reference, ex.
Regulation label, and battery label etc…
Chapter 9: Generic Spare Part List and Photos- In this chapter, you will find Spar parts reference
list and photos for repairing, including unit and Board level.
Chapter 10: RF Antenna Specification- Reference Spec for RF test.

REV.
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. Revised Date 2008/12/01 A10
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HTC CONFIDENTIAL
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HTC Corporation
1.1 Product Features

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. Revised Date 2008/12/01 A10
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HTC Corporation

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. Revised Date 2008/12/01 A10
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HTC Corporation

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. Revised Date 2008/12/01 A10
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HTC Corporation
1.2 Product overview