HTC HTC One User manual

User Guide

Table of Contents ii
Table of Contents
Important Information................................................................................................................xv
Radio Frequency Exposure Operating Instructions............................................................xv
Important Note on Recoverable Data.................................................................................xv
Get Started ................................................................................................................................ 1
Your Phone at a Glance...................................................................................................... 1
Charge Your Phone............................................................................................................ 1
Activate Your Phone........................................................................................................... 2
Complete the Setup Application.......................................................................................... 3
Set Up Voicemail................................................................................................................ 5
Transfer Content to Your New Phone ................................................................................. 5
Transfer Content from an Android Phone with Data Connection.................................. 5
Transfer Content from an iPhone................................................................................. 6
Transfer Content From Your Old Phone Using Bluetooth............................................. 6
Transfer Content Between Your Phone and Computer................................................ 7
Ways of Transferring Contacts and Other Content into Your Phone............................ 7
Restore Your Backup From Your Online Storage to Your New Phone................................ 8
Sprint Account Information and Help................................................................................... 8
Sprint Account Passwords........................................................................................... 9
Manage Your Account................................................................................................. 9
Sprint Support Services..............................................................................................10
Phone Basics............................................................................................................................11
Your Phone’s Layout..........................................................................................................11
Turn Your Phone On and Off.............................................................................................12
Turn Your Screen On and Off............................................................................................13
Your Phone’s Lock Screen.................................................................................................14
Unlock the Screen ......................................................................................................14
Customize the Lock Screen........................................................................................14
Touchscreen Navigation....................................................................................................15
Motion Gestures ................................................................................................................20
Work with Phone Apps and Settings..................................................................................22

Table of Contents iii
Open an App ..............................................................................................................22
Capture the Phone Screen .........................................................................................24
Get to Know Your Settings..........................................................................................25
Using Quick Settings ..................................................................................................25
HTC BlinkFeed - Your Dynamic Home Screen...................................................................26
Turn HTC BlinkFeed On or Off....................................................................................27
Select Feeds...............................................................................................................27
Read Articles in the Feeds Panel................................................................................29
Delete Tiles From the Feeds Panel.............................................................................29
Post to Your Social Networks .....................................................................................29
Customize the Home Screen.............................................................................................29
Change Your Main Home Screen...............................................................................29
Add, Remove, or Arrange Widget Panels ...................................................................30
Change the Wallpaper................................................................................................30
Customize the Launch Bar..........................................................................................31
Work with Widgets, Folders, and App Shortcuts.........................................................31
Status and Notifications.....................................................................................................34
Status Bar...................................................................................................................34
Notifications Panel......................................................................................................37
Notification LED..........................................................................................................38
Enter Text..........................................................................................................................38
HTC Sense Keyboard.................................................................................................38
Enter Text by Typing on the HTC Sense Keyboard.....................................................39
Change the HTC Sense Keyboard Language.............................................................40
Enter Text with Word Prediction on the HTC Sense Keyboard ...................................40
Enter Text with the HTC Sense Keyboard Using the Trace Keyboard ........................41
Enter Text by Speaking on the HTC Sense Keyboard ................................................42
Swype Keyboard ........................................................................................................42
Enter Text Using Swype .............................................................................................42
Edit Text.....................................................................................................................43
Phone Calls ..............................................................................................................................45
Make Phone Calls..............................................................................................................45
Call Using Smart Dial..................................................................................................45

Table of Contents iv
Dial an Extension Number..........................................................................................46
Return a Missed Call ..................................................................................................46
Call From Call History.................................................................................................47
Call From People........................................................................................................47
Call Using a Speed Dial Number ................................................................................47
Call a Number in a Text Message, Email Message, or Calendar Event ......................47
Call Emergency Numbers...........................................................................................48
Make International Calls .............................................................................................48
Set Up Speed Dial .............................................................................................................49
Receive Phone Calls..........................................................................................................49
In-call Options....................................................................................................................51
3-way Calling..............................................................................................................51
End a Call...................................................................................................................52
Call Services......................................................................................................................52
Caller ID .....................................................................................................................52
Call Waiting ................................................................................................................52
Call Forwarding ..........................................................................................................53
Call History........................................................................................................................53
Open Call History........................................................................................................53
Save a Number From Call History ..............................................................................54
Prepend a Number From Call History.........................................................................54
Block a Caller .............................................................................................................55
Erase Call History.......................................................................................................55
Change Ringtone Settings.................................................................................................55
Visual Voicemail ................................................................................................................56
Set Up Visual Voicemail..............................................................................................56
Review Visual Voicemail.............................................................................................57
Voicemail (Traditional).......................................................................................................58
Voicemail Notification .................................................................................................58
Set Up Voicemail........................................................................................................58
Retrieve Your Voicemail Messages ............................................................................58
Internet Calls......................................................................................................................59
Add an Internet Calling Account..................................................................................59

Table of Contents v
Make an Internet Call..................................................................................................60
People ......................................................................................................................................61
Your People List ................................................................................................................61
Find People ................................................................................................................62
Set Up Your Profile............................................................................................................62
Add Entries to People App.................................................................................................63
Add a New People Entry.............................................................................................63
Get In Touch with a Contact...............................................................................................64
Manage People Entries......................................................................................................64
Edit a People Entry.....................................................................................................64
Delete an Entry...........................................................................................................65
Delete Multiple Entries................................................................................................65
Import or Copy Contacts.............................................................................................65
Merge Entries in People.....................................................................................................65
Accept Contact Link Suggestions ...............................................................................65
Manually Merge Entries..............................................................................................66
Break the Link.............................................................................................................66
Send Contact Information ..................................................................................................67
Contact Groups..................................................................................................................68
Create a Group...........................................................................................................68
Send a Message or Email to a Group.........................................................................68
Edit a Contact Group..................................................................................................68
Manage Your Contact Groups ....................................................................................69
Back Up and Restore Your Contacts .................................................................................69
Accounts and Messaging..........................................................................................................71
Gmail.................................................................................................................................71
Create a Google Account............................................................................................71
Sign In to Your Google Account..................................................................................72
View Your Gmail Inbox ...............................................................................................72
Send a New Gmail Message ......................................................................................74
Reply To or Forward an Email Message.....................................................................74
Add a Gmail Account..................................................................................................75
Get Help with Gmail....................................................................................................75

Table of Contents vi
Email .................................................................................................................................75
Add an Email Account ................................................................................................75
Check Your Mail Inbox................................................................................................76
Organize Your Inbox...................................................................................................77
Send an Email Message.............................................................................................77
Read and Reply to an Email Message........................................................................78
Save an Image in an Email Message..........................................................................78
Save an Email Message in Tasks...............................................................................78
Manage Email Messages............................................................................................79
Search Email Messages.............................................................................................79
Work with Exchange ActiveSync Email.......................................................................80
Delete an Email Account.............................................................................................81
Use Smart Sync..........................................................................................................81
Change the Email Account Settings............................................................................82
Text Messaging and MMS .................................................................................................83
Send a Text Message (SMS)......................................................................................83
Send a Multimedia Message (MMS)...........................................................................84
Send a Group Message..............................................................................................85
Save and Resume Composing a Draft Message ........................................................86
Read and Reply to a Message....................................................................................86
Receive Text Messages From Contacts Using an iPhone...........................................88
View and Save an Attachment from a Multimedia Message........................................88
Help Protect Your Messages......................................................................................88
Block Unwanted Messages.........................................................................................89
Delete Messages and Conversations..........................................................................90
Back Up and Restore Your Text Messages................................................................90
Text and Multimedia Message Options.......................................................................91
Social Networking Accounts...............................................................................................94
Facebook....................................................................................................................94
Twitter.........................................................................................................................94
Google+......................................................................................................................94
YouTube.....................................................................................................................94
Apps and Entertainment............................................................................................................97

Table of Contents vii
Get Apps............................................................................................................................97
Get Apps from Google Play........................................................................................97
Download Apps from the Web ....................................................................................98
Uninstall an App .........................................................................................................98
Navigation..........................................................................................................................99
HTC Car.....................................................................................................................99
Google Maps............................................................................................................102
Scout........................................................................................................................106
Music...............................................................................................................................106
Listen to Music..........................................................................................................106
Beats Audio - Make Your Music Sound Better..........................................................107
Add a Song to the Queue .........................................................................................108
Playlists....................................................................................................................108
Update Album Covers and Artist Photos...................................................................109
Set a Song as a Ringtone.........................................................................................109
Search for Lyrics, Music Videos, and More...............................................................110
Google Play Music....................................................................................................111
Sprint Music Plus......................................................................................................111
FM Radio.........................................................................................................................112
TV....................................................................................................................................113
Set Up the TV App....................................................................................................113
Use the EPG.............................................................................................................114
Schedule TV Programs.............................................................................................115
Watch On Demand Videos .......................................................................................115
Set Up Your Remote Control....................................................................................116
Customize the Remote Control Buttons....................................................................117
Control Your TV with HTC Remote...........................................................................117
Control Your TV From the Notifications Panel...........................................................118
HTC Watch......................................................................................................................118
Create or Sign In to Your HTC Watch Account.........................................................118
Rent or Buy a Video with HTC Watch.......................................................................118
Manage Your HTC Watch Downloads ......................................................................119
Change the HTC Watch Settings..............................................................................119

Table of Contents viii
Check What’s Linked to Your HTC Watch Account...................................................119
Delete Your HTC Watch Account..............................................................................120
HTC Watch FAQs.....................................................................................................120
Google Play Movies & TV................................................................................................120
Connect to Your Home Entertainment System.................................................................121
About HTC Media Link HD........................................................................................121
Share Media on DLNA Devices ................................................................................121
Kid Mode .........................................................................................................................122
Web and Data.........................................................................................................................124
Data Services –Sprint 4G LTE and Sprint 3G Networks..................................................124
Launch a Web Connection........................................................................................124
Data Connection Status and Indicators.....................................................................124
Turn the Data Connection On or Off.........................................................................125
Manage Your Data Usage ........................................................................................125
Wi-Fi................................................................................................................................126
Turn Wi-Fi On and Connect to a Wireless Network...................................................126
Prevent Notifications from Unsecured Wi-Fi Networks..............................................127
Connect to a Wi‑Fi Network via WPS.......................................................................127
Disconnect from a Wireless Network ........................................................................127
Virtual Private Networks (VPN)........................................................................................128
Add a VPN Connection.............................................................................................128
Connect to a VPN.....................................................................................................128
Disconnect From a VPN ...........................................................................................129
Search for Information .....................................................................................................129
Perform Searches on the Web and Your Phone.......................................................129
Search the Web with Your Voice ..............................................................................129
Set Search Options...................................................................................................130
Get Instant Information with Google Now..................................................................130
Browse the Web ..............................................................................................................132
Open the Browser.....................................................................................................133
Use Browser Tabs....................................................................................................134
Save Web Content For Later....................................................................................134
Add and Manage Your Bookmarks...........................................................................135

Table of Contents ix
Browsing History.......................................................................................................135
Private Browsing.......................................................................................................136
Set Browser Options.................................................................................................136
Use Google Chrome to Browse the Web..................................................................136
Mobile Hotspot.................................................................................................................136
Share Internet Connection via USB Tethering..................................................................137
Connect to the Internet Through a Computer...................................................................137
Wi‑Fi Printing...................................................................................................................138
Camera and Video..................................................................................................................140
Launch the Camera .........................................................................................................140
Take a Photo............................................................................................................141
Record a Video.........................................................................................................142
Camera Scenes........................................................................................................143
Change Camera and Video Settings.........................................................................145
Capture Better Photos..............................................................................................145
Access Photos and Videos ..............................................................................................147
View Photos and Videos...........................................................................................147
Watch and Edit Videos .............................................................................................148
Change the Video Playback Speed ..........................................................................149
View Photo Highlights...............................................................................................150
View and Edit Video Highlights.................................................................................150
Create an Animated Gif ............................................................................................151
Save a Photo From a Video......................................................................................151
Organize Photos and Videos....................................................................................151
View Photos in Your Social Networks.......................................................................153
Edit Your Photos.......................................................................................................153
Share or Save a Frame From an HTC Zoe Photo.....................................................155
Create an Action Sequence Shot..............................................................................155
Edit a Group Shot.....................................................................................................156
Remove Unwanted Objects in a Photo .....................................................................156
Send Your Photos and Videos..................................................................................157
Share Your Photos on Social Networks....................................................................157
Share Memories Through HTC Share.......................................................................158

Table of Contents x
Tools and Calendar.................................................................................................................161
Calendar..........................................................................................................................161
View the Calendar ....................................................................................................161
Create or Edit an Event ............................................................................................162
Choose Which Calendar to Show.............................................................................162
Share an Event (vCalendar) .....................................................................................163
Accept or Decline a Meeting Invitation......................................................................163
Dismiss or Snooze Reminders..................................................................................164
Calculator ........................................................................................................................164
Clock & Alarm..................................................................................................................165
Set the Date and Time Manually...............................................................................165
Set an Alarm.............................................................................................................165
Checking Weather ...........................................................................................................165
Tasks...............................................................................................................................166
Create a Task...........................................................................................................166
Manage Tasks..........................................................................................................166
Manage Task Lists....................................................................................................167
Voice Recorder................................................................................................................167
Record Your Voice....................................................................................................167
Dropbox...........................................................................................................................168
HTC Sync Manager .........................................................................................................172
Install HTC Sync Manager on a Windows Computer ................................................172
Transfer iPhone Content to Your HTC Phone...........................................................173
Copy or Remove Media on Your Phone....................................................................173
Batch Import Music, Photos, and Videos From Your Phone......................................174
Import Documents From Your Computer to Your Phone Automatically.....................174
Data and Apps that HTC Sync Manager Can Sync With...........................................175
Sync Playlists Between Your Phone and Your Computer .........................................176
Use HTC Sync to Back Up Your Phone....................................................................176
Check for HTC Sync Manager Updates....................................................................178
Get Help...................................................................................................................178
Bluetooth and NFC ..........................................................................................................178
Connect a Bluetooth Headset or Car Kit...................................................................179

Table of Contents xi
Reconnect a Headset or Car Kit ...............................................................................179
Disconnect From a Bluetooth Device........................................................................180
Send Information Using Bluetooth ............................................................................180
Where Sent Information is Saved .............................................................................181
Receive Files Using Bluetooth..................................................................................182
Use Bluetooth FTP Server........................................................................................183
Share Content with NFC...........................................................................................183
Update Your Phone .........................................................................................................185
Prepare for a Phone Update.....................................................................................185
Update the Operating System...................................................................................186
Update Your Profile ..................................................................................................186
Update Your PRL .....................................................................................................186
Sprint Worldwide Wireless Service..........................................................................................187
Activate Sprint Worldwide Service on Your Account ........................................................187
Your SIM Card.................................................................................................................187
Enable Global Roaming Mode .........................................................................................188
Make and Receive Worldwide Calls.................................................................................188
Sprint Voicemail Service..................................................................................................189
Set Up Your Voicemail Access Number....................................................................189
Access Your Voicemail.............................................................................................189
International Data Roaming .............................................................................................190
Get Started With Data Services................................................................................190
Access Email and Data Services on GSM/UMTS Networks......................................190
Access Email and Data Services on CDMA Networks..............................................191
Status Messages.............................................................................................................191
Contact Sprint for Assistance...........................................................................................193
Settings...................................................................................................................................195
Wireless & Networks Settings..........................................................................................195
Airplane Mode ..........................................................................................................195
Wi-Fi Settings...........................................................................................................195
Bluetooth Settings.....................................................................................................195
Mobile Data Settings.................................................................................................195
Media Output Settings..............................................................................................196

Table of Contents xii
More Wireless & Network Settings............................................................................196
Personalize Settings........................................................................................................196
Wallpaper.................................................................................................................196
Customize the Home Screen Settings ......................................................................196
Ringtone...................................................................................................................196
Notification Sound.....................................................................................................197
Alarm........................................................................................................................197
Accounts & Sync..............................................................................................................197
Add Your Social Networks, Email Accounts, and More.............................................197
Add an Exchange ActiveSync Account.....................................................................198
Add Email Accounts..................................................................................................198
Add One or More Google Accounts..........................................................................198
Manage Your Online Accounts .................................................................................199
Location Settings.............................................................................................................200
Location Setting........................................................................................................200
Google’s Location Reporting.....................................................................................201
Security Settings..............................................................................................................201
Screen Lock Settings................................................................................................201
Kid Mode Settings.....................................................................................................203
Lock Screen and Password Settings.........................................................................203
Allow Installation of Third-Party Programs ................................................................203
Work with Certificates...............................................................................................204
Accessibility Settings .......................................................................................................204
Navigate Your Phone with TalkBack.........................................................................205
Backup and Reset ...........................................................................................................207
Backup .....................................................................................................................207
Reset Your Phone ....................................................................................................210
Get Content From Another Phone....................................................................................211
Display, Gestures & Buttons Settings ..............................................................................212
Auto-rotate Screen....................................................................................................212
Font Size..................................................................................................................212
Brightness ................................................................................................................212
Screen Timeout (Sleep)............................................................................................212

Table of Contents xiii
Daydream.................................................................................................................213
Notification Light.......................................................................................................213
Home Key.................................................................................................................213
Home Double-click Speed ........................................................................................213
HTC Gestures...........................................................................................................214
Calibrate the Screen.................................................................................................214
Beats Audio.....................................................................................................................214
Sound Settings ................................................................................................................214
General Sound Settings - Sound Profile and Vibrate ................................................214
General Sound Settings - Volumes...........................................................................215
Do Not Disturb Mode................................................................................................215
Incoming Calls - Ringtones.......................................................................................216
Incoming Calls - Other Options.................................................................................216
Notifications and Alarms...........................................................................................216
System Sound Settings ............................................................................................216
Call Settings ....................................................................................................................217
Voicemail Settings....................................................................................................217
Hearing Aids.............................................................................................................217
CDMA Call Settings..................................................................................................217
Internet Call Settings ................................................................................................218
Other Call Settings....................................................................................................219
Apps Settings...................................................................................................................219
Uninstall Third-party Apps.........................................................................................219
Clear Application Cache and Data............................................................................219
Storage Settings..............................................................................................................219
Types of Storage ......................................................................................................220
Copy Files To or From Your Phone ..........................................................................220
Make More Storage Space.......................................................................................220
Encrypt Data on Your Phone....................................................................................221
Power Settings.................................................................................................................222
Check Battery Usage................................................................................................222
Display the Battery Percentage.................................................................................222
Check Battery History...............................................................................................222

Table of Contents xiv
Optimize Battery Life with Power Saver Mode ..........................................................222
Battery Saving Tips...................................................................................................223
Language & Keyboard Settings .......................................................................................225
Change the Phone Language...................................................................................225
Spell Checker...........................................................................................................225
Keyboard Settings - Google Voice Typing ................................................................225
Keyboard Settings - HTC Sense Input......................................................................225
Keyboard Settings - Swype.......................................................................................226
Speech Settings .......................................................................................................226
Date & Time Settings.......................................................................................................227
Printing ............................................................................................................................227
Activate This Device ........................................................................................................227
System Updates ..............................................................................................................228
About Your Phone ...........................................................................................................228
Proprietary Notices .................................................................................................................229

Important Information xv
Important Information
Radio Frequency Exposure Operating Instructions
This device was tested for compliance with the applicable FCC and Industry Canada specific
absorption rate (SAR) limits for radio frequency (RF) exposure during typical body-worn
operations. To ensure that RF exposure levels remain at or below the tested levels, use a belt-
clip, holster, or similar accessory that maintains a minimum separation distance of 1.0 cm
between your body and the device, with either the front or back of the device facing towards
your body. Such accessories should not contain any metallic components. Body-worn
accessories that do not meet these specifications may not ensure compliance with applicable
SAR limits and their use should be avoided.
Important Note on Recoverable Data
Files and other data that have been deleted, cleared, removed, or erased from your device may
still be recoverable by third-party data recovery software. Even a factory reset may not
permanently erase all data from your phone, including personal information.

Get Started 1
Get Started
This section gives you all the information you need to set up your phone and Sprint service the
first time.
Your Phone at a Glance
The following illustrations outline your phone’s primary external features, keys, and buttons.
Charge Your Phone
You must first charge the battery to begin setting up your phone.
Note: Use only the adapter and the USB cable that came with HTC One to charge the battery.
When the battery power is too low, make sure to use the power adapter to charge, not the USB
cable connection with your computer.

Get Started 2
Note: Your phone’s battery should have enough charge for the device to turn on and find a
signal, run the setup application, set up voicemail, and make a call. You should fully charge the
battery as soon as possible.
1. Plug one end of the USB cable to the AC adapter.
2. Plug the other end of the USB cable into the charger/accessory jack on the bottom panel
of your phone.
3. Plug the AC adapter into an electrical outlet. Fully charging a battery may take up to
three hours.
Note: As a safety precaution, the battery may stop charging to avoid overheating.
Note: When you're using the Internet and charging the battery, HTC One may become warmer.
This is normal.
Note: To conserve energy, unplug the power adapter from the electrical outlet after you finish
charging.
4. Press and hold the Power button ( ) to turn the phone on. You will feel or hear
the phone vibrate when it has been turned on.
Your device will search for Sprint service, and begin the setup application.
Activate Your Phone
Follow the instructions below to activate your phone if it has not already been activated.
Depending on your account or how and where you purchased your phone, it may be ready to
use or you may need to activate it on your Sprint account.
●If you purchased your phone at a Sprint Store, it is probably activated and ready to use.
●If you received your phone in the mail and it is for a new Sprint account or a new line of
service, it is designed to activate automatically.

Get Started 3
When you turn the phone on for the first time, you should see a Hands Free
Activation screen, which may be followed by a PRL Update screen and a Firmware
Update screen. Follow the onscreen instructions to continue.
●If you received your phone in the mail and you are activating a new phone for an existing
number on your account (you’re swapping phones), you can activate on your computer
online or directly on your phone.
Activate on your computer:
•Go to sprint.com/activate and complete the online instructions to activate your
phone.
Activate on your phone:
•Turn on your new phone. (Make sure the old one is turned off.) Your phone will
automatically attempt Hands-Free Activation.
•Touch Activate to override auto-activation and start the manual activation
wizard.
•Follow the on-screen prompts to complete the activation process.
To confirm activation, make a phone call. If your phone is still not activated or you do not have
access to the Internet, contact Sprint Customer Service at 1-888-211-4727 for assistance.
Tip: Do not press the Power button while the phone is being activated. Pressing the Power
button cancels the activation process.
Note: If you are having any difficulty with activation, contact Sprint Customer Service by calling
1-888-211-4727 from any other phone.
Complete the Setup Application
Walk through the on-device setup to choose your phone language, Internet connection, select
how you want to set up your new phone, and more.
1. Touch Start to begin. Touch Next or Skip to skip any of the screens.
2. Hands Free Activation. See Activate Your Phone.
3. Connect to Wi-Fi. Connect to a Wi-Fi®network. For more information, see Wi-Fi.
4. Set up phone. Select how you want to set up your new phone.
Set up from scratch. Set up your email accounts, add apps, and personalize your
phone manually or use the HTC Get Started service.

Get Started 4
Restore, transfer, or import content. If you already finished the HTC Get Started
setup before turning on your new phone, just download your Web setup by selecting
Apply HTC Get Started setup. Or if you have content from an old phone, you can
choose to do a direct phone-to-phone transfer. See Transfer Content to Your New
Phone. You can also select this option to restore backups that you've saved in an
online storage.
5. Fast and easy setup. Use the HTC Get Started service to set up your accounts and
personalize your new phone from your computer. Your phone shows you the URL of the
HTC Get Started site and a pair code. On your computer’s Web browser, just go to the
URL and enter the pair code to start your Web setup. You need an HTC Account to save
your accounts and settings on the Web and download them to your phone. To find out
more about HTC Get Started and HTC Account, see the Help and FAQ on the HTC Get
Started site: start.htcsense.com.
6. Accounts & sync. Set up your email and social network accounts including Google®,
Microsoft®Exchange ActiveSync®Mail, Dropbox, Facebook, Flickr®for HTC Sense,
LinkedIn®for HTC Sense, Outlook.com, Twitter, HTC Watch™, and Instagram for HTC
Sense. For more information, see Accounts & Sync.
Note: You do not need to sign up for a Google Account to use your phone. However, to
download applications from Google Play™ or chat in Google+™ Hangouts, you must link your
phone to a Google Account.
Note: If you used the online HTC Get Started service, some of the following steps may already
have been completed.
7. Dropbox. Create a new Dropbox account or sign in to your existing account and enjoy a
free 23GB Dropbox space for two years. See Dropbox for more information. Additional
terms and requirements may apply (including a subscription fee) after your two year trial
ends.
8. Tell HTC. Choose whether to allow HTC to collect anonymous data in the background
about how you use your phone.
9. Google location. Turn on Google location services. For more information, see Location
Settings.
10. HTC Backup. To make it easier for you to back up and restore content from your phone
to another HTC phone in the future, select Back up phone daily. For more information,
see Backup.
11. Personalize & secure. Give your new phone a name or set up a screen lock to help
secure your phone. Touch Finish.

Get Started 5
Note: Some features that need to connect to the Internet such as location-based services and
auto-sync of your online accounts may incur extra data fees. To avoid incurring data fees,
disable these features under Settings.
Set Up Voicemail
Your phone automatically transfers all unanswered calls to your voicemail, even if your phone is
in use or turned off. You should set up your Sprint Voicemail and personal greeting as soon as
your phone is activated. Always use a password to help protect against unauthorized access.
1. Touch > . (If your screen is locked, press to turn on the display and then
drag or the clock up to unlock the screen.)
2. Touch and hold to dial your voicemail number.
3. Follow the system prompts to:
Create your password.
Record your name announcement.
Record your greeting.
Note: Voicemail Password –Sprint strongly recommends that you create a password when
setting up your voicemail to help protect against unauthorized access. Without a password,
anyone who has access to your phone is able to access your voicemail messages.
Transfer Content to Your New Phone
You can easily transfer content —contacts, messages, calendar events, music, photos, videos,
and more —from other phones or your computer to your new phone using the HTC Transfer
Tool, Bluetooth®, or direct USB connection.
Watch this video to learn more.
Transfer Content from an Android Phone with Data Connection
On your old Android™ phone, download the HTC Transfer Tool and use it to transfer your
content to your new HTC phone.
Note: You need Android version 2.3 or later to use the HTC Transfer Tool on your old phone. If
your old phone has Android version 2.2 or an earlier version, you need to use Bluetooth
transfer.
1. Do one of the following:
If you’re setting up your new HTC phone for the first time, choose to transfer content,
and then select Transfer from old phone on the Set up phone screen.