HTC Desire 10 pro User manual

User guide
HTC Desire 10 pro

Contents
Features you'll enjoy
What's special with Camera 9
The best from HTC and Google Photos 10
What's different with the onscreen keyboard 10
Sound 11
Truly personal 12
Boost+ 13
Android 6.0 Marshmallow 13
Software and app updates 14
Unboxing
HTC Desire 10 pro overview 15
Slots with card trays 16
nano SIM card 17
Storage card 19
Charging the battery 22
Switching the power on or off 23
Choosing which nano SIM card to connect to the 4G LTE network 23
Managing your nano SIM cards with Dual network manager 23
Phone setup and transfer
Setting up HTC Desire 10 pro for the first time 24
Restoring from your previous HTC phone 24
Transferring content from an Android phone 25
Ways of transferring content from an iPhone 26
Transferring iPhone content through iCloud 26
Other ways of getting contacts and other content 26
Transferring photos, videos, and music between your phone and computer 27
Using Quick Settings 28
Getting to know your settings 28
Lock screen 29
Fingerprint scanner 30
Updating your phone's software 31
Getting apps from Google Play 33
Downloading apps from the web 34
Uninstalling an app 34
Your first week with your new phone
HTC Sense Home 35
Sleep mode 35
Unlocking the screen 36
Motion gestures 36
Touch gestures 37
Opening an app 41
2 Contents

Sharing content 41
Switching between recently opened apps 41
Refreshing content 42
Capturing your phone's screen 42
Travel mode 42
What is the HTC Sense Home widget? 43
Notifications 45
Motion Launch 47
Working with text 50
Getting help and troubleshooting 54
Personalizing
Ringtones, notification sounds, and alarms 55
What is HTC Themes? 55
Choosing a Home screen layout 58
Setting your Home wallpaper 58
Multiple wallpapers 59
Time-based wallpaper 59
Lock screen wallpaper 60
Adding or removing a widget panel 60
Arranging widget panels 60
Changing your main Home screen 61
Stickers, widgets and shortcuts 61
Arranging apps 64
Taking photos and videos
Camera screen 66
Choosing a capture mode 67
Taking a photo 68
Tips for capturing better photos 69
Recording video 70
Selfies 71
Quickly adjusting the exposure of your photos 72
Taking continuous camera shots 73
Using HDR 73
Taking a panoramic selfie 73
Taking a super wide-angle panoramic selfie 75
Taking a panoramic photo 76
Using Zoe camera 76
Recording a Hyperlapse video 76
Choosing a scene 77
Manually adjusting camera settings 77
Taking a RAW photo 78
How does the Camera app capture RAW photos? 78
Google Photos
What you can do on Google Photos 79
Viewing photos and videos 79
Editing your photos 80
Enhancing RAW photos 80
Trimming a video 80
Editing a Hyperlapse video 81
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Power and storage management
Tips for extending battery life 82
Using power saver mode 84
Extreme power saving mode 84
Displaying the battery percentage 84
Checking battery usage 84
Checking battery history 85
Battery optimization for apps 85
Freeing up storage space 86
Types of storage 86
Should I use the storage card as removable or internal storage? 87
Setting up your storage card as internal storage 88
Moving apps and data between the phone storage and storage card 88
Moving an app to the storage card 89
Copying files between the phone storage and storage card 89
Copying files between HTC Desire 10 pro and your computer 90
Unmounting the storage card 91
Boost+ 91
Sync, backup, and reset
Adding your social networks, email accounts, and more 95
Syncing your accounts 95
Removing an account 96
Ways of backing up files, data, and settings 96
Using Android Backup Service 97
Backing up contacts and messages 98
HTC Sync Manager 100
Restarting HTC Desire 10 pro (Soft reset) 102
Resetting network settings 102
Resetting HTC Desire 10 pro (Hard reset) 102
HTC BlinkFeed
What is HTC BlinkFeed? 104
Turning HTC BlinkFeed on or off 105
Restaurant recommendations 105
Ways of adding content on HTC BlinkFeed 106
Customizing the Highlights feed 107
Playing videos on HTC BlinkFeed 107
Posting to your social networks 108
Removing content from HTC BlinkFeed 108
Phone calls
Placing and receiving calls 109
Emergency call 111
What can I do during a call? 111
Setting up a conference call 112
Call History 113
Switching between silent, vibrate, and normal modes 113
Home dialing 114
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Messages
Sending a text message (SMS) 115
Sending a multimedia message (MMS) 115
Sending a group message 116
Resuming a draft message 116
Replying to a message 117
Forwarding a message 117
Moving messages to the secure box 117
Blocking unwanted messages 118
Copying a text message to the nano SIM card 118
Deleting messages and conversations 119
People
Your contacts list 120
Setting up your profile 121
Adding a new contact 121
Editing a contact’s information 122
Getting in touch with a contact 122
Importing or copying contacts 123
Merging contact information 124
Sending contact information 124
Contact groups 125
Private contacts 126
Email
Checking your mail 127
Sending an email message 128
Reading and replying to an email message 128
Managing email messages 129
Searching email messages 129
Working with Exchange ActiveSync email 130
Adding an email account 131
What is Smart Sync? 131
Other apps
Using the Clock 132
Checking Weather 133
Recording voice clips 133
Listening to FM Radio 133
Internet connections
Turning the data connection on or off 135
Managing your data usage 135
Wi-Fi connection 137
Connecting to VPN 138
Using HTC Desire 10 pro as a Wi-Fi hotspot 139
Sharing your phone's Internet connection by USB tethering 140
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Wireless sharing
Connecting to wireless speakers or TV 141
Turning Bluetooth on or off 144
Connecting a Bluetooth headset 144
Unpairing from a Bluetooth device 145
Receiving files using Bluetooth 145
Using NFC 146
Settings and security
HTC BoomSound profile 148
Turning location services on or off 148
Do not disturb mode 148
Touch sounds and vibration 150
Setting when to turn off the screen 151
Changing the display language 151
Airplane mode 151
Screen brightness 151
Automatic screen rotation 152
Installing a digital certificate 152
App settings 153
Assigning a PIN to a nano SIM card 154
Accessibility 154
Trademarks and copyrights
Index
6 Contents

About this guide
In this user guide, we use the following symbols to indicate useful and important information:
This is a note. A note often gives additional information, such as what happens when you choose
to do or not to do a certain action. A note also provides information that may only be applicable
to some situations.
This is a tip. A tip gives you an alternative way to do a particular step or procedure, or lets you
know of an option that you may find helpful.
This indicates important information that you need in order to accomplish a certain task or to
get a feature to work properly.
This provides safety precaution information, that is, information that you need to be careful
about to prevent potential problems.
Some apps may not be available in all regions or with your mobile operator.
7 About this guide

Important note on recoverable data
Files and other data that have been deleted, cleared, removed, or erased from your device
may still be recoverable by third-party data recovery software. Even a factory reset may not
permanently erase all data from your mobile device, including personal information.
8 Important note on recoverable data

Features you'll enjoy
What's special with Camera
Enjoy taking great camera shots on HTC Desire 10 pro. The Camera app has a simple interface,
neatly organized to make it faster for you to switch modes and change your settings.
Lean and clean camera interface
The camera interface groups related capture modes together—such as photo capture modes—so that
you can quickly find the mode you want, and puts modes and their settings side by side for easy
access.
Without having to open the slideout menu, you can easily switch back to Photo or Video mode from
other modes by tapping or below the shutter button. You can also just tap to quickly
switch between the front and main camera.
See Taking photos and videos on page 66.
Two ways to adjust exposure
Tap the screen, and then drag your
finger up or down to manually
adjust the exposure. Or turn on the
Touch autoexposure option in the
camera settings so you can simply
tap the screen to automatically set
the exposure.
See Quickly adjusting the exposure of your photos on page 72.
9 Features you'll enjoy

Selfies
§Live Makeup – Before taking your selfie, use Live Makeup to smoothen your skin. See
Applying skin touch-ups with Live Makeup on page 71.
§Instant selfie shots – Flash a smile, and the camera instantly captures your smiling face. Or,
just say "Cheese!" See Taking selfies automatically on page 71 and Taking selfies with voice
commands on page 71.
§Enjoy taking wide-angle selfies with family or friends and with a panoramic scenery behind
you. See Taking a panoramic selfie on page 73.
Pro level capabilities
Pro mode gives you professional level control over your photography. Capture RAW photos and take
full control over your camera settings. See Taking a RAW photo on page 78 and Manually adjusting
camera settings on page 77.
The camera captures RAW photos in DNG format. The RAW file provides more image information
for post processing in the Google Photos™app or a graphics program on your computer.
Hyperlapse
Hyperlapse lets you speed up the action up to 12 times, and select sections of the video to change its
speed. See Recording a Hyperlapse video on page 76.
The best from HTC and Google Photos
To give you the best experience from HTC and Google®apps yet still provide optimal storage out of
the box, HTC is starting to minimize preloading duplicate apps. By focusing on the best, HTC Desire
10 pro gives you an even better imaging experience through the HTC Camera app and Google
Photos.
With Google Photos, manage your photos and videos, back them up to your cloud storage, and enjoy
all of its cool features. For details, see What you can do on Google Photos on page 79.
What's different with the onscreen keyboard
HTC is using TouchPal as the onscreen keyboard for HTC Desire 10 pro due to its popularity and
extensive features.
Here are some of the features you'll enjoy with the TouchPal keyboard:
10 Features you'll enjoy

§Download keyboard themes to personalize the keyboard background.
§Choose from a variety of emoji art to add fun to your messages and social updates.
§Back up and sync your personal dictionaries as well as input patterns and data to TouchPal
Cloud.
§Keyboard is resizable. You can also reposition the keyboard.
§When you’re typing in landscape, you can split the keyboard so it’s easier and faster for you to
type with just your thumbs.
To learn the basics of using the keyboard, see Entering text on page 50.
Sound
Plug in headphones and discover audio bliss on HTC Desire 10 pro. Easily connect wireless speakers
to your phone.
HTC BoomSound
Hear what you've been missing. HTC BoomSound™gives you a rich, authentic sound experience,
whether you’re listening to music, watching a video, or playing a game. See HTC BoomSound profile
on page 148.
11 Features you'll enjoy

HTC Connect
Simply swipe up the screen with three fingers to stream music or video from HTC Desire 10 pro to
your speakers or TV. Control the volume and playback with your phone! You can even enjoy your
favorite music on multiple speakers. See What is HTC Connect? on page 141.
Truly personal
Designed with you in mind, HTC Desire 10 pro is filled with innovations that help it to adapt to your
life.
Themes
Make HTC Desire 10 pro more personal by customizing how it looks with your own photos and then
mix and match with different sets of icons, sounds, color schemes, and more.
More wallpaper types, such as Multiple wallpapers and Apps screen wallpapers, are also in store!
See What is HTC Themes? on page 55 for more details.
Freestyle home screen
If you want to take designing your Home screen to the next level, try the Freestyle home screen
layout for zero-grid limitations and fun stickers to replace your app icons.
The HTC Sense Home widget
The HTC Sense™Home widget adapts to your needs at home, at
work, and on the go. See What is the HTC Sense Home widget?
on page 43.
12 Features you'll enjoy

HTC BlinkFeed
Get your favorite topics, news, social media, and more
conveniently delivered to one place on your phone. Even get
suggestions for places to eat! You can also play embedded videos
right on HTC BlinkFeed™. See What is HTC BlinkFeed? on page
104.
Boost+
Use the Boost+ app to help you optimize your phone's performance by allocating resources,
removing junk files, stopping irregular app activities, and uninstalling the apps you don't use.
You can also set this app to help extend battery life while you're playing your favorite game on
HTC Desire 10 pro.
See About Boost+ on page 91.
Android 6.0 Marshmallow
Android™6.0 Marshmallow brings new features that make your mobile life more convenient.
Manage phone memory
Use Memory in Settings to monitor the average memory use and performance of HTC Desire 10
pro. You can also use this setting to check which apps use the most memory.
Major change to how you use storage cards
If you have an existing storage card with media and other files, use it as removable storage so you
can insert the card and access your files on any Android phone.
If you have a brand new storage card, you can use the card to expand the internal storage. See
Should I use the storage card as removable or internal storage? on page 87 and Setting up your
storage card as internal storage on page 88.
Network settings reset
Quickly reset all network settings when HTC Desire 10 pro has a hard time connecting to the mobile
data or Wi-Fi®network or Bluetooth®device. See Resetting network settings on page 102.
13 Features you'll enjoy

Google settings
Easily manage settings for Google apps and features on HTC Desire 10 pro. Tap Google in Settings
and change your preferences.
Smarter app linking
Android 6.0 Marshmallow automatically opens the correct app for links that you tap in a text or
email message or website. With smarter app linking, there's no more guessing which app can handle
the links you tap.
In Settings, you can change the default apps to link to. For details, see Setting default apps on page
153 and Setting up app links on page 153.
App permissions
To help protect your phone and privacy, Android 6.0 Marshmallow has improved the way apps are
given access to certain data or features, such as contacts or the microphone. For details, see
Controlling app permissions on page 153.
Software and app updates
On HTC Desire 10 pro, get software updates for the latest performance enhancements, bug fixes,
and security improvements as soon as they're available.
Also download and install the latest updates of HTC and other apps from Google Play™to enjoy the
new and improved features. Some HTC apps that are not preloaded in certain phones can also be
downloaded from Google Play.
The information in this guide may not be most up-to-date if there are more recent software or
app updates available.
14 Features you'll enjoy

Unboxing
HTC Desire 10 pro overview
After taking HTC Desire 10 pro out of the box, familiarize yourself first with the location of the card
slots and the different button controls.
Dual SIM card support varies by phone model, region, and country.
1. POWER
2. VOLUME buttons
3. Notification LED
4. Earpiece
5. Proximity sensor
6. 3.5mm headset jack
7. Front camera
8. Card slots and eject hole
9. BACK
10. HOME
11. USB connector
12. Speaker
13. RECENT APPS
You need a 4G/LTE™plan to use your operator's 4G/LTE network for voice calls and data
services. Check with your operator for details.
15 Unboxing

§If you want to use a case or screen protector, don’t cover and block the proximity sensor.
Purchase a case or screen protector designed for HTC Desire 10 pro.
§Avoid liquid or dust from entering the microphone hole to prevent damage to the microphone.
§Avoid connecting third-party headsets or accessories with metallic charms that dangle near the
headset jack. Using these may affect signal reception.
§Don’t disassemble any part of the phone. Don’t try to open the phone or remove the battery by
force. This may damage the phone or its electronics and will invalidate the warranty.
Back panel
1. Fingerprint scanner
2. Main camera
3. Flash
4. Laser autofocus sensor
Slots with card trays
When inserting the eject tool into the tray eject hole to remove the card tray, make sure not to press
on the tray to avoid damaging the eject mechanism inside the slot.
Also, if you want to use a protective case, make sure to buy a case that's designed for HTC Desire 10
pro and that doesn't block the tray.
16 Unboxing

nano SIM card
On HTC Desire 10 pro, use a standard nano SIM card. Inserting a modified card that is thicker than
the standard nano SIM card may cause the card to not fit properly or damage the card slot.
Inserting the nano SIM card
1. Hold the phone face up.
2. Insert the tip of the tray eject tool that came with your phone—or a small bent paperclip—
into the tray eject hole.
3. Push the tip all the way into the hole until the tray ejects, and then pull the tray out.
17 Unboxing

4. Depending on the phone model, do the following:
§Single SIM model:
With your nano SIM card's gold contacts facing down, place the card into the SIM
holder of the tray. Make sure to align the cutoff corner to the notch on the holder.
Place your microSD™card into the SD holder of the tray. See Inserting the microSD
card on page 20.
§Dual SIM model:
With the gold contacts facing down, place your nano SIM cards into the SIM 1 and SIM
2 holders of the tray. Make sure to align the cutoff corners to the notches on the holders.
§By default, SIM 1 will connect to the 4G LTE/3G network, and SIM 2 will connect to 3G/2G. To
find out how to set the preferred card for connecting to 4G LTE, see Managing your nano SIM
cards with Dual network manager on page 23.
§SIM 2 and SD are labeled on the same holder in the tray. Either place your second nano SIM
card or a microSD card into this holder. Both cards can’t be inserted at the same time.
18 Unboxing

5. When reinserting the tray, make sure it is facing up so that your cards don't fall out. Slide the
tray all the way into the slot.
Dual SIM model:
6. Press on the cover that's attached to the tray to close it tightly.
Removing the nano SIM card
Make sure to switch off HTC Desire 10 pro before removing the card.
1. Hold the phone face up.
2. Insert the tip of the tray eject tool or a small bent paperclip into the tray eject hole.
3. Push the tip all the way into the hole until the card tray ejects.
4. Pull the tray out, and then remove the nano SIM card.
5. To reinsert the tray, center it first in the slot, and then slide it all the way in.
6. Press on the cover that's attached to the tray to close it tightly.
Storage card
Use a storage card to store your photos, videos, and music. When you need to free up phone storage
space, you can also move certain apps to the storage card, if the apps support this feature.
The storage card is optional and sold separately.
19 Unboxing

Inserting the microSD card
1. Hold the phone face up.
2. Insert the tip of the tray eject tool that came with your phone—or a small bent paperclip—
into the tray eject hole.
3. Push the tip all the way into the hole until the tray ejects, and then pull the tray out.
Dual SIM model: SIM 2 and SD are labeled on the same holder in the tray. Remove your
second nano SIM card when you want to use your microSD card. Both cards can’t be inserted
at the same time.
4. Place your microSD card—gold contacts facing down and narrow side facing in—into the SD
holder of the tray.
20 Unboxing