HTC Touch Diamond DIAM500 User manual

User Guide
HTC Touch DiamondTM
www.sprint.com
© 2008 Sprint. Sprint and the logo are trademarks of Sprint.
Other marks are the property of their respective owners.

Table of Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i
Section 1: Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
1A. Setting Up Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Setting Up Your Smart Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Activating Your Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Setting Up Your Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Sprint Account Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Section 2: Your Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
2A. Device Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Your Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Features of Your Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Turning Your Device On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Using Your Device’s Battery and Charger . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Navigating On Your Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
The Home Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
LED Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Adjusting the Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Using the Getting Started Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
2B. Using Phone Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
The Phone Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Displaying Your Phone Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Making a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Answering a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Ending a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Checking Missed Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Speed Dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Voice and Data Roaming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Turning the Phone On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
2C. TouchFLO 3D . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Using the TouchFLO 3D Home Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Finger Gestures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

2D. Entering Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Selecting an Input Method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Using Full QWERTY Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Using Compact QWERTY Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Using the Phone Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Using Multitap and T9 Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Using Numeric and Symbol Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Using Block Recognizer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Using Letter Recognizer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Using Transcriber . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
2E. Synchronizing Information With Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
When Connecting Your Device to a Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
About Synchronization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Ways to Synchronize . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Setting Up Windows Mobile Device Center on Windows Vista . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Setting Up ActiveSync on Windows XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Synchronizing With Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Synchronizing via Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Synchronizing Music and Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
2F. Contacts, Calendar, and Other Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Comm Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Adobe Reader LE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Microsoft Office Mobile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Automatic Speech Recognition (ASR) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Voice Recorder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Zip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
2G. Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Using Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Bluetooth Explorer and Bluetooth File Sharing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Printing Files via Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
2H. Experiencing Multimedia . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Taking Photos and Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Viewing Photos and Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Using Windows Media Player Mobile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Using Audio Booster . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Using MP3 Trimmer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

2I. Managing Your Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Copying and Managing Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Settings on Your Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Changing Basic Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Using Task Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Protecting Your Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Managing Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Adding and Removing Programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Resetting Your Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Windows Update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Using the Strap Holder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Section 3: Sprint Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
3A. Sprint Service Features: The Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Using Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Using SMS Text Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Using Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Responding to Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Making a Three-Way Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Using Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
3B. Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Ways of Connecting to the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Getting Started With Data Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Navigating the Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Using Windows Live . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Using Pocket Express . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Using RSS Hub . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Using Your Device As a Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Accessing Sprint Instant Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Using Sprint Picture Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Email Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Working With Company Email and Meeting Appointments . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
3C. Entertainment: TV, Music, and Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
TV . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Sprint Music Store . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Streaming Music . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
YouTube . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168

3D. GPS Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Guidelines and Preparation for Using GPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Downloading Satellite Data via QuickGPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
Using Sprint Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
Section 4: Safety Information and Other Notices . . . . . . . . . . . . . . . . . . . . . . 179
4A. Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Important Health Information and Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
General Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
Additional Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184
4B. Regulatory Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
Regulatory Agency Identifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
Federal Communication Commission Interference Statement . . . . . . . . . . . . . . . . . . . . . . . . . . 189
Industry Canada Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
FCC Hearing-Aid Compatibility (HAC) Regulations for Wireless Devices . . . . . . . . . . . . . . . . . 190
SAR Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
IC Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
Telecommunications & Internet Association (TIA) Safety Information . . . . . . . . . . . . . . . . . . . . 192
WEEE Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
RoHS Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
4C. Warranty, Disclaimers and Other Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194
Manufacturer’s Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194
Privacy Restrictions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196
Weather Disclaimer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196
Warranty Disclaimer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196
Limitation of Damages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196
4D. Copyright, Trademark, and Properietary Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199

i
Introduction
This User Guide introduces you to Sprint®service and all the features of your new smart device. It’s divided
into four sections:
⽧Section 1: Getting Started
⽧Section 2: Your Device
⽧Section 3: Sprint Service
⽧Section 4: Safety Information and Other Notices
Throughout this guide, you’ll find tips that highlight special shortcuts and timely reminders to help you make
the most of your new device and service. The Table of Contents and Index will also help you quickly locate
specific information.
You’ll get the most out of your device if you read each section. However, if you’d like to get right to a specific
feature, simply locate that section in the Table of Contents and go directly to that page. Follow the
instructions in that section, and you’ll be ready to use your device in no time.
User Guide
Note
Because of updates in the device’s software, this user guide may not be the most current version for your
device. Visit www.sprint.com and log on to My Sprint Wireless to access the most recent version of the
user guide.
WARNING Please refer to “Safety Information” on page 180 to learn about information that will help you safely use
your device. Failure to read and follow the Important Health and Safety Information in this user guide may
result in serious bodily injury, death, or property damage.

Section 1
Getting Started

2 Section 1A. Setting Up Service
Section 1A
Setting Up Service
⽧Setting Up Your Smart Device (page 2)
⽧Activating Your Device (page 4)
⽧Setting Up Your Voicemail (page 5)
⽧Sprint Account Passwords (page 5)
⽧Getting Help (page 6)
Setting up and activating your new smart device is quick and easy. This section walks you through the necessary
steps to set up your device, activate your device’s phone, set up your voicemail, establish passwords, and
contact Sprint for assistance with your Sprint service.
Setting Up Your Smart Device
When you take your device out of the box, install the battery, turn on the power, and complete the Quick Start
Wizard to prepare your device for use.
Installing the Battery
1. Remove the back cover by following these steps:
䡲Hold the device with both hands and the front panel facing down.
䡲Push the back cover up with your thumb until it disengages from the device and then slide it up to
remove.

Section 1A. Setting Up Service 3
Setting Up Service
2. Install the battery by following these steps:
䡲Align the battery’s exposed copper contacts with the battery connectors inside the battery
compartment.
䡲Insert the contact’s side of the battery first and then gently push the battery into place.
䡲Replace the back cover.
Turning the Device On for the First Time
1. Press and hold the Power key for a few seconds.
2. When you turn on your device for the first time, the Quick Start Wizard starts up and guides you to
calibrate the touch screen. Follow the onscreen instructions to complete the screen calibration process.
3. The wizard then starts a basic tutorial that illustrates how to use the stylus to perform copy and paste
operations. You can choose to go through the tutorial or tap Skip to cancel the tutorial.
4. The wizard then allows you to set a device password. You can cancel this first and do it at another time.
For instructions on how to set a device password, see “Protecting Your Device” on page 114.
5. After the Quick Start Wizard finishes, your device goes through a customization process. Wait for the
customization to complete.
6. Your device then restarts itself.
䡲If your device’s phone is already activated, it will search for Sprint service and then enter standby mode.
䡲If your device’s phone is not yet activated, see “Activating Your Device” on page 4 for more information.
Note Your device’s battery should have enough charge for your device to turn on and find a signal, set up your
voicemail, and make a call. You should fully charge your battery as soon as possible. See ““Charging the Battery”
on page 16 for details.

4 Section 1A. Setting Up Service
Activating Your Device
䢇If you purchased your smart device at a Sprint Store, your device should be activated and ready to use.
䢇If you received your device in the mail and it is for a new Sprint account or a new line of service, it is designed to
activate automatically. To confirm your activation, make a phone call.
䢇If you received your device in the mail and you are activating a new phone for an existing number on your account, you
will need to contact Sprint Customer Service to activate your new device. There are two activation options:
䡲From your computer’s Web browser, go to www.sprint.com/activate and complete the onscreen
instructions to activate your device.
— or —
䡲Dial 1-888-211-4727 from another phone to contact Sprint Customer Service to complete the phone
activation.
When you have finished, make a phone call to confirm your activation.
Making Your First Call
1. Press the Talk key to display the Phone screen.
2. Tap the keys on the Phone keypad to enter the phone number.
3. Press the Talk key again to place the call.
For more information about using your device to make and receive phone calls, see “Using Phone Features”
on page 26.
Tip Do not press the End key while your device is being activated. Pressing the End key cancels the activation
process.
Note If you are having difficulty with activation, contact Sprint Customer Service by dialing 1-888-211-4727 from any
other phone.
Talk Key

Section 1A. Setting Up Service 5
Setting Up Service
Setting Up Your Voicemail
All unanswered calls to your device are automatically transferred to your voicemail, even if your device is in
use or turned off. Therefore, you will want to set up your voicemail and personal greeting as soon as your
device is activated.
To set up your voicemail:
1. Press the Talk key to display the Phone screen.
2. Tap and hold on the Phone keypad.
3. Follow the system prompts to:
䡲Create your passcode.
䡲Record your greeting.
䡲Record your name announcement.
䡲Choose whether to activate One-Touch Message Access (a feature that lets you access messages
simply by pressing and holding , bypassing the need for you to enter your passcode).
Sprint Account Passwords
As a Sprint customer, you enjoy unlimited access to your personal account information, your voicemail
account, and your data services account. To ensure that no one else has access to your information, you will
need to create passwords to protect your privacy.
Account Password
If you are the account owner, you will create an account user name and password when you sign on to
www.sprint.com. (Click Need to register for access? to get started.) If you are not the account owner (if someone
else receives the bill for your Sprint service), you can get a sub-account password at www.sprint.com.
Voicemail Password
You will create your voicemail password (or passcode) when you set up your voicemail. See “Setting Up
Your Voicemail” on page 5 for more information on your voicemail password.
Data Services Password
With your smart device, you may elect to set up an optional data services password to control data (Web)
access and authorize Premium Service purchases.
For more information or to change your passwords, sign on to www.sprint.com.
Note If you are concerned about unauthorized access to your voicemail account, Sprint recommends you enable your
voicemail passcode.

6 Section 1A. Setting Up Service
Getting Help
Managing Your Account
Online: www.sprint.com
You can go online to:
䢇Access your account information.
䢇Check your minutes used (depending on your Sprint service plan).
䢇View and pay your bill.
䢇Enroll in Sprint online billing and automatic payment.
䢇Purchase accessories.
䢇Shop for the latest Sprint devices.
䢇View available Sprint service plans and options.
䢇Learn more about data services and other great products like Sprint Picture Mail, games, ringers, screen
savers, and more.
Reaching Sprint Customer Service
You can reach Sprint Customer Service many different ways:
䢇From the Phone screen, dial and then press the Talk key.
䢇Sign on to your account at www.sprint.com.
䢇Call us toll-free at 1-888-211-4727 (Consumer customers) or 1-888-788-4727 (Business customers).
䢇Write to us at Sprint Customer Service, P.O. Box 8077, London, KY 40742.
Automated Billing Information
For your convenience, your device gives you access to billing information on your Sprint account. This
information includes balance due, payment received, invoicing cycle, and the number of minutes used since
your last invoicing cycle.
To access automated billing information:
䊳From the Phone screen, dial and then press the Talk key.
Sprint 411
You have access to a variety of services and information through Sprint 411, including residential, business,
and government listings; assistance with local or long-distance calls; movie listings; and hotel, restaurant,
shopping, and major local event information. There is a per-call charge and you will be billed for airtime.
To call Sprint 411:
䊳From the Phone screen, dial and then press the Talk key.
Note This service may not be available in all Affiliate areas.

Section 1A. Setting Up Service 7
Setting Up Service
Sprint Operator Services
Sprint Operator Services provides assistance when placing collect calls or when placing calls billed to a
local telephone calling card or third party.
To access Sprint Operator Services:
䊳From the Phone screen, dial and then press the Talk key.
For more information or to see the latest in products and services, visit us online at www.sprint.com.

Section 2
Your Device

10 Section 2A. Device Basics
Section 2A
Device Basics
⽧Your Device (page 10)
⽧Accessories (page 13)
⽧Features of Your Device (page 14)
⽧Turning Your Device On and Off (page 14)
⽧Using Your Device’s Battery and Charger (page 15)
⽧Navigating On Your Device (page 17)
⽧The Home Screen (page 20)
⽧LED Alerts (page 24)
⽧Adjusting the Volume (page 24)
Before you start using your device, take some time to familiarize yourself first with what is available on your device. This
section will introduce about the device controls, home screen, and programs on your device. Basic functions
such as turning your device on and off, navigating on your device, and adjusting sound volume will also be
covered in this section.
Your Device
Top Panel
1Speaker
Listen to media from here.
2Power Key
Press to turn off the display temporarily. To turn off the power, press and hold for about
five seconds. (For more information, see “Turning Your Device On and Off” on page 14.)
2
1

Section 2A. Device Basics 11
Device Basics
Front Panel
3Earpiece
Listen to a phone call from here.
4Touch Screen
Slide or flick your finger on the screen when using finger gestures to navigate on the
screen. Tap the screen with your finger or the stylus to write, draw, or make a selection.
5Navigation Control
Press this multi-directional control up, down, left, or right to move through menus and
items, and then carry out the selection by pressing the Enter key (center button). In
certain programs, you can slide your finger around the Navigation Control to zoom in
and out. (See “Navigation Control” on page 19 for details.)
6Home Key
Press to return to the Home screen. (See “The Home Screen” on page 20 for details.)
7Talk Key
Press to answer an incoming call or display the Phone screen to place a call. During a
call, press and hold to toggle the speakerphone on and off. (See “Using Phone
Features” on page 26 for details.)
8End Key
Press to end a call or return to the Home screen. Press and hold to lock the device.
(See “Long Press End Key” in “System Tab” on page 108 for details.)
9Back Key
Press to return to the previous screen.
Note When using the Home, Back, Talk , and End keys and the Navigation Control, please observe the following
precautions:
• Make sure to press on the icons of the keys for the best accuracy. When pressing the Navigation Control,
make sure to press the outer areas near the Enter key for directional control.
• For best results, do not wear gloves.
3
4
6
7
9
8
5

12 Section 2A. Device Basics
Left and Right Panels
Bottom Panel
10 Volume Up Key
During a call or when playing music, press this button to increase the volume.
11 Volume Down Key
During a call or when playing music, press this button to lower the volume.
12 Stylus
Use the stylus to write, draw, or select items on the touch screen. (See “Stylus” on page
18 for details.)
13 Sync Connector/Earphone Jack
Connect the supplied USB cable to synchronize information or plug in the AC phone
charger to recharge the battery. You can also connect the supplied USB stereo headset.
14 Strap Holder
Connect a strap or lanyard to easily carry your device. See “Using the Strap Holder” on
page 118 for details.
15 Microphone
Speak into the microphone during phone conversations, when recording a voice note, or
when giving a voice command.
10
11
12
13
14
15