HTC Vive Cosmos User manual

VIVE Cosmos User guide

Contents
System requirements
What's inside the box? 5
What are the system requirements? 5
Headset and headphones
Headset 7
Headphones 24
Common solutions 35
Link box
About the link box for VIVE Cosmos 36
Connecting the headset to your computer via the link box 37
Restarting the link box 37
Can I use older versions of the link box with VIVE Cosmos? 37
Can I use a laptop with VIVE Cosmos? 38
Converter
About the converter for VIVE Cosmos 39
Connecting the headset to your computer via the converter 40
Restarting the converter for VIVE Cosmos 40
Can I use a laptop with VIVE Cosmos? 41
Controllers
About the VIVE Cosmos controllers 42
Inserting the batteries into the controller 44
Removing the batteries from the controller 45
Attaching the lanyards to the controllers 45
Turning the controllers on or off 46
Pairing the controllers with the headset 47
Checking the battery level of the controllers 47
Play area
What is the play area? 48
Planning your play area 48
Choosing the play area 49
Setting up VIVE Cosmos for the first time 49
Setting up the play area 50
Resetting the play area 51
What is the recommended space for the play area? 51
Can I include space occupied by furniture for the play area? 51
Does VIVE Cosmos store my room or environment image? 51
Will VR apps that are for limited spaces or stationary experiences only work with a room-scale setup? 51
How do I resolve download errors during VIVE Setup installation? 51
I can't complete the room setup. What should I do? 52
2 Contents

VIVE Reality System
What is VIVE Reality System? 53
What is Lens? 53
What is Origin? 54
Settings
Disabling Volume limit 56
Capturing screenshots in VR 56
Seeing real surroundings 56
Enabling motion compensation 57
Updating the firmware 57
Troubleshooting VIVE Cosmos 57
Joining the VIVE Cosmos beta program 58
Setting the power supply frequency 58
What do the error codes and messages mean? What can I do? 58
Trademarks and copyrights
Index
3 Contents

About this guide
We use the following symbols to indicate useful and important information:
This is a note. It provides detailed information for setup, common questions, and what to do in
specific situations.
This is a tip. It will give you an alternative way to do a particular step or procedure that you may
find helpful.
This indicates important information that you need in order to accomplish a certain task or to
get a feature to work properly.
This is a warning. Take note to avoid potential problems or prevent damage to your hardware.
Information contained in this guide may have changed. For the most up-to-date information,
including the latest version of this guide, go to VIVE Support.
Before using the product, carefully review VIVE safety information and follow all product safety
and operating instructions on https://www.vive.com/legal/.
4 About this guide

System requirements
What's inside the box?
Your VIVE Cosmos comes with the following items, which you'll use to experience immersive VR
environments:
Main
component
Accessories
VIVE Cosmos §Headset cable (attached)
§Audio cable (attached)
§Top strap (attached)
§Face cushion frame with cushions (attached)
§Cleaning cloth
§On-ear headphones (attached)
To use your own headphones with VIVE Cosmos, you'll need the replacement kit for
headphones. For details on how to order the kit, contact customer care.
Link box §Power adapter
§DisplayPort™cable
§USB 3.0 cable
Controllers
(x2)
§Lanyards (attached, x2)
§AA alkaline batteries (x4)
What are the system requirements?
To use VIVE Cosmos, your computer must meet the following system requirements.
Component Minimum system requirements Recommended system
requirements
Processor Intel®Core™i5-4590/AMD FX™
8350 equivalent or better
Intel Core i5-4590/AMD FX 8350
equivalent or better
5 System requirements

Component Minimum system requirements Recommended system
requirements
GPU NVIDIA®GeForce®GTX 970 4GB,
AMD Radeon™R9 290 4GB
equivalent or better VR Ready
graphics card.
Refer to AMD or NVIDIA's VR Ready
website for a list of VR Ready
graphics cards.
NVIDIA GeForce GTX 1070/Quadro
P5000 equivalent or better, AMD
Radeon Vega 56 equivalent or better
VR Ready graphics card.
Refer to AMD or NVIDIA's VR Ready
website for a list of VR Ready graphics
cards.
Memory 4 GB RAM or more 8 GB RAM or more
Video output DisplayPort 1.2 or newer DisplayPort 1.2 or newer
USB port 1x USB 3.0 or newer 1x USB 3.0 or newer
Operating
system
Windows®10 Windows 10
6 System requirements

Headset and headphones
Headset
About the VIVE Cosmos headset
The headset is your window to the VR environment.
The headset has cameras that are used for inside-out tracking.
The cameras on the headset are sensitive. Do not cover or scratch the cameras.
Front and side views
1. Side/tracking cameras
2. Dual cameras
3. Front cover
4. Headset band
5. Top strap
6. Headset cable
7. Headset cable strip
7 Headset and headphones

8. On-ear headphone
9. Status light
10. Headset button
Back and bottom views
1. Adjustment dial
2. Side cushion
3. Front pad
4. Mic
5. Visor
6. Nose rest
7. Interpupillary distance (IPD) knob
8. Face cushion frame
9. Face cushion
10. Back pad
11. Headset band
Inner view (face cushion frame removed)
1. Front cover lock button
2. Headset cable
3. Audio cable
4. USB Type-C cable slot
5. Lenses
8 Headset and headphones

Putting on the VIVE Cosmos headset
Before wearing the headset for the first time, make sure to:
§Peel off the protective film on the lenses.
§Fully loosen the band and peel off the protective film starting from the left side of the band.
1. Detach the velcro fastener on the top strap, and then loosen the band by turning the
adjustment dial counter-clockwise.
2. While holding the visor with one hand, pull up the band.
9 Headset and headphones

3. Hold the visor to your eyes. Adjust the position of the visor until you see a clear image
inside the headset.
4. Pull down the headset band around the back of your head until you hear a click. The click
indicates that the headset band has locked into place.
When you pull down the band, make sure the headset cable is not caught in between the band
and your head. Let the headset cable run straight down your back.
5. Turn the adjustment dial clockwise until the headset fits snugly.
10 Headset and headphones

Make sure the visor faces straight ahead. If the band sits too low or high on the back of
your head, the visor will be tilted. It will also be difficult to position the on-ear headphones
properly on your ears. If there's light leakage around the areas of your nose or cheeks,
adjust the position of the band.
6. Adjust the top strap until snug, and then fasten the velcro strap.
11 Headset and headphones

If there's light leakage around the areas of your nose or cheeks, readjust the strap and
reposition the band.
Can I wear my prescription glasses while using VIVE Cosmos?
Most glasses fit inside the headset.
Make sure that no part of your glasses scratch the headset lenses.
Adjusting the IPD on the headset
Interpupillary distance (IPD) is the distance between the centers of your pupils. A quick way to get
an estimate is by facing a mirror and holding a millimeter ruler against your brow. Use this
measurement as a guide to adjust the distance between the lenses of the headset so that you'll
have a better viewing experience.
To increase the distance between the lenses, rotate the IPD knob clockwise. To decrease, rotate
the IPD knob counterclockwise.
As you adjust the IPD, you'll see a prompt indicating the current distance between the centers of
the lenses.
12 Headset and headphones

Flipping up the visor
Quickly take a break from VR to check your surroundings.
While wearing VIVE Cosmos, hold the visor with one or both hands, and then gently flip it up.
To return it to its original position, tilt the visor down until it completely covers your eyes.
If you wear large glasses, you may need to adjust the headset to sit higher on your head when
flipping the visor up or down.
13 Headset and headphones

Connecting a USB device to VIVE Cosmos
You can connect a compatible USB Type-C device to VIVE Cosmos using a USB cable.
1. While holding the visor with one hand, pull up the band.
2. Detach the face cushion frame from the headset. To release the frame from its latches,
gently pull on any side of the frame starting from the bottom, and then pull one side at a
time on the top.
Avoid pulling or squeezing on the sides of the face cushion frame to prevent damaging the
frame.
3. Insert the cable connector of the device into the USB Type-C port on the headset.
14 Headset and headphones

4. Align and push the tabs on the face cushion frame into their corresponding slots on the
headset. Make sure to position the ridge of the face cushion frame below the headset,
audio, and USB cables. You'll hear a click when the face cushion frame locks in place.
5. Connect the other end of the USB cable to USB Type-C device.
Removing the face cushions
You can remove the face cushions for cleaning. To learn how to clean the face cushion, see
Cleaning the face cushions on page 22.
1. To remove the face cushions, gently peel starting from the bottom ends of each face
cushion until they detach from the face cushion frame.
15 Headset and headphones

2. To reattach, align one end of the face cushion with the marker on the bottom part of the
face cushion frame. Press down the face cushion against the outline of the frame, and then
check that the other end of the face cushion lines up with the marker on the top part of the
frame.
Make sure that the velcro and adhesive strips attach firmly.
Removing the front and back pads
You can remove the front and back pads from the headset band for cleaning.
To remove the front and back pads, peel starting from the ends of each pad until they detach
from the headset band.
16 Headset and headphones

Reattaching the front and back pads to the headset
Always make sure that the front and back pads are attached to the headset.
1. While holding the visor with one hand, pull up the band.
2. Starting from the middle, align the front pad tabs with their corresponding slots on the
band, and then press along the front pad. You may need to gently bend the ends of the
front pad to align the outermost tabs with the slots on the band.
Make sure to minimize the gap between the pad and the band and that all tabs are fully
locked into place.
3. Align the back pad tabs with their corresponding slots on the band, and then press along
the back pad to reattach.
17 Headset and headphones

Check that the headset cable strip is properly attached. For details, see Reattaching the
headset cable strip to the back pad on page 18.
You'll hear a click when the tabs are inserted.
Make sure to minimize the gap between the pad and the band.
Reattaching the headset cable strip to the back pad
The fabric strip guides the headset cable, and is inserted on the back pad.
1. Insert the back pad tabs second to the left-most corner tabs into the holes of the headset
cable strip with its flap down. Make sure that the strip is firmly attached.
12
2. Reattach the top strap to the headset band. For details, see Attaching the top strap to the
headset band on page 21.
18 Headset and headphones

3. Align the back pad tabs with their corresponding slots on the band, and then press along
the back pad to reattach. You'll hear a click when the tabs are inserted.
4. Make sure to minimize the gap between the pad and the band.
19 Headset and headphones

Detaching the top strap from the headset band
If you want to, you can detach the top strap from the headset band.
You'll need to first remove the front and back pads on the headset. For details, see Removing
the front and back pads on page 16.
1. Starting from the rear of the headset band, pull down the strap to unhook it.
2. On the other end of the strap, pull down and out the strap to unhook it.
20 Headset and headphones