Xblue Networks X16 User manual

XBLUE Networks
X16
Telephone User guide

X16 User Guide
Issue 2 - 2 -
Table of Contents
Revision Table
Revision
Description of Changes
Date Released
Issue 2 –PAL
This manual supersedes all other manuals
06-09
Page 13 –There was a hidden line behind the
graphic.
Page 14 –Adjusted numbering within “Add new
Record”.
Page 18 –added a voice mail button graphic
Page 20 –adjusted graphic to exclude VM
Page 29 –Busy CO Line –added New LIU
function.
Page 33 –fixed typo in call forwarding
Page 36 –fixed typo in Muted Ring
Page 36 –fixed typo in New Message Playback
Page 39 –fixed typo in Set Relocation
Page 40 –fixed typo in Transfer
Page 45 –fixed typo in One Touch Record
Page 46 –fixed typos in Using AME
Preliminary Release –PAL
11/2007
Reproduction, publication, or duplication of this manual, or any part thereof, in any
manner, mechanically, electronically, or photographically, is strictly prohibited.
© Copyright 2006 by XBLUE Network, LLC. All rights reserved.
The information contained in this document is subject to change without notice and should
not be construed as a commitment by XBLUE Networks, LLC,; XBLUE Networks, reserves
the right, without notice, to make changes to equipment design as advances in engineering
and manufacturing methods warrant.
Any and all toll charges are the sole responsibility of the user of the installed equipment;
XBLUE offers no warranty or will assume any responsibility for any toll charges.
Trademarks: XBLUE, XBLUE Networks, X16 are trademarks of XBLUE Networks, LLC. All
trademarks are the property of their respective owners.

Issue 2 - 3 -
Table of Contents
Table of Contents
TABLE OF CONTENTS............................................................................................. 3
NOTICES................................................................................................................ 6
FCC INFORMATION ................................................................................................ 6
INTRODUCTION ..................................................................................................... 7
FEATURES.............................................................................................................. 7
GETTING TO KNOW THE X16 TELEPHONE ................................................................... 8
GETTING TO KNOW THE X16 DISPLAYS ..................................................................... 8
DEFAULT BUTTON LAYOUT .................................................................................... 9
NAVIGATION KEYS................................................................................................. 9
GETTING STARTED ...............................................................................................10
ANSWERING A CALL ..............................................................................................10
MAKING A CALL ...................................................................................................10
Intercom .....................................................................................................10
Telephone Line (CO Line).............................................................................11
VOLUME CONTROL ...............................................................................................11
Ringing Volume ...........................................................................................12
Speakerphone Intercom Volume...................................................................12
Speakerphone Network Volume ....................................................................12
Handset Intercom Volume............................................................................12
Handset Network Volume.............................................................................12
Forced Ringing Intercom Volume..................................................................12
PHONE BOOK........................................................................................................13
View Records...............................................................................................13
Dial displayed record....................................................................................13
Delete Phone Book Records..........................................................................13
Add New Record ..........................................................................................14
CALLER ID ............................................................................................................15
Navigating through Caller ID ........................................................................16
Receiving Caller ID.......................................................................................17
VOICE MAIL ..........................................................................................................18
PROGRAMMING.....................................................................................................19
PROGRAM NAVIGATION .........................................................................................20
PHONE SETUP .....................................................................................................21

X16 User Guide
Issue 2 - 4 -
Table of Contents
PROGRAMMABLE FEATURE BUTTONS...................................................................26
Programming Steps......................................................................................27
FEATURES.............................................................................................................28
DESCRIPTION AND OPERATION ...............................................................................28
ALL PAGE ...........................................................................................................28
ANSWERING MACHINE EMULATION ..........................................................................28
AUTO ATTENDANT -VOICE MAIL (STANDARD) ...........................................................28
BACKLIT BLUE LCD DISPLAY ..................................................................................29
CALL PICK UP......................................................................................................29
CALL TIMER........................................................................................................29
CALLER ID AND CALL WAITING CALLER ID (TYPE 1&TYPE 2)......................................29
CALLER ID ENABLE/DISABLE ..................................................................................29
CO LINE BUSY/IDLE STATUS (LED).........................................................................30
CO LINE RINGING –PER EXTENSION .......................................................................30
CONFERENCE –3-WAY ..........................................................................................30
CONFERENCE –EXPRESS CONFERENCE .....................................................................31
CONVERSATION RECORDING –VOICE MAIL (STANDARD) .............................................31
DAYLIGHT SAVINGS –AUTOMATIC (USING CID) ........................................................31
DIRECT CO LINE ACCESS ......................................................................................31
DIRECT MAILBOX TRANSFER -VOICE MAIL (STANDARD) ..............................................32
DIRECT STATION SELECT (DSS) –BUSY LAMP FIELD (BLF) .........................................32
DISTINCTIVE RINGING –RINGER TYPE .....................................................................32
DO NOT DISTURB (DND)......................................................................................32
FLASH ...............................................................................................................33
FLASH TIMER ......................................................................................................33
FORWARD ..........................................................................................................33
HANDS FREE CALLING...........................................................................................34
HANDSET/HEADSET VOLUME CONTROL.....................................................................34
HEADSET ACTIVATION ..........................................................................................34
HOLD ................................................................................................................35
HOT DIAL PAD ....................................................................................................35
INTERCOM CALLING..............................................................................................35
INTERCOM PAGING...............................................................................................35
LINE STATUS DETECTION (LINE IN USE)...................................................................35
MEMO RECORDING -VOICE MAIL (STANDARD) ..........................................................36
MESSAGE WAITING (TELEPHONE COMPANY-FSK) .......................................................36
MULTILINGUAL EXTENSIONS...................................................................................36
MUSIC ON HOLD INPUT.........................................................................................36
MUTE WITH LED INDICATION .................................................................................36
MUTED RING (RING ALERT)...................................................................................37
NAVIGATION KEYS ...............................................................................................37
NEW MESSAGE PLAYBACK -VOICE MAIL (STANDARD)..................................................37
PAGING .............................................................................................................37
MEET ME ANSWER (PAGING) .................................................................................37

Issue 2 - 5 -
Table of Contents
PAUSE ...............................................................................................................37
PERSONAL MAILBOX -VOICE MAIL (STANDARD).........................................................38
PHONE BOOK DIALING ..........................................................................................38
PRIVACY (PRIVACY RELEASE) .................................................................................38
PROGRAMMABLE BUTTONS (12) ..............................................................................38
REDIAL (LAST 6NUMBER REDIAL)...........................................................................38
RING ALERT (MUTED RINGING) ..............................................................................38
RINGING (AUDIBLE AND VISUAL) .............................................................................39
RINGER VOLUME CONTROL ....................................................................................39
ROOM MONITOR..................................................................................................39
SETTING TIME AND DATE (AUTOMATIC) ...................................................................39
SET RELOCATION.................................................................................................39
SPEAKERPHONE WITH LED.....................................................................................39
SPEED DIAL BINS.................................................................................................39
TIME IN DISPLAY .................................................................................................39
TONE/PULSE.......................................................................................................40
TRANSFER –EXTENSION TO EXTENSION ...................................................................40
TRANSFER –DIRECT TO VOICE MAIL .......................................................................40
VOLUME ADJUSTMENTS .........................................................................................40
VOICE MAIL (STANDARD) ......................................................................................41
WAITING TIME....................................................................................................41
FUNCTIONS ............................................................................................... 41
Features and LED function..................................................................................41
Lamp Cadence...................................................................................................41
Lamps on Phone ................................................................................................42
Intercom Tone Plant ..........................................................................................42
LED Cadence and Status Table ...........................................................................42
Ringing Cadence ................................................................................................43
IDLE LCD DISPLAY ..................................................................................... 43
VOICE MAIL ............................................................................................... 44
AUTO ATTENDANT ...................................................................................... 44
PERSONAL MAILBOX .................................................................................... 44
Memo Recording................................................................................................44
Once Touch Record............................................................................................44
Answering Machine Emulation (AME) ..................................................................45
Playing New Messages .......................................................................................45
Deleting Messages .............................................................................................46
Voice Mailbox Quick Start Guide..........................................................................46
REMOTE COMMANDS.................................................................................. 48
REMOTE ACCESS ........................................................................................ 48
INDEX ....................................................................................................... 49

X16 User Guide
Issue 2 - 6 -
Notices
Notices
Hearing Aid Compatibility:
The digital telephone endpoints are hearing aid compatible, as defined in section
68.316 of Part 68 FCC Rules and Regulations.
UL/CSA Safety Compliance:
The X16 system has met all safety requires, and found to be in compliance with
the Underwriters Laboratories (UL) 60950-1.
Warning: This service information is designed for experienced repair technicians
only and is not designed for use by the general public. It does not contain
warnings or cautions to advise non-technical individuals of potential dangers in
attempting to service a product. Products powered by electricity should be
serviced or repaired only by experienced professional technicians. Any attempt to
service or repair the product or products dealt with in this service information by
anyone else could result in serious injury or death.
This equipment generates, uses, and can radiate radio frequency energy, and
if not installed and used properly, that is, in strict accordance with the
instruction manual, may cause interference to radio and television reception.
This equipment has been tested and found to comply with the limits for a
Class B computing device in Subject J of Part 15 of FCC Rules, which are
designed to provide reasonable protection against such interference.
However, there is no guarantee, or warranty, that interference will not occur
in a particular installation. If this equipment causes interference or fails to
operate correctly, due to radio frequency interference (RFI) or
electromagnetic interference (EMI), it will be fixed at the owners‟ expense.
FCC Information
Provide the Telephone Company with the following FCC Information:
Item
Specification
FCC Registration
D6XKH05BX16
Ringer Equivalence
0.5B
Networks Address Signaling
E
Required Network Interface
RJ11 & RJ14

Issue 2 - 7 -
Introduction
Introduction
The X16 system is a full featured, next generation, multi-line business
telephone system ideal for both home and small office environments. It
comes equipped to interface with 4 Central Office (CO) Lines, equipped to
receive Caller ID, and sixteen (16) proprietary digital telephone endpoints.
The system can be expanded to accommodate an additional two (2) CO
Lines, allowing a maximum configuration of six central office telephone lines.
In addition, the system comes standard with Auto Attendant and all digital
telephone endpoints have a personal digitally integrated voice mailbox.
Features
Auto Attendant (Standard)
Intercom Calling
Answering Machine Emulation
Intercom Paging
Audible and Visual Ringing
Meet me Answer (Paging)
Backlit LCD Display with Power saver
mode
Memo Recording
Call Timer
Message Waiting (Telco-FSK)
Call Transfer
Multilingual Display per Extension
Caller ID and Call Waiting Caller ID
Music on Hold Internal/External
Caller ID Enable/Disable per extension
Mute with LED indication
CO Line Busy/Idle Status (LED)
Navigation Keys
CO Line Ringing (programmable)
New/All Message Play
Conference (3-way)
Phone Book Dialing
Conversation Recording
Programmable Buttons (12)
Daylight Savings (Automatic with
Caller ID)
Programmable Pause (Speed Bins)
Direct Mailbox Transfer
Redial
Direct Station Select (DSS) -
Busy Lamp Field (BLF)
Remote Message Pickup
Display Number Dial
Ringer Volume Control
Distinctive Ringing
Set Time and Date
Do Not Disturb
Speakerphone with LED
Flash Timer
Speed Dial Buttons
Handset/Headset Volume Control
Time in Display
Headset Activation
Tone/Pulse
Holiday Operating Mode
Voicemail (standard)
Hold
Weekend Operating Mode

X16 User Guide
Issue 2 - 8 -
X16 Telephone Tour
X16 Telephone Tour
Getting to know the X16 Displays
Integrated
Headset
Backlit Display
Navigation Keys
Programmable
Keys
Speakerphone Button
Time, Date and Day
Line Keys
Program Key
Caller ID Log
Phone Book
New Voicemail
Extension
Number

Issue 2 - 9 -
Default Button
Layout
Default Button Layout
Navigation keys
Scroll left or right to update the LCD Display.
OK/Select/Confirm
Voice Mail Access
Scroll Up
Scroll Down
Backup a level
Scroll Left
Scroll Right
CO Lines with
Integrated
CID
Programmable
Feature Buttons
Fixed Keys:
Delete, Conference, Feature,
Transfer, Redial, Hold,
Mute and Speaker
12 Key Dial Pad

X16 User Guide
Issue 2 - 10 -
Getting Started
Getting Started
Congratulations on purchasing your new XBLUE Networks communications
server. This state of the art server incorporates easy to use features, in a
comprehensive telephone and voice mail system.
Answering a call
There are two types of calls; intercom and network. Calls from one extension to
another extension are considered intercom calls. Network calls are calls made
through a telephone company line and are often called Central Office (CO) lines
or just lines.
Intercom calls –When another extension dials your telephone number the
system allows you to speak to each other without pressing the speaker button or
going off hook.
Network calls –Calls coming from a network facility (Telephone Company) will
ring the telephone. When the telephone is ringing, lift the handset, or press the
speaker button to answer the call.
Making a call
Intercom
Press the preprogrammed feature button or dial the extension number to place a
call to another extension. You may converse freely or lift the handset to speak
privately.
The Direct Station Select (DSS) also known as Busy Lamp Field (BLF) allows you
to press one button to dial an extension and to see if an extension is busy. In
this example, extension 302, 303, 304 and 306 are busy.

Issue 2 - 11 -
Getting Started
Telephone Line (CO Line)
When placing a network call, Telephone Company, press the line button or dial 9
to access a line. You can speak on the speakerphone, or lift the handset to speak
privately. Line buttons that are unlit are free to use. If they are lit blue they are
busy and the line that you selected will be lit green.
Volume Control
Description
Speakerphone
There are a total of eight (8) volume settings.
Valid selections are 1 through 8
Handset
There are a total of five (5) network settings
volumes, 1 (lowest) through 5 (Highest).
Ringing
There are a total of five (5) volume settings, off
and 1 through 4
The display
will show the
selected CO
Line.
The select line button lights green
This timer begins once
the CO Line is selected.
Line#4 12:13

X16 User Guide
Issue 2 - 12 -
Getting Started
Ringing Volume
While your telephone is idle or ringing, use the volume up key to
increase or the volume down key to decrease the ringing volume.
Speakerphone Intercom Volume
While using your speakerphone, use the volume up key to increase or
the volume down key to decrease the speakerphone volume.
Speakerphone Network Volume
While using your speakerphone, use the volume up key to increase or
the volume down key to decrease the speakerphone volume.
Handset Intercom Volume
While speaking to another extension using your handset, use the volume
up key to increase or the volume down key to decrease the handset
volume.
Handset Network Volume
While speaking on a telephone company line, using your handset, use
the volume up key to increase or the volume down key to decrease the
handset volume.
Forced Ringing Intercom Volume
Calls between extensions are answered hands free and will not forward
to voicemail. To forward intercom calls to voicemail, press the “” key,
which will force the extension to start ringing.

Issue 2 - 13 -
Phone Book
Phone Book
There are fifty phone book locations, each can up to 24 digits, and a
name of up to 16 characters.
View Records
Press the Phone book button to view the phone book records.
Use the up or down arrow to select between “view records” and
“add new record”.
Use the center navigation key to select
Dial Displayed Record
Once a record is selected, press the select (center navigation)
button, the name and number will be displayed.
Press the select button again and “Dial” will replace the
displayed telephone number.
Press the select button again to dial the selected entry.
Delete Phone Book Records
Press the delete button when the record is displayed. Use the up
or down arrow to select “Yes” to delete or “No” to save the
records.
Phone Book
View Records:
Add New Record
Last Selection
Next Selection

X16 User Guide
Issue 2 - 14 -
Phone Book
To delete all records, scroll to the end of the list and press the
delete button. Use the up or down arrow to select “Yes” to
delete or “No” to save the records.
Add New Record
1. Enter the name that will be associated to the number that will be
entered.
2. Press Done –Press the navigation up or down key to change to
“Cancel” press the center to advance to the next or cancel.
Character Input Keyboard
1st
2nd
3rd
4th
5th
6th
7th
8th
9th
10th
1
,
-
„
&
.
(
)
@
!
1
2
a
b
c
A
B
C
2
3
d
e
f
D
E
F
3
4
g
h
i
G
H
I
4
5
j
k
l
J
K
L
5
6
m
n
o
M
N
O
6
7
p
q
r
s
P
Q
R
S
7
8
t
u
v
T
U
V
8
9
w
x
y
z
W
X
Y
Z
9
0
Space or 0
*
*
#
#
3. Enter the number that will be associated with the entered name.
(Enter Name)
Done
(Enter Number)
Done

Issue 2 - 15 -
Caller ID
4. Press Done –Press the navigation up or down key to change to
“Cancel” press the center to advance to the next or cancel.
Caller ID
Caller ID is a standard feature of the system. When received from the
telephone network, it will identify caller and synchronize the date and
time of the system. Each call into the system is stored in the Caller ID
list.
To review the Caller ID list, Press the Caller ID Button. To delete one of
the entries, press the delete button while it is displayed. To delete all of
the entries in the Caller ID list, press the Caller ID button, and then the
delete button.
Press the delete key to delete all Caller ID entries.
07:15P 01/17 WED
NEW CID:04 301
Caller ID
ALL CID:00
NEW CID:04

X16 User Guide
Issue 2 - 16 -
Caller ID
Navigating through Caller ID
1. Press the Caller ID button and the use the up or down navigation
keys to scroll through the list of inbound Caller ID calls.
2. Press the select button to dial the displayed telephone number.
3. Press the right navigation button for more information about this
call.
4. Press the select button to enter the “Dial Alternate” area. This is
where you can select the number of digits required to successfully
make the display telephone call. Use the right arrow key to select
between 7, 8, 10 and 11 digits.
1-831-601-7283 L1
CALIFORNIA
07:47P 10/16 L1
Index#05 
1-831-601-7283 
Dial Alternate
Select
Oldest Number
Most Recent
More Information

Issue 2 - 17 -
Caller ID
5. Press the select button again to dial the displayed number.
6. Press the navigation scroll up or scroll down key to start the copy to
the phone book.
7. Press the select button, to store the displayed name and telephone
number into the phone book. Names such as “Out Of Area”,
“Private”, “Unknown” will not be stored.
Receiving Caller ID
1) If two lines ring simultaneously, the Caller ID of the first call into the
system will be displayed.
2) The system is equipped with Type 2, Call waiting Caller ID.
a. If the CO Line has call waiting caller ID, and a second call is
received on an answered CO line, a “Beep Tone” will be
heard, and the CID of the second call will be displayed.
3) While on a CO Line call, press the Left or Right navigation key to
display the CID of another ringing CO line. The number “Lx”
where x = the CO Line number will be displayed on the upper
right side of the display.
1-831-601-7283 
Cpy To Phonebook
AUTO MUTE
913-599-2583L1
XBLUE Networks

X16 User Guide
Issue 2 - 18 -
Voice mail
Voice mail
The center navigation button is equipped with a Light Emitting Diode
(LED) which flashes when you have a new voice mail message. At
default the LED will be lit indicating that the extension is forwarded to
voice mail. Calls can be transferred directly to a user‟s voice mailbox by
pressing your voicemail button while on a call and dialing the desired
extension number, and then simply hang up.
To access your voice mailbox:
From an idle telephone
oPress the center navigation key.
oEnter Password (at default 123)
oThe voice mail count will be announced
oThe time and weekday will be announced
oThe messages will play in newest to oldest order.
Each message is automatically saved after it has been played.
To scroll through saved messages, use the left and/or right
navigation keys.
To delete the message press the “delete” button twice or the
“delete” button and then the center navigation button, this
confirms the deletion of the message.
Last VM Message
Next VM Message
Transfer CO Lines
calls to directly to
voice mail
Voice Mail Access
Fwd to VM (lit)

Issue 2 - 19 -
Programming
Programming
The system has two areas of programming; Phone (extension) and System.
The Phone Setup programming parameters only affects the extension that is
doing the programming; whereas, the system programming parameters
affect the whole system.
From an Idle telephone press the program button
Press the center navigation key to select “Phone Setup” and then scroll
through the phone programming.
Extension parameters such as the voicemail OGM will remain for up to 120
seconds when an extension is unplugged or being relocated. To relocate an
extension simply unplug it and plug it into another extension port.
Note: Extensions appear busy to all other extensions when they are in Programming or
reviewing caller ID.
Program Button
01:16A 12/10 SUN
301
Phone Setup
System Setup
Select

X16 User Guide
Issue 2 - 20 -
Programming
Program Navigation
Feature
Default (shown in bold)
Language
English, French, Spanish
Feature Key
Extension No.
301 –399
Auto Mute
Off
Preference Call
Intercom or CO Call
Line Selection
1 –4
Record All Call
Off
Hold Reminder
30
Ringer On/Off
On (CO Line 1 –6)
Ringer Type
1(CO Line 1 –6)
2nd Call Beep
Off
LCD Backlight
On
Caller ID
On
Call Forward
Voicemail/ External/ TRK2TRK
Voice Mail Setup
Remote code (Internal Password)
123
Personal Outgoing MSG (OGM)
Clear My MSG
Call Screening
On
User Name
Reset Phone
Note: Extensions appear busy to all other extensions when they are in
Programming or reviewing caller ID.
Scroll Up
Scroll Down
Backup a level
Scroll Left
Scroll Right
OK/Select/Confirm
Voice Mail Access
Fwd to VM (lit)