Hubbell GAI-Tronics 210 Series User manual

Pub. 42004-449E
G A I - T R O N I C S
®
A H U B B E L L C O M P A N Y
Model 210 Series
Analog Corridor Telephones
GAI-Tronics Corporation 3030 Kutztown Road Reading, PA 19605 USA
610-777-1374 800-492-1212 Fax: [phone]
VISIT WWW.GAI-TRONICS.COM FOR PRODUCT LITERATURE AND MANUALS
Confidentiality Notice
This manual is provided solely as an installation, operation, and maintenance guide and contains sensitive
business and technical information that is confidential and proprietary to GAI-Tronics. GAI-Tronics
retains all intellectual property and other rights in or to the information contained herein, and such
information may only be used in connection with the operation of your GAI-Tronics product or system.
This manual may not be disclosed in any form, in whole or in part, directly or indirectly, to any third
party.
General Information
The Model 210 Series Analog Corridor Telephones
offer standard line-powered telephone operation in
a rugged package that is fabricated of brushed
stainless steel and is less than 3 ½-inches deep
(measured from the mounting surface). All models
are equipped with armored cord handsets and
volume control via handset pressbar or a
pushbutton.
The Model 210-001 and 210-002 Corridor
Telephones (see Figure 1) offer volume control
handsets with a 29-inch armored swivel cord, a
keypad, and a ringer with loudness control. The
Model 210-002 is approved for use in Class I
Division 2 Groups A, B, C, and D areas. The
Model 210-001BH and 210-001BHAC Behavioral
Health Telephones (see Figure 2) are equipped with
12-inch and 15-inch (respectively) armored cord
handsets, a keypad, a volume control pushbutton,
and a ringer with loudness control. The Model
210-003 Autodial Corridor Telephone, and the
Models 210-003BH and 210-003BHAC Behavioral
Health Auto-Dial Telephones feature 29-inch, 12-
inch, or 15-inch (respectively) armored cord
handsets, volume control pushbuttons, and ringers
with loudness control (see Figure 3).
(Table 1 lists the features and functionality of each
of the Model 210 Series Telephones.)
Figure 1. Models 210-001/002 Corridor Telephones

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Figure 2. Model 210-001BH/-001BHAC
Behavioral Health Telephones
Figure 3. Model 210-003/-003BH/-003BHAC
Autodial Behavioral Health Telephones
Table 1. Model Chart
Model
Description
210-001
Corridor Telephone, wall-mount with keypad and 29-inch armored swivel-cord
volume-control handset.
210-001BH
Behavioral Health Corridor Telephone, wall-mount with keypad, 12-inch armored
cord handset, and pushbutton volume control.
210-001BHAC
Behavioral Health Corridor Telephone, wall-mount with keypad, 15-inch armored
cord handset, and pushbutton volume control.
210-002
Corridor Telephone, wall-mount with keypad and 29-inch armored swivel-cord
volume-control handset. Approved for Class I Division 2 Groups A, B, C, and D
locations.
210-003
Auto-dial Corridor Telephone, wall-mount with 29-inch armored cord handset and
volume control pushbutton.
210-003BH
Behavioral Health Auto-dial Corridor Telephone, wall-mount with 12-inch
armored cord handset and volume control pushbutton.
210-003BHAC
Behavioral Health Auto-dial Corridor Telephone, wall-mount with 15-inch
armored cord handset and volume control pushbutton.

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The GAI-Tronics’ Model 210 Series Corridor Telephones are ideally suited for installation in any area
requiring the ADA (Americans with Disabilities Act) maximum protrusion depth of 4 inches (corridors,
hallways, passageways, etc.). The BH (Behavioral Health) models are ideal for use in healthcare facilities
where a shorter handset cord length is required.
These corridor telephones can be surface-mounted in any indoor area requiring telephone communication.
The unit’s rear mounting plate provides telephone line access, eliminating visibility of or access to the
cabling. Additionally, the corridor telephone is secured with tamper-resistant hardware to prevent
vandalism.
Installation Guidelines
When installing any GAI-Tronics telephone equipment, please adhere to the following guidelines to
ensure the safety of all personnel:
NEVER install telephone wiring during a lightning storm.
NEVER install telephone jacks in wet locations unless the jack is specifically designed for wet
locations.
Install a UL Listed lightning arrestor on any phone installed where the phone or phone cable is at
risk of being exposed to lightning strikes. The lightning arrestor must be installed as close to the
phone as possible to maximize the protection. The lightning arrestor must not be installed within the
enclosure supplied with the phone.
NEVER touch uninsulated telephone wires or terminals unless the telephone line has been
disconnected at the network interface.
USE CAUTION when installing or modifying telephone lines.
Install UL Listed telephone line suppressor (customer-supplied) on the telephone line.
CAUTION
—Do not install this equipment in areas other than those indicated in the
Approvals section of this manual. Such installation may cause a safety hazard
and consequent injury or property damage.
Installation
Mounting and Wiring Instructions
1. Use a GAI-Tronics Model 233-001 Security Screwdriver to remove the four tamper-resistant cover
panel screws. Set the screws aside to be reinstalled in Step 6.
2. Remove the front cover assembly to expose the four mounting holes on the mounting panel. These
holes accept #10-32 screws (customer provided). The length of these screws will depend on the
mounting surface (see Figure 4).

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Figure 4. Mounting Details (Model 210-001 Shown—Same for all models)
3. Two 1-inch entry holes are provided on the
mounting panel for cable entry.
4. Connect the modular telephone cord, or
direct subscriber telephone line, to the
PCBA terminal strip.
5. Connect the free end of the modular
telephone cord to the incoming subscriber
line using the appropriate mating
connector (if utilized).
6. Replace the front cover assembly, reinstall
and tighten the four front cover screws
retained from Step 1.
7. Check the telephone operation by calling
to and from another telephone.
Figure 5. Telephone Cord Connection to PCBA
Terminal Strip

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Figure 6. Corridor Telephone Outline Drawing
(Model 210-001 Shown—All models are dimensionally the same.)
Programming Auto-Dial Numbers (Applicable to Models 210-003/-
003BH/003BHAC
1. Remove the front panel assembly by following the appropriate instructions provided in this manual
for your phone.
2. Insert the supplied portable keypad and cable into J7.
3. The plug-in jumper on the connector header J2 should be installed between pins 2 and 3 (default).
4. Connect the telephone line cable from the telephone to an active telephone line.
5. Remove the handset from the cradle (off hook) and enter the desired telephone number into memory
using the keypad mounted on the back of the front panel assembly.
6. Once the number is entered, replace the handset in it cradle (on hook) and move the plug-in jumper
on J2 to pins 1 and 2.
7. Test the auto-dial number by removing the handset from its cradle (off hook)–the telephone should
automatically dial the preprogrammed number.
8. Once the auto-dial number is verified, remove the keypad and cable and store in a safe location.
9. Reattach the front panel to the enclosure.
NOTE: The programmed number remains in memory until it has been reprogrammed. Disconnecting the
telephone line does not erase the programmed number. The number is stored in a nonvolatile
electronic memory. Standby batteries are not required.

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Operation
1. Lift the handset to place a call.
2. The handset receiver volume is adjustable using the handset pressbar or the volume control
pushbutton located on the front of the telephone. The volume increases with each button press in six
steps. Pressing the volume control a seventh time will reset the volume to the original level. When
the handset is returned to its cradle, the receiver volume is returned to the initial volume setting. This
behavior can be changed by the volume control jumper setting. (See the Volume Control Jumper
Setting section for information on configuring the jumper.)
3. Keypad Models 210-001, 210-001BH, 210-001BHAC, and 210-002—Dial the desired number.
Non-Keypad Models 210-003, 210-003BH, and 210-003BHAC—The telephone will automatically
dial a preprogrammed number or be connected to a system provided ring-down circuit. (See the
Programming Auto-Dial Numbers section.)
4. After completion of the call, place the handset on-hook.
Ringer with Volume Control
The volume level of the ringer can be adjusted. Follow the steps in the “Mounting and Wiring
Instructions” section on Page 3 to open the enclosure. The ringer is mounted on the bottom of the
enclosure and has a volume control knob. This knob can be turned to open or close the audio ports to
increase or decrease the volume by 15 dB. (See Figure 4.)
Figure 7. Model 210-001 Interior View Figure 8. Models 210-00xBH/-00xBHAC Interior
View
Volume Control Jumper Setting
The handset receiver volume control is factory set to default to its original setting (0 dB) when the
telephone is hung up. To save the volume control setting upon hangup, jumper J4, which is factory set at
positions 2 and 3, must be moved to positions 1 and 2 (see Figure 9)

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Auxiliary Output
Each telephone includes one isolated solid state switch capable of switching a maximum of 48 V dc, 125
mA or 28 V ac RMS, 80 mA RMS. TB2 (AUX OUT) on the industrial telephone PCBA provides the
connections for the auxiliary output (see Figure 9).
The auxiliary output allows peripheral equipment, such as beacons, video cameras, and alarm generators,
to be activated when the handset is off hook. The relay remains energized for the duration of the call.
Figure 9. Industrial Telephone PCBA
Maintenance
Service
If your telephone requires service, contact your GAI-Tronics Regional Service Center for a return
authorization number (RA#). Equipment should be shipped prepaid to GAI-Tronics with a return
authorization number and a purchase order number. If the equipment is under warranty, repairs will be
made without charge. Please include a written explanation of all defects to assist our technicians in their
troubleshooting efforts.

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Call 800-492-1212 inside the USA or 610-777-1374 outside the USA for help identifying the Regional
Service Center closest to you.
Preventive Maintenance
Stainless steel does require maintenance to prevent corrosion from occurring. Different installation
locations may require more regular maintenance than others, depending on the environment and exposure
to airborne contaminants. The following maintenance steps should be performed on a regular basis or
when corrosion is first noticed on your Model 210 Series Corridor Telephone.
Cleaning
For general cleaning, wipe the surface with a cleanser or a cleanser and water mixture. Any cleanser
that is safe for glass is usually safe for stainless steel. Wipe dry.
If corrosion or rusting is noticed, remove with a non-abrasive commercial cleanser and water. Rub
stained areas in the same direction as the existing grain. Stubborn stains may be removed with a
magnesium oxide, ammonia, and water paste. Wipe clean with water rinse and dry.
Prevention
Automotive wax provides the best results in preventing corrosion on stainless steel. Simply apply wax,
let dry to a haze, and buff to a shine with a clean dry cloth. This application should protect the telephone
surface for many months as it will allow natural reformation of the chromium oxide layer.
Do NOT use steel wool, sandpaper, mineral acids, bleaches, or chlorine cleansers on the stainless
surface.
Replacement Parts
Table 2. Available Replacement Parts
Part No.
Description
10113-020
Handset with 15-inch Armored Cord (Models 210-001BHAC/-003BHAC)
10113-021
Handset with 29-inch Armored Cord (Model 210-003)
10113-030
Handset with 12-inch Armored Cord (Models 210-001BH/-003BH)
10118-101
Handset assembly, 29-inch Armored Swivel Cord (Models 210-001/-002)
12512-012
Hookswitch Assembly Replacement Kit
51035-005A
Replacement Keypad (Models 210-001/-001BH/-001BHAC/-002)
61504-048
Keypad Cable Assembly (Models 210-001/-001BH/-001BHAC/-002)
13707-013
Replacement Ringer with Volume Control
12542-002
Security Screws (pack of 15)
69147-104
PCBA Replacement
233-001
Security Screwdriver

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Specifications
Electrical
Frequency response...................................................................................................................300–3,000 Hz
Inter-digit pause...................................................................................................................................100 ms
Minimum loop current.........................................................................................................................20 mA
Signaling tone (DTMF)................................................................................................. 100 ms tone duration
Supervisory dc current.................................................................minimum 20 mA dc; maximum 60 mA dc
Supervisory dc voltage............................................................................ 24–60 V dc (not polarity sensitive)
Network interface.............................................................................................................................loop start
Auxiliary output (isolated solid state switch) ..................................................................48 V dc @ 125 mA
28 V ac RMS @ 80 mA RMS
Network signaling................................................................................................................................DTMF
Handset receiver volume gain..............................................................................+18 dB in 3 dB increments
Mechanical
Enclosure construction............................................16-gauge (0.060-inch) Type 304 brushed stainless steel
Dimensions ............................................................10.00 H × 5.50 W × 3.27 D in (254 × 139.7 × 83.1 mm)
Weight...................................................................................................................................... 5.5 lb (2.5 kg)
Handset/cord
Models 210-001/-002.........G-style with 29-inch armored swivel cord and volume pressbar switch
Model 210-003............................................................................G-style with 29-inch armored cord
Models 210-001BH/-003BH.......................................................G-style with 12-inch armored cord
Models 210-001BHAC/-003BHAC............................................G-style with 15-inch armored cord
Dial pad (Models 210-001/-001BH/-001BHAC/-002 only).............................................chrome-plated zinc
Environmental
Operating temperature .........................................................................−40 ºF to +140 ºF (−40 ºC to +60 ºC)
Humidity....................................................................................................................... 90% non-condensing

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Approvals
Safety of Information Technology Equipment ...................................UL 60950 and CSA C22.2 No. 60950
Model 210-002 Only:
Class I, Division 2, Groups A, B, C, and D...................................ANSI/ISA 12.12.01/CSA-C22.2 No. 157
FCC Information
FCC Registration Number ................................................................................ US: ADGTE10A46048HAC
Ringer Equivalence Number (REN)....................................................................................................... 1.0A
Network Connection (USOC).................................................................................................................RJ11
Meets hearing aid compatibility magnetic field intensity and volume control technical standards per FCC
Sections 68.316 and 68.317.
IC Information (Canada)
IC Certification Number .......................................................................................................IC: 822A-11754
Ringer Equivalence Number (REN)....................................................................................................... 1.0A
Connecting Method.............................................................................................................................CA11A

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User Instructions (USA)
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC
Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in
a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used
in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this
equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the
interference at his own expense.
This equipment complies with Part 68 of the FCC rules. Located on the equipment is a label that contains, among other
information, the FCC registration number and ringer equivalence number (REN). If requested, this information must be provided
to the telephone company. The REN is used to determine the quantity of devices which may be connected to the telephone line.
Excessive REN’s on the telephone line may result in the devices not ringing in response to an incoming call. In most, but not all
areas, the sum of the REN’s should not exceed five (5.0). To be certain of the number of devices that may be connected to the
line, as determine by the total REN’s contact the telephone company to determine the maximum REN for the calling area. This
equipment cannot be used on the telephone company-provided coin service. Connection to Party Line Service is subject to State
Tariffs. If this equipment causes harm to the telephone network, the telephone company will notify you in advance that
temporary discontinuance of service may be required. If advance notice isn’t practical, the telephone company will notify the
customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is
necessary. The telephone company may make changes in its facilities, equipment, operations, or procedures that could affect the
operation of the equipment. If this happens, the telephone company will provide advance notice in order for you to make the
necessary modifications in order to maintain uninterrupted service.
If trouble is experienced with this equipment, please contact:
GAI-Tronics Corporation
P.O. Box 1060
Reading, PA 19607-1060 USA
800-492-1212 or 610-777-1374
If the trouble is causing harm to the telephone network, the telephone company may request you to remove the equipment from
the network until the problem is resolved. This equipment uses the following USOC jacks: RJ11CIt is recommended that the
customer install an ac surge arrester in the ac outlet to which this device is connected. This is to avoid damaging the equipment
caused by local lightning strikes and other electrical surges. This equipment is Hearing-Aid Compatible (HAC). The telephone
Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device, including fax
machines, to send any message unless such message clearly contains in a margin at the top or bottom of each transmitted page or
on the first page of the transmission, the date and time it is sent and an identification of the business or other entity, or other
individual sending the message and the telephone number of the sending machine or such business, other entity, or individual.
(The telephone number provided may not be a 900 number or any other number for which charges exceed local or long-distance
transmission charges.)
User Instructions (Canada) CP-01, Issue 8, Part I: Section 14.1
NOTICE: The Industry Canada label identifies certified equipment. This certification means that the equipment meets certain
telecommunications network protective, operational and safety requirements as prescribed in the appropriate Terminal Equipment
Technical Requirements document (s). The Department does not guarantee the equipment will operate to the user's satisfaction.
Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local
telecommunications company. The equipment must also be installed using an acceptable method of connection. The customer
should be aware that compliance with the above conditions may not prevent degradation of service in some situations. Repairs to
certified equipment should be coordinated by a representative designated by the supplier. Any repairs or alterations made by the
user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to
disconnect the equipment. Users should ensure for their own protection that the electrical ground connections of the power
utility, telephone lines and internal metallic water pipe system, if present, are connected together. This precaution may be
particularly important in rural areas.
CAUTION
Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority,
or electrician, as appropriate.
CP-01, Issue 8, Part I: Section 14.2
NOTICE: The Ringer Equivalence Number (REN) assigned to each terminal device provides an indication of the maximum
number of terminals allowed to be connected to a telephone interface. The termination on an interface may consist of any
combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does
not exceed 5.

(Rev. 10/06)
Warranty
Equipment. GAI-Tronics warrants for a period of one (1) year from the date of shipment, that any
GAI-Tronics equipment supplied hereunder shall be free of defects in material and workmanship, shall
comply with the then-current product specifications and product literature, and if applicable, shall be fit
for the purpose specified in the agreed-upon quotation or proposal document. If (a) Seller’s goods prove
to be defective in workmanship and/or material under normal and proper usage, or unfit for the purpose
specified and agreed upon, and (b) Buyer’s claim is made within the warranty period set forth above,
Buyer may return such goods to GAI-Tronics’ nearest depot repair facility, freight prepaid, at which time
they will be repaired or replaced, at Seller’s option, without charge to Buyer. Repair or replacement shall
be Buyer’s sole and exclusive remedy. The warranty period on any repaired or replacement equipment
shall be the greater of the ninety (90) day repair warranty or one (1) year from the date the original
equipment was shipped. In no event shall GAI-Tronics warranty obligations with respect to equipment
exceed 100% of the total cost of the equipment supplied hereunder. Buyer may also be entitled to the
manufacturer’s warranty on any third-party goods supplied by GAI-Tronics hereunder. The applicability
of any such third-party warranty will be determined by GAI-Tronics.
Services. Any services GAI-Tronics provides hereunder, whether directly or through subcontractors,
shall be performed in accordance with the standard of care with which such services are normally
provided in the industry. If the services fail to meet the applicable industry standard, GAI-Tronics will
re-perform such services at no cost to buyer to correct said deficiency to Company's satisfaction provided
any and all issues are identified prior to the demobilization of the Contractor’s personnel from the work
site. Re-performance of services shall be Buyer’s sole and exclusive remedy, and in no event shall GAI-
Tronics warranty obligations with respect to services exceed 100% of the total cost of the services
provided hereunder.
Warranty Periods. Every claim by Buyer alleging a defect in the goods and/or services provided
hereunder shall be deemed waived unless such claim is made in writing within the applicable warranty
periods as set forth above. Provided, however, that if the defect complained of is latent and not
discoverable within the above warranty periods, every claim arising on account of such latent defect shall
be deemed waived unless it is made in writing within a reasonable time after such latent defect is or
should have been discovered by Buyer.
Limitations / Exclusions. The warranties herein shall not apply to, and GAI-Tronics shall not be
responsible for, any damage to the goods or failure of the services supplied hereunder, to the extent
caused by Buyer’s neglect, failure to follow operational and maintenance procedures provided with the
equipment, or the use of technicians not specifically authorized by GAI-Tronics to maintain or service the
equipment. THE WARRANTIES AND REMEDIES CONTAINED HEREIN ARE IN LIEU OF AND
EXCLUDE ALL OTHER WARRANTIES AND REMEDIES, WHETHER EXPRESS OR IMPLIED BY
OPERATION OF LAW OR OTHERWISE, INCLUDING ANY WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
Return Policy
If the equipment requires service, contact your Regional Service Center for a return authorization number
(RA#). Equipment should be shipped prepaid to GAI-Tronics with a return authorization number and a
purchase order number. If the equipment is under warranty, repairs or a replacement will be made in
accordance with the warranty policy set forth above. Please include a written explanation of all defects to
assist our technicians in their troubleshooting efforts.
Call 800-492-1212 (inside the USA) or 610-777-1374 (outside the USA) for help identifying the
Regional Service Center closest to you.