
PRODUCT HELPLINE
Australia: 1800 625 123
New Zealand: (09) 973 2477
help@hyclor.com.au
www.hyclor.com.au
7.0.6 The chemical balance of the swimming pool water plays a signicant part in the operational life of all
swimming pool products, HY-CLOR recommends regular water testing using an approved swimming pool
test kit or test strips - This is provided on our website’s SMART STEPS - https://hyclor.com.au/smart-steps/
test/
7.0.7 This warranty is valid for the original purchase and is not transferable. Keep your purchase docket, tax
invoice or receipt as the proof of purchase, and as proof of the date on which the purchase was made.
7.0.8 Modications to any electrical product provided by HY-CLOR products are covered by a twelve month
warranty unless prior written approval has been granted by HY-CLOR and has been carried out by one of
its authorised agents. All electrical installations must be carried out by a competent licensed professional.
7.0.9 All pool ltration equipment including lters, pumps and salt chlorinators, must be kept in a dry well
ventilated area away from direct sunlight and in an area that is free from ooding or rain. This warranty
does not cover normal wear and tear to the products or parts.
7.1 WARRANTY TERMS
7.1.1 Your HY-CLOR pump carries a manufacturer’s warranty of 1 year on components including casing, diffuser,
gland housing, impeller and 2 years mechanical seal and the motor.
7.1.2 The replacement of consumable items, including lids, baskets and o’rings is not covered by this warranty.
7.2 EXCLUSIONS
To the maximum extent permitted by Applicable Laws, the warranty will not apply under any of the following
circumstances:
7.2.1 The Purchaser is in breach of the terms and conditions of sale.
7.2.2 The product was used for a purpose or under conditions other than what it was intended for.
7.2.3 The product was repaired, modied or altered by any person other than HY-CLOR Authorised
Representatives.
7.2.4 The product was not installed, maintained and/or operated in complete compliance with the installation
and operating instructions and any instructions provided by HY-CLOR.
7.2.5 The product was operated under adverse conditions including, but not limited to, use with water
exceeding 35°C, hot operating enclosures with poor ventilation, uctuating power supplies, water
pressure greater than 250kpa, or lack of protection from the weather.
7.2.6 Normal wear and tear or deterioration associated with the age or use of the product.
7.2.7 The product was damaged by foreign debris entering via suction pool cleaners, refer to equipment
installation instructions.
7.2.8 The product was damaged by weather and other environmental conditions including but not limited to
storm, ood, and/or heat wave damage.
7.2.9 Failure of the mechanical seal due to insufcient water ow caused by any blockage or ingress of foreign
matter of any kind whatsoever.
7.2.10 Damage to the product caused by the addition of chemicals, salt lter media or any other thing through
the skimmer box.
7.2.11 Failures or any defects in component, part or operating function of the product, which is in the opinion
of HY-CLOR the result from misuse, negligence, rebuilds or modication, incorrect installation by persons
that are not HY-CLOR Authorised Representatives.