HYBREX GDS-600 Owner's manual

The Business Telephone Specialists
GDS-600
Hybrid IP Digital Telephone System
Hospitality
Programming Manual
Version 1.3.1

GDS 600 Hospitality Programming Manual 1.3
Notification
Notification is herebygiven that Auto Telecom CompanyLtd. reserves the right to modify, change,
update or revise this document from time to time as required without the prior obligation to notify
anyperson, company or organization. Further, Auto Telecom makes no warrantyor representation,
either express or implied, with respect to merchantability, or fitness of its products for a particular
purpose.
© 2005-2009 Auto Telecom Company Ltd.
This document or any parts thereof are not to be reproduced or transmitted in any form or by any
means, electronic or mechanical, including photocopying, recording, or information storage and
retrieval systems for any purpose whatsoever without the express written permission of Auto
Telecom Company Ltd. 19-02-2010

GDS 600 Hospitality Programming Manual Version 1.3.1
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Version 1.3....................................................................................................................................... i
Notification..................................................................................................................................... 2
Voice Service Card Description.................................................................................................. 6
Memory Capacity & Hours of Storage ....................................................................................... 6
SMDR Call Record Capacity...................................................................................................... 6
Software Tools Required ............................................................................................................ 6
Internet Explorer/Mozilla Firefox........................................................................................... 6
Network Card and Network Components................................................................................... 6
WS_FTP Home/WS_FTP LE................................................................................................. 7
Java Plug In............................................................................................................................. 7
Adobe Acrobat Reader............................................................................................................ 7
Quick Reference Programming..................................................................................................... 12
Station & Room Number Assignment...................................................................................... 12
Attendant Console Assignment................................................................................................. 12
Incoming Line Ring Assignment .............................................................................................. 12
Automated Attendant................................................................................................................ 12
Voice Messaging....................................................................................................................... 12
Station Class Of Service Programming .................................................................................... 13
Call Accounting & Least Cost Routing .................................................................................... 13
Automatic Wake Up ................................................................................................................. 13
Message Waiting....................................................................................................................... 13
Room Status (Check In / Check Out / Dirty / Clean)................................................................ 13
ACD.......................................................................................................................................... 13
Intercom Single Digit Dialing................................................................................................... 14
Virtual Mailbox Features.......................................................................................................... 14
Emergency 000 Support & Operation....................................................................................... 14
Programming Keys On Operator Phone & DSS Console......................................................... 14
Program 04 Attendant Console Assignment............................................................................. 17
Hunt Group Ringing Options................................................................................................ 19
Automated Attendant................................................................................................................ 19
Program 05-01-04 Disa Answer Time Day ...................................................................... 20
Program 05-03-05 Disa Answer Time Night.................................................................... 20
Program 05-08-06 Disa Transfer No Answer recall Time................................................ 21
Program 05-08-07 Disa Transfer Time ( No digits dialed)............................................... 22
Program 05-06-04 Polarity Reversal (incoming calls)....................................................... 22
Program 27 Auto Attendant Main Menu Digit Assignment............................................. 23
Automated Attendant Single Digit Dialing............................................................................... 24
Program 05-11-08 Disa Single Digit Dialing .................................................................... 24
Program 05-07-04 Disa Recall Capability......................................................................... 25
Program 05-08-04 Disa Transfer Group............................................................................ 25
Program 05-09-04 Busy Tone Detection ........................................................................... 25
Program 05-11-06 Disa Transfer Count Console Busy..................................................... 25
Voice Messaging................................................................................................................... 26

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Program 33 Voice Mail Parameters.................................................................................. 28
Print Out Sample Of Costed Call Records For Guest Room................................................ 38
Message Waiting....................................................................................................................... 40
Room Status Indication (Check In/Out & Dirty/Clean Room .................................................. 40
Program 29-TK-02 Enable/Disable Day & Night ACD Operation .................................. 41
Program 05-09-06 ACD1 Enable Timer........................................................................... 41
000 Support & Operation.......................................................................................................... 48
DSS Console Programming Layout.......................................................................................... 51
DK2 DSS Console ................................................................................................................ 51
DK2 Programming Layout.................................................................................................... 52
DK1 Display & Non Display Programming Layout............................................................. 52
DK3 Programming Layout.................................................................................................... 52
DK1 B Programming Layout................................................................................................ 52
Attendant Console Operator Quick Reference Guide............................................................... 53
Attendant Console Operator Instructions.................................................................................. 54
Hotel 1 Check In................................................................................................................ 54
Hotel 2 Check Out ............................................................................................................. 54
Hotel 3 Charge Enquiry..................................................................................................... 54
Hotel 4 Charge rate............................................................................................................ 54
Hotel 5 Print Room Charge ............................................................................................... 54
Hotel 6 Set Page Length .................................................................................................... 54
Hotel 7 List records............................................................................................................ 54
Hotel 8 All extension total................................................................................................. 55
Hotel 9 Credit Limit Set..................................................................................................... 55
Hotel * Room Status Change............................................................................................. 55
Hotel 0 Wake Up Call History Print / Clear ...................................................................... 55
Administration Voice Mail Users Guide .................................................................................. 57
Check In................................................................................................................................ 58
Check Out ............................................................................................................................. 59
Charge Enquiry..................................................................................................................... 59
Wake Up ............................................................................................................................... 60
Report Format....................................................................................................................... 60
Clean Room .......................................................................................................................... 61
Clear Mail ............................................................................................................................. 61
System Speed Dial Numbers................................................................................................. 62
System Date & Time............................................................................................................. 62
System Alarm........................................................................................................................ 62
Day/Lunch & Night Time Schedule...................................................................................... 62
Hunt Group Assignment for incoming ring assignments...................................................... 62
Numbering Plan .................................................................................................................... 62

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Overview The intent of this document is to provide the installer with instructions on how
to program the GDS 600 Hospitality Series for Hotel / Motel Applications. Specific
emphasis is placed on the Lodging Features and a logical step by step approach is
employed for speed and convenience. This is a supplement to the original installation and
programming manual. Should you require additional information please refer to the
original manual.
The manual is divided into various sections in a sequential order. Follow these sections in
order and refer to detailed descriptions of them as required. For dealers already familiar
with the system you may use the following quick reference for programming purposes. If
additional information is required on specific feature operation and programming please
read the detailed description immediately following the quick reference section.
What can the Hospitality program do
The Hospitality program contains many different features aimed at Hotel/Mel use. As
many or as little of these features can be used as required to suit the customer. The very
simplest Hotel setup is to use PSTN lines with Meter pulses and a Serial printer
connected directly to the GDS system. The next step up is to use ISDN lines with the
Advice of charge feature and use the system programming to overcome the AOC
charging anomalies inherent in this feature. Alternatively the system can use either PSTN
or ISDN or a mixture of both but use its own internal tables to set charging rates for all
calls. Up to 500 entries are available for this feature. All of these uses can be paired with
the Serial printer to provide a very cost effective charging system for the simpler Hotels.
The GDS is network enabled and it is strongly recommended that the system is
connected to the Hotel network or front desk computer by a LAN connection. Once this
connection is made then the front desk computer can log to the system using a Web
Browser program and control all facets of system and Front Desk operation including
printing bills from its own printer connection rather than needing a dedicated Serial printer
although this is still possible if so desired.
The optional VMU card will provide full Auto Attendant or operator overflow features as
well as customized Wake up messages and personalized Music on Hold recordings. Also
available with this card is a full Hotel Voice Mail service with standard Voice Mail
operation for Administration phones but specially tailored Voice Mail operation for guest
rooms with a simplified Menu structure and fully controlled by the Hotel Check in/Check
out functions.
When the VMU is installed there is a Voice prompted menu for the Front desk operator
which instructs them in how to do the operations for guest management such as Check
In/Out etc where these are being done manually from the operator console.
The GDS system has a full featured PMS interface allowing many Front Desk packages
to take control of the system features like Check In/Out, Guest names, Wake Up calls,
Message waiting etc all automatically from the Customers management package.

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Voice Service Card Description
Channel Capacity: 6 Ports
All six channels can be used for auto attendant and 4 are able to be used for voice mail.
Memory Capacity & Hours of Storage
Memory Capacity
Hours @
24kbps
Units
Available
Hours@
64kbps
Units
Available
128 Meg Memory Card
9.5
1230
4
516
256 Meg Memory Card
20
2356
8.5
1000
I Mb Flash Memory
N/A
N/A
29
1000
SMDR Call Record Capacity
System Type
CPU Type
Cabinets
Call Record Capacity
GDS-40
MPU2
1
2500
GDS-80
MPU2
1
2500
GDS-160
MPU2
2
2500
GDS-240
MPU4
3
4000
GDS-320
MPU4
4
4000
GDS-400
MPU8
5
5000
GDS-480
MPU8
6
5000
GDS-560
MPU8
7
5000
GDS-640
MPU8
8
5000
Software Tools Required
To work with the GDS-600 system, you will need the following software loaded on to your
PC. Please ensure that all of these components are available before you attempt the
installation at the customers site.
Internet Explorer/Mozilla Firefox
Used to navigate the screens within the system and administer the customer database
for the GDS-600. Java must be loaded to either Browser for menu operation.
Network Card and Network Components

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Your computer will require a network card and for network TCP/IP software components
to be installed. Later versions of Windows will install network components directly from
their own files but earlier versions may require the Windows system disk to be available
to complete the installation
WS_FTP Home/WS_FTP LE
This is a file exchange program and is used for a variety of reasons including saving and
restoring the customer database and upgrading software to newer versions. This
software is a mandatory requirement. It can be found at;
http://www.ipswitch.com/purchase/products/ws_ftp_home.html
Java Plug In
If your computer has Windows XP installed, it is very likely that Java is not
installed. Microsoft did not include it in Windows XP, but it should be present in all
previous versions of Windows (2000, ME, 98). You can find the Java plug-in for your web
browser at:
http://www.java.com/en/download/windows_automatic.jsp
This should automatically download Java to the computer. As you might expect, you will
need to be connected to the internet in order to download and install this package.
Once that is downloaded, the Java application that shows the menu of TDS-600
programming menu options on the left side of the screen should run with no problems.
Adobe Acrobat Reader
This manual is offered in a PDF or Word format. If you have the PDF version then to best
utilize the manual it is suggested you open it and use the bookmark feature in Adobe
Acrobat to easily navigate. You can simply select a topic from the menu on the left and
go directly to the text in the document. It is highly recommended that you use the manual
while programming at the same time via Internet Explorer. This way you can simply toggle
between system programming and the portion of this manual simply and interchangeably.
Below is an example of using the document from Acrobat Reader with bookmarks. Note
that byclicking onVoice Messagingon the left, the text within the document automatically
opens up.
You may download a free copy of Acrobat Reader at http://www.adobe.com/

GDS 600 Hospitality Programming Manual Version 1.3.1
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Getting Started: Before proceeding you should have installed all the interface and
common control cards in the system. You also should have the crossover cable
connected to the main processor in accordance with the installation manual and
connected this to your computer with access to the main screen of the GDS-600 web
browser program. Alternatively, you may have connected the system to a LAN and have
successfully gained access to the system. Upon doing so you should see the main
screen.

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Initialize The System! - You must always initialize the system and reset the database
before beginning the programming process.
First select System Programming from the main screen. There is no password
required in the default database, so you may leave it blank. Click Save. The
following main system programming screen will appear. You will access various
program categories on the left hand side and then enter programming information
into fields that appear in the center of the screen.
Click System, Program 25 and select item 3, Reset Lodging System. Then click
Save.
A unique default database has been designed and created to minimize the amount
of programming required by the installer. This database automatically assigns a
class of service to single line station ports as Guest which assures the proper voice
prompts. It also turns off features like “hold”, the ability to send a message and a
variety of other features. The database also features automatic class of service
assignment for Hybrex digital telephone sets and they are set to forward to voice
mail on busy and no answer and have an “Admin” voice mail classification which
makes their feature set different from guest telephones.

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Wait until the initialization process has finished. A green progress bar will appear
at the bottom of the screen. When complete you will see “Done” displayed in the
lower left hand of your browser. When properly defaulted the first port of the
system will be station 101.
Enable Hotel Motel Feature Option- Please enable it at this time.
oClick Voice Mail
oProgram 33-01-02
oSet to 1= Enable
oPress Save