HYBREX G1 8-24 User manual

i
G1 8-24
G2 8-32
G2 1648
Digital Hybrid Communication System
Features and Services Description
Version NZ Ver 1.1

2
G1 and G2 Series
Digital Hybrid Communication System
Features and Services Description
Table Of Contents
1A2 Emulation / Privacy Release ............................................................................................................. 5
Answer Supervision................................................................................................................................. 7
Attendant Overflow .................................................................................................................................. 8
Auto Answer .......................................................................................................................................... 10
Auto Hold .............................................................................................................................................. 11
Automatic Line Search........................................................................................................................... 12
Automatic Last Number Redial .............................................................................................................. 13
Automatic Transfer ................................................................................................................................ 14
Automatic Volume Increase ................................................................................................................... 15
Automatic Wake Up ............................................................................................................................... 16
Background Music ................................................................................................................................. 18
Behind PABX Operation......................................................................................................................... 19
Busy Remind Tone Interval / Camp On Tone.......................................................................................... 20
Busy Out CO Line.................................................................................................................................. 21
Call Duration Limit ................................................................................................................................. 22
Call Duration Timer................................................................................................................................ 23
Caller ID ................................................................................................................................................ 24
Call Forwarding ..................................................................................................................................... 29
Call Forward Busy to a Pre-Assigned Hunting Group ............................................................................. 31
Call Forward No Answer to a Pre-Assigned Hunting Group .................................................................... 32
Call Pickup ............................................................................................................................................ 33
Call Split................................................................................................................................................ 34
Call Transfer.......................................................................................................................................... 35
Calling Proof.......................................................................................................................................... 37
Camp On............................................................................................................................................... 38
Chain Dialing ......................................................................................................................................... 39
Class of Service .................................................................................................................................... 40
CO Break Disconnect Timer .................................................................................................................. 41
CO Line Hunting.................................................................................................................................... 42
CO Line Programming ........................................................................................................................... 44
CO Line Ringing Types .......................................................................................................................... 46
Conference............................................................................................................................................ 47
Console................................................................................................................................................. 49
Console Assignment.............................................................................................................................. 50
Conversation Monitor............................................................................................................................. 51
Date and Time Setting ........................................................................................................................... 52
Day Service........................................................................................................................................... 53
Delayed Ring Groups ............................................................................................................................ 55
Dial By Name ........................................................................................................................................ 56

3
Dial 87 Group ........................................................................................................................................ 59
Dial 9 Group .......................................................................................................................................... 60
Dial Pulse to DTMF Conversion ............................................................................................................. 61
Dial Tone Detector ................................................................................................................................. 62
Direct In Line ......................................................................................................................................... 63
Direct Inward System Access (DISA) ..................................................................................................... 64
Direct Station Selection (DSS) ............................................................................................................... 68
DISA Queue Immediate Answer............................................................................................................. 70
DISA Single Digit Dialing ....................................................................................................................... 71
DISA Special Function Access ............................................................................................................... 72
Distinctive Ringing ................................................................................................................................. 73
Do Not Disturb....................................................................................................................................... 74
Do Not Disturb Override ........................................................................................................................ 75
Door Phone Interface............................................................................................................................. 76
Door Phone ........................................................................................................................................... 78
Door Phone Controlled Switch ............................................................................................................... 80
DSS Access to Other Trunks ................................................................................................................. 81
DTMF Signaling..................................................................................................................................... 82
Environment Monitor ............................................................................................................................. 83
Executive Override (Barge-In)................................................................................................................ 84
External Call Forwarding........................................................................................................................ 85
External Music Source Interface ............................................................................................................ 87
External Paging Interface....................................................................................................................... 88
Feature Selection From Help Menu ....................................................................................................... 89
Flash To CO Line................................................................................................................................... 90
Flexible Trunk Ring Assignment............................................................................................................. 91
Flexible Key Group Assignment ............................................................................................................. 92
Flexible Ringing Assignment .................................................................................................................. 93
Forced Account Code ............................................................................................................................ 94
Group Assignment ................................................................................................................................. 95
Hands Free Answer back....................................................................................................................... 96
Headset Operation ................................................................................................................................ 97
Hold (Exclusive) .................................................................................................................................... 98
Hold (System)........................................................................................................................................ 99
Hot Line............................................................................................................................................... 101
Hunt Groups........................................................................................................................................ 102
Intercom .............................................................................................................................................. 103
Intercom Dialing Restriction ................................................................................................................. 104
Intercom Step Call ............................................................................................................................... 105
Language Selection............................................................................................................................. 106
Last Number Redial............................................................................................................................. 107
Least Cost Routing .............................................................................................................................. 108
Line Group Assignment ........................................................................................................................111
Loud Bell ............................................................................................................................................. 112
Macro Keys ......................................................................................................................................... 113
Manual Line......................................................................................................................................... 114
Message Waiting ................................................................................................................................. 115
Modem Dialing .................................................................................................................................... 117
Monitor ................................................................................................................................................ 118
Music on Hold...................................................................................................................................... 119
Mute.................................................................................................................................................... 120
Night Service....................................................................................................................................... 121
Numbering Plan................................................................................................................................... 123
Off Hook Call Announce....................................................................................................................... 124
Off Hook/Camp On Ringing ................................................................................................................. 125
On Hook Dialing .................................................................................................................................. 126
Operator Code..................................................................................................................................... 127
Override .............................................................................................................................................. 128
Paging................................................................................................................................................. 129
Paging, Meet Me ................................................................................................................................. 130

4
Passwords........................................................................................................................................... 131
Pause.................................................................................................................................................. 132
Conditions ........................................................................................................................................... 132
Pick Up Groups ................................................................................................................................... 133
Port Specifications............................................................................................................................... 134
Power Up Volume Adjust ..................................................................................................................... 135
Prime Line Select ................................................................................................................................ 136
Privacy Release / 1A2 Emulation ......................................................................................................... 137
Relay Assignment................................................................................................................................ 138
Remote Programming Service - System to System .............................................................................. 139
Reset Data .......................................................................................................................................... 140
Ring On / Ring Off Timers.................................................................................................................... 141
Ringing Line Immediate Connect ......................................................................................................... 142
Room Monitor...................................................................................................................................... 143
Saved Number Redial.......................................................................................................................... 144
Sensors............................................................................................................................................... 146
Shift Key Assignment........................................................................................................................... 147
Single Digit Dialing .............................................................................................................................. 148
Single Line Telephone Support ............................................................................................................ 149
SMDR- Immediate Output.................................................................................................................... 151
Software Version Check ...................................................................................................................... 152
Speed Dialing One Touch Key Access ................................................................................................. 153
Speed Dial (Personal).......................................................................................................................... 154
Speed Dial (System)............................................................................................................................ 157
Speed Dial (Unrestricted)..................................................................................................................... 159
Station Message Detail Recording ....................................................................................................... 160
Station Number Digit Length ................................................................................................................ 162
Station Security Code / Station ............................................................................................................ 163
System Programming Access .............................................................................................................. 164
System Reminder- System Alarm ........................................................................................................ 165
Tenant Service..................................................................................................................................... 166
Time of Day Display............................................................................................................................. 167
Timed Reminder - Station User Alarm .................................................................................................. 168
Toll Control .......................................................................................................................................... 169
Toll Override Account Codes................................................................................................................ 171
Transfer Recall Timeout....................................................................................................................... 172
Trunk Queue (Trunk Callback) ............................................................................................................. 173
Voice Mail Answering Machine Emulation ............................................................................................ 176
Voice Mail / Auto Attendant Transfer To Hunt Groups ........................................................................... 177
Voice Mail Hunt Group Recall .............................................................................................................. 178
Voice Mail Integration Digit String ........................................................................................................ 179
Voice Mail Live Call Recording............................................................................................................. 180
Voice Mail Hunt Group Recall COS Option .......................................................................................... 181
Voice Mail Suppress Auto Log On........................................................................................................ 182
Voice Mail Transfer To Mailbox............................................................................................................. 183
Voice Service Unit ............................................................................................................................... 184
Appendix A- DISA Detailed Description ............................................................................................... 185
DISA Overview .................................................................................................................................... 185
DISA Call Flow Charts ......................................................................................................................... 190
DISA With No Voice Service Unit - Chart 1........................................................................................... 191
DISA With No Voice Service Unit - Chart 2........................................................................................... 192
DISA With No Voice Service Unit - Chart 3........................................................................................... 193
DISA With a Voice Service Unit - Chart 1 ............................................................................................. 194
DISA With a Voice Service Unit - Chart 2 ............................................................................................. 195
DISA With a Voice Service Unit - Chart 3 ............................................................................................. 196
Appendix B - Toll Control Detailed Description..................................................................................... 197
Toll Control Overview........................................................................................................................... 197
Centrex Considerations ....................................................................................................................... 197
Toll Plans............................................................................................................................................. 197

5
Restriction (Deny) Modes 61-66 .......................................................................................................... 198
1A2 Emulation / Privacy Release (Not relevant in NZ)
Description
This feature allows station users to join a conversation in progress with outside lines and other station
users. A station user must have a class of service option enabled in order to join a call in progress. You
may temporarily invoke privacy to reject others attempts to join your conversation, if desired, through the
use of a privacy release key. This feature may be activated on all lines, or only specific lines as required.
Conditions
Both stations and lines can be specified as to whether or nor access is allowed.
A privacy key may be programmed on the telephone set to temporary disable access from other station
users. This privacy can be invoked on a per call basis.
Programming
1A2 Emulation is enabled or disabled in accordance with the following table:
29-TK-06 78-ST-03 Status
0 N/A Emulation Access Denied
1 0 Emulation Access Denied
1 1 Emulation Access Enabled with tone
1 2 Emulation Access Enabled without tone
Mode 07 is where you can program 1A2 Privacy Key. When this key is pressed, other station users
cannot enter the conversation. The feature code is FN:24.
Operation
To join in on a conversation:
1. Dial desired party and hears busy tone
2. Press desired [TK] line key. Your telephone set will be connected to the call in progress on that line.
To invoke privacy:
1. If you are on a conversation and you would like the conversation to remain private, press the privacy
key. The privacy key will light indicating the call’s status as private.
Note: In system programming individual lines may or may not be permitted 1A2 Emulation. Also,
individual stations may be allowed the ability to invoke the feature by pressing the line and
entering into the conversation. Certain station users may elect to invoke call privacy by pressing
the privacy key.

6
Advisory Messages
Description
Up to nine system advisory messages can be used on the system. These nine messages are pre-
programmed into the system. The nine pre-programmed messages may be edited on an individual
telephone to include numeric information as to the status of the telephone set user, such as the time or
date when the user will return. The nine pre-programmed messages are as follows:
0 - Vacation 1 - Will Be Back 2 - Lunch
3 - Meeting 4 - Call 5 - DND
6 - Call Ext 7 – Off Duty 8 – Business Trip
9 - Blank
Message #9 will appear as a blank message to anyone who accesses the message. It is reserved
for future use.
Conditions
Messages can be placed on any telephone set and may be read by any display telephone set.
Programming
None
Operation
Setting up a message:
1. 1. Press [PGM] [MSG]. LCD will display:
Message Select
0 to 9 or Cancel
2. Enter the number of the message that you want to display (See list below).
Note: You may scroll forward through the messages by pressing [VOL

]or scroll backwards through
the messages by pressing [VOL 

].
3. If appropriate, enter the time or date that you expect to return. Press * to enter a colon (:) or # to
enter a backslash.
4. Press [SAVE]
5. Your LCD will display your selected message. Any station that calls your station will have the
message echoed to its display.
Turn off a message:
1. Press [PGM], [MSG]. LCD will display:
Message Select
0 to 9 or Cancel
2. Press [SPK]. The message will clear from your display.

7
Answer Supervision
Description
The Hybrex Series Digital Telephone System is equipped to provide answer supervision in applications
where it is provided by the telephone company as a polarity reversal. When active, answer supervision
provides accurate timing information for the preparation of SMDR records within the system.
Conditions
Answer Supervision will operate only if it is being provided by the local telephone company.
Programming
Mode 14-01-01 (Recording Start Time) should be set to [0] in order to allow the system to accurately
expect answer supervision, if available. If answer supervision is not provided by the local telephone
company, this parameter should be set to a time that is representative for a call to be placed. For more
information, please see Station Message Detail Recording, page 160 of this document.
Mode 14-01-08 (Detect Polarity Reversal) must be set to [0], disable, in order to recognize answer
supervision by polarity reversal. (Polarity reversal is not for NZ so set to 0).
Operation
Operation of Answer Supervision is automatic.

8
Attendant Overflow
Description
The G1/G2 Series Digital Telephone System lets you designate one station as a main answering position
or attendant console for incoming CO calls. If that station is busy, the system can select another station
which may act as a backup answering position. The system allows up to 15 backup positions behind
each attendant, for a possible total of 16 answering positions. There are three variations of Attendant
Overflow.
Linear Ringing searches through the list of possible backup answering positions and will ring the first
available station. Free stations will be searched in the order programmed on Mode 01 (or 02 if Night
Service).
Circular Ringing works like Linear Ringing except that it always begins its search immediately after the
last station that was rung.
Hunting (Add-On) will ring the first available station. If the station does not answer within the time
parameter specified on the system, the system will "add on" the next available station. This timer will
repeat until the call is answered, abandoned or until every programmed available station is ringing.
Delayed Ring is popular with many Voice Mail applications. In this mode, you may assign one or more
stations as primary answering positions. After a programmable period of time, the incoming call will be
diverted over to a hunt group which can contain voice mail ports used to answer incoming calls.
Automated Attendant functions may also be used as a means of Attendant Overflow. For more
information, please see Appendix A - DISA Detailed Explanation in this manual.
Conditions
The trunk must be programmed for Linear ringing if the Linear Overflow method of operation is preferred.
The trunk must be programmed for Hunt if the timed "add on" method of operation is desired.
Ringing Type is programmed on Mode 35-TK-07 for Day Service and Mode 35-TK-08 for Night Service.
Stations will be selected in the order they are programmed on the incoming ringing assignment Modes
(Mode 01-[TK]-[station] and Mode 02-[TK]-[STN]).
Program Ref Mode 35, Mode 01, Mode 02
Programming
Day Ringing Assignment, Mode 01-[TK]-[STN] must be programmed for each CO line in the system. Up
to sixteen stations may be programmed for each line on the G-Series. Lines programmed for Linear
Overflow or Hunt will search this Mode in the order that stations are programmed. The system will ring
the first available station in this group. This Mode controls ringing assignments during day service only.
Night Ringing Assignment, Mode 02-[TK]-[STN] is as listed above for Mode 01, but determines the
stations that will ring when the system is in Night Service.
Hunt Time Assignment, Mode 05-08-01 sets the interval for adding stations to the ringing sequence in a
no answer condition if Hunt is selected. Every time a station begins ringing, this timer will begin. If it
expires without the call having been answered, the next available station in the group defined on Mode
01-[TK]-[STN] or Mode 02-[TK}-[STN], whichever is applicable, will be added to the ringing sequence.
Valid settings for this option are:
Hunt Time Assignment, Mode 05-08-01 0=Disabled 1=2 seconds
2=4 seconds 3=6 seconds 4=8 seconds 5=15 seconds
6=30 seconds
7=60 seconds
8=120 seconds
9=4 seconds
Note: If Mode 05-08-01 is set at 0 (disabled), CO line hunting will only occur on busy stations. The first
free station will be rung and the call will not add stations to the ringing sequence in a no-answer
condition.

9
Delayed Ring Groups- Program the primary answer stations in Modes 1 and 2 as described above. Use
the Modes below to invoke the Delayed Ring Timer and to divert incoming calls over to certain
hunt groups.
Delayed Ring Group Timer- Mode 29-TK-07 is used for enabling the Delayed Ring Group Timer.
Delayed Ring Group Timer, Mode 29-TK-07
0=Disabled
1=8 seconds
2=16 seconds
3=24 seconds
4=32 seconds
5=40 seconds
6=48 seconds 7=56 seconds 8=64 seconds 9=72 seconds
For each line in the system, you may set up a timer that sends the call over to a hunt group when it
expires.
Delayed Ring Hunt Group - Mode 29-TK-08 is used for assigning the hunt group number
Hunt Group Assignment, Mode 29-TK-08 0= Hunt Group 1 1= Hunt Group 2
2= Hunt Group 3 3= Hunt Group 4 4= Hunt Group 5 5= Hunt Group 6
6= Hunt Group 7 7= Hunt Group 8 8= Hunt Group 9 9= Hunt Group 10
After the delayed ring group timer expires from the primary station group, the system will select the hunt
group and members assigned in this Mode.
Note: The hunt group members are assigned in Mode 68 for day and 69 for night. The pilot hunt group
numbers are assigned in Mode 67, along with the ring type for the members i.e. Common, linear
and circular. (Note: Avoid conflict in setting Hunt Group Pilot Numbers the same as Extension
Numbers)
CO Line Assignment Day Ringing Method, Mode 35-[TK]-07 determines whether hunting or linear
operation will occur during day service. The options for Mode 35-[TK]-07 are:
CO Line Day Ringing Method, Mode 35-[TK]-07 0=Common Audible
1=Linear 2=Circular 3=Hunt
CO Line Assignment Night Ringing Method, Mode 35-[TK]-08 determines whether hunting or linear
operation will occur during night service. The options for 35-[TK]-08 are:
CO Line Night Ringing Method, Mode 35-[TK]-08 0=Common Audible
1=Linear 2=Circular 3=Hunt
Operation
Linear:
On an incoming call the first available station according to Mode 01 or Mode 02 will be rung.
Circular:
On an incoming call the first available station according to Mode 01 or 02 and after the last
location rung will be rung. If the last entry in Mode 01 or Mode 02 is reached, the system will
“wrap around” and begin searching at the beginning of Mode 01 or Mode 02.
Hunt:
1. On an incoming call, the first available station (according to Mode 01-[TK]-[STN] or Mode 02-[TK]-
[STN]) will be rung.
2. If there is no answer within the time period determined by Mode 05-08-01, the system will check the
applicable Mode (Mode 01 or Mode 02) and add the next programmed station to the ringing
sequence. This step will repeat until the call is answered, abandoned or all available stations on
the applicable Mode (Mode 01 or Mode 02) are ringing.

10
Auto Answer
Description
Auto Answer allows a speaker phone equipped station to answer all intercom calls automatically. After
Auto Answer is activated on a station, all intercom calls will be placed on the speaker phone as soon as
the calling party dials the Auto Answer extension. The speaker phone equipped station can carry on a
conversation without touching the telephone. When the originating caller hangs up, the Auto Answer set
will revert to an idle state. Auto Answer applies only to intercom calls. Outside callers must always
be answered by the station.
Conditions
Auto Answer can only work on Hybrex digital telephone sets.
Auto Answer capability is active whether the system is programmed for Voice Signaling or Ring Signaling.
For security purposes, CO calls will ring and must be answered manually.
Programming
Mode 46-Station-03 controls individual stations' utilization of Auto Answer. There are 3 possible settings.
Mode 46-STN-03 Auto Answer Flag 0= Auto Answer /Manual Toggle
1=Auto Answer Enabled / MIC Light Lit 2=Auto Answer Enabled / MIC Light Off
Operation
If set for manual operation, press the [MIC/AT] key. When the key is lit, auto answer is enabled. To
enable and disable, just press the key. The led will light showing auto answer active or be out indicating
auto answer is disabled. Even if auto answer is disabled, DK2 and DK3 models still allow you to place
outside calls and internal calls in the hands free mode.
Note: Models DK2-21 Digital display with speakerphone, DK3-21- Digital Speakerphone have auto
answer capability and hands free speakerphones on outside calls.