HydroPro Swimming Pool Heat Pump Troubleshooting guide

Swimming Pool Heat Pump
User and Service manual
EnglishƔFrenchƔDutchƔGermanƔRussianƔPolish

INDEX FOR DIFFERENT LANGUAGES
English manual……………………………………………..1~26
Manuel français……………………………………………27~52
Nederlandse handleiding………………………………....53~78
Bedienungsanleitung Deutsch…………………………..79~104
ɢɧɫɬɪɭɤɰɢɸ ɧɚ ɪɭɫɫɤɨɦ………………………………..105~130
Polskiej firmy……………………………………………..131~156

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HYDRO-PRO Swimming Pool Heat Pump
User and Service manual
INDEX
1. Specifications
2. Dimension
3. Installation and connection
4. Accessories
5. Electrical Wiring
6. Display Controller Operation
7. Running data setting
8. Troubleshooting
9. Exploded Diagram
10. Maintenance
11. Warranty and returns
Thank you for using HYDRO-PRO swimming pool heat pump for your pool heating, it will heat your pool
water and keep the constant temperature when the air ambient temperature is at -5 to 43ć
ATTENTION: This manual includes all the necessary information with the use and the
installation of your heat pump.
The installator must read the manual and attentively follow the instructions in implementation and
maintenance.
The installator is responsible for the installation of the product and should follow all the instructions of the
manufacturer and the regulations in application. Incorrect installation against the manual implies the
exclusion of the entire guarantee.
The manufacturer declines any responsibility for the damage caused with the people, objects and of the
errors due to the installation that disobey the manual guidline. Any use that is without conformity at the
origin of its manufacturing will be regarded as dangerous.
WARNING: Please always empty the water in heat pump during winter time or when the ambient
temperature drops below 0ć, or else the Titanium exchanger will be damaged because of being frozen, in
such case, your warranty will be lost.
WARNING: Please always cut the power supply if you want to open the cabinet to reach inside the heat
pump, because there is high voltage electricity inside.
WARNING: Please well keep the display controller in a dry area, or well close the insulation cover to
protect the display controller from being damaged by humidility.

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1. Specifications
1.1 Technical data Hydro-Pro+ Premium heat pumps
UnitHydroͲProModel571013182222T26T
Partnumber700832470083177008318 7008319700832070083217008322 7008323
Heatingcapacity
A27/W27kW57101318222226
BTU/h170002350034000 44300610007500075000 88700
Heatingcapacity
A15/W26kW3,74,36,58,210,814,514,516,5
BTU/h125001450022000 28000360004950049500 56000
Coolingcapacity
A35/W27kW2,83,5579111115
BTU/h95001200017000 24000305003750037500 51000
PowerinputkW0,931,021,481,862,513,453,453,93
Maximum
volume(good
insulation)
m³2030456085120120140
RunningcurrentA4,14,779,111,4156,67,7
MaximumcurrentA4,95,68,41113,7188,410
COPatA27/W27W/W5,85,96,266,15,95,95,8
COPatA15/W26W/W44,24,44,44,34,24,24,2
PowersupplyV/Ph/Hz220Ͳ240/1/50380/3/50
ControllerElectronic
CondenserTitaniumheatexchanger
Compressor
quantity
1
Compressortype RotaryScroll
Refrigerant R410a
AirFlowm³/h16002300230028003500350035005600
Fanquantity 1
FanpowerinputW688080120200200200300
VentilatorsnelheidRPM830~870
Fanspeed HorizontalVertical
Noiselevel(10m)dB(A)3940404344474750
Noiselevel(1m)dB(A)4849495253565659
Waterconnectionmm50
Nominalwaterlowm³/h2,52,52,83,54,66,26,27,1
Maximum
pressurelosskPa1212121516181818
NettdimensionsL/W/H750/290/500930/350/5501000/360/620 1045/410/855865/685/910
Shipping
dimensionsL/W/H850/330/5401060/380/5901120/380/660 1165/430/995885*740*1050
Net/grossweight Kg36/3844/4749/5263/67100/110125/135125/135 150/160
* Above data are subjects to modification without notice.

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2. Dimension
Unit : mm
Model Hydro Pro 22, 22T, 26T

Models 5 7&10 13 18
A 273 330 330 440
B 423 680 655 759
C 260 280 300 420
D 293 360 360 470
E 747 930 1000 1110
F 210 230 340 300
G 83 83 83 83
H 470 520 590 660

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3. Installation and connection
3.1 Notes
The factory supplies only the heat pump. All other components, including a bypass if necessary, must be
provided by the user or the installer.
Attention:
Please observe the following rules when installing the heat pump:
1. Any addition of chemicals must take place in the piping located downstream from the heat pump.
2. Install a bypass if the water flow from the swimming pool pump is more than 20% greater than the
allowable flow through the heat exchanger of the heat pump.
3. Install the heat pump above the water level of the swimming pool.
4. Always place the heat pump on a solid foundation and use the included rubber mounts to avoid
vibration and noise.
5. Always hold the heat pump upright. If the unit has been held at an angle, wait at least 24 hours
before starting the heat pump.
3.2 Heat pump location
The unit will work properly in any desired location as long as the following three items are present:
1. Fresh air – 2. Electricity – 3. Swimming pool filters
The unit may be installed in virtually any outdoor location as long as the specified minimum distances to
other objects are maintained (see drawing below). Please consult your installer for installation with an
indoor pool. Installation in a windy location does not present any problem at all, unlike the situation with a
gas heater (including pilot flame problems).
ATTENTION: Never install the unit in a closed room with a limited air volume in which the air expelled from
the unit will be reused, or close to shrubbery that could block the air inlet. Such locations impair the
continuous supply of fresh air, resulting in reduced efficiency and possibly preventing sufficient heat output.
See the drawing below for minimum dimensions.

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3.3 Distance from your swimming pool
The heat pump is normally installed within a perimeter area extending 7.5 m from the swimming pool. The
greater the distance from the pool, the greater the heat loss in the pipes. As the pipes are mostly
underground, the heat loss is low for distances up to 30 m (15 m from and to the pump; 30 m in total)
unless the ground is wet or the groundwater level is high. A rough estimate of the heat loss per 30 m is
0.6 kWh (2,000 BTU) for every 5 ºC difference between the water temperature in the pool and the
temperature of the soil surrounding the pipe. This increases the operating time by 3% to 5%.
3.4 Check-valve installation
Note: If automatic dosing equipment for chlorine and acidity (pH) is used, it is essential to protect the heat
pump against excessively high chemical concentrations which may corrode the heat exchanger. For this
reason, equipment of this sort must always be fitted in the piping on the downstream side of the heat
pump, and it is recommended to install a check-valve to prevent reverse flow in the absence of water
circulation.
Damage to the heat pump caused by failure to observe this instruction is not covered by the warranty.


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3.5 Typical arrangement

Note: This arrangement is only an illustrative example.
3.6 Adjusting the bypass
Optimal operation of the heat pump occurs when the cooling gas pressure is 22 r2 bar.
This pressure can be read on the pressure gauge next to the control heat pump panel. Under these
conditions the water flow through the unit is also optimal.
Note: Operation without a bypass or with improper bypass adjustment may result in sub-optimal
heat pump operation and possibly damage to the heat pump, which renders the warranty null and
void.
Out In
Heat Pump
Use the following procedure to adjust the
bypass:
xfully open all three valves
xslowly close valve 1 until the
water pressure is increased by
approximately 100 to 200 g
xClose valve 3 approximately
half-way to adjust the gas
pressure in the cooling system
xIf the display shows "ON" or
error code EE3, close step by
step the valve 2, to increase
water flow and stop when the
code disappear.
To pool From pool

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3.7 Electrical connection
Note: Although the heat pump is electrically isolated from the rest of the swimming pool system,
this only prevents the flow of electrical current to or from the water in the pool. Earthing is still
required for protection against short-circuits inside the unit. Always provide a good earth
connection.
Before connecting the unit, verify that the supply voltage matches the operating voltage of the heat pump.
It is recommended to connect the heat pump to a circuit with its own fuse or circuit breaker (slow type;
curve D) and to use adequate wiring (see table below).
For horizontal models (Hydro Pro7, 10, 13 and 18): remove the panel to the right of the fan opening.
(Hydro Pro 5: remove the top panel).
For vertical models (Hydro-Pro22, 22T and 26T): remove the corner panel with the electronic control panel.
Connect the electrical wires to the terminal block marked ‘ POWER SUPPLY ’.
Asecond terminal block marked ‘WATER PUMP ’ is located next to the first one. The filter pump (max. 5 A/
240 V) can be connected to the second terminal block here. This allows the filter pump operation to be
controlled by the heat pump.

Note: In the case of three-phase models, swapping two phases may cause the electric motors to run in the
reverse direction, which can lead to damage. For this reason, the unit has a built-in protective device that
breaks the circuit if the connection is not correct. If the red LED above this safety device lights up, you
must swap the connections of two of the phase wires.
Model Voltage (V) Fuse or
circuit
breaker (A)
Rated current (A) Wire diameter mm2
(with max. 15 m length)
HYDRO PRO7 220–240 16 6.6 2x 2.5 + 2.5
HYDRO PRO10 220–240 16 9.2 2x 2.5 + 2.5
HYDRO PRO13 220–240 20 12.1 2x 2.5 + 2.5
HYDRO PRO18 220–240 25 16.5 2x 4 + 4
HYDRO PRO22 220–240 32 20.9 2x 4 + 4
HYDRO PRO22T 3x 380 20 7.9 4x 2.5 + 2.5
HYDRO PRO26T 3x 380 20 8.9 4x 2.5 + 2.5

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3.8 Initial operation
Note: In order to heat the water in the pool (or hot tub), the filter pump must be running to cause the
water to circulate through the heat pump. The heat pump will not start up if the water is not
circulating.
After all connections have been made and checked, carry out the following procedure:
1. Switch on the filter pump. Check for leaks and verify that water is flowing from and to the swimming
pool.
2. Connect power to the heat pump and press the On/Off button on the electronic control panel. The
unit will start up after the time delay expires (see below).
3. After a few minutes, check whether the air blowing out of the unit is cooler.
4. When turn off the filter pump , the unit should also turn off automatically , if not, then adjust the flow
switch.
5. Allow the heat pump and the filter pump to run 24 hours a day until the desired water temperature is
reached. The heat pump will stop running at this point. After this, it will restart automatically (as long as
the filter pump is running) whenever the swimming pool water temperature drops 1 degree below the
set temperature.
Depending on the initial temperature of the water in the swimming pool and the air temperature, it may take
several days to heat the water to the desired temperature. A good swimming pool cover can dramatically
reduce the required length of time.
Water Flow Switch:
It is equipped with a flow switch for protecting the HP unit running with adequate water flow rate .It will turn
on when the pool pump runs and shut it off when the pump shuts off. If the pool water level higher than 1
m above or below the heat pump’s automatic adjustment knob, your dealer may need to adjust its initial
startup.
Time delay - The heat pump has a built-in 3-minute start-up delay to protect the circuitry and avoid
excessive contact wear. The unit will restart automatically after this time delay expires. Even a brief power
interruption will trigger this time delay and prevent the unit from restarting immediately. Additional power
interruptions during this delay period do not affect the 3-minute duration of the delay.
3.9 Condensation
The air drawn into the heat pump is strongly cooled by the operation of the heat pump for heating the pool
water, which may cause condensation on the fins of the evaporator. The amount of condensation may be
as much as several litres per hour at high relative humidity. This is sometimes mistakenly regarded as a
water leak.

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4. Accessories
4.1 Accessories list
Anti-vibration base, 4 pcs Draining jet, 2 pcs Waterproof box, 1 pc
10M Signal wire, 1 pc Water connection assembly, 2 sets
4.2 Accessories Installation
Anti-vibration bases
1. Take out 4 Anti-vibration
bases
2. Put them one by one on the
bottom of machine like the
picture.
Draining jet
1. Install the draining jet under
the bottom panel
2. Connect with a water pipe to
drain out the water.
Note: Lift the heat pump to
install the jet. Never overturn the
heat pump, it could damage the
compressor.

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 
 
Water Inlet & outlet junction
1. Use the pipe tape to connect
the water Inlet & outlet junction
onto the heat pump
2. Install the two joints like the
picture shows
3. Screw them onto the water
Inlet & outlet junction

10M Signal wiring
1. Take one side of the 10M
Signal wire, to connect with the
controller.
2. The other side needs to be
pulled through the hole, like the
third picture shows.
3. Then connect to the PC board
inside the machine : the brown
one --- first joint; the blue one ---
second joint; the yellow one ---
third joint.
Cable wiring
1. Connect the power supply
wire through the white hole like
the picture shows.
2. Fix the other side on joints
inside the electric box.

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Water pump wiring
1. Connect the water pump wire
through the white hole marked
2. Fix the other side on joints
inside the electric box.
5. Electrical Wiring
5.1 SWIMMING POOL HEAT PUMP WIRING DIADRA
Hydro Pro 5/7/10

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5.2 SWIMMING POOL HEAT PUMP WIRING DIADRA
Hydro Pro 13/18
zThe dotted line part are only used in some models

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5.3 SWIMMING POOL HEAT PUMP WIRING DIADRA
Hydro Pro 22T/26T
zThe dotted line parts are only used in some models.
NOTE:
(1)Above electrical wiring diagram only for your reference, please subject machine posted the wiring
diagram.
(2)The swimming pool heat pump must be connected ground wire well, although the unit heat exchanger is
electrically isolated from the rest of the unit .Grounding the unit is still required to protect you against short
circuits inside the unit .Bonding is also required.
Disconnect: A disconnect means (circuit breaker, fused or un-fused switch) should be located within sight
of and readily accessible from the unit .This is common practice on commercial and residential heat pumps.
It prevents remotely-energizing unattended equipment and permits turning off power at the unit while the
unit is being serviced.

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5.4 Installation of the display deportee
Photo (1) Photo (2) Photo (3)
- Disassembling of and degrafage control board of the connector (photo1)
- Installation of the provided cable (photo 2)
- To pass the cable by the press pack (photo 3) and to connect the sons directly
6. Display Controller Operation
6.1 The buttons of LED wire controller
When the heat pump is running, the LED display shows the inlet water temperature.
When the heat pump is standby, the LED display shows the real time.
6.2 Start or stop the heat pump.
Press to start the heat pump unit, the LED display shows the desired water temperature for 5 seconds,
then shows the inlet water temperature.
Press to stop the heat pump unit.
6.3 Choose heating or cooling mode:
Press until “heat” or “Cool” light is on.

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6.4 Setting the real time
On standby or running mode, long press for 10 seconds, then press or to adjust
hour/minute.
Then press the again to store the new data.
When setting the time, and cannot work.
6.5 Water temperature setting:
On standby or running mode, press and to adjust the desired water temperature
Note : the heat pump can running only if the water circle/filtration system is running.
6.6 Automatic start/stop the heat pump
To set the time to start the unit
Press to set the time to start the unit, then press or to adjust the time (set the time for
start
5 minutes after the water pump).
Press again to store the new data.
To set the time to stop the unit
Press to set the time to stop running, then press or to adjust the time (set the time for
stop
5 minutes before the water pump).
Press again to store the new data.
6.7 Concell the automatic start/stop
To concell the automatic starter
Press , then press ,light off and the automatic start is off.
To concell the automatic starter
Press , then press ,light off and the automatic stop is off.
Note : If the water filtration system is stop before the heat pump, the unit will shut down (security
condition) and the code EE3 or ON advertise on the controller.
It is important to program the heat pump link the time program of the water filtration system.
For restart the heat pump, turn off and turn on the electrical power supply to restart the unit.

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7. Running data setting
7.1 How to check the parameters
On standby or running mode, long press for 10 seconds, then press or to check the
parameters (from 0 to H, see operation parameter table).
7.2 How to adjust the parameters (Can only adjust on standby mode)
1) Long press for 10 seconds, press again to select the data (from 0 to 10#, see
operation parameter table) you want to adjust.
2) Then press or to adjust the parameter, press again to store the new data.
3) Then press or select the other datas you want to adjust, repeat above operation.


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
Please kindly noted:
A) Press “MODE” to choose mode (Mode only be changed for “1” or “2” setting of parameter 6)
B) Mode can be changed while running
C) Auxiliary electrical heating is not applicable to these modes.
7.3 How to know the current status

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