I.C.E TIP THE SCALE Instruction Manual

1
OWNERS AND SERVICE MANUAL
INNOVATIVE CONCEPTS IN ENTERTAINMENT INC.
10123 MAIN STREET, CLARENCE, NY 14031
SERVICE: 1-716-759-0360
FAX: [phone]
E-MAIL: [email protected]
WEBSITE: www.icegame.com

2
INTRODUCTION…………………………….………....PAGE 3
• GAME FEATURES
• GAME PLAY
SET-UP / TESTING / MAINTENANCE…………..…..PAGE 4 & 5
• SAFETY PRECAUTIONS
• GAME SET-UP
• ASSEMBLY
• ADDING CANDY
• TESTING
• CLEANING
QUICK PROGRAMMING……………………..…..…...PAGE 6
PROGRAMMING……………………………………….PAGE 7 - 11
• INTRODUCTION
• PROGRAMMING MODES
• OPTION MODES
• ERROR CODES
QUICK TROUBLESHOOTING…………………...…..PAGE 12 & 13
GAME REPAIR…………………..…………….…...…..PAGE 14 - 17
• GLASS REPLACEMENT
• MECHANICAL REPAIR
• ELECTRICAL / ELECTRONIC REPAIR
PARTS LISTINGS……………………………...……....PAGE 18
SCHEMATICS…………………………………………..PAGE 19 - 22
WARRANTY INFORMATION………………...……....PAGE 23 &
24
TABLE OF CONTENTS
ICEDOC TS9001
REVISION 11-5-02

3
INTRODUCTION
GAME FEATURES
Thank you for your purchase of the new TIP THE
SCALE™ game from I.C.E.
TIP THE SCALE™ is a unique twist on the standard
Candy Crane game. Instead of just playing to win a
scoop of candy, TIP THE SCALE™ allows the
player to make multiple attempts at getting more
candy, but with the risk of losing it all if he or she
gets too greedy.
The game is based on our mini series of cranes that
incorporate the following:
Full metal Cabinet - The entire visible portion of the
cabinet is made of 16 to 13 gage steel that is pow-
ered epoxy coated for maximum durability. All other
cabinet materials are selected for their unique prop-
erties for each application.
Real glass windows - Unlike some of our competi-
tors that use plastic windows or thin glass, we use a
full 1/4" thick tempered glass for extra security,
safety, and reliability.
The game uses a redesigned crane assembly that
has been improved over earlier versions. The new
version includes 2 sealed magnetic switches for the
front back limits, and bronze slider bushings for in-
creased life and reliability. The gear motors have
been time tested for their reliability. A miniature mi-
cro track guide is used to conceal and bundle all of
the wiring that goes to the crane assembly. SUPER-
FLEX™ wiring is used for very long life of the crane
harnessing.
A new P.C. Board with advanced circuitry is used on
this machine. Built in short circuit protection on the
motor and solenoid drivers provides added protec-
tion to prevent Main P.C. Board failure.
The game utilizes a unique scale for game play that
uses reliable strain gages and is solid state. The
scale is calibrated through game programming and
is extremely reliable. The scale has very high resolu-
tion for accurate payouts.
The game also incorporates a scale needle that is
driven by a dependable servo motor . Jumbo
L.E.D.'s round out the look of the scale assembly.
GAME PLAY
The object of the game is to load as much candy
onto the scale as possible without overloading the
scale.
The game is begun by inserting money.
Move the crane into the desired position and press
the drop button. The claw then drops, picks up
candy and returns it to the scale. When the candy is
dropped on the scale, the needle on the scale dial
moves to show how much the candy weighs.
The player then has the option of taking the candy
on the scale or continuing to play. This is done by
pushing either the "Take Candy" or "Continue" but-
ton. The player may continue to try to win more
candy until either the game timer runs out of time or
until the scale is overloaded and the game is lost.
Any time the player presses the "Take Candy" but-
ton, the game pays out the candy and the game
ends.
If the game runs out of time and the scale was not
overloaded, the game will pay out any candy on the
scale at the time.
The game is fully programmable and features easy
set up for percentaging (See programming section of
manual).

4
SET-UP / TESTING / MAINTENANCE
SAFETY PRECAUTIONS
IMPORTANT: FAILURE TO FOLLOW THESE
DIRECTIONS CLOSELY COULD CAUSE SERIOUS
DAMAGE TO YOUR GAME.
WARNING: WHEN INSTALLING THIS GAME,
A 3 PRONG GROUNDED RECEPTACLE MUST BE
USED. FAILURE TO DO SO COULD RESULT IN
SERIOUS INJURY TO YOURSELF OR OTHERS.
FAILURE TO USE A GROUNDED RECEPTACLE
COULD ALSO CAUSE IMPROPER GAME OPERA-
TION, OR DAMAGE TO THE ELECTRONICS.
DO NOT DEFEAT OF REMOVE THE GROUNDING
PRONG ON THE POWER CORD FOR THE SAME
REASONS AS GIVEN ABOVE. USING AN
IMPROPERLY GROUNDED GAME COULD VOID
YOUR WARRANTY.
GAME SET-UP
BEFORE PLUGGING THE GAME IN, OR TURNING
IT ON, BE SURE THE GAME HAS BEEN SET TO
THE PROPER VOLTAGE. YOUR GAME SHOULD
COME PRE-SET FROM THE FACTORY
CORRECT VOLTAGE, HOWEVER IT IS A GOOD
IDEA TO CHECK THE A.C. WALL RECEPTACLE
VOLTAGE BEFORE PLUGGING THE GAME IN.
ASSEMBLY INSTRUCTIONS
1. Carefully unbox the game from its packaging.
2. Using the supplied keys, unlock the front
door of the cabinet.
3. Cut all tie wraps holding the wagon assembly
and crane in place.
4. Plug the game into a three prong grounded
receptacle. NOTE: The appliance must be
positioned such that the plug is accessible
during use.
5. The game is now ready for start up.
ADDING CANDY TO THE GAME
NOTE: IT IS VERY IMPORTANT TO USE ONLY
SMALL CANDY THAT WON'T GET CAUGHT IN THE
ASSEMBLY. Try to avoid candy that is very flat or long
like Pixy Sticks or candy like sucker sticks. These can
be used but can occasionally get caught between the
scale and the clear plastic candy bin. This will result in
inaccurate readings from the scale which can affect
the payout.
NOTE: WHEN ADDING CANDY TO THE GAME FOR
THE FIRST TIME, OR ANYTIME A DIFFERENT
TYPE OF CANDY OR MIX IS ADDED TO THE
GAME, IT IS NECESSARY TO RESET THE SCALE
IN PROGRAMMING OPTION #8. IF THIS IS NOT
DONE, THE GAME WILL NOT WORK
CORRECTLY.
Please see the programming section of the manual for
detailed instructions on how to set up option #8.
TESTING
After the initial setup, it is time to test your game for
proper operation.
1. Locate the game in its permanent location.
2. Be sure the game has been properly plugged
into a 3 prong grounded outlet, and that the
receptacle is in good working order.
3. If using an extension cord, be sure it is a 3
prong grounded type of at least 16Ga.
4. Verify that the game is set up for the proper
voltage, and turn the power to the game on.
5. The game will run through a test mode at every
startup. See test mode explanation in the pro-
gramming section for details.
6. Insert coins/bills into the machine at least ten
times into the coin mech/bill acceptor to assure
proper operation
7. Check the credit and prize counters for proper
operation.
8. Check game volume during busy time at loca-
tion to set it at the proper level.
BE SURE TO SET UP THE GAME FOR PROPER PAY-
OUT USING OPTION 9 IN THE PROGRAMMING SEC-
TION OF THE MANUAL.

5
SET-UP / TESTING / MAINTENANCE
MAINTENANCE
Regular cleaning of this game will keep it looking
new, and greatly enhance its appeal.
Clean the windows of your TIP THE SCALE™ with a
standard window cleaner such as Windex®
Clean the cabinet sides with a good cleaner such as
“Fantastic” or “409” and a soft rag. A mild soapy so-
lution can be used. You may use a furniture polish
when finished to protect the game and make it look
more attractive,
NOTE: DO NOT USE ALCOHOL, THINNERS OF
ANY KIND, OR PINBALL PLAY FIELD CLEANERS
ON ANY OF THE CABINET SURFACES ESPE-
CIALLY THE DECALS.
Since this game dispenses candy, it is important to
keep the game clean.
BE CAREFUL TO KEEP CLEANERS AWAY FROM
THE CANDY TO AVOID CONTAMINATION. I.C.E.
ASSUMES NO RESPONSIBILITY FOR IMPROPER
USE OF CLEANERS IN THE MAINTENANCE OF
THIS PRODUCT.
It is a good idea to cover the candy and spray
cleaner on the cleaning cloth only to avoid contami-
nation.
When doing a full cleaning and all candy is removed,
regular glass cleaner can safely be used inside the
game. Regular glass cleaner is water soluble and
will help to dissolve sticky candy.

6
QUICK PROGRAMMING
PRESS THE PROGRAMMING BUTTON LOCATED INSIDE THE GAME TO ENTER THE PROGRAMMING MODE.
MOVE THE JOYSTICK UP AND DOWN TO SCROLL THROUGH THE OPTIONS. THE GAME OPTION NUMBERS
ARE SHOWN ON THE PODIUM CONTROL PANEL.
MOVE THE JOYSTICK LEFT AND RIGHT TO RAISE OR LOWER THE VALUE OF THE PARTICULAR OPTION.
THE OPTION VALUES ARE DISPLAYED ON THE SCALE DISPLAY.
PRESS THE BUTTON ON THE JOYSTICK TO SAVE PROGRAMMING VALUES AND RETURN TO GAME PLAY
MODE.
OPTION # DESCRIPTION MIN / MAX / DEFAULT NOTE
0 COINS PER CREDIT, COIN 1 0 / 10 / 2 0 = FREE
1 HOW MANY COIN 1'S TO GIVE FOR COIN 2 0 / 10 / 1 0 = FREE
2 HOW MANY COIN 1'S TO GIVE FOR COIN 2 (DBV) 0 / 10 / 4
3 GAMES PER CREDIT 1 / 10 / 1
4 CONSECUTIVE CREDITS FOR FREE GAME 0 / 5 / 0
5 LENGTH OF GAME TIME 3 / 24 / 6 # X 10 SECONDS
6 ATTRACT MODE TYPE 0 / 3 / 3 0 OFF / 1 AUDIO / 2 MOTION / 3 BOTH
7 ATTRACT MODE INTERVAL 1 / 30 / 3 TIME IN MINUTES
8** AMOUNT OF CANDY TO LOSE SEE SPECIAL DIRECTIONS BELOW**
9 COIN OR CREDIT COUNTER 0 / 1 / 1 0=COIN / 1=CREDIT
10 FACTORY RESET 0 / 1 / 0 1= RESET
11 UP / DOWN MOTOR TEST
12 LEFT / RIGHT MOTOR TEST
13 FORWARDS / BACKWARDS MOTOR TEST
14 HOPPER TEST
15 POINTER TEST
** TO SET THE AMOUNT OF CANDY NEEDED TO LOSE…
1. ENTER OPTION 8, BE SURE SCALE IS EMPTY AND PRESS THE " CONTINUE PLAYING" BUTTON UNTIL THE
TWO CONTROL PANEL BUTTON LIGHTS FLASH.
2. ADD AS MUCH CANDY AS YOU WANT TO EQUAL THE MAXIMUM AMOUNT WINNABLE.
3. PRESS THE "TAKE CANDY" BUTTON. THE GIANT L.E.D.'S ON THE SCALE WILL FLASH AND THE CANDY
WILL BE RETURNED TO THE PLAYFIELD AUTOMATICALLY.

7
GAME PROGRAMMING
INTRODUCTION
The game is easily programmed by the operator. To
change programming, please follow the instructions
given below.
1. Open the door to the game and locate the
"Programming" button. Press the button to go into
programming mode.
2. Move the joystick up and down to scroll through
the OPTIONS. The game option numbers are shown
on the podium control panel.
3. Move the joystick left and right to raise or lower
the VALUE of the particular option. The option val-
ues are displayed on the scale display.
4. Press the button on the joystick to save program-
ming values and return to game play mode.
PROGRAMMING OPTIONS
OPTION #0
COINS PER CREDIT, COIN 1
This option determines How many coins are needed
to earn 1 "credit". A credit is needed to play a game.
The range for this option is 0-10. Setting a "0" puts
the game into FREE PLAY mode. The default value
for this option is "2" (2 coins per credit).
OPTION #1
HOW MANY COIN 1'S TO GIVE FOR
COIN 2 (OR DBV)
This option can be used for setting up a second
DIFFERENT value coin OR a Dollar Bill Validator
(DBV). Under most circumstances this input will be
wired to the DBV and the second coin mech will be
connected in parallel to coin 1. This is done so that it
is easier and faster for the vast majority of operators
to program the game.
This input works as follows: Since it is set up for
"How many coin 1's to give for coin 2" we can look at
it like this.
As an example, we will assume that coin 1 is set up
to accept quarters. We also know that the dollar bill
validator is set up for 1 pulse (or a dollar coin would
give you 1 pulse when the switch is activated). By
setting this option for "4", each time a pulse is sent,
it will convert this to the equivalent of 4 pulses from
coin #1 which is 25 cents. This value times 4 would
be the value of a dollar.
The range for this option is 0-10. Setting a "0" puts
the game into free play. The default value for this
option is "1"
OPTION #2
HOW MANY COIN 1'S TO GIVE FOR
COIN 2 (OR DBV)
This option is used as an additional input and func-
tions exactly as option #1. This option would be
used if you were using 2 different coins AND a DBV.
The range for this option is 0 -10. The default value
for this option is "4"
OPTION #3
GAMES PER CREDIT
This option is used for instances where the value of
the coin or DBV is greater than the value that you
wish to vend the game at. In this case for example if
were strictly running a Dollar Bill or Dollar coin you
could set the option to "2" and you would get 2 cred-
its each time a Dollar Bill or Coin was inserted.
The range for this option is 1-10. The default value is
"1" (1 game per credit).

8
GAME PROGRAMMING
OPTION #4
CONSECUTIVE CREDITS FOR FREE
GAME
This option is used to give CREDIT DISCOUNTING.
In other words, you can set the game up to give out
a free game for extra money inserted.
For example you can set up the game for 50 cents
per play / 3 for $1.00. This is accomplished as fol-
lows: Set the option for a value of 2. This means that
each time 2 credits are inserted WITHOUT ANY
GAME BEING PLAYED, a 3rd game will be given for
free.
The range for this option is 0-5. The default value for
this option is "0" (Off).
OPTION #5
LENGTH OF GAME TIME
This option determines how long the time of the
game is where the player may DIRECT the crane.
After this time is expired, the crane will drop on its
own wherever it is and complete the game. The
range for this option is 3-24.
These numbers are to be multiplied by 10 to give
you the amount of seconds in game time.
Example: Setting a "6" would give you a game time
of 60 seconds. The default value for this option is "6"
OPTION #6
ATTRACT MODE TYPE
This option determines what type of attract mode
you will be used.
Setting a "0" turns this option OFF.
Setting a "1" gives game sounds only.
Setting a "2" gives crane motion only.
Setting a "3" gives both sound AND motion
The default value for this option is "3"
OPTION #7
ATTRACT MODE INTERVAL
This option determines how many minutes pass BE-
TWEEN the display of the attract mode. The range
for this option is 1-30. The default value for this op-
tion is "3" (3 minutes)
OPTION #8
MAXIMUM CANDY BEFORE LOSING
NOTE: THIS OPTION WILL SHOW YOU HOW TO
SET UP AND PERCENTAGE YOUR GAME PROP-
ERLY.
This option will help you to figure your payout based
on game cost and cost of goods.
EXAMPLE: Let's assume you want to charge 50
cents per game and you have an AVERAGE candy
cost of 2 cents.
Let's also assume you want to payout an average of
33 percent.
First, 33 percent of 50 cents equals 16.5 cents.
Since the candy is worth 2 cents, you, would want to
pay out an average of about 8 average pieces of
candy per game.
Since the most accurate payout is based on average
candy weight, try to add a representative amount
and type of candy when following the step by step
directions below.
NOTE: SINCE THE SCALE USED IN THIS GAME
IS VERY SENSITIVE AND SINCE YOUR CANDY
MIX MIGHT CHANGE FROM BAG TO BAG, IT IS
RECOMMENDED THAT YOU RESET THIS
OPTION EACH TIME THE CANDY MIX CHANGES
SINCE THE SETTINGS YOU ARE USING ASSUME
A MAXIMUM PAYOUT EACH TIME, YOUR
ACTUAL PAYOUT WILL BE SLIGHTLY LOWER
SINCE SOME CUSTOMERS WILL LOSE.

9
GAME PROGRAMMING
TO SET THE MAXIMUM AMOUNT OF CANDY
POSSIBLE TO WIN…
1. Enter option 8, be sure scale is empty and press
the "CONTINUE PLAYING" button until the two
control panel button lights flash.
2. Add as much candy as you want to equal the
maximum amount winnable.
3. Press the "TAKE CANDY" button. the giant
L.E.D.'s on the scale will flash and the candy will be
returned to the playfield automatically
4. The game scale is now programmed properly.
You may go to another option or PRESS THE JOY-
STICK BUTTON TO EXIT THE PROGRAMMING
MODE AND RETURN TO NORMAL GAME PLAY.
OPTION #9
COIN OR CREDIT COUNTER
This option determines if the game counter will
register coins or credits.
Setting a "0" makes the counter register coins.
Setting a "1" makes the counter register credits.
The default value for this option is "1" (coins)
OPTION #10
FACTORY RESET
This option is used to reset ALL programmable
options to their factory values. Setting a "1" will reset
all values. The default value for this option is
"0" (No)
OPTION #11
UP / DOWN MOTOR TEST
Move the joystick left and right to move the
up / down motor in either direction.
OPTION #12
LEFT / RIGHT MOTOR TEST
Move the joystick left and right to move the
left / right motor in either direction.
OPTION #13
FORWARDS / BACKWARDS MOTOR
TEST
Move the joystick left and right to move the
forwards / backwards motor in either direction.
OPTION #14
HOPPER TEST
Move the joystick left and right to move the hopper
in either direction.
OPTION #15
POINTER TEST
Move the joystick left and right to move the pointer in
either direction.

10
ERROR CODES
These error codes are available to aid in diagnosing game problems. An error will be indicated by red dots
that show up on the seven segment displays on the control panel.
To find out what the errors are, HIT THE ACCOUNTING BUTTON when there are no credits in the game.
The game will then automatically display all of the errors on the control panel. To exit the error reporting
mode, hit the accounting button once again.
1. CPU MEMORY - If there is a problem with the memory on the Main board CPU, this error will be displayed.
Replace the Main P.C. Board.
2. NOT USED
3. UP ERROR - This error indicates a problem with the up sensor not closing. This could be due to the follow-
ing:
A) Bad up micro switch
B) Bad up switch wiring
C) Bad motor preventing the claw from hitting up switch
D) Bad motor wiring
E) Jammed or broken string
F) Bad motor driver board or Main P.C. Board
4. DOWN ERROR - This error indicates a problem with the down sensor not closing. This could be due to the
following:
A) Bad down micro switch
B) Bad down switch wiring
C) Slider and spring for pulley binding or broken.
D) Bad motor preventing the claw from hitting down switch
E) Bad motor wiring
F) Jammed or broken string
G) Bad motor driver board or Main P.C. Board
5. NOT USED
6. NOT USED
7. CENTER, LEFT AND RIGHT - This error indicates that the computer can not find the centering switch on
the game. This could be due to the following:
A) Bad centering sensor
B) Bad sensor wiring
C) Broken Drive ring
D) Bad Motor
E) Bad motor wiring
F) Loose pulley
G) Bad driver board or Main P.C. Board

11
ERROR CODES
8. FRONT / BACK ERROR - This error indicates that the game cannot find the front back sensor switch. This
could be due to the following:
A) Bad front / back sensor
B) Bad sensor wiring
C) Broken drive rings
D) Loose motor pulley
E) Bad motor
F) Bad motor wiring
G) Bad driver board or Main P.C. Board
9. NOT USED
10. COUNTER ERROR - This error indicates a problem with the coin counter. This could be due to the follow-
ing:
A) Counter disconnected or bad wiring
B) Counter bad
11. NOT USED
12. NOT USED
13. NOT USED
14. NOT USED
15. SCALE BOARD TO MAIN P.C. BOARD COMMUNICATIONS ERROR - This error indicates that the scale
board and Main P.C. Board are not communicating properly. This could be due to the following:
A) Bad Scale board
B) Bad Main P.C. Board
C) bad wiring between the two boards
16. NOT USED
NOTE: ERRORS WILL CLEAR AUTOMATICALLY UNDER THE FOLLOWING CONDITIONS:
A) Game is shut off and turned back on. The error will not report again until the failure scenario is
again tried.
B) Problem is fixed.

12
QUICK TROUBLESHOOTING
1. A self-test will be performed each time the game is powered up.
2. If the Wagon does not move smoothly through a full travel from left to right, check to see that the wheel spac-
ing is correct. If the spacing is correct then check the 2 cabinet rails for burrs that may cause the wheels to
bind. Also check for broken or loose drive belts.
3. If the Wagon does not move smoothly through a full travel from front to back, check to see that the rod bush-
ings are straight and not binding. Check for excessively loose drive belts or one of them broken.
4. If the front door is having trouble closing fully, check to see that the front door harness is routed properly. Also
be sure the prize door is fully shut. If it is partially open it will not allow the front door to open or close properly.
5. If the door will not lock properly or locks with difficulty, check to see if the lock rotates smoothly. Next check
that the lock rods are not binding on the lock cam or the lock rod guides. Next check that all friction points
have been lubricated with molly grease. Finally if need be, file the lock rod guides such that the door closes
and locks smoothly but be careful not to file out too much, for this may cause the door not to pull tightly to the
cabinet as it was intended to do.
6. If the decimals light up on the displays after a self-test, an error has been locked. To advance through the er-
ror codes press the drop button when in error detection mode.
7. If, at the beginning of the self-test mode, the claw does not drop, one or more of the following may apply. The
prize sensor is not working, or blocked. The string or string lever is mechanically binding. BE SURE THE
STRING IS ON THE ROLLERS. The up or down switch is sticking or misaligned from its actuator.
8. If claw stays closed it is likely that the diode has blown and the transistor controlling the claw has also blown.
Shut off the game immediately and have a new diode, in coil assembly, and transistor, on main board, in-
stalled. The claw might also be adjusted improperly with the claw scoops overlapping. Readjust so they just
touch.
9. If claw is jerky while being lowered, it is likely that the string has mechanically bound on the spool. To fix the
string binding enter programming mode and go to CLAW UP/DOWN MODE. By moving the joystick to the left
and right you are able to raise and lower the claw mechanism. Move the crane over the prize chute and lower
the claw mechanism all the way until it starts to wind up backwards. Reverse the motor direction to raise the
claw mechanism and properly rewind the string on the spool. Exit the programming mode and the string
should be free of mechanical binding.
10. If the claw stays open First check for bad fuses on the main board, next check that there are no wires dis-
lodged from the connectors in the harness between the wagon and the crane, the harness between the wagon
and the main board, the crane assembly and the wagon assembly. If the problem still exists and no fuses are
blown or wires dislodged it is likely that the transistor controlling the voltage to the claw has blown on the main
board. Replace main board and have the other main board repaired by electronics.
11. If the crane/wagon in the home position still tries to move left or back, check to see that the actuators are both
present. Check to see that the sensors are present. Next check to see that the sensors and the actuators are
both aligned. Then check to see that the sensor wires are not dislodged from the connectors. Finally replace
the sensor; it is likely to be bad.
12. Candy does not register on scale properly, First check to see that the scale has been set up properly as indi-
cated in option #8 of the programming directions. UNLESS THE SCALE IS SET UP BY THE CUSTOMER, IT
WILL NOT WORK PROPERLY. It is also possible that the scale unit is defective. Please contact our service
department if you have set up the programming and the game still does not work.
13. Scale needle does not move or moves improperly, First make sure scale is set up properly as in option #8.
Next be sure that the needle is spaced between 1/16" and 3/8" from the front of the scale. This is necessary for
the optical detectors to work properly. It is also possible that the optical detectors on the P.C. Board are defec-
tive.
14. Candy bin does not move or moves improperly, Check to see that the urethane drive belts are not broken.
Check to see that the motor is functioning properly. Check for proper function of the positioning optical sensors.
Check that there is power from the Main P.C. Board. Check to see that the driver board (under the scale) is
working properly.

13
QUICK TROUBLESHOOTING
PROBLEM
THE DECIMALS ON THE 4 DISPLAYS
ARE LIT UP
NO GAME POWER
GAME WILL NOT TAKE MONEY OR
GIVE CREDITS CORRECTLY
DISPLAYS DO NOT WORK
CRANE OR WAGON DOES NOT
MOVE
CRANE KEEPS TRYING TO MOVE IN
THE HOME POSITION
CLAW WILL NOT CLOSE
CLAW STAYS CLOSED
AUTO PERCENTAGING IS NOT
FUNCTIONING
CLAW GOES DOWN AND THEN UP
BUT DOES NOT CLOSE
CLAW COMES UP AND ABOUT 15
SEC PASSES BEFORE CRANE
MOVES TO THE HOME POSITION
CRANE OR WAGON WHEELS SLIP
PROBABLE CAUSE
THIS IS IN FACT NOT A PROBLEM BUT A WAY OF
LETTING THE OPERATOR KNOW THAT THERE WAS
A PROBLEM DURING THE TEST START UP MODE
ON-OFF SWITCH ON THE GAME IS TURNED OFF
BLOWN A.C. POWER FUSE
GAME NOT PLUGGED IN OF CORD DAMAGED
BAD TRANSFORMER
TRANSFORMER HARNESS NOT CONNECTED
BAD POWER MODULE
BAD COIN SWITCH
COIN DISCOUNTING OPTION IS SET WRONG
COINS PER CREDIT SETTING INCORRECT
BAD COIN MECHANISM
LOOSE OF DAMAGED HARNESSING
BAD MAIN P.C. BOARD
BAD 12 VOLT FUSE
BAD DISPLAY P.C. BOARD
BAD MAIN P.C. BOARD
LOOSE OR DAMAGED DISPLAY HARNESSING
BAD MOTOR
LOOSE OR DAMAGED HARNESSING
BAD SWITCH ON BUTTON OR JOYSTICK
BAD HARNESSING TO BUTTONS OR JOYSTICK
BLOWN FUSE TO MOTORS ON MAIN PCB
BROKEN DRIVE BELT
BAD LIMIT SWITCH (S)
LIMIT SWITCH NOT ALIGNED WITH ACTUATOR
BLOWN FUSE TO CLAW ON MAIN PCB
BAD COIL
LOOSE OR DAMAGED HARNESSING
CLAW HAS MECHANICALLY JAMMED
BAD DRIVE TRANSISTOR ON MAIN P.C.
CLAW HAS MECHANICALLY LOCKED
PROGRAMMING IS NOT CORRECTLY SET
BAD PRIZE SENSOR
LOOSE OF DAMAGED SENSOR HARNESS
DOWN SWITCH BAD
LOOSE OR DAMAGED HARNESS TO DOWN SWITCH
UP SWITCH BAD
LOOSE OR DAMAGED HARNESS TO UP SWITCH
MISSING OR DAMAGED O-RING DRIVE BELTS
LOOSE SET SCREWS IN WHEELS
LOOSE SET SCREWS IN DRIVE COUPLER
RAILS NEED TO BE SCUFFED
SOLUTION
OPEN THE FRONT DOOR AND THE ERROR
CODES ARE SHOWN ON THE DISPLAYS. TO
ADVANCE THROUGH THE ERROR CODES,
PRESS THE FIRE BUTTON
TURN POWER ON
REPLACE WITH PROPER FUSE
CHECK POWER CORD
CHECK PROPER VOLTAGES
CHECK HARNESS
REPLACE POWER MODULE
CHECK W/METER AND REPLACE
CHECK PROGRAMMABLE SETTING
CHECK PROGRAMMABLE SETTING
ADJUST OR REPLACE
CHECK W/METER – REPAIR
REPAIR OR REPLACE MAIN BOARD
REPLACE WITH PROPER FUSE
REPAIR OR REPLACE P.C. BOARD
REPAIR OR REPLACE P.C. BOARD
CHECK W/METER AND REPAIR
REPLACE MOTOR
CHECK W/METER - REPAIR
REPLACE SWITCH
CHECK W/METER – REPAIR
REPLACE WITH PROPER FUSE
REPLACE BROKEN BELT
REPLACE SWITCH (S)
ALIGN SWITCH AND ACTUATOR
REPLACE WITH PROPER FUSE
REPLACE COIL
CHECK W/METER AND REPAIR
FIND JAM AND REPAIR
REPLACE TRANSISTOR
FIND JAM AND REPAIR
SET OPTIONS “9” AND “16”
REPLACE PRIZE SENSOR
CHECK W/METER AND REPAIR
REPLACE DOWN SWITCH
CHECK W/METER AND REPLACE
REPLACE UP SWITCH
CHECK W/METER AND REPLACE
REPLACE O-RING BELTS
TIGHTEN SET SCREWS
TIGHTEN SET SCREWS
SCUFF TOP OF RAILS WITH SANDPAPER

14
GAME REPAIR
WARNING: ALWAYS REMOVE POWER TO THE
GAME BEFORE ATTEMPTING ANY SERVICE,
UNLESS NEEDED FOR SPECIFIC TESTING.
FAILURE TO OBSERVE THIS PRECAUTION
COULD RESULT IN SERIOUS INJURY TO YOUR-
SELF OR OTHERS.
TROUBLESHOOTING
PHILOSOPHY
To find problems with this game, always first check
what should be obvious. See that the game is
plugged in, and all of the fuses on the game are
good.
Next, check to see that all of the connectors are
firmly seated, and that none of the wires have pulled
out of them.
When trying to find out if specific components are
bad or not, try swapping them with components from
another player station to see if the problem moves
with the component, or stays where it was. This will
help you to know if you have a problem with a spe-
cific component, or maybe a problem with either the
wiring or the Main P.C. Board. Use extreme caution
when using probes or volt-meters if the game is
powered up. If checking continuity, it is important to
disconnect the harnessing at both ends, as attached
they may yield erroneous results.
If P.C. Boards are suspected as causing problems,
check to see that all I.C. chips are firmly seated on
the boards.
MAIN P.C. BOARD
REPLACEMENT
1. Remove all A.C. power from the game.
2. Unlock and open the front door.
3. Carefully remove all of the connectors from
the P.C. Board.
4. Remove the 4 long plastic hexagon nuts that
secure the board to the main board housing.
5. Gently pull the P.C. Board from the mounting
studs.
6. Reassemble in the reverse order using a
new main P.C. Board.
GLASS
REPLACEMENT
1. Remove all A.C power from the game.
2. Open the front door and unscrew the brack-
ets that retain the glass.
3. Carefully remove all broken glass from the
game. Vacuum up any remaining pieces.
4. Carefully install the new glass and replace
the mounting brackets.
REMOVAL OF CRANE
MECHANISM
1. Remove all A.C. power from the game.
2. Unlock and open the front door.
3. Slide the crane assembly to the front center
of the machine for access to the micro track.
4. Pull down on the micro track and pull away
from the Crane. This will unlock the micro
track from it's mounting bracket.
5. Disconnect the connector from the crane as-
sembly.
6. Carefully lift the entire crane assembly off the
rails approximately 2 inches, rotate clockwise
as far as possible, and drop past the crane
rail and remove the entire assembly out from
the game.
7. Reassemble in reverse order.

15
GAME REPAIR
CRANE MOTOR
REPLACEMENT
1. Remove all A.C. power from the game.
2. Unlock and open the front door.
3. Remove crane assembly. (See previous in-
structions)
4. Remove any drive o-rings and pulley wheels
from the bad motor.
5. De-solder the motor leads from the bad mo-
tor. NOTE: Be sure to note which wire goes
to which motor lead, for if they are reinstalled
backwards the motor will run in the opposite
of its intended direction.
6. Remove the 3 bolts securing the motor to the
housing.
7. Carefully remove the bad motor.
8. Reassemble in reverse order using new mo-
tor. NOTE: When motor is completely rein-
stalled, place one drop of thread lock on
each of the 4 bolts that secure the motor in
place to prevent the bolts from backing out.
FUSE REPLACEMENT
CAUTION FOR CONTINUED PROTECTION
AGAINST RISK OF FIRE, REPLACE ONLY WITH
THE SAME TYPE OF FUSE HAVING THE SAME
ELECTRICAL RATING.
AREA LOCATION AMP VOLT
MAIN BOARD F2 6 MDQ 250
F3 3 MDQ 250
F4 4 MDQ 250
F5 4 MDQ 250
POWER MOD -- 3 MDQ 250
BULB
REPLACEMENT
1. Remove all A.C. power from game.
2. Unlock and open front door.
3. Remove the clear plastic clip that holds the
bulb into the bulb holder.
STRING REPLACEMENT
1. Remove all A.C. power from the game.
2. Unlock and open the front door.
3. Remove crane assembly. (See previous in-
structions)
4. Pull the string out a bit and remove from the
spool. Remove the coil cap from the claw coil
and remove the other end of the string.
5. Take the replacement string and feed up
through the bottom hole in the crane assem-
bly.
6. NOTE: STRING PURCHASED FROM I.C.E.
WILL HAVE GLUE ON THE LAST 2 INCHES
TO MAKE IT EASIER TO FEED UP INTO
THE MECHANISM. IF YOU ARE USING
YOUR OWN STRING, WE WOULD SUG-
GEST YOU GLUE THE END AND LET IT
DRY SO THE END OF THE STRING IS
STIFF.
7. Using a tweezers or suitable tool, grasp the
string and route it through the small pulley
wheels as shown in the photograph.
8. Pull the sting up and through the hole in the
spool to secure. Tie a knot secure the knot
with a small amount of glue and cut off any
excess string.
9. feed the other end of the string through the
coil cap, knot and secure with a small
amount of glue. BE SURE THE STRING
CAN NOT PULL THROUGH THE HOLE
10. Reposition the coil cap on the coil and adjust
so the slider on the coil works properly.
Tighten the Allen screw.

16
GAME REPAIR
SCALE ASSEMBLY SERVICE
BIN MOTOR
1. The bin motor is used to push the candy into the
win chute, or return it to the playfield.
2. Check to be sure the problem lies with the bin mo-
tor assembly and not with the Main P.C. Board,
scale board, or wiring.
3. Remove enough candy from the game so the
scale assembly can be tipped forward.
4. Remove the drive belt from the motor pulley.
5. Remove the pulley from the motor.
6. Remove the motor by removing the 3 screws that
attach it to the housing. Unplug the connector to the
motor.
7. Re-assembly in reverse order.
SCALE BOARD ASSEMBLY
The scale board assembly is the "nerve center" for
the scale as well as the scale dial assembly. The
scale board is the interface for the strain gage
(scale), dial L.E.D.'s, dial servo motor, scale bin mo-
tor, and scale bin position sensors. If any of the
above items are not working, there is a good chance
that the scale board is defective.
Remove the board as follows:
1. Remove enough candy from the game so the
scale assembly can be tipped forward.
2. Remove the 2 Phillips head screws that hold the
scale board mounting bracket to the scale housing.
3. Unplug the scale board assembly and remove
from the game.
4. Install in reverse order.
4. Unsnap the bulb from the bulb holder. This
can be done by pushing on the release but-
ton while pulling on the bulb.
5. Replace in reverse order.
6. Be sure the bulb is snapped securely in
place..
7. Snap the clear plastic bulb retainer back into
place.
PRIZE FENCE
REPLACEMENT
1. Remove all A.C. power from the game.
2. Unlock and open the front door.
3. Carefully unbolt the 3 bolts and 2 screws
holding the prize fence to the play field.
4. Remove the old prize fence.
5. Assemble in reverse order.
PRIZE SENSOR
REPLACEMENT
1. Remove all A.C. power from the game.
2. Unlock and open the front door.
3. Remove the cover to the prize chute to ac-
cess the sensor
4. Remove the 2 plastic hex spacers securing
the sensor board to the bracket.
5. Carefully remove the sensor board from its
mounting studs.
6. Reassemble in reverse order using a new
prize sensor band.

17
GAME REPAIR
SCALE DIAL SERVICE
The scale dial incorporates on a P.C. Board, the
L.E.D. 7 segment displays, the Jumbo L.E.D.'s, the
needle positioning optical sensors, and the connec-
tor for the servo motor.
The scale dial also incorporates the needle and the
servo motor.
Remove the scale dial unit as follows:
1. Remove enough candy from the game so the
scale assembly can be tipped forward.
2. Remove the 2 plastic hex spacers that connect
the scale dial to the cabinet.
3. Pull on the top of the dial to release the Velcro
that holds the top of the dial.
4. CAREFULLY pull the unit forward and remove the
connectors.
5. The dial assembly can now be serviced.
6. Assemble in reverse order.

18
PARTS LISTING
MECHANICAL PARTS
CS1003-P500 SIDE WINDOW BRACKET
FP1004 LEG LEVELER MOUNTING BRACKET
CG1009 CASH BOX LID
CG1015 LOCK (BARREL)
HR1019 LEVELER FOOT, SHORT
CS1050 DRIVE PULLEY, MOTOR
CS1051 SCOOP STYLE CANDY CLAW
CS1067 SOLENOID SPRING
CS1075 SOLENOID PLUNGER
GG3004 PRIZE FENCE
TS3015 SCALE POINTER
CS3025 PRIZE SENSOR MIRROR
TS3026 REAR MIRROR SECTION
GG3027 DOOR GLASS
CS3028 SIDE GLASS
CS3031 O-RING RETAINER
CS3032 SPOOL
CS3040 DRIVE PULLEY, IDLER
CS4001 O-RING, LARGE
CS4003 O-RING, SMALL
CS4004 BRAIDED STRING
5006 CASH BOX
CG5014 T HANDLE LOCK
5101X MECH HOLDER ASSEMBLY
ELECTRONICS
TS1025X SCALE ASSEMBLY
8452 DOWN MICRO SWITCH
CS1050 DRIVE PULLEY
LC2002X TRANSFORMER ASSEMBLY
HR2005 LARGE WHITE BUTTON
FP2007 SPEAKER, 4" ROUND
CS2007X POWER MODULE ASSEMBLY
CS2008 MOTOR (GLOBE) - CRANE ASSEMBLY
TS2008 MOTOR (MERKELKORF)
CS2009X SOLENOID ASSEMBLY
TS2009 SERVO MOTOR
CG2012 HAMLIN REED SWITCH
CS2012X SENSOR ASSEMBLY
CG2014 JOYSTICK W/BUTTON
BW2017 PLASTIC CLIP
BW2018 PLASTIC BULB SUPPORT
CG2027 POWER CORD (COMPUTER STYLE)
BC2032X DISPLAY P.C.B. (REV. 3)
CS2034X MAIN P.C. BOARD ASSEMBLY
TS3035X MOTOR POSITION P.C. BOARD
TS2036X POINTER P.C. BOARD
CS2039X PRIZE SENSOR ASSEMBLY
CS2052AX MAIN / WAGON UPPER HARNESS
8312 FLUORESCENT BULB PL-L 40W/41/RS/IS
CS8449X BALLAST ASSEMBLY
DECALS & GRAPHICS
TS7001 PRIZE DOOR DECAL
TS7003 LOWER DOOR DECAL
TS7007 SCALE DECAL, LEFT SIDE
TS7008 SCALE DECAL, RIGHT SIDE
TS7009 CANDY SLIDE DECAL
TS7010 SCALE BODY DECAL
TS7012 GRAPHICS OVERLAY PANEL
TS7020 SCALE DIAL DECAL
TS7021 POINTER DECAL
TS2027 MARQUEE GRAPHICS PANEL
7028 SERIAL NUMBER DECAL
7032 FUSE REPLACEMENT WARNING DECAL
7033 POWER DISCONNECT WARNING DECAL
TS9001 SERVICE MANUAL

19

20