IBM Netfinity ServeRAID-3H User manual

IBM Netfinity
ServeRAID-3H and ServeRAID-3L
Ultra2 SCSI Adapters
Installation and User's Guide

IBM Netfinity
ServeRAID-3H and ServeRAID-3L
Ultra2 SCSI Adapters
Installation and User's Guide
IBM

Note
Before using this information and the product it supports, be sure to read
the general information under Appendix A, “Product Warranties and
Notices” on page 171.
First Edition (September 1998)
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 Copyright International Business Machines Corporation 1996, 1998. All rights
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Contents
About This Book ........................... vii
How This Book Is Organized ..................... vii
Notices Used in This Book ..................... viii
Chapter 1. Getting Started . . . . . . . . . . . . . . . . . . . . . 1
Option Package Contents ....................... 2
Installation Overview . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Understanding RAID Technology ................... 5
Interleave Depth and Stripe-Unit Size .............. 5
Supported RAID Levels ...................... 6
Chapter 2. Installing and Cabling the Adapter ........ 11
Adapter Features . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Connector Locations . . . . . . . . . . . . . . . . . . . . . . . 12
Battery Backup Cache Option .................. 14
Installing the ServeRAID Adapter ................. 15
Connecting External Devices .................... 18
Chapter 3. Using the Configuration Programs ........ 19
Using the ServeRAID Configuration Program ........... 20
Starting the Configuration Program ............... 22
Using the Configuration Mode .................. 24
Using the Information Mode ................... 30
Changing the ServeRAID Configuration Settings ....... 40
Using the Tool Bar ........................ 41
Using the Menu Bar ........................ 42
Using the ServeRAID Mini-Configuration Program ........ 51
Viewing the Controller Status .................. 52
Viewing the Configuration .................... 53
Using the Advanced Configuration Functions ......... 53
Chapter 4. Installing Device Drivers and Utility Programs . 57
IBM ServeRAID Configuration CD and Diskettes ........ 59
Administration and Monitoring Program .............. 60
Programs for Windows NT and Windows 95 ......... 61
Background-Server Components . . . . . . . . . . . . . . . . 62
Programs for OS/2 and NetWare ................ 62
 Copyright IBM Corp. 1996, 1998 iii

Programs for OpenServer and UnixWare ........... 63
Installing the ServeRAID WIN32-Based Program ........ 63
Installing ServeRAID Device Drivers ................ 65
Installing Device Drivers for Windows NT ........... 65
Installing Device Drivers for NetWare ............. 69
Installing Device Drivers for OS/2 ................ 74
Installing Device Drivers for OpenServer ............ 78
Installing Device Drivers for UnixWare ............. 82
Starting the Background-Server Components ......... 88
Using the Background-Server Components .......... 89
IPSSEND and IPSMON Programs ................. 92
Installing IPSSEND and IPSMON for OS/2, Windows NT, or
NetWare . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Installing IPSSEND and IPSMON for OpenServer ...... 95
Installing IPSSEND and IPSMON for UnixWare ....... 95
Installing IPSSEND for DOS ................... 96
Chapter 5. Starting and Using the Utility Programs ..... 97
Starting the Administration and Monitoring Program ....... 98
Using the Administration and Monitoring Program ........ 100
Using the Options Pull-Down Menu ............... 100
Using the Administration Functions ............... 105
Using the Monitoring Functions ................. 121
Starting the IPSSEND Program .................. 126
Using the IPSSEND Program .................... 127
Server Roll-Out Commands ................... 127
Error-Recovery Commands . . . . . . . . . . . . . . . . . . . 130
Problem-Isolation and Debug Commands ........... 133
RAID Configuration Commands ................. 137
Starting the IPSMON Program ................... 138
Using the IPSMON Program .................... 139
Chapter 6. Solving ServeRAID Problems ........... 141
ServeRAID Adapter and Controller Messages .......... 142
ServeRAID Startup Messages .................. 142
ServeRAID POST Messages .................. 150
ServeRAID ISPR, BCS, and ECS Codes ........... 151
Rebuilding a Defunct Drive ..................... 159
Guidelines for the Rebuild Operation .............. 159
General Information about the Rebuild Operation ...... 160
iv IBM ServeRAID-3H and ServeRAID-3L Adapters

Automatically Rebuilding the Defunct Drive .......... 160
Chapter 7. Getting Help, Service, and Information ..... 161
Before You Call for Service ..................... 162
Getting Customer Support and Service .............. 162
Using Electronic Support Services ............... 162
Using the World Wide Web ................... 163
Getting Information by Fax .................... 164
Getting Help Online ........................ 164
Getting Help by Telephone .................... 165
Getting Help Around the World ................. 167
Purchasing Additional Services ................... 167
900-Number Operating System and Hardware Support Line 167
Network and Server Support Line ................ 168
Ordering Support Line Services ................. 168
Warranty and Repair Services .................. 169
Ordering Publications . . . . . . . . . . . . . . . . . . . . . . . . 170
Appendix A. Product Warranties and Notices ........ 171
Warranty Statements . . . . . . . . . . . . . . . . . . . . . . . . . 171
IBM Statement of Limited Warranty for United States, Puerto
Rico, and Canada (Part 1 - General Terms) ......... 171
IBM Statement of Warranty Worldwide except Canada,
Puerto Rico, Turkey, United States (Part 1 - General Terms) 175
Part 2 - Worldwide Country-Unique Terms .......... 178
Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
Year 2000 Readiness and Instructions ............. 183
Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184
United Kingdom Telecommunications Safety Requirements . 185
European Community Directive Conformance Statement .. 186
Industry Canada Class A Emission Compliance Statement . 186
Australia and New Zealand Class A Statement ........ 186
Taiwanese Electromagnetic Interference (EMI) Statement . 187
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
Contents v

vi IBM ServeRAID-3H and ServeRAID-3L Adapters

About This Book
This book provides the information needed to install and configure an
IBM ServeRAID-3H Ultra2 SCSI Adapter or an IBM ServeRAID-3L
Ultra2 SCSI Adapter. You also can use the configuration and
reference information in this book to configure the IBM ServeRAID
controllers provided on some IBM Netfinity and PC Server system
boards.
How This Book Is Organized
Chapter 1, “Getting Started,” contains introductory information about
the IBM ServeRAID-3H and ServeRAID-3L adapters, a content listing
for the adapter option packages, an installation overview, and
general information about RAID technology.
Chapter 2, “Installing and Cabling the Adapter,” provides information
about the standard features of the ServeRAID-3H and ServeRAID-3L
adapters, and instructions for installing and cabling the adapters.
Chapter 3, “Using the Configuration Programs,” explains how to use
the IBM ServeRAID Configuration Program and the IBM ServeRAID
Mini-Configuration Program. You can refer to the information in this
chapter when configuring one or more devices attached to a
ServeRAID adapter or controller.
Chapter 4, “Installing Device Drivers and Utility Programs,” contains
the instructions needed to install the ServeRAID device drivers and
programs provided on the IBM ServeRAID Configuration CD and
diskettes that came with the ServeRAID adapters.
Chapter 5, “Starting and Using the Utility Programs,” contains
instructions for starting and using the ServeRAID Administration and
Monitoring, IPSSEND, and IPSMON programs. You can use these
operating-system specific programs to maintain and monitor your
ServeRAID subsystem.
 Copyright IBM Corp. 1996, 1998 vii

Chapter 6, “Solving ServeRAID Problems,” describes the ServeRAID
POST error codes and startup messages. This chapter also includes
some basic information about rebuilding a defunct drive.
Chapter 7, “Getting Help, Service, and Information,” provides
information about accessing the IBM Bulletin Boards, HelpCenter,
and World Wide Web sites to obtain future code and information
updates for the ServeRAID adapters and controllers.
Appendix A, “Product Warranties and Notices,” contains warranty
information, product notices, and trademarks.
Notices Used in This Book
This book contains notices to highlight information as follows:
Notes:
These notices provide important tips, guidance, or advice.
Attention:
These notices indicate possible damage to programs, devices, or
data. An attention notice is placed just before the instruction or
situation in which damage could occur.
viii IBM ServeRAID-3H and ServeRAID-3L Adapters