IBM 865951Y - Netfinity 5000 - 51Y Owner's manual

S10L-9837-04
IBM Netfinity Servers
IBM Netfinity 5000 - Type 8659
Models 12Y, 1SY, 22Y, 2SY, 31Y, 3RY, 41Y, 4RY,
51Y, 5RY, 61Y, 6RY, 71Y, 7RY, 81Y, 8RY
Hardware Maintenance Manual
January 2000
We Want Your Comments!
(Please see page 206)

S10L-9837-04
IBM Netfinity Servers
IBM Netfinity 5000 - Type 8659
Models 12Y, 1SY, 22Y, 2SY, 31Y, 3RY, 41Y, 4RY,
51Y, 5RY, 61Y, 6RY, 71Y, 7RY, 81Y, 8RY
Hardware Maintenance Manual
January 2000
We Want Your Comments!
(Please see page 206)
IBM

Note
Before using this information and the product it
supports, be sure to read the general information
under “Notices” in the manual.
Fifth Edition (January 2000)
The following paragraph does not apply to the United
Kingdom or any country where such provisions are
inconsistent with local law: INTERNATIONAL
BUSINESS MACHINES CORPORATION PROVIDES THIS
PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY
KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT
NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE. Some states do not allow disclaimer of
express or implied warranties in certain transactions,
therefore, this statement may not apply to you.
This publication could include technical inaccuracies or
typographical errors. Changes are periodically made to
the information herein; these changes will be incorporated
in new editions of the publication. IBM may make
improvements and/or changes in the product(s) and/or the
program(s) described in this publication at any time.
This publication was developed for products and services
offered in the United States of America. IBM may not offer
the products, services, or features discussed in this
document in other countries, and the information is subject
to change without notice. Consult your local IBM
representative for information on the products, services,
and features available in your area.
Requests for technical information about IBM products
should be made to your IBM reseller or IBM marketing
representative.
 Copyright International Business Machines
Corporation 1997, 2000. All rights reserved.
Note to U.S. Government users–Documentation related to
Restricted rights–Use, duplication, or disclosure is subject
to restrictions set forth in GSA ADP Schedule Contract
with IBM Corp.
ii Netfinity Server HMM

About this manual
This manual contains diagnostic information,
Symptom-to-FRU Indexes, service information, error
codes, error messages, and configuration information for
the Netfinity 5000 - Type 8659.
Important
This manual is intended for trained servicers who are
familiar with IBM PC Server products.
Important safety information
Be sure to read all caution and danger statements in this
book before performing any of the instructions.
Leia todas as instruções de cuidado e perigo antes de
executar qualquer operação.
Prenez connaissance de toutes les consignes de type
Attention et
Danger avant de procéder aux opérations décrites par les
instructions.
Lesen Sie alle Sicherheitshinweise, bevor Sie eine
Anweisung ausführen.
iii

Accertarsi di leggere tutti gli avvisi di attenzione e di
pericolo prima di effettuare qualsiasi operazione.
Lea atentamente todas las declaraciones de precaución y
peligro ante
de llevar a cabo cualquier operación.
Online support
Use the World Wide Web (WWW) or the IBM BBS to
download Diagnostic, BIOS Flash, and Device Driver files.
File download address is:
http://www.ibm.com/pc/files.html
The IBM BBS can be reached at [phone].
IBM online addresses:
The IBM Support Page is:
http://www.ibm.com/support/
The IBM Home Page is:
http://www.ibm.com/pc/
iv Netfinity Server HMM

Contents
About this manual ................. iii
Important safety information .......... iii
Online support . . . . . . . . . . . . . . . . . iv
Netfinity 5000 - Type 8659 ............ 1
General Checkout . . . . . . . . . . . . . . . . . 5
Diagnostic tools . . . . . . . . . . . . . . . . . . 8
Features . . . . . . . . . . . . . . . . . . . . . 14
Additional service information ........... 16
Locations . . . . . . . . . . . . . . . . . . . . . 55
Symptom-to-FRU index . . . . . . . . . . . . . 152
Undetermined problems . . . . . . . . . . . . . 165
Parts listing (Type 8659) ............ 167
Related service information .......... 175
Safety information . . . . . . . . . . . . . . . . 176
Send us your comments! ............ 206
Problem determination tips ........... 207
Phone numbers, U.S. and Canada ........ 208
Trademarks . . . . . . . . . . . . . . . . . . 210
 Copyright IBM Corp. 2000 v

vi Netfinity Server HMM

Netfinity 5000 - Type 8659
General Checkout . . . . . . . . . . . . . . . . . 5
Diagnostic tools . . . . . . . . . . . . . . . . . . 8
Diagnostic tools overview ........... 8
Diagnostic LEDs . . . . . . . . . . . . . . 8
Diagnostic test programs .......... 8
Power-on self-test (POST) ......... 9
POST beep codes ............. 10
Error messages . . . . . . . . . . . . . . 10
POST error messages and beep codes . . 10
Diagnostic error messages ........ 10
Software-generated error messages . . . 10
Option diskettes . . . . . . . . . . . . . . 10
Diagnostic test programs ............ 10
Navigating through the diagnostic tests . . . 11
Running Diagnostic test programs ...... 12
Viewing the test log ............. 13
Features . . . . . . . . . . . . . . . . . . . . . 14
Additional service information ........... 16
Checking the system for damage ........ 17
After dropping it .............. 17
After spilling liquid on it ........... 17
Configuration overview . . . . . . . . . . . . . 18
Configuration/Setup utility . . . . . . . . . . . 20
Configuration/Setup utility usage ........ 22
System summary . . . . . . . . . . . . . . 22
System information . . . . . . . . . . . . . 23
Product data . . . . . . . . . . . . . . 23
System card data ............ 23
PCI routing . . . . . . . . . . . . . . . . . 23
Devices and I/O ports ............ 23
Date and time ............... 24
System security . . . . . . . . . . . . . . 24
Using the power-on password menu . . . 26
Using the administrator password menu . 27
Defining a system owner's name ..... 28
Start options . . . . . . . . . . . . . . . . 29
Advanced setup . . . . . . . . . . . . . . 29
Core chipset control ........... 29
PCI bus control ............. 30
Cache control . . . . . . . . . . . . . . 30
Memory settings . . . . . . . . . . . . . 30
Advanced ISA settings .......... 30
Service Processor IRQ settings ..... 30
Plug and Play ............... 31
Error log . . . . . . . . . . . . . . . . . . 31
Configuring PCI features and options .... 31
Configuring the Ethernet controller ....... 32
Ethernet controller messages .......... 34
Novell NetWare or IntraNetWare Server ODI
driver messages . . . . . . . . . . . . . 34
NDIS 2.01 (OS/2) driver messages ..... 36
 Copyright IBM Corp. 2000 1

NDIS 4.0 (Windows NT) driver messages . . 38
UNIX messages . . . . . . . . . . . . . . 38
Failover for redundant Ethernet ......... 41
Configuring Failover on OS/2 ........ 41
Configuring Failover on Windows NT .... 42
Configuring Failover on IntraNetWare .... 42
Identifying problems using status LEDs ..... 44
Power supply LEDs ............. 44
LED diagnostics . . . . . . . . . . . . . . 45
Recovering BIOS . . . . . . . . . . . . . . . 48
Resolving configuration conflicts ........ 49
Resolving memory-address conflicts ..... 49
Changing the software configuration setup . . 49
Changing the hardware configuration setup . 49
Resolving resource conflicts .......... 50
Resolving hardware configuration conflicts . . 50
Resolving software configuration conflicts . . 51
Using the SCSISelect utility program ...... 52
Starting the SCSISelect utility program .... 52
SCSISelect utility program choices ...... 52
Configure/View host adapter settings . . . 52
SCSI disk utilities ............ 53
Performing a low-level disk format .... 54
When to use the format disk program . . . 54
Starting the low-level format ....... 54
Verifying the disk media ......... 54
Locations . . . . . . . . . . . . . . . . . . . . . 55
Adapters . . . . . . . . . . . . . . . . . . . 56
Adapter considerations . . . . . . . . . . . 56
Installing or removing adapters ....... 57
Battery . . . . . . . . . . . . . . . . . . . . 61
Bays . . . . . . . . . . . . . . . . . . . . . 64
Types of cables .............. 65
SCSI devices . . . . . . . . . . . . . . . . 66
SCSI IDs . . . . . . . . . . . . . . . . 66
Termination requirements . . . . . . . . 67
Preinstallation steps (all bays) ........ 67
Installing or removing drives in bays A and B
(removable media) . . . . . . . . . . . . 69
Installing or removing a drive in bay C (diskette
drive) . . . . . . . . . . . . . . . . . . . 70
Installing or removing drives in bays 1 through 5
(hard disk drives) ............. 72
Changing jumper positions ........... 75
Two-pin jumper blocks ........... 75
Completing the installation ........... 77
Completing the tower model installation ..... 77
Completing the rack model installation .... 80
Controls . . . . . . . . . . . . . . . . . . . . 82
Front panel indicators ............ 85
DASD fan assembly removal .......... 90
Ethernet connector . . . . . . . . . . . . . . . 91
Expansion bays . . . . . . . . . . . . . . . . 92
External options . . . . . . . . . . . . . . . . 94
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