Ibm Aptiva series Owner's manual

Hardware Maintenance Service

for Service Level A

Machine Type 2136 and

IBM Monitors Type 2119 and 2120

2119/2120 2136

First Edition (May 1997)

The following paragraph does not apply to any state or country where such

provisions are inconsistent with local law: INTERNATIONAL BUSINESS

MACHINES CORPORATION PROVIDES THIS PUBLICATION "AS IS" WITHOUT

WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING,

BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY

OR FITNESS FOR A PARTICULAR PURPOSE. References to IBM products,

programs, or services do not imply that IBM intends to make them available

outside the United States. This publication could include technical inaccuracies or

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Note to U.S. Government Users – Documentation related to restricted rights –

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Schedule Contract with IBM Corp.

Copyright IBM Corp. 1997 I

Contents

Notices.............................................................................................................V

Voltage Supply Switch Settings..................................................................V

Safety Information......................................................................................VI

Safety Notices (Multi-Lingual Translations) ..............................................VII

Laser Compliance Statement.....................................................................XI

Federal Communications Commission (FCC) Notice...............................XII

Federal Communications Commission (FCC) Statement.........................XII

Canadian Department of Communications Compliance Statement.........XIII

Canadian Department of Communications Certification Label................XIII

Trademarks ...................................................................................................XIV

Preface...........................................................................................................XV

General Information .................................................................................... 1-1

Chapter Description.......................................................................................1-2

Diagnostic Information.............................................................................1-2

Using the Check Procedures...................................................................1-2

Diagnostic Aids........................................................................................1-3

Repair Information ...................................................................................1-3

Parts/Test Point Locations.......................................................................1-4

Safety Inspection Guide...........................................................................1-4

Parts Catalog...........................................................................................1-4

Part Number Index...................................................................................1-4

Product Description.......................................................................................1-5

Hardware Interfaces......................................................................................1-9

Memory Map..........................................................................................1-10

System Input/Output Addresses............................................................1-11

System Interrupts...................................................................................1-12

DMA Channel Assignments...................................................................1-13

Serial Port Addresses............................................................................1-13

Refresh Rates and Monitor Frequencies...............................................1-14

CMOS Reset ...............................................................................................1-14

Power-On Password....................................................................................1-15

Flash (BIOS) Update Procedure..................................................................1-16

Changing the BIOS (Flash ROM) Model Number and Serial Number ........1-17

BIOS Setup Utility........................................................................................1-18

Starting the Setup Utility ........................................................................1-18

Viewing System Information ..................................................................1-20

Changing Disk Drive Configuration........................................................1-21

Enhanced IDE Features.........................................................................1-22

Setting Power Saving Timers.................................................................1-24

Changing Plug and Play Configuration..................................................1-25

Configuring Startup Options...................................................................1-26

Setting the Date and Time.....................................................................1-26

Configuring Advanced Options..............................................................1-27

System Memory...........................................................................................1-31

Specifications ..............................................................................................1-31

Operating Requirements .............................................................................1-33

Special Tools...............................................................................................1-33

Check Procedures....................................................................................... 2-1

Check Procedures Start ................................................................................2-2

Index of Symptoms, Messages, Error Codes, or Beeps................................2-7

Factory-Installed Drive Devices...................................................................2-24

CD-ROM Drive ............................................................................................2-26

Memory........................................................................................................2-28

Keyboard .....................................................................................................2-29

Mouse..........................................................................................................2-30

Power Supply...............................................................................................2-32

Device Presence by Diagnostics Program Test..........................................2-35

Diagnostics for Factory-Installed Riser Card, or Audio-I/O Card Not Supported

by Diagnostics Program ..............................................................................2-37

Diagnostics for Factory-Installed Fax/Modem Card ....................................2-42

Monitor.........................................................................................................2-43

Undetermined Problem................................................................................2-45

Diagnostic Aids ...........................................................................................3-1

Introduction....................................................................................................3-2

Power-On Self Test.......................................................................................3-2

Diagnostic Diskette........................................................................................3-3

Diagnostic Program Features........................................................................3-3

Using the Diagnostic Diskette........................................................................3-4

Creating a Boot Diskette with Drivers............................................................3-6

To Load the Diagnostics Diskette..................................................................3-7

Repairing Information.................................................................................4-1

Removals and Replacements........................................................................4-2

Removal Sequence..................................................................................4-3

Identifying The Parts of The System Unit ................................................4-4

Cover .......................................................................................................4-6

Bays 1, 2, 3 (5.25-In. Internal /External Bays).........................................4-7

Bay 4 (3.5-In. FDD Bay).........................................................................4-10

Bay 5 (3.5-In. Internal Bay)....................................................................4-14

Bay 6 (3.5-In. Internal Bay)....................................................................4-15

Power Supply.........................................................................................4-17

Adapter Cards........................................................................................4-18

Riser Card..............................................................................................4-22

Memory(SIMM)......................................................................................4-24

Processor Removal................................................................................4-26

RTC Lithium Battery...............................................................................4-28

Indicator LED and Cable........................................................................4-29

Notices III

System Board ........................................................................................4-31

Handling ESD-Sensitive Parts...............................................................4-33

Software Recovery Procedure.....................................................................4-34

Parts/Test Point Loceions ..........................................................................5-1

System Board Layout....................................................................................5-2

System Board Jumper Settings ...............................................................5-3

CPU Type Jumper Settings .....................................................................5-4

System Board Connect or Functions.......................................................5-5

Power Supply Cable Connector Specifications.............................................5-7

Audio-I/O Card Layout...................................................................................5-9

Audio-I/O Card Connector Functions.......................................................5-9

Factory-Installed Fax/Modem Card Layout .................................................5-10

Factory-Installed Fax/Modem Card Connector Functions .....................5-10

Hard Disk Drive ...........................................................................................5-11

3.5" Hard Disk Drive Jumper Settings ...................................................5-11

5.25" Hard Disk Drive Jumper Settings .................................................5-12

CD-ROM Drive ............................................................................................5-13

CD-ROM Drive Connector Features......................................................5-13

CD-ROM Drive Jumper Settings............................................................5-13

CD-ROM Emergency-exit Option <1> ...................................................5-14

CD-ROM Emergency-exit Option <2> ...................................................5-14

SIMM Configurations...................................................................................5-16

System Board Connector Pin Signals .........................................................5-17

Monitor Port Signals...............................................................................5-17

Parallel Port Signals...............................................................................5-17

Serial Port Signals .................................................................................5-18

Mouse Port Signals................................................................................5-18

Keyboard Port Signals...........................................................................5-18

Diskette Cable Connector Signals.........................................................5-19

Hard Disk Cable Connector Signals ......................................................5-20

Safety Inspecion Guide...............................................................................6-1

General Guidelines........................................................................................6-2

Parts Catalog ...............................................................................................7-1

Assembly 1: System Unit - Exterior...............................................................7-2

Assembly 2: System Unit - Interior................................................................7-3

Assembly 3: Diskette, CD-ROM Drive...........................................................7-5

Assembly 4: Hard Disk Drives, Audio-I/O Board and Fax / Modem Card .....7-7

Assembly 5: Monitor and Power Cord.........................................................7-11

Assembly 6: Keyboard and Mouse..............................................................7-12

Assembly 7: Software..................................................................................7-13

Appendix A. Part Number Index

Appendix B. Oneline Support Information

Appendix C. Model/Monitor Configurations and FRU Part Numbers

Notices V

Notices

References in this publication to IBM products, programs, or services do not

imply that IBM intends to make these available in all countries in which IBM

operates. Any reference to an IBM product, program, or service is not

intended to state or imply that only IBM’s product, program, or service may be

used. Any functionally equivalent product, program, or service that does not

infringe any of IBM’s intellectual property rights, or other legally protectable

rights, may be used instead of the IBM product, program, or service.

References in this publication to IBM products, programs, or services are

purely hardware-related and do not cover circumstances of software

problems. Evaluation and verification of operation in conjunction with other

products, program, or services, except those expressly designated by IBM are

the user’s responsibility.

IBM may have patents or pending patent applications covering subject matter

in this document. The featuring of these patents, pending or otherwise, in this

document does not give you any license to these patents. You can send

license inquires, in writing, to the IBM director of Commercial Relations, IBM

Corporation, Purchase, NY10577.

Voltage Supply Switch Settings

Your IBM Aptiva Personal Computer

might

have voltage switches, which must

be set correctly for your voltage supply. If your monitor or system unit has a

voltage switch, complete these steps to make sure each switch is set

correctly:

1. Determine the correct voltage switch setting for your area:

Voltage Supply Range Voltage Switch Setting

100-127 V 115 V or 115

200-240 V 230 V or 230

2. Locate the voltage switch on the back of your monitor or system unit. If the

setting shown on the switch is:

• Correct: start setting up your IBM Aptiva computer.

• Incorrect: change the voltage switch setting.

Safety Information

The construction of the IBM Aptiva Personal Computer provides extra

protection against the risk of electrical shock. This computer has a power cord

with a three-prong plug that is required to ground metal parts. It is the

responsibility of the person installing the computer to connect it to a properly

grounded electrical outlet. Seek professional assistance before using an

adapter or extension cord; these devices could interrupt the grounding circuit.

If the computer is connected to an electrical outlet that is incorrectly connected

to the building wiring, serious electrical shock could result.

For continued protection against the risk of electrical shock:

• Connect your computer only to an electrical outlet of the correct voltage. If

you are unsure about the voltage of the electrical outlet you are using,

contact your local power company.

• If your computer has cables other than the power cords, you must connect

them before plugging the power cord into an electrical outlet. Before

removing these cables, you must first unplug the power cords from the

outlet.

• If your computer has a telephone connection, do not touch the telephone

cords when there is lightning in the area.

• Do not use or store the computer in an area where it can become wet.

• Make sure all replacement parts have characteristics identical or

equivalent to the original parts. Other parts may not have the same safety

features.

• Personal injury or electrical shock may result if you undertake actions

other than those specifically described in this book. This is particularly true

if you try to service or repair the power supply, monitor, or built-in modem.

Always refer service or repairs to qualified service personnel.

Notices VII

Safety Notices (Multi-Lingual Translations)

The safety notices in this section are provided in the following languages:

• English

• Brazilian/Portuguese

• Chinese

• French

• German

• Hungarian

• Italian

• Russian

• Slovakian

• Spanish

VIII

Safety Notice 1

Before removing any FRU, power-off the computer, unplug all power cords

from electrical outlets, then disconnect any interconnecting cables.

Antes de remover qualquer unidade substituível no local (Field Replaceable

Unit - FRU), desligue o computador, retire todos os cabos de alimenta

ão das

respectivas tomadas eléctricas, remremova a pilha (se instalada) e, em

seguida, desconecte todos os cabos de interligação.

Avant de retirer une unité rempla

able en clientèle, mettez le système hors

tension, débranchez tous les cordons d'alimentation des socles de prise de

courant, retirez la batterie et déconnectez tous les cordons d'interface.

Die Stromzufuhr muß abgeschaltet, alle Stromkabel aus der Steckdose

gezogen, der Akku entfernt und alle Verbindungskabel abgenommen sein,

bevor eine FRU entfernt wird.

Prima di rimuovere qualsiasi FRU, spegnere il sistema, scollegare dalle prese

elettriche tutti i cavi di alimentazione, rimuovere la batteria e poi scollegare i

cavi di interconnessione.

Antes de quitar una FRU, apague el sistema, desenchufe todos los cables de

las tomas de corriente eléctrica, quite la batería y, a continuación, desconecte

cualquier cable de conexión entre dispositivos.

Notices IX

Safety Notice 2

The lithium battery can cause a fire, explosion, or severe burn. Do not

recharge it, remove its polarized connector, disassemble it, heat it above

100±C (212±F), incinerate it, or expose its cell contents to water. Dispose of

the battery as required by local ordinances or regulations. Use only the

battery in the appropriate parts listing. Use of an incorrect battery can result in

ignition or explosion of the battery.

A pilha de lítio representa risco de incêndio, explosão ou queimaduras graves.

Não recarregue, desmonte ou exponha a pilha a temperaturas superiores a

100±C (212±F), não a incinere ou ponha o conteúdo da respectiva célula em

contacto com a água nem remova o respectivo conector polarizado. Destrua a

pilha de acordo com as normas ou regulamenta

ões locais. Utilize apenas a

pilha com o "part-number" indicado nas listas apropriadas. A utiliza

ão de

uma pilha incorrecta pode resultar na igniçãou explosão da mesma.

Elle présente des risques d'incendie, d'explosion ou de brûlures graves. Ne la

rechargez pas, ne retirez pas son connecteur polarisé et ne la démontez pas.

Ne l'exposez pas à une temperature supérieure à 100±C, ne la faites pas

brûler et n'en exposez pas le contenu à l'eau. Mettez la pile au rebut

conformément à la réglementation en vigueur. Une pile inappropriée risque

de prendre feu ou d'exploser.

Die Systembatterie ist eine Lithiumbatterie. Sie kann sich entzünden,

explodieren oder schwere Verbrennungen hervorrufen. Batterien dieses Typs

dürfen nicht aufgeladen, zerlegt, über 100 C erhitzt oder verbrannt werden.

Auch darf ihr Inhalt nicht mit Wasser in Verbindung gebracht oder der zur

richtigen Polung angebrachte Verbindungsstecker entfernt werden. Bei der

Entsorgung die örtlichen Bestimmungen für Sondermüll beachten. Beim

Ersetzen der Batterie nur Batterien des Typs verwenden, der in der

Ersatzteilliste aufgeführt ist. Der Einsatz falscher Batterien kann zu

Entzündung oder Explosion führen.

Safety Notice 2 (conitued)

La batteria di supporto e una batteria al litio e puo incendiarsi, esplodere o

procurare gravi ustioni. Evitare di ricaricarla, smontarne il connettore

polarizzato, smontarla, riscaldarla ad una temperatura superiore ai 100 gradi

centigradi, incendiarla o gettarla in acqua. Smaltirla secondo la normativa in

vigore (DPR 915/82, successive disposizioni e disposizioni locali). L'impiego

di una batteria non adatta potrebbe determinare l'incendio o l'esplosione della

batteria stessa.

La bateria de repuesto es una bateria de litio y puede provocar incendios,

explosiones o quemaduras graves. No la recargue, ni quite el conector

polarizado, ni la desmonte, ni caliente por encima de los 100±C (212±F), ni la

incinere ni exponga el contenido de sus celdas al agua. Deséchela tal como

dispone la normativa local.

Notices XI

Laser Compliance Statement

The CD-ROM drive in the computer is a laser product. The CD-ROM drive's

classification label (sample shown below) is located on the drive.

CLASS 1 LASER PRODUCT

APPAREIL A LASER CLASSE 1

LASER KLASSE 1

LUOKAN 1 LASERLAITE

PRODUIT LASER

CATEGORIE 1

The CD-ROM drive is certified in the U.S. to conform to the requirements of

the Department of Health and Human Services 21 Code of Federal

Regulations (DHHS 21 CFR) Subchapter J for Class 1 laser products.

In other countries, the drive is certified to conform to the requirements of

EN60825.

Class 1 laser products are not considered to be hazardous. The CD-ROM

drive has an internal Class 1, 0.5-milliwatt, aluminum gallium-arsenide laser

that operates at a wavelength of 760 to 810 manometers.

The design of the laser system and the CD-ROM drive ensures that there is

no exposure to laser radiation above a Class 1 level during normal operation,

user maintenance, or servicing conditions.

XII

Federal Communications Commission (FCC) Notice

The following statement applies to this IBM product. The statement for other

IBM products intended for use with this product will appear in their

accompanying manuals.

Federal Communications Commission (FCC)

Statement

Note: This equipment has been tested and found to comply with the limits

for a Class B digital device, pursuant to Part 15 of the FCC Rules.

These limits are designed to provide reasonable protection against

harmful interference in a residential installation. This equipment

generates, uses, and can radiate radio frequency energy and, if not

installed and used in accordance with the instructions, may cause

harmful interference to radio communications. However, there is no

guarantee that interference will not occur in a particular installation. If

this equipment does cause harmful interference to radio or television

reception, which can be determined by turning the equipment off and

on, the user is encouraged to try to correct the interference by one or

more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from

that to which the receiver is connected.

• Consult an IBM authorized dealer or service representative for

help.

Properly shielded and grounded cables and connectors must be used in order

to meet FCC emission limits. Proper cables and connectors are available from

IBM authorized dealers. IBM is not responsible for any radio or television

interference caused by using other than recommended cables and connectors

or by unauthorized changes or modifications to this equipment. Unauthorized

changes or modifications could void the user's authority to operate the

equipment.

This device complies with Part 15 of the FCC Rules. Operation is subject to

the following two conditions: (1) this device may not cause harmful

interference, and (2) this device must accept any interference received,

including interference that may cause undesired operation.

Notices XIII

Canadian Department of Communications Compliance

Statement

This equipment does not exceed Class B limits per radio noise emissions for

digital apparatus, set out in the Radio Interference Regulation of the Canadian

Department of Communications.

Canadian Department of Communications

Certification Label

Notice: The Canadian Department of Communications label identifies

certified equipment. This certification means that the equipment

meets certain telecommunications network protective, operational

and safety requirements. The Department does not guarantee the

equipment will operate to the user's satisfaction. Before installing this

equipment, users should ensure that it is permissible to be connected

to the facilities of the local telecommunications company. The

equipment must also be installed using an acceptable method of

connection. In some cases, the company's inside wiring associated

with a single line individual service may be extended by means of a

certified connector assembly (telephone extension cord). The

customer should be aware that compliance with the above conditions

may not prevent degradation of service in some situations. Repairs to

certified equipment should be made by an authorized Canadian

maintenance facility designated by the supplier. Any repairs or

alterations made by the user to this equipment, or equipment

malfunctions, may give the telecommunications company cause to

request the user to disconnect the equipment.

Users should ensure for their own protection that the electrical ground

connections of the power utility, telephone lines and internal water pipe

system, if present, are connected together. This precaution may be

particularly important in rural areas.

Attention: Users should not attempt to make such connections themselves,

but should contact the appropriate electric inspection authority, or

electrician, as appropriate.

XIV

Trademarks

The following terms are trademarks or service marks of IBM Corporation in the

United States and other countries.

Aptiva

HelpCenter

IBM

Operating System/2

OS/2

Personal System/2

PS/1

PS/2

The following terms are trademarks or service marks of other companies as

follows:

America Online America Online, Inc.

APM Astek International Ltd.

Aria Prometheus Products, Inc.

ATI ATI Technologies, Inc.

CompuServe CompuServe Incorporated

Intel Intel Corporation

Microsoft Microsoft Corporation

MS Microsoft Corporation

OverDrive Intel Corporation

Pentium Intel Corporation

PC Doctor Watergate

Sound Blaster Creative Labs, Inc.

Triplett Triplett Corporation

UNIX is a registered trademark in the United States and other countries

licensed exclusively through X/Open Company Limited.

Microsoft and Windows are trademarks or registered trademarks of Microsoft

Corporation.

Other company, product, and service names, which may be denoted by a

double asterisk (**), may be trademarks or service marks of others.

Notices XV

Preface

This manual is intended to be used as a stand-alone document to service

Aptiva machine type 2136 product. It is divided into the following chapters:

“General Information” contains a brief description of this manual.

“Check Procedures” provides step-by-step instructions that aid in locating

the falling Field Replaceable Unit (FRU).

“Diagnostic Aids” explains the diagnostics for removing FRUs.

“Parts/Test Point Locations” contains illustrations and descriptions of the

locations of the major parts, jumpers, and connectors .

“Safety Inspection Guide” contains information about inspecting a machine

for safety problems before putting the machine under a Maintenance

Agreement.

“Parts Catalog” contains descriptions, illustrations, and part numbers for

individual FRUs.

Appendix A, “Part Number Index” contains part numbers listed in numerical

order.

Appendix B, “Online Support Information” contains online support

information.

Appendix C, “Model/Monitor Configurations and FRU Part Numbers”

contains models and FRUs listed by part number for all countries.

XVI

General Information