IBM Aptiva 2162 Series Owner's manual

Hardware Maintenance Service
for Service Level A
Machine Type 2162
and IBM Monitors
2162

Hardware Maintenance Service
for Service Level A
Machine Type 2162
and IBM Monitors
2162

First Edition (February 1997)
The following paragraph does not apply to the United Kingdom or any country
where such provisions are inconsistent with local law: INTERNATIONAL
BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION “AS IS”
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 Copyright International Business Machines Corporation 1997. All rights
reserved.
Note to U.S. Government Users — Documentation related to restricted rights — Use,
duplication or disclosure is subject to restrictions set forth in GSA ADP Schedule
Contract with IBM Corp.

Contents
Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Voltage Supply Switch Settings .................... vii
Positionnement du sélecteur de tension ............... viii
Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Safety Notices (Multi-Lingual Translations) .............. x
Laser Compliance Statement ....................... xiv
Federal Communications Commission (FCC) Notice ........ xvii
Canadian Department of Communications Compliance Statement . xviii
Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxi
Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxiii
General Information . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Chapter Description . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Diagnostic Information . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Diagnostic Aids . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
Repair Information . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
Parts/Test Point Locations ..................... 1-4
Safety Inspection Guide ....................... 1-4
Parts Catalog . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
Part Number Index ......................... 1-5
Appendix: Model Configurations and FRU Part Numbers ..... 1-5
Product Description . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
Hardware Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10
Refresh Rates and Monitor Frequencies .............. 1-11
Power-On Password, CMOS Reset .................. 1-12
Flash (BIOS) Update Procedure .................... 1-13
Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-14
Using the Setup Utility ........................ 1-14
Making Changes with the Setup Utility ............... 1-16
Using Rapid Resume Manager ..................... 1-22
Rapid Resume Manager Features ................. 1-22
Rapid Resume Connectors ..................... 1-23
POST Error History ........................... 1-24
System Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-25
DIMM Identification . . . . . . . . . . . . . . . . . . . . . . . . . 1-25
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-26
Operating Requirements . . . . . . . . . . . . . . . . . . . . . . . . 1-27
Special Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-28
Check Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
 Copyright IBM Corp. 1997 iii

Start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Index of Symptoms, Messages, Error Codes, or Beeps ........ 2-9
Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-37
Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-40
Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-42
Mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-44
Diagnostics and Utilities Device Presence Test ............ 2-45
Media Console Drive Devices ..................... 2-48
Factory-Installed Drive Devices .................... 2-49
Diagnostics for Factory-Installed Drive Devices ............ 2-52
Diagnostics for Factory-Installed Riser Card, and Sound Card .... 2-55
Factory-Installed Modem Adapter ................... 2-61
Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-65
Undetermined Problem . . . . . . . . . . . . . . . . . . . . . . . . . 2-69
Diagnostic Aids . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
Power-On Self Test ........................... 3-2
Diagnostics and Utilities CD ...................... 3-3
Creating a Diagnostics Bootable Diskette ............... 3-4
Diagnostic Test Programs ....................... 3-6
Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
Return Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
Using the Advanced Diagnostic Test Programs ............ 3-8
Program Navigation . . . . . . . . . . . . . . . . . . . . . . . . . 3-8
Viewing the Test Groups ...................... 3-10
Scripting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10
Changing Logical Unit Numbers ................... 3-11
Test Group Specifications ...................... 3-11
Stopping the Tests ......................... 3-13
Formatting Diskettes . . . . . . . . . . . . . . . . . . . . . . . . . 3-13
Hard Disk Drive Boot Error ..................... 3-14
File Editor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-14
File Edit Function Key Usage .................... 3-14
Diagnostics Control Keys ...................... 3-16
Monitor Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-17
Repair Information . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Removals and Replacements—Machine Type 2162 .......... 4-2
2005—Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
2020—3.5-In. Bays . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
2025—5.25-In. Bays . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
2030—Hard Disk Drives ....................... 4-6
2032—Media Console . . . . . . . . . . . . . . . . . . . . . . . . 4-8
iv

2035—Adapter Cards . . . . . . . . . . . . . . . . . . . . . . . . 4-9
2040—Power Supply . . . . . . . . . . . . . . . . . . . . . . . . 4-10
2045—Riser Card . . . . . . . . . . . . . . . . . . . . . . . . . . 4-11
2050—Memory (DIMM) . . . . . . . . . . . . . . . . . . . . . . . 4-12
2055—Cache Memory . . . . . . . . . . . . . . . . . . . . . . . . 4-13
2060—Processor Removal . . . . . . . . . . . . . . . . . . . . . 4-14
2080—Lithium Battery . . . . . . . . . . . . . . . . . . . . . . . . 4-15
2090—System Board . . . . . . . . . . . . . . . . . . . . . . . . 4-16
Handling ESD-Sensitive Parts ..................... 4-17
Home Director . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-18
Software Installation Procedure .................... 4-22
Parts/Test Point Locations ...................... 5-1
System Board Layout .......................... 5-2
System Board Locations ...................... 5-3
System Bus Clock .......................... 5-4
Processor Speed . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4
Core Bus Frequency Ratio Settings ................. 5-5
Power Supply Cable Connector Specifications ............. 5-6
Sound Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8
Modem Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-9
Hard Disk Drive Jumper Settings .................... 5-10
CD-ROM Drive Jumper Settings .................... 5-13
Media Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-14
Detachable Monitor I/O Signal Cable Connector Test Points ..... 5-16
System Board Connector Specifications ................ 5-17
Safety Inspection Guide ....................... 6-1
Parts Catalog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1
Assemblies (Service Level A) ..................... 7-2
Catalog Section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-3
Assembly 1: Machine Type 2162 System Unit - Exterior (SL-A) .. 7-3
Assembly 2: Machine Type 2162 System Unit - Interior (SL-A) .. 7-4
Assembly 3: Diskette and Hard Disk Drives ............ 7-7
Assembly 4: Media Console . . . . . . . . . . . . . . . . . . . . 7-9
Assembly 5: Sound, Modem, and Host Cards ........... 7-11
Assembly 6: Monitor and Power Cord (Linecord) ......... 7-12
Assembly 7: Keyboard and Mouse ................. 7-14
Assembly 8: Software . . . . . . . . . . . . . . . . . . . . . . . 7-15
Part Number Index .......................... 8-1
Appendix A. Online Support Information .............. A-1
Contents v

Appendix B. Model/Monitor Configurations and FRU Part Numbers B-1
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . X-1
vi

Notices
References in this publication to IBM products, programs, or services do not
imply that IBM intends to make these available in all countries in which IBM
operates. Any reference to an IBM product, program, or service is not
intended to state or imply that only IBM’s product, program, or service may
be used. Any functionally equivalent product, program, or service that does
not infringe any of IBM’s intellectual property rights or other legally
protectable rights may be used instead of the IBM product, program, or
service. Evaluation and verification of operation in conjunction with other
products, programs, or services, except those expressly designated by IBM,
are the user’s responsibility.
IBM may have patents or pending patent applications covering subject
matter in this document. The furnishing of this document does not give you
any license to these patents. You can send license inquiries, in writing, to
the IBM Director of Commercial Relations, IBM Corporation, Purchase, NY
10577.
Voltage Supply Switch Settings
Your IBM Aptiva Personal Computer might have voltage switches, which
must be set correctly for your voltage supply. If your monitor or system unit
has a voltage switch, complete these steps to make sure each switch is set
correctly:
1. Determine the correct voltage switch setting for your area:
2. Locate the voltage switch on the back of your monitor or system unit. If
the setting shown on the switch is:
Correct, start setting up your IBM Aptiva computer.
Incorrect, change the voltage switch setting. (You may need a
small screwdriver.)
Voltage Supply
Range Voltage Switch Setting
100–127 V 115 V or 115
200–240 V 230 V or 230
 Copyright IBM Corp. 1997 vii

Positionnement du sélecteur de tension
Votre Aptiva IBM peut comporter des sélecteurs de tension qui doivent être
positionnés correctement en fonction de la tension adéquate. Si votre écran
ou votre unité centrale sont équipés d’un sélecteur de tension, vérifiez-en le
positionnement en procédant de la manière suivante :
1. Le tableau ci-dessous permet de déterminer le positionnement correct
du ou des sélecteurs de tension :
2. Repérez le ou les sélecteurs de tension situés à l’arrière de votre écran
ou de votre unité centrale. S’ils sont positionnés de façon :
Correcte, démarrez la configuration de votre Aptiva IBM.
Incorrecte, modifiez leur position. (Vous pouvez vous aider d’un
petit tournevis.)
Tensions Positionnement du sélecteur de tension
100–127 V 115 V ou 115
200–240 V 230 V ou 230
viii