IBM ISA V.34 User manual

No te Before using this information and the product it supports, be sure to read the general
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First Edition (October 1996)
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IBM ISA V.34 HPC Data/FAX Modem
Safety Information............................................................................................v
Information.......................................................................................................1
Introduction ......................................................................................................2
System Requirements...................................................................................2
Package Contents.........................................................................................2
Installing your modem......................................................................................3
Installing the Modem Card..........................................................................4
Wake-Up on Ring Connection...................................................................6
Installing your Modem Software .................................................................7
Windows 3.1 Installation..........................................................................7
Windows95 Installation.............................................................................8
Testing Your Modem .................................................................................14
Appendix A. Technical Specifications............................................................15
Appendix B. Help and Service Information...................................................16
Step 1: Troubleshooting .............................................................................16
Step 2: Preparing for the Call....................................................................17
Step 3: Placing the Call to IBM.................................................................17
Appendix C. Product Warranty.....................................................................18

i
v
Appendix D. Notices.......................................................................................22
Electronic Emission Notices.......................................................................22
Telecommunication Notices.......................................................................23
Notices........................................................................................................26
Trademarks and Service Marks................................................................26
Appendix E. System Programs License Agreement ......................................27

Safety Information
v
Safety Information
This modem card is for use only in Listed Personal Computers
that have installation instructions detailing user installation of
card cage accessories.

IBM ISA V.34 HPC Data/FAX Modem
vi
Safety Information

Safety Information vii
Safety Information

IBM ISA V.34 HPC Data/FAX Modem
viii

Safety Information i
x
Safety Information
To avoid a shock hazard, do not connect or disconnect any cables or perform
installation, maintenance, or reconfiguration of this product during an electrical
storm.
To avoid shock hazard:
• The power cord must be connected to a properly wired and earthed
receptacle.
• Any equipment to which this product will be attached must also be
connected to properly wired receptacles.
Pour éviter tout risque de choc électrique, ne manipulez aucun câble et
n'effectuez aucune opération d'installation, d'entretien ou de reconfiguration de ce
produit au cours d'un orage.
Pour éviter tout risque de choc électrique :
• Le cordon d'alimentation doit être branché sur une prise d'alimentation
correctement câblée et mise à la terre.
• D'autre part, tout le matériel connecté à ce produit doit également être
branché sur des prises d'alimentation correctement câblées et mises à la
terre.
Para evitar peligo de descargas, no contecte o desconecte ningún
cable, ni realice ninguna instalación, mantenimiento o reconfiguración
de este producto durante una tormenta eléctrica.
Para evitar peligro de descargas:
• El cale de alimentación debe estar conectado a una toma de
alimentación adecuadamente cableada y con toma de tierra.
• Cualquier equipo al cual se conecte este producto debe estar
tamblén conectado a tomas de alimentación adecuadamente
cableadas.
Cuando sea posible, utilice una mano para conectar o desconectar los cables de
señal para impedir que se produzcan posible descargas eléctricas al tocar dos
superficies con potencial eléctrico distinto.

IBM ISA V.34 HPC Data/FAX Modem
x
DANGER
When using your telephone equipment basic safety precautions should always be
followed to reduce the risk of fire, electrical shock, and injury to persons,
including the following:
• Never install telephone jacks in wet locations unless the jack is specifically
designed for wet locations.
• Never touch uninsulated telephone wires or terminals unless the telephone
line has been disconnected at the network interface.
• Use caution when installing or modifying telephone lines.
• Avoid using a telephone (other than a cordless type) during an electrical
storm. There may be a remote risk of electrical shock from lightning.
• Do not use the telephone to report a gas leak in the vicinity of the leak.

Introduction 1
Information
Note:
Do NOT connect your modem to a digital PBX (switchboard) system, because
you may damage the modem. Modems are designed to function with analog
telephone lines, such as most residential lines. When in a hotel or office
building, please request an analog or fax line from the concierge or facilities
personnel.
Do NOT connect your modem to an ISDN line. In some countries, ISDN
(digital) lines are being provided for residences and businesses. These lines may
damage the modem.
Please note that this modem is fully compatible with analog telephone lines that
are connected to a Digital Exchange. The Digital Exchange supplies analog
lines to homes and businesses.

IBM ISA V.34 HPC Data/FAX Modem
2
Introduction
Thank you for purchasing an IBM ISA V.34 Host Processor Controlled (HPC)
Data/FAX modem.
This Installation Guide has information to assist you in installing your IBM ISA
HPC Data/Fax modem.
System Requirements
• Intel** Pentium** based (90 MHz & above) Personal Computer with an ISA
bus expansion slot
• DOS 6.0 or higher and Windows** 3.1X or Windows95**
Note: Set your data and fax software to hardware flow control
Package Contents
Along with this Installation Guide, the following items are included in this package:
• IBM ISA V.34 HPC Data/FAX Modem (IBM FRU P/N 72H4191)
• RJ-11 to RJ-11 (telephone) Cable
• Software Program License ( in last section of this manual)
• Diskettes for the following operating systems:
Windows** 3.1
Windows95**
As you examine these items, look for any physical damage.
Retain the shipping container in the event that you need to ship your IBM ISA
V.34 HPC Data/FAX modem.
Important: Be sure to retain your proof of purchase because it might be required to receive
warranty service. You can find information on how to get help, technical support, and warranty
service in Appendix B: Help and Service Information.

Installation 3
Installing your modem
Following are instructions for installing the IBM ISA V.34 HPC Data/FAX
modem. Please also refer to the documentation that came with your
computer to install the modem.
Note : The illustration shows the modem installed horizontally in the slot. In
some computers, the modem may be inserted vertically in a slot.
Except for a screwdriver, everything you need to install your new modem is
included in this package. However, you may need additional information about
the current settings on other adapter cards that are installed in your computer.
Make sure you have the documentation that came with your computer ready for
reference purposes.

IBM ISA V.34 HPC Data/FAX Modem
4
Important: The illustrations in this publication might be slightly different from your hardware.
Installing the Modem Card

Installation
5
1. Turn off the computer system and remove any power connections.
2. Remove the computer cover as described in the computer’s operation
manual.
3. Using a small flatblade screwdriver, remove the slot cover from an empty
expansion slot. Retain the screw and store the slot cover for future use.
4. To avoid static electricity (which can damage hardware), touch the metal
frame of the computer system for at least 2 seconds before handling or
installing peripheral cards.
5. Touch the anti-static bag containing the IBM ISA HPC Modem to the metal
frame of the system, then carefully remove the card from its bag.
6. Hold the IBM ISA HPC Modem card on the top edge and align the edge
connector over the chosen expansion slot.
7. Push the card straight into a slot until firmly seated. Do not wiggle the card
from side to side or force the card into the slot. Remove the card and try
again if necessary.
8. Secure the metal bracket in place with the screw from the removed slot
cover.
9. Note: Not all computers have the Wake Up On Ring feature, see your
computer’s reference manual for information about your computer’s features.
If you have Wake Up On ring and want to install the Wake up on Ring cable,
go to Wake Up On Ring Connection on next page.
10. Replace the computer cover.
Do not turn on the computer with the cover off.
11. Reconnect the power and any other cables that were removed.
Note: ensure telephone line is connected to correct connector on modem card.
Hardware installation is now complete.

IBM ISA V.34 HPC Data/FAX Modem
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Wake-Up on Ring Connection
If your system is capable of performing the Wake-Up on Ring feature and you
want to use it, install the Wake-Up on Ring cable as follows.
1. Locate the JP24 connector on the ISA HPC Modem card. JP24 is located
close to center of the card.
2. Connect the two-pin connector end of the Wake-Up on Ring cable contained
in your ISA HPC Modem package to connector JP24. The Wake-Up on Ring
cable is “keyed” to ensure proper connection.
3. Connect the cable’s four-pin flat connector to the Modem Ring Detect
connector on the system board. For further information about the location of
the Modem Ring Detect connector and how to use the Wake Up On Ring
feature, refer to the documentation that came with your computer.
4. Replace the computer cover.
Do not turn on the computer with the cover off.
5. Reconnect the power and any other cables that were removed.
Note: ensure telephone line is connected to correct connector on modem card.
Hardware installation is now complete.

Installation
7
Installing your Modem Software
This section provides instructions for installing the IBM ISA V.34 HPC
Data/FAX modem software. Please install the software for the operating system
you use.
Windows 3.1 Installation
The IBM ISA V.34 HPC Data/FAX modem software is designed to operate under
Windows 3.1x enhanced mode. After installing the software, you can obtain
additional information from the AT CMD and README files supplied in the
IBM HPC program group.
The installation procedures are:
1. If off, power on your computer, start Windows, if not already started.
2. Insert the IBM ISA HPC modem Windows 3.1 Installation diskette into
diskette drive A:
3. From the Program Manager, select the File pull down menu located at top
left of Program Manager.
4. Select Run...
5. Type A:\Setup and select OK.
Note: upper or lower case will work
Follow the instructions for the setup process.
Note: Set your data and fax software to hardware flow control
If you want to test your modem, refer to “Testing Your Modem” section of this
Installation Guide.

IBM ISA V.34 HPC Data/FAX Modem
8
Windows95 Installation
The IBM ISA HPC diskette for Windows95 contains two additional files you may
find useful. One is a summary of the supported AT commands (ATCMDS.DOC)
and one is a README.TXT file with any last minute information.
To setup the IBM ISA V.34 HPC Data/FAX modem for Windows95, you must
complete the following installation procedures.
Register HPC modem onto the Windows95 modem registry database.
Setup COM port for IBM ISA HPC V.34 Data/FAX modem:
1. If off, power on your computer, start Windows95.
2. Insert IBM ISA HPC modem Windows95 Installation diskette into diskette
drive A:
3. Click the Start button.
4. Highlight the Settings item.
5. Click the Control Panel item to open the Control Panel folder.
Double click Add New Hardware icon on the Control Panel.
Add New Hardware Wizard panel will appear

Installation 9
6. Do not let Window95 search your Hardware!!
To begin installing the HPC modem click on next>

IBM ISA V.34 HPC Data/FAX Modem
10
7. In the Hardware Type menu select ports and click NEXT>.
8. Click on Have Disk
9. In the Copy manufacturer's files from: box type a:\ and click OK
10. IBM HPC Modem Communication Port will be in the Models box. Click
on NEXT> to proceed with the installation.
11. Windows95 will assign the IO and IRQ resource setting for the IBM ISA
HPC Modem
12. Click Next> to allow the installer to copy the port driver files.
13. Click Finish to end the Port installation.
14. NOTE: (Do not shut down the computer yet. Perform the following steps to
install HPC modem before you reboot the system)