IBM V.90 PCI User manual
Note: Before using this information and the product it supports, be sure to read
the general information in Product Warranty and Notices.
First Edition ( March 1999)
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INSTRUCTIONS IN ENGLISH page 4
INSTRUCTIONS EN FRANÇAIS page 28
INSTRUCCIONES EN ESPAÑOL página 51
4
Table of Contents
Safety Information --------------------------------------------------------------------5
Introduction ----------------------------------------------------------------------------7
Product Features......................................................................................... 7
Package Contents ....................................................................................... 7
Installing the PCI Modem -----------------------------------------------------------8
System Preparation..................................................................................... 8
Hardware Installation ................................................................................. 9
Device Driver Installation and Configuration ----------------------------------11
Configuring Windows 95 ........................................................................... 11
Configuring Windows 95 OSR2 ................................................................ 11
Configuring Windows 98 ........................................................................... 12
Configuring Windows NT 4.0.................................................................... 13
Configuring DOS ....................................................................................... 15
Configuring Windows 3.1X ....................................................................... 17
Configuring OS/2 Warp ............................................................................. 18
Configuring UnixWare ............................................................................... 20
AT Commands Affecting ITU-T V.90 Operation -------------------------------22
Help and Service Information ------------------------------------------------------24
General Troubleshooting Tips ................................................................... 24
Reconfiguring a Windows Dial-Up Networking Connection ............... 25
If You Need to Call the Help Center .......................................................... 27
Placing the Call to IBM ............................................................................. 27
Product Warranty --------------------------------------------------------------------74
Notices -----------------------------------------------------------------------------------78
Declaration of Conformity ......................................................................... 78
Telecommunications Regulations .............................................................. 79
Trademarks ................................................................................................. 82
5
Safety Information
This modem card is for use only in Personal Computers that have installa-
tion instructions detailing user installation of adapter cards.
DANGER:
Electrical current from power, telephone, and communication cables is haz-
ardous. To prevent shock hazard, connect and disconnect cables as shown
below when installing, moving or opening the covers of this product or at-
tached devices. The power cord must be used with a properly grounded out-
let.
DANGER:
To avoid a shock hazard, do not connect or disconnect any cables or perform
installation, maintenance, or reconfiguration of this product during an elec-
trical storm.
To avoid shock hazard:
The power cord must be connected to a properly wired and earthed
receptacle.
Any equipment to which this product will be attached must also be con-
nected to properly wired receptacles.
6
DANGER:
When using your telephone equipment basic safety precautions should al-
ways be followed to reduce the risk of fire, electrical shock, and injury to
persons, including the following:
Never install telephone jacks in wet locations unless the jack is specifically
designed for wet locations.
Never touch uninsulated telephone wires or terminals unless the telephone
line has been disconnected at the network interface.
Use caution when installing or modifying telephone lines.
Avoid using a telephone (other than a cordless type) during an electrical
storm. There may be a remote risk of electrical shock from lightning.
Do not use the telephone to report a gas leak in the vicinity of the leak.
CAUTION:
Do Not connect your modem to a digital PBX (switchboard) system, because
you may damage the modem. Modems are designed to function with analog
telephone lines, such as residential lines.
Do Not connect your modem to an ISDN line. In some areas, ISDN (digital)
lines are being provided for residences and businesses. These lines may dam-
age the modem.
Please note that this modem is fully compatible with analog telephone lines
that are connected to a Digital Exchange. The Digital Exchange supplies analog
lines to homes and businesses.
7
Introduction
Product Features
The IBM V.90 PCI Data/Fax Modem contained in this package has the following
features.
Conforms to the ITU-T V.90 specification with auto-negotiation of V.90,
V.34, V.32bis, V.32, V.23, V.22bis, V.22, V.21, Bell 212A, and Bell 103
protocols.
Supports Group 3: class 1 fax protocols.
V.42bis and MNP 5 data compression. MNP2 - MNP4, V.42, and LAPM
error correction.
Completely controller-based PCI modem for the widest range of supported
operating systems. Modem does not rely on the host CPU to perform any
internal functions.
Package Contents
Before you begin the installation of the modem, make sure that you have the fol-
lowing items that were included with your package.
An internal V.90 PCI Modem.
RJ-11 to RJ-11 Phone Cord.
Installation diskette containing drivers.
This Installation Guide.
Program License Agreement.
As you examine these items, look for any physical damage. Retain your proof of
purchase and packaging material in the event that you need to return your V.90
PCI Data/Fax Modem.
8
Installing the IBM V.90 PCI Modem Hardware
System Preparation
Before you begin the installation of your V.90 PCI Data/Fax Modem, all currently
installed modems should be removed. This will help prevent hardware conflicts
between the new modem and any previously installed modems.
For Windows 95/98/NT
Before you physically remove the old modem, go to Start-Settings-Control Panel
and double-click the Modems icon. This will bring-up the Modems Properties
screen. Find your old modem listed in the General window of Modems Proper-
ties. Click once to highlight the modem and then click the Remove button. Click
OK when done. Shutdown Windows, turn off the computer, and remove the old
modem.
For DOS , Windows 3.1, OS/2 Warp, and Unix
There are no special system preparation procedures required for these operating
systems. Be sure that the power is off before removing your old modem or install-
ing the V.90 PCI Data/Fax Modem.
9
Hardware Installation
1. Switch off the computer and all peripheral devices connected to it.
2. Unplug the computer power cord from the wall receptacle.
3. Remove the computers cover. Refer to your computer owners manual for
instructions.
4. Remove the screw securing the expansion slot cover behind one of the
computers available PCI expansion slots. Lift the expansion slot cover out
as shown below. See the caution statement at the bottom of this page.
Figure 1: Removing the Backplate
Caution:
Always discharge static electricity before handling your modem. You may discharge static
electricity by touching a grounded metal structure or by using any commercially available
grounding strap.
Make sure the expansion slot type is PCI, which has a smaller slot to fit the PCI modem card.
If you are not familiar with computers or computer hardware or you cannot tell the difference
between an ISA slot or a PCI slot, obtain the help of someone who has a through understand-
ing of computers to help you. You will severely damage your computer if you install the
modem in the wrong slot.
The position of the expansion slots in your computer may differ from the illustrations shown
in Fig. 1 or Fig. 2, but the installation procedure should be the same. Check your computer
users manual for more detailed instructions specific to your system.
10
5. Firmly, but gently, insert the modem into the available PCI expansion slot.
Ensure that the card is seated properly before securing it with the screw re-
moved in Step 4, as shown in the following diagram:
Fig. 2: Installing The Modem
6. Put the chassis cover back on the computer.
7. Be sure that all power switches are in the OFF position, then reconnect the
power cables to the computer and its peripherals.
8. Connect the telephone line cable to the jack on the back of the modem.
9. Turn on the computer and proceed to the following sections to configure your
modem to the operating system you are using.
11
Device Driver Installation and Configuration
Configuring Windows 95
1. After you have installed the modem into your machine, turn on the power and
allow the system to boot normally.
2. After Windows 95 loads, it will detect new hardware. The modem will be
identified as a PCI Card. Select the option Driver from disk provided by
hardware manufacturer and then click the OK button.
3. Windows will prompt you to insert the driver disk. Insert the installation dis-
kette into the computers floppy disk drive and then click the OK button.
(Note: Check the drive path for the correct drive letter. It may be necessary to
change the drive letter to that of the floppy disk drive.)
4. Windows will find the driver on the installation diskette and finish the instal-
lation process.
5. After Windows has copied the files, a Modem Country Selector screen will
prompt you to select a country. The following countries are supported: Canada,
Japan, and the United States. Make the proper selection and then click the Set
button. Then click OK. The modem will be set to use the PSTN of the coun-
try you selected. Click Quit to exit the country select program and then click
Yes. (Note: This program will be copied to your default hard drive; generally
the C:\ drive; in the root directory. Double-click the FHLOAD.EXE icon to
launch the program if you wish to change the country setting at a latter date.)
6. To verify that the modem has been properly installed, go to Start-Settings -
Control Panel and double-click the Modems icon. At the Modems Proper-
ties screen, click the Diagnostics tab. Highlight the COM Port icon next to
the modem and then click the More Info button. The ATI responses should
be listed. This shows that the modem has been correctly installed and is func-
tioning.
Configuring Windows 95 OSR2
1. After you have installed the modem into your machine, turn on the power and
allow the system to boot normally.
2. Windows 95 will immediately detect the modem and identify it as a PCI
Communications Device. Before you advance to the next screen, insert the
installation diskette into the systems floppy disk drive. Now click the Next
button. (Note: Check the drive path for the correct drive letter. It may be
necessary to change the drive letter to that of the floppy disk drive.)
12
3. At the next screen, Windows will ask if you want to use the driver for the
V.90 PCI Data Fax Modem. Click the Finish button. Windows will com-
plete the installation of the modem.
4. After Windows has copied the files, a Modem Country Selector screen will
prompt you to select a country. The following countries are supported: Canada,
Japan, and the United States. Make the proper selection and then click the Set
button. Then click OK. The modem will be set to use the PSTN of the coun-
try you selected. Click Quit to exit the country select program and then click
Yes. (Note: This program will be copied to your default hard drive; generally
the C:\ drive; in the root directory. Double-click the FHLOAD.EXE icon to
launch the program if you wish to change the country setting at a latter date.)
5. To verify that the modem has been properly installed, go to Start-Settings -
Control Panel and double-click the Modems icon. At the Modems Proper-
ties screen, click the Diagnostics tab. Highlight the COM Port icon next to
the modem and then click the More Info button. The ATI responses should
be listed. This shows that the modem has been correctly installed and is func-
tioning.
Configuring Windows 98
1. After you have installed the modem into your machine, turn on the power and
allow the system to boot normally.
2. Windows 98 will immediately display the New Hardware Wizard and iden-
tify the modem as a PCI Communications Device. Click the Next button.
3. At the next screen, select the option Search for the best driver for your
device and then click the Next button.
4. At the Search Options screen, put a check in the box for Floppy Disk
Drive. Before advancing to the next screen, insert the installation diskette
into the computers floppy disk drive. Now click the Next button. (Note:
Check the drive path for the correct drive letter. It may be necessary to change
the drive letter to that of the floppy disk drive.)
5. Windows 98 will find the LTIBMPCI.INF driver on the floppy disk and
identify the modem as a V.90 PCI Data Fax Modem. Click the Next button.
6. After Windows has finished loading the driver, it will announce the end of the
installation process. Click the Finish button.
13
7. After Windows has copied the files, a Modem Country Selector screen will
prompt you to select a country. The following countries are supported: Canada,
Japan, and the United States. Make the proper selection and then click the Set
button. Then click OK. The modem will be set to use the PSTN of the coun-
try you selected. Click Quit to exit the country select program and then click
Yes. (Note: This program will be copied to your default hard drive; generally
the C:\ drive; in the root directory. Double-click the FHLOAD.EXE icon to
launch the program if you wish to change the country setting at a latter date.)
8. To verify that the modem has been properly installed. Go to Start-Settings -
Control Panel and double-click the Modems icon. At the Modems Proper-
ties screen, click the Diagnostics tab. Highlight the COM Port icon next to
the modem and then click the More Info button. The ATI responses should
be listed. This shows that the modem has been correctly installed and is func-
tioning.
Configuring Windows NT 4.0
1. After you have installed the modem into your machine, turn on the power and
allow the system to boot normally.
2. Insert the installation diskette into the computers floppy disk drive. Now go
to Start-Run. Type in A:SETPMDM.EXE and click the OK button.
3. After the program has finished, a screen like the one shown below will be
displayed. Write down the I/O Port Address and IRQ Number which have
been assigned to the modem as it will be required to complete the installation
process.
4. Click the Exit button to close the dialog box.
5. Before you continue to the next step, remove the installation diskette from
the floppy disk drive.
14
6. Go to Start-Settings-Control Panel and double-click the Ports icon. At the
Ports screen, click the Add button.
7. At the next screen, change the Base I/O Address and IRQ to the same settings
you recorded in Step 3. Select an unused COM Port for the modem as well.
The preferred COM Port for Windows NT is COM 4. Click the OK button.
The system will reboot.
8. After Windows NT restarts, go to Start-Settings-Control Panel and double-
click the Modems icon.
9. At the Modems Properties screen, click the Add button.
10. When the Install New Modem screen appears, allow Windows NT to detect
your modem. Click the Next button.
11. If a modem is found, Windows NT will query it. In most cases Windows NT
will detect the modem as a Standard Modem. Click the Change button.
12. Insert the installation diskette into the computers floppy disk drive. Now
click the Have Disk button. If Windows prompts you for a path, type
A:\WINNT\ and click the OK button.
13. When prompted to select the manufacturer and model of the modem, click
the OK button. At the next screen, click the Next button.
14. Windows NT will complete the installation of the modem. Remove the in-
stallation diskette from the floppy disk drive when the installation process is
complete.
15. If you wish to use the modem to dial a Windows NT Remote Access Server
or wish to connect to the Internet, you will need to configure Dial-Up Net-
working. Go to Start-Settings-Control Panel and double-click the Network
icon. (If the networking components of Windows NT 4.0 have not been in-
stalled, perform this process before attempting to configure Remote Access
Services.) Click the Services folder and select Remote Access Service. If
the Remote Access Service option is not listed (if present, go to Step 16),
click the Add button. Scroll-down the menu and select Remote Access Ser-
vice. Click the OK button. Windows NT may ask for its own installation
CD-ROM for some files. Insert as required. After you have installed Remote
Access Services, add the appropriate protocols as directed (i.e. TCP/IP for
Internet Access).
16. (Continued from Step 15) At the Remote Access Setup dialog box, click on
15
Add. Select the modem as the RAS Device and then click the OK button.
17. Click Continue to finish the installation.
18. After Windows NT has completed the binding process, allow Windows to
shut down and restart the computer.
19. After Windows NT has restarted, you will need to issue an AT Command to
the modem. This command will configure the modem to use the PSTN (Pub-
lic Switched Telephone Network) of your country. The modem can be con-
figured for: Canada, Japan, and the United States.
20. To configure the modems country setting, open a HyperTerminal session
(See your Windows NT resident Help Screens for information on opening a
HyperTerminal session for the modem.). At the HyperTerminal prompt, type:
at<enter>. The response should be OK. Now type one of the following
commands depending on the country where the modem will be operated.
Canada: at%T19,0,1c<enter>
Japan: at%T19,0,10<enter>
United States: at%T19,0,19<enter>
If the command was properly entered, the response will be OK. A response
of ERROR will indicate an incorrect entry. After the command has been
entered and accepted, the modem will default to this setting every time you
turn on the system. To find your current country setting, issue the command
ATI9<enter>. The response will indicate your current country setting (Canada,
Japan, or North America).
Configuring DOS and Windows 3.1X
Note: Not all communications programs are supported under DOS due to PCI
IRQ requirements. Unless your application can support IRQ 9 or above
and can address nonstandard COM Port addresses, it may not be able to
support this modem.
1. After you have installed the modem into your machine, turn on the power and
allow the system to boot normally.
2. After the system has loaded, insert the installation diskette into the computers
floppy disk drive. At the C:\> prompt, type A:PMDMCFG.EXE<enter>.
16
3. A message similar to the one shown below will be displayed. (Actual values
will change from system to system)
Found IBM V.90 PCI Data/Fax Modem
---------------------------------
I/O Port: FC00
IRQ#: 11
4. Write down the IRQ Number and Base I/O Address that have been assigned
to the modem. If the default Base I/O Address is greater than 7900, you will
need to add a statement to your autoexec.bat file to preset this address to a
specific value. Go to Step 5. If your default address is below 7900, go to
Step 6. Before you proceed, copy the PMDMCFG.EXE file to the root direc-
tory of your default hard drive (usually the C:> drive).
5. If the default Base I/O Address in Step 3 was greater than 7900 (If less than or
equal to 7900, do not perform this procedure.), modify your autoexec.bat
file to preset the Base I/O Address of the modem to a specific value by adding
the following statement:
C:\PMDMCFG /P7900
6. Use the default I/O Port Address (or 7900 if you modified your autoexec.bat
file) and the IRQ Number you recorded in Step 4 to set up your DOS applica-
tions. You may also need to assign an unused COM Port to the modem. The
preferred COM Port setting is COM4.
7. After you have setup your applications to use the modem, you will need to
issue an AT Command to configure the modem to use the PSTN (Public
Switched Telephone Network) of your country. The modem can be config-
ured for: Canada, Japan, and the United States.
8. To configure the modems country setting, open a terminal program. At the
command prompt, type: at<enter>. The response should be OK. Now type
one of the following commands depending on the country where the modem
will be operated.
Canada: at%T19,0,1c<enter>
Japan: at%T19,0,10<enter>
United States: at%T19,0,19<enter>
If the command was properly entered, the response will be OK. A response
of ERROR will indicate an incorrect entry. After the command has been
entered and accepted, the modem will default to this setting every time you
turn on the system. To find your current country setting, issue the command
ATI9<enter>. The response will indicate your current country setting (Canada,
Japan, or North America).
17
Windows 3.1X
9. After you have modified your autoexec.bat file to preset the I/O Port address
and have obtained the modems IRQ Number by running the DOS
PMDMCFG.EXE program, load Windows 3.1X.
10. Go to Main-Control Panel-Ports. At the Ports screen, select an unused COM
Port (the preferred setting is COM4) and click on Settings then on the Ad-
vanced button.
11. Change the value for the Base I/O Address and the IRQ to the same value you
wrote down in Step 4. If you modified your autoexec.bat file in Step 5, use
7900 as your Base I/O Address. Click the OK button when done.
12. Windows will prompt you to reboot. Remove the diskette from the floppy
disk drive and then click Yes.
13. After the system reboots, restart Windows 3.1X and configure your applica-
tions to use the same COM Port you assigned to the modem in Step 10. Your
modem should now be properly installed and ready for use.
14. If you did not issue the Country Code Command during the DOS installation,
you will need to issue this AT Command to configure the modem to use the
PSTN (Public Switched Telephone Network) of your country. The modem
can be configured for: Canada, Japan, and the United States.
15. To configure the modems country setting, open Windows Terminal (Note: It
may be necessary to open and close the program twice before it will recog-
nize the modem). At the command prompt, type: at<enter>. The response
should be OK. Now type one of the following commands depending on the
country where the modem will be operated.
Canada: at%T19,0,1c<enter>
Japan: at%T19,0,10<enter>
United States: at%T19,0,19<enter>
If the command was properly entered, the response will be OK. A response
of ERROR will indicate an incorrect entry. After the command has been
entered and accepted, the modem will default to this setting every time you
turn on the system. To find your current country setting, issue the command
ATI9<enter>. The response will indicate your current country setting (Canada,
Japan, or North America).
18
Configuring OS/2 WARP
Note: If your computer system uses Phoenix BIOS, you must disable PnP OS
support for the modem to be recognized in OS/2. See your computer users
manual for information on accessing and changing your system BIOS set-
tings.
1. After you have installed the modem into your machine, turn on the power and
as OS/2 boots, look for the OS/2 logo in the upper left corner of the screen.
When you see this logo, press the Alt and the F1 key at the same time to bring
up the Startup Menu. Select F5 from the menu for Full Hardware Detection.
2. After OS/2 boots, insert the V.90 PCI modems installation diskette into the
computers floppy disk drive.
3. Click the PCDOS button on the OS/2 screen. At the command prompt type:
A:PMDMCFG <enter>
4. A message similar to the one shown below will be displayed. (Actual values
will change from system to system)
Found IBM V.90 PCI Data/Fax Modem
---------------------------------
I/O Port: FC00
IRQ#: 11
5. Record these values. They will be needed in Step 9 when you modify your
config.sys file and latter when you configure your applications.
6. Be sure the Installation Diskette is still in the floppy disk drive. Now type:
COPY A:\OS2\COM.SYS C:\OS2\BOOT\COM.SYS<enter>
Note: This will replace your resident COM.SYS file with a new version.
OS/2 will not prompt you to overwrite the existing file. Check that
the path statements are correct before you hit <enter>.
7. Remove the Installation Diskette from the floppy disk drive..
8. Click the OS/2 command prompt button on the OS/2 screen. At the command
prompt type: e CONFIG.SYS <enter>
9. You will need to modify your config.sys file. Find the entry for COM.SYS
(It should be just after the KEYBOARD.DCP statement and before the
19
VIOTBL.DCP statement. If it is not, arrange the order of the statements so
that this requirement is satisfied.) If there is no COM.SYS or VCOM.SYS
statement, add these to your config.sys file (see the example for the proper
syntax). Be sure these statements are between the KEYBOARD.DCP and
VIOTBL.DCP entries.
Modify the COM.SYS statement using the values you recorded in Step 4:
DEVICE=C:\OS2\BOOT\COM.SYS (x,yyyy,n)
DEVICE=C:\OS2\MDOS\VCOM.SYS
Where: x is either 1, 2, 3, or 4 (COM4 is recommended)
yyyy is the I/O Port Address ( in Hexadecimal) of the modem
nis the IRQ number of the modem
Example: DEVICE=C:\OS2\BOOT\COM.SYS (4,F400,11)
DEVICE=C:\OS2\MDOS\VCOM.SYS
10. Save the new config.sys file. Check that the installation diskette has been
removed from the floppy disk drive and then reboot the system.
11. You will now be able to use your communications programs at the COM Port
you assigned in Step 9.
12. After you have setup your applications to use the modem, you will need to
issue an AT Command to configure the modem to use the PSTN (Public
Switched Telephone Network) of your country. The modem can be config-
ured for: Canada, Japan, and the United States.
13. To configure the modems country setting, open a terminal program. At the
command prompt, type: at<enter>. The response should be OK. Now type
one of the following commands depending on the country where the modem
will be operated.
Canada: at%T19,0,1c<enter>
Japan: at%T19,0,10<enter>
United States: at%T19,0,19<enter>
If the command was properly entered, the response will be OK. A response
of ERROR will indicate an incorrect entry. After the command has been
entered and accepted, the modem will default to this setting every time you
turn on the system. To find your current country setting, issue the command
ATI9<enter>. The response will indicate your current country setting (Canada,
Japan, or North America).
20
Configuring UnixWare
Note: These installation instructions are for Unixware 2.1. Installation on other
versions of Unix may be different. Please consult your operating system
manual or help text for instructions regarding installation of a serial mo-
dem.
1. After you have installed the modem into your machine, turn on the power and
allow the system to boot normally. Login to Unix as Desktop User.
2. Go to Administrative_Tools-Hardware_Setup. This will require the root
password.
3. In the Hardware_Setup main menu, choose Hardware Device Configura-
tion and press <enter>.
4. Under the Device Name column, try to locate all of the Unknown Devices.
For each unknown device you find, move the cursor to each row and press F6
for information. Look for the item Board ID. You will be looking for a
board with ID 0x11c10480.
5. Once you find the board, press <enter> to back out to the previous screen.
Now use the tab key to move the cursor to the Device Name field for that
board. Press the F2 key to bring up the list of choices.
6. In the Device Name Choices screen, choose COM Port or asyn, then press
the <enter> key to go back to the Hardware Devices Configuration screen.
7. Press the F10 key to return to the Main Menu. Now choose Apply Changes
& Exit DCU.
8. Reboot the computer.
9. After the system has restarted, you will need to issue an AT Command to
configure the modem to use the PSTN (Public Switched Telephone Network)
of your country. The modem can be configured for: Canada, Japan, and the
United States.
10. To configure the modems country setting, open a terminal program. At the
command prompt, type: at<enter>. The response should be OK. Now type
one of the following commands depending on the country where the modem
will be operated.
Canada: at%T19,0,1c<enter>
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