IBM PCMCIA 28.8/14.4 User manual

Note
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the general information under “Notices” on page 25.
First Edition (May 1995)
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Copyright International Business Machines Corporation 1995. All rights
reserved.
Note to U.S. Government Users — Documentation related to restricted rights — Use,
duplication or disclosure is subject to restrictions set forth in GSA ADP Schedule
Contract with IBM Corp.
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Contents
Safety Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
Important Information for the USA ................. viii
Introduction to the PCMCIA 28.8/14.4 Data/Fax Modem .... 1
Features of the Data/Fax Modem .................. 1
Contents of the Data/Fax Modem Kit ................ 3
What You Need ............................. 4
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Backing Up the Data/Fax Modem Diskette ............. 5
Connecting to the Telephone Network ................ 6
Installing and Removing the PC Card ................ 7
Installing and Configuring the Software ............... 9
Using and Testing the Data/Fax Modem ............ 11
Using the Data/Fax Modem ..................... 11
The README File .......................... 12
Accessing the README File .................. 12
The Data/Fax Modem Online Documentation ........... 12
Accessing the Online Documentation for OS/2 Users .... 12
Accessing the Online Documentation for Windows Users .. 13
Accessing the Online Documentation for DOS Users .... 13
Testing the Data/Fax Modem .................... 14
Starting the Diagnostics Program for OS/2 Users ...... 14
Starting the Diagnostics Program for Windows and DOS
Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Problem Solving . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Problems While Testing the Data/Fax Modem .......... 18
Appendix A. Help and Service Information .......... 19
Step 1: Troubleshooting . . . . . . . . . . . . . . . . . . . . . . 19
Step 2: Preparing for the Call ................... 20
Step 3: Placing the Call to IBM .................. 20
Appendix B. Product Warranties and Notices ........ 21
Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Copyright IBM Corp. 1995 iii
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Notice to Canadian Users ...................... 25
Electronic Emission Notices ..................... 27
Japanese Voluntary Control Council for Interference (VCCI)
Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Spectrum Technology License ................... 28
Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
iv PCMCIA Data/Fax Modem Installation and Testing
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Safety Notices
Danger: Before you begin to install this product, read the
safety information in Caution: Safety Information—Read This First ,
SD21-0030. This booklet describes safe procedures for cabling and
plugging in electrical equipment.
Perigo: Antes de iniciar a instalação deste produto, leia as
informações de segurança Cuidado: Informações de Segurança —
Leia Primeiro , SD21-0030. Este documento descreve como
efectuar, de um modo seguro, as ligações eléctricas dos
equipamentos.
Vorsicht: Bevor mit der Installation des Produktes begonnen
wird, die Sicherheitshinweise in Achtung:
Sicherheitsinformationen—Bitte zuerst lesen, IBM SD21-0030. Diese
Veröffentlichung beschreibt die Sicherheitsvorkehrungen für das
Verkabeln und Anschließen elektrischer Geräte.
Fare: Før du begynner å installere dette produktet, må du
lese sikkerhetsinformasjonen i Advarsel: Sikkerhetsinformasjon —
Les dette først , SD21-0030 som beskriver sikkerhetsrutinene for
kabling og tilkobling av elektrisk utstyr.
Danger: Avant de procéder à l’installation de ce produit, lisez
d’abord les consignes de sécurité dans la brochure ATTENTION:
Consignes de sécurité—A lire au préalable, SD21-0030. Cette
brochure décrit les procédures pour câbler et connecter les appareils
électriques en toute sécurité.
Copyright IBM Corp. 1995 v
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Perigo: Antes de começar a instalar este produto, leia as
informações de segurança contidas em Cuidado: Informações Sobre
Segurança—Leia Isto Primeiro, SD21-0030. Esse folheto descreve
procedimentos de segurança para a instalação de cabos e conexões
em equipamentos elétricos.
Danger : Avant d’installer le présent produit, consultez le livret
Attention : Informations pour la sécurité — Lisez-moi d’abord ,
SD21-0030, qui décrit les procédures à respecter pour effectuer les
opérations de câblage et brancher les équipements électriques en
toute sécurité.
Fare! Før du installerer dette produkt, skal du læse
sikkerhedsforskrifterne i NB: Sikkerhedsforskrifter—Læs dette først
SD21-0030. Vejledningen beskriver den fremgangsmåde, du skal
bruge ved tilslutning af kabler og udstyr.
Pericolo: prima di iniziare l’installazione di questo prodotto,
leggere le informazioni relative alla sicurezza riportate nell’opuscolo
Attenzione: Informazioni di sicurezza — Prime informazioni da
leggere in cui sono descritte le procedure per il cablaggio ed il
collegamento di apparecchiature elettriche.
Varning — livsfara: Innan du börjar installera den här
produkten bör du läsa säkerhetsinformationen i dokumentet Varning:
Säkerhetsföreskrifter— Läs detta först, SD21-0030. Där beskrivs hur
du på ett säkert sätt ansluter elektrisk utrustning.
VAARA: Ennen kuin aloitat tämän tuotteen asennuksen, lue
julkaisussa Varoitus: Turvaohjeet—Lue tämä ensin , SD21-0030,
olevat turvaohjeet. Tässä kirjasessa on ohjeet siitä, miten
sähkölaitteet kaapeloidaan ja kytketään turvallisesti.
vi PCMCIA Data/Fax Modem Installation and Testing
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Gevaar: Voordat u begint met de installatie van dit produkt,
moet u eerst de veiligheidsinstructies lezen in de brochure PAS OP!
Veiligheidsinstructies—Lees dit eerst, SD21-0030. Hierin wordt
beschreven hoe u electrische apparatuur op een veilige manier moet
bekabelen en aansluiten.
Peligro: Antes de empezar a instalar este producto, lea la
información de seguridad en Atención: Información de Seguridad —
Lea Esto Primero, SD21-0030. Este documento describe los
procedimientos de seguridad para cablear y enchufar equipos
eléctricos.
Safety Notices vii
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Important Information for the USA
Safety Information
When using your telephone equipment, basic safety precautions
should always be followed to reduce the risk of fire, electrical shock,
and injury to persons, including the following:
Never install telephone jacks in wet locations unless the jack is
specifically designed for wet locations.
Never touch uninsulated telephone wires or terminals unless the
telephone line has been disconnected at the network interface.
Use caution when installing or modifying telephone lines.
Avoid using a telephone (other than a cordless type) during an
electrical storm. There may be a remote risk of electrical shock
from lightning.
Do not use the telephone to report a gas leak in the vicinity of
the leak.
viii PCMCIA Data/Fax Modem Installation and Testing
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FCC Part 68 Compliance Information
The IBM Data/Fax Modem P/N: 25H6420, complies with Part 68 of
the FCC rules. The label on the Data/Fax Modem cover contains,
among other information, the FCC registration number and Ringer
Equivalence Number (REN) for this equipment. If requested, provide
this information to your telephone company.
The REN is useful to determine the quantity of devices you may
connect to your telephone line and still have those devices ring when
your number is called. In most, but not all areas, the sum of the
RENs of all devices should not exceed five (5.0). To be certain of
the number of devices you may connect to your line, as determined
by the REN, you should call your local telephone company to
determine the maximum REN for your calling area.
If the IBM Data/Fax Modem causes harm to the telephone network,
the Telephone Company may discontinue your service temporarily.
If possible, they will notify you in advance. But if advance notice isn’t
practical, you will be notified as soon as possible. You will be
advised of your right to file a complaint with the FCC.
Your telephone company may make changes in its facilities,
equipment, operations, or procedures that could affect the proper
operation of your equipment. If they do, you will be given advance
notice so as to give you an opportunity to maintain uninterrupted
service.
Safety Notices ix
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xPCMCIA Data/Fax Modem Installation and Testing
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Introduction to the PCMCIA 28.8/14.4 Data/Fax
Modem
The IBM PCMCIA 28.8/14.4 Data/Fax Modem (Data/Fax Modem) is
a PC Card modem that provides both data and fax transmission
capability at rates of up to 28800 bps. It is designed for use with
regular telephone lines on any Public Switched Telephone Network
(PSTN).
Features of the Data/Fax Modem
The following list summarizes the features of the Data/Fax Modem:
Support for OS/2 2.1 operating system, OS/2 Warp 3.0,
Microsoft** Windows** 3.1, Windows for Workgroups 3.11, and
DOS 5.0 or higher
Hayes-AT compatible command set
Data
– V.34 (28.8 Kbps)
– V.FC (28.8 Kbps)
– V.32bis (14.4 Kbps)
– V.32 (9.6 Kbps)
– V.22bis (2.4 Kbps)
– V.22 (1.2 Kbps)
– V.21 (0.3 Kbps)
– Bell 212A (1.2 Kbps)
– Bell 103J (0.3 Kbps)
Data Error Correction
– V.42
– MNP 2-4
Data Compression
– V.42bis
– MNP 5
Copyright IBM Corp. 1995 1
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Group 3 Fax
– Class 2
– Class 1
– V.17 (14.4 Kbps)
– V.29 (9.6 Kbps)
– V.27ter (4.8 Kbps)
Cellular telephone compatibility through MNP 10 EC support
To connect your Data/Fax Modem to your cellular phone you will
need to purchase a special interface package. Refer to the
online README.TXT file for a list of cellular phones supported.
2PCMCIA Data/Fax Modem Installation and Testing
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Contents of the Data/Fax Modem Kit
XXX
XXXXX
Figure 1. Contents of the Data/Fax Modem Kit
Along with this manual, the Data/Fax Modem kit consists of:
The Data/Fax Modem diskette
The Data/Fax Modem PC Card
The Data/Fax Modem interface cable
The
Safety Information manual
Applications software for use with your Data/Fax Modem may be
included in your kit.
If any item is missing or damaged, contact your place of purchase.
Note: You may want to save the Data/Fax Modem packing
materials in case you ever need to ship the Data/Fax Modem.
Introduction to the PCMCIA 28.8/14.4 Data/Fax Modem 3
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What You Need
To install the Data/Fax Modem, you need:
The Data/Fax Modem PC Card
The Data/Fax Modem diskette
The Data/Fax Modem interface cable
A personal computer system with one available PCMCIA Type II
PC Card socket
Communications software
Card and Socket Services Release 2.0 or higher
A 3.5-inch, 1.44-MB diskette drive
One of:
– PC-DOS Version 5.0 or higher
– MS-DOS** Version 5.0 or higher
– Microsoft Windows Version 3.1
– Windows for Workgroups Version 3.11
– OS/2 Version 2.1
– OS/2 Warp Version 3.0
The following manuals:
– This manual
– The instruction manuals supplied with your computer
– The manuals supplied with your operating system
– The manuals supplied with your communications software
A blank, 3.5-inch, 2.0-MB capacity diskette to back up the
Data/Fax Modem software
4PCMCIA Data/Fax Modem Installation and Testing
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Installation
This section includes procedures that will allow you to connect and
disconnect the Data/Fax Modem to, and from, your personal
computer and a PSTN telephone line. Also included are instructions
for installing the Data/Fax Modem software for users of both OS/2
and DOS operating systems and in the Windows environment.
During the software installation you will be offered the option of
installing a device driver, the README file, the online
documentation, and the diagnostics program. Depending on your
computer, your applications software, and your computer skills it may
not be necessary to install any or all of those files. If you want to
conserve space on your computer’s hard disk, you can choose not to
install them or to install only some of them. The files will always be
available to you for later installation from the Data/Fax Modem
diskette.
Backing Up the Data/Fax Modem Diskette
It is a good idea to make a backup copy of the Data/Fax Modem
diskette to use should something happen to the original. To make a
backup copy, you will need a blank, 3.5-inch, 2.0-MB capacity
diskette.
Follow your computer’s operating system instructions for making a
copy of the diskette. Place the original Data/Fax Modem diskette in
a safe place, and use the backup copy for installation and testing.
Copyright IBM Corp. 1995 5
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Connecting to the Telephone Network
The connection and installation procedures that follow are shown in
one of many possible orders. The order in which the connections
are made between your computer, the PC Card, the interface cable,
and a telephone outlet is unimportant and will not affect the
performance or reliability of your Data/Fax Modem. In addition, you
may make these connections with your computer either on or off.
Use the cable illustrated in Figure 2 and connect the RJ-11 end of
the cable to a PSTN outlet.
RJ-11 Plug
Figure 2. Cable for Connecting to an Analog PSTN Line
6PCMCIA Data/Fax Modem Installation and Testing
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Installing and Removing the PC Card
PC Card Connector
Latching ButtonPC Card
XXX
XXXXX
1Move the latching button on the PC Card connector (the
half-circle in the center of the adapter connector) toward the
cable. The cable cannot be connected or disconnected unless
the latch is retracted.
2Attach the connector to the PC Card.
The PC Card connector is keyed to attach to the PC Card one
way only. If you feel any resistance, remove the PC Card
connector, turn it over, and reattach it.
3To lock the PC Card cable securely, move the latching button
toward the PC Card.
Hint: In some cases, you may want to leave the PC Card
cable latch retracted. If the PC Card cable is pulled, it will
disconnect from the PC Card, possibly preventing your
computer from being pulled off a table.
Installation 7
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4Insert the PC Card into any PC Card socket.
XXX
XXXXX
PC Card
PC Card Socket
The PC Card is keyed to go in one way only. If you feel
resistance before the PC Card is fully inserted, remove the PC
Card, turn it over, and reinsert it.
Note: When removing your PC Card from your computer with
the PC Card connector attached, press the computer’s eject
button and gently pull on the PC Card connector. Never pull
the interface cable to remove the PC Card and connector.
5Continue with “Installing and Configuring the Software” on
page 9.
8PCMCIA Data/Fax Modem Installation and Testing
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Installing and Configuring the Software
Warning: Save and close any open applications at this time to
avoid any risk of data loss.
The README file contains information about the software installation
that may be helpful with your application. We recommend that you
read this file before installing the software. For instructions on how
to view the file, see “Accessing the README File” on page 12.
1Insert the Data/Fax Modem diskette in your diskette drive.
2Based on your operating system or environment, begin the
software installation as follows:
OS/2 users
– Open an OS/2 full screen.
– At the command prompt, type a:instos2 and press
Enter.
Windows users
– Pull down File from the Program Manager Action Bar
and select Run.
– In the dialog box, type a:instwin and press Enter.
DOS users
– At the command prompt, type a:instdos and press
Enter.
3Follow the instructions of the setup program.
Although you can install the software without first inserting the
Data/Fax Modem PC Card, we recommend that you insert it
and any other PC Cards that you will be using with the
Data/Fax Modem before you run the setup program.
Installation 9
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The modem device driver requires that Card Services be
installed on your computer. If you receive the message “Card
Services is required,” you must install Card Services before the
software installation can continue. Refer to your computer and
operating system manuals for instructions on how to do this.
The installation program will detect whether or not your
computer is already equipped with a Card Services super
enabler. If one is present, the setup program will detect this
and you will not need to install the v34modem device driver
that is included on the Data/Fax Modem diskette.
4When prompted, choose whether or not you want to install the
README file on your computer. If you choose not to install it,
you can read it at any time on the Data/Fax Modem diskette.
5When prompted, choose whether or not you want to install the
online documentation on your computer. If you choose not to
install it, the online documentation will still be available to you
for later installation from the Data/Fax Modem diskette.
6When prompted, choose whether or not you want to install the
diagnostics program on your computer. This program
performs testing and diagnostics on your Data/Fax Modem. If
you choose not to install it, the program will still be available to
you for later installation from the Data/Fax Modem diskette.
7If you want to verify that you have installed the PC Card and
software correctly and that the Data/Fax Modem is functioning
correctly, continue with “Testing the Data/Fax Modem” on
page 14. If not, you have finished the installation.
To get important information on using your Data/Fax Modem,
read “Using and Testing the Data/Fax Modem” on page 11.
10 PCMCIA Data/Fax Modem Installation and Testing
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Using and Testing the Data/Fax Modem
Note: If your telephone service includes a call-waiting feature, it
should be disabled before you use your Data/Fax Modem to avoid a
communication interruption. Refer to the front pages of your
telephone directory or contact your telephone company for
instructions on how to disable call waiting.
Using the Data/Fax Modem
1Insert the PC Card in an available PC Card socket.
2Start your communications software.
Notice to Windows users: If the PC Card is inserted after
Windows has been started, and your communications software
does not function correctly, it may be necessary to exit and
restart Windows with the PC Card inserted.
3You can now use your modem applications.
Read the instructions that came with your communications
software,or any applications software that was packaged with
the Data/Fax Modem, for information on their use.
Note: To try your modem you may want to connect to the IBM PC
Company Bulletin Board Service(IBM PCC BBS). The service is a
useful source of information including:
Product upgrades
New product announcements
Answers to questions about your modem
Answers to questions about other IBM products
Free software
To connect to the IBM PCC BBS, use your modem applications
software and dial 919-517-0001.
Copyright IBM Corp. 1995 11
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