IBM BladeCanter HS20 User manual

Welcome. . .
Thank you for buying an
IBM server.
This server
contains
information for setting up,
configuring, and using
your server.
For detailed information about
your server, view the publications
on the
You can also find the most
current information about your
server on the IBM Web site at:
http://www.ibm.com/pc/support
Your server is based
on Enterprise X-Architecture,
and it features superior
performance, availability, and
scalability.
Documentation CD.
Installation
Guideand User’s
Installation and
User’s Guide
Install and start
the blade servers
Install addtional
applications, such as
IBM systems management
software and IBM
ServeRAID programs
System is ready to use.
Go to the Server Support
flowchart to register
and profile your server.
Install options:
• Drives
• Microprocessors
• SCSI storage expansion
• Memory
• I/O expansion
If the BladeCenter
is not installed in a
rack, install it now
BladeCenter HS20
Type 8832
Using RDM
See www.pc.ibm.com/ww/eserver/
xseries/systems_management/index.html
for instructions
Using the NOS
installation instructions
at www.ibm.com/pc/support
Install an operating system
(choose one method)

Server Support
Ye s
No
No
Use the troubleshooting
information provided with
your server to determine
the cause of the problem
and the action to take.
Flash the latest levels of BIOS,
service processor, diagnostics,
and RAID code.
You can download this code at
http://www.ibm.com/pc/support/
No
No Software
Ye s
Ye s
Hardware
Check all cables for loose connections
and verify that all optional devices you
installed are on the ServerProven list.
You can view the ServerProven list at
®
http://www.ibm.com/pc/compat/
Server working
properly?
Problem
solved?
Problem
solved?
Hardware or
software problem?
View support telephone numbers at
http://www.ibm.com/planetwide/
View information about IBM support line at
or view support telephone numbers at
http://www.ibm.com/services/sl/products/
http://www.ibm.com/planetwide/
Register your computer. Go to
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Ye s
Problem
solved?

BladeCenter HS20
Type 8832
Installation and User’s Guide
ER s e r v e r


Note: Before using this information and the product it supports, read the general information in
Appendix B, “Warranty information”, on page 67 and Appendix C, “Notices”, on page 79.
First Edition (July 2003)
© Copyright International Business Machines Corporation 2003. All rights reserved.
US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract
with IBM Corp.

Contents
Safety ............................vii
Chapter 1. Introduction ......................1
Related publications .......................4
Features and specifications .....................5
Notices and statements used in this book ...............6
What your IBM BladeCenter HS20 Type 8832 offers ...........6
Reliability, availability, and serviceability features .............7
Major components of the BladeCenter HS20 Type 8832 blade server .....8
System board illustration ......................9
System-board LED locations ...................10
Switches and jumpers .....................11
Switches .........................11
Jumpers .........................11
Chapter 2. Blade server power, controls, and indicators ........13
Turning on the blade server ....................13
Turning off the blade server ....................14
Blade server controls and LEDs ..................15
Chapter 3. Installing options ...................19
Installation guidelines ......................19
System reliability considerations .................19
Handling static-sensitive devices .................19
Removing the blade server from the BladeCenter unit ..........20
Opening the blade server cover...................21
Removing the blade server bezel assembly ..............22
Installing IDE hard disk drives ...................22
Installing memory modules ....................24
Installing an additional microprocessor ................25
Installing an I/O expansion card...................29
Installing a SCSI storage expansion unit ...............31
Installing a SCSI hot-swap hard disk drive ...............33
Replacing a SCSI hot-swap hard disk drive ..............35
Replacing the battery ......................36
Completing the installation.....................38
Installing the blade server bezel assembly ..............39
Closing the blade server cover ..................40
Installing the blade server in the BladeCenter unit ...........41
Updating your blade server configuration ..............42
Input/output connectors and devices .................43
Chapter 4. Configuring your blade server ..............45
Using the Configuration/Setup Utility program .............45
Starting the Configuration/Setup Utility program ............45
Configuration/Setup Utility menu choices ..............45
Using passwords .......................48
Power-on password .....................48
Using the PXE boot agent utility program ...............48
Starting the PXE boot agent utility program .............48
Using Remote Deployment Manager Version 4.1 or later .........49
Firmware updates ........................49
Updating the service processor firmware ..............50
© Copyright IBM Corp. 2003 iii

Configuring the Gigabit Ethernet controllers ..............50
Blade server Ethernet controller enumeration .............51
Chapter 5. Installing the operating system ..............53
Using RDM Version 4.1 or later ...................53
Downloading installation instructions .................53
Chapter 6. Solving problems ...................55
Diagnostic tools overview .....................55
POST beep code descriptions ...................55
POST error messages ......................56
Troubleshooting charts ......................58
Monitor problems .......................58
Mouse problems .......................59
Power problems .......................60
Memory problems .......................60
Microprocessor problems ....................61
Network connection problems ..................61
Option problems .......................61
Service processor problems ...................62
Light Path Diagnostics feature overview................62
Identifying problems using the Light Path Diagnostics..........62
Light Path Diagnostics table ...................63
Appendix A. Getting help and technical assistance ..........65
Before you call .........................65
Using the documentation .....................65
Getting help and information from the World Wide Web ..........65
Software service and support ...................66
Hardware service and support ...................66
Appendix B. Warranty information .................67
Warranty period ........................67
Problem determination .....................67
Running diagnostics .....................67
Checking software .....................67
Warranty service and support ..................68
International Warranty Service ..................68
Purchasing additional services ..................69
IBM Statement of Limited Warranty Z125-4753-06 8/2000 .........70
Part 1 - General Terms .....................70
Part 2 - Country-unique Terms ..................72
Appendix C. Notices ......................79
Edition notice .........................79
Trademarks ..........................80
Important notes.........................80
Product recycling and disposal ...................81
Electronic emission notices ....................81
Federal Communications Commission (FCC) statement .........81
Industry Canada Class A emission compliance statement ........82
Australia and New Zealand Class A statement ............82
United Kingdom telecommunications safety requirement.........82
European Union EMC Directive conformance statement .........82
Taiwanese Class A warning statement ...............83
Chinese Class A warning statement ................83
iv BladeCenter HS20 Type 8832: Installation and User’s Guide

Japanese Voluntary Control Council for Interference (VCCI) statement . . . 83
Index ............................85
Contents v

vi BladeCenter HS20 Type 8832: Installation and User’s Guide

Safety
Before installing this product, read the Safety Information.
Antes de instalar este produto, leia as Informações de Segurança.
Pred instalací tohoto produktu si prectete prírucku bezpecnostních instrukcí.
Læs sikkerhedsforskrifterne, før du installerer dette produkt.
Lees voordat u dit product installeert eerst de veiligheidsvoorschriften.
Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety Information.
Avant d’installer ce produit, lisez les consignes de sécurité.
Vor der Installation dieses Produkts die Sicherheitshinweise lesen.
Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza.
Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet.
Antes de instalar este produto, leia as Informações sobre Segurança.
© Copyright IBM Corp. 2003 vii

Antes de instalar este producto, lea la información de seguridad.
Läs säkerhetsinformationen innan du installerar den här produkten.
Statement 1:
DANGER
Electrical current from power, telephone, and communication cables is
hazardous.
To avoid a shock hazard:
vDo not connect or disconnect any cables or perform installation,
maintenance, or reconfiguration of this product during an electrical
storm.
vConnect all power cords to a properly wired and grounded electrical
outlet.
vConnect to properly wired outlets any equipment that will be attached to
this product.
vWhen possible, use one hand only to connect or disconnect signal
cables.
vNever turn on any equipment when there is evidence of fire, water, or
structural damage.
vDisconnect the attached power cords, telecommunications systems,
networks, and modems before you open the device covers, unless
instructed otherwise in the installation and configuration procedures.
vConnect and disconnect cables as described in the following table when
installing, moving, or opening covers on this product or attached
devices.
To Connect: To Disconnect:
1. Turn everything OFF.
2. First, attach all cables to devices.
3. Attach signal cables to connectors.
4. Attach power cords to outlet.
5. Turn device ON.
1. Turn everything OFF.
2. First, remove power cords from outlet.
3. Remove signal cables from connectors.
4. Remove all cables from devices.
viii BladeCenter HS20 Type 8832: Installation and User’s Guide

Statement 2:
CAUTION:
When replacing the lithium battery, use only IBM Part Number 33F8354 or an
equivalent type battery recommended by the manufacturer. If your system has
a module containing a lithium battery, replace it only with the same module
type made by the same manufacturer. The battery contains lithium and can
explode if not properly used, handled, or disposed of.
Do not:
vThrow or immerse into water
vHeat to more than 100°C (212°F)
vRepair or disassemble
Dispose of the battery as required by local ordinances or regulations.
Statement 3:
CAUTION:
When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or
transmitters) are installed, note the following:
vDo not remove the covers. Removing the covers of the laser product could
result in exposure to hazardous laser radiation. There are no serviceable
parts inside the device.
vUse of controls or adjustments or performance of procedures other than
those specified herein might result in hazardous radiation exposure.
DANGER
Some laser products contain an embedded Class 3A or Class 3B laser
diode. Note the following.
Laser radiation when open. Do not stare into the beam, do not view directly
with optical instruments, and avoid direct exposure to the beam.
Class 1 Laser Product
Laser Klasse 1
Laser Klass 1
Luokan 1 Laserlaite
Appareil A Laser de Classe 1
`
Safety ix

Statement 4:
≥18 kg (39.7 lb) ≥32 kg (70.5 lb) ≥55 kg (121.2 lb)
CAUTION:
Use safe practices when lifting.
Statement 5:
CAUTION:
The power control button on the device and the power switch on the power
supply do not turn off the electrical current supplied to the device. The device
also might have more than one power cord. To remove all electrical current
from the device, ensure that all power cords are disconnected from the power
source.
1
2
xBladeCenter HS20 Type 8832: Installation and User’s Guide

Statement 8:
CAUTION:
Never remove the cover on a power supply or any part that has the following
label attached.
Hazardous voltage, current, and energy levels are present inside any
component that has this label attached. There are no serviceable parts inside
these components. If you suspect a problem with one of these parts, contact
a service technician.
Statement 13:
DANGER
Overloading a branch circuit is potentially a fire hazard and a shock hazard
under certain conditions. To avoid these hazards, ensure that your system
electrical requirements do not exceed branch circuit protection
requirements. Refer to the information that is provided with your device for
electrical specifications.
Statement 21:
CAUTION:
Hazardous energy is present when the blade is connected to the power
source. Always replace the blade cover before installing the blade.
Safety xi

xii BladeCenter HS20 Type 8832: Installation and User’s Guide

Chapter 1. Introduction
The IBM
®
BladeCenter
™
HS20 Type 8832 blade server is based on the IBM
Enterprise X-Architecture
™
technologies
1
.
Your server is a blade-model server that is one of up to 14 blades that can be
installed in the IBM Eserver BladeCenter Type 8677. This high-performance blade
server is ideally suited for networking environments that require superior
microprocessor performance, efficient memory management, flexibility, and reliable
data storage.
This Installation and User’s Guide provides information to:
vSet up your blade server
vStart and configure your blade server
vInstall options
vInstall your operating system
vPerform basic troubleshooting of your blade server
Your server might have features that are not described in the documentation that
you received with the server. The documentation might be updated occasionally to
include information about those features, or technical updates might be available to
provide additional information that is not included in your server documentation.
These updates are available from the IBM Web site. Complete the following steps
to check for updated documentation and technical updates:
1. Go to http://www.ibm.com/pc/support/.
2. In the Learn section, click Online publications.
3. On the “Online publications” page, in the Brand field, select Servers.
4. In the Family field, select BladeCenter HS20.
5. Click Display documents.
Packaged with the Installation and User’s Guide are software CDs that help you to
configure hardware, install device drivers, and install the operating system. To
download the latest device drivers, go to the IBM Support Web site at
http://www.ibm.com/pc/support/.
This Installation and User’s Guide and other publications that provide detailed
information about your blade server are provided in Portable Document Format
(PDF) on the IBM BladeCenter Documentation CD.
Your blade server comes with a three-year limited warranty. If you have access to
the World Wide Web, you can obtain up-to-date information about your BladeCenter
HS20 Type 8832 model and IBM xSeries
™
server products at
http://www.ibm.com/eserver/xseries/.
You can register the blade servers at http://www.ibm.com/pc/register/.
1. Enterprise X-Architecture technology takes full advantage of existing IBM technologies to build powerful, scalable, and reliable Intel
processor-based servers. For more information about IBM Enterprise X-Architecture, go to
http://www.ibm.com/pc/us/eserver/xseries/xarchitecture/enterprise/index.html.
© Copyright IBM Corp. 2003 1

Record information about your BladeCenter HS20 blade server in the following
table.
Product name BladeCenter HS20
Machine type 8832
Model number _____________________________________________
Serial number _____________________________________________
The machine type, model number, and serial number are on the ID label that is
behind the control panel door on the front of the blade server, and on a label on the
right side of the blade server that is visible when the blade server is not in the
BladeCenter unit. You will need these numbers when you register your blade server
with IBM.
Control panel
Release
levers
2BladeCenter HS20 Type 8832: Installation and User’s Guide

A set of user labels comes with the blade server. When you install the blade server
in the BladeCenter unit, write whatever identifying information you want on a label
and place it on the BladeCenter bezel just below the blade server, as shown in the
following illustration.
User
label
Important: Do not place the label on the blade server itself or in any way block the
ventilation holes on the blade server.
Chapter 1. Introduction 3

Related publications
In addition to this Installation and User’s Guide, the following documentation is
provided in PDF on the IBM BladeCenter Documentation CD that comes with your
IBM BladeCenter HS20 Type 8832 blade server:
vSafety Information: This publication contains translated caution and danger
statements. Each caution and danger statement that appears in the
documentation has a number that you can use to locate the corresponding
statement in your language in the Safety Information book.
vBladeCenter HS20 Type 8832 Hardware Maintenance Manual and
Troubleshooting Guide: This publication contains the information to help you
solve BladeCenter HS20 problems yourself, and it contains information for
service technicians.
vEserver BladeCenter Type 8677 Installation and User’s Guide: This publication
contains instructions for setting up and configuring the BladeCenter unit and
basic instructions for installing some options. It also contains general information
about the BladeCenter unit.
vEserver BladeCenter Type 8677 Hardware Maintenance Manual and
Troubleshooting Guide: This publication contains the information to help you
solve BladeCenter problems yourself, and information for service technicians.
vEserver BladeCenter Type 8677 Rack Installation Instructions: This publication
contains instructions for installing the BladeCenter unit in a rack.
vIBM 4-Port Gb Ethernet Switch Module for BladeCenter Installation and User’s
Guide: This publication contains instructions for setting up and configuring the
IBM 4-Port Gb Ethernet Switch Module for BladeCenter and a description of the
switch module features.
Additional publications might be included on the IBM BladeCenter Documentation
CD.
4BladeCenter HS20 Type 8832: Installation and User’s Guide

Features and specifications
The following table provides a summary of the features and specifications of your
BladeCenter HS20 Type 8832 blade server.
You can use the Configuration/Setup Utility program in your server to determine the
specific type of microprocessor that is in the blade server.
Note: Power, cooling, removable-media drives, external ports, and advanced
system management are provided by the IBM Eserver BladeCenter Type
8677.
Microprocessor:
Supports up to 2 microprocessors
vIntel Xeon Processor
v512 KB ECC L2 cache
v533 MHz front-side bus (FSB)
Memory:
vFour double data rate (DDR)
PC1600 sockets
vMinimum: 512 MB
vMaximum: 4 GB (8 GB with
availability of 2 GB DIMMs)
vType: 2-way interleaved, DDR,
PC2100, ECC SDRAM registered
x4 (Chipkill
™
) DIMMs only
Note: PC2100 DIMMs are
backward-compatible and can
function in the PC1600 sockets
vSupports 256 MB, 512 MB, and 1
GB (2 GB when available) dual
inline memory modules (DIMMs)
Drives:
vSupport for up to two internal IDE
2.5-inch hard disk drives
vSupport for up to two Ultra320
SCSI hot-swap hard disk drives
available in an optional SCSI
storage expansion unit
Size:
vHeight: 24.5 cm (9.7 inches)
vDepth: 44.6 cm (17.6 inches)
vWidth: 2.9 cm (1.14 inches)
vMaximum weight: 5.4 kg (12 lb)
Integrated functions:
vTwo Gigabit Ethernet controllers
vATI Rage XL video controller
vLight Path Diagnostics
™
vLocal service processor
vIDE hard disk drive controller
vRS-485 interface for
communication with BladeCenter
management module
vUSB buses for communication
with keyboard, mouse, diskette
drive, and CD-ROM drive
Predictive Failure Analysis
®
(PFA)
alerts:
vMicroprocessor
vMemory
vHard disk drives
Environment:
vAir temperature:
– Blade server on: 10° to 35°C (50°
to 95°F). Altitude: 0 to 914 m
(2998.69 ft)
– Blade server on: 10° to 32°C (50°
to 95°F). Altitude: 914 m to 2134
m (2998.69 ft to 7000 ft)
– Blade server off: -40° to 60°C
(-40° to 140° F)
vHumidity:
– Blade server on: 8% to 80%
– Blade server off: 5% to 80%
Electrical input:
vInput voltage: 12 V dc
Note: The operating system in the blade server must provide USB support for the
blade server to recognize and use the keyboard, mouse, CD-ROM drive, and
diskette drive. The BladeCenter unit uses USB for internal communications
with these devices.
Chapter 1. Introduction 5

Notices and statements used in this book
The caution and danger statements used in this book also appear in the multilingual
Safety Information book provided on the IBM BladeCenter Documentation CD. Each
caution and danger statement is numbered for reference to the corresponding
statement in the safety book.
The following notices and statements are used in the documentation:
vNote: These notices provide important tips, guidance, or advice.
vImportant: These notices provide information or advice that might help you avoid
inconvenient or problem situations.
vAttention: These notices indicate possible damage to programs, devices, or
data. An attention notice is placed just before the instruction or situation in which
damage could occur.
vCaution: These statements indicate situations that can be potentially hazardous
to you. A caution statement is placed just before the description of a potentially
hazardous procedure step or situation.
vDanger: These statements indicate situations that can be potentially lethal or
extremely hazardous to you. A danger statement is placed just before the
description of a potentially lethal or extremely hazardous procedure step or
situation.
What your IBM BladeCenter HS20 Type 8832 offers
The design of your blade server takes advantage of advancements in memory
management and data storage. Your blade server includes:
vIBM Enterprise X-Architecture
IBM Enterprise X-Architecture technology leverages proven innovative IBM
technologies to build powerful, scalable, reliable Intel-processor-based servers.
Enterprise X-Architecture technology includes features such as Light Path
Diagnostics, Predictive Failure Analysis (PFA) and Advanced System
Management.
vImpressive performance using the latest microprocessor technology
Your blade server supports up to two Intel Xeon microprocessors. Your blade
server comes with at least one microprocessor installed; you can install an
additional microprocessor to further enhance performance and symmetric
multiprocessing (SMP) capability.
vLarge system memory
The memory bus in your blade server supports up to 4 GB (8 GB with availability
of 2 GB DIMMs) of system memory. The memory controller provides support for
up to four industry-standard 2.5 V, 184-pin, double-data-rate (DDR), PC2100,
registered synchronous dynamic random-access memory (SDRAM) with error
correcting code (ECC) DIMMs. For the most current list of supported DIMMs, see
the Server Proven list.
vLight Path Diagnostics
The Light Path Diagnostics feature provides LEDs to assist in isolating problems
with the blade server. An LED on the blade server control panel is lit if an
unusual condition or a problem occurs. If this happens, you can look at the LEDs
on the system board to locate the source of the problem.
vIntegrated network environment support
Your blade server comes with two integrated Gigabit Ethernet controllers. Each
Ethernet controller has an interface for connecting to 10/100/1000-Mbps networks
6BladeCenter HS20 Type 8832: Installation and User’s Guide