IBM xSeries 382 User manual

IBM eServer xSeries 382
Type 8834
User’s Guide
ERserver


IBM eServer xSeries 382
Type 8834
User’s Guide
ER s e r v e r


Note:
Before using this information and the product it supports, read the general information in Appendix B,
“IBM Statement of Limited Warranty Z125-4753-07 11/2002”, on page 17, and Appendix C, “Notices”, on
page 33.
First Edition (August 2003)
© Copyright International Business Machines Corporation 2003. All rights reserved.
US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract
with IBM Corp.

Contents
Safety ............................v
Chapter 1. Introducing the IBM Eserver xSeries 382 Type 8834 server ...1
Related publications .......................2
Notices and statements used in this book ...............3
Features and specifications .....................4
What your server offers ......................5
Updating device drivers ......................6
Controls and LEDs ........................6
Server power features.......................8
Turning on the server ......................8
Turning off the server ......................9
Chapter 2. Configuring your server ................11
Using the Configuration/Setup Utility program..............11
Starting the Configuration/Setup Utility program ............11
Password ..........................12
Using the LSI Logic Configuration Utility program ............12
Starting the LSI Logic Configuration Utility program ..........12
Formatting a SCSI hard disk drive .................13
Using ServeRAID Manager ....................13
Configuring the Gigabit Ethernet controller ...............14
Updating BIOS .........................14
Appendix A. Getting help and technical assistance ..........15
Before you call .........................15
Using the documentation .....................15
Getting help and information from the World Wide Web ..........15
Software service and support ...................16
Hardware service and support ...................16
Appendix B. IBM Statement of Limited Warranty Z125-4753-07 11/2002 ..17
Part 1 - General Terms ......................17
Part 2 - Country-unique Terms ...................20
Part3-Warranty Information ...................31
Appendix C. Notices ......................33
Edition notice .........................33
Trademarks ..........................34
Important notes.........................34
Product recycling and disposal ...................35
Electronic emission notices ....................35
Federal Communications Commission (FCC) statement .........35
Industry Canada Class A emission compliance statement ........36
Australia and New Zealand Class A statement ............36
United Kingdom telecommunications safety requirement.........36
European Union EMC Directive conformance statement .........36
Taiwanese Class A warning statement ...............37
Chinese Class A warning statement ................37
Japanese Voluntary Control Council for Interference (VCCI) statement . . . 37
Power cords ..........................37
Index ............................41
© Copyright IBM Corp. 2003 iii

iv IBM eServer xSeries 382 Type 8834: User’s Guide

Safety
Before installing this product, read the Safety Information.
Antes de instalar este produto, leia as Informações de Segurança.
Pred instalací tohoto produktu si prectete prírucku bezpecnostních instrukcí.
Læs sikkerhedsforskrifterne, før du installerer dette produkt.
Lees voordat u dit product installeert eerst de veiligheidsvoorschriften.
Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety Information.
Avant d’installer ce produit, lisez les consignes de sécurité.
Vor der Installation dieses Produkts die Sicherheitshinweise lesen.
Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza.
Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet.
Antes de instalar este produto, leia as Informações sobre Segurança.
© Copyright IBM Corp. 2003 v

Antes de instalar este producto, lea la información de seguridad.
Läs säkerhetsinformationen innan du installerar den här produkten.
Statement 1
Danger
Electrical current from power, telephone, and communication cables is hazardous.
To avoid a shock hazard:
vDo not connect or disconnect any cables or perform installation, maintenance, or
reconfiguration of this product during an electrical storm.
vConnect all power cords to a properly wired and grounded electrical outlet.
vConnect to properly wired outlets any equipment that will be attached to this
product.
vWhen possible, use one hand only to connect or disconnect signal cables.
vNever turn on any equipment when there is evidence of fire, water, or structural
damage.
vDisconnect the attached power cords, telecommunications systems, networks, and
modems before you open the device covers, unless instructed otherwise in the
installation and configuration procedures.
vConnect and disconnect cables as described in the following table when installing,
moving, or opening covers on this product or attached devices.
To connect:
1. Turn everything OFF.
2. First, attach all cables to devices.
3. Attach signal cables to connectors.
4. Attach power cords to outlet.
5. Turn device ON.
To disconnect:
1. Turn everything OFF.
2. First, remove power cords from outlet.
3. Remove signal cables from connectors.
4. Remove all cables from devices.
Statement 2
CAUTION:
When replacing the lithium battery, use only IBM Part Number 33F8354 or an
equivalent type battery recommended by the manufacturer. If your system has a
module containing a lithium battery, replace it only with the same module type made
by the same manufacturer. The battery contains lithium and can explode if not
properly used, handled, or disposed of.
Do not:
vThrow or immerse into water.
vHeat to more than 100°C (212°F)
vRepair or disassemble
Dispose of the battery as required by local ordinances or regulations.
vi IBM eServer xSeries 382 Type 8834: User’s Guide

Statement 3
CAUTION:
When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or
transmitters) are installed, note the following:
vDo not remove the covers. Removing the covers of the laser product could result in
exposure to hazardous laser radiation. There are no serviceable parts inside the
device.
vUse of controls or adjustments or performance of procedures other than those
specified herein might result in hazardous radiation exposure.
Danger
Some laser products contain an embedded Class 3A or Class 3B laser diode. Note the
following. Laser radiation when open. Do not stare into the beam, do not view directly with
optical instruments, and avoid direct exposure to the beam.
Statement 4
≥18 kg (39.7 lb) ≥32 kg (70.5 lb) ≥55 kg (121.2 lb)
CAUTION:
Use safe practices when lifting.
Safety vii

Statement 5
CAUTION:
The power-control button on the device and the power switch on the power supply do
not turn off the electrical current supplied to the device. The device also might have
more than one power cord. To remove all electrical current from the device, ensure
that all power cords are disconnected from the power source.
1
2
Statement 8
CAUTION:
Never remove the cover on a power supply or any part that has the following label
attached.
Hazardous voltage, current, and energy levels are present inside any component that
has this label attached. There are no serviceable parts inside these components. If you
suspect a problem with one of these parts, contact a service technician.
Statement 12
CAUTION:
The following label indicates a hot surface nearby.
Statement 13
DANGER:
Overloading a branch circuit is potentially a fire hazard and a shock hazard under
certain conditions. To avoid these hazards, ensure that your system electrical
requirements do not exceed the branch circuit protection requirements. Refer to the
information that is provided with your IBM device for electrical specifications.
viii IBM eServer xSeries 382 Type 8834: User’s Guide

Statement 15
CAUTION:
Make sure that the rack is secured properly to avoid tipping when the server unit is
extended.
Statement 23
CAUTION:
Do not place any object weighing more than 50 kg (110 lb) on top of rack-mounted
devices.
>50 kg (110 lb)
WARNING: Handling the cord on this product or cords associated with accessories
sold with this product, will expose you to lead, a chemical known to the State of
California to cause cancer, and birth defects or other reproductive harm. Wash
hands after handling.
ADVERTENCIA: El contacto con el cable de este producto o con cables de
accesorios que se venden junto con este producto, pueden exponerle al plomo, un
elemento químico que en el estado de California de los Estados Unidos está
considerado como un causante de cancer y de defectos congénitos, además de
otros riesgos reproductivos. Lávese las manos después de usar el producto.
Safety ix

xIBM eServer xSeries 382 Type 8834: User’s Guide

Chapter 1. Introducing the IBM Eserver xSeries 382 Type
8834 server
The IBM
®
Eserver xSeries 382 Type 8834 server is a 2-U
1
-high high-performance
server based on Intel Itanium 2 processors. It is symmetric multiprocessing (SMP)
capable, if this feature is supported by your operating system. It is ideally suited for
networking environments that require superior microprocessor performance, efficient
memory management, flexibility, and large amounts of reliable data storage.
Performance, ease of use, reliability, and expansion capabilities were key
considerations in the design of your server. These design features make it possible
for you to customize the system hardware to meet your needs today and provide
flexible expansion capabilities for the future.
Your server comes with a limited warranty. For more information about the terms of
your warranty, see Appendix B, “IBM Statement of Limited Warranty Z125-4753-07
11/2002”, on page 17.
For service or assistance information, see Appendix A, “Getting help and technical
assistance”, on page 15.
You can obtain up-to-date information about your server model and other IBM
server products at http://www.ibm.com/pc/us/eserver/xseries/.
Note: The illustrations in this document might differ slightly from your hardware.
1. Racks are measured in vertical increments of 1.75 inches each. Each increment is called a ″U.″A 1-U-high device is 1.75 inches
tall.
© Copyright IBM Corp. 2003 1

Related publications
This User’s Guide provides general information about your server, including
information about features, how to configure the server, and how to get help. In
addition to this User’s Guide, the following documentation comes with your server:
vInstallation Guide
This printed publication contains instructions for setting up your server and basic
instructions for installing some options.
vSafety Information
This publication is in PDF on the IBM xSeries
™
Documentation CD. It contains
translated caution and danger statements. Each caution and danger statement
that appears in the documentation has a number that you can use to locate the
corresponding statement in your language in the Safety Information book.
vRack Installation Instructions
This printed publication contains instructions for installing your server in a rack.
vHardware Maintenance Manual and Troubleshooting Guide
This publication is in PDF on the IBM xSeries Documentation CD. It contains
information to help you solve problems yourself, and it contains information for
service technicians.
Depending on your server model, additional publications might be included on the
IBM xSeries Documentation CD.
Your server might have features that are not described in the documentation that
you received with the server. The documentation might be updated occasionally to
include information about those features, or technical updates might be available to
provide additional information that is not included in your server documentation.
These updates are available from the IBM Web site. Complete the following steps
to check for updated documentation and technical updates:
1. Go to http://www.ibm.com/pc/support/.
2. In the Learn section, click Online publications.
3. On the “Online publications” page, in the Brand field, select Servers.
4. In the Family field, select xSeries 382.
5. Click Display documents.
2IBM eServer xSeries 382 Type 8834: User’s Guide

Notices and statements used in this book
The caution and danger statements that appear in this book are also in the
multilingual Safety Information book, which is on the IBM xSeries Documentation
CD. Each statement is numbered for reference to the corresponding statement in
the Safety Information book.
The following notices and statements are used in the documentation:
vNotes: These notices provide important tips, guidance, or advice.
vImportant: These notices provide information or advice that might help you avoid
inconvenient or problem situations.
vAttention: These notices indicate potential damage to programs, devices, or
data. An attention notice is placed just before the instruction or situation in which
damage could occur.
vCaution: These statements indicate situations that can be potentially hazardous
to you. A caution statement is placed just before the description of a potentially
hazardous procedure step or situation.
vDanger: These statements indicate situations that can be potentially lethal or
extremely hazardous to you. A danger statement is placed just before the
description of a potentially lethal or extremely hazardous procedure step or
situation.
Chapter 1. Introducing the IBM Eserver xSeries 382 Type 8834 server 3

Features and specifications
The following information is a summary of the features and specifications of your
server. Depending on your server model, some features might not be available, or
some specifications might not apply.
Use the Configuration/Setup Utility program to determine the type and speed of the
microprocessor that is in your server.
Table 1. Features and specifications
Microprocessor:
vIntel Itanium 2 processor
vLevel-3 cache
v400 MHz front-side bus (FSB)
vSupport for two microprocessors
Memory:
vMinimum: 1 GB
vMaximum: 16 GB
vType: PC2100, double-data-rate
(DDR)
vConnectors: eight dual inline memory
module (DIMM) connectors, four-way
interleaved
Drives standard:
vDVD/CD-RW combo: EIDE
vOne or two hot-swap SCSI hard disk
drives, depending on server model
Expansion bays:
vTwo open hot-swap, slim-high,
3.5-inch drive bays (one or two SCSI
drives installed, depending on server
model)
PCI expansion slots:
vTwo PCI-X 100 MHz/64-bit, full-length
vOne PCI-X 133 MHz/64-bit,
full-length
Cooling:
Six speed-controlled fans
Upgradeable microcode:
BIOS upgrades (when available) can
update EEPROMs on the system board
Integrated functions:
vDual Gigabit Ethernet controller on the
system board with two RJ-45 Ethernet
ports
vOne serial port (RJ-45)
vIntegrated SCSI controller with one
external Ultra320 SCSI port
vFour Universal Serial Bus (USB) v1.1
ports (two on front and two on rear of
enclosure)
vATA-100 single-channel IDE controller
vTwo VGA video connectors (one on
front and one on rear of enclosure)
vUSB keyboard and mouse support
Failure LEDs:
vSystem status/fault
vPower
vDisk drive
vFans
Power supplies:
vTwo non-redundant hot-swap 350-watt
output (115-230 V ac) for 700-watt total
output
vSome server models come with a third
350-watt hot-swap power supply that
provides 2+1 redundancy
Electrical input:
vSine-wave input (50 or 60 Hz) required
vInput voltage and frequency ranges
automatically selected
vInput voltage low range:
– Minimum: 100 V ac
– Maximum: 127 V ac
vInput voltage high range:
– Minimum: 200 V ac
– Maximum: 240 V ac
vInput kilovolt-amperes (kVA) approximately:
– Minimum: 0.15 kVA (all models)
– Maximum: 0.80 kVA with two power
supplies, 0.62 kVA with three redundant
power supplies
Heat output:
Approximate heat output is 2259 British
thermal units (Btu) per hour (662 watts) for the
maximum server configuration.
Environment:
vAir temperature (operating): 10° to 35°C
(50° to 95°F)
vHumidity (storage): 50% to 90%
non-condensing
Acoustical noise emissions:
vSound power, idle: 7.0 bel maximum
vSound power, operating: 7.0 bel maximum
Size:
vHeight: 87 mm (3.4 in.)
vDepth: 747 mm (29.4 in.)
vWidth: 449 mm (17.7 in.)
vWeight: 30 kg (65 lb) when fully configured
4IBM eServer xSeries 382 Type 8834: User’s Guide

What your server offers
Your server takes advantage of advancements in symmetric multiprocessing (SMP),
data storage, disk-array technologies, and memory management. Your server
includes:
vRedundant power capabilities
Some server models provide redundant power capability. Your server comes with
two or three 350-watt hot-swap power supplies. Three power supplies provide
redundant power: if the average load on your server is less than 700 watts and a
problem occurs with one of the power supplies, the remaining two power supplies
can handle the load.
vLarge system-memory capacity
Your server supports up to 16 GB of system memory. The memory controller
provides error correcting code (ECC) support for up to eight industry-standard,
133 MHz, 2.5 V, 184-pin, double-data-rate (DDR), PC2100 registered,
synchronous dynamic random access memory (SDRAM) dual inline memory
modules (DIMMs). The memory controller provides Chipkill
™
memory protection if
all DIMMs are type x4. Chipkill memory protection is a technology that protects
the server from a single chip failure on a DIMM.
vImpressive performance using SMP
Your server supports two Intel Itanium 2 microprocessors installed for enhanced
performance and SMP capability.
vLarge data-storage and hot-swap capabilities
Your server supports up to two 25.4-mm (1-inch) slim-high, 3.5-inch hot-swap
hard disk drives in the hot-swap bays. With the hot-swap feature, you can add,
remove, or replace hard disk drives without turning off the server.
vNetwork Alerts
Your server supports network alerts that provide notification of changes in the
server system. These alerts help manage and monitor the hardware and software
features of your server.
vSerial over LAN
Your server supports Serial over LAN technology, which provides advanced
remote management capability. It provides the ability to redirect server serial data
over a LAN without the use of serial concentrators. It also eliminates the need for
serial cabling by internally rerouting serial packets over the LAN. The Serial over
LAN feature enables redirection of both the BIOS console to a remote client
console to provide remote administration and eliminate the need for a dedicated
monitor and keyboard. The Serial over LAN feature does not require any special
client software because it is designed to work with existing standard Telnet
consoles.
vIntegrated network support
Your server comes with an integrated dual-channel Gigabit Ethernet controller on
the system board. This Ethernet controller has an interface for connecting to a
10-Mbps, 100-Mbps, or 1-Gbps network. The server automatically selects
between 10BASE-T and 100/1000BASE-TX environments. The controller
provides full-duplex (FDX) capability, which enables simultaneous transmission
and reception of data on an Ethernet local area network (LAN).
vRedundant connection
The dual-channel Ethernet controller on the system board provides a failover
capability to a redundant Ethernet connection. If a problem occurs with the
primary Ethernet connection, all Ethernet traffic associated with the primary
Chapter 1. Introducing the IBM Eserver xSeries 382 Type 8834 server 5

connection is automatically switched to the redundant Ethernet connection. If the
appropriate device drivers are installed, this switching occurs without data loss
and without user intervention.
vResource CD
The Resource CD that comes with your server provides programs to help you set
up and maintain your server.
vServeRAID support
Your server supports IBM ServeRAID adapters to create an external redundant
array of independent disks (RAID) configuration.
Updating device drivers
Device drivers for IBM devices and the instructions to install them are on the
Resource CD.
Before you can recover or install device drivers, your operating system must be
installed on your computer. Make sure that you have the documentation and
software media for the device. The latest device drivers are also available at
http://www.ibm.com/pc/support/.
Controls and LEDs
The following illustrations show the controls and LEDs on the front of the server.
The ac-power and power-supply LEDs are behind the bezel. The DVD/CD-ROM
drive, front panel video and USB connectors, and all operator information panel
controls and LEDs are behind the bezel door.
CD-ROM drive
activity LED
CD-eject button
Operator information panel
USB 3 connector
USB 4 connector
Hard disk drive
activity LEDs
Hard disk drive
status LEDs
Front panel
video connector
PS1 LED
PS2 LED
PS-share LED
(some models)
AC-R LED
AC2 LED
AC1 LED
Hot-swap hard disk drive activity LED
On some server models, each hot-swap drive has a hard disk drive activity
LED. When this green LED is flashing, it indicates that the drive is in use.
Hot-swap hard disk drive status LED
On some server models, each hot-swap drive has a hard disk drive status
LED. When this amber LED is lit, it indicates that the drive has failed.
DVD/CD-RW drive activity LED
When this LED is lit, it indicates that the DVD/CD-RW drive is in use.
CD-eject button
Press this button to release a CD or DVD from the DVD/CD-RW drive.
Hard disk drive activity/failure LED
When this amber LED is lit continuously (not flashing), it indicates a hard
disk drive failure. Detailed troubleshooting information is in the Hardware
Maintenance Manual and Troubleshooting Guide on the IBM xSeries
Documentation CD.
6IBM eServer xSeries 382 Type 8834: User’s Guide

Ethernet1/Ethernet2 activity LEDs
There are two Ethernet activity LEDs, one for each Ethernet controller in
your server. When each LED is lit, it indicates that there is activity between
one of the Ethernet controllers and the network.
AC1 power LED
When this LED is lit, it indicates that the AC1 power cord is connected to an
ac power source.
AC2 power LED
When this LED is lit, it indicates that the AC2 power cord is connected to an
ac power source.
AC-R power LED
When this LED is lit, it indicates that both the AC1 and AC2 power cords
are connected to an ac power source and three power supplies are
installed in the server. It indicates that the server is operating with
redundant ac power.
PS1/PS2/PS-share power LEDs
This LED is on each hot-swap power supply. When this LED is lit, it
indicates that the power supply is installed and providing dc power to the
server. During typical operation for a server with two power supplies, both
the AC1 and AC2 power LEDs and both the PS1 and PS2 power LEDs are
lit. During typical operation for a server with three redundant power
supplies, both the AC1 and AC2 power LEDs and the PS1, PS2, and
PS-share power LEDs are lit. For any other combination of LEDs, see the
Hardware Maintenance Manual and Troubleshooting Guide on the IBM
xSeries Documentation CD.
The following illustration shows the controls and LEDs on the operator information
panel.
System status/
fault LED
Hard disk drive
activity/failure LED
Ethernet 1
activity LED
Ethernet 2
activity LED
Power
control
button
and LED
Reset
button
System ID
button
and LED
SDINT
(System Diagnostic
Interrupt) button
SD/INT
1
1
2
2
Power-control button/power-on LED
Press this button to turn the server on and off manually. The power-on LED
is in the center of the power-control button. When this LED is lit, it indicates
that the server is turned on. When this LED is off, it indicates that the
server is off or that the server is disconnected from its power source.
Reset button
Press this button to perform a hardware reset of the server and run the
power-on self-test (POST).
SD/INT button
Press this button to initiate a system diagnostic interrupt. See the Hardware
Maintenance Manual and Troubleshooting Guide on the IBM xSeries
Documentation CD for information.
System ID button and LED
Press this button to turn the system ID LEDs on and off, as an aid in
Chapter 1. Introducing the IBM Eserver xSeries 382 Type 8834 server 7

visually locating the server. This LED can also be turned on remotely by the
system administrator. There are system ID buttons and LEDs on the front
and rear of the server.
System status/fault LED
When this LED is lit green, it indicates normal operation. When this LED is
lit amber, it indicates that a system error has occurred. Detailed
troubleshooting information is in the Hardware Maintenance Manual and
Troubleshooting Guide on the IBM xSeries Documentation CD.
Hard disk drive activity/failure LED
When this amber LED is flashing, it indicates that a hard disk drive is in
use. When this LED is lit continuously (not flashing), it indicates a hard disk
drive failure. Detailed troubleshooting information is in the Hardware
Maintenance Manual and Troubleshooting Guide on the IBM xSeries
Documentation CD.
Ethernet1/Ethernet2 activity LEDs
There are two Ethernet activity LEDs, one for each Ethernet controller in
your server. When each LED is flashing, it indicates that there is activity
between one of the Ethernet controllers and the network. The LEDs are off
if there is no Ethernet connection and are lit continuously if there is a
connection with no activity. Ethernet link status and speed LEDs are also on
each Ethernet connector on the rear of the server.
Server power features
When the server is connected to an ac power source but is not turned on, the
operating system does not run, and all core logic is shut down; however, the server
can respond to remote requests to turn on the server. The power supply LEDs flash
to indicate that the server is connected to an ac power source but is not turned on
(standby mode).
Turning on the server
Notes:
1. Turn on all external devices, such as the monitor, before turning on the server.
2. The power-on LED on the front of the server is lit when the server is on and
while it is powering up.
Approximately 10 seconds after the server is connected to ac power, the
power-control button becomes active, and you can turn on the server and start the
operating system by pressing the power-control button. If a power failure occurs
while the server is turned on, the server can be configured to restart automatically
when power is restored. See the Resource CD for information about configuring
power options using the System Maintenance Utility.
Note: When 4 GB or more of memory (physical or logical) is installed, some
memory is reserved for various system resources and is unavailable to the
operating system. The amount of memory that is reserved for system
resources depends on the operating system, the configuration of the server,
and the configured PCI options.
8IBM eServer xSeries 382 Type 8834: User’s Guide