IBM Enterprise Server S80 User manual

Enterprise Server S80
pSeries 680 Model S85
User’s Guide
SA38-0557-01
IBM

Second Edition (November 2000)
Before using this information and the product it supports, read the information in “Safety Notices” on page xi,
“Appendix A. Environmental Notices” on page 197, and “Appendix B. Notices” on page 199.
©International Business Machines Corporation, 1999, 2000. All rights reserved.
Note to U.S. Government Users Restricted Rights--Use, duplication or disclosure restricted by GSA ADP Schedule
Contract with IBM Corp.

Contents
Safety Notices ........................xi
Electrical Safety........................xi
Laser Safety Information ....................xiii
Data Integrity and Verification ..................xv
About This Book ......................xvii
ISO 9000 .........................xvii
Online Publications ......................xvii
Related Publications......................xvii
Trademarks ........................xviii
Chapter 1. System Introduction ..................1
System Rack .........................2
I/ORack..........................4
I/ODrawers.........................5
10EIAUnitI/ODrawer....................5
Input/Output Connectors .....................6
10EIAUnitI/ODrawer....................6
Chapter 2. Using the System ...................9
Operator Panel and Power Control .................9
Powering On the System ....................10
Powering Off the System ....................10
POST Indicators .......................12
POST Keys .........................1313
Console Strategy .......................14
Reading the System Rack Operator Panel Display ............14
I/O Drawer Indicator Panels ...................15
10 EIA Unit I/O Drawer Indicator Panel ...............15
Using the Keyboards ......................17
Using the Three-Button Mouse ..................19
Handling the Mouse Correctly ..................20
Caring for the Mouse.....................20
Cleaning the Mouse .....................21
Using the 3.5-Inch Diskette Drive..................22
Diskette Compatibility ....................22
Write-Protecting 3.5-Inch Diskettes ................22
Loading and Unloading the 3.5-Inch Diskette .............23
General Information for 5.0GB 8-mm Tape Drive.............24
Recommendations .....................24
Types of 8-mm Tape Cartridges .................24
Tape Cartridge Compatibility ..................25
Setting the Write-Protect Tab on 8-mm Tape Cartridges .........25
Environmental Considerations for 8-mm Data Cartridges .........26
Operating in Harsh Environments.................26
8-mm Data Cartridge Erasure ..................26
iii

Tape Cartridge Data Efficiency .................27
Using the 5.0GB 8-mm Tape Drive .................28
Status Lights .......................28
Status Light States .....................28
Loading the 8-mm Tape Cartridge ................29
Unloading the 8-mm Tape Cartridge ................30
Cleaning the Tape Path on the 5.0GB 8-mm Tape Drive .........30
General Information for 4.0GB 4-mm Tape Drive.............32
Recommendations .....................32
Types of 4-mm Tape Cartridges .................33
Tape Cartridge Compatibility ..................33
Setting the Write-Protect Tab on 4-mm Tape Cartridges .........34
Environmental Considerations for 4-mm Data Cartridges .........34
Operating in Harsh Environments.................35
4-mm Data Cartridge Erasure ..................35
Tape Cartridge Data Capacity ..................35
Using the 4.0GB 4-mm Tape Drive .................36
Status Lights .......................36
Status Light States .....................36
Loading the 4-mm Tape Cartridge ................38
Unloading the 4-mm Tape Cartridge ................39
Cleaning the Tape Path on the 4.0GB 4-mm Tape Drive .........40
Using the CD-ROM Drive ....................42
Loading the CD-ROM Drive ..................42
Unloading the CD-ROM Drive ..................42
Cleaning the CD-ROM Drive ..................43
Emergency Eject ......................43
Using the Hot Swap Disk Drives ..................44
Relationship of AIX Prompts and Physical Drive Location.........44
10 EIA Unit I/O Drawer Locations.................44
Handling Guidelines .....................45
Labels .........................45
Disk Drive Status Light States..................46
Removing and Inserting Disk Drives.................47
Unconfiguring (Removing) or Configuring a Disk Drive..........47
Unconfiguring .......................47
Configuring ........................47
Inserting a Disk Drive into the Hot-Swap Bays ............48
Removing Disk Drives from the Hot-Swap Bays ............52
Ergonomic Information .....................54
Using the Service Processor and Electronic Electronic Service Agent Features . . 55
Service Processor......................55
Electronic Service Agent ...................56
Chapter 3. Service Processor Menus................57
Service Processor Menus ....................59
How to Access Service Processor Menus Locally ...........59
How to Access the Service Processor Menus Remotely .........59
How to Save and Restore Service Processor Settings ..........59
How to return to the service processor menus ............60
iv S80 and S85 User’s Guide

Menu Inactivity .......................60
General User Menus ......................61
Privileged User Menus .....................63
MainMenu........................63
Service Processor Setup Menu .................65
Passwords ........................66
System Power Control Menu ..................69
System Information Menu ...................70
Language Selection Menu ...................72
Call-In/Call-Out Setup Menu ..................73
Modem Configuration Menu ..................74
Serial Port Selection Menu ...................75
Serial Port Speed Setup Menu .................75
Telephone Number Setup Menu .................76
Call-Out Policy Setup Menu ..................77
Customer Account Setup Menu .................78
Reboot/Restart Policy Setup Menu ................79
Boot Mode Menu ......................80
Service Processor Procedures in Service Mode .............81
Service Processor Functions ...................82
System Power-On Methods ...................83
Service Processor Call-In Security .................84
Service Processor Reboot/Restart Recovery ..............85
Boot (IPL) Speed ......................85
Failure During Boot Process ..................85
Failure During Normal System Operation ..............85
Service Processor Reboot/Restart Policy Controls ...........86
Configure/Deconfigure Processors .................88
Processor Deconfiguration During Boot...............88
Service Processor System Monitoring - Surveillance ...........89
System Firmware Surveillance..................89
Operating System Surveillance .................89
Call-Out (Call-Home) ......................91
Console Mirroring .......................92
System Configuration ....................92
Service Processor Error Logs ...................93
System POST Errors......................93
LCD Progress Indicator Log ...................94
Chapter 4. System Management Services ..............95
Text-Based System Management Services ..............95
Password Utilities ......................96
Display Error Log ......................97
Remote Initial Program Load Setup ................98
SCSI Utilities .......................101
Select Console ......................101
MultiBoot ........................102
Select Language......................105
OK Prompt........................105
Exiting System Management Services...............105
Contents v

Chapter 5. Using the Online and Standalone Diagnostics ........107
Standalone and Online Diagnostics Operating Considerations ........107
Selecting a Console Display ..................107
Identifying the Terminal Type to the Diagnostics ...........108
Undefined Terminal Types...................108
Running Standalone Diagnostics ................108
Running Online Diagnostics ..................109
Running the Diagnostics from a TTY Terminal ............109
General Attributes Always Required ...............110
Additional Communication Attributes ...............112
Additional Keyboard Attributes .................113
Additional Printer Attributes ..................114
Online Diagnostics Modes of Operation ...............115
Service Mode .......................115
Running the Online Diagnostics in Service Mode ...........115
Concurrent Mode......................116
Running the Online Diagnostics in Concurrent Mode ..........116
Maintenance Mode .....................117
Running the Online Diagnostics in Maintenance Mode .........117
Standalone Diagnostic Operation .................118
Running the Standalone Diagnostics ...............118
Logical and Physical Locations ..................119
Physical Location Codes ....................119
Location Code Format ....................119
AIX Location Codes......................120
AIX and Physical Location Code Reference Tables ..........122
Chapter 6. Introduction to Tasks and Service Aids ..........141
Tasks ..........................142
Add Resource to Resource List ..................144
AIX Shell Prompt ......................144
Analyze Adapter Internal Log...................144
Backup and Restore Media ...................144
Certify Media ........................145
Change Hardware Vital Product Data ................145
Configure Dials and LPFKeys ..................146
Configure Reboot Policy ....................146
Configure Remote Maintenance Policy ...............148
Configure Ring Indicate Power On Policy...............150
Configure Surveillance Policy ..................150
Create Customized Configuration Diskette ..............151
Delete Resource from Resource List ................151
Disk Maintenance ......................152
DisktoDiskCopy.....................152
Display/Alter Sector .....................152
Display Configuration and Resource List ...............153
Display Firmware Device Node Information ..............153
Display Hardware Error Report ..................153
Display Hardware Vital Product Data ................153
Display Machine Check Error Log .................153
vi S80 and S85 User’s Guide

Display Microcode Level ....................154
Display or Change Bootlist ...................154
Display or Change Diagnostic Run Time Options ............154
Display Previous Diagnostic Results ................155
Display Resource Attributes ...................155
Display Service Hints .....................155
Display Software Product Data ..................156
Display System Environmental Sensors ...............156157
Display Test Patterns .....................157
Download Microcode .....................158
Download Microcode to PCI SCSI RAID Adapter ...........158
Download Microcode to Disk Drive Attached to a PCI SCSI RAID Adapter 158
Download Microcode to a PCI FC-AL Adapter ............158
Download Microcode to Other Devices ..............159
Fibre Channel RAID Service Aids .................159
Flash SK-NET FDDI Firmware ..................160
Format Media........................160
Hardfile Attached to SCSI Adapter (non-RAID) ............160
Hardfile Attached to PCI SCSI RAID Adapter ............162
Optical Media .......................162
Diskette Format ......................162
Generic Microcode Download ..................163
Local Area Network Analyzer...................163
Log Repair Action ......................163
Periodic Diagnostics .....................164
PCI RAID Physical Disk Identify..................164
Process Supplemental Media ..................164
Run Diagnostics .......................165
Run Error Log Analysis ....................165
Run Exercisers .......................165
Exerciser Commands (CMD)..................165
Acronyms ........................166
Memory Exerciser .....................166
Save or Restore Hardware Management Policies ............167
SCSI Bus Analyzer ......................167
SCSI Device Identification and Removal ...............168
SCSD Tape Drive Service Aid ..................169
Spare Sector Availability ....................170
SSA Service Aids ......................170
Update Disk Based Diagnostics ..................170
Update System or Service Processor Flash ..............171
7135 RAIDiant Array Service Aid .................171172
7318 Serial Communications Network Server Service Aid .........172
Chapter 7. Using the System Verification Procedure ..........173
Step 1. Considerations before Running ThisProcedure ..........173
Step 2. Loading the Diagnostics..................174
Step 3. Running System Verification ................175
Step 4. Additional System Verification ................175
Step 5. Stopping the Diagnostics .................175
Contents vii

Chapter 8. Hardware Problem Determination ............177
Problem Determination Using the Standalone or Online Diagnostics......177
Step 1. Considerations before Running This Procedure ..........177
Step 2 ..........................177
Step 3 ..........................178
Step 4 ..........................178
Step 5 ..........................179
Step 6 ..........................179
Step 7 ..........................180
Step 8 ..........................180
Step 9 ..........................180
Step 10 ..........................181
Step 11 ..........................182
Step 12 ..........................183
Step 13 ..........................183
Step 14 ..........................184
Step 15 ..........................184
Step 16 ..........................185
Step 17 ..........................185
Problem Determination When Unable to Load Diagnostics .........186
Step 1. Considerations before Running This Procedure ..........186
Step 2 ..........................186
Step 3 ..........................186
Step 4 ..........................187
Step 5 ..........................188
Step 6 ..........................190
Step 7 ..........................190
Error Codes ........................191
Appendix A. Environmental Notices................197
Product Recycling and Disposal..................197
Environmental Design .....................197
Unit Emissions.......................197
Appendix B. Notices .....................199
Appendix C. Supplies.....................201
Appendix D. Operator Panel Functions ..............203
System Rack Operator Panel ..................203
Function Code Table .....................204
Operator Panel Function Descriptions ................206
Values for IPL Types and Speeds ................206
Function 01 - Display Selected IPL Type, Mode and Speed .......207
Function 02 - Select IPL Type, Mode and Speed ...........207
Function 03 - Start IPL....................208
Function 04 - Lamp Test ...................208
Function 05 - SPCN (System Power Control Network) Informational SRC . . . 208
Function 07 - Restore System Power and Perform Concurrent Maintenance
Repair ........................208
viii S80 and S85 User’s Guide

Function 08 - Fast Power Off..................209
Functions 11 to 19 - System Reference Code ............209
Appendix E. Firmware Update Procedures .............211
Determining the Firmware Levels .................211
Obtaining the Firmware Update Package...............212
Downloading Firmware Updates..................213
Appendix F. Service Processor Setup and Test............215
Service Processor Setup Checklist .................215
Testing the Service Processor Setup ................216
Call-In .........................216
Call-Out.........................217
Serial Port Configuration ...................217
Appendix G. Modem Configurations ...............219
Sample Modem Configuration Files ................219219
Configuration File Selection ...................220
Examples For Using the Generic Sample Modem Configuration Files ....221
Customizing the Modem Configuration Files.............221
IBM 7852-400 DIP Switch Settings................222
Terminal Emulators .....................222
Recovery Procedures ....................222
Seamless Transfer of a Modem Session ...............223
Recovery Strategy .....................224
Prevention Strategy .....................224
Modem Configuration Samples ..................225
Sample File modem_z.cfg...................225
Sample File modem_z0.cfg ..................228
Sample File modem_f.cfg ...................231
Sample File modem_f0.cfg ..................234
Sample File modem_f1.cfg ..................237
Sample File modem_m0.cfg ..................240
Sample File modem_m1.cfg ..................243
Appendix H. High Availability Cabling ...............247
Configuring the HA - 7017 Cluster Server System With No Single Points of Failure 247
Base HA - 7017 Cluster Server System Cabling ............249
Cabling For System Consoles and Cluster Administration Workstations.....249
HA Cluster Server with ASCII System Console ............250
HA Cluster Server With Graphical System Console ..........251
HA Cluster Server Graphical Cluster Administration Workstation ......252
Base HA - 7017 Cluster Server Heartbeat Connections ..........253
SSA Cabling Connections....................254
SSA From Cluster Servers to Double Looped 7133 ..........254
Base HA Cluster Server AC Power Connections ............255
Index ..........................257
Reader’s Comments — We’d Like to Hear From You..........261
Contents ix

xS80 and S85 User’s Guide

Safety Notices
A danger notice indicates the presence of a hazard that has the potential of causing
death or serious personal injury.
Danger notices appear on the following pages:
vxi
vxii
A
caution notice indicates the presence of a hazard that has the potential of causing
moderate or minor personal injury.
Caution notices appear on the following pages:
vxii
vxii
vxiii
v42
For a translation of the safety notices contained in this book, see the
System Unit
Safety Information
, order number SA23–2652.
Electrical Safety
Observe the following safety instructions any time you are connecting or disconnecting
devices attached to the workstation.
DANGER
An electrical outlet that is not correctly wired could place hazardous voltage
on metal parts of the system or the devices that attach to the system. It is the
responsibility of the customer to ensure that the outlet is correctly wired and
grounded to prevent an electrical shock.
Before installing or removing signal cables, ensure that the power cables for
the system unit and all attached devices are unplugged.
When adding or removing any additional devices to or from the system,
ensure that the power cables for those devices are unplugged before the
signal cables are connected. If possible, disconnect all power cables from the
existing system before you add a device.
Use one hand, when possible, to connect or disconnect signal cables to
prevent a possible shock from touching two surfaces with different electrical
potentials.
During an electrical storm, do not connect cables for display stations, printers,
telephones, or station protectors for communication lines.
xi

CAUTION:
This product is equipped with a three–wire power cable and plug for the user’s
safety. Use this power cable with a properly grounded electrical outlet to avoid
electrical shock.
DANGER
To prevent electrical shock hazard, disconnect the power cable
CAUTION:
This unit has more than one power supply cord. To reduce the risk of electrical
shock, disconnect two power supply cords before servicing.
xii S80 and S85 User’s Guide

Laser Safety Information
The optical drive in this system unit is a laser product. The optical drive has a label that
identifies its classification. The label, located on the drive, is shown below.
The optical drive in this system unit is certified in the U.S. to conform to the
requirements of the Department of Health and Human Services 21 Code of Federal
Regulations (DHHS 21 CFR) Subchapter J for Class 1 laser products. Elsewhere, the
drive is certified to conform to the requirements of the International Electrotechnical
Commission (IEC) 825 (1st edition 1984) and CENELEC EN 60 825:1991 for Class 1
laser products.
CAUTION:
A class 3 laser is contained in the device. Do not attempt to operate the drive
while it is disassembled. Do not attempt to open the covers of the drive as it is
not serviceable and is to be replaced as a unit.
Class 1 laser products are not considered to be hazardous. The optical drive contains
internally a Class 3B gallium-arsenide laser that is nominally 0.14 milliwatts at 765 to
815 nanometers. The design incorporates a combination of enclosures, electronics, and
redundant interlocks such that there is no exposure to laser radiation above a Class 1
level during normal operation, user maintenance, or servicing conditions.
CLASS1 LASERPRODUCT
LASERKLASSE 1
LUOKAN1 LASERLAITE
APPAREIL A LASER DECLASSE 1
IEC825:1984 CENELEC EN60 825:1991
Preface xiii

xiv S80 and S85 User’s Guide

Data Integrity and Verification
IBM computer systems contain mechanisms designed to reduce the possibility of
undetected data corruption or loss. This risk, however, cannot be eliminated. Users who
experience unplanned outages, system failures, power fluctuations or outages, or
component failures must verify the accuracy of operations performed and data saved or
transmitted by the system at or near the time of the outage or failure. In addition, users
must establish procedures to ensure that there is independent data verification before
relying on such data in sensitive or critical operations. Users should periodically check
the IBM support websites for updated information and fixes applicable to the system and
related software.
xv

xvi S80 and S85 User’s Guide

About This Book
This book provides information on how to install and remove options, use the system,
use diagnostics, use service aids, and verify system operation. This book also provides
information to help you solve some of the simpler problems that might occur.
ISO 9000
ISO 9000 registered quality systems were used in the development and manufacturing
of this product.
Online Publications
RS/6000 and p Series publications are available online. To access the online books,
visit our Web site at: http://www.rs6000.ibm.com/resource/hardware_docs/
Related Publications
The following publications are available:
vThe Enterprise Server S80 Installation Guide, SA38-0582, contains information on
how to set up and cable the system, install and remove options, and verify system
operation.
vThe Enterprise Server S80 Service Guide, SA38-0558, contains reference
information, maintenance analysis procedures (MAPs), error codes, removal and
replacement procedures, and a parts catalog.
vThe
Diagnostic Information for Multiple Bus Systems , SA38-0509, contains diagnostic
information, service request numbers (SRNs), and failing function codes (FFCs).
vThe
Adapters, Devices, and Cable Information for Multiple Bus Systems , SA38-0516,
contains information about adapters, devices, and cables for your system. This
manual is intended to supplement the service information found in the
Diagnostic
Information for Multiple Bus Systems
.
vThe
Site and Hardware Planning Information , SA38-0508, contains specifications to
help you do space and environmental planning before your system is installed.
vThe
PCI Adapter Placement Reference , SA38-0538, contains information about slot
requirements for installing PCI adapters. This book is intended to be used to help
plan and install PCI adapters for maximum performance from your system.
vThe
High Availability Cluster Multi-Processing for AIX, Version 4.3: Enhanced
Scalability Installation and Administration Guide
, SC23-4284, is needed for
HACMP/ES planning information.
vThe
High Availability Cluster Multi-Processing for AIX, Version 4.3: Planning Guide ,
SC23-4277, is needed for HACMP/ES planning information.
vThe
7133 SSA Disk System: Operator Guide describes: how to operate the 7133
SSA Disk System and how to install or replace disk drives to the system, and how to
deal with problems encountered when using the system.
xvii

vThe 7133 SSA Disk Subsystem: Service Guide is used by the service technician to
repair system failures in the 7133 SSA Disk System.
Trademarks
The following terms are trademarks of International Business Machines Corporation in
the United States, other countries, or both:
vAIX
vIBM
vRS/6000
vSP
Other company, product, and service names may be trademarks or service marks of
others.
xviii S80 and S85 User’s Guide

Chapter 1. System Introduction
The Enterprise Server S80 and p Series 680 Model S85 systems are 64-bit, symmetric
multiprocessing (SMP) enterprise servers. The systems provide the power, capacity and
expandability to support evolution of your business into the 64-bit computing
environment while still supporting the existing 32-bit applications. The I/O subsystem
supports both 32-bit and 64-bit standard PCI adapters.
The systems are multi-processor, multi-bus systems packaged in two different rack
types. The processor and memory are packaged in the System Rack. A separate I/O
rack contains the DASD and I/O devices in drawers. The basic system consists of one
System Rack and one I/O Drawer in a separate rack. The systems are expandable to
one System Rack and four I/O Drawers. See the following figure for an example of the
basic system.
System Rack
I/O Rack
1

System Rack
The System Rack supports a minimum of one processor card and a maximum of four
processor cards. Each processor card has six 64-bit processors. A maximum of 24
processors may be installed in the system, which shares a common system memory.
The system memory is controlled through a multi-port controller, which supports up to
16 memory slots. The total memory available to users is dependent on the memory
feature card installed and the number of memory cards. All system memory is contained
in the system rack.
Also contained in the System Rack is the operator panel, which provides diagnostic
support in addition to controlling system power. The following figure shows the operator
panel. The System Rack is powered by 200 - 240 V ac.
2S80 and S85 User’s Guide