IBM eserver pSeries 7311 D10 User manual

pSeries 7311 Model D10 and Model D20
Service Guide
SA38-0627-01
ERserver


pSeries 7311 Model D10 and Model D20
Service Guide
SA38-0627-01
ER s e r v e r


Second Edition (May 2003)
Before using this information and the product it supports, read the information in “Safety Notices” on page vii,
Appendix A, “Environmental Notices,” on page 177, and Appendix B, “Notices,” on page 183.
Areader’s comment form is provided at the back of this publication. If the form has been removed, address
comments to Information Development, Department H6DS-905-6C006, 11501 Burnet Road, Austin, Texas
78758-3493. To send comments electronically, use this commercial internet address: [email protected].Any
information that you supply may be used without incurring any obligation to you.
©International Business Machines Corporation, 2002, 2003. All rights reserved.
Note to U.S. Government Users -- Documentation related to restricted rights -- Use, duplication or disclosure is
subject to restrictions set forth is GSA ADP Schedule Contract with IBM Corp.

Contents
Safety Notices ................................. vii
Rack Safety Instructions .............................. vii
Electrical Safety ................................. viii
Laser Safety Information ..............................ix
Laser Compliance ...............................ix
Data Integrity and Verification ...........................xi
About This Book ................................ xiii
ISO 9000 ................................... xiii
Highlighting .................................. xiii
Accessing Information............................... xiii
References to AIX Operating System ......................... xiii
Related Publications ............................... xiv
Ergonomic Information .............................. xiv
Trademarks .................................. xiv
Chapter 1. Reference Information ..........................1
pSeries 7311 Model D10 Overview ..........................1
Model D10 I/O Subsystem Features ..........................1
I/O Subsystem PCI-X Slot LED Definitions.......................2
D10 Power ..................................4
Subsystem Positioning and Cabling .........................6
Model D10 I/O Subsystem Locations .........................10
7311 Model D10 I/O Subsystem Front Locations ....................10
7311 Model D10 I/O Subsystem Rear Locations ....................11
Model D10 I/O Backplane Locations ........................12
Model D10 I/O Subsystem PHB ..........................13
Model D10 Location Codes .............................14
AIX and Physical Location Code Table........................14
7311 Model D10 I/O Subsystem Location Code Table ..................15
pSeries 7311 Model D20 Overview ..........................16
Model D20 I/O Subsystem Features .........................16
Model D20 PCI-X Slots .............................16
Model D20 Power ...............................18
Model D20 Location Codes .............................31
AIX and Physical Location Code Table........................31
Model D20 Location Code Table ..........................32
Powering the System On and Off ..........................34
Power-On Self-Test ................................34
Model D10 and Model D20 Specifications .......................35
Model D10 Specifications ............................35
Model D20 Specifications ............................36
External AC Power Cables .............................37
Service Inspection Guide..............................38
Chapter 2. Diagnostics and Maintenance Procedures ..................39
Power and Attention LEDs .............................39
Component LEDs ...............................39
Resetting the LEDs ...............................39
Checkpoints ..................................39
FRU Isolation ..................................39
Maintenance Analysis Procedures (MAPs) .......................40
iii

Checkpoints ..................................40
Error Code to FRU Index .............................40
Using the Service Processor ............................40
Using System Management Services .........................40
Chapter 3. Removal and Replacement Procedures ...................41
Safety Considerations ...............................41
Handling Static-Sensitive Devices ..........................42
Stopping and Starting the System ..........................42
Removal and Replacement Procedures for the Model D10 I/O Subsystem ...........42
Model D10 FRU Replacement Procedure List .....................42
D10 Service Position ..............................43
D10 Operating Position .............................43
D10 Front Bezel ................................43
D10 Covers .................................44
PCI Adapters .................................45
D10 Fan .................................. 108
D10 RIO Cable ................................ 109
D10 RIO Bus Adapter Assembly ......................... 109
D10 I/O Backplane Assembly...........................110
D10 Power Supply............................... 111
Removal and Replacement Procedures for the Model D20 I/O Subsystem ...........112
Model D20 FRU Replacement Procedure List.....................112
D20 Service Position ..............................113
D20 Operating Position .............................114
D20 Service Access Cover ...........................115
D20 Front Bezel ...............................116
D20 Operator Panel ..............................117
D20 Blowers .................................119
D20 Cooling Blower Cable............................ 122
D20 RIO Bus Adapter Assembly ......................... 124
D20 PCI Adapters ............................... 127
D20 Hot-Plug Disk Drives ............................ 141
D20 Disk Drive Cage.............................. 146
D20 Disk Drive Backplane ............................ 148
D20 Power Supplies .............................. 150
D20 Power Supply Bulkhead ........................... 152
D20 I/O Backplane Assembly .......................... 155
Chapter 4. Parts Information ........................... 161
7311 Model D10 I/O Subsystem .......................... 161
D10 I/O Subsystems Parts ........................... 161
D10 I/O Subsystem Parts (continued) ....................... 163
D10 SPCN, RIO, and Rack Beacon Cables (These parts are not shown.) .......... 165
D10 Rack Mounting Enclosure (These parts are not shown.) ............... 165
Model D20 I/O Subsystem............................. 166
D20 I/O Backplane and Cabling.......................... 166
D20 PCI Slots ................................ 167
D20 Power, RIO Adapter, Cabling ......................... 168
D20 Operator Panel .............................. 169
D20 Fans and Disk Drives............................ 170
D20 Covers and Brackets ............................ 171
D20 RIO, SPCN, and Rack Beacon Cables ..................... 171
Power Cables ................................. 172
Chapter 5. Fault and Attention LEDs ........................ 173
iv Eserver pSeries 7311 Model D10 and Model D20 Service Guide

Component LEDs ................................ 173
Resetting the LEDs .............................. 176
Appendix A. Environmental Notices ........................ 177
Product Recycling and Disposal........................... 177
Environmental Design .............................. 181
Acoustical Noise Emissions ............................ 182
pSeries 7311 Model D10 Declared Acoustical Noise Emissions .............. 182
pSeries 7311 Model D20 Declared Acoustical Noise Emissions .............. 182
Appendix B. Notices .............................. 183
Product Recycling and Disposal........................... 183
Battery Return Program.............................. 184
Index .................................... 185
Contents v

vi Eserver pSeries 7311 Model D10 and Model D20 Service Guide

Safety Notices
Adanger notice indicates the presence of ahazard that has the potential of causing death or serious
personal injury. Danger notices appear on the following pages:
vviii
v41
v150
Acaution notice indicates the presence of ahazard that has the potential of causing moderate or minor
personal injury. Caution notices appear on the following pages:
vviii
vviii
v41
v41
vix
Note: For atranslation of these notices, see System Unit Safety Information,order number SA23-2652.
Rack Safety Instructions
vDo not install this unit in arack where the internal rack ambient temperatures will exceed 35 degrees C.
vDo not install this unit in arack where the air flow is compromised. Any side, front or back of the unit
used for air flow through the unit must not be in direct contact with the rack.
vCare should be taken to ensure that ahazardous condition is not created due to uneven mechanical
loading when installing this unit in arack. If the rack has astabilizer it must be firmly attached before
installing or removing this unit.
vConsideration should be given to the connection of the equipment to the supply circuit so that
overloading of circuits does not compromise the supply wiring or overcurrent protection. To provide the
correct power connection to the rack, refer to the rating labels located on the equipment in the rack to
determine the total power requirement for the supply circuit.
vAn electrical outlet that is not correctly wired could place hazardous voltage on the metal parts of the
system or the devices that attach to the system. It is the responsibility of the customer to ensure that
the outlet is correctly wired and grounded to prevent an electrical shock.
vii

Electrical Safety
Observe the following safety instructions any time you are connecting or disconnecting devices attached to
the workstation.
In the system you are about to setup or service:
vThe ac power interface connector is considered the main power disconnect device.
vThis system has redundant power supply capabilities, meaning that it has the ability to have two power
supplies running simultaneously in the same system unit. When instructed to disconnect the power
source, ensure that all power cables have been unplugged.
DANGER
An electrical outlet that is not correctly wired could place hazardous voltage on metal parts of
the system or the devices that attach to the system. It is the responsibility of the customer to
ensure that the outlet is correctly wired and grounded to prevent an electrical shock.
Before installing or removing signal cables, ensure that the power cables for the system unit
and all attached devices are unplugged.
When adding or removing any additional devices to or from the system, ensure that the power
cables for those devices are unplugged before the signal cables are connected. If possible,
disconnect all power cables from the existing system before you add adevice.
Use one hand, when possible, to connect or disconnect signal cables to prevent apossible
shock from touching two surfaces with different electrical potentials.
During an electrical storm, do not connect cables for display stations, printers, telephones, or
station protectors for communications lines.
D05
CAUTION:
This product is equipped with athree-wire power cable and plug for the user’s safety. Use this
power cable with aproperly grounded electrical outlet to avoid electrical shock.
C01
CAUTION:
This unit has more than one power supply cord. To reduce the risk of electrical shock, disconnect
two power supply cords before servicing.
C21
viii Eserver pSeries 7311 Model D10 and Model D20 Service Guide

Laser Safety Information
CAUTION:
This product may contain aCD-ROM, DVD-ROM, or laser module on aPCI card, which are class 1
laser products.
C30
Laser Compliance
All lasers are certified in the U.S. to conform to the requirements of DHHS 21 CFR Subchapter Jfor class
1laser products. Outside the U.S., they are certified to be in compliance with the IEC 825 (first edition
1984) as aclass 1laser product. Consult the label on each part for laser certification numbers and
approval information.
CAUTION:
All IBM laser modules are designed so that there is never any human access to laser radiation
above aclass 1level during normal operation, user maintenance, or prescribed service conditions.
Data processing environments can contain equipment transmitting on system links with laser
modules that operate at greater than class 1power levels. For this reason, never look into the end
of an optical fiber cable or open receptacle. Only trained service personnel should perform the
inspection or repair of optical fiber cable assemblies and receptacles.
C25, C26
Safety Notices ix

xEserver pSeries 7311 Model D10 and Model D20 Service Guide

Data Integrity and Verification
IBM computer systems contain mechanisms designed to reduce the possibility of undetected data corruption
or loss. This risk, however, cannot be eliminated. Users who experience unplanned outages, system failures,
power fluctuations or outages, or component failures must verify the accuracy of operations performed and
data saved or transmitted by the system at or near the time of the outage or failure. In addition, users must
establish procedures to ensure that there is independent data verification before relying on such data in
sensitive or critical operations. Users should periodically check the IBM support websites for updated
information and fixes applicable to the system and related software.
xi

xii Eserver pSeries 7311 Model D10 and Model D20 Service Guide

About This Book
This book provides maintenance information that is specific to the pSeries 7311 Model D10 and Model
D20 I/O subsystems, as well as adapters and attached devices that do not have their own service
information. In this book, the I/O subsystems are referred to as the Model D10 I/O subsystem or the Model
D20 I/O subsystem.
MAPs that are common to all systems are contained in the RS/6000 Eserver pSeries Diagnostic
Information for Multiple Bus Systems.
This book is used by the service representative to repair system failures. This book assumes that the
service representative has had training on the processor subsystem to which an I/O subsystem is
attached, in addition to training on the I/O subsystem drawer.
ISO 9000
ISO 9000 registered quality systems were used in the development and manufacturing of this product.
Highlighting
The following highlighting conventions are used in this book:
Bold Identifies commands, subroutines, keywords, files, structures, directories, and other items
whose names are predefined by the system. Also identifies graphical objects such as buttons,
labels, and icons that the user selects.
Italics Identifies parameters whose actual names or values are to be supplied by the user.
Monospace Identifies examples of specific data values, examples of text similar to what you might see
displayed, examples of portions of program code similar to what you might write as a
programmer, messages from the system, or information you should actually type.
Accessing Information
IBM Eserver pSeries hardware publications are available online. To access the online hardware
publications, see the IBM Eserver pSeries and AIX Information Center at
http://publib16.boulder.ibm.com/pseries/index.htm. Click hardware documentation
Documentation for the AIX operating system is available at the IBM Eserver pSeries and AIX Information
Center at http://publib16.boulder.ibm.com/pseries/index.htm. Click AIX documentation.The AIX
Documentation CD contains the base set of publications for the operating system, including
system-management and end-user documentation.
References to AIX Operating System
This document may contain references to the AIX operating system. If you are using another operating
system, consult the appropriate documentation for that operating system.
This document may describe hardware features and functions. While the hardware supports them, the
realization of these features and functions depends upon support from the operating system. AIX provides
this support. If you are using another operating system, consult the appropriate documentation for that
operating system regarding support for those features and functions.
xiii

Related Publications
The following publications provide additional information about your system:
vThe D10 I/O Drawer Installation Guide,order number SA23-1295, contains information on how to install
the Model D10 I/O subsystem.
vThe D20 I/O Drawer Installation Guide,order number SA23-1296, contains information on how to install
the Model D20 I/O subsystem.
vThe Eserver pSeries 630 Model 6C4 and Model 6E4 User’s Guide,order number SA38-0606, contains
information to help users use the system, use the service aids, and solve minor problems.
vThe RS/6000 Eserver pSeries Diagnostic Information for Multiple Bus Systems,order number
SA38-0509, contains diagnostic information, service request numbers (SRNs), and failing function codes
(FFCs).
vThe RS/6000 Eserver pSeries Adapters, Devices, and Cable Information for Multiple Bus Systems,
order number SA38-0516, contains information about adapters, devices, and cables for your system.
This manual is intended to supplement the service information found in the RS/6000 Eserver pSeries
Diagnostic Information for Multiple Bus Systems.
vThe Site and Hardware Planning Guide,order number SA38-0508, contains information to help you plan
your installation.
vThe System Unit Safety Information,order number SA23-2652, contains translations of safety
information used throughout this book.
vThe PCI Adapter Placement Reference,order number SA38-0538, contains information regarding slot
restrictions for adapters that can be used in this system.
Ergonomic Information
After you have set up your system, we encourage you to visit the Healthy Computing Web site. Good
ergonomic practice is important to get the most from your workstation and to avoid discomfort. This means
that the equipment and the workplace should be arranged to suit your individual needs and the kind of
work you do.
The Healthy Computing Web site gives ergonomic guidelines to help you understand the ergonomic
considerations that you should know when working at acomputer workstation. The address is:
http://www.us.pc.ibm.com/healthycomputing
Trademarks
The following terms are trademarks of International Business Machines Corporation in the United States,
other countries, or both:
vAIX
vElectronic Service Agent
vEserver
vIBM
vLANstreamer
vPowerPC
vpSeries
vRS/6000
Other company, product, and service names may be trademarks or service marks of others.
xiv Eserver pSeries 7311 Model D10 and Model D20 Service Guide

Chapter 1. Reference Information
This chapter provides reference information for the Model D10 and Model D20 I/O subsystems.
pSeries 7311 Model D10 Overview
The Model D10 is a19-inch, rack-mountable I/O subsystem that is attached to aprocessor subsystem
drawer to extend the system’s capacity for I/O adapters. The I/O drawer includes redundant concurrently
maintainable power and cooling.
Five PCI-X slots and one PCI slot are available for PCI adapters. PCI adapters are installed through the
rear of the I/O subsystem using PCI adapter cassettes. Because the PCI slots support hot-pluggable
adapters, the I/O subsystem can have adapters installed without turning off power or removing covers. The
Model D10 is 4EIA units high. Two Model D10s can be installed side-by-side in a19-inch rack enclosure.
Model D10 I/O Subsystem Features
The following figure shows the front view of I/O subsystem.
2
3
1
5
4
1Cooling Fan 4Power Supply 1
2Power cord channel 5Power cord receptacles
3Power Supply 2
1

The following figure shows the rear view of the I/O subsystem.
123 456
123 456
78
9
11
10
12
1PCI adapter slot 17RIO bus adapter card
Upper connector 0
Lower connector 1
2PCI-X adapter slot 28SPCN connector card
3PCI-X adapter slot 39Lower SPCN connector J16
4PCI-X adapter slot 410 Upper SPCN connector J15
5PCI-X adapter slot 511 Rack beacon connector
6PCI-X adapter slot 612 Power cord channel
D10 Operator Indicators
LEDs are used on the Model D10 as operator indicators. LEDs can be found on or near the following
FRUs:
vLED indicators visible on each PCI adapter cassette
vLED indicators on the I/O subsystem backplane
vAttention/Identify LEDs for power supplies and fans
For more information on LEDs and their definitions, see Chapter 5, “Fault and Attention LEDs,” on page
173.
D10 PCI-X Slots
The Model D10 has five PCI-X slots and one PCI slot. Adapters are installed and removed using aPCI
adapter cassette, which allows adapters to be installed without turning off the power or opening the I/O
subsystem covers.
PCI adapters are installed using an adapter cassette, each adapter cassette shows two LEDs for each
adapter. There is agreen power indicator LED (upper) and an amber fault/identify LED (lower). The slots
are numbered on the rear of the chassis from left to right 1through 6. Slot 1is a5V PCI slot. Slots 2
through 6are 3.3V PCI-X.
I/O Subsystem PCI-X Slot LED Definitions
The green and amber LEDs (viewed on the rear of the PCI adapter cassette when installed) are used to
indicate the state of the PCI slot during removal and replacement of an adapter. The following table
describes the LED states and their definitions.
2Eserver pSeries 7311 Model D10 and Model D20 Service Guide

3
2
1
1PCI Adapter Cassette
2Power LED (Green )
3Fault/Identify LED (Amber)
Green PCI Slot
LED Indication
Amber PCI Slot
LED
PCI Slot
Power/Status
Definition
On Off On/No action The PCI slot power is on and the slot is operational. Do
not remove or install adapters.
On Flashing On/Identify The PCI slot power is on, and the slot has been
identified by the software or firmware. Do not remove or
install adapters.
Off Flashing Off/Action The PCI slot power is off, and the slot has been
identified by the software or firmware. If directed by the
PCI hot-plug procedures, perform PCI adapter removal,
replacement, or installation.
Off Off Off/No power The PCI slot power is off. If the system power is off,
perform non-hot-plug PCI adapter removal, replacement,
or installation procedures.
Chapter 1. Reference Information 3

D10 Power
The following figure shows the front view of the pocessor subsystem and two I/O subsystems. Each unit
has two power supplies and two power cords for redundancy. Connect the power cords from one side of
the system to one power distribution bus in the rack. Connect the power cords from the other side of the
system to adifferent power distribution bus in the rack. To ensure that the systems in arack keep running
if power is interrupted, aseparate branch power line for each side of the rack must be used.
11
2
1
3
1Power supplies, power receptacles
2Two Model D10 I/O subsystems mounted side-by-side.
3One 7038 Model 6M2 processor subsystem
The Model D10 I/O subsystem has two power supplies. Either power supply is capable of providing the
necessary voltages and currents, independent of the other power supply. Each power supply provides 5V
dc, 3.3V dc, -12V dc, and 5V dc standby. The power supplies are hot-pluggable and may be changed one
at atime while the system is operational.
4Eserver pSeries 7311 Model D10 and Model D20 Service Guide