IBM IntelliStation R Pro Owner's manual

IBM
Hardware Maintenance Manual
xSeries 330 Type 8674 and IntelliStation R
Pro Type 6851

IBM
Hardware Maintenance Manual
xSeries 330 Type 8674 and IntelliStation R
Pro Type 6851

Note: Before using this information and the product it supports, be sure to read the general information under
“Notices”on page 183.
First Edition (July 2001)
The following paragraph does not apply to the United Kingdom or to any country where such provisions are
inconsistent with local law:
INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION "AS IS" WITHOUT
WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow
disclaimer of express or implied warranties in certain transactions, therefore, this statement may not apply to you.
This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the
information herein; these changes will be incorporated in new editions of the publication. IBM may make improvements
and/or changes in the product(s) and/or the program(s) described in this publication at any time.
This publication was developed for products and services offered in the United States of America. IBM may not offer the
products, services, or features discussed in this document in other countries, and the information is subject to change
without notice.
Consult your local IBM representative for information on the products, services, and features available in your area.
Requests for technical information about IBM products should be made to your IBM reseller or IBM marketing
representative.
© Copyright International Business Machines Corporation 2001. All rights reserved.
US Government Users Restricted Rights –Use, duplication or disclosure restricted by GSA ADP Schedule Contract with
IBM Corp.

© Copyright IBM Corp. 2001 iii
About this manual
This manual contains diagnostic information, a Symptom-to-FRU index, service
information, error codes, error messages, and configuration information for the IBM®
xSeries 330 Type 8674 and IntelliStation R Pro Type 6851.
Important: This manual is intended for trained servicers who are familiar with IBM
PC Server products. Before servicing an IBM product, be sure to review
“Safety information”on page 149.
Important safety information
Be sure to read all caution and danger statements in this book before performing any
of the instructions.
Leia todas as instruções de cuidado e perigo antes de executar qualquer operação.
Prenez connaissance de toutes les consignes de type Attention et

iv Hardware Maintenance Manual: xSeries 330 Type 8674 and IntelliStation R Pro Type 6851
Danger avant de procéder aux opérations décrites par les instructions.
Lesen Sie alle Sicherheitshinweise, bevor Sie eine Anweisung ausführen.
Accertarsi di leggere tutti gli avvisi di attenzione e di pericolo prima di effettuare
qualsiasi operazione.
Lea atentamente todas las declaraciones de precaución y peligro ante de llevar a cabo
cualquier operación.
Online support
Use the World Wide Web (WWW) to download Diagnostic, BIOS Flash, Device Driver
files and documents.
The Web address is:
http://www.ibm.com/pc/support

© Copyright IBM Corp. 2001 v
Contents
About this manual . . . . . . . . . . . . . . . . . . . iii
Important safety information . . . . . . . . . . . . . . . . . . . . . . iii
Online support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
General checkout . . . . . . . . . . . . . . . . . . . . 1
General information . . . . . . . . . . . . . . . . . . 3
Features and specifications . . . . . . . . . . . . . . . . . . . . . . . . 4
What the xSeries 330 / IntelliStation R Pro offers . . . . . 5
Reliability, availability, and serviceability features . . . . 5
Server controls and indicators. . . . . . . . . . . . . . . . . . . . . . 6
Front view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Rear view. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Turning on the server . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Turning off the server . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Stand-by mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . 11
Diagnostic tools overview . . . . . . . . . . . . . . . . . . . . . . . . 11
POST . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
POST error messages. . . . . . . . . . . . . . . . . . . . . . . . . . 12
Event/error logs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Small computer system interface messages . . . . . . . . . 12
Identifying problems using status LEDs . . . . . . . . . . . . 13
Light Path Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . 13
Diagnostics panel . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Diagnostic programs and error messages . . . . . . . . . . . 15
Text messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Starting the diagnostic programs . . . . . . . . . . . . . . . 16
Viewing the test log . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Recovering BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Troubleshooting the Ethernet controller . . . . . . . . . . . . 19
Network connection problems. . . . . . . . . . . . . . . . . . 19
Ethernet controller troubleshooting chart . . . . . . . . 19
Ethernet controller messages. . . . . . . . . . . . . . . . . . . . . . 20
NDIS 4.0 (Windows NT) driver messages . . . . . . . . 20
Power checkout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Replacing the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Temperature checkout . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Configuration . . . . . . . . . . . . . . . . . . . . . . 27
Using the Configuration/Setup Utility program . . . . . 27
Starting the Configuration/Setup Utility program 27
Choices available from the Configuration/Setup main
menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Using passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Power-on password . . . . . . . . . . . . . . . . . . . . . . . . 31
Administrator password . . . . . . . . . . . . . . . . . . . . 32
Using the SCSISelect utility program. . . . . . . . . . . . . . . 33
Starting the SCSISelect utility program . . . . . . . . . . 33
Choices available from the SCSISelect menu . . . . . 34
Using the PXE boot agent utility program . . . . . . . . 34
Starting the PXE Boot Agent Utility program . . 35
PXE Boot Agent Utility menu choices . . . . . . . . . 35
Advanced System Management . . . . . . . . . . . . . . . . . . . 36
Updating the ASM firmware . . . . . . . . . . . . . . . . . . . 36
ASM Firmware Update Utility diskette menu choices.
37 Hardware Status and Information . . . . . . . . . . . . 37
Configuration Settings. . . . . . . . . . . . . . . . . . . . . . 37
Update System Management Firmware . . . . . . . 38
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Configuring the ASM processor . . . . . . . . . . . . . . . . 38
Installing options . . . . . . . . . . . . . . . . . . . 41
Notices and statements used in this book . . . . . . . . . . . 42
Major components of the xSeries 330 . . . . . . . . . . . . . . . 43
Major components of the R Pro computer . . . . . . . . . . . 43
System board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
System board options connectors . . . . . . . . . . . . . . . 44
System board LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Before you begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
System reliability considerations . . . . . . . . . . . . . . . . 47
Working inside a server/workstation with power on .
47
Rack installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Removing the cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Working with adapters in the xSeries 330 . . . . . . . . . . . 49
Adapter considerations . . . . . . . . . . . . . . . . . . . . . . . . 50
Installing an adapter . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Working with adapters in the R Pro . . . . . . . . . . . . . . . 53
Adapter considerations . . . . . . . . . . . . . . . . . . . . . . . . 53
Removing an adapter . . . . . . . . . . . . . . . . . . . . . . . . . 54
Installing an adapter . . . . . . . . . . . . . . . . . . . . . . . . . . 54
The IBM Remote Supervisor Adapter . . . . . . . . . . . . . . 56
Installation prerequisites. . . . . . . . . . . . . . . . . . . . . . . 56
Installation requirements . . . . . . . . . . . . . . . . . . . . . . 57
Remote Supervisor Adapter features . . . . . . . . . . . . 57
About your documentation . . . . . . . . . . . . . . . . . . . . 58
System requirements . . . . . . . . . . . . . . . . . . . . . . . 58
Starting the IBM Documentation Browser . . . . . 59
Using the IBM Documentation Browser . . . . . . . 59
Unpacking and verifying components . . . . . . . . . . . 60
Inventory checklist . . . . . . . . . . . . . . . . . . . . . . . . . 60
Remote Supervisor Adapter components . . . . . . 62
Installing the Remote Supervisor Adapter . . . . . . . . . . 62
Connecting the power-supply adapter . . . . . . . . . . . . . 65
Connecting the LAN and serial port cables . . . . . . . . . 66
Cabling the Ethernet LAN port . . . . . . . . . . . . . . . . . 67
Cabling the serial (COM) port . . . . . . . . . . . . . . . . . . 68
Updating the Remote Supervisor Adapter firmware. . 68
Configuring your system to enable remote access to the
Remote Supervisor Adapter. . . . . . . . . . . . . . . . . . . . . . . 71
Configuring the Ethernet settings . . . . . . . . . . . . . . . 71
Configuring the serial port . . . . . . . . . . . . . . . . . . . . . 73
Setting up point-to-point protocol . . . . . . . . . . . . . . . 74
Completing the installation . . . . . . . . . . . . . . . . . . . . . . . 76
Planning and cabling your interconnect network . . . . 77
Forwarding alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Cabling for the ASM interconnect network. . . . . . . . . . 78
Installing the ASM Interconnect module on the xSeries
330 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
ASM interconnect network configuration examples . . 80
Hard disk drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Preinstallation steps . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Installing or replacing a hard disk drive. . . . . . . . . . 83
Memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Installing memory modules . . . . . . . . . . . . . . . . . . . . 85
Microprocessor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Installing the microprocessor . . . . . . . . . . . . . . . . . . . 87
Removing a microprocessor . . . . . . . . . . . . . . . . . . . . 89
Fan assembly replacement . . . . . . . . . . . . . . . . . . . . . . . . 91

vi Hardware Maintenance Manual: xSeries 330 Type 8674 and IntelliStation R Pro Type 6851
Installing the cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
I/O connector locations and ports in the R Pro . . . . . . 94
Input/Output ports . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Console ports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Device breakout cable . . . . . . . . . . . . . . . . . . . . . . 95
Using the computer as a remote console. . . . . . . 96
Serial port. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Universal Serial Bus ports . . . . . . . . . . . . . . . . . . . 98
Ethernet ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Advanced System Management ports. . . . . . . . 103
Audio ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Video ports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
I/O connector locations and ports on the xSeries 330 103
Input/Output ports . . . . . . . . . . . . . . . . . . . . . . . . . 104
Serial port. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Universal Serial Bus ports . . . . . . . . . . . . . . . . . . 105
Ethernet ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Advanced System Management ports. . . . . . . . 109
Working with cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Cabling the RS-485 connectors. . . . . . . . . . . . . . . . . 110
Connecting servers with a C2T chain . . . . . . . . . . . . 111
Testing the C2T chain . . . . . . . . . . . . . . . . . . . . . . . . 112
Using C2T . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Cable management . . . . . . . . . . . . . . . . . . . . . . . . . . 113
FRU information (service only) . . . . . . . 115
Diskette/CD-ROM drives . . . . . . . . . . . . . . . . . . . . . . . 115
Diskette/CD-ROM drive bracket . . . . . . . . . . . . . . . . . 116
Hard disk drive backplane. . . . . . . . . . . . . . . . . . . . . . . 117
Power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
PCI riser card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
System board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Important Instructions for the IntelliStation R Pro
(Type6851)....................................119
Initializing the system board . . . . . . . . . . . . . . . 119
Symptom-to-FRU index . . . . . . . . . . . . . 121
Beep symptoms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
No Beep symptoms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Information panel system error LED . . . . . . . . . . . . . . 123
Diagnostic error codes . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Error symptoms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
POST error codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
SCSI error codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Temperature error messages . . . . . . . . . . . . . . . . . . . . . 134
Fan error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
System shutdown . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Voltage related system shutdown . . . . . . . . . . . . . . 135
Temperature related system shutdown. . . . . . . . . . 136
DASD checkout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Bus fault messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Undetermined problems . . . . . . . . . . . . . . . . . . . . . . . . 137
Parts listing . . . . . . . . . . . . . . . . . . . . . . . 139
xSeries 330. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Keyboards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Power cords. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
IntelliStation R Pro . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Keyboards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Power cords. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Related service information. . . . . . . . . . 149
Safety information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
General safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Electrical safety. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Safety inspection guide . . . . . . . . . . . . . . . . . . . . . . . 151
Handling electrostatic discharge-sensitive devices 152
Grounding requirements. . . . . . . . . . . . . . . . . . . . . . 153
Safety notices (multi-lingual translations) . . . . . . . 153
Send us your comments! . . . . . . . . . . . . . . . . . . . . . . . . 182
Problem determination tips . . . . . . . . . . . . . . . . . . . . . . 183
Notices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184

© Copyright IBM Corp. 2001 1
General checkout
The server/workstation diagnostic programs are stored in upgradable read-only
memory (ROM) on the system board. These programs are the primary method of
testing the major components of the server/workstation: the system board, Ethernet
controller, video controller, RAM, keyboard, mouse (pointing device), diskette drive,
serial ports, and hard drives. You can also use them to test some external devices. See
“Diagnostic programs and error messages”on page 15.
Also, if you cannot determine whether a problem is caused by the hardware or by the
software, you can run the diagnostic programs to confirm that the hardware is
working properly.
When you run the diagnostic programs, a single problem might cause several error
messages. When this occurs, work to correct the cause of the first error message.
After the cause of the first error message is corrected, the other error messages might
not occur the next time you run the test.
A failed system might be part of a shared DASD cluster (two or more systems sharing
the same external storage device(s)). Prior to running diagnostics, verify that the
failing system is not part of a shared DASD cluster.
A system might be part of a cluster if:
•The customer identifies the system as part of a cluster.
•One or more external storage units are attached to the system and at least one of
the attached storage units is additionally attached to another system or
unidentifiable source.
•One or more systems are located near the failing system.
If the failing system is suspected to be part of a shared DASD cluster, all diagnostic
tests can be run except diagnostic tests which test the storage unit (DASD residing in
the storage unit) or the storage adapter attached to the storage unit.
Notes:
1. Safety information, see “Safety information”on page 149.
2. For systems that are part of a shared DASD cluster, run one test at a time in
looped mode. Do not run all tests in looped mode, as this could enable the DASD
diagnostic tests.
3. If multiple error codes are displayed, diagnose the first error code displayed.
4. If the computer hangs with a POST error, go to “POST error codes”on page 129.
5. For intermittent problems, check the error log; see “Event/error logs”on page 12.
1. IS THE SYSTEM PART OF A CLUSTER?
YES. Schedule maintenance with the customer. Shut down all systems related to the
cluster. Run storage test.
NO. Go to step 2.
2. IF THE SYSTEM IS NOT PART OF A CLUSTER:
•Power-off the computer and all external devices.
•Check all cables and power cords.
•Set all display controls to the middle position.
•Power-on all external devices.

2 Hardware Maintenance Manual: xSeries 330 Type 8674 and IntelliStation R Pro Type 6851
•Power-on the computer.
•If the computer hangs and no error is displayed, go to “Undetermined
problems”on page 137.
•Record any POST error messages displayed on the screen. If an error is
displayed, look up the first error in the “POST error codes”on page 129.
•Check the information LED panel System Error LED; if on, see “Information
panel system error LED”on page 123.
•Check the System Error Log. If an error was recorded by the system, see
Chapter , “Symptom-to-FRU index,”on page 121.
•Start the Diagnostic Programs. See “Diagnostic programs and error
messages”on page 15.
•Check for the following responses:
a. One beep.
b. Readable instructions or the Main Menu.
3. DID YOU RECEIVE BOTH OF THE CORRECT RESPONSES?
NO. Find the failure symptom inChapter , “Symptom-to-FRU index,”on page 121.
YES. Run the Diagnostic Programs. If necessary, refer to “Starting the diagnostic
programs”on page 16.
If you receive an error, go to Chapter , “Symptom-to-FRU index,”on page 121.
If the diagnostics completed successfully and you still suspect a problem, see
“Undetermined problems”on page 137.

© Copyright IBM Corp. 2001 3
General information
The IBM xSeries 330/IntelliStation R Pro server/workstation is a one U-high1rack-
model server/workstation for high-volume network transaction processing. This
high-performance, symmetric multiprocessing (SMP) server/workstation is ideally
suited for networking environments that require superior microprocessor
performance, efficient memory management, flexibility, and reliable data storage.
The xSeries 330/IntelliStation R Pro server/workstation comes with a three-year
limited warranty and IBM server/workstation Start Up Support. If you have access
to the World Wide Web, you can obtain up-to-date information about your xSeries 330
or IntelliStation R Pro model and other IBM server/workstation products at the
following World Wide Web addresses:
http://www.ibm.com/eserver/xseries
http://www.ibm.com/
1.Racks are marked in vertical increments of 1.75 inches each. Each increment is referred to as a unit, or a "U". A one-U-high device is
1.75 inches tall.

4 Hardware Maintenance Manual: xSeries 330 Type 8674 and IntelliStation R Pro Type 6851
Features and specifications
The following table provides a summary of the features and specifications for the
xSeries 330 server.
Table 1. Features and Specifications.
Microprocessor:
•Intel®Pentium®III
microprocessor with MMX™
technology and SIMD
extensions
•512 KB Level-2 cache
•Supports up to two
microprocessors
Memory:
•Standard: 256 MB
•Maximum: 4 GB
•Type: 133 MHz, ECC, SDRAM,
Registered DIMMs
•Slots: 4 dual inline
Drives standard:
•Diskette: 1.44 MB
•CD-ROM: 24X IDE
Expansion bays:
•Two 3.5-inch slim high bays for
LVD SCSI or IDE (depending on
model) hard disk drives
PCI expansion slots:
•Two 33 MHz/64-bit
Power supply:
One 200 watt (115-230 Vac)
Video:
•S3 Savage4 PRO
Graphics/Video Accelerator
(integrated on system board)
•Compatible with SVGA
•8 MB SDRAM video memory
Heat output:
Approximate heat output in British
Thermal Units (BTU) per hour
•Minimum configuration: 273
BTU (80 watts)
•Maximum configuration: 751
BTU (220 watts)
Size
•Height 43.69 mm (1.72")
•Depth: 653.29 mm (25.72")
•Width: 439.93 mm (17.32")
•Weight: approximately 12.7 kg
(28lb) when fully configured
Integrated functions:
•Advanced System Management
processor
•One Ultra160 SCSI controller
•Two 10BASE-T/100BASE-TX
Intel Ethernet controllers
•Two Universal Serial Bus (USB)
ports
•Two RS-485 Advanced System
Management processor ports
(one In, one Out)
•One serial port
•Two Cable Chaining Technology
ports (IN, OUT)
Acoustical noise emissions:
•Sound power, idling: 6.1 bel
maximum
•Sound power, operating: 6.2 bel
maximum
Electrical input:
•Sine-wave input (50-60 Hz)
required
•Input voltage low range:
—Minimum: 100 V ac
—Maximum: 127 V ac
•Input voltage high range:
—Minimum: 200 V ac
—Maximum: 240 V ac
•Input kilovolt-amperes (kVA)
approximately:
—Minimum: 0.08 kVA
—Maximum: 0.22 kVA
Environment:
•Air temperature:
—Server on: 10ºto 35ºC (50.0ºto
95.0ºF). Altitude: 0 to 914 m
(2998.7 ft.)
—Server on: 10ºto 32ºC (50.0ºto
89.6ºF). Altitude: 914 m
(2998.7 ft.) to 2133 m (6998.0 ft.)
—Server off: 10ºto 43ºC (50.0ºto
109.4ºF). Maximum altitude:
2133 m (6998.0 ft.)
•Shipping altitude: 0 to 10,668m
(35,000ft)
•Storage temperature: 1C to 60C
(34F to 140 F)
•Shipping temperature: -40C to 60C
(-40F to 140F)
•Humidity:
—Server on: 8% to 80% non-
condensing
—Server off: 8% to 80% non-
condensing
•Storage humidity: 5 to 80%
•Shipping humidity: 5 to 100%
•Operating vibration: 0.27G RMS at
5Hz to 500Hz for 30 minutes
•Storage vibration: 0.5G at 2Hz to
200Hz for 15 minutes (all faces);
1.04GRMS Random for 15 minutes
(all faces)
•Operating shock: 3.5G for 3ms
•Storage shock: 50Gwith a velocity
change of 3860mm/sec (all faces)

General information 5
What the xSeries 330 / IntelliStation R Pro offers
The unique design of this server takes advantage of advancements in symmetric
multiprocessing (SMP), data storage, and memory management. The server
combines:
•Impressive performance using an innovative approach to SMP
The server supports up to two Pentium III microprocessors. The server comes
with one microprocessor installed; you can install an additional microprocessor to
enhance performance and provide SMP capability.
•Large system memory
The memory bus in the server supports up to 4 gigabytes (GB) of system memory.
The memory controller provides error correcting code (ECC) support for up to
four industry standard PC133, 3.3 V, 168-pin, 8-byte, registered, synchronous-
dynamic-random access memory (SDRAM) dual inline memory modules
(DIMMs).
•System-management capabilities
The server comes with an Advanced System Management Processor on the
system board. This processor, in conjunction with the systems-management
software that is provided with the server, enables you to manage the functions of
the server locally and remotely. The Advanced System Management Processor
also provides system monitoring, event recording, and dial-out alert capability.
Note: The Advanced System Management Processor is sometimes referred to as
the service processor.
Refer to the documentation provided with the system-management software for
more information.
•Integrated network environment support
The server comes with two Ethernet controllers on the system board. Each
Ethernet controller has an interface for connecting to 10-Mbps or 100-Mbps
networks. The server automatically selects between 10BASE-T and 100BASE-TX.
Each controller provides full-duplex (FDX) capability, which allows simultaneous
transmission and reception of data on the Ethernet local area network (LAN).
•IBM ServerGuide CDs
The ServerGuide CDs that are included with the server provide programs to help
you set up your server and install the network operating system (NOS). The
ServerGuide program detects the hardware options that are installed, and
provides the correct configuration programs and device drivers. In addition, the
ServerGuide CDs include a variety of application programs for your server.
Reliability, availability, and serviceability features
Three of the most important features in server design are reliability, availability, and
serviceability (RAS). These factors help to ensure the integrity of the data stored on
your server; that your server is available when you want to use it; and that should a
failure occur, you can easily diagnose and repair the failure with minimal
inconvenience.
The following is an abbreviated list of the RAS features that your server supports.
•Menu-driven setup, system configuration, RAID configuration, and diagnostic
programs

6 Hardware Maintenance Manual: xSeries 330 Type 8674 and IntelliStation R Pro Type 6851
•Power-on self-test (POST)
•Integrated Advanced System Management Processor
•Predictive Failure Alerts (PFA)
•Remote system problem-analysis support
•Power and temperature monitoring
•Hot-swap drive bays
•Error codes and messages
•System error logging
•Upgradable BIOS, diagnostics, and Advanced System Management Processor
code
•Automatic restart after a power failure
•Parity checking on the PCI buses
•CRC checking on the SCSI buses
•Error checking and correcting (ECC) memory
•Redundant Ethernet capabilities
•Light Path Diagnostics™on the system board
•Vital Product Data (VPD) on system board, and SCSI backplane
Server controls and indicators
This section identifies the controls and indicators on the front and the back of your
server.
Front view
Power-control button: Press this button to manually turn the server on or off.
Power-on light: This green LED lights and stays on when you turn on your server
and blinks when the server is in standby mode.
Reset button: Press this button to reset the server and run the power-on self-test
(POST). You might need to use a pen or the end of a straightened paper clip to press
the button.
Select button/indicator: Press this button to select the server in the C2T chain. The
green LED on this button lights when the monitor, keyboard, and mouse are logically
connected to this server.
System-error light: This amber LED lights when a system error occurs. An LED on
the Light Path Diagnostic panel on the system board will also be on to further isolate
the error.
Diskette drive activity light: When this LED is on, it indicates that the diskette drive
is in use.
Power control
button
Power-on
light (green)
Select
button/indicator
(green)
Reset
button
System error
light (amber)
Diskette drive
activity light
(green)
Diskette eject
button
Hard disk drive
status light (amber)
Hard disk drive
activity light (green)
CD eject buttonCD activity
light (green)

General information 7
Diskette-eject button: Push this button to release a diskette from the drive.
Hard disk drive status light: Each of the hot-swap drives has a hard disk drive status
light. When this amber LED is on continuously, the drive has failed. This status light
is active only with a ServeRAID adapter installed in the server.
Hard disk drive activity light: Each of the hot-swap drives has a Hard Disk Activity
light. When this green LED is flashing, the controller is accessing the drive.
CD eject button: Push this button to release a CD from the drive.
CD drive activity light: When this light is on, it indicates that the CD-ROM drive is in
use.
Rear view
Ethernet 1 speed indicator: This green LED lights when the speed of the Ethernet
LAN that is connected to Ethernet port 1 is 100 Mbps.
Ethernet 1 link indicator: This green LED lights when there is an active link
connection on the 10BASE-T or 100BASE-TX interface for Ethernet port 1.
Advanced system management: The RS-485 ports (in and out) are used for creating a
system management bus between several servers.
Select light: This green LED lights when the monitor, keyboard, and mouse are
logically connected to this server. This light duplicates the Select button LED on the
front of the server.
Cable Chaining Technology OUT: This port is used to connect the server to a
keyboard, monitor, and pointing device. It is also used to connect multiple servers
together to share a single keyboard, monitor, and pointing device.
Serial port: Signal cables for modems or other serial devices connect here to the 9-pin
serial port connector.
Cable Chaining Technology IN: This port is used to connect multiple servers
together to share a single keyboard, monitor, and pointing device.
USB 2: Universal Serial Bus 2
USB 1: Universal Serial Bus 1
Ethernet 1 speed
indicator (green)
Ethernet 2 speed
indicator (green)
Ethernet 1 link
indicator (green)
Ethernet 2 link
indicator (green)
Power-on light
(green)
Select light (green)
System error
light (amber)
Advanced systems
management RS-485
Serial port
USB 1
USB 2
C2T OUT port
C2T IN port

8 Hardware Maintenance Manual: xSeries 330 Type 8674 and IntelliStation R Pro Type 6851
System-error light: This amber LED lights when a system error occurs. An LED on
the Light Path Diagnostic panel on the system board may also be on to further isolate
the error. This light duplicates the system error light on the front of the server.
Power-on light: This green LED lights and stays on when you turn on your server
and will blink when the server is in standby mode. This light duplicates the power on
light on the front of the server.
Ethernet 2 link indicator: This green LED lights when there is an active link
connection on the 10BASE-T or 100BASE-TX interface for Ethernet port 2.
Ethernet 2 speed indicator: This green LED lights when the speed of the Ethernet
LAN connected to Ethernet port 2 is 100 Mbps.
Turning on the server
Turning on the server refers to the act of plugging the power cord of your server into
the power source and starting the operating system.
Complete the following steps to turn on the server:
1. Plug the power cord of your server into the power source.
Note: Plugging the power cord into a power source may cause the server to start
automatically. This is an acceptable action.
2. Wait 30 seconds then press the power control button on the front of the server.
•You can press the Power control button on the front of the server to start the
server.
Note: After you plug the power cord of your server into an electrical outlet, wait
approximately 30 seconds before pressing the Power control button.
During this time, the system-management processor is initializing and the
Power control button does not respond.
•If the server is turned on and a power failure occurs, the server will start
automatically when power is restored.
•The Advanced System Management Processor can also turn on the server.
CAUTION:
The power control button on the device and the power switch on the power supply (if
there is one) do not turn off the electrical current supplied to the device. The device also
might have more than one power cord. To remove all electrical current from the device,
ensure that all power cords are disconnected from the power source.
1
2

General information 9
Turning off the server
Turning off the server refers to the act of disconnecting the server from the power
source.
Complete the following steps to turn off the server:
1. Refer to your operating system documentation for the proper procedure to shut
down the operating system.
Note: Each operating system is different. Some will allow an immediate shut-
down, while others require and orderly shut-down procedure.
2. Press the power control button on the front of the server. This will put the server
in the stand-by mode.
3. Disconnect the server from the power source.
Note: After turning off the server, wait at least 5 seconds before you turn on the
server again.
Stand-by mode
Stand-by puts the server in a wait state. When in a wait state, the server is not
running the operating system, and all core logic is shut down, except for the service
processor.
Complete the following steps to put the server into stand-by mode:
1. Refer to your operating system documentation for the proper procedure to shut-
down the operating system.
Note: Each operating system is different. Read all the documentation about
shutting down the operating system before continuing.
2. Press the power control button on the front of the server.

10 Hardware Maintenance Manual: xSeries 330 Type 8674 and IntelliStation R Pro Type 6851

© Copyright IBM Corp. 2001 11
Diagnostics
This section provides basic troubleshooting information to help you resolve some
common problems that might occur with the server/workstation.
Diagnostic tools overview
The following tools are available to help you identify and resolve hardware-related
problems:
•POST beep codes, error messages, and error logs
The power-on self-test (POST) generates beep codes and messages to indicate
successful test completion or the detection of a problem. See “POST”on page 12
for more information.
•Diagnostic programs and error messages
The server/workstation diagnostic programs are stored in upgradable read-only
memory (ROM) on the system board. These programs are the primary method of
testing the major components of your server/workstation. See “Diagnostic
programs and error messages”on page 15 for more information.
•Light Path Diagnostic
The Light Path Diagnostic is used to quickly identify system errors.

12 Hardware Maintenance Manual: xSeries 330 Type 8674 and IntelliStation R Pro Type 6851
POST
When you turn on the server/workstation, it performs a series of tests to check the
operation of server/workstation components and some of the options installed in the
server/workstation. This series of tests is called the power-on self-test or POST.
If POST finishes without detecting any problems, a single beep sounds and the first
screen of your operating system or application program appears.
If POST detects a problem, more than one beep sounds and an error message appears
on your screen. See “POST error messages”for more information.
Notes:
1. If you have a power-on password set, you must type the password and press
Enter, when prompted, before POST will continue.
2. A single problem might cause several error messages. When this occurs, work to
correct the cause of the first error message. After you correct the cause of the first
error message, the other error messages usually will not occur the next time you
run the test.
POST error messages
The table “POST error codes”on page 129 provides information about the POST error
messages that can appear during startup.
Event/error logs
The POST error log contains the three most recent error codes and messages that the
system generated during POST. The System Event/Error log contains all messages
issued during POST and all system status messages from the Advanced System
Management Processor.
To view the contents of this error log, start the Configuration/Setup Utility program;
then, select Event/Error Logs from the main menu.
Small computer system interface messages
The following table lists actions to take if you receive a SCSI error message.
Note: If the server/workstation does not have a hard disk drive, ignore any message
that indicates that the drive is not installed.
You will get these messages only when running the SCSISelect Utility. See “SCSI error
codes”on page 134.