IBM NetVista N2200 User manual

NetVista
™
Thin Client
N2200 Thin Client Reference
July 2000
To view or print the latest update, go to http://www.ibm.com/nc/pubs
SA23-2804-00


NetVista
™
Thin Client
N2200 Thin Client Reference
July 2000
To view or print the latest update, go to http://www.ibm.com/nc/pubs
SA23-2804-00


Note
Before using this information and the product that it supports, be sure to read “Safety notices” on page v and “Notices” on
page 41.
First Edition (June 2000)
© Copyright International Business Machines Corporation 2000. All rights reserved.
US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract
with IBM Corp.

Contents
Safety notices ............v
Danger notices .............v
Caution notices .............vi
Handling static-sensitive devices .......vi
About this book...........vii
Who should read this book .........vii
Information available on the World Wide Web . . vii
Relatedinformation...........vii
How to send your comments ........vii
Learning about the hardware .....1
Standard hardware ............1
Hardware connectors ...........1
Communicationhardware..........1
Requiredtypesofcommunicationcable....1
Monitor specifications ...........2
Powerconsumption............2
Upgrading hardware features.........2
Memory upgrade options ..........2
Setting up the hardware........5
Startup sequence ..........7
Configuring the thin client.......9
Using the Setup Utility to configure the thin client. . 9
Resolving hardware problems.....11
Verifying hardware problems ........11
Visible hardware failure ..........12
Audio beep sequences ...........14
LEDindications.............15
Errorcodesandtextmessages........17
Understanding error messages generated by the
IBM NetVista Thin Client Setup Utility ....24
Appendix A. Replacing hardware parts 27
Replacingthelogicunit..........27
Replacing additional parts .........27
Returninghardwareparts .........30
Appendix B. Upgrading memory....31
Appendix C. CompactFlash card....33
Appendix D. Recovering the boot block
image ...............35
Appendix E. Monitor specifications . . 37
Appendix F. Connector pin information 39
Notices ..............41
Environmental Design ...........42
Product Recycling and Disposal .......42
Trademarks..............43
Electronic Emission Notices .........43
Federal Communications Commission (FCC)
Statement..............43
Glossary of abbreviations ......45
Index ...............47
Readers’ Comments — We’d Like to
Hear from You ...........49
© Copyright IBM Corp. 2000 iii

iv

Safety notices
Safety notices contain information that is related to using the IBM
®
NetVista thin
client in a safe manner. These notices can be in the form of a danger, caution, or
attention notice.
Danger notices
The following danger notices call attention to situations that are potentially lethal
or extremely hazardous. These notices pertain throughout this book.
DANGER
To prevent a possible electrical shock during an electrical storm, do not
connect or disconnect cables or station protectors for communications lines,
display stations, printers, or telephones. (RSFTD003)
DANGER
To prevent a possible electrical shock from touching two surfaces with
different electrical grounds, use one hand, when possible, to connect or
disconnect signal cables. (RSFTD004)
DANGER
An electrical outlet that is not correctly wired could place hazardous voltage
on metal parts of the system or the products that attach to the system. It is the
customer’s responsibility to ensure that the outlet is correctly wired and
grounded to prevent an electrical shock. (RSFTD201)
DANGER
To prevent a possible electrical shock when installing the system, ensure that
the power cords for all devices are unplugged before installing signal cables.
(RSFTD202)
DANGER
To prevent a possible electrical shock when adding the device to a system,
disconnect all power cords, if possible, from the existing system before
connecting the signal cable to that device. (RSFTD205)
DANGER
To prevent a possible electrical shock, disconnect the power cord from the
electrical outlet before opening the unit. (RSFTD215)
© Copyright IBM Corp. 2000 v

DANGER
To reduce the risk of electrical shock use only AC power sources approved by
IBM. (RSFTD216)
Caution notices
A caution notice applies to a situation that is potentially hazardous to people
because of some existing condition.
Handling static-sensitive devices
When you handle components, take these precautions to avoid static electricity
damage:
vDo not open static-protective packages until you are ready to install their
contents.
vLimit your movements to avoid static electricity build-up around you.
vHandle components carefully, and never touch exposed circuitry.
vPrevent others from touching components.
vPlace components on static-protective packages while performing hardware
removal and installation procedures.
vDo not place components on metal surfaces.
vi

About this book
NetVista N2200 Thin Client Reference (SA23-2804) provides information for the Type
8363 (Models Exx and Txx) IBM NetVista N2200 Thin Client, hereafter referred to
as the NetVista thin client or N2200 thin client.
This publication contains information on hardware setup, software configuration
and update, hardware problem resolution, hardware upgrade options, parts
replacement, and ordering.
Who should read this book
The following should find the information in this publication helpful:
vPerson who administers the thin client
vHardware service organization and support organization for the thin client
Information available on the World Wide Web
You can obtain the latest version of this information at the following uniform
resource locator (URL):
http://www.ibm.com/nc/pubs
This is the same URL that is printed on the cover of this document.
Related information
The following publications ship with your hardware. Refer to these publications
for information that relates to your NetVista thin client:
vSee the IBM NetVista Quick Setup for NetVista N2200 – Type 8363 (Model Exx or
Txx) (SA23-2806) pamphlet for quick hardware setup information and software
configuration.
vSee the IBM License Agreement For Machine Code (Z125-5468) before using the thin
client.
vSee IBM NetVista Thin Client Safety Information (SA41-4143) for important safety
notices.
vSee IBM NetVista Thin Client Hardware Warranty - Type 8363 and Type 8364
(SA23-2802) for important hardware warranty information.
Refer to the documentation for your server-based software for information on
setting up and managing your server-based software.
How to send your comments
Your feedback is important in helping to provide the most accurate and
high-quality information. You can submit comments about this, or any other IBM
information by mailing the readers’comment form, located at the end of this
information.
vIf you are mailing comments from a country other than the United States, you
can give the form to the local IBM branch office or IBM representative for
postage-paid mailing.
© Copyright IBM Corp. 2000 vii

vIf you prefer to send comments by FAX, use either of the following telephone
numbers:
–United States and Canada: 1-800-937-3430
–Other countries: 1-507-253-5192
vIf you prefer to send comments electronically, use the following network
identification:
–IBMMAIL, to IBMMAIL(USIB56RZ)
–[email protected]
Be sure to include the following:
vThe title, and publication number of the information
vThe page number or topic to which your comment applies
viii

Learning about the hardware
This section provides detailed hardware information about the Type 8363 (Models
Exx and Txx) NetVista thin client.
Standard hardware
The standard NetVista thin client hardware includes the following:
v32 MB of permanent memory, which includes 3 MB dedicated to video memory
vIntegrated Ethernet communication or Token-Ring communication
v16-bit internal and external sound
vOne connector for CompactFlash card
v2 USB ports for a keyboard and other USB devices
Hardware connectors
Your NetVista thin client hardware includes standard connectors, standard pin,
signal, and signal direction configurations. See “Appendix F. Connector pin
information”on page 39 for details.
Communication hardware
The thin client hardware includes integrated Ethernet connection (Models Exx), or
Token-Ring communication (Models Txx).
Required types of communication cable
The required type of cable for the Token-Ring model thin client is category 3 for
4MB ring speed operation. The required type of cable is shielded twisted pair
category 4 or 5 for 16MB ring speed operation.
Figure 1. Hardware connectors
© Copyright IBM Corp. 2000 1

The required type of cable for the Ethernet model for 10MB line speed operation is
category 3 or higher Unshielded Twisted Pair (UTP). The required type of cable for
100MB line speed is category 5 UTP.
Refer to “Appendix F. Connector pin information”on page 39 for communication
cable specifications.
Monitor specifications
A basic video graphics adapter (VGA)-class monitor that meets the Video
Electronics Standards Association (VESA) standards of refresh rate and resolution
can function with the NetVista thin client. The NetVista thin client can support
VESA Display Power Management Signaling (DPMS) and VESA Display Data
Channel (DDC2B).
Refer to “Appendix E. Monitor specifications”on page 37 for a list of resolutions
and refresh rates that the NetVista thin client can support. Your monitor may not
support all resolutions and refresh rates.
Power consumption
The normal power consumption for a NetVista thin client, while running
applications, is approximately 14 watts. You may see power consumption of up to
18 watts in some applications or configurations. For more information, contact an
IBM account representative.
Display monitor power reduction occurs when you use the NetVista thin client
with a VESA DPMS Standard monitor.
Upgrading hardware features
You can perform the following hardware procedures:
vConnect USB devices
If you plan to use peripheral USB devices with your NetVista thin client, refer to
the documentation for your peripheral USB devices for information.
vUpgrade your memory
The NetVista thin client has one random access memory (RAM) slot that accepts
Synchronous Dynamic Random Access Memory (SDRAM) Dual Inline Memory
Modules (DIMMs). The NetVista thin client includes 32 MB of permanent RAM
on the system board, and supports memory expansions of up to 288 MB by
using 32, 64, 128, or 256 MB DIMMs.
“Appendix B. Upgrading memory”on page 31 provides information on how to
upgrade your memory. Refer to “Replacing additional parts”on page 27 for
detailed memory specifications and orderable NetVista thin client parts.
vInstall a CompactFlash card
“Appendix C. CompactFlash card”on page 33 provides procedures for
CompactFlash card.
Memory upgrade options
The NetVista thin client has one random access memory (RAM) slot that accepts
Synchronous Dynamic Random Access Memory (SDRAM) Dual Inline Memory
Modules, hereafter referred to as DIMMs. The N2200 thin client supports memory
expansions of 32, 64, 128, and 256 Megabyte (MB) DIMMs.
2

The N2200 thin client ships with 32 MB of permanent RAM on the system board,
and supports expansion to 288MB. “Appendix B. Upgrading memory”on page 31
explains the procedure for installing and removing a memory DIMM. Refer to
“Appendix A. Replacing hardware parts”on page 27 for detailed memory
specifications and orderable parts.
Learning about the hardware 3

4

Setting up the hardware
The IBM NetVista N2200 Thin Client Quick Setup (SA23-2806) pamphlet, which ships with your hardware, provides the
following information. This section goes into more detail for your convenience.
Read “Safety notices”on page v before you continue with these instructions.
Unpacking the hardware
Unpack the hardware. Contact your reseller, or IBM, if
you do not have these standard parts:
1 Logic unit
2 Base
3 Mouse
4 USB Keyboard
5 Power supply
6 Power cable
Options:
vIf you have additional memory cards, read
“Appendix B. Upgrading memory”on page 31 first,
and then continue with “Installing the support base”.
vIf you would like to restrict access to the logic unit,
you can thread a security cable through tab A.
Installing the support base
Read “Safety notices”on page v before you continue with
these instructions.
IBM recommends that you install the hardware in a
vertical position.
1. Align the notches B on the support base C with
the holes on the bottom of the logic unit D.
2. Slide the support base C onto the bottom of the
logic unit D.
To remove the support base C, lift the latch E on
the support base and slide the support base off the
logic unit D.
Note: The N2200 thin client shown here is an Exx Model.
© Copyright IBM Corp. 2000 5

Connecting the hardware
Read “Safety notices”on page v before you continue with
these instructions.
1. Connect the devices listed below to the appropriate
ports:
1 Network cable
2 USB keyboard and other USB devices (can be
attached to either USB port)
3 Mouse (connects to keyboard)
4 Headphones
5 Microphone
6 Monitor
7 Power supply and power cable
2. Ensure that the monitor cable is securely connected to
the thin client.
3. Plug any power cables into properly grounded
working electrical outlets.
Powering on the hardware
1. Power on the monitor and other devices that are
attached to the thin client.
2. Press the white power button 8 to power on the
thin client.
The thin client performs its startup sequence. See
“Startup sequence”on page 7 for more information.
3. If this is the first time that you are powering on the
thin client, proceed to “Configuring the thin client”on
page 9.
6

Startup sequence
This is a typical startup sequence of events for the NetVista thin client. If any of
these events do not occur, see “Resolving hardware problems”on page 11.
1. The following devices show light-emitting diode (LED) indications:
vLogic unit (system LED and network status LED)
vPower supply
vKeyboard
vMonitor
1
vAny USB devices
2
2. The following internal hardware components initialize:
vMemory
vL1 cache
vVideo memory
vKeyboard controller
3. The IBM NetVista thin client screen appears on the monitor.
Refer to “Configuring the thin client”on page 9 for more information on working
with your N2200 thin client.
1. Refer to the documentation for your monitor if there is no LED indication.
2. Refer to the documentation for your USB devices if there are no LED indications.
© Copyright IBM Corp. 2000 7

8

Configuring the thin client
Before you can access applications on your server, you must configure your thin
client during the initial startup. The Setup Utility helps you with the configuration.
This section provides information on the “Using the Setup Utility to configure the
thin client”.
Using the Setup Utility to configure the thin client
The setup utility allows you to perform the following tasks:
vSpecify your keyboard language settings
vSet the resolution and frequency of your display
vConfigure your Internet Protocol (IP) settings
vPerform advanced configurations, such as changing your boot file server settings
The first time you start the thin client, you must use the initial Setup Utility to
configure the thin client. The following menu is an example of a Setup Utility
menu:
The menu number A makes it easy to navigate through the Setup Utility. Menu
numbers that begin with 2are unique to the initial Setup Utility. The menu title
B tells you which menu you are using.
Use the arrow keys to select an option from the list of available options C. After
you select an option, specify a value in the corresponding value field D. Certain
fields allow you to select a value by using the Page Up and Page Down keys.
Figure 2. Example menu
© Copyright IBM Corp. 2000 9

Instructions and other messages (E and F) provide additional information.
Error messages G inform you when you need to complete a field or correct a
value before continuing.
Use the active function keys H to navigate through the Setup Utility.
To access the Setup Utility during a subsequent boot, press Esc immediately after
the following message disappears:
Hardware testing in progress...
If you worked only with the Simple Configuration menu during the initial boot,
then the Simple Configuration menu appears. However, if you worked with the
Advanced Configuration menu during the initial boot, then the Advanced
Configuration menu appears.
10