IBM xSeries 455 User manual

Welcome. . .
Thank you for buying an
IBM xSeries server.
This server
contains information for setting
up and configuring your server.
For detailed information about
your server, view the publications
on the
You can also find the most
current information about your
server on the IBM Web site at:
http://www.ibm.com/pc/support/
Your server
is based on the X-Architecture
technology, and it features
superior performance, availability,
and scalability.
Documentation CD.
Installation Guide
Go to the Server Support
flow chart
Cable the server
and options
Start the server
Install options:
• Drives
• Microprocessors
• Adapters
• Memory
Did the server
start correctly?
Ye s
No
Set up and
configure
the hardware
Did configuration
complete?
Install applications,
such as IBM systems
management software
and IBM ServeRAID
programs
System is ready to use.
Go to the Server Support
flow chart to register
and profile your server.
Install the operating
system. Go to the
Web for instructions,
http://www.ibm.com/
pc/support
No
Ye s
Installation Guide
Install the server in
the rack, if required
xSeries 455
Type 8855

Server Support
Ye s
No
No
Use the troubleshooting
information provided with
your server to determine
the cause of the problem
and the action to take.
Flash the latest levels of SAL/EFI,
service processor, diagnostics,
and RAID code.
You can download this code at
http://www.ibm.com/pc/support/
No
No Software
Ye s
Ye s
Hardware
Check all cables for loose connections
and verify that all optional devices you
installed are on the ServerProven list.
You can view the ServerProven list at
®
http://www.ibm.com/pc/compat/
Server working
properly?
Problem
solved?
Problem
solved?
Hardware or
software problem?
View support telephone numbers at
http://www.ibm.com/planetwide/
View information about IBM support line at
or view support telephone numbers at
http://www.ibm.com/services/sl/products/
http://www.ibm.com/planetwide/
Register your computer. Go to
http://www.ibm.com/pc/register/
Ye s
Problem
solved?

xSeries 455
Installation Guide


Note: Before using this information and the product it supports, read the general information in Appendix A, “IBM Statement of
Limited Warranty Z125-4753-07 11/2002”, on page 63 and Appendix B, “Notices”, on page 79.
First Edition (November 2003)
© Copyright International Business Machines Corporation 2003. All rights reserved.
US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract
with IBM Corp.

Contents
Safety ............................v
Chapter 1. Introduction ......................1
The IBM xSeries Documentation CD .................2
Hardware and software requirements ................2
Using the Documentation Browser .................2
Notices and statements used in this book ...............3
Features and specifications .....................4
Major components of the xSeries 455 server ..............4
Chapter 2. Installing options....................7
Installation guidelines .......................7
System reliability guidelines....................7
Working inside a server with power on................8
Handling static-sensitive devices ..................8
Installing an adapter .......................8
Cabling a ServeRAID adapter ..................11
Installing and replacing a microprocessor and power module ........13
Installing memory ........................19
Removing and replacing DIMMs .................21
Hot-replacing DIMMs......................23
Completing the installation.....................24
Connecting the cables ......................24
SMP Expansion cabling.....................25
RXE Expansion cabling.....................30
RXE Management cabling ....................35
Power cabling ........................37
SCSI cabling.........................38
USB cabling .........................38
Serial cabling ........................38
Video cabling ........................38
Gigabit Ethernet cabling ....................38
Remote Supervisor Adapter cabling ................38
Chapter 3. Server controls, LEDs, and power.............39
Front view ..........................39
Rear view ...........................40
Server power features ......................42
Turning on the server .....................42
Turning off the server .....................42
Chapter 4. Configuring the server .................45
Using the EFI Firmware Boot Manager ................45
Using the Configuration/Setup Utility program .............45
Using ServeRAID Manager ....................46
Using the LSI Logic Configuration Utility ...............46
Using the Remote Supervisor Adapter ................47
Configuring scalable partitions ...................47
Creating a scalable partition ...................48
Deleting a scalable partition ...................49
Chapter 5. Solving problems ...................51
Diagnostic tools overview .....................51
© Copyright IBM Corp. 2003 iii

POST error codes ........................51
Troubleshooting charts ......................52
DVD/CD-RW drive problems ...................52
Expansion enclosure problems ..................52
General problems .......................52
Hard disk drive problems ....................52
Intermittent problems......................53
Memory problems .......................53
Monitor problems .......................53
Option problems .......................54
Power problems .......................55
Serial port problems ......................55
Software problems ......................56
Universal Serial Bus device problems ...............56
USB keyboard, mouse, or pointing-device problems ..........56
Light path diagnostics ......................56
Diagnosing problems using light path diagnostics ...........57
Light path diagnostics LEDs ...................58
Chapter 6. Getting help and technical assistance ...........61
Before you call .........................61
Using the documentation .....................61
Getting help and information from the World Wide Web ..........61
Software service and support ...................62
Hardware service and support ...................62
Appendix A. IBM Statement of Limited Warranty Z125-4753-07 11/2002 ..63
Part 1 - General Terms ......................63
Part 2 - Country-unique Terms ...................66
Part3-Warranty Information ...................77
Appendix B. Notices ......................79
Edition notice .........................79
Trademarks ..........................80
Important notes.........................80
Product recycling and disposal ...................81
Battery return program ......................81
Electronic emission notices ....................82
Federal Communications Commission (FCC) statement .........82
Industry Canada Class A emission compliance statement ........82
Australia and New Zealand Class A statement ............82
United Kingdom telecommunications safety requirement.........82
European Union EMC Directive conformance statement .........82
Taiwanese Class A warning statement ...............83
Chinese Class A warning statement ................83
Japanese Voluntary Control Council for Interference (VCCI) statement . . . 83
Power cords ..........................83
Index ............................87
iv xSeries 455: Installation Guide

Safety
Before installing this product, read the Safety Information.
Antes de instalar este produto, leia as Informações de Segurança.
Pred instalací tohoto produktu si prectete prírucku bezpecnostních instrukcí.
Læs sikkerhedsforskrifterne, før du installerer dette produkt.
Lees voordat u dit product installeert eerst de veiligheidsvoorschriften.
Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety Information.
Avant d’installer ce produit, lisez les consignes de sécurité.
Vor der Installation dieses Produkts die Sicherheitshinweise lesen.
Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza.
Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet.
Antes de instalar este produto, leia as Informações sobre Segurança.
© Copyright IBM Corp. 2003 v

Antes de instalar este producto, lea la información de seguridad.
Läs säkerhetsinformationen innan du installerar den här produkten.
Statement 1:
DANGER
Electrical current from power, telephone, and communication cables is
hazardous.
To avoid a shock hazard:
vDo not connect or disconnect any cables or perform installation,
maintenance, or reconfiguration of this product during an electrical
storm.
vConnect all power cords to a properly wired and grounded electrical
outlet.
vConnect to properly wired outlets any equipment that will be attached to
this product.
vWhen possible, use one hand only to connect or disconnect signal
cables.
vNever turn on any equipment when there is evidence of fire, water, or
structural damage.
vDisconnect the attached power cords, telecommunications systems,
networks, and modems before you open the device covers, unless
instructed otherwise in the installation and configuration procedures.
vConnect and disconnect cables as described in the following table when
installing, moving, or opening covers on this product or attached
devices.
To Connect: To Disconnect:
1. Turn everything OFF.
2. First, attach all cables to devices.
3. Attach signal cables to connectors.
4. Attach power cords to outlet.
5. Turn device ON.
1. Turn everything OFF.
2. First, remove power cords from outlet.
3. Remove signal cables from connectors.
4. Remove all cables from devices.
vi xSeries 455: Installation Guide

Statement 2:
CAUTION:
When replacing the lithium battery, use only IBM Part Number 33F8354 or an
equivalent type battery recommended by the manufacturer. If your system has
a module containing a lithium battery, replace it only with the same module
type made by the same manufacturer. The battery contains lithium and can
explode if not properly used, handled, or disposed of.
Do not:
vThrow or immerse into water
vHeat to more than 100°C (212°F)
vRepair or disassemble
Dispose of the battery as required by local ordinances or regulations.
Statement 3:
CAUTION:
When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or
transmitters) are installed, note the following:
vDo not remove the covers. Removing the covers of the laser product could
result in exposure to hazardous laser radiation. There are no serviceable
parts inside the device.
vUse of controls or adjustments or performance of procedures other than
those specified herein might result in hazardous radiation exposure.
DANGER
Some laser products contain an embedded Class 3A or Class 3B laser
diode. Note the following.
Laser radiation when open. Do not stare into the beam, do not view directly
with optical instruments, and avoid direct exposure to the beam.
Safety vii

Statement 4:
≥18 kg (39.7 lb) ≥32 kg (70.5 lb) ≥55 kg (121.2 lb)
CAUTION:
Use safe practices when lifting.
Statement 5:
CAUTION:
The power control button on the device and the power switch on the power
supply do not turn off the electrical current supplied to the device. The device
also might have more than one power cord. To remove all electrical current
from the device, ensure that all power cords are disconnected from the power
source.
1
2
viii xSeries 455: Installation Guide

Statement 8:
CAUTION:
Never remove the cover on a power supply or any part that has the following
label attached.
Hazardous voltage, current, and energy levels are present inside any
component that has this label attached. There are no serviceable parts inside
these components. If you suspect a problem with one of these parts, contact
a service technician.
Statement 10:
CAUTION:
Do not place any object weighing more than 82 kg (180 lb) on top of
rack-mounted devices.
>82 kg (180 lb)
WARNING: Handling the cord on this product or cords associated with accessories
sold with this product, will expose you to lead, a chemical known to the State of
California to cause cancer, and birth defects or other reproductive harm. Wash
hands after handling.
ADVERTENCIA: El contacto con el cable de este producto o con cables de
accesorios que se venden junto con este producto, pueden exponerle al plomo, un
elemento químico que en el estado de California de los Estados Unidos está
considerado como un causante de cancer y de defectos congénitos, además de
otros riesgos reproductivos. Lávese las manos después de usar el producto.
Safety ix

xxSeries 455: Installation Guide

Chapter 1. Introduction
This Installation Guide contains instructions for setting up your IBM
®
Eserver
™
xSeries
™
455 Type 8855 server and basic instructions for installing some options.
More detailed instructions for installing options are in the Option Installation Guide
on the IBM xSeries Documentation CD, which comes with your server. This
publication contains information about:
vSetting up and cabling your server
vStarting and configuring your server
vInstalling some options
vSolving problems
Your server might have features that are not described in the documentation that
you received with the server. The documentation might be updated occasionally to
include information about those features, or technical updates might be available to
provide additional information that is not included in your server documentation.
These updates are available from the IBM Web site. Complete the following steps
to check for updated documentation and technical updates:
1. Go to http://www.ibm.com/pc/support/.
2. In the Learn section, click Online publications.
3. On the ″Online publications″page, in the Brand field, select Servers.
4. In the Family field, select xSeries 455.
5. Click Display documents.
Your server comes with a limited warranty. You can obtain up-to-date information
about your server and other IBM server products at
http://www.ibm.com/eserver/xseries/.
Record information about your server in the following table. You will need this
information when you register your server with IBM.
Product name IBM Eserver xSeries 455 server
Machine type 8855
Model number _____________________________________________
Serial number _____________________________________________
© Copyright IBM Corp. 2003 1

The model number and serial number are on the ID label on the left side of the
bezel, just above the hard disk drives.
NOTE:FORPROPERAIRFLOW, REPLACEFANWITHIN2 MINUTES
FRONTOFBOX
NOTE:FORPROPERAIRFLOW, REPLACEFANWITHIN2 MINUTES
FRONTOFBOX
ID label
5
SystemManagementBoard
PCI Board
4
6
I/O Board
CommonFRUNumbers
MidplaneBoard
3
LowerCEC
2
UpperCEC
1
Light-PathDiagnostics
See the Rack Installation Instructions publication for complete rack installation and
removal instructions.
The IBM xSeries Documentation CD
The IBM xSeries Documentation CD contains documentation for your server in
Portable Document Format (PDF) and includes the IBM Documentation Browser to
help you find information quickly.
Hardware and software requirements
The IBM xSeries Documentation CD requires the following minimum hardware and
software:
vMicrosoft
®
Windows NT
®
4.0 (with Service Pack 3 or later), Windows
®
98, or
Windows 2000.
v100 MHz Intel
®
Pentium
®
microprocessor.
v32 MB of RAM.
vAdobe Acrobat Reader 3.0 or later. Acrobat Reader software is included on the
CD, and you can install it when you run the Documentation Browser.
Using the Documentation Browser
Use the Documentation Browser to browse the contents of the CD, read brief
descriptions of the books, and view books using Adobe Acrobat Reader. The
Documentation Browser automatically detects the regional settings in use in your
system and displays the books in the language for that region (if available). If a
book is not available in the language for that region, the English version is
displayed.
Use one of the following procedures to start the Documentation Browser:
vIf Autostart is enabled, insert the CD into your CD-ROM drive. The
Documentation Browser starts automatically.
vIf Autostart is disabled, insert the CD into your CD-ROM drive and click Start -->
Run.IntheOpen field, type
e:\win32.bat
where eis the drive letter of your CD-ROM drive, and click OK.
2xSeries 455: Installation Guide

Select your server from the Product menu. The Available Topics list displays all
the books for your server. Some books might be in folders. A plus sign (+) indicates
each folder or book that has additional books under it. Click the plus sign to display
the additional books.
When you select a book, a description of the book appears under Topic
Description. To select more than one book, press and hold the Ctrl key while you
select the books. Click View Book to view the selected book or books in Acrobat
Reader. If you selected more than one book, all the selected books are opened in
Acrobat Reader.
To search all the books, type a word or word string in the Search field and click
Search. The books in which the word or word string appears are listed in order of
the most occurrences. Click a book to view it, and press Crtl+F to use the Acrobat
search function within the book.
Click Help for detailed information about using the Documentation Browser.
Notices and statements used in this book
The caution and danger statements that appear in this book are also in the
multilingual Safety Information book, which is on the IBM xSeries Documentation
CD. Each statement is numbered for reference to the corresponding statement in
the Safety Information book.
The following notices and statements are used in the documentation:
vNotes: These notices provide important tips, guidance, or advice.
vImportant: These notices provide information or advice that might help you avoid
inconvenient or problem situations.
vAttention: These notices indicate potential damage to programs, devices, or
data. An attention notice is placed just before the instruction or situation in which
damage could occur.
vCaution: These statements indicate situations that can be potentially hazardous
to you. A caution statement is placed just before the description of a potentially
hazardous procedure step or situation.
vDanger: These statements indicate situations that can be potentially lethal or
extremely hazardous to you. A danger statement is placed just before the
description of a potentially lethal or extremely hazardous procedure step or
situation.
Chapter 1. Introduction 3

Features and specifications
The following information is a summary of the features and specifications of your
server. Depending on your server model, some features might not be available, or
some specifications might not apply.
Microprocessor:
vIntel
®
Itanium 2 1.3 MHz or higher, depending
on server model
v3 MB (minimum) Level-3 cache
v200 MHz front-side bus (FSB), at two data
transfers per cycle, yielding a 400 MHz system
bus (minimum)
vSupport for up to four microprocessors
vXceL4
™
Server Accelerator Cache: 64 MB
Note: Use the Configuration/Setup Utility
program to determine the type and speed of the
microprocessors in your server.
Active Memory
™
:
vMinimum: 1 GB
vMaximum: 56 GB
vType: 2-way interleaved PC2100, ECC DDR
SDRAM, registered DIMMs only
vSupports 512 MB, 1 GB, and 2 GB dual inline
memory modules (DIMMs)
Drives standard:
DVD/CD-RW: IDE
Expansion bays:
vTwo removable media bays (one DVD/CD-RW
preinstalled)
vSupports up to two internal Ultra320 SCSI
hard disk drives
Active
™
PCI-X expansion slots:
Six 64-bit Active PCI-X expansion slots:
vTwo 66 MHz PCI-X slots
vTwo 100 MHZ PCI-X slots
vTwo 133 MHZ PCI-X slots
Cooling:
Four hot-swap fans
vTwo 150 mm x 51 mm fans
vTwo 150 mm x 38 mm fans
Acoustical noise emissions:
vDeclared sound power, idle: 6.5 bels
vDeclared sound power, operating: 6.5 bels
vBystander sound pressure, idle: 49 dBa
vBystander sound pressure, operating: 49 dBa
Power supply:
Two power supplies: 550 watts at 100-127 V ac
or 1050 watts at 200-240 V ac (hot-swappable
and redundant at 200-240 V ac only)
Video:
vIntegrated ATI RageXL video
vPCI bus interface
vCompatible with SVGA
v8 MB SDRAM video memory
Size (4 U):
vHeight: 17.5 cm (6.9 inches, 4 U)
vDepth: 71.3 cm (28.1 inches)
vWidth: 44 cm (17.3 inches)
vMaximum weight: 54.3 kg (120 lb),
depending on your configuration
Integrated functions:
vBroadcom 5704 10/100/1000 dual port
Ethernet controller
vLight path diagnostics
vOne external and one internal Ultra320 SCSI
port (dual-channel integrated controller with
RAID capabilities)
vRemote Supervisor Adapter (service
processor)
– ASM interconnect (peer-to-peer) port
– Ethernet port
– Serial port
vIDE controller
vRXE Management Port
vRXE Expansion Ports
vUSB ports
vSerial port
vSMP Expansion Ports
vWake on LAN
®
Environment:
vAir temperature:
– Server on: 10° to 35°C (50.0° to 95.0°F).
Altitude: 0 to 914 m (2998.7 ft)
– Server on: 10° to 32°C (50.0° to 89.6°F).
Altitude: 0 to 2133 m (6998.0 ft)
– Server off: -40° to 60°C
(-104° to 140°F). Maximum altitude: 2133
m (6998.0 ft)
vHumidity:
– Server on: 8% to 80%
– Server off: 5% to 100%
Heat output:
Approximate heat output in British thermal units
(Btu) per hour
vMinimum configuration: 854 Btu (250 watts)
vMaximum configuration: 2646 Btu (775 watts)
Electrical input:
vSine-wave input (50-60 Hz) required
vInput voltage low range:
– Minimum: 100 V ac
– Maximum: 127 V ac
vInput voltage high range:
– Minimum: 200 V ac
– Maximum: 240 V ac
vInput kilovolt-amperes (kVA) approximately:
– Minimum: 0.250 kVA
– Maximum: 1.3 kVA
Notes:
1. Power consumption and heat output vary
depending on the number and type of
optional features installed and the
power-management optional features in use.
2. These levels were measured in controlled
acoustical environments according to the
procedures specified by the American
National Standards Institute (ANSI) S12.10
and ISO 7779 and are reported in
accordance with ISO 9296. Actual
sound-pressure levels in a given location
might exceed the average values stated
because of room reflections and other
nearby noise sources. The declared
sound-power levels indicate an upper limit,
below which a large number of computers
will operate.
Major components of the xSeries 455 server
The orange color on components and labels in the server indicates hot-swap or
hot-plug components. You can install or remove these components while the server
is running, provided that the server is configured to support hot-swap and hot-plug
components. For information about installing hot-swap and hot-plug components,
see Chapter 2, “Installing options”, on page 7.
The blue color on components and labels indicates touch points, where a
component can be gripped, a latch moved, and so on.
4xSeries 455: Installation Guide

The following illustration shows the locations of major components in your server.
Note: The illustrations in this publication might differ slightly from your hardware.
Retention
bracket
DIMM
Microprocessor
Microprocessor
baffle
Hard disk
drive
VRM
DIMM
access
doors
Fan 4
Fan 3
NOTE:FORPROPERAIRFLOW, REPLACEFANWITHIN2MINUTES
FRONTOFBOX
NOTE:FORPROPERAIRFLOW, REPLACEFANWITHIN2MINUTES
FRONTOFBOX
Fan 1
Fan 2
Hot-swap
power supply
DVD-ROM
drive
Bezel
Power
module
EMC shield
Thumbscrews
Chapter 1. Introduction 5

6xSeries 455: Installation Guide

Chapter 2. Installing options
This chapter provides basic instructions for installing hardware options in your
server. These instructions are intended for users who are experienced with setting
up IBM server hardware. If you need more detailed information, see the Option
Installation Guide on the IBM xSeries Documentation CD.
Installation guidelines
Before you begin to install options in your server, read the following information:
vRead the safety information beginning on page v and the guidelines in “Handling
static-sensitive devices” on page 8. These guidelines will help you work safely
with your server or options.
vMake sure that you have an adequate number of properly grounded electrical
outlets for your server, monitor, and any other options that you intend to install.
vBack up all important data before you make changes to disk drives.
vYou do not need to turn off the server to install or replace hot-swap or hot-plug
components or hot-plug Universal Serial Bus (USB) devices.
vThe orange color on components and labels identifies hot-swap or hot-plug
components. You can install or remove hot-swap and hot-plug components while
the server is running, provided that the server is configured to support this
capability. See the instructions in this chapter for more information about
removing and installing hot-swap and hot-plug components.
vThe blue color on components and labels indicates touch points, where
components can be gripped, a latch moved, and so on.
vFor a list of supported options for your server, go to the ServerProven
®
list at
http://www.ibm.com/pc/us/compat/.
Note: Some preconfigured servers have a unique list of supported options. See the
software documentation provided with those servers for more information.
System reliability guidelines
To help ensure proper cooling and system reliability, make sure that:
vThe top cover is closed during normal operation.
vEach of the drive bays has a drive or a filler panel and electromagnetic
compatibility (EMC) shield installed in it.
vEach of the power-supply bays has a power supply installed in it.
vThere is adequate space around the server to allow the server cooling system to
work properly. Leave approximately 50 mm (2 in.) of open space around the front
and rear of the server. Do not place objects in front of the fans.
vYou have followed the cabling instructions that come with optional adapters.
vYou have replaced a failed fan as soon as possible.
vYou have replaced a hot-swap drive within 2 minutes of removal.
vIf you replace a hot-swap drive, remove the defective drive and wait 15 seconds
before you install a new drive.
vAll microprocessor sockets always contain either a microprocessor baffle or a
microprocessor and heat sink.
vFor redundant and hot-swappable operation, the power supplies are connected to
200-240 V ac.
© Copyright IBM Corp. 2003 7

Working inside a server with power on
Your server supports hot-swap devices and is designed to operate safely while
turned on with the cover removed. Follow these guidelines when you work inside a
server that is turned on:
vAvoid loose-fitting clothing on your forearms. Button long-sleeved shirts before
working inside the server; do not wear cuff links while you are working inside the
server.
vDo not allow your necktie or scarf to hang inside the server.
vRemove jewelry, such as bracelets, rings, necklaces, and loose-fitting wrist
watches.
vRemove items from your shirt pocket (such as pens or pencils) that could fall into
the server as you lean over it.
vAvoid dropping any metallic objects, such as paper clips, hair pins, or screws,
into the server.
Handling static-sensitive devices
Attention: Static electricity can damage electronic devices, including your server.
To avoid damage, keep static-sensitive devices in their static-protective package
until you are ready to install them.
To reduce the possibility of damage from electrostatic discharge, observe the
following precautions:
vLimit your movement. Movement can cause static electricity to build up around
you.
vHandle the device carefully, holding it by its edges or its frame.
vDo not touch solder joints, pins, or exposed printed circuitry.
vDo not leave the device where others can handle and damage it.
vWhile the device is still in its static-protective package, touch it to an unpainted
metal part of the server unit for at least 2 seconds. This drains static electricity
from the package and from your body.
vRemove the device from its package and install it directly into the server without
setting down the device. If it is necessary to set down the device, place it back
into its static-protective package. Do not place the device on the server cover or
on a metal surface.
vTake additional care when handling devices during cold weather. Heating reduces
indoor humidity and increases static electricity.
vWear a properly grounded wrist strap against your skin to help eliminate static
electricity from your body.
Installing an adapter
The following notes describe the types of adapters that your server supports and
other information that you must consider when installing an adapter:
vThe following illustration shows the location and bus speeds of the PCI-X
expansion slots on the PCI-X board.
8xSeries 455: Installation Guide