
Contents
Safety ...............v
Guidelines for trained service technicians ....vi
Inspecting for unsafe conditions ......vi
Guidelines for servicing electrical equipment . . vii
Safety statements ............viii
Chapter 1. Introduction ........1
Related documentation ...........1
Notices and statements in this documentation . . . 2
Features and specifications..........2
Supported DIMMs ............4
Blade server control panel buttons and LEDs . . . 5
Turning on the blade server .........7
Turning off the blade server .........8
System-board layouts ...........9
System-board connectors .........9
System-board LEDs ...........9
Chapter 2. Diagnostics ........11
Diagnostic tools .............12
Collecting dump data ...........13
Location codes .............14
Reference codes .............15
System reference codes (SRCs) .......16
1xxxyyyy SRCs ...........17
6xxxyyyy SRCs ...........22
A1xxyyyy service processor SRCs .....24
AA00E1A8 to AA260005 Partition firmware
attention codes ...........25
Bxxxxxxx Service processor early termination
SRCs ..............28
B200xxxx Logical partition SRCs .....29
B700xxxx Licensed internal code SRCs . . . 39
BA000010 to BA400002 Partition firmware
SRCs ..............48
POST progress codes (checkpoints) .....88
C1001F00 to C1645300 Service processor
checkpoints ............89
C2001000 to C20082FF Virtual service
processor checkpoints .........99
IPL status progress codes .......109
C700xxxx Server firmware IPL status
checkpoints ...........109
CA000000 to CA2799FF Partition firmware
checkpoints ............110
D1001xxx to D1xx3FFF Service processor
dump codes ............131
D1xx3y01 to D1xx3yF2 Service processor
dump codes ...........138
D1xx900C to D1xxC003 Service processor
power-off checkpoints ........140
Service request numbers (SRNs) ......141
Using the SRN tables .........142
101-711 through FFC-725 SRNs .....142
A00-FF0 through A24-xxx SRNs .....159
ssss-102 through ssss-640 SRNs for SCSI
devices .............180
Failing function codes 151 through 2D02 . . 184
Error logs ..............186
Checkout procedure ...........186
About the checkout procedure.......186
Performing the checkout procedure .....187
Verifying the partition configuration......189
Running the diagnostics program ......189
Starting AIX concurrent diagnostics .....189
Starting stand-alone diagnostics from a CD . . 190
Starting stand-alone diagnostics from a NIM
server ...............191
Using the diagnostics program ......192
Boot problem resolution ..........193
Troubleshooting tables ..........194
General problems ...........195
Hard disk drive problems ........195
Intermittent problems .........196
Keyboard problems ..........196
Management module service processor
problems ..............197
Memory problems ...........197
Microprocessor problems ........198
Monitor or video problems ........198
Network connection problems .......200
PCI expansion card (PIOCARD) problem
isolation procedure ..........200
Optional device problems ........201
Power problems ...........202
POWER Hypervisor (PHYP) problems ....203
Service processor problems ........205
Software problems...........217
Universal Serial Bus (USB) port problems . . . 217
Light path diagnostics ..........218
Viewing the light path diagnostic LEDs . . . 218
Light path diagnostics LEDs .......219
Isolating firmware problems ........222
Recovering the system firmware .......222
Starting the PERM image ........222
Starting the TEMP image ........223
Recovering the TEMP image from the PERM
image ...............223
Verifying the system firmware levels ....224
Committing the TEMP system firmware image 224
Solving shared BladeCenter resource problems . . 225
Solving shared keyboard problems .....226
Solving shared media tray problems.....226
Solving shared network connection problems 228
Solving shared power problems ......229
Solving shared video problems ......230
Solving undetermined problems .......231
Calling IBM for service ..........232
Chapter 3. Parts listing, Type 7998 235
© Copyright IBM Corp. 2008, 2009 iii