IBM 10/20 GB TR-5 User manual

10/20 GB TR-5
IDE Tape Drive
User's Guide
OPTIONS
by IBM

Note: If you are using this product in the United States, Canada, or Puerto Rico, be sure to read the information under Appendix C,
“Product warranty and notices” on page 3-8 before using this information and the product it supports.
For all other countries, the warranty terms and conditions applicable in the country of purchase are available from IBM or your reseller.
First Edition (January 1999)
The following paragraph does not apply to the United Kingdom or any country where such provisions are inconsistent with local law: INTERNATIONAL
BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR
IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
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This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be
incorporated in new editions of the publication. IBM may make improvements and/or changes in the product(s) and/or the program(s) described in this publication
at any time.
This publication was developed for products and services offered in the United States of America. IBM may not offer the products, services, or features discussed
in this document in other countries, and the information is subject to change without notice. Consult your local IBM representative for information on the
products, services, and features available in your area.
Requests for technical information about IBM products should be made to your IBM reseller or IBM marketing representative.
Copyright International Business Machines Corporation 1999. All rights reserved.
Note to U.S. Government Users — Documentation related to restricted rights — Use, duplication or disclosure is subject to restrictions set forth in GSA ADP
Schedule Contract with IBM Corp.

Contents
Registering your option .................... iv
About this book ........................ iv
Part 1: Quick Installation Guide ................................................ 1-1
Part 2: User's Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
Product description . . . . . . . . . . . . . . . . . . . . . . 2-1
Before you begin ....................... 2-3
Installing the Enhanced IDE drive .............. 2-3
Installing the software .................... 2-7
Using the tape drive ..................... 2-8
Loading and unloading tape cartridges ............. 2-8
Setting the write-protect switch ................ 2-9
Reviewing performance considerations ............. 2-9
Maintenance . . . . . . . . . . . . . . . . . . . . . . . . 2-10
Caring for tape cartridges .................. 2-10
Cleaning the tape head .................... 2-10
Part 3: Appendixes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
Appendix A. 10/20 GB TR-5 IDE Tape Drive specifications 3-1
Appendix B. Help and service information ......... 3-6
Step 1: Troubleshooting . . . . . . . . . . . . . . . . . . . . 3-6
Step 2: Preparing for the call ................. 3-7
Step 3: Placing the call to IBM ................ 3-7
Appendix C. Product warranty and notices ......... 3-8
Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10
Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . 3-11
Electronic emission notices ................. 3-11
Copyright IBM Corp. 1999 iii

Registering your option
Thank you for purchasing OPTIONS by IBM. Please take a few
moments to register your product and provide us with information that
will help IBM to better serve you in the future. Your feedback is
valuable to us in developing products and services that are important
to you, as well as in developing better ways to communicate with you.
Register your option on the IBM Web site at:
http://www.pc.ibm.com/register
IBM will send you information and updates on your registered product
unless you indicate on the Web site questionnaire that you do not want
to receive further information.
You can obtain more tips and updates for your option by typing “10
20” in the Search query box at:
http://www.pc.ibm.com/support
About this book
This manual contains information on the 10/20 GB TR-5 IDE Tape
Drive. It is divided into the following parts:
Part 1: Quick installation instructions, in the following languages:
English
German
French
Spanish
Italian
Brazilian Portuguese
Japanese
Part 2: Product description, with detailed installation and usage
instructions
Part 3: Product specifications, problem solving, help and service
information, warranty, and notices
Note: The illustrations in this publication might be slightly different
from your hardware.
iv 10/20 GB TR-5 IDE Tape Drive User’s Guide

Part 1: Quick Installation Guide
This guide contains installation instructions in an abbreviated form. If
you are knowledgeable about IDE products and experienced in
installing options, use these instructions to quickly install your tape
drive. For a description of the tape drive and more detailed
installation instructions, go to “Part 2: User's Guide” on page 2-1.
In addition to this manual, this option package contains:
Internal model of the tape drive
5.25-inch mounting kit
One Imation or IBM TR-5 formatted data cartridge
Tape software CD
Mounting screws
Various bezels
IDE cable
Safety Information
Contact your place of purchase if any item is missing or damaged.
Important: Be sure to retain your proof of purchase because it might
be required to receive warranty service.
Installing the Enhanced IDE drive
Follow these instructions to install the Enhanced IDE tape drive:
1. Turn off the computer and unplug the power cables from the
power outlet for the computer and all attached peripherals.
2. Open the computer.
3. Touch the static-protective bag containing the tape drive to an
unpainted metal surface on the computer for at least 2 seconds.
Remove the drive from the static-protective bag, holding the drive
by the edges, and place it on the bag.
4. Refer to the bottom view of the tape drive to locate the IDE
configuration block and how to set a position ON (A) or OFF
(B).
A
B
1
2
3
4
5
6
7
8
Copyright IBM Corp. 1999 1-1

The IDE configuration block pin assignments are:
7 and 8: Reserved
5 and 6: MS
3 and 4: SL
1 and 2: CS
5. Set the IDE jumper ON for the setting that applies to your IDE
configuration. The tape drive is preset at the factory to slave
(SL).
If your computer has one hard disk drive and one IDE controller,
configure the tape drive as a slave (SL) by placing a jumper over
vertical pins 3 and 4 (ON). Some hard disk drives might require
you to change its jumper setting (master to master with a slave
attached) if you attach a second device to the IDE controller.
If your computer has two IDE controllers:
Place the hard disk drives on the primary IDE controller and
place the other storage devices (tape drive or CD-ROM
drive) on the secondary IDE controller.
If the tape drive is the only device on the secondary IDE
controller, configure it as a master (MS) by placing a jumper
over vertical pins 5 and 6.
If the tape drive is sharing the IDE controller with another
device, configure it as slave (SL) by placing a jumper over
vertical pins 3 and 4.
Refer to your computer documentation to see if your computer
supports the cable select (CS) setting. Most computers do not
use this feature.
6. Locate an available bay or space in your computer to mount the
tape drive. The drive can be mounted in either a horizontal or
vertical position. The drive fits in a 3.5-inch (1-inch high)
standard bay. You can also mount the drive in a 5.25-inch
(1.6-inch high) bay using the 5.25-inch mounting kit provided.
The installation instructions are located on the mounting kit
packaging.
The following table lists the available bays for IBM PC
IntelliStation professional workstation and desktop PC models.
Some of these computer systems require an additional cosmetic
bezel (included) when installing a removable media device such
as a tape drive. Some workstations also might have a lockable
door covering the drive bays. If you are installing the tape
drive into any server with a lockable door, you might not be
able to close this door whenever the data cartridge is inserted.
Model Bays Available
IntelliStation M Pro both sizes1
IntelliStation Z Pro both sizes1
PC 300 PL 5.25 in. only
PC 300 GL 5.25 in. only
1When installing in the available 3.5-inch bay in the tower model, no additional bezel is available at this time.
1-2 10/20 GB TR-5 IDE Tape Drive User’s Guide

7. Remove the bay cover, if necessary. Slide the tape drive into the
bay, and secure it with the mounting screws provided in the
option package. Do not use any other screws to secure the
drive. Using screws that are too long might damage the drive.
8. Locate the IDE bus cable (usually a 50-pin ribbon cable) that is
inside your computer, and attach one of the connectors on the
cable to the tape drive. Ensure that pin 1 of the cable (usually
color-coded) aligns with pin 1 of the IDE connector on the tape
drive. If your computer system does not have connectors on the
drive, you might need to use the IDE cable included with the
option.
9. Locate an available power cable inside your computer, and
connect it to the four-pin power connector on the tape drive.
10. Replace the computer cover, and secure it in place.
11. Reconnect the ac power cord and any other signal cables to the
outside of your computer, and plug the power cord into an
available power outlet. Turn on all attached devices; then turn on
the computer.
12. Install the software using the instructions given by the README
file on the tape software CD. The CD contains tape backup and
restore applications for most desktop operating systems.
To install the backup software for native Windows NT 4.0
support:
a. From the Windows NT desktop, select Start, Settings,
Control Panel, Tape Device.
b. Windows NT detects a “New SCSI Tape Device” and
prompts you to install the IDE (QIC-157) device driver.
c. Click OK.
d. Insert the Windows NT Workstation CD and click OK.
e. Windows NT will display the location of the needed files,
directory i386, on the CD drive. If the correct drive is not
shown on the “Copy files from:” list, click the down-arrow
button and select the correct CD drive for the computer.
f. Click OK.
g. Windows NT will now complete the device driver
installation.
To verify that the driver is correctly loaded, go to the
desktop and select Start, Settings, Control Panel, Tape
Devices.
h. Start Windows NT Backup by selecting Programs,
Administrative Tools, Backup.
i. The software installation is now completed.
To install the additional Seagate backup software for Windows
98, Windows 95 or Windows NT:
a. Place the Seagate Backup Exec CD in your CD-ROM.
b. If your operating system is configured for autoplay, the setup
program will run automatically. If the setup program does
not run automatically, select Run from the Start menu.
Then type x:\setup, where x is the drive letter for your
CD-ROM, and press Enter.
c. Follow the on-screen instructions.
d. Restart Windows to complete software installation.
Part 1: Quick Installation Guide 1-3

To install the additional Seagate backup software for Windows
3.1:
a. From Program Manager, select File, Run.
b. Type x:\setup, where x is the drive letter for your CD-ROM,
and press Enter.
c. Follow the on-screen instructions.
d. Restart Windows to complete software installation.
1-4 10/20 GB TR-5 IDE Tape Drive User’s Guide

Quick Installation Guide (Translate)
This guide contains installation instructions in an abbreviated form. If
you are knowledgeable about IDE products and experienced in
installing options, use these instructions to quickly install your tape
drive.
In addition to this manual, this option package contains:
Internal model of the tape drive
5.25-inch mounting kit
One Imation or IBM TR-5 formatted data cartridge
Tape software CD
Mounting screws
Various bezels
IDE cable
Safety Information
Contact your place of purchase if any item is missing or damaged.
Important: Be sure to retain your proof of purchase because it might
be required to receive warranty service.
Installing the Enhanced IDE drive
Follow these instructions to install the Enhanced IDE tape drive:
1. Turn off the computer and unplug the power cables from the
power outlet for the computer and all attached peripherals.
2. Open the computer.
3. Touch the static-protective bag containing the tape drive to an
unpainted metal surface on the computer for at least 2 seconds.
Remove the drive from the static-protective bag, holding the drive
by the edges, and place it on the bag.
4. Refer to the bottom view of the tape drive to locate the IDE
configuration block and how to set a position ON (A) or OFF
(B).
A
B
1
2
3
4
5
6
7
8
Part 1: Quick Installation Guide 1-5

The IDE configuration block pin assignments are:
7 and 8: Reserved
5 and 6: MS
3 and 4: SL
1 and 2: CS
5. Set the IDE jumper ON for the setting that applies to your IDE
configuration. The tape drive is preset at the factory to slave
(SL).
If your computer has one hard disk drive and one IDE controller,
configure the tape drive as a slave (SL) by placing a jumper over
vertical pins 3 and 4 (ON). Some hard disk drives might require
you to change its jumper setting (master to master with a slave
attached) if you attach a second device to the IDE controller.
If your computer has two IDE controllers:
Place the hard disk drives on the primary IDE controller and
place the other storage devices (tape drive or CD-ROM
drive) on the secondary IDE controller.
If the tape drive is the only device on the secondary IDE
controller, configure it as a master (MS) by placing a jumper
over vertical pins 5 and 6.
If the tape drive is sharing the IDE controller with another
device, configure it as slave (SL) by placing a jumper over
vertical pins 3 and 4.
Refer to your computer documentation to see if your computer
supports the cable select (CS) setting. Most computers do not
use this feature.
6. Locate an available bay or space in your computer to mount the
tape drive. The drive can be mounted in either a horizontal or
vertical position. The drive fits in a 3.5-inch (1-inch high)
standard bay. You can also mount the drive in a 5.25-inch
(1.6-inch high) bay using the 5.25-inch mounting kit provided.
The installation instructions are located on the mounting kit
packaging.
The following table lists the available bays for IBM PC
IntelliStation professional workstation and desktop PC models.
Some of these computer systems require an additional cosmetic
bezel (included) when installing a removable media device such
as a tape drive. Some workstations also might have a lockable
door covering the drive bays. If you are installing the tape
drive into any server with a lockable door, you might not be
able to close this door whenever the data cartridge is inserted.
Model Bays Available
IntelliStation M Pro both sizes2
IntelliStation Z Pro both sizes2
PC 300 PL 5.25 in. only
PC 300 GL 5.25 in. only
2When installing in the available 3.5-inch bay in the tower model, no additional bezel is available at this time.
1-6 10/20 GB TR-5 IDE Tape Drive User’s Guide