IBM XIV STORAGE SYSTEM User manual

IBM XIV Storage System
IBMXIVStorageSystem(Types2810and
2812) Model A14 (Gen2) Introduction and
Planning Guide for Customer
Configuration
Version2Release2
GA52-1327-07


IBM XIV Storage System
IBMXIVStorageSystem(Types2810and
2812) Model A14 (Gen2) Introduction and
Planning Guide for Customer
Configuration
Version2Release2
GA52-1327-07


Note:
Before using this information and the product it supports, read the information in “Safety and environmental notices” on
page ix and “Notices” on page 33.
This edition applies to version 2, release 2 of the IBM XIV Storage System (Types 2810 and 2812) Model A14
(Gen 2) and all subsequent releases and modifications until otherwise indicated in new editions. This edition
replaces GA52-1327-06.
© Copyright International Business Machines Corporation 2008, 2009.
US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract
with IBM Corp.

Contents
Figures ...............v
Tables ...............vii
Safety and environmental notices . . . ix
Safety notices and labels ..........ix
Danger notices ............ix
Caution notices ............xi
Attention notices............xi
Labels ...............xii
Laser safety ..............xii
Product recycling and disposal .......xiii
Battery return program ..........xiv
Fire suppression systems .........xvi
Site preparation.............xvi
Handling heavy equipment 18 - 32 kg (39.7 -
70.5 lbs) ..............xvi
About this guide ..........xvii
Related documentation ..........xvii
Who should use this guide.........xvii
Getting information, help, and service .....xvii
How to send your comments........xviii
Chapter 1. Introduction ........1
Purpose and scope ............1
Partially populated racks ..........1
Concerning older racks ...........1
Chapter 2. AC power requirements . . . 3
Power configuration ............3
Overview of power controls ........3
Turning off power ...........3
Emergency power-off considerations .....3
Power sources .............3
Input voltages and frequencies .......4
Line cords ..............4
Power consumption ............7
Distance from power source area .......7
Chapter 3. Physical requirements....9
Cooling and environmental considerations ....9
Contamination information ........10
Physical space requirements .........11
Raised floor requirements .........13
Floor weight-support requirements ......14
Physical network connection requirements ....14
Delivery requirements ...........14
Chapter 4. Management platform
requirements and installation .....17
Platform requirements ...........17
Installing the IBM XIV Storage System GUI....17
Appendix A. Site survey form and
checklist ..............19
Appendix B. Delivery information . . . 21
Appendix C. Client support information 23
Appendix D. Specifications -
pre-August, 2009 racks........27
Power consumption - pre-August, 2009 racks . . . 27
Cooling and environmental considerations -
pre-August, 2009 racks ..........27
Dimensions - pre-August, 2009 racks ......29
Physical space, weight, and acoustics - pre-August,
2009 racks ...............30
Notices ..............33
Trademarks ..............34
Electronic emission notices .........35
Federal Communications Commission (FCC)
Class A Statement ...........35
Industry Canada Class A Emission Compliance
Statement ..............36
Avis de conformité à la réglementation
d’Industrie Canada ...........36
European Union (EU) Electromagnetic
Compatibility Directive .........36
Germany Electromagnetic Compatibility Directive 36
Australia and New Zealand Class A statement . 37
People’s Republic of China Class A Electronic
Emission Statement...........37
Taiwan Class A warning statement .....38
Japan VCCI Class A ITE Electronic Emission
Statement ..............38
Korean Class A Electronic Emission Statement. . 38
© Copyright IBM Corp. 2008, 2009 iii
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iv IBM XIV Storage System Introduction and Planning Guide

Figures
1. Top view of clearance requirements for service
and cooling ............12
2. Raised floor requirements ........13
3. Top view of clearance requirements for service
and cooling ............30
© Copyright IBM Corp. 2008, 2009 v

vi IBM XIV Storage System Introduction and Planning Guide

Tables
1. Caution notice symbols.........xi
2. IBM Web sites for help, information, and
service..............xvii
3. Input voltages and frequencies ......4
4. Automatic transfer switches and line cords 4
5. Feature codes for automatic transfer switches
and line cords ............5
6. Power consumption - partial and full rack
configurations ............7
7. Thermal dissipation - partial and full rack
configurations ............9
8. Airflow requirements - partial and full rack
configurations ............9
9. Rack dimensions and clearances .....12
10. Clearance dimensions for service and cooling 12
11. Raised floor requirements - dimensions 13
12. Typical delivery clearance requirements 14
13. Operating system and processor requirements
for the IBM XIV Storage System GUI ....17
14. Delivery address information entry form 21
15. Remote support form .........23
16. Client information form ........23
17. Primary contact form .........24
18. Secondary contact form ........24
19. Remote support contact form ......25
20. Power consumption - partial and full rack
configurations............27
21. Thermal dissipation - partial and full rack
configurations............27
22. Airflow requirements - partial and full rack
configurations............28
23. Rack dimensions and clearances -
manufactured before August, 2009 .....29
24. Clearance dimensions for service and cooling -
pre-August, 2009 racks.........30
© Copyright IBM Corp. 2008, 2009 vii
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viii IBM XIV Storage System Introduction and Planning Guide

Safety and environmental notices
This section contains information about:
v“Safety notices and labels”
v“Laser safety” on page xii
v“Product recycling and disposal” on page xiii
v“Battery return program” on page xiv
v“Fire suppression systems” on page xvi
v“Site preparation” on page xvi
v“Handling heavy equipment 18 - 32 kg (39.7 - 70.5 lbs)” on page xvi
Safety notices and labels
When using this product, observe the danger, caution, and attention notices
contained in this guide. The notices are accompanied by symbols that represent the
severity of the safety condition.
The following notices and statements are used in IBM®documents. They are listed
below in order of decreasing severity of potential hazards. Follow the links for
more detailed descriptions and examples of the danger, caution, and attention
notices in the sections that follow.
Note: These notices provide important tips, guidance, or advice.
v“Danger notices”: These statements indicate situations that can be potentially
lethal or extremely hazardous to you. Safety labels are also attached directly to
products to warn of these situations.
v“Caution notices” on page xi: These statements indicate situations that can be
potentially hazardous to you.
v“Attention notices” on page xi: These notices indicate potential damage to
programs, devices, or data.
In addition to these notices, “Labels” on page xii may be attached to the product to
warn of potential hazards.
Important: All caution and danger statements in this document are referenced
with a letter and digit identifier. This identifier is used to cross reference an
English caution (C) or danger (D) statement with translated versions of the caution
or danger statement in IBM Systems Safety Notices. For example, if a danger
statement contains the identifier D004 translations for that danger statement
appear in IBM Systems Safety Notices under statement D004. Be sure to read all
caution and danger statements in this documentation before performing the
instructions. Read any additional safety information that comes with the
equipment or other devices before installing or repairing the device.
Danger notices
A danger notice calls attention to a situation that is potentially lethal or extremely
hazardous to people. A lightning bolt symbol accompanies a danger notice to
represent a dangerous electrical condition. This topic includes a sample danger
notice.
© Copyright IBM Corp. 2008, 2009 ix

DANGER
An electrical outlet that is not correctly wired could place
hazardous voltage on metal parts of the system or the devices that
attach to the system. It is the responsibility of the customer to
ensure that the outlet is correctly wired and grounded to prevent
an electrical shock.
A comprehensive danger notice provides instructions on how to avoid shock
hazards when servicing equipment. Unless instructed otherwise, follow the
procedures in the following danger notice.
DANGER
Electrical voltage and current from power, telephone, and
communication cables are hazardous.
To avoid a shock hazard:
vDo not connect or disconnect any cables or perform installation,
maintenance, or reconfiguration of this product during an
electrical storm.
vConnect all power cords to a properly wired and grounded
electrical outlet. Ensure outlet supplies proper voltage and phase
rotation according to the system rating plate.
vConnect any equipment that will be attached to this product to
properly wired outlets.
vWhen possible, use one hand only to connect or disconnect
signal cables.
vNever turn on any equipment when there is evidence of fire,
water, or structural damage.
vDisconnect the attached power cords, telecommunications
systems, networks, and modems before you open the device
covers, unless instructed otherwise in the installation and
configuration procedures.
vConnect and disconnect cables as described below when
installing, moving, or opening covers on this product or attached
devices.
To Disconnect:
1. Turn everything OFF (unless instructed otherwise).
2. Remove power cords from the outlet.
3. Remove signal cables from connectors.
4. Remove all cables from devices.
To Connect:
1. Turn everything OFF (unless instructed otherwise).
2. Attach all cables to devices.
3. Attach signal cables to connectors.
4. Attach power cords to outlet.
5. Turn device ON.
xIBM XIV Storage System Introduction and Planning Guide

Caution notices
A caution notice calls attention to a situation that is potentially hazardous to
people because of some existing condition.
A caution notice can be accompanied by different symbols, as shown in the
examples in Table 1.
Table 1. Caution notice symbols
If the symbol is... It means...
A risk of electrical shock or an energy hazard.
A generally hazardous condition not represented by other
safety symbols.
A hazardous condition due to the use of a laser in the
product. Laser symbols are always accompanied by the
classification of the laser as defined by the U. S.
Department of Health and Human Services (for example,
Class I, Class II, and so forth).
Sample caution notices:
CAUTION:
This product is equipped with a 3–wire (two conductors and ground)
power cable and plug. Use this power cable with a properly grounded
electrical outlet to avoid electrical shock.
CAUTION:
Data processing environments can contain equipment transmitting on
system links with laser modules that operate at greater than Class 1
power levels. For this reason, never look into the end of an optical
fiber cable or open receptacle.
CAUTION:
This product might contain one or more of the following devices:
CD-ROM drive, DVD-ROM drive, DVD-RAM drive, or laser module,
which are Class 1 laser products. Note the following information:
vDo not remove the covers. Removing the covers of the laser product
can result in exposure to hazardous laser radiation. There are no
serviceable parts inside the device.
vUse of the controls or adjustments or performance of procedures
other than those specified herein might result in hazardous
radiation exposure.
Attention notices
An attention notice indicates the possibility of damage to a program, device, or
system, or to data. An exclamation point symbol may accompany an attention
notice, but is not required. This topic includes a sample attention notice.
Safety and environmental notices xi

Attention: Do not bend a fibre cable to a radius less than 5 cm (2
inches); you can damage the cable. Tie wraps are not recommended for
optical cables because they can be easily overtightened, causing damage
to the cable.
Labels
As an added precaution, safety labels are often installed directly on products or
product components to warn of potential hazards.
The actual product safety labels might differ from the following sample safety
labels:
DANGER
Hazardous voltage, current, or energy levels are present
inside any component that has this label attached. Do not
open any cover or barrier that contains this label.
DANGER
Multiple power cords: This product might be shipped
with multiple power cords. To remove all power to the
device, disconnect all power cords.
Laser safety
When using an NVRAM5 or NVRAM6 cluster media converter, the storage system
must be installed in a restricted access location.
CAUTION:
This product contains a Class 1M laser. Do not view directly with optical
instruments. (C028)
This equipment contains Class 1 laser products, and complies with FDA radiation
Performance Standards, 21 CFR Subchapter J and the international laser safety
standard IEC 825-2.
CAUTION:
Data processing environments can contain equipment transmitting on
system links with laser modules that operate at greater than Class 1 power
levels. For this reason, never look into the end of an optical fiber cable or
open receptacle.
Attention: In the United States, use only SFP or GBIC optical transceivers that
comply with the FDA radiation performance standards, 21 CFR Subchapter J.
Internationally, use only SFP or GBIC optical transceivers that comply with IEC
standard 825–1. Optical products that do not comply with these standards may
produce light that is hazardous to the eyes.
xii IBM XIV Storage System Introduction and Planning Guide

Product recycling and disposal
This unit must be recycled or discarded according to applicable local and national
regulations. IBM encourages owners of information technology (IT) equipment to
responsibly recycle their equipment when it is no longer needed. IBM offers a
variety of product return programs and services in several countries to assist
equipment owners in recycling their IT products.
Information on IBM product recycling offerings can be found on the following IBM
Web site:
www.ibm.com/ibm/environment/products/index.shtml
Esta unidad debe reciclarse o desecharse de acuerdo con lo establecido en la
normativa nacional o local aplicable. IBM recomienda a los propietarios de equipos
de tecnología de la informacion (TI) que reciclen responsablemente sus equipos
cuando éstos ya no les sean utiles. IBM dispone de una serie de programas y
servicios de devolucion de productos en varios países, a fin de ayudar a los
propietarios de equipos a reciclar sus productos de TI. Se puede encontrar
informacion sobre las ofertas de reciclado de productos de IBM en el sitio web de
IBM
www.ibm.com/ibm/environment/products/index.shtml.
Notice: This mark applies only to countries within the European Union (EU) and
Norway.
Appliances are labelled in accordance with European Directive 2002/96/EC
concerning waste electrical and electronic equipment (WEEE). The Directive
determines the framework for the return and recycling of used appliances as
applicable throughout the European Union. This label is applied to various
products to indicate that the product is not to be thrown away, but rather
reclaimed upon end of life per this Directive.
Remarque: Cette marque s’applique uniquement aux pays de l’Union Européenne
et à la Norvège.
L’etiquette du système respecte la Directive européenne 2002/96/EC en matière de
Déchets des Equipements Electriques et Electroniques (DEEE), qui détermine les
dispositions de retour et de recyclage applicables aux systèmes utilisés à travers
l’Union européenne. Conformément à la directive, ladite étiquette précise que le
produit sur lequel elle est apposée ne doit pas être jeté mais être récupéré en fin de
vie.
Safety and environmental notices xiii

In accordance with the European WEEE Directive, electrical and electronic
equipment (EEE) is to be collected separately and to be reused, recycled, or
recovered at end of life. Users of EEE with the WEEE marking per Annex IV of the
WEEE Directive, as shown above, must not dispose of end of life EEE as unsorted
municipal waste, but use the collection framework available to customers for the
return, recycling and recovery of WEEE. Customer participation is important to
minimize any potential effects of EEE on the environment and human health due
to the potential presence of hazardous substances in EEE. For proper collection and
treatment, contact your local IBM representative.
Battery return program
This product may contain a sealed lead acid, nickel cadmium, nickel metal
hydride, lithium, or lithium ion battery. Consult your user manual or service
manual for specific battery information. The battery must be recycled or disposed
of properly.
Recycling facilities may not be available in your area. For information on disposal
of batteries outside the United States, go to www.ibm.com/ibm/environment/
products/batteryrecycle.shtml or contact your local waste disposal facility.
In the United States, IBM has established a return process for reuse, recycling, or
proper disposal of used IBM sealed lead acid, nickel cadmium, nickel metal
hydride, and other battery packs from IBM Equipment. For information on proper
disposal of these batteries, contact IBM at 1-800-426-4333. Please have the IBM part
number listed on the battery available prior to your call.
For Taiwan:
Please recycle batteries.
Notice: This mark applies only to countries within the European Union (EU).
xiv IBM XIV Storage System Introduction and Planning Guide

Batteries or packaging for batteries are labeled in accordance with European
Directive 2006/66/EC concerning batteries and accumulators and waste batteries
and accumulators. The Directive determines the framework for the return and
recycling of used batteries and accumulators as applicable throughout the
European Union. This label is applied to various batteries to indicate that the
battery is not to be thrown away, but rather reclaimed upon end of life per this
Directive.
Les batteries ou emballages pour batteries sont étiquetés conformément aux
directives européennes 2006/66/EC, norme relative aux batteries et accumulateurs
en usage et aux batteries et accumulateurs usés. Les directives déterminent la
marche à suivre en vigueur dans l’Union Européenne pour le retour et le recyclage
des batteries et accumulateurs usés. Cette étiquette est appliquée sur diverses
batteries pour indiquer que la batterie ne doit pas être mise au rebut mais plutôt
récupérée en fin de cycle de vie selon cette norme.
In accordance with the European Directive 2006/66/EC, batteries and accumulators
are labeled to indicate that they are to be collected separately and recycled at end
of life. The label on the battery may also include a chemical symbol for the metal
concerned in the battery (Pb for lead, Hg for mercury and Cd for cadmium). Users
of batteries and accumulators must not dispose of batteries and accumulators as
unsorted municipal waste, but use the collection framework available to customers
for the return, recycling and treatment of batteries and accumulators. Customer
participation is important to minimize any potential effects of batteries and
accumulators on the environment and human health due to the potential presence
of hazardous substances. For proper collection and treatment, contact your local
IBM representative.
For Spain:
This notice is provided in accordance with Royal Decree 106/2008 of Spain: The
retail price of batteries, accumulators and power cells includes the cost of the
environmental management of their waste.
For California:
Perchlorate Material - special handling may apply. See www.dtsc.ca.gov/
hazardouswaste/perchlorate.
The foregoing notice is provided in accordance with California Code of
Regulations Title 22, Division 4.5 Chapter 33. Best Management Practices for
Perchlorate Materials. This product, part or both may include a lithium manganese
dioxide battery which contains a perchlorate substance.
Safety and environmental notices xv

Fire suppression systems
A fire suppression system is the responsibility of the customer. The customer’s own
insurance underwriter, local fire marshal, or a local building inspector, or both,
should be consulted in selecting a fire suppression system that provides the correct
level of coverage and protection.
IBM designs and manufactures equipment to internal and external standards that
require certain environments for reliable operation. Because IBM does not test any
equipment for compatibility with fire suppression systems, IBM does not make
compatibility claims of any kind nor does IBM provide recommendations on fire
suppression systems.
Site preparation
The IBM authorized service provider will only perform minimal frame
repositioning within the room, as needed, to perform required service actions. The
customer is responsible for using professional movers or riggers in the case of
equipment relocation or disposal.
DANGER
Heavy equipment - personal injury or equipment damage might
result if mishandled. Use only professional movers.
Handling heavy equipment 18 - 32 kg (39.7 - 70.5 lbs)
DANGER
The weight of this part or unit is between 18 and 32 kg (39.7 and
70.5). It takes two persons to safely lift this part or unit.
xvi IBM XIV Storage System Introduction and Planning Guide

About this guide
This document provides site information for the IBM XIV®Storage System.
Related documentation
Product manuals, other IBM publications, and Web sites contain information that
relates to the IBM XIV Storage System.
IBM XIV Storage System Information Center
The IBM XIV Information Center allows you to browse product documentation on
the Internet.
publib.boulder.ibm.com/infocenter/ibmxiv/r2/index.jsp
IBM XIV Storage System Publications
vIBM XIV Storage System (Type: 2810, 2812) Model A14 (Gen 2) Pre-Installation
Network Planning Guide for Customer Configuration
vIBM XIV Storage System Theory of Operation
vIBM XIV XCLI User Manual
IBM XIV Storage System documentation and related Web site
information
vwww.ibm.com
vwww.ibm.com/storage/support
vwww.ibm.com/planetwide
Who should use this guide
This publication is for personnel that are involved in site planning. Such personnel
include IT facilities managers, individuals responsible for power, cooling, wiring,
as well as general site environmental planning and setup.
Getting information, help, and service
If you need help, service, technical assistance, or just want more information about
IBM products, you can find a variety of sources to assist you. Table 2 provides a
list of Web pages that you can view to get information about IBM products and
services and to find the latest technical information and support.
Table 2. IBM Web sites for help, information, and service
Web site Description
www.ibm.com Main IBM home page
www.ibm.com/storage/support IBM Support home page
www.ibm.com/planetwide IBM Support page with pointers to the
relevant contact information for a specific
country
© Copyright IBM Corp. 2008, 2009 xvii

How to send your comments
Your feedback is important to help us provide the highest quality information.
If you have any comments about this information or any other IBM XIV Storage
System documentation, you can submit them in the following ways:
vE-mail
Submit your comments electronically to the following e-mail address:
[email protected]
Be sure to include the name and order number of the book and, if applicable,
the specific location of the text you are commenting on, such as a page
number or table number.
vMail
Fill out the Readers’ Comments form (RCF) at the back of this book. Return
it by mail or give it to an IBM representative. If the RCF has been removed,
you can address your comments to:
International Business Machines Corporation
RCF Processing Department
Department 61D
9032 South Rita Road
TUCSON AZ 85775-4401
When you send information to IBM, you grant IBM a nonexclusive right to use or
distribute the information in any way it believes appropriate without incurring any
obligation to you.
xviii IBM XIV Storage System Introduction and Planning Guide