IBM System Storage N3220 Manual

IBM System Storage
N3220
Installation and Setup Instructions
Covering the N3220 model
GA32-2202-02


Notices
Mail comments to:
IBM Corporation
Attention Department GZW
9000 South Rita Road
Tucson, AZ 85744-0001
www.ibm.com/storage/support/nseries
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IBM, the IBM logo, and ibm.com®are trademarks or registered trademarks of International Business Machines
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available on the web at .www.ibm.com/legal/copytrade.shtml
Data ONTAP, NetApp, and Network Appliance are trademarks and/or registered trademarks of NetApp, Inc in the
United States and other countries.
Other company, product, and service names may be trademarks or service marks of others.
© Copyright IBM Corporation 2013.
US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract
with IBM Corp.

Contents
Before you begin ................................v
Overview of the N3220 .............................vii
Installation and setup instructions ........................1
Unpacking the N3220 filer ...............................1
Installing the rails in an IBM 19-inch rack .........................2
Installing the N3220 filer in the rack ...........................3
Setting storage expansion unit shelf IDs ..........................5
Setting SAS expansion unit shelf IDs ..........................5
Setting EXN4000 or EXN1000 storage expansion unit shelf IDs .................6
Attaching the cable management arms...........................6
Connecting the N3220 filer to a network ..........................7
Connecting the system to expansion units .........................9
Installing the power cables ..............................10
Setting up and booting the system in Data ONTAP 7-Mode ...................10
Setting up and booting the system in Clustered Data ONTAP ..................11
Appendix. Troubleshooting and additional resources................13
Troubleshooting tips ................................13
Additional resources ................................13
© Copyright IBM Corp. 2013 iii

iv

Before you begin
Read this information before beginning your installation.
Before you begin your installation, print and complete a Configuration worksheet for your storage system
to gather the information that the software setup process requires. The configuration worksheet is
provided in the Data ONTAP Software Setup Guide for your version of Data ONTAP, which is available on
the IBM®N series support website:
www.ibm.com/storage/support/nseries/
If you are configuring a storage system as part of a high-availability configuration, some information
types must be unique for each storage system mode in the configuration, and some information types
must be identical on both storage system nodes. If you have a high-availability configuration, IBM
recommends that you print and complete two copies of the configuration worksheet, one for each system
node.
About this document
This document provides installation and setup instructions for the IBM System Storage®N3220 filer
storage system.
For additional information about your system and related topics, refer to the following resources.
vIBM System Storage N3150, N3220, and N3240 Hardware and Service Guide
vIBM System Storage N series Introduction and Planning Guide
vIBM System Storage N series Safety Notices
vIBM Environmental Notices and User Guide
vIBM System Storage N series support website at www.ibm.com/storage/support/nseries/
Additional information about the N series storage expansion units you connect to your system can be
found in the Hardware and Service Guides and the Installation and Setup Instructions for your storage
expansion units.
Read the safety notices
Before continuing, make sure that you have reviewed the safety notices, IBM System Storage N series Safety
Notices, shipped with this product. Do not plug any cables into the system, adapters, or any electrical
outlets until you have reviewed the safety information and followed the procedures in this document.
Need help?
If you encounter any difficulties while setting up your system, contact IBM service and support for
assistance. Information can also be found on the IBM N series support website:
www.ibm.com/storage/support/nseries/
About the IBM N series support website
The IBM System Storage N series support website requires users to register in order to obtain access to N
series support content on the web. To understand how the N series support web content is organized and
navigated, and to access the N series support website, go to the following publicly accessible web page:
© Copyright IBM Corp. 2013 v

www.ibm.com/storage/support/nseries/
This web page also provides links to AutoSupport information as well as other important N series
product resources.
Items supplied by you for the installation
You need to supply the following items to complete the installation:
vEthernet LAN cables
vFibre Channel (FC) cables
vConsole (for example, a PC or notebook)
v#2 Phillips screwdriver and slotted screwdriver
Installing in a non-IBM rack
The rack installation instructions provided in this document apply specifically to the installation of the N
series product in an IBM 19-inch rack. IBM service personnel cannot install the N series product in a
non-IBM rack.
If the N series product is being installed in a non-IBM rack, the rails shipped with the N series product
may or may not work with the non-IBM rack. Physical installation of the N series product in a non-IBM
rack is the customer's responsibility.
vi

Overview of the N3220
Refer to the following figures to familiarize yourself with the N3220.
1 Bezel 7 Left mounting flange
2 Shelf power LED 8 Operator display panel
3 Shelf fault LED 9 Disk drive activity LED
4 Shelf activity LED 10 Disk drive fault LED
5 Two-digit shelf ID digital display 11 Right mounting flange
6 Button for changing the shelf ID
Note: Disk drive bays are numbered horizontally starting from 0 to 23 (left to right).
0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23
n322001
11
6
78 9 10
1
2
3
4
5
5
2
3
4
Figure 1. Front view with and without bezel
© Copyright IBM Corp. 2013 vii

1 SAS ports (2) 9 ACP port (locked wrench icon)
2 PCM fault LED 10 Gigabit Ethernet ports (4)
3 NVMEM LED 11 PSU OK LED
4 Mezzanine card ports 10 Gb option 12 DC fault LED
5 Mezzanine card ports 8 Gb Fibre Channel option 13 AC fault LED
6 Controller modules (1 or 2 depending on the
model)
14 Fan fault LED
7 Serial console port 15 Power supplies (2, each with integrated fans)
8 Remote Management port (wrench icon)
e0b e0d
e0a e0c
LNK LNK
0b 0a
!+
-
e0b e0d
e0a e0c
LNK LNK
0b 0a
!+
-
1
2
AC AC
LNKLNK
1a 1b
LNKLNK
e1a e1b
ACTACT
e0b e0d
e0a e0c
10
11 12 13
AC
8
9
1 2 3
4
5
6
7
14
15
n322002
Figure 2. Rear view
viii

Installation and setup instructions
Use these instructions to install and set up your N3220 filer.
Unpacking the N3220 filer
Use these instructions to unpack the N3220.
Important: If your system was shipped already assembled and cabled in a rack, go directly to “Setting
up and booting the system in Data ONTAP 7-Mode” on page 10 or “Setting up and booting the system in
Clustered Data ONTAP” on page 11 depending on your configuration.
Each N3220 system enclosure ships with an accessories kit and set-up kit containing documentation and
hardware parts for installing your system. The quantity of hardware parts is determined by your system
configuration and requirements.
Each shipment container includes the following contents:
vN3220 system enclosure
vN3220 system bezel
vIBM System Storage N3220 Installation and Setup Instructions
vGeneral information kit, containing warranty, safety, and environmental information
vSoftware license
18-32 kg (39.7-70.5 lbs)
svc00167
CAUTION:
The weight of this part or unit is 25.4 kg (56.0 lb). It takes specially trained
persons, a lifting device, or both to safely lift this part or unit.
1. Remove the foam hardware protectors and the plastic surrounding the system.
2. Place the storage system on a table.
Contents for each N3220 model
The N3220 is a single-enclosure high availability (HA) capable system. Each N3220 model also ships with
at least one envelope with the software End User License Agreement (EULA) and license keys. The
following list describes the contents of the shipping packages included with the N3220 model:
vConsole adapters, RJ-45 to DB-9 (one per controller module)
vCable management arms (two per controller module)
v2 power cords
vSerial null modem cables (one per controller module)
v2U IBM rail kit
v1 ESD wrist strap
v1 set of IBM publications
© Copyright IBM Corp. 2013 1

Installing the rails in an IBM 19-inch rack
Use these instructions to install the rails on which you will mount the N3220 filer.
Note: Read this document in its entirety before proceeding.
1. Loosen (but do not remove) the four rail adjustment screws on each rail, as shown in Figure 3.
2. Refer to Figure 4 on page 3. At the front of the rack, position the right-hand rail in the rack at the
appropriate EIA location. Make sure that the two locating pins seat properly in holes H3 and H4. The
bottom of the rail should line up with the bottom EIA boundary.
Note: When installed, each N3220 will occupy a 2U space.
Right rail
Left rail
Front of rack
Rear of rack
Rail adjustment
screws
Locating pins
n620007
Figure 3. Installing the rails in the rack
2

Using one silver pan head M5 screw, attach the rail to the front of the rack using hole H6. Tighten this
screw with a screwdriver.
3. At the rear of the rack, position the rail at the same EIA location used in step 2. Make sure that the
locating pins seat properly in holes H3 and H4. Using two silver pan head M5 screws, attach the rail
to the rack using holes H2 and H5. Tighten these screws with a screwdriver.
4. Tighten the four rail adjustment screws on the installed rail.
5. Repeat steps 2 through 4 for the left-hand rail.
6. Repeat steps 1 through 5 for each additional N3220 that you are installing in the rack, making sure to
allow 2U of space for each N3220 filer.
Installing the N3220 filer in the rack
Use these instructions to install the N3220 filer in the rack.
18-32 kg (39.7-70.5 lbs)
svc00167
CAUTION:
The weight of this part or unit is 25.4 kg (56.0 lb). Use two people to lift an N3220 filer
into a rack.
1. If the N3220 filer front bezel is attached to the expansion unit, carefully remove the bezel by pulling
out on the rectangular openings (marked by blue stripes) on either side of the bezel.
2. From the front of the rack, set the N3220 filer onto the rails and slide it into the rack until the front
mounting flange is a few inches from the rack frame. As shown in Figure 5 on page 4, position the
spacer plates 1 over the locating pins (holes H3 and H4) on the front left and right rails. Slowly
slide the chassis into the rack until the front mounting flange of the N3220 filer is flush against the
spacer plates.
H6
H5
H4
H3
H2
H1
1 EIA unit (1U)
Bottom rail screw
Top rail screw
REAR
Left and Right
Rails
Locating pins
Locating pins
Section of rack EIA rail
H6
H5
H4
H3
H2
H1
Bottom rail screw
Chassis attach screws
Chassis attach screws
FRONT
Left and Right
Rails
n340004
Figure 4. N3220 rail mounting template
Installation and setup instructions 3

3. Using Figure 5 for reference, attach the N3220 filer to the front of the rack using four silver pan head
screws (two for each rail) in the H2 and H5 holes. Thread the screws through the front flange, the
spacer plate, and the rack frame rail into the threaded rail nuts. Tighten the screws using a
screwdriver.
4. Replace the front bezel of the N3220 filer.
5. From the back of the rack, attach a rear tie-down plate 1 to the left and right rails using four M5
pan head screws (two for each rail) 2, as shown in Figure 6.
1
n340005
Figure 5. Mounting the N3220 filer in the rack
1
2
exn350015
Figure 6. Attaching the rear tie-down plate
4

Setting storage expansion unit shelf IDs
Use these instructions to set the storage expansion unit shelf IDs.
Setting SAS expansion unit shelf IDs
A unique shelf ID (from 00 to 98) is required for each SAS storage expansion unit in a SAS stack. ID 00 is
used by default for the controller's internal disks.
If your storage system has SAS and FC storage expansion units, the shelf IDs do not need to be unique
between the SAS and FC expansion units. (FC expansion unit shelf IDs continue to be unique within each
FC loop. SAS expansion unit shelf IDs continue to be unique to all other SAS expansion units in the
storage system.)
Visually verify that the shelf ID for each SAS storage expansion unit is unique. If an ID is not unique, set
the ID:
1. Remove the front bezel if you have not already removed it.
2. Press and hold the shelf ID U-shaped tab (for EXN3000s) or button (for EXN3500s) 1 until the first
digit flashes.
3. Press the tab until the correct number is displayed.
4. Repeat steps 2 and 3 for the second digit.
5. Press and hold the tab until the second number stops flashing. Result: Both numbers start flashing
and the Fault LED on the operations panel illuminates after about five seconds.
6. Power-cycle the SAS storage expansion unit to make the new expansion unit ID take effect.
7. Replace the front bezel.
!
!
exn300007
1
Figure 7. Shelf ID tab on the EXN3000
1
exn350006
Figure 8. Shelf ID button on the EXN3500
Installation and setup instructions 5

Setting EXN4000 or EXN1000 storage expansion unit shelf IDs
A unique shelf ID (from 1 to 7) is required for each EXN4000 or EXN1000 storage expansion unit in a
loop.
Shelf ID 1 is used for the first EXN4000 or EXN1000 storage expansion unit in a new loop. Shelf IDs for
additional storage expansion units are incremented sequentially from the number of the first unit.
To adjust the storage expansion unit shelf ID, press the - or + buttons.
Note: This illustration shows a detailed view of the EXN4000. The Shelf ID buttons on the EXN1000 are
in the same relative position. For N3220, the Shelf ID button should be in 4 GB mode.
Attaching the cable management arms
Using the following instructions, attach cable management arms to each N3220 controller module.
1. As shown in Figure 9, align the cable management arm with the controller.
2. Slide the cable management arm onto the controller module until it clicks into place.
3. Repeat these steps for the remaining cable management arms. Attach two (left and right) cable
management arms to each controller.
2
1Gb 2Gb
Shelf ID
2
Shelf ID - close-up view
4Gb
2Gb4Gb 1Gb ELP
n7x5021
e0b e0d
e0a e0c
LNK LNK
0b 0a
!+
-
LNK
n324007
Figure 9. Attaching the cable management arm
6

Connecting the N3220 filer to a network
Use these instructions to connect the N3220 filer to a network. Perform the steps in this section for each
N3220 controller node.
Note: Use the cable management arms and hook-and-loop fasteners to organize your cabling.
1. Connect the RJ-45 to DB-9 adapter (as shown in Figure 10) from the adapter kit to the console port on
the system.
2. Connect one end of the serial null modem cable to your console, and then connect the other end to
the DB-9 end of the adapter (as shown in Figure 10).
3. Perform one of the following steps depending on your configuration:
vFor 10/100/1000 setup in 7-Mode: Connect the system to the network by plugging the network
cables into the networking ports, labeled e0a, e0b, e0c, and e0d (Figure 11).
vFor 10 GbE setup in 7-Mode: Connect the system to the data switch (3 in Figure 12 on page 8) by
plugging the network cables into the networking ports, labeled e1a and e1b (1 in Figure 12 on
page 8).
Fibre
Channel
Console
Port labels
S
A
S
SAS
Ethernet
Management
Port
ACP
Port
n324026
e0b e0d
e0a e0c
LNK LNK
0b 0a
!+
-
LNKLNK
e1a e1b
ACTACT
n324022
Figure 10. Cabling the console port
e0b e0d
e0a e0c
LNK LNK
0b 0a
!+
-
LNKLNK
e1a e1b
ACTACT
n324024
Figure 11. Cabling the networking ports a 10/100/1000 setup in 7-Mode
Installation and setup instructions 7

vFor 10/100/1000 setup in switchless Clustered Data ONTAP: Connect the system to the data
network switch (1 in Figure 13 and Figure 14 on page 9) by plugging the network cables into the
networking ports, labeled e0a, e0b, e0c, and e0d.
n3220002
123
1
2
LNK /SPD
LNK /SPD
e1a e1b
ACT
LNK
ACT
LNK
11
8
7
10 12 14 16
911 13 15
3
4
AC
2
1
Figure 12. Cabling the networking and management ports for 10 GbE connections in 7-Mode
n3220003
e1a e1b
ACT
LNK
ACT
LNK
e1a e1b
ACT
LNK
ACT
LNK
11
2
AC AC
4
1
2
1
2
3
Figure 13. Cabling the networking, management, and 10 GbE ports in a 10/100/1000 setup in switchless Clustered
Data ONTAP (two controllers in one chassis)
8

4. Perform one of the following steps depending on your configuration:
vFor 10/100/1000 setup in 7-Mode: Connect the management port from the system to the network,
using an Ethernet cable (Figure 15).
vFor 10 GbE setup in 7-Mode: Connect the management port (2 in Figure 12 on page 8) from the
system to the management switch (4 in Figure 12 on page 8).
vFor 10/100/1000 setup in switchless Clustered Data ONTAP: Connect the management port (2 in
Figure 13 on page 8 and Figure 14) to the management network switch.
Important: The network for the management port must negotiate down to 10/100 or auto-negotiate.
5. Perform the following step if you have a 10/100/1000 setup in switchless Clustered Data ONTAP
with two controllers in one chassis:
vConnect port e1a in the first controller to port e1a in the second controller, and connect port e1b in
the first controller to port e1b in the second controller (3 in Figure 13 on page 8).
Connecting the system to expansion units
Multipath storage for high availability configurations provides redundancy for the path from each
controller to every storage expansion unit in the configuration.
For detailed information about cabling N series SAS storage expansion units, such as the EXN3000 or
EXN3500, refer to the IBM System Storage N series Universal SAS and ACP Cabling Guide. The SAS ports
and ACP ports on the SAS storage expansion unit IOMs are designated by square and circle symbols. All
cabling is done in reference to connecting to either square or circle ports. SAS connectivity does not use
the concept of In and Out ports.
vIf you are making SAS connections to N series storage expansion units and you plan to use Alternate
Control Path (ACP) cabling, connect the N3220 system private management port (with the icon) to
an ACP port on the SAS stack using a CAT6 Ethernet cable (Figure 11 on page 7).
n3220004
e1a e1b
ACT
LNK
ACT
LNK
11
2
AC
21
Figure 14. Cabling the networking and management ports in a 10/100/1000 setup in switchless Clustered Data ONTAP
(single node)
e0b e0d
e0a e0c
LNK LNK
0b 0a
!+
-
LNKLNK
e1a e1b
ACTACT
n324025
Figure 15. Cabling the management port from the system to the network in 7-Mode
Installation and setup instructions 9

vIf you are making Fibre Channel connections to N series mezzanine card, connect Fibre Channel cables
from the Fibre Channel ports (1a and 1b) to your storage expansion unit loop or Fibre Channel switch.
Make sure that SFPs are installed and firmly seated in the Fibre Channel ports (1a and 1b) of the
controller node and the In port of the first storage expansion unit in the loop before attaching a Fibre
Channel cable.
Note: When you order an N3220 storage system without external storage expansion units, two QSFP SAS
cables and an ACP cable are required to enable the multipath high availability configuration. These cables
can be ordered as FC9563. If you order the storage system with external storage expansion units, the
cables come with storage expansion units.
Important: If you are connecting to EXN1000 or EXN4000 storage expansion units:
vWhen using the optional 8 GB FC Mezzanine (FC2030) adapter Fibre Channel ports to connect to
EXN1000 or EXN4000 storage expansion units, the onboard ports must be set to initiator mode. For
more information, see the IBM System Storage N3150, N3220, and N3240 Hardware and Service Guide.
vSFPs must be used when connecting fiber cables.
Notes:
1. For SAN systems with quad-port host bus adapters (HBAs), see the Multipath and Dual-Path Cabling
Information document on the IBM N series support website:
www.ibm.com/storage/support/nseries/
2. For required port usage and specifications for optional Mezzanine adapters supported by your N3220
system, refer to the IBM System Storage N Series Introduction and Planning Guide.
Installing the power cables
Use these instructions to install the power cables for the N3220 filer.
1. Make sure all power supply switches on the N3220 filer and any attached expansion units are in the
Off position.
2. For all storage systems that are being installed, connect the power cords to all power supply unit
(PSU) power receptacles using power cord retainer clips, making sure to slide the clip all the way
forward on the plug.
3. Connect the power cords to the power sources, making sure that the two power supplies are
connected to separate AC sources. This ensures redundant power.
Attention: Do not power on the system at this time.
Note: The N3220 storage system has no requirement or provision for grounding.
For proper grounding of expansion units, see the Installation and Setup Instructions for the expansion
unit.
Setting up and booting the system in Data ONTAP 7-Mode
Use these instructions to set up and boot the N3220 filer.
1. Make sure the Configuration worksheet from the Data ONTAP Software Setup Guide for 7-Mode is
completed and available for use.
Note: IBM recommends that you print a copy of this worksheet from the Data ONTAP Software Setup
Guide for 7-Mode.
2. Check that your system is properly set up. Make sure that the expansion unit IDs and speed
switches are properly set, and that the cabling is correct for your configuration.
3. Start a console session for each controller module.
10

4. Turn on the power to only the expansion units, making sure you turn them on within 5 minutes of
each other.
5. After you have powered on the storage expansion units, turn on the N3220 filers.
Note: It takes the LEDs on the system power supplies a few seconds to illuminate.
The system begins to boot, and then it stops at the first installation question, which is displayed on
the console window.
6. Use the console interface to answer the setup questions for each controller module in your system.
Use the data you collected with the Configuration worksheet.
7. After you complete the setup, check the licenses on the N3220 filer controller modules by entering
the following command:
license
Add any missing licenses by entering the following command for each missing license:
license add <license_code>
where <license_code> is the license code for the product.
Note: Clustering must be licensed on both nodes in an N3220 HA pair.
8. Reboot the nodes by entering the following command:
reboot
9. Enable clustering by entering the following command on one node's console:
cf enable
10. Check each node's status by entering the following command:
cf status
Initial setup is now complete for a high availability N3220 filer.
Refer to the Data ONTAP High Availability and MetroCluster Configuration Guide for 7-Mode to verify
that the system is set up correctly and ready to operate.
11. IBM recommends that you enable AutoSupport and then use the AutoSupport feature to view the
health of the system.
Setting up and booting the system in Clustered Data ONTAP
For detailed information about setting up and booting your system in Clustered Data ONTAP, refer to
Clustered Data ONTAP Software Setup Guide.
Installation and setup instructions 11

12