IBM FlashSystem 840 User manual

IBM FlashSystem 840
Installation Guide
GI13-2871-00


Note
Before using this information and the product it supports, read the general information in “Notices” on page 49, the
information in the “Safety and environmental notices” on page ix, as well as the information in the IBM Environmental
Notices and User Guide , which is provided on a DVD.
This edition applies to IBM FlashSystem 840 and to all subsequent releases and modifications until otherwise
indicated in new editions.
© Copyright IBM Corporation 2013, .
US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract
with IBM Corp.

Contents
Figures ...............v
Tables ...............vii
Safety and environmental notices . . . ix
Safety notices and labels ..........ix
Caution notices ............x
Danger notices ............xiii
Special caution and safety notices.......xvi
Handling static-sensitive devices ......xvi
Sound pressure ...........xvii
Environmental notices ..........xvii
About this guide ..........xix
Related websites ............xix
How to get information, help, and technical
assistance ...............xix
Chapter 1. Planning..........1
Planning................1
Planning for hardware ..........1
Checking your web browser settings for the
management GUI............4
Chapter 2. Installing the hardware . . . 7
Before you begin the installation........7
Reviewing your packaging slip ........9
Installing the hardware ..........10
Installing the support rails for the storage
enclosure ..............10
Installing the enclosure .........14
Connecting the management port Ethernet cables 18
Connecting Fibre Channel, FCoE, or InfiniBand
cables ...............20
Connecting the power cords ........22
Chapter 3. Initializing the storage
enclosure .............27
Initializing the system with an encryption license. . 27
Initializing the system with a Microsoft Windows
computer ..............27
Initializing the system with a Linux computer . . 29
Initializing the system with an Apple Macintosh
computer ..............31
Initializing the system without encryption ....34
Initializing the system with a Microsoft Windows
computer ..............34
Initializing the system with a Linux computer . . 36
Initializing the system with an Apple Macintosh
computer ..............37
Chapter 4. Upgrading the hardware . . 41
Installing additional flash modules ......41
Adding additional SFPs ..........43
Appendix A. Accessibility features for
IBM FlashSystem 840 ........45
Appendix B. Where to find the
Statement of Limited Warranty ....47
Notices ..............49
Trademarks ..............51
Index ...............53
© Copyright IBM Corp. 2013, iii

iv FlashSystem 840: Installation Guide

Figures
1. Rack mounting rails and screws......10
2. Installing the rail spring ........11
3. Hole locations in the front of the rack....12
4. Opening the hinge brackets .......13
5. Closing hinge brackets and installing rear
screw ..............14
6. Inserting the enclosure .........18
7. Management port connectors.......20
8. Interface cards ...........22
9. Power connector location ........24
10. Canister LEDs............24
11. USB ports .............28
12. Status and identify LEDs ........28
13. USB ports .............30
14. Status and identify LEDs ........31
15. USB ports .............33
16. Status and identify LEDs ........33
17. USB ports .............35
18. Status and identify LEDs ........35
19. USB ports .............37
20. Status and identify LEDs ........37
21. USB ports .............38
22. Status and identify LEDs ........39
23. Flash module ............42
© Copyright IBM Corp. 2013, v

vi FlashSystem 840: Installation Guide

Tables
1. IBM websites for help, services, and
information ............xix
2. Enclosure management port Ethernet
connections .............1
3. Fibre Channel port connections ......2
4. FCoE port connections .........2
5. InfiniBand port connections .......3
6. Switch Information ..........3
7. TCP/IP ports and services listing .....4
8. Supported flash module configurations 41
© Copyright IBM Corp. 2013, vii

viii FlashSystem 840: Installation Guide

Safety and environmental notices
Suitability for telecommunication environment: This product is not intended to
connect directly or indirectly by any means whatsoever to interfaces of public
telecommunications networks.
Here are examples of a caution and a danger notice:
CAUTION:
A caution notice indicates the presence of a hazard that has the potential of
causing moderate or minor personal injury. (C001)
DANGER
A danger notice indicates the presence of a hazard that has the potential of
causing death or serious personal injury. (D002)
To find the translated text for a caution or danger notice:
1. Look for the identification number at the end of each caution notice or each
danger notice. In the preceding examples, the numbers (C001) and (D002) are
the identification numbers.
2. Locate with the user publications that were provided with the hardware.
3. Find the matching identification number in the system.. Then review the topics
concerning the safety notices to ensure that you are in compliance.
Safety notices and labels
Review the safety notices and safety information labels before using this product.
To view a PDF file, you need Adobe Acrobat Reader. You can download it at no
charge from the Adobe website:
www.adobe.com/support/downloads/main.html
IBM®Systems Safety Notices
This publication contains the safety notices for the IBM Systems products in
English and other languages. Anyone who plans, installs, operates, or services the
system must be familiar with and understand the safety notices. Read the related
safety notices before you begin work.
Note: The IBM Systems Safety Notices document is organized into two sections.
The danger and caution notices without labels are organized alphabetically by
language in the “Danger and caution notices by language” section. The danger and
caution notices that are accompanied with a label are organized by label reference
number in the “Labels” section.
The following notices and statements are used in IBM documents. They are listed
in order of decreasing severity of potential hazards.
© Copyright IBM Corp. 2013, ix

Danger notice definition
A special note that emphasize a situation that is potentially lethal or
extremely hazardous to people.
Caution notice definition
A special note that emphasize a situation that is potentially hazardous to
people because of some existing condition, or to a potentially dangerous
situation that might develop because of some unsafe practice.
Note: In addition to these notices, labels might be attached to the product to warn
of potential hazards.
Finding translated notices
Each safety notice contains an identification number. You can use this identification
number to check the safety notice in each language.
To find the translated text for a caution or danger notice:
1. In the product documentation, look for the identification number at the end of
each caution notice or each danger notice. In the following examples, the
numbers (D002) and (C001) are the identification numbers.
DANGER
A danger notice indicates the presence of a hazard that has the potential
of causing death or serious personal injury. (D002)
CAUTION:
A caution notice indicates the presence of a hazard that has the potential of
causing moderate or minor personal injury. (C001)
2. Open the IBM Systems Safety Notices.
3. Under the language, find the matching identification number. Review the topics
about the safety notices to ensure that you are in compliance.
Note: This product was designed, tested, and manufactured to comply with IEC
60950-1, and where required, to relevant national standards that are based on IEC
60950-1.
Caution notices
Ensure that you understand the caution notices.
Use the reference numbers in parentheses at the end of each notice, such as (C003)
for example, to find the matching translated notice in IBM Systems Safety Notices.
CAUTION:
The weight of this part or unit is between 32 and 55 kg (70.5 and 121.2 lb). It
takes three persons to safely lift this part or unit. (C010)
svc00384
32-55 kg (70.5-121.2 lbs)
>32 kg (70.5 lb)
or or
xFlashSystem 840: Installation Guide

CAUTION:
Electrical current from power, telephone, and communication cables can be
hazardous. To avoid personal injury or equipment damage, disconnect the
attached power cords, telecommunication systems, networks, and modems before
you open the machine covers, unless instructed otherwise in the installation and
configuration procedures. (26)
CAUTION:
Use safe practices when lifting.
svc00146
18-32 kg (39.7-70.5 lbs) 32-55 kg (70.5-121.2 lbs) 55 kg ( 121.2 lbs)
(27)
CAUTION:
This product contains a Class 1M laser. Do not view directly with optical
instruments. (C028)
CAUTION:
If your system has a module containing a lithium battery, replace it only with
the same module type made by the same manufacturer. The battery contains
lithium and can explode if not properly used, handled, or disposed of.
Do not:
vThrow or immerse into water
vHeat to more than 100°C (212°F)
vRepair or disassemble
Dispose of the battery as required by local ordinances or regulations. (C045)
CAUTION:
Hazardous energy present. Voltages with hazardous energy might cause heating
when shorted with metal, which might result in splattered metal, burns, or both.
(L005)
Safety and environmental notices xi

CAUTION:
Removing components from the upper positions in the rack cabinet improves
rack stability during a relocation. Follow these general guidelines whenever you
relocate a populated rack cabinet within a room or building.
vReduce the weight of the rack cabinet by removing equipment starting at the
top of the rack cabinet. When possible, restore the rack cabinet to the
configuration of the rack cabinet as you received it. If this configuration is not
known, you must observe the following precautions.
– Remove all devices in the 32U position and above.
– Ensure that the heaviest devices are installed in the bottom of the rack
cabinet.
– Ensure that there are no empty U-levels between devices installed in the
rack cabinet below the 32U level.
vIf the rack cabinet you are relocating is part of a suite of rack cabinets, detach
the rack cabinet from the suite.
vIf the rack cabinet you are relocating was supplied with removable outriggers
they must be reinstalled before the cabinet is relocated.
vInspect the route that you plan to take to eliminate potential hazards.
vVerify that the route that you choose can support the weight of the loaded
rack cabinet. Refer to the documentation that comes with your rack cabinet for
the weight of a loaded rack cabinet.
vVerify that all door openings are at least 760 x 230 mm (30 x 80 in.).
vEnsure that all devices, shelves, drawers, doors, and cables are secure.
vEnsure that the four leveling pads are raised to their highest position.
vEnsure that there is no stabilizer bracket installed on the rack cabinet during
movement.
vDo not use a ramp inclined at more than 10 degrees.
vWhen the rack cabinet is in the new location, complete the following steps:
– Lower the four leveling pads.
– Install stabilizer brackets on the rack cabinet.
– If you removed any devices from the rack cabinet, repopulate the rack
cabinet from the lowest position to the highest position.
vIf a long-distance relocation is required, restore the rack cabinet to the
configuration of the rack cabinet as you received it. Pack the rack cabinet in
the original packaging material, or equivalent. Also lower the leveling pads to
raise the casters off the pallet and bolt the rack cabinet to the pallet.
(R002)
CAUTION:
vRack is not intended to serve as an enclosure and does not provide any
degrees of protection required of enclosures.
vIt is intended that equipment installed within this rack will have its own
enclosure. (R005).
CAUTION:
Tighten the stabilizer brackets until they are flush against the rack. (R006)
CAUTION:
Use safe practices when lifting. (R007)
xii FlashSystem 840: Installation Guide

CAUTION:
Do not place any object on top of a rack-mounted device unless that
rack-mounted device is intended for use as a shelf. (R008)
CAUTION:
If the rack is designed to be coupled to another rack only the same model rack
should be coupled together with another same model rack. (R009)
Danger notices
Ensure that you are familiar with the danger notices for your storage system.
Use the reference numbers in parentheses at the end of each notice, such as (C003)
for example, to find the matching translated notice in IBM Systems Safety Notices.
Safety and environmental notices xiii

DANGER
When working on or around the system, observe the following precautions:
Electrical voltage and current from power, telephone, and communication
cables are hazardous. To avoid a shock hazard:
vIf IBM supplied a power cord(s), connect power to this unit only with the
IBM provided power cord. Do not use the IBM provided power cord for
any other product.
vDo not open or service any power supply assembly.
vDo not connect or disconnect any cables or perform installation,
maintenance, or reconfiguration of this product during an electrical storm.
vThe product might be equipped with multiple power cords. To remove all
hazardous voltages, disconnect all power cords.
vConnect all power cords to a properly wired and grounded electrical outlet.
Ensure that the outlet supplies proper voltage and phase rotation according
to the system rating plate.
vConnect any equipment that will be attached to this product to properly
wired outlets.
vWhen possible, use one hand only to connect or disconnect signal cables.
vNever turn on any equipment when there is evidence of fire, water, or
structural damage.
vDisconnect the attached power cords, telecommunications systems,
networks, and modems before you open the device covers, unless
instructed otherwise in the installation and configuration procedures.
vConnect and disconnect cables as described in the following procedures
when installing, moving, or opening covers on this product or attached
devices.
To disconnect:
1. Turn off everything (unless instructed otherwise).
2. Remove the power cords from the outlets.
3. Remove the signal cables from the connectors.
4. Remove all cables from the devices.
To connect:
1. Turn off everything (unless instructed otherwise).
2. Attach all cables to the devices.
3. Attach the signal cables to the connectors.
4. Attach the power cords to the outlets.
5. Turn on the devices.
vSharp edges, corners and joints may be present in and around the system.
Use care when handling equipment to avoid cuts, scrapes and pinching.
(D005)
DANGER
xiv FlashSystem 840: Installation Guide

Heavy equipment–personal injury or equipment damage might result if
mishandled. (D006)
12
DANGER
Multiple power cords. The product might be equipped with multiple power
cords. To remove all hazardous voltages, disconnect all power cords. (L003)
DANGER
Racks with a total weight of > 227 kg (500 lb.), Use Only Professional Movers!
(R003)
DANGER
Do not transport the rack via fork truck unless it is properly packaged,
secured on top of the supplied pallet. (R004)
Safety and environmental notices xv

DANGER
Main Protective Earth (Ground):
This symbol is marked on the frame of the rack.
The PROTECTIVE EARTHING CONDUCTORS should be terminated at that
point. A recognized or certified closed loop connector (ring terminal) should
be used and secured to the frame with a lock washer using a bolt or stud.
The connector should be properly sized to be suitable for the bold or stud,
the locking washer, the rating for the conducting wire used, and the
considered rating of the breaker. The intent is to ensure the frame is
electrically bonded to the PROTECTIVE EARTHING CONDUCTORS. The
hole that the bolt or stud goes into where the terminal conductor and the lock
washer contact should be free of any non-conductive material to allow for
metal to metal contact. All PROTECTIVE EARTHING CONDUCTORS
should terminate at this main protective earthing terminal or at points
marked with . (R010)
Special caution and safety notices
This information describes special safety notices that apply to the system. These
notices are in addition to the standard safety notices supplied and address specific
issues relevant to the equipment provided.
Handling static-sensitive devices
Ensure that you understand how to handle devices that are sensitive to static
electricity.
Attention: Static electricity can damage electronic devices and your system. To
avoid damage, keep static-sensitive devices in their static-protective bags until you
are ready to install them.
To reduce the possibility of electrostatic discharge, observe the following
precautions:
vLimit your movement. Movement can cause static electricity to build up around
you.
vHandle the device carefully, holding it by its edges or frame.
vDo not touch solder joints, pins, or exposed printed circuitry.
vDo not leave the device where others can handle and possibly damage the
device.
vWhile the device is still in its antistatic bag, touch it to an unpainted metal part
of the system unit for at least two seconds. (This action removes static electricity
from the package and from your body.)
vRemove the device from its package and install it directly into your system,
without putting it down. If it is necessary to put the device down, place it onto
its static-protective bag. (If your device is an adapter, place it component-side
up.) Do not place the device onto the cover of the system or onto a metal table.
xvi FlashSystem 840: Installation Guide

vTake additional care when you handle devices during cold weather because
heating reduces indoor humidity and increases static electricity.
Sound pressure
Attention: Depending on local conditions, the sound pressure can exceed 85
dB(A) during service operations. In such cases, wear appropriate hearing
protection.
Environmental notices
The IBM Systems Environmental Notices and User Guide, Z125-5823 document
contains all the required environmental notices for IBM Systems products in
English and other languages.
It includes statements on limitations, product information, product recycling and
disposal, battery information, flat panel display, refrigeration, and water-cooling
systems, external power supplies, and safety data sheets.
To view a PDF file, you need Adobe Reader. You can download it at no charge
from the Adobe web site .
Safety and environmental notices xvii

xviii FlashSystem 840: Installation Guide

About this guide
This guide provides instructions for unpacking your shipping order and installing
the IBM FlashSystem 840.
Related websites
The following websites provide information about FlashSystem™840 or related
products or technologies:
Type of information Website
Technical support for IBM storage
products
www.ibm.com/storage/support/
IBM Electronic Support registration www.ibm.com/support/electronicsupport
How to get information, help, and technical assistance
If you need help, service, technical assistance, or just want more information about
IBM products, you will find a wide variety of sources available from IBM to assist
you.
Information
IBM maintains pages on the web where you can get information about IBM
products and fee services, product implementation and usage assistance, break and
fix service support, and the latest technical information. For more information,
refer to Table 1.
Table 1. IBM websites for help, services, and information
Website Address
Directory of worldwide contacts http://www.ibm.com/planetwide
Support for FlashSystem 840 www.ibm.com/support
Support for IBM System Storage®
and IBM TotalStorage products
www.ibm.com/storage/support/
Note: Available services, telephone numbers, and web links are subject to change
without notice.
Help and service
Before calling for support, be sure to have your IBM Customer Number available.
If you are in the US or Canada, you can call 1 (800) IBM SERV for help and
service. From other parts of the world, see http://www.ibm.com/planetwide for
the number that you can call.
When calling from the US or Canada, choose the storage option. The agent decides
where to route your call, to either storage software or storage hardware, depending
on the nature of your problem.
© Copyright IBM Corp. 2013, xix

If you call from somewhere other than the US or Canada, you must choose the
hardware option when calling for assistance. When calling IBM for service
regarding the product, follow these guidelines for the hardware :
Hardware option
Provide the serial number and appropriate 4-digit machine type.
In the US and Canada, hardware service and support can be extended to 24x7 on
the same day. The base warranty is 9x5 on the next business day.
Getting help online
You can find information about products, solutions, partners, and support on the
IBM website.
To find up-to-date information about products, services, and partners, visit the IBM
website at .
Before you call
Make sure that you have taken steps to try to solve the problem yourself before
you call.
Some suggestions for resolving the problem before calling IBM Support include:
vCheck all cables to make sure that they are connected.
vCheck all power switches to make sure that the system and optional devices are
turned on.
vUse the troubleshooting information in your system documentation. The
troubleshooting section of the information center contains procedures to help
you diagnose problems.
vGo to the IBM Support website at to check for technical information, hints, tips,
and new device drivers or to submit a request for information.
Using the documentation
Information about your IBM storage system is available in the documentation that
comes with the product.
That documentation includes printed documents, online documents, readme files,
and help files in addition to the information center. See the troubleshooting
information for diagnostic instructions. The troubleshooting procedure might
require you to download updated device drivers or software. IBM maintains pages
on the web where you can get the latest technical information and download
device drivers and updates. To access these pages, go to and follow the
instructions. Also, some documents are available through the IBM Publications
Center.
Sign up for the Support Line Offering
If you have questions about how to use and configure the machine, sign up for the
IBM Support Line offering to get a professional answer.
The maintenance supplied with the system provides support when there is a
problem with a hardware component or a fault in the system machine code. At
times, you might need expert advice about using a function provided by the
xx FlashSystem 840: Installation Guide