IBM System Storage DS4000 FC User manual

IBM System Storage DS4000 FC 4Gbps PCI-X
Single/Dual Port HBA
Installation and User’s Guide
GC26-7814-00


IBM System Storage DS4000 FC 4Gbps PCI-X
Single/Dual Port HBA
Installation and User’s Guide
GC26-7814-00


Note: Before using this information and the product it supports, be sure to read the general information under Appendix B,
“Notices,” on page 35.
First Edition (March 2006)
©Copyright International Business Machines Corporation 2006. All rights reserved.
US Government Users Restricted Rights –Use, duplication or disclosure restricted by GSA ADP Schedule Contract
with IBM Corp.

Contents
Figures ........................... vii
Tables ............................ix
Safety ............................xi
About this document ......................xv
Who should read this document...................xv
FAStT product renaming .....................xv
DS4000 Storage Subsystem installation tasks -General overview ...... xvi
Getting information, help, and service ................ xviii
Before you call ....................... xviii
Using the documentation .................... xix
Web sites .......................... xix
Software service and support...................xx
Hardware service and support ..................xx
Fire suppression systems ....................xx
How to send your comments ...................xx
How this book is organized .................... xxi
Notices used in this document ................... xxiii
Chapter 1. Preparing and installing the IBM System Storage DS4000 FC
4Gbps PCI-X Single/Dual Port HBA ................1
Overview ...........................1
Fibre Channel defined.......................1
FC 4Gbps PCI-X Adapter features ..................2
Preinstallation procedures .....................2
Handling static-sensitive devices ..................3
What you need for the installation .................4
FC 4Gbps PCI-X Adapter components.................4
Installing the FC 4Gbps PCI-X Adapter ................6
Chapter 2. Installing the FC 4Gbps PCI-X Adapter device drivers and
updating the BIOS code ....................9
Installing the FC 4Gbps PCI-X Adapter device drivers ...........9
Installing the QLogic SANsurfer Pro Utility ...............10
SANSurfer Pro Utility installation and system requirements........10
Installing on Windows and Novell NetWare platforms ..........10
Installing on the Linux platform ..................11
GUI installation .......................11
Using the QLogic SANsurfer Pro Utility ................13
QLogic SANsurfer Pro Utility overview ...............13
SANsurfer Pro Utility features ..................13
SANsurfer Pro utilities .....................14
Using SANsurfer Pro Update Option ROM Utility to update the BIOS ...14
Using the SANsurfer Pro Update NVRAM Utility to update the NVRAM 15
Updating the FC 4Gbps PCI-X Adapter BIOS code using the Support CD or a
BIOS Update Utility diskette ...................16
Using the flasutil command prompt ................16
Command-line options .....................18
Using the flasutil BIOS Update Utility menu .............20
Creating the FC 4Gbps PCI-X Adapter BIOS Update Utility diskette .....21
Creating the diskette ......................21
©Copyright IBM Corp. 2006 iii

For Microsoft Windows 2000 or Server 2003 ............21
For Linux .........................21
Chapter 3. Configuring the FC 4Gbps PCI-X Adapter with Fast!UTIL....23
Starting Fast!UTIL........................23
Accessing HBA settings through Fast!UTIL ..............23
Host bus adapter settings ....................24
Advanced FC 4Gbps PCI-X Adapter Settings .............25
Selectable boot settings ....................26
Restore default settings.....................27
Raw NVRAM data........................27
Scan fibre-channel devices ....................27
Fibre-channel disk utility .....................27
Loopback data test .......................27
Select host adapter .......................27
ExitFast!UTIL .........................28
Chapter 4. FC 4Gbps PCI-X Adapter operating environment and
specifications ........................29
Chapter 5. Troubleshooting....................31
Hardware problems .......................31
Software problems .......................31
System configuration problems ...................31
Fibre Channel problems .....................32
Appendix A. Accessibility ....................33
Appendix B. Notices ......................35
Edition notice .........................35
Trademarks ..........................36
Important notes.........................36
Electronic emission notices ....................37
Class Astatements ......................37
Federal Communications Commission (FCC) statement ........37
Industry Canada Class Aemission compliance statement .......37
Avis de conformité àla réglementation d’Industrie Canada .......37
Australia and New Zealand Class Astatement ...........37
United Kingdom telecommunications safety requirement........37
European Union EMC Directive conformance statement ........38
Taiwanese Class Awarning statement ..............38
Japanese Voluntary Control Council for Interference (VCCI) statement 38
Chinese Class Awarning statement ...............38
Appendix C. European Directive About Product Recycling and Disposal 39
Appendix D. Battery Return Program ................41
Appendix E. Cable Warning ...................43
Appendix F. Additional DS4000 documentation ............45
DS4000 Storage Manager Version 9library ..............45
DS4800 Storage Subsystem library .................46
DS4700 Storage Subsystem library .................47
DS4500 Fibre Channel Storage Server library .............48
DS4400 Fibre Channel Storage Server library .............49
iv IBM System Storage DS4000 FC 4Gbps PCI-X Single/Dual Port HBA: Installation and User’s Guide

DS4300 Fibre Channel Storage Server library .............50
DS4100 SATA Storage Server library .................51
DS4000 Storage Expansion Enclosure documents ............52
Other DS4000 and DS4000-related documents .............53
Index ............................55
Contents v

vi IBM System Storage DS4000 FC 4Gbps PCI-X Single/Dual Port HBA: Installation and User’s Guide

Figures
1. FC 4Gbps PCI-X Adapter serial number label .....................3
2. FC 4Gbps PCI-X Adapter components .......................4
©Copyright IBM Corp. 2006 vii

viii IBM System Storage DS4000 FC 4Gbps PCI-X Single/Dual Port HBA: Installation and User’s Guide

Tables
1. Mapping of FAStT names to DS4000 Series names ..................xv
2. Where to find DS4000 installation and configuration procedures ............. xvi
3. FC 4Gbps PCI-X Adapter activity .........................5
4. FC 4Gbps PCI-X HBA data rates .........................25
5. FC 4Gbps PCI-X Adapter operating environment ...................29
6. FC 4Gbps PCI-X Adapter specifications ......................29
7. DS4000 Storage Manager alternate keyboard operations ................33
8. DS4000 Storage Manager Version 9.1 titles by user tasks................45
9. DS4800 Storage Subsystem document titles by user tasks ...............46
10. DS4700 Storage Subsystem document titles by user tasks ...............47
11. DS4500 Fibre Channel Storage Server document titles by user tasks ...........48
12. DS4400 Fibre Channel Storage Server document titles by user tasks ...........49
13. DS4300 Fibre Channel Storage Server document titles by user tasks ...........50
14. DS4100 SATA Storage Server document titles by user tasks ...............51
15. DS4000 Storage Expansion Enclosure document titles by user tasks ...........52
16. DS4000 and DS4000–related document titles by user tasks ...............53
©Copyright IBM Corp. 2006 ix

xIBM System Storage DS4000 FC 4Gbps PCI-X Single/Dual Port HBA: Installation and User’s Guide

Safety
Before installing this product, read the Safety Information.
Antes de instalar este produto, leia as Informações de Segurança.
Pred instalací tohoto produktu si prectete prírucku bezpecnostních instrukcí.
Læs sikkerhedsforskrifterne, før du installerer dette produkt.
Lees voordat udit product installeert eerst de veiligheidsvoorschriften.
Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety Information.
Avant d’installer ce produit, lisez les consignes de sécurité.
Vor der Installation dieses Produkts die Sicherheitshinweise lesen.
Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza.
Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet.
Antes de instalar este produto, leia as Informações sobre Segurança.
©Copyright IBM Corp. 2006 xi

Antes de instalar este producto, lea la información de seguridad.
Läs säkerhetsinformationen innan du installerar den här produkten.
Statement 1:
DANGER
Electrical current from power, telephone, and communication cables is
hazardous.
To avoid ashock hazard:
vDo not connect or disconnect any cables or perform installation,
maintenance, or reconfiguration of this product during an electrical
storm.
vConnect all power cords to aproperly wired and grounded electrical
outlet.
vConnect to properly wired outlets any equipment that will be attached to
this product.
vWhen possible, use one hand only to connect or disconnect signal
cables.
vNever turn on any equipment when there is evidence of fire, water, or
structural damage.
vDisconnect the attached power cords, telecommunications systems,
networks, and modems before you open the device covers, unless
instructed otherwise in the installation and configuration procedures.
vConnect and disconnect cables as described in the following table when
installing, moving, or opening covers on this product or attached
devices.
To Connect: To Disconnect:
1. Turn everything OFF.
2. First, attach all cables to devices.
3. Attach signal cables to connectors.
4. Attach power cords to outlet.
5. Turn device ON.
1. Turn everything OFF.
2. First, remove power cords from outlet.
3. Remove signal cables from connectors.
4. Remove all cables from devices.
Statement 2:
xii IBM System Storage DS4000 FC 4Gbps PCI-X Single/Dual Port HBA: Installation and User’s Guide

CAUTION:
When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or
transmitters) are installed, note the following:
vDo not remove the covers. Removing the covers of the laser product could
result in exposure to hazardous laser radiation. There are no serviceable
parts inside the device.
vUse of controls or adjustments or performance of procedures other than
those specified herein might result in hazardous radiation exposure.
DANGER
Some laser products contain an embedded Class 3A or Class 3B laser
diode. Note the following.
Laser radiation when open. Do not stare into the beam, do not view directly
with optical instruments, and avoid direct exposure to the beam.
Class 1Laser Statement
Class 1 Laser Product
Laser Klasse 1
Laser Klass 1
Luokan 1 Laserlaite
Appareil A Laser de Classe 1
`
IEC 825-11993 CENELEC EN 60 825
Statement 3:
CAUTION:
Handling the cord on this product, or cords associated with accessories sold
with this product, will expose you to lead, achemical known to the State of
California to cause cancer and birth defects or other reproductive harm. Wash
hands after handling.
Safety xiii

xiv IBM System Storage DS4000 FC 4Gbps PCI-X Single/Dual Port HBA: Installation and User’s Guide

About this document
This book provides instructions for installing and customizing the configuration of
your IBM System Storage
™ DS4000 FC 4Gbps PCI-X Single/Dual Port HBA and
connected devices. It also provides information on troubleshooting your IBM System
Storage DS4000 FC 4Gbps PCI-X Single/Dual Port HBA.
Who should read this document
This document is intended for system operators and service technicians who have
extensive knowledge of fibre channel and network technology.
FAStT product renaming
IBM
® has renamed some FAStT family products. Table 1identifies each DS4000
product name with its corresponding previous FAStT product name. Note that this
change of product name only indicates no change in functionality or warranty. All
products listed below with new names are functionally-equivalent and
fully-interoperable. Each DS4000 product retains full IBM service as outlined in
service contracts issued for analogous FAStT products.
Table 1. Mapping of FAStT names to DS4000 Series names
Previous FAStT Product Name Current DS4000 Product Name
IBM TotalStorage
® FAStT Storage Server IBM TotalStorage DS4000
FAStT DS4000
FAStT Family DS4000 Mid-range Disk System
FAStT Storage Manager vX.Y (for example
v9.10)
DS4000 Storage Manager vX.Y (for example
v9.10)
FAStT100 DS4100
FAStT600 DS4300
FAStT600 with Turbo Feature DS4300 Turbo
FAStT700 DS4400
FAStT900 DS4500
EXP700 DS4000 EXP700
EXP710 DS4000 EXP710
EXP100 DS4000 EXP100
FAStT FlashCopy
® FlashCopy for DS4000
FAStT VolumeCopy VolumeCopy for DS4000
FAStT Remote Mirror (RM) Enhanced Remote Mirroring for DS4000
FAStT Synchronous Mirroring Metro Mirroring for DS4000
Global Copy for DS4000
(New Feature =Asynchronous Mirroring
without Consistency Group)
Global Mirroring for DS4000
(New Feature =Asynchronous Mirroring with
Consistency Group)
©Copyright IBM Corp. 2006 xv

DS4000 Storage Subsystem installation tasks -General overview
Table 2provides asequential list of many installation and configuration tasks that
are common to most DS4000 configurations. When you install and configure your
DS4000 storage subsystem, refer to this table to find the documentation that
explains how to complete each task.
See also: The DS4000 Storage Server and Storage Expansion Enclosure Quick
Start Guide provides an excellent overview of the installation process.
Table 2. Where to find DS4000 installation and configuration procedures
Installation task Where to find information or procedures
1Plan the installation vDS4000 Storage Manager Concepts Guide
vDS4000 Storage Manager Installation and Support Guide for
AIX, HP-UX, Solaris and Linux on POWER
vDS4000 Storage Manager Installation and Support Guide for
Windows 2000/Server 2003, NetWare, ESX Server, and
Linux
vDS4100 Storage Server Installation, User’s, and Maintenance
Guide
vDS4300 Fibre Channel Storage Server Installation and User’s
Guide
vDS4400 Fibre Channel Storage Server Installation and
Support Guide
vDS4500 Fibre Channel Storage Server Installation and
Support Guide
vDS4800 Storage Subsystem Installation, User’s, and
Maintenance Guide
2Mount the DS4000
storage subsystem in
the rack
vDS4800 Installation, User’s, and Maintenance Guide
vDS4400 and DS4500 Rack Mounting Instructions
vDS4300 Rack Mounting Instructions
vDS4100 Installation, User’s and Maintenance Guide
3Mount the DS4000
EXP storage
expansion unit in the
rack
vDS4000 EXP100 Storage Expansion Unit Installation, User’s
and Maintenance Guide
vDS4000 EXP700 and EXP710 Storage Expansion Enclosures
Installation, User’s, and Maintenance Guide
vDS4000 EXP810 Storage Expansion Enclosures Installation,
User’s, and Maintenance Guide
vFAStT EXP500 Installation and User’s Guide
4Route the storage
expansion unit Fibre
Channel cables
vDS4100 Fibre Channel Cabling Instructions
vDS4300 Fibre Channel Cabling Instructions
vDS4400 Fibre Channel Cabling Instructions
vDS4500 Fibre Channel Cabling Instructions
vDS4800 Installation, User’s, and Maintenance Guide
5Route the host
server Fibre Channel
cables
vDS4100 Fibre Channel Cabling Instructions
vDS4300 Fibre Channel Cabling Instructions
vDS4400 Fibre Channel Cabling Instructions
vDS4500 Fibre Channel Cabling Instructions
vDS4800 Installation, User’s, and Maintenance Guide
xvi IBM System Storage DS4000 FC 4Gbps PCI-X Single/Dual Port HBA: Installation and User’s Guide

Table 2. Where to find DS4000 installation and configuration procedures (continued)
Installation task Where to find information or procedures
6Power up the
subsystem
vDS4100 Storage Server Installation, User’s, and Maintenance
Guide
vDS4300 Fibre Channel Storage Server Installation and User’s
Guide
vDS4400 Fibre Channel Storage Server Installation and
Support Guide
vDS4500 Fibre Channel Storage Server Installation and
Support Guide
vDS4800 Storage Subsystem Installation, User’s, and
Maintenance Guide
7Configure DS4000
network settings
vDS4100 Storage Server Installation, User’s, and Maintenance
Guide
vDS4300 Fibre Channel Storage Server Installation and User’s
Guide
vDS4400 Fibre Channel Storage Server Installation and
Support Guide
vDS4500 Fibre Channel Storage Server Installation and
Support Guide
vDS4800 Storage Subsystem Installation, User’s, and
Maintenance Guide
8Zone the fabric
switch
(SAN-attached only)
vDS4000 Storage Manager Installation and Support Guide for
AIX, HP-UX, Solaris and Linux on POWER
vDS4000 Storage Manager Installation and Support Guide for
Windows 2000/Server 2003, NetWare, ESX Server, and
Linux
vDS4000 Storage Manager Copy Services Guide (describes
switch zoning for the Remote Mirror Option)
vSee also the documentation provided by the switch
manufacturer
9Install DS4000
Storage Manager
software on the
management station
vDS4000 Storage Manager Installation and Support Guide for
AIX, HP-UX, Solaris and Linux on POWER
vDS4000 Storage Manager Installation and Support Guide for
Windows 2000/Server 2003, NetWare, ESX Server, and
Linux
vDS4000 Storage Manager online help (for post-installation
tasks)
10 Install host software
(failover drivers) on
host server
11 Start DS4000
Storage Manager
12 Set the DS4000
Storage Manager
clock
13 Set the DS4000
Storage Manager
host default type
About this document xvii

Table 2. Where to find DS4000 installation and configuration procedures (continued)
Installation task Where to find information or procedures
14 Verify DS4000
subsystem health
vDS4100 Storage Server Installation, User’s, and Maintenance
Guide
vDS4300 Fibre Channel Storage Server Installation and User’s
Guide
vDS4400 Fibre Channel Storage Server Installation and
Support Guide
vDS4500 Fibre Channel Storage Server Installation and
Support Guide
vDS4800 Storage Subsystem Installation, User’s, and
Maintenance Guide
15 Enable DS4000
Storage Manager
premium feature
keys
Copy Services premium features
DS4000 Storage Manager Copy Services Guide
FC/SATA Intermix premium feature
DS4000 Fibre Channel and Serial ATA Intermix
Premium Feature Installation Overview
Storage Partitioning (and general premium features
information)
vDS4000 Storage Manager Concepts Guide
vDS4000 Storage Manager Installation and Support
Guide for AIX, HP-UX, Solaris and Linux on POWER
vDS4000 Storage Manager Installation and Support
Guide for Windows 2000/Server 2003, NetWare,
ESX Server, and Linux
16 Configure arrays and
logical drives
vDS4000 Storage Manager Installation and Support Guide for
AIX, HP-UX, Solaris and Linux on POWER
vDS4000 Storage Manager Installation and Support Guide for
Windows 2000/Server 2003, NetWare, ESX Server, and
Linux
vDS4000 Storage Manager online help
17 Configure host
partitions
18 Verify host access to
DS4000 storage
Getting information, help, and service
If you need help, service, or technical assistance or just want more information
about IBM products, you will find awide variety of sources available from IBM to
assist you. This section contains information about where to go for additional
information about IBM and IBM products, what to do if you experience aproblem
with your IBM Eserver xSeries
® or IntelliStation ® system, and whom to call for
service, if it is necessary.
Before you call
Before you call, make sure that you have taken these steps to try to solve the
problem yourself:
vCheck all cables to make sure that they are connected.
vCheck the power switches to make sure that the system is turned on.
vUse the troubleshooting information in your system documentation and use the
diagnostic tools that come with your system.
xviii IBM System Storage DS4000 FC 4Gbps PCI-X Single/Dual Port HBA: Installation and User’s Guide