IBM System Storage TS3310 Manual

IBM System Storage TS3310 Tape Library
Setup and Operator Guide
Machine Type 3576
GA32-0477-02


IBM System Storage TS3310 Tape Library
Setup and Operator Guide
Machine Type 3576
GA32-0477-02


Note!
Before using this information and the product it supports, be sure to read the general information under “Notices” on page
E-1.
To ensure that you have the latest publications, visit the web at http://www.ibm.com/storage/lto.
Third Edition (November 2006)
This edition applies to the IBM System Storage TS3310 Tape Library Setup and Operator Guide,GA32-0477-02, and to
the subsequent releases and modifications until otherwise indicated in new editions.
©Copyright International Business Machines Corporation 2005, 2006. All rights reserved.
US Government Users Restricted Rights –Use, duplication or disclosure restricted by GSA ADP Schedule Contract
with IBM Corp.

Read this First
Accessing Online Technical Support
For online Technical Support for your Library, visit:
http://www.ibm.com/storage/lto
Registering for My Support
My Support registration provides email notification when new firmware levels
have been updated and are available for download and installation. To register for
My Support, visit the web at http://www.ibm.com/support/mySupport.
Sending Us Your Comments
Your feedback is important in helping IBM provide accurate and useful
information. If you have comments or suggestions for improving this publication,
send your comments by:
vE-mailing IBM:
–Internet or IBMLink™from US: [email protected]
–IBMLink from Canada: STARPUBS at TORIBM
Include the following information in your e-mail:
–Exact publication title
–Form number (for example, GA32-1234-02) or part number (located on the
back cover of the publication)
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vUsing the Readers’ Comments form at the back of this publication
vMailing your comments to:
International Business Machines Corporation
Information Development
Department GZW
9000 South Rita Road
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Contacting IBM Technical Support
In the USA: Call 1-800-IBM_SERV (1-800-426-7378).
All other Countries/Regions: Visit http://www.ibm.com.
To open aService Request online: Under Get Support,click on Open aService
Request.
Summary of Changes, 2nd Edition
vIncorporated 23U specifications
vAdded email notifications
vModified Web User Interface menus
vAdded instructions for updating firmware using the Web User Interface
©Copyright IBM Corp. 2005, 2006 iii

vRe-ordered the installation instructions to better distinguish between desktop
and rack-mount installations
vAdded new Service Action Tickets and Diagnostic Resolutions
vUpdated the Parts List
Summary of Changes, 3rd Edition
vIncorporated specifications for additional expansion modules
vModified Web User Interface menus
vAdded new Service Action Tickets and Diagnostic Resolutions
vUpdated the Parts List
iv TS3310 Tape Library Setup and Operator Guide
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Contents
Read this First............ iii
Accessing Online Technical Support ...... iii
Registering for My Support ......... iii
Sending Us Your Comments ......... iii
Contacting IBM Technical Support ....... iii
Summary of Changes, 2nd Edition....... iii
Summary of Changes, 3rd Edition .......iv
Figures ...............xi
Tables ............... xiii
Safety and Environmental Notices ...xv
Danger Notice .............xv
Caution Notice .............xv
Possible Safety Hazards .......... xvi
Laser Safety and Compliance ........ xvi
Class ILaser Product .......... xvi
Protective Devices ............ xvi
Monitored Access to the Library ...... xvi
Main Power Switch .......... xvii
Rack Safety ............. xvii
Power Cords............. xix
Disposal of Library Components Containing
Mercury ...............xx
European Directive About Product Recycling and
Disposal ...............xx
Battery Return Program .......... xxi
Preface .............. xxiii
Intended Audience ........... xxiii
Related Publications ........... xxiii
Chapter 1. Product Description .... 1-1
Front Panel Components.......... 1-2
Control Module (3576 Model L5B) ..... 1-2
Expansion Module (3576 Model E9U) .... 1-3
I/O Station ............. 1-3
Access Door ............. 1-3
Operator Panel ............ 1-4
Power Button ............ 1-4
Front Panel LEDs ........... 1-4
Rear Panel Components .......... 1-5
Library Control Blade (LCB) ....... 1-5
Tape Drives ............. 1-5
Power Supply ............ 1-6
Interior Components ........... 1-6
Storage Columns ........... 1-7
Robotic System ............ 1-7
Optional Features ............ 1-8
Ultrium 3Tape Drives ......... 1-8
Redundant Power Supply (Feature Code 1900) 1-9
Feature Licenses ........... 1-9
Library &Drive Code Update (Feature Code
0500) ............... 1-12
Location Coordinates .......... 1-12
Modules .............. 1-13
Columns.............. 1-13
Slots ............... 1-14
Drives .............. 1-14
Power Supplies ........... 1-14
Media ............... 1-15
Environmental and Shipping Specifications for
Tape Cartridges ........... 1-15
Multi-Path Architecture .......... 1-16
Specifications ............. 1-16
Product Environment .......... 1-17
Supported Servers, Operating Systems, and
Software ............... 1-18
Supported Device Drivers ......... 1-18
Chapter 2. Installation Planning .... 2-1
Determining the Number of Logical Libraries
(Partitions) .............. 2-1
Basic Guidelines ........... 2-1
Library Sharing ............ 2-1
Using Multiple Logical Libraries for Library
Sharing .............. 2-2
Using Multiple Control Paths ........ 2-2
Using Multiple Control Paths for System i,
iSeries, and AS/400 Attachment ...... 2-3
Using Multiple Control Paths for Control Path
Failover .............. 2-3
Using Multiple Data Paths for Data Path Failover 2-3
Determining SCSI and Fibre Channel IDs .... 2-4
SCSI Drive IDs ............ 2-4
Fibre Channel Drive IDs ......... 2-5
Server Attachment ............ 2-8
SCSI Interface ............ 2-8
Fibre Channel Interface ......... 2-10
Chapter 3. Installing ANew Library in
aRack .............. 3-1
Unpacking and Verifying Shipment Contents ... 3-1
Reducing Weight ............ 3-5
Removing aPower Supply ........ 3-5
Removing aDrive Sled ......... 3-6
Preparing the Library Module(s) for Installation .. 3-7
Transferring the Bottom Cover from the Control
Module to an Expansion Module ...... 3-8
Transferring the Top Cover from the Control
Module to an Expansion Module ..... 3-11
Verifying Rack Mount Kit Contents ...... 3-12
Identifying the Location in the Rack ..... 3-14
Installing the Rails ........... 3-18
Installing the Bottom Library Module in aRack 3-21
Installing Additional Modules in Your Library
Configuration ............. 3-23
©Copyright IBM Corp. 2005, 2006 v
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Installing the Rack Ears......... 3-27
Enabling the Picker Assembly ....... 3-28
Installing Library Components Removed for
Weight Reduction............ 3-29
Replacing aDrive Sled ......... 3-30
Replacing aPower Supply........ 3-31
Cabling the Library ........... 3-32
Cabling a5U Control Module ...... 3-32
Cabling with SCSI Cables ........ 3-33
Cabling with Fibre Channel Drives ..... 3-35
Powering ON the Library ......... 3-37
Chapter 4. Installing aNew Standalone
Library on aDesktop ........ 4-1
Unpacking and Verifying Shipment Contents ... 4-1
Reducing Weight ............ 4-5
Removing aPower Supply ........ 4-5
Removing aDrive Sled ......... 4-6
Choosing aDesktop Configuration ...... 4-7
Transferring the Bottom Cover from the Control
Module to an Expansion Module ...... 4-8
Installing Library Foot Pads ....... 4-12
Transferring the Top Cover from the Control
Module to an Expansion Module ..... 4-12
Installing Additional Modules in Your Library
Configuration ............. 4-14
Enabling the Picker Assembly ....... 4-17
Installing Library Components Removed for
Weight Reduction (for Rack Installations Only) .. 4-18
Replacing aDrive Sled ......... 4-18
Replacing aPower Supply........ 4-20
Cabling the Library ........... 4-21
Cabling a5U Control Module ...... 4-21
Cabling with SCSI Cables ........ 4-22
Cabling with Fibre Channel Drives ..... 4-24
Powering ON the Library ......... 4-26
Chapter 5. Configuration Planning .. 5-1
Understanding Cartridge Assignment in the Library 5-1
Modifying Network Settings ........ 5-1
Applying aLicense Key .......... 5-2
Cleaning Slots Configuration ........ 5-2
Host-based Cleaning of aDrive ...... 5-3
Configuring I/O Stations ......... 5-3
Selecting Drive IDs and Drive Types ...... 5-3
Working with Logical Libraries ....... 5-4
Automatically Creating Logical Libraries ... 5-4
Manually Creating Logical Libraries ..... 5-5
Deleting Logical Libraries ........ 5-5
Changing Logical Library Access ...... 5-5
Changing Logical Library Modes ...... 5-5
Working with User Accounts ........ 5-6
Creating User Accounts ......... 5-6
Modifying User Accounts ........ 5-7
Deleting User Accounts ......... 5-7
Chapter 6. User Interfaces ...... 6-1
Operator Panel ............. 6-1
Common Operator Panel Elements ..... 6-2
Keyboards ............. 6-3
Login Screen............. 6-3
Home Page ............. 6-4
Menus Available from the Operator Panel ... 6-4
Web User Interface (UI) .......... 6-7
Logging in to the Web User Interface .... 6-7
Common Header Elements ........ 6-8
Menus Available from the Web User Interface 6-8
User Privileges ............. 6-9
Chapter 7. Configuring the Library .. 7-1
Step 1: Log in to the Operator Panel ...... 7-2
Step 2: Access the Setup Wizard ....... 7-3
Step 3: Ensure that all Hardware is Installed ... 7-3
Step 4: Set up the Library Network Configuration 7-3
Step 5: Enter License Keys ......... 7-4
Step 6: Assign Cleaning Cartridge Slots ..... 7-4
Step 7: Assign I/O Station Slots ....... 7-5
Step 8: Assign Logical Libraries ....... 7-5
Step 9: Set the Date and Time ........ 7-5
Step 10: Insert Cleaning Cartridge(s) ...... 7-6
Step 11: Populate your Library with Data
Cartridges .............. 7-6
Step 12: Register for My Support ....... 7-7
Chapter 8. Operating Procedures ... 8-1
Library and Logical Libraries ........ 8-2
Viewing System Information ....... 8-2
Viewing Library Map .......... 8-2
Accessing the Setup Wizard........ 8-2
Library Verify Diagnostic Tests....... 8-2
Creating Logical Libraries ........ 8-3
Deleting/Modifying aLogical Library .... 8-3
Assigning Cleaning Slots......... 8-4
Assigning I/O Station Slots ........ 8-4
Entering License Keys ......... 8-4
Creating Users Accounts ......... 8-4
Modifying/Deleting User Accounts ..... 8-5
Viewing and Setting LDAP Parameters .... 8-5
Setting DNS Parameters ......... 8-6
Setting the Date and Time ........ 8-6
Setting Up Email Notifications ....... 8-6
Resetting the Library Control Blade IP Address 8-7
Managing the Network (SSL, Trap Registration,
and SNMP Version) .......... 8-7
Configuring the Library for Remote Access .. 8-9
Taking aLogical Library Offline/Online ... 8-9
Shutting Down/Restarting the Library .... 8-9
Viewing Error Messages ........ 8-11
Capturing aLibrary Snapshot....... 8-11
Viewing Library Information ....... 8-11
Locking/Unlocking the I/O Station..... 8-12
Firmware Upgrades ........... 8-12
Updating Library Firmware ....... 8-12
Updating Drive Firmware ........ 8-13
Drives ............... 8-15
Viewing Drive Information ....... 8-15
Loading aDrive ........... 8-15
Unloading aDrive .......... 8-15
Taking aDrive Offline/Online ...... 8-16
vi TS3310 Tape Library Setup and Operator Guide
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Adding aControl Path Drive to aLogical
Library .............. 8-16
Assigning Drive IDs .......... 8-16
Modifying aFibre Channel Drive Port Setting 8-16
Capturing aDrive Dump ........ 8-17
Cartridges .............. 8-17
Inserting Data Cartridges ........ 8-17
Removing aData Cartridge ....... 8-17
Moving Data Cartridges ........ 8-18
Inserting aCleaning Cartridge ...... 8-18
Removing aCleaning Cartridge ...... 8-18
Chapter 9. Using Ultrium Media .... 9-1
Cartridge Compatibility .......... 9-2
Data Cartridge ............. 9-2
Capacity Scaling ........... 9-3
WORM (Write Once, Read Many)....... 9-3
WORM Media ............ 9-3
Data Security on WORM Media ...... 9-3
WORM Media Errors .......... 9-4
Cleaning Cartridge............ 9-4
Cartridge Memory Chip (LTO-CM) ...... 9-4
Bar Code Label ............. 9-4
Guidelines for Using Bar Code Labels .... 9-6
Write-Protect Switch ........... 9-7
Handling the Cartridges .......... 9-7
Provide Training ........... 9-8
Ensure Proper Packaging ........ 9-8
Provide Proper Acclimation and Environmental
Conditions ............. 9-9
Perform aThorough Inspection ...... 9-9
Examples of Cartridge Problems ...... 9-10
Repositioning or Reattaching aLeader Pin ... 9-10
Repositioning aLeader Pin ....... 9-11
Reattaching aLeader Pin ........ 9-13
Environmental and Shipping Specifications for
Tape Cartridges ............ 9-17
Disposing of Tape Cartridges ........ 9-17
Ordering Media Supplies ......... 9-18
Ordering Bar Code Labels ........ 9-19
Chapter 10. Troubleshooting .... 10-1
How the Library Reports Problems ...... 10-1
Operator Intervention Messages ....... 10-2
Diagnosing aProblem .......... 10-2
Interpreting LEDs............ 10-6
Power Button LEDs .......... 10-7
Library Control Blade LEDs ....... 10-7
Tape Drive LEDs ........... 10-9
Power Supply LEDs ......... 10-11
Picker LED ............ 10-12
Checking /Reseating Cables ....... 10-13
External Cables ........... 10-13
E-mailing Logs ............ 10-16
Manually Recovering Tape from Picker .... 10-16
Pre-Call Checklist ........... 10-17
Contacting IBM Technical Support...... 10-17
Chapter 11. Service Action Tickets
(Txxx) and Diagnostic Resolutions
(DRxxx) ............. 11-1
Service Action Tickets .......... 11-1
T001: Manually remove cartridge from Picker,
motion OK ............. 11-1
T002: PUT operation failed, cartridge final
position unknown, motion OK ...... 11-2
T003: GET operation failed, cartridge final
position unknown, motion OK ...... 11-3
T004: PUT operation failed, cartridge back in
source location, motion OK ....... 11-4
T005: X, Y, Θmotion profile failure, cartridge in
Picker, motion NOT OK ........ 11-5
T006: X, Y, Θmotion profile failure, no cartridge
in Picker, motion NOT OK........ 11-6
T007: X, Y, Θmotion obstruction, motion OK 11-7
T008: Cannot home, motion OK ...... 11-7
T009: Drive load unsuccessful, motion OK .. 11-8
T010: Drive unload failed ........ 11-9
T013: Invalid or damaged library serial number
label ............... 11-9
T014: I/O Station Magazine Missing .... 11-10
T015: Cannot read sled bar code label ... 11-10
T017: Invalid storage or I/O position .... 11-11
T018: Invalid Drive Position ....... 11-11
T019: Cannot calibrate drive, motion OK... 11-11
T020: Cannot calibrate storage, motion OK 11-12
T021: Lost electrical connection/
communications with drive sled ..... 11-13
T022: Lost electrical connection/
communication with drive brick ..... 11-13
T023: Drive sled fan spinning too slow or not
at all............... 11-14
T024: AC power loss ......... 11-14
T025: Lost electrical connection with single
power supply............ 11-14
T031: Cannot unlock I/O Station ..... 11-15
T032: Cannot lock I/O Station ...... 11-15
T033: Drive TapeAlert Flag 3-Hard read or
write error............. 11-16
T034: Drive TapeAlert Flag 4-Media .... 11-16
T035: Drive TapeAlert Flag 5-Read Failure 11-17
T036: Drive TapeAlert Flag 6-Write Failure 11-17
T037: Drive TapeAlert Flag 8-Not Data Grade 11-17
T038: Drive TapeAlert Flag 9-Write Protected 11-17
T039: Drive TapeAlert Flag 12 -Unsupported
Format .............. 11-18
T040: Drive TapeAlert Flag 15 -MIC Chip
Failure .............. 11-18
T041: Drive TapeAlert Flag 16 -Forced Eject 11-18
T045: Drive TapeAlert Flag 20 -Clean Now 11-19
T046: Drive TapeAlert Flag 21 -Clean Periodic 11-19
T047: Drive TapeAlert Flag 22 -Expired
Cleaning Media ........... 11-19
T048: Drive TapeAlert Flag 23 -Invalid
Cleaning Tape ........... 11-20
T049: Drive TapeAlert Flag 30 -Hardware A11-20
T050: Drive TapeAlert Flag 31 -Hardware B11-21
T051: Drive TapeAlert Flag 32 -Interface .. 11-21
Contents vii

T052: Drive TapeAlert Flag 33 -Eject media
error recovery ........... 11-21
T060: Door Open .......... 11-22
T062: Frame Configuration Problem .... 11-22
T063: Cannot Read or Mismatch WWN Label 11-23
T064: Library Control Blade hardware failure 11-24
T065: Library Control Blade robot power fuse
(F3) blown (42 volt bus) ........ 11-24
T066: Drive power fuse (F1) blown .... 11-25
T067: Display Assembly hardware failure 11-25
T068: Destination element for amove media is
full ............... 11-26
T069: Source element for amove media is
empty .............. 11-26
T070: Logical library control path failed ... 11-26
T071: Power Supply not present ..... 11-27
T072: The system has reported an unmanaged
fault ............... 11-27
T073: I/O Storage Door Open ...... 11-28
T074: Sled Auto-Leveling Failure ..... 11-28
T075: Unsupported Module Configuration 11-29
T076: Robot Initialization Failure ..... 11-29
T077: I/O Station Partially Open or
Unplugged ............ 11-30
T080: Control module serial number changed
or chassis removed .......... 11-30
T082: Bar Code Scanner not operating ... 11-31
T083: Robot Assembly not level...... 11-31
T084: Library managed cleaning cartridge is
missing .............. 11-32
T085: Cleaning slot occupied by non imported
cartridge ............. 11-33
T086: Inaccessible tape cartridge ..... 11-34
Diagnostic Resolutions ......... 11-34
DR001: Manually Recover Tape from Picker 11-34
DR002: Manually Recover Tape from Source or
Destination Slot ........... 11-35
DR003: Drive Unload Diagnostic ..... 11-35
DR004: Manually Inspect Destination Element 11-35
DR005: Motion Failure Diagnostic (a Library
Verify Test) ............ 11-35
DR006: Drive Diagnostic (a Library Verify
Test) ............... 11-36
DR007: Bar Code Scanner Diagnostic (a
Library Verify Test) .......... 11-36
DR009: AC Failure Diagnostic ...... 11-37
DR010: Expansion Module Connectivity
Diagnostic ............. 11-37
DR011: I/E (I/O Station) Lock Diagnostic (a
Library Verify Test) .......... 11-38
DR012: Host Cabling Diagnostic ..... 11-38
DR014: Write Protect or WORM Diagnostic 11-39
DR015: Unsupported Format Diagnostic ... 11-39
DR018: Manually Clean Drive ...... 11-40
DR019: Door Open Diagnostic ...... 11-40
DR020: Re-inventory the Library ..... 11-40
DR021: Contact Service ........ 11-41
DR022: Power Supply Not Present..... 11-41
DR023: I/O Station Magazine Missing ... 11-41
DR024: Close IO Door ......... 11-41
DR026: Unsupported Module Configuration 11-42
DR027: Replace Library SN Label ..... 11-42
DR028: Motion Obstruction Diagnostic ... 11-42
DR029: Drive Communication Loss Resolution 11-43
DR030: Drive Load Failure Resolution ... 11-43
DR031: Robot Initialization Resolution ... 11-43
DR032: Control Path Failure Resolution ... 11-44
DR033: Drive Sled Auto Level Resolution 11-44
DR034: IO Storage Door Open Resolution 11-44
DR035: Robot Fuse Blown Resolution.... 11-45
DR036: I/O Station Partially Open or
Unplugged ............ 11-45
DR039: Logical Library Deletion Required 11-45
DR041: Check Robot Installation ..... 11-46
DR042: Import aLibrary Cleaning Cartridge 11-46
DR043: Invalid Cartridge in Cleaning Slot 11-46
DR044: Tape Alert 4Media Error ..... 11-47
DR045: Tape Alert 5, 6–Read/Write Failure 11-47
DR046: Tape Alert 8–Suspect Data Grade
Tape ............... 11-47
DR047: Tape Alert 15 –Cartridge Memory
Failure .............. 11-48
DR048: Tape Alert 16 –Forced Reject .... 11-48
DR049 Tape Alert 30,31 –Drive Hardware
Error .............. 11-48
DR050 Remove Cartridge from Invalid
Location ............. 11-49
Chapter 12. Add, Remove, and
Replace Procedures ........ 12-1
Required Library State .......... 12-1
Required Tools............. 12-2
Preparing aLibrary or Library Module for Repairs 12-2
Returning aLibrary or Library Module to Normal
Operations after Repairs ......... 12-2
Removing/Replacing aControl Module .... 12-2
Removing aLibrary Control Module from a
Rack ............... 12-3
Replacing a5U Library (Control Module) in a
Rack ............... 12-3
Removing aControl Module from aStandalone
or Rack-mounted Library (14U or larger) ... 12-3
Replacing aControl Module in aStandalone or
Rack-mounted Library (14U or larger) .... 12-7
Removing/Replacing an Expansion Module 12-11
Removing an Expansion Module from a
Library .............. 12-11
Replacing an Expansion Module in a
Standalone or Rack-mounted Library (14U or
larger) .............. 12-11
Removing/Replacing Rack Ears ...... 12-12
Removing the Rack Ears ........ 12-12
Replacing the Rack Ears ........ 12-12
Verifying Front and Rear Gear Racks Alignment 12-13
Rear Panel Components ......... 12-15
Adding/Removing/Replacing aDrive Sled 12-15
Removing/Replacing the Library Control
Blade and Compact Flash Card ...... 12-18
Removing/Replacing aPower Supply
(Primary and Redundant) ....... 12-24
Library Conversions .......... 12-26
Desktop to Rack Mounted Library Conversion 12-26
viii TS3310 Tape Library Setup and Operator Guide

Rack Mounted to Desktop Library Conversion 12-27
Removing/Installing Library Foot Pads .... 12-28
Removing Library Foot Pads ...... 12-28
Installing Library Foot Pads ....... 12-28
Chapter 13. Parts List ....... 13-1
Appendix A. Message Retrieval at the
Host ............... A-1
Obtaining Error Information From an RS/6000 ..A-1
Library Error Log Example........A-2
Drive Error Log Example ........A-3
SCSI Bus Error Example 1........A-4
SCSI Bus Error Example 2........A-5
Summary Report ...........A-5
Retrieving from an AS/400 System with RISC
Processor...............A-6
AS/400 Product Activity Log .......A-8
Retrieving from aSun System........A-9
Retrieving from an HP-UX System ......A-9
Appendix B. TapeAlert Flags ..... B-1
TapeAlert Flags Supported by the Drive .... B-1
Appendix C. Sense Data ....... C-1
Library Sense Data ...........C-1
Drive Sense Data ............C-8
Appendix D. Library Configuration
Form ............... D-1
Library Information ...........D-1
Drive Information ............ D-1
SCSI Drives ............. D-1
Fibre Channel Drives.......... D-1
Firmware Information .......... D-2
Users Account Information......... D-2
My Support .............. D-3
Notices .............. E-1
Trademarks .............. E-2
Electronic Emission Notices......... E-2
Federal Communications Commission (FCC)
Class AStatement ........... E-2
European Union (EU) Electromagnetic
Compatibility Directive ......... E-3
People’s Republic of China Class AElectronic
Emission Statement .......... E-3
Taiwan Class AElectronic Emission Statement E-3
IBM Taiwan Product Service Contact
Information ............. E-3
Japan VCCI Class AITE Electronic Emission
Statement.............. E-4
Industry Canada Class AEmission Compliance
Statement.............. E-4
Avis de conformité àla réglementation
d’Industrie Canada .......... E-4
Germany Electromagnetic Compatibility
Directive .............. E-4
Korean Class AElectronic Emission Statement .. E-4
Glossary ............. F-1
Index ............... X-1
Contents ix

xTS3310 Tape Library Setup and Operator Guide

Figures
1-1. Front panel of a14U library ...... 1-2
1-2. Rear panel of a14U library ...... 1-5
1-3. Storage columns .......... 1-7
1-4. Robotic System of the library...... 1-7
1-5. SCSI Ultrium 3Tape Drives in the library
control module .......... 1-8
1-6. Library Location Coordinates ..... 1-13
1-7. Drive location coordinates ...... 1-14
1-8. Power supply location coordinates 1-15
3-1. Library with internal packaging material 3-3
3-2. Yellow ribbon-like packing pieces 3-4
3-3. Library packaging material pieces 3-5
3-4. Power Supply ........... 3-6
3-5. SCSI Drive Sled (detail) ....... 3-7
3-6. Picker locking mechanism ....... 3-8
3-7. Bottom cover of the 5U control module 3-9
3-8. Home sensor on inner side of bottom cover 3-10
3-9. Bottom view of picker assembly lock
mechanism ........... 3-10
3-10. Picker locking mechanism ...... 3-11
3-11. Top cover of the 5U control module 3-12
3-12. Rack Mount Kit hardware (parts not sized
proportionately in figure) ...... 3-13
3-13. Recommended library configurations 3-15
3-14. EIA identification and rail stud locations
for FRONT vertical rack rails ..... 3-16
3-15. EIA identification and rail stud locations
for REAR vertical rack rails ...... 3-17
3-16. EIA identification and rail stud locations
on vertical rack rails for expansion
modules ............ 3-18
3-17. Rails installed in rack (front view) 3-19
3-18. Rails installed in rack (rear view) 3-20
3-19. Gear racks positions (rear gear racks
shown)............. 3-21
3-20. Sling handles folded properly ..... 3-22
3-21. Rear flange and thumb screw on rack rail 3-23
3-22. Picker assembly lock mechanism 3-24
3-23. Module-to-Module alignment pin and front
thumb screw ........... 3-25
3-24. Sling ............. 3-26
3-25. Rear thumb screws......... 3-27
3-26. Installing the rack ears on acontrol
module............. 3-28
3-27. Releasing the picker assembly lock
mechanism ........... 3-29
3-28. Control Module Drive Sled ...... 3-30
3-29. Guide rails and guide slots inside adrive
slot .............. 3-30
3-30. Tape Drive (detail) ......... 3-31
3-31. Control Module Power Supply ..... 3-32
3-32. Cabling of a5U library with fibre drives 3-33
3-33. Cabling of a14U library containing
multiple SCSI drives ........ 3-34
3-34. Cabling with Fibre Channel drives 3-36
4-1. Library with internal packaging material 4-3
4-2. Yellow ribbon-like packing pieces 4-4
4-3. Library packaging material pieces 4-5
4-4. Power Supply ........... 4-6
4-5. SCSI Drive Sled (detail) ....... 4-7
4-6. Recommended desktop library
configurations ........... 4-8
4-7. Picker locking mechanism ....... 4-9
4-8. Bottom cover of the 5U control module 4-10
4-9. Home sensor on inner side of bottom cover 4-11
4-10. Bottom view of picker assembly lock
mechanism ........... 4-11
4-11. Foot pad Locations ......... 4-12
4-12. Picker locking mechanism ...... 4-13
4-13. Top cover of the 5U control module 4-13
4-14. Picker assembly lock mechanism 4-14
4-15. Module-to-Module alignment pin and front
thumb screw ........... 4-15
4-16. Sling ............. 4-16
4-17. Rear thumb screws......... 4-17
4-18. Releasing the picker assembly lock
mechanism ........... 4-18
4-19. Control Module Drive Sled ...... 4-19
4-20. Guide rails and guide slots inside adrive
slot .............. 4-19
4-21. Tape Drive (detail) ......... 4-20
4-22. Control Module Power Supply ..... 4-21
4-23. Cabling of a5U library with fibre drives 4-22
4-24. Cabling of a14U library containing
multiple SCSI drives ........ 4-23
4-25. Cabling with Fibre Channel drives 4-25
6-1. Operator Panel common header elements
and subsystem status buttons ..... 6-2
6-2. Operator Panel Login screen ...... 6-3
6-3. Home Screen Capacity View ...... 6-4
6-4. Setup menu screen ......... 6-5
6-5. Operations menu screen ....... 6-5
6-6. Tools menu screen ......... 6-6
6-7. 3576 Tape Library menu tree ...... 6-7
7-1. Operator Panel Log in screen...... 7-2
9-1. The IBM TotalStorage LTO Ultrium 400 GB
Data Cartridge .......... 9-2
9-2. Ultrium 3WORM Tape Cartridge 9-3
9-3. Sample bar code label on the LTO Ultrium 3
Tape Cartridge .......... 9-6
9-4. Setting the write-protect switch ..... 9-7
9-5. Tape cartridges in aTurtlecase ..... 9-8
9-6. Double-boxing tape cartridges for shipping 9-9
9-7. Checking for gaps in the seams of a
cartridge ............ 9-10
9-8. Leader pin in the incorrect and correct
positions ............ 9-11
9-9. Placing the dislodged leader pin into the
correct position .......... 9-12
9-10. Rewinding the tape into the cartridge 9-12
9-11. Leader Pin Reattachment Kit ..... 9-13
©Copyright IBM Corp. 2005, 2006 xi
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9-12. Attaching the leader pin attach tool to the
cartridge ............ 9-14
9-13. Winding the tape out of the cartridge 9-15
9-14. Removing the C-clip from the leader pin 9-15
9-15. Attaching the leader pin to the tape 9-16
10-1. Power button LEDs ........ 10-7
10-2. Library Control Blade LEDs ...... 10-8
10-3. Tape drive LEDs ......... 10-10
10-4. Power supply LEDs ........ 10-11
10-5. Picker LED ........... 10-13
10-6. Cabling of a5U Library with SCSI Drives 10-13
10-7. Cabling of a14U Library with Fibre
Drives ............ 10-14
10-8. Cabling of aMulti-Module Library with
SCSI and Fibre Drives ....... 10-15
10-9. Drive gears ........... 10-16
12-1. Picker locking mechanism ...... 12-4
12-2. Gear racks and gear rack locking
mechanism ........... 12-5
12-3. Control module rear thumb screws 12-6
12-4. Alignment pin and front thumb screw 12-7
12-5. Gear racks (down and up) ...... 12-8
12-6. Alignment pin and front thumb screw
receptacles ........... 12-8
12-7. Control module rear thumb screws 12-9
12-8. Gear racks and gear rack locking
mechanism ........... 12-10
12-9. Removing the rack ears (Control Module
shown) ............ 12-12
12-10. Gear rack ........... 12-14
12-11. Picker assembly locking mechanism 12-15
12-12. Drive sled (detail)......... 12-16
12-13. Control Module Drive Sled ..... 12-17
12-14. Drive sled slot .......... 12-17
12-15. Library Control Blade (LCB) ..... 12-19
12-16. Library Control Blade (LCB) ..... 12-20
12-17. Library Control Blade (LCB) ..... 12-21
12-18. Removing the Compact Flash Card from
the Library Control Blade ...... 12-22
12-19. Power supplies in acontrol module 12-24
12-20. Power Supply .......... 12-25
12-21. Removing the rack ears on aControl
Module ............ 12-27
12-22. Foot pad Locations ........ 12-29
13-1. Types of Power Cord Receptacles 13-3
A-1. AIX ERRPT Library Error Log Example A-2
A-2. AIX ERRPT Drive Error Log Example A-3
A-3. Example of Error Suggesting SCSI Bus
Problem, Which Takes Down Entire Bus ..A-4
A-4. SCSI Problem Points to Library Control
Path as Possible Cause........A-5
A-5. AIX ERRPT Commands Error Log Example A-5
xii TS3310 Tape Library Setup and Operator Guide

Tables
1-1. Library I/O Station configurations 1-3
1-2. Optional features.......... 1-8
1-3. Licensable cartridge slots (storage and I/O)
per model............ 1-10
1-4. Environment for operating, storing, and
shipping the IBM LTO Ultrium Tape
Cartridge ............ 1-16
1-5. Physical specifications for the library 1-16
1-6. Library component weight ...... 1-16
1-7. Power specifications for amaximum
configuration of the library ...... 1-17
1-8. Other specifications for the library 1-17
1-9. Environmental specifications for the library 1-17
2-1. Default SCSI ID for each SCSI drive in a
14U library ............ 2-4
2-2. Default Loop IDs and their associated
AL_PAs for Ultrium Tape Drives in a14U
library ............. 2-5
2-3. Valid Loop IDs and their associated AL_PAs
for Ultrium Tape Drives in the library ... 2-5
2-4. Choosing the port for your topology and
Fibre Channel connection ....... 2-7
2-5. Maximum bus length between terminators 2-9
2-6. Recommended maximum quantity of drives
per SCSI bus ........... 2-9
3-1. Shipment contents ......... 3-1
3-2. Rack Mount Kit contents ....... 3-13
3-3. Additional Rack Hardware Kit contents
(included with each expansion module) .. 3-14
4-1. Shipment contents ......... 4-1
6-1. Menus available from the Web User
Interface............. 6-8
6-2. Control Panel Commands and Access 6-10
6-3. Web User Interface Menu Commands and
Access ............. 6-11
9-1. Ultrium data cartridge compatibility with
Ultrium 3tape drive ........ 9-2
9-2. Bar code label requirements for Ultrium
tape drives and libraries ....... 9-5
9-3. Cartridges and VOLSERs compatible with
the Ultrium 3Tape Drive ....... 9-5
9-4. Environment for operating, storing, and
shipping the LTO Ultrium Tape Cartridge . 9-17
9-5. Media supplies .......... 9-18
9-6. Authorized suppliers of custom bar code
labels ............. 9-19
10-1. LCB LEDs............ 10-8
10-2. Amber LED on an LCB ....... 10-9
10-3. Tape Drive Activity ........ 10-10
10-4. Fibre Port Link LED on Tape Drive 10-11
10-5. Power Supply LEDs ........ 10-12
12-1. Library state required when servicing
library components......... 12-1
13-1. Power Cords ........... 13-3
A-1. AIX ERRPT Library Sense Data.....A-2
A-2. AIX ERRPT Drive Sense Data .....A-3
B-1. TapeAlert Flags Supported by the Ultrium
Tape Drive ............ B-1
C-1. Library Sense Data and associated
ASC/ASCQs ........... C-1
C-2. LTO Tape Drive Sense Data ...... C-8
©Copyright IBM Corp. 2005, 2006 xiii
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xiv TS3310 Tape Library Setup and Operator Guide

Safety and Environmental Notices
When using this product, observe the danger, caution, and attention notices that
are contained in this guide. The notices are accompanied by symbols that represent
the severity of the safety condition.
Most danger or caution notices contain areference number (Dxxxx or Cxxxx). Use
the reference number to check the translation in the IBM Eserver Safety Notices
(G229-9054) publication included in your ship group.
The sections that follow define each type of safety notice and give examples.
Danger Notice
Adanger notice calls attention to asituation that is
potentially lethal or extremely hazardous to people. A
lightning bolt symbol always accompanies adanger notice
to represent adangerous electrical condition
Caution Notice
Acaution notice calls attention to asituation that is potentially hazardous to
people because of some existing condition. Acaution notice can be accompanied
by one of several symbols:
If the symbol is... It means....
Ahazardous electrical condition with less severity than
electrical danger.
Agenerally hazardous condition not represented by other
safety symbols.
Ahazardous condition due to the use of alaser in the
product. Laser symbols are always accompanied by the
classification of the laser as defined by the U. S.
Department of Health and Human Services (for example,
Class I, Class II, and so forth).
Ahazardous condition due to mechanical movement in or
around the product.
©Copyright IBM Corp. 2005, 2006 xv

If the symbol is... It means....
svc00168
32-55 kg (70.5-121.2 lbs)
Ahazardous condition due to the weight of the unit.
Weight symbols are accompanied by an approximation of
the product’s weight.
Possible Safety Hazards
Possible safety hazards to the operation of this product are:
Electrical An electrically charged frame can cause serious electrical shock.
Mechanical Hazards, such as asafety cover missing, are potentially harmful to
people.
Chemical Do not use solvents, cleaners, or other chemicals not approved for
use on this product.
Repair any of the preceding problems before you use the library.
Laser Safety and Compliance
Before using the library, review the following laser safety information.
Class ILaser Product
The library may contain alaser assembly that complies with the performance
standards set by the U.S. Food and Drug Administration for aClass Ilaser
product. Class Ilaser products do not emit hazardous laser radiation. The library
has the necessary protective housing and scanning safeguards to ensure that laser
radiation is inaccessible during operation or is within Class Ilimits. External safety
agencies have reviewed the library and have obtained approvals to the latest
standards as they apply.
Protective Devices
The library has the following protective devices:
vMonitored access to the library
vMain power switch
The sections that follow describe each type of protection.
Monitored Access to the Library
The library is completely surrounded by an enclosure. The library can be accessed
only through monitored access areas.
The enclosure around the library separates the danger area of the library from the
normal working area. The danger area is the area in which personnel can be
injured by component movements.
xvi TS3310 Tape Library Setup and Operator Guide

CAUTION:
Movements of mechanical components in the library can cause
serious injury. Access to the library should be restricted to
authorized personnel only.
Main Power Switch
To turn ON the power to the library, press |on each power switch installed in the
library. To turn OFF the power, press 0on the switch. In case of danger to
personnel or property, immediately turn OFF the main power switch.
CAUTION:
To completely remove all power, disconnect the line cord from
the electrical outlet.
Attention: Except in emergencies, stop the library with the normal shutdown
procedure before you switch OFF the main power switch. IBM is not responsible
for damage caused by improper use of the main power switch. Such risk lies
entirely with the user.
CAUTION:
Movements of mechanical components in the tape library can
cause serious injury. Before turning the main power switch ON
and restarting the tape library, confirm that no danger exists to
personnel or property.
Rack Safety
The following general safety information should be used for all rack mounted
devices.
Safety and Environmental Notices xvii

DANGER
v
Always lower the leveling pads on the rack cabinet.
vAlways install stabilizer brackets on the rack cabinet.
vTo avoid hazardous conditions due to uneven mechanical loading, always
install the heaviest devices in the bottom of the rack cabinet. Always install
servers and optional devices starting from the bottom of the rack cabinet.
vRack mounted devices are not to be used as ashelf or work space. Do not
place any object on top of rack mounted devices.
vEach rack cabinet might have more than one power cord. Be sure to
disconnect all power cords in the rack cabinet before servicing any device
in the rack cabinet.
vConnect all devices installed in arack cabinet to power devices installed in
the same rack cabinet. Do not plug apower cord from adevice installed in
one rack cabinet into apower device installed in adifferent rack cabinet.
vAn electrical outlet that is not correctly wired could place hazardous
voltage on the metal parts of the system or the devices that attach to the
system. It is the responsibility of the customer to ensure that the outlet is
correctly wired and grounded to prevent an electrical shock.
CAUTION:
vDo not install aunit in arack where the internal rack ambient temperatures
will exceed the manufacturer’s recommended ambient temperature for all your
rack mounted devices.
vDo not install aunit in arack where the air flow is compromised. Ensure that
air flow is not blocked or educed on any side, front, or back of aunit used for
air flow through the unit.
vConsideration should be given to the connection of the equipment to the
supply circuit so that overloading of the circuits does not compromise the
supply wiring or overcurrent protection. To provide the correct power
connection to arack, refer to the rating labels located on the equipment in the
rack to determine the total pwer requirement of the supply circuit.
v(For sliding drawers) Do not pull out or install any drawer or feature if the rack
stabilizer brackets are not attached to the rack. Do not pull out more than one
drawer at atime. The rack may become unstable if you pull out more than
one drawer at atime.
v(For fixed drawers) This drawer is afixed drawer and should not be moved for
servicing unless specified by the manufacturer. Attempting to move the
drawer partially or completely out of the rack may cause the rack to become
unstable or cause the drawer to fall out of the rack.
(R001)
xviii TS3310 Tape Library Setup and Operator Guide