IBM TotalStorage DS300 User manual

IBM TotalStorage DS300 and DS400
Hardware Installation and User’s Guide


IBM TotalStorage DS300 and DS400
Hardware Installation and User’s Guide


Note: Before using this information and the product it supports, read the general information in Appendix C, “IBM Statement of
Limited Warranty Z125-4753-08 04/2004,” on page 65 and Appendix D, “Notices,” on page 83.
Second Edition (October 2004)
© Copyright International Business Machines Corporation 2004. All rights reserved.
US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract
with IBM Corp.

Safety
Before installing this product, read the Safety Information.
Antes de instalar este produto, leia as Informações de Segurança.
Pred instalací tohoto produktu si prectete prírucku bezpecnostních instrukcí.
Læs sikkerhedsforskrifterne, før du installerer dette produkt.
Lees voordat u dit product installeert eerst de veiligheidsvoorschriften.
Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety Information.
Avant d’installer ce produit, lisez les consignes de sécurité.
Vor der Installation dieses Produkts die Sicherheitshinweise lesen.
Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza.
Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet.
Antes de instalar este produto, leia as Informações sobre Segurança.
© Copyright IBM Corp. 2004 iii

Antes de instalar este producto, lea la información de seguridad.
Läs säkerhetsinformationen innan du installerar den här produkten.
iv IBM TotalStorage DS300 and DS400: Hardware Installation and User’s Guide

Important:
All caution and danger statements in this documentation begin with a number. This
number is used to cross reference an English caution or danger statement with
translated versions of the caution or danger statement in the IBM Safety Information
book.
For example, if a caution statement begins with a number 1, translations for that
caution statement appear in the IBM Safety Information book under statement 1.
Be sure to read all caution and danger statements in this documentation before
performing the instructions. Read any additional safety information that comes with
your server or optional device before you install the device.
Statement 1:
DANGER
Electrical
current from power, telephone, and communication cables is
hazardous.
To avoid a shock hazard:
v Do not connect or disconnect any cables or perform installation,
maintenance, or reconfiguration of this product during an electrical
storm.
v Connect all power cords to a properly wired and grounded electrical
outlet.
v Connect to properly wired outlets any equipment that will be attached to
this product.
v When possible, use one hand only to connect or disconnect signal
cables.
v Never turn on any equipment when there is evidence of fire, water, or
structural damage.
v Disconnect the attached power cords, telecommunications systems,
networks, and modems before you open the device covers, unless
instructed otherwise in the installation and configuration procedures.
v Connect and disconnect cables as described in the following table when
installing, moving, or opening covers on this product or attached
devices.
To Connect: To Disconnect:
1. Turn everything OFF.
2. First, attach all cables to devices.
3. Attach signal cables to connectors.
4. Attach power cords to outlet.
5. Turn device ON.
1. Turn everything OFF.
2. First, remove power cords from outlet.
3. Remove signal cables from connectors.
4. Remove all cables from devices.
Safety v

Statement 2:
CAUTION:
When replacing the lithium battery, use only IBM Part Number 33F8354 or an
equivalent type battery recommended by the manufacturer. If your system has
a module containing a lithium battery, replace it only with the same module
type made by the same manufacturer. The battery contains lithium and can
explode if not properly used, handled, or disposed of.
Do not:
v Throw or immerse into water
v Heat to more than 100°C (212°F)
v Repair or disassemble
Dispose
of the battery as required by local ordinances or regulations.
vi IBM TotalStorage DS300 and DS400: Hardware Installation and User’s Guide

Statement 3:
CAUTION:
When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or
transmitters) are installed, note the following:
v Do not remove the covers. Removing the covers of the laser product could
result in exposure to hazardous laser radiation. There are no serviceable
parts inside the device.
v Use of controls or adjustments or performance of procedures other than
those specified herein might result in hazardous radiation exposure.
DANGER
Some
laser products contain an embedded Class 3A or Class 3B laser
diode. Note the following.
Laser radiation when open. Do not stare into the beam, do not view directly
with optical instruments, and avoid direct exposure to the beam.
Class 1 Laser Product
Laser Klasse 1
Laser Klass 1
Luokan 1 Laserlaite
Appareil A Laser de Classe 1
`
Safety vii

Statement 4:
≥ 18 kg (39.7 lb) ≥ 32 kg (70.5 lb) ≥ 55 kg (121.2 lb)
CAUTION:
Use safe practices when lifting.
Statement 5:
CAUTION:
The power control button on the device and the power switch on the power
supply do not turn off the electrical current supplied to the device. The device
also might have more than one power cord. To remove all electrical current
from the device, ensure that all power cords are disconnected from the power
source.
1
2
viii IBM TotalStorage DS300 and DS400: Hardware Installation and User’s Guide

Statement 8:
CAUTION:
Never remove the cover on a power supply or any part that has the following
label attached.
Hazardous voltage, current, and energy levels are present inside any
component that has this label attached. There are no serviceable parts inside
these components. If you suspect a problem with one of these parts, contact
a service technician.
Statement 10:
CAUTION:
Do not place any object weighing more than 82 kg (180 lb) on top of
rack-mounted devices.
>82 kg (180 lb)
WARNING: Handling the cord on this product or cords associated with accessories
sold with this product, will expose you to lead, a chemical known to the State of
California to cause cancer, and birth defects or other reproductive harm. Wash
hands after handling.
ADVERTENCIA: El contacto con el cable de este producto o con cables de
accesorios que se venden junto con este producto, pueden exponerle al plomo, un
elemento químico que en el estado de California de los Estados Unidos está
considerado como un causante de cancer y de defectos congénitos, además de
otros riesgos reproductivos. Lávese las manos después de usar el producto.
Safety ix

x IBM TotalStorage DS300 and DS400: Hardware Installation and User’s Guide

Contents
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii
Chapter 1. Introduction . . . . . . . . . . . . . . . . . . . . . .1
The IBM Documentation CD . . . . . . . . . . . . . . . . . . . .1
Hardware and software requirements . . . . . . . . . . . . . . . .1
Using the Documentation Browser . . . . . . . . . . . . . . . . .2
Related documentation . . . . . . . . . . . . . . . . . . . . . .2
Notices and statements used in this document . . . . . . . . . . . . . .3
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . .3
Inventory checklist . . . . . . . . . . . . . . . . . . . . . . . .4
Hardware . . . . . . . . . . . . . . . . . . . . . . . . . .4
Software and documentation (all models) . . . . . . . . . . . . . . .5
Components of the DS300 and DS400 external storage subsystems . . . . .5
Front view . . . . . . . . . . . . . . . . . . . . . . . . . .5
Rear view: DS300 storage subsystem . . . . . . . . . . . . . . . .6
Rear view: DS400 storage subsystem . . . . . . . . . . . . . . . .8
Chapter 2. Planning the configuration and installing the storage subsystem 9
Storage subsystem management . . . . . . . . . . . . . . . . . . .9
Planning your DS300 storage system . . . . . . . . . . . . . . . .10
Single port, single server configuration . . . . . . . . . . . . . . .11
Multiple port, single server configuration . . . . . . . . . . . . . .12
Single port, two-server configuration . . . . . . . . . . . . . . . .13
Multiple port, multiple server configuration . . . . . . . . . . . . . .14
Multiple port, multiple server, multiple storage subsystem configuration . . .15
Planning your DS400 storage system . . . . . . . . . . . . . . . .16
Single server, single storage subsystem configuration . . . . . . . . .16
Multiple server, single storage subsystem configuration . . . . . . . . .17
Multiple server, multiple switch, storage subsystem configuration . . . . .18
Multiple port, multiple server, multiple storage subsystem configuration . . .19
Getting started . . . . . . . . . . . . . . . . . . . . . . . . .20
Chapter 3. Cabling the storage subsystem . . . . . . . . . . . . . .21
Fibre Channel cabling . . . . . . . . . . . . . . . . . . . . . .21
Working with SFP modules . . . . . . . . . . . . . . . . . . .21
Working with fiber-optic cables . . . . . . . . . . . . . . . . . .24
Connecting a host to a Fibre Channel RAID controller . . . . . . . . .25
Connecting secondary interface cables for storage management . . . . . .26
iSCSI cabling . . . . . . . . . . . . . . . . . . . . . . . . .27
Power cabling . . . . . . . . . . . . . . . . . . . . . . . . .27
Chapter 4. Storage subsystem controls, LEDs, and power . . . . . . .29
Front view . . . . . . . . . . . . . . . . . . . . . . . . . .29
Rear view . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Power-supply-with-fan unit . . . . . . . . . . . . . . . . . . . .30
iSCSI RAID controller with one Ethernet connector (Model 1701-1RL) . . .31
iSCSI RAID controller with three Ethernet connectors (Model 1701-1RS) 32
Fibre Channel RAID controller . . . . . . . . . . . . . . . . . .34
Cache memory and RAID controller battery . . . . . . . . . . . . . .36
Turning the storage subsystem on and off . . . . . . . . . . . . . . .36
Turning on the storage subsystem . . . . . . . . . . . . . . . . .36
Turning off the storage subsystem . . . . . . . . . . . . . . . . .37
Restoring power after an unexpected shutdown . . . . . . . . . . . . .39
© Copyright IBM Corp. 2004 xi

Performing an emergency shutdown . . . . . . . . . . . . . . . .39
Restoring power after an emergency shutdown . . . . . . . . . . . .40
Restoring power after an overtemperature shutdown . . . . . . . . . .40
Monitoring status through software . . . . . . . . . . . . . . . . .40
Chapter 5. Installing and replacing components . . . . . . . . . . .41
Installation guidelines . . . . . . . . . . . . . . . . . . . . . .41
System reliability guidelines . . . . . . . . . . . . . . . . . . .41
Handling static-sensitive devices . . . . . . . . . . . . . . . . .41
Installing and removing the bezel on DS300 Model 1700-1RS and DS400 . . .42
Installing and removing the bezel on the DS300 Model 1701-1RL . . . . . .43
Installing a hot-swap hard disk drive . . . . . . . . . . . . . . . . .44
Replacing a hot-swap hard disk drive . . . . . . . . . . . . . . . .45
Adding larger-capacity drives . . . . . . . . . . . . . . . . . . . .46
Replacing the cache battery in the RAID controller . . . . . . . . . . . .48
Replacing a cache memory module . . . . . . . . . . . . . . . . .50
Replacing a RAID controller . . . . . . . . . . . . . . . . . . . .52
Replacing a hot-swap power-supply-with-fan unit . . . . . . . . . . . .56
Adding an additional power-supply-with-fan unit (DS300 Model 1701-1RL only) 57
Chapter 6. Storage subsystem management network configuration . . . .59
Configuring the storage subsystem for out-of-band management . . . . . .59
Appendix A. Storage subsystem ID and records . . . . . . . . . . .61
Appendix B. Getting help and technical assistance . . . . . . . . . .63
Before you call . . . . . . . . . . . . . . . . . . . . . . . . .63
Using the documentation . . . . . . . . . . . . . . . . . . . . .63
Getting help and information from the World Wide Web . . . . . . . . . .64
Software service and support . . . . . . . . . . . . . . . . . . .64
Hardware service and support . . . . . . . . . . . . . . . . . . .64
Appendix C. IBM Statement of Limited Warranty Z125-4753-08 04/2004 65
Part 1 - General Terms . . . . . . . . . . . . . . . . . . . . . .65
Part 2 - Country-unique Terms . . . . . . . . . . . . . . . . . . .68
Part 3 - Warranty Information . . . . . . . . . . . . . . . . . . .80
Appendix D. Notices . . . . . . . . . . . . . . . . . . . . . .83
Edition notice . . . . . . . . . . . . . . . . . . . . . . . . .83
Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . .84
Important notes . . . . . . . . . . . . . . . . . . . . . . . . .84
Product recycling and disposal . . . . . . . . . . . . . . . . . . .85
Battery return program . . . . . . . . . . . . . . . . . . . . . .85
Electronic emission notices . . . . . . . . . . . . . . . . . . . .86
Federal Communications Commission (FCC) statement . . . . . . . . .86
Industry Canada Class A emission compliance statement . . . . . . . .86
Australia and New Zealand Class A statement . . . . . . . . . . . .87
United Kingdom telecommunications safety requirement . . . . . . . . .87
European Union EMC Directive conformance statement . . . . . . . . .87
Taiwanese Class A warning statement . . . . . . . . . . . . . . .87
Chinese Class A warning statement . . . . . . . . . . . . . . . .88
Japanese Voluntary Control Council for Interference (VCCI) statement . . .88
Power cords . . . . . . . . . . . . . . . . . . . . . . . . . .88
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . .91
xii IBM TotalStorage DS300 and DS400: Hardware Installation and User’s Guide

Chapter 1. Introduction
This Hardware Installation and User’s Guide contains instructions for setting up your
IBM
®
TotalStorage
®
DS300 or IBM TotalStorage DS400 external storage subsystem.
This document contains information about:
v Setting up and cabling the storage subsystem
v Starting and configuring the storage subsystem
v Installing options and removing and replacing components
The storage subsystem documentation might be updated occasionally to include
information about new features, a translated version of the documentation might be
available in your language, or technical updates might be available to provide
additional information that is not included in the storage subsystem documentation.
These updates are available from the IBM Web site. Complete the following steps
to check for updated documentation and technical updates:
1. Go to http://www.ibm.com/pc/support/.
2. In the Learn section, click Online publications.
3. On the “Online publications” page, in the Brand field, select Servers.
4. In the Family field, select TotalStorage DS300 or TotalStorage DS400.
5. Click Display documents.
Record information about the storage subsystem in Table 8 on page 61. You will
need this information if you need to call for service.
Use Table 9 on page 61 to keep a record of the options that are installed in or
attached to the storage subsystem. This information can be helpful when you install
additional options or if you need to report a hardware problem.
For a list of supported options for the storage subsystem, go to the ServerProven
®
Web site at http://www.ibm.com/pc/compat/.
See the Rack Installation Instructions that comes with the storage subsystem for
complete rack installation and removal instructions.
The IBM Documentation CD
The IBM Documentation CD contains documentation for your storage subsystem in
Portable Document Format (PDF) and includes the IBM Documentation Browser to
help you find information quickly.
Hardware and software requirements
The IBM Documentation CD requires the following minimum hardware and
software:
v Microsoft
®
Windows NT
®
4.0 (with Service Pack 3 or later), Windows
®
98,
Windows 2000, or Red Hat Linux.
v 100 MHz microprocessor.
v 32 MB of RAM.
v Adobe Acrobat Reader 3.0 (or later) or xpdf, which comes with Linux operating
systems. Acrobat Reader software is included on the CD, and you can install it
when you run the Documentation Browser.
© Copyright IBM Corp. 2004 1

Using the Documentation Browser
Use the Documentation Browser to browse the contents of the CD, read brief
descriptions of the documents, and view documents using Adobe Acrobat Reader or
xpdf. The Documentation Browser automatically detects the regional settings in use
in your system and displays the documents in the language for that region (if
available). If a document is not available in the language for that region, the English
version is displayed.
Use one of the following procedures to start the Documentation Browser:
v If Autostart is enabled, insert the CD into your CD-ROM drive. The
Documentation Browser starts automatically.
v If Autostart is disabled or is not enabled for all users, use one of the following
procedures:
– If you are using a Windows operating system, insert the CD into the CD-ROM
drive and click Start --> Run. In the Open field, type
e:\win32.bat
where e is the drive letter of the CD-ROM drive, and click OK.
– If you are using Red Hat Linux, insert the CD into the CD-ROM drive; then,
run the following command from the /mnt/cdrom directory:
sh runlinux.sh
Select your storage subsystem from the Product menu. The Available Topics list
displays all the documents for the storage subsystem. Some documents might be in
folders. A plus sign (+) indicates each folder or document that has additional
documents under it. Click the plus sign to display the additional documents.
When you select a document, a description of the document appears under Topic
Description. To select more than one document, press and hold the Ctrl key while
you select the documents. Click View Book to view the selected document or
documents in Acrobat Reader or xpdf. If you selected more than one document, all
the selected documents are opened in Acrobat Reader or xpdf.
To search all the documents, type a word or word string in the Search field and
click Search. The documents in which the word or word string appears are listed in
order of the most occurrences. Click a document to view it, and press Crtl+F to use
the Acrobat search function or Alt+F to use the xpdf search function within the
document.
Click Help for detailed information about using the Documentation Browser.
Related documentation
This Hardware Installation and User’s Guide provides general information about the
storage subsystem, including information about features, how to configure the
storage subsystem, and how to get help. In addition to this Hardware Installation
and User’s Guide, the following documentation comes with the storage subsystem:
v IBM TotalStorage DS300 and DS400 Quick Installation Guide
This printed document contains the basic information you need to get the storage
subsystem installed and running.
2 IBM TotalStorage DS300 and DS400: Hardware Installation and User’s Guide

v IBM TotalStorage DS300 and DS400 Software Installation Guide
This document is in PDF on the IBM Documentation CD. It contains information
about installing the IBM ServeRAID
™
Manager program and using the
FlashCopy
®
Management Command Line Tool.
v Safety Information
This document is in PDF on the IBM Documentation CD. It contains translated
caution and danger statements. Each caution and danger statement that appears
in the documentation has a number that you can use to locate the corresponding
statement in your language in the Safety Information document.
v Rack Installation Instructions
This printed document contains instructions for installing the storage subsystem
in a rack.
v IBM TotalStorage DS300 Problem Determination Guide and IBM TotalStorage
DS400 Problem Determination Guide
The Problem Determination Guide is an interactive document that is available on
the IBM Support Web site and on the IBM Documentation CD. The guide
addresses problems that you might encounter with the DS300 or DS400 storage
subsystem during and after installation. It uses flowcharting techniques to guide
you in the isolation and correction of problems.
v IBM TotalStorage DS300 and DS400 Hardware Maintenance Manual
This document is in PDF on the IBM Support Web site. It contains information to
help you solve problems yourself, and it contains information for service
technicians.
Notices and statements used in this document
The caution and danger statements that appear in this document are also in the
multilingual Safety Information document, which is on the IBM Documentation CD.
Each statement is numbered for reference to the corresponding statement in the
Safety Information document.
The following notices and statements are used in this document:
v Notes: These notices provide important tips, guidance, or advice.
v Important: These notices provide information or advice that might help you avoid
inconvenient or problem situations.
v Attention: These notices indicate potential damage to programs, devices, or
data. An attention notice is placed just before the instruction or situation in which
damage could occur.
v Caution: These statements indicate situations that can be potentially hazardous
to you. A caution statement is placed just before the description of a potentially
hazardous procedure step or situation.
v Danger: These statements indicate situations that can be potentially lethal or
extremely hazardous to you. A danger statement is placed just before the
description of a potentially lethal or extremely hazardous procedure step or
situation.
Specifications
The following information is a summary of the specifications of the storage
subsystem. Depending on the storage subsystem model, some specifications might
not apply.
Chapter 1. Introduction 3

Table 1. DS300 and DS400 storage subsystems operating specifications
Size (measured from front of hard disk
drive to rear of unit)
v Depth: 584 mm (23.0 in.)
v Height: 128 mm (5.0 in)
v Width: 442 mm (17.4 in)
Heat
output
v 558 watts (1903.96 Btu/hr)
Weight
v Standard storage server as shipped
(without hard disk drives): 48.2 kg
(106 lb)
v Standard storage server as shipped
(with 14 hard disk drives): 62.2 kg
(137 lb)
v Unit weight (without hard disk drives):
25.9 kg (57 lb)
v Unit weight (with hard disk drives):
39 kg (86 lb)
Electrical input
v Sine-wave input (50 to 60 Hz) is
required
v Input voltage:
– Low range:
- Minimum: 90 V ac
- Maximum: 136 V ac
– High range:
- Minimum: 198 V ac
- Maximum: 264 V ac
–
Input kilovolt-amperes (kVA)
approximately:
- Minimum configuration: 0.06 kVA
- Maximum configuration: 0.56 kVA
Environment
v Air temperature:
– Storage server on:
10° to 35°C
(50° to 95°F)
Altitude: 0 to 914 m (3000 ft)
– Storage server on:
10° to 32°C
(50° to 90°F)
Altitude: 914 m (3000 ft) to 2133 m
(7000 ft)
v
Humidity:
– 8% to 80%
Inventory checklist
After you unpack the storage subsystem, make sure that you have the items that
are described in this section.
Hardware
The IBM TotalStorage DS300 storage subsystem (1701-1RL) comes with the
following components:
v One iSCSI RAID controller
v One power-supply-with-fan unit
v Seven hard disk drive filler panels
The
IBM TotalStorage DS300 storage subsystem (1701-1RS) comes with the
following components:
v One iSCSI RAID controller
v 14 hard disk drive filler panels
v Two power-supply-with-fan units
IBM
TotalStorage DS400 storage subsystem (1700-1RS) comes with the following
components:
v One Fibre Channel RAID controller
v 14 hard disk drive filler panels
v Two power-supply-with-fan units
The
following hardware comes with all storage subsystem models:
v Rack-mounting hardware kit (1)
– Two rack support rails (right and left assembly)
– Ten M6 hex screws
– Ten M6 cage nuts
– Ten M6 clip nuts
v
Ethernet wrap plug (for diagnostic purposes only)
4 IBM TotalStorage DS300 and DS400: Hardware Installation and User’s Guide

v Rack jumper power cords (one or two depending on storage subsystem model)
v Chassis bezel assembly
Software and documentation (all models)
v IBM ServeRAID 7.20 Application CD
v IBM TotalStorage DS300 and DS400 Support CD
v IBM Documentation CD, including:
– IBM TotalStorage DS300 and DS400 Installation and User’s Guide
– IBM TotalStorage DS300 and DS400 Software Installation Guide
– Safety Information document
v
Rack Mounting Assembly kit, including:
– Rack Installation Instructions
– Rack mounting template (for aligning the rails properly)
If an item is missing or damaged, contact your IBM reseller or IBM marketing
representative.
If you have not already done so, record the controller serial number in Table 8 on
page 61.
Components of the DS300 and DS400 external storage subsystems
The following sections show the components of the storage subsystem.
The hot-swap features of the storage subsystem enable you to remove and replace
hard disk drives and power-supply-with-fan units without turning off the storage
subsystem. Therefore, you can maintain the availability of the system while a
hot-swap device is removed, installed, or replaced.
Front view
The following illustrations show the components and controls on the front of the
DS300 (1701-1RS) and DS400 storage subsystems.
Note: The illustrations in this document might differ slightly from your hardware.
Hard disk drive Drive filler panel
Figure 1. DS300 (1701-1RS) and DS400 storage subsystem front components
Chapter 1. Introduction 5

Hard disk drive
You can install up to 14 Ultra320 hot-swap hard disk drive customer
replaceable units (CRUs) in the storage subsystem. Each hard disk drive
CRU contains a hard disk drive and tray.
Note: The DS300 (1701-1RL) storage subsystem supports seven hard disk
drives. You can add seven more hard disk drives with the purchase of a
second power-supply-with-fan unit.
Drive
filler panel
The storage subsystem comes without installed hard disk drives and
contains filler panels in the unused drive bays. Before installing new drives,
you must remove the filler panels and save them. Each of the 14 bays must
always contain either a filler panel or a hard disk drive to maintain proper
cooling and airflow.
Tray handle and latch
Use the blue latch on the tray handle to release or lock the hard disk drive
in place.
For information about installing and replacing a hard disk drive, see “Installing a
hot-swap hard disk drive” on page 44 and “Replacing a hot-swap hard disk drive”
on page 45.
Rear view: DS300 storage subsystem
The following illustrations show the components on the rear of the two DS300
storage subsystem models.
Hard disk drive
Side ASide B
Figure 2. DS300 (1701-1RL) storage subsystem front components
6 IBM TotalStorage DS300 and DS400: Hardware Installation and User’s Guide