Icron USB 3.0 Spectra 3022 User manual
USB 3.0 Spectra™3022
2-Port USB 3.0 100m Multimode Fiber Extender System
User Guide
Best.nr: 21-0091
Thank you for purchasing the USB 3.0 Spectra™3022.
Please read this guide thoroughly.
This document applies to Part Numbers: 00-00327, 00-00328, 00-00329, 00-00330 and 00-00371.
FCC Radio Frequency Interference Statement Warning
This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and (2) this device must accept any interference received
including interference that may cause undesired operation.
CE Statement
We, Icron Technologies Corporation, declare under our sole responsibility that the USB 3.0 Spectra 3022, to
which this declaration relates, is in conformity with European Standard EN 55022, EN 61000 and EN 55024.
IC Statement
This Class B digital apparatus complies with Canadian ICES-003.
WEEE Statement
The European Union has established regulations for the collection and recycling of all waste electrical
and electronic equipment (WEEE). Implementation of WEEE regulations may vary slightly by individual EU
member states. Please check with your local and state government guidelines for safe disposal and recycling
or contact your national WEEE recycling agency for more information.
Product Operation and Storage
Please read and follow all instructions provided with this product, and operate for intended use only.
Do not attempt to open the product casing as this may cause damage and will void warranty. Use only
the power supply provided with this product.When not in use, product should be stored in a dry location
between -20°C and 70°C.
©2016 Icron Technologies Corporation. All rights reserved. Icron Technologies Corporation, the Icron
Technologies Corporation logo, and the Icron Technologies Corporation products referred to herein are
either the trademarks or the registered trademarks of Icron Technologies Corporation. All other trademarks
are property of their respective owners. Icron Technologies Corporation assumes no responsibility for errors
that may appear in this manual. Information contained herein is subject to change without notice.
Document #90-01057-A09
Contents
Introduction.............................................................................................................3
Spectra 3022 Product Contents ..................................................................................................... 3
About the USB 3.0 Spectra 3022.................................................................................................... 3
The LEX Unit.......................................................................................................................................... 4
The REX Unit.......................................................................................................................................... 5
Installation Guide....................................................................................................6
Requirements ....................................................................................................................................... 6
Fiber Optic Link Cabling.................................................................................................................... 6
Installing the Spectra 3022 System............................................................................................... 7
Preparing Your Site................................................................................................................................... 7
Preparing Your Computer........................................................................................................................ 7
Connecting a USB 3.0 Device ................................................................................................................11
Installing the LEX Unit ...........................................................................................................................11
Installing the REX Unit ..........................................................................................................................12
Checking the Installation ...............................................................................................................12
Compatibility ......................................................................................................................................13
USB Extender Mounting Options .........................................................................14
Option 1: USB Extender Mounting Kit .......................................................................................14
Option 2: USB Extender Direct Surface Mounting ................................................................15
Troubleshooting ....................................................................................................16
Contacting Technical Support ..............................................................................18
Warranty Information ...........................................................................................18
Obtaining Warranty Service .................................................................................19
Contacting Sales ....................................................................................................19
Contacting Technical Support ..............................................................................19
Specifications.........................................................................................................20
Introduction
This guide provides product information for the Spectra 3022, installation instructions, troubleshooting
guidelines, and instructions for contacting Icron regarding technical support and warranty information.
The instructions in this guide assume a general knowledge of computer installation procedures, familiarity
with cabling requirements, and some understanding of USB devices.
NOTE: Notes provide additional information that could be useful.
CAUTION: Cautions provide important information about an operational requirement.
Spectra 3022 Product Contents
Your Spectra 3022 is packaged with:
Country specific power cable
Quick Start Guide and Warranty Information
About the USB 3.0 Spectra 3022
The Spectra 3022 incorporates Icron’s patented ExtremeUSB® technology, enabling users to extend beyond
the approximate 3m cable limit for USB 3.0 peripheral devices. With the Spectra 3022, USB 3.0 devices can
be located up to 100 meters from the computer. This extender system is composed of two individual units:
CAUTION: The Spectra 3022 supports only USB 3.0 devices. USB 2.0 and 1.1 devices will not function
with this extender.
note
3
The Spectra 3022 includes the ExtremeUSB® suite of features:
Transparent USB extension
True plug and play; no software drivers required
The LEX Unit
provided by the USB on the host computer.
Front View
ITEM TYPE DESCRIPTION
1
Power ON Unit is powered properly.
Power OFF Unit is not powered or not powered properly.
2
Status Blinking Status ON Status OFF Fault detected; power cycle required.
3
Host ON SuperSpeed Host detected on upstream facing port.
Host OFF SuperSpeed Host not detected.
Host Blinking SuperSpeed Host is suspended.
4 USB 3.0 Type B port message on the white sticker and remove sticker from the back of
5
4
45
The REX Unit
to each USB port.
Front View
Front View
ITEM TYPE DESCRIPTION
1 USB 3.0 Type A ports or non-locking USB 3.0 Type A connectors.
2
Power ON Unit is powered properly.
Power OFF Unit is not powered or not powered properly.
3
Status Blinking Status ON Status OFF Fault detected; power cycle required.
4
Host ON SuperSpeed Host detected on upstream facing port.
Host OFF SuperSpeed Host not detected.
Host Blinking SuperSpeed Host is suspended.
5 Power Port proper operation.
6
5
Installation Guide
Example Application
Requirements
To complete installation of the Spectra 3022, you will also require the following items that are not included
with the product:
USB 3.0 compatible computer (host computer) with a USB 3.0 compliant operating system
USB 3.0 compatible device
Fiber Optic Link Cabling
The following maximum distances are achievable depending upon the application and cabling standard:
note For assistance sourcing appropriate fiber optic cabling, contact Icron Technical Support.
If premise cabling will be used for the installation, then the distances provided above must be met when
6
LEX
USB 3.0 Cameras
REX Assembly Line
Computer & Monitor USB 3.0 up to 100m
over multimode fiber
Multimode
Fiber Class Cameras Storage
OM2 50m 50m
OM3 100m 50m
Up to 50m with USB 3.0 storage type devices and up to 100m is achievable when using USB 3.0 bulk
traic cameras. For Microsoft Kinect applications, please use the SP3001-15 active extension cable.
Installing the Spectra 3022 System
Preparing Your Site
Before you can install the Spectra 3022, you need to prepare your site:
1. Determine where the computer is to be located and set up the computer.
2. Determine where you want to locate the USB device(s).
3. Ensure fiber optic cabling is in place, prepared, properly terminated, and within the maximum
distances as defined for the cabling standard used.
Preparing Your Computer
The Spectra 3022 does not support suspend modes of operation. As such, your computer should be
configured to not go into“suspend mode”or to“suspend”the USB ports. Please refer to the instructions for
your operating system listed below.
To perform the changes:
Windows (7/8/8.1/10)
To disable “suspend” settings on your computer:
1. Open Control Panel. Open Power Options.
7
8
a. Click on Change Plan Settings
2. Select “Never”for“Put the computer to sleep”for all the configurations presented.
a. Click Change advanced power settings.
b. Expand “USB settings”
c. Expand“USB selective suspend setting”
3. Select “Disabled”.
9
OS X
To disable “suspend” settings on your computer:
1. Open System Preferences and select Energy Saver.
2. For both Battery and Power Adapter power settings, move slider bar to“Never”for“Computer Sleep”.
Linux (Ubuntu 14.04)
To disable “suspend” settings on your computer:
variable.
10
Connecting a USB 3.0 Device
device(s), as required.
™compliant
3. Check that the device is detected and installed properly in the operating system.
Installing the LEX Unit
settings on your computer prior to using this product”.
2. Ensure your computer’s suspend settings have been disabled (see the Preparing Your Computer
section in the User Guide).
With Surface Cabling
With Premise Cabling
Plug the other end of the patch cord into the fiber optic information outlet near the host
computer.
Plug one end of the 2ndPlug the other end of the 2nd patch cord into the fiber optic information outlet near the USB
device.
CAUTION: The Spectra 3022 will not operate on a USB 2.0 port; please ensure you connect to a USB
3.0 port. USB 3.0 ports are blue whereas USB 2.0 ports are typically white or black.
11
Installing the REX Unit
2. Plug the power adapter into a suitable AC outlet.
Checking the Installation
installed properly or is defective.
2. For Windows users, open Device Manager to confirm that the Spectra 3022 has installed correctly.
Expand the entry for Universal Serial Bus controllers by clicking the“+” sign. If the Spectra 3022 has
been installed correctly, you should find it listed as two“Generic SuperSpeed Hubs”or“3.0 Hubs”.
12
In the left hand column under Hardware, select “USB” and inspect the right hand panel. If the Spectra
B u s ”.
and run the“lsusb”command.The extender should show up as a USB 3.0 hub device with a Vendor ID
of 0000h and Product ID of 0000h.
5. If the Spectra 3022 is not detected correctly or fails to detect, please consult the Troubleshooting
section in this guide.
Open the Start menu, right click on“Computer” then select: Manage >> Device Manager
Compatibility
does not guarantee that all USB 3.0 devices are compatible with the Spectra 3022, as there are a number of
different configurations that may impact the operation of USB 3.0 devices over extended distances.
CAUTION: The Spectra 3022 supports only USB 3.0 devices. USB 2.0 and 1.1 devices will not function
through this extender.
note
13
USB Extender Mounting Options
The bottom of the Spectra 3022 enclosures feature four convenient pre-drilled holes for optional mounting.
Based on your requirements, choose from two available mounting options:
1. USB Extender Mounting Kit (Purchased separately Order Part # 10-00406 USB Mounting Kit - Silver
icron.com/where-to-buy/
2. USB Extender Direct Surface Mounting (Using your own hardware, stencil provided on page 15)
OPTION 1: USB Extender Mounting Kit - each kit includes:
2 mounting brackets
4 (M3.0) locking washers
4 (M3.0 x 5mm) Phillips pan head screws
Mounting bracket installation guide (see diagram below)
orUsing a Phillips screwdriver, in the order as illustrated below, fasten and secure the provided screws, locking
washers and brackets into place.
Once the bracket mounting is secured onto the extender, it is ready for mounting onto a surface. Please note
you will need to provide your own screws to secure the extender using the available slots on each bracket.
14
note
OPTION 2: USB Extender Direct Surface Mounting (using your own hardware)
The bottom of the Spectra 3022 enclosures features four pre-drilled holes for optional surface mounting.
Distance between the enclosure mounting holes:
42.0mm x 77. 0mm
1. Mark the center point of each of the four holes on your mounting surface either by directly measuring or
using a print out of the stencil below.
2. Hardware recommendation: M3.0 locking washers and M3.0 screws (4 of each per extender) noting
screw length will depend upon thickness of mounting surface.
3. 4. Align the bottom enclosure holes to the newly drilled out holes on the mounting surface.
5. Place a locking washer on each of the four screws and using a screwdriver, fasten the extender into place.
To ensure the stencil below prints to scale be sure to set the page scaling setting to“none”.
15
42.0mm (1.6535'')
4.8mm (3/16'')
(4 Places)
77.0mm (3.0315'')
mounting hole
Direct Surface Mounting Measurement Stencil
note
Troubleshooting
The following table provides troubleshooting tips.The topics are arranged in the order in which they should
be executed in most situations. If you are unable to resolve the problem after following these instructions,
please contact Technical Support for further assistance.
PROBLEM CAUSE SOLUTION
are off.
power from the USB port. and host computer is properly installed.
2. Move the USB connector to another USB port
on the host computer.
are off.
power from the AC adapter.
1. Ensure that the AC power adapter is properly
2. Check that the AC adapter is connected to a live
source of electrical power.
blinking.
a USB 3.0 port.
support USB 3.0.
1. Ensure that the host computer supports USB 3.0,
The centre of the port should be blue. Another
colour, such as black usually indicates a USB 2.0
port.
blinking on one
or both units. The computer went into
suspend, hibernate or sleep
mode.
The computer tried to suspend
the USB 3.0 port that is
1. Follow the steps in “Preparing Your Computer” on
page 7 to disable suspend modes on your
manual for additional instructions if necessary.
powered on.
the computer (when used with
USB 3.0 host.
6. In the Universal Serial Bus controllers section of
Device Manager, check that the Spectra 3022 is
recognized as two“Superspeed Hubs”or two
“3.0 Hubs”.
7. If problem persists, contact Technical Support for
assistance.
note It may be recognized as “Superspeed Hub”,
“3.0 Hub” or by other names, depending on
the operating system and driver installed.
16
PROBLEM CAUSE SOLUTION
are on but the USB
device does not
operate correctly,
or is detected
as an“Unknown
Device” in the
operating system. malfunctioning.
recognize the USB device.
the device is not operating.
malfunctioning.
1. Disconnect the Spectra 3022 from the
computer.
2. Connect the USB device directly to the USB port
on the computer.
3. If the USB device does not operate properly,
consult the user documentation for the device.
4. Update your system BIOS, chipset, or USB Host
board manufacturer’s website.
5. If the USB device operates properly when
directly connected to the computer, connect
another device (of a different type) to the
Spectra 3022. Connect the Spectra 3022 to the
computer.
6. If the second USB device does not operate, the
Spectra 3022 may be malfunctioning.
Contact Technical Support for assistance.
7. If the second USB device does operate properly,
the first device may not be compatible with
the Spectra 3022.
There are issues
with the Microsoft
Kinect and the
Spectra 3022. compatible with the Kinect.
1. Consider using the Spectra 3001-15 active
extension cable.
17
Contacting Technical Support
If you are experiencing problems not referenced in the Troubleshooting section, contact Icron Technical
Support at icron.com/support.
Warranty Information
Limited Hardware Warranty
Icron Technologies Corporation warrants that any hardware products accompanying this documentation
two years from the date
of purchaseend users.
outside a normal operating environment, failure caused by service of the device by non-authorized servicers,
or failure caused by a product for which Icron Technologies Corporation is not responsible. Opening the
enclosures will void warranty.
Hardware Remedies
warranty, shall be, at Icron Technologies Corporation’s option, either (a) return of the price paid or (b) repair
or replacement of hardware, which will be warranted for the remainder of the original warranty period or
30 days, whichever is longer.These remedies are void if failure of the hardware has resulted from accident,
abuse or misapplication.
Limitation of Liability
The hardware warranty set forth in this agreement replaces all other warranties. Icron Technologies
Corporation expressly disclaims all other merchantability and fitness for a particular purpose and
noninfringement of third-party rights with respect to the hardware.
Icron Technologies Corporation dealer, agent or employee is not authorized to make any modification
extension, or addition to this warranty. Under no circumstances will Icron Technologies Corporation, its
suppliers or licensors be liable for any costs of procurement or substitute products or services, lost prof
its, loss of information or data, or any other special, indirect, consequential or incidental damages arising
in any way out of the sale of, use of, or inability to use Icron Technologies Corporation product or service,
even if Icron Technologies Corporation, its suppliers or licensors have been advised of the possibility of such
damages. In no case shall Icron Technologies Corporation, its suppliers and licensors’liability exceed the
actual money paid for the products at issue.
Since some jurisdictions do not allow the limitation of implied warranties of liability for incidental,
consequential, special or indirect damages, the above limitation may not always apply.The above limitation
will not apply in case of personal injury where and to the extent that applicable law requires such liability.
18
Obtaining Warranty Service
on the outside of the package.The package must be sent prepaid to Icron Technologies Corporation.We
recommend that you insure it or send it by a method that provides for tracking of the package.The repaired
or replaced item will be shipped to you, at Icron Technologies Corporation’s expense, not later than thirty
days after Icron Technologies Corporation receives the defective product.
Address the returning product to:
Icron Technologies Corporation
Burnaby, BC Canada
V5C 5T5
Contacting Sales
Tel: +1 604 638 3920
Contacting Technical Support
icron.com/support
Tel: +1 604 638 3939
To help us serve you better, please include the following information with your technical support request:
devices)
19
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