Icron USB 3-2-1 Raven 3104 User manual

USB 3-2-1 Raven
™310 4
4-Port USB 3.1, 100m CAT 6a/7
Point-to-Point Extender System
User Guide

Thank you for purchasing the USB 3-2-1 Raven™ 3104.
Please read this guide thoroughly.
This document applies to the following part numbers:
Model
North
American
System
European
System
United
Kingdom
System
Australia
System
Japan
System
USB 3-2-1 Raven 3104 01-00637 01-00638 01-00639 01-00640 01-00641
FCC Radio Frequency Interference Statement Warning
This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and (2) this device must accept any interference received
including interference that may cause undesired operation.
CE Statement
We, Icron Technologies Corporation, declare under our sole responsibility that the USB 3-2-1 Raven™ 3104, to
which this declaration relates, is in conformity with European Standards EN 55022, EN 55024, EN 55032 and
EN 61000.
IC Statement
This Class B digital apparatus complies with Canadian ICES-003 Issue 6.
WEEE Statement
The European Union has established regulations for the collection and recycling of all waste electrical
and electronic equipment (WEEE). Implementation of WEEE regulations may vary slightly by individual EU
member states. Please check with your local and state government guidelines for safe disposal and recycling
or contact your national WEEE recycling agency for more information.
Product Operation and Storage
Please read and follow all instructions provided with this product, and operate for intended use only.
Do not attempt to open the product casing as this may cause damage and will void warranty. Use only the
power supply provided with this product (if applicable). When not in use, product should be stored in a dry
location between -20°C and 70°C.
©2018 All rights reserved.
Document #90-01631-A01

Contents
Introduction.............................................................................................................3
Product Contents ................................................................................................................................ 3
Features .................................................................................................................................................. 3
The Local Extender ............................................................................................................................. 4
The Local Extender ............................................................................................................................. 5
Installation Guide....................................................................................................6
Raven 3104 Category Cabling Guidelines.................................................................................. 6
Requirements for Installing the USB 3-2-1 Raven 3104 System ......................................... 6
Preparing Your Site ............................................................................................................................. 7
Installing the Local Extender .......................................................................................................... 8
Connecting the Local Extender to the Remote Extender .................................................... 8
Installing the Remote Extender ..................................................................................................... 8
Checking the Installation ................................................................................................................. 8
Connecting a USB Device................................................................................................................. 9
Compatibility ........................................................................................................................................ 9
Optional Ethernet Pass Through Connection ........................................................................... 9
Optional USB Extender Mounting Options .........................................................10
Troubleshooting ....................................................................................................12
Specifications.........................................................................................................15
Contacting Technical Support ..............................................................................16
Technical Glossary.................................................................................................17

Introduction
This guide provides product information for the USB 3-2-1 Raven™ 3104, installation instructions and
troubleshooting guidelines. The instructions in this guide assume a general knowledge of computer
installation procedures, familiarity with cabling requirements and some understanding of USB devices.
NOTE: Notes provide additional information that could be useful.
CAUTION: Cautions provide important information about an operational requirement.
Product Contents
Your Raven 3104 extender system contains:
• Local Extender
• Remote Extender
• USB 3.1 Gen 1 Cable
• Local Extender 24V DC 1A International Power Adapter
• Remote Extender 24V DC 2.71A International Power Adapter
• 2 x Country Specic Power Cables
• Quick Start Guide
Features
The Raven 3104 incorporates ExtremeUSB-C™ technology, enabling users to extend USB 3.1 beyond the
standard 3m cable limit for USB 3.1 peripheral devices. This extender system is composed of two individual
units, the Local Extender and the Remote Extender, and has the following key features:
• Up to 100m of extension when directly connected over CAT 6a/7 cable
• Support for new USB 3.1 Gen 1/2 host controllers and devices (up to 5 Gbps)
• Support for all device USB types
• Backwards compatible to USB 2.0 devices
For best performance install the Raven 3104 using Shielded or Foiled CAT 6a/7 cable.
note
3
note
The Raven 3104 includes the ExtremeUSB-C™ suite of features:
• Transparent USB extension supporting USB 3, 2 and 1
• True plug and play; no software drivers required
• Works with all major operating systems: Windows®, macOS™, Linux® and Chrome OS™

The Local Extender
The Local Extender connects to the computer using a standard USB 3.1 Gen 1 cable. Power for this unit is provided by
the included 24V 1A adapter.
ITEM TYPE DESCRIPTION
1 Power LED LED is SOLID ON when DC is supplied to the extender unit. LED is OFF when no
power is supplied by the AC Adapter.
2 Mode Reserved for manufacturer use.
3 Config Reserved for manufacturer use.
4 Status LED LED is SOLID ON when system is functioning normally. LED BLINKS when system is
booting OR to indicate a temperature warning in unison with the LINK, USB 2, and
USB 3 LEDs.
5 Link LED LED is SOLID ON when Local Extender is linked to an opposite Remote Extender.
LED is OFF when there is no connection between the Local and Remote Extenders.
6 USB 2 LED LED is SOLID ON when an active USB 2 connection is established through the
extender system. LED BLINKS when the USB 2 connection is suspended/asleep.
LED is OFF when no USB 2 connection is detected.
7 USB 3 LED LED is SOLID ON when an active USB 3 connection is established through the
extender system. LED BLINKS when the USB 3 connection is suspended/asleep.
LED is OFF when no USB 3 connection is detected.
8 LAN Port
(100/1000 Mbps) Ethernet pass through channel connects to a network or Ethernet device.
9 Link Port (RJ45) Accepts RJ45 connector for CAT 6a/7 cabling to connect the Local Extender to the
Remote Extender.
10 USB Host Port USB 3 Type B receptacle used to connect Local Extender to USB 3 Host computer.
11 DC Power Port Locking connector for the included power adapter – accepts 24VDC 1A.
4
Front View
Rear View
Config
USB2 USB3ModePower LinkStatus
3
1245 6 7
LAN 24V 1AUSB
Link
8910 11

The Remote Extender
The Remote Extender provides USB 3.1 Type A ports for standard USB devices and allows you to connect up to four
USB devices directly. Additional devices may be connected by attaching up to three USB hubs to the Remote Extender.
The Remote Extender is powered by an external AC 24V 2.71A adapter, supplying up to 1.2 Amp per USB port.
ITEM TYPE DESCRIPTION
1 Power LED LED is SOLID ON when DC is supplied to the extender unit. LED is OFF when no
power is supplied by the AC Adapter.
2 Mode Reserved for manufacturer use.
3 Config Reserved for manufacturer use.
4 Status LED LED is SOLID ON when system is functioning normally. LED BLINKS when system is
booting OR to indicate a temperature warning in unison with the LINK, USB 2, and
USB 3 LEDs.
5 Link LED LED is SOLID ON when Remote Extender is linked to an opposite Local Extender.
LED is OFF when there is no connection between the Local and Remote Extenders.
6 USB 2 LED LED is SOLID ON when an active USB 2 connection is established through the
extender system. LED BLINKS when the USB 2 connection is suspended/asleep.
LED is OFF when no USB 2 connection is detected.
7 USB 3 LED LED is SOLID ON when an active USB 3 connection is established through the
extender system. LED BLINKS when the USB 3 connection is suspended/asleep.
LED is OFF when no USB 3 connection is detected.
8 LAN Port
(100/1000 Mbps) Ethernet pass through channel connects to a network or Ethernet device.
9 Link Port (RJ45) Accepts RJ45 connector for CAT 6a/7 cabling to connect the Remote Extender to
the Local Extender.
10 Device Ports (Type A) Accepts all USB devices.
11 DC Power Port Locking connector for the included power adapter – accepts 24VDC 2.71A.
5
Front View
Rear View
Config
USB2 USB3ModePower LinkStatus
3
1245 6 7
LAN USBUSB USB USB
Link
24V 2.71A
89
10 10
10 10
11

Installation Guide
Raven 3104 Category Cabling Guidelines
The USB 3-2-1 Raven 3104 requires a minimum grade of Category 6a cabling to be used in order to reach
100m (328 ft) of extension distance.
The total distance of 100m also includes the length of the patch cable should one be required. Up
to 10m of patch cable can be used, although the remaining 90m distance must consist of solid core
premise cabling.
Furthermore, depending upon specic application requirements, it is recommended that installers keep
in mind how they intend to pull/route the link cable and whether to use Shielded or Foiled cable where
appropriate.
When installing this product, it is appropriate to use Unshielded (UTP) cabling if the cable run installation
meets the following requirements:
• The cable is not bundled with other cables
• The cable is run loosely with other Category cables
• The cable is not placed close to sources of interference such as power lines and radios
• The cable is not looped or coiled
When installing this product, Foiled (FTP) or Shielded (STP) cabling must be used if the cable run installation
requires the following cable run installation :
• The cable is bundled with other cables
• The cable is run tight against other Category cables
• The cable is placed near sources of interference like power lines and radios
• The cable is looped or coiled
For best performance install the Raven 3104 using Shielded or Foiled CAT 6a/7 cable.
Requirements for Installing the USB 3-2-1 Raven 3104 System
To complete the installation, you will also require the following items that are not included with this system:
• USB compatible computer (host computer) with a USB compliant operating system
• USB compatible device(s)
• CAT 6a/7 Unshielded Twisted Pair (UTP) cable with two RJ45 connectors (if using surface cabling), or
CAT 6a/7 cabling with two information outlets and two CAT 6a/7 patch cords with RJ45 connectors
(if using premise cabling), ensuring the total cable length does not exceed 100m.
6
note
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Preparing Your Site
Before installing the Raven 3104 extender, you will need to prepare your site:
1. Place the computer where desired and set it up.
2. Ensure to locate your USB device(s) within the cable-length of the computer. If not, adjust the
location of your device(s) and/or computer accordingly.
If you are using surface cabling, the Raven 3104 supports a maximum distance of 100m. Install the CAT 6a/7 cabling as
desired and terminate it with the appropriate RJ45 ends. If using premise cabling, (in-building network infrastructure),
ensure your cabling is installed between the two locations and does not exceed 100m and that it meets CAT 6a/7
specication.
Cable installation is important, particularly if high throughput applications are used. When installing, ensure the cable is
installed away from, or isolated from potential sources of interference such as electrical wiring, fluorescent lighting, etc.
When terminating cables, ensure the matching RJ45 connector is used for the cable type. For example, if CAT 6a cable is
used, then CAT 6a compatible RJ45 connectors must be used. Otherwise, the benefits of using higher grade cabling may
not be realized.
7
Host USB Devices
Local Extender Remote Extender
USB 3-2-1
up to 100m over CAT 6a/7
LAN IP Control
USB Cable
Optional Network Connections
note
note

Installing the Local Extender
1. Place the Local Extender near the computer.
2. Assemble the power adapter and country specic power cord together and connect them into a
suitable AC outlet.
3. Connect the supplied USB 3.1 Gen cable between the Local Extender host port and a USB 3 port on
the host computer.
Connecting the Local Extender to the Remote Extender
With Surface Cabling:
1. Plug one end of the CAT 6a/7 cable (not included) into the Link port on the Local Extender.
2. Plug the other end of the CAT 6a/7 cable into the Link port on the Remote Extender.
With Premise Cabling:
1. Plug one end of a CAT 6a/7 patch cord (not included) into the Link port on the Local Extender.
2. Plug the other end of the patch cord into the CAT 6a/7 information outlet near the host computer.
3. Plug one end of the second CAT 6a/7 patch cord (not included) into the Link port on the Remote
Extender.
4. Plug the other end of the patch cord into the CAT 6a/7 information outlet near the USB device.
Do not exceed more than 10m total of patch cable when using premise cabling.
Installing the Remote Extender
1. Place the Remote Extender near the USB device(s).
2. Assemble the power adapter and country specic power cord together and connect them into a
suitable AC outlet.
3. Connect the power adapter to the Remote Extender.
Checking the Installation
1. On the Local and Remote Extenders, check that the Power, Status, Link, USB 2 and USB 3 LEDs are on.
If the Link LEDs are permanently o, then the cabling between the Local and Remote Extender may
not be installed properly or is defective.
2. For Windows users (XP, 7, 8, 8.1, 10), open Device Manager to conrm that the extender system has
been installed correctly. Expand the entry for Universal Serial Bus controllers by clicking the “+”sign.
If the extender system has been installed correctly, you should find two separate instances of
“Generic SuperSpeed USB Hub” listed.
To open Device Manager in Windows XP:
Right click “My Computer” then select: Properties >> Hardware tab >> Device Manager
To open Device Manager in Windows 7:
Open the Start Menu, right click on“Computer” then select: Manage >> Device Manager
To open Device Manager in Windows 8, 8.1 or 10:
Right click the Start Menu and then select: Device Manager
8
note
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9
3. For macOS users, open the System Profiler to conrm that the extender system has installed correctly.
In the left-hand column under Hardware, select “USB” and inspect the right hand panel. If the
extender has been installed correctly, you should find it listed as two separate instances of“Hub”
under the USB SuperSpeed Bus.
To open System Profiler in macOS:
Open the Finder, select Applications, then open the Utilities folder and double click on the System Proler icon.
4. If the extender system is not detected correctly or fails to detect, please consult the Troubleshooting
section in this guide.
Connecting a USB Device
1. Install any software required to operate the USB device. Refer to the documentation for the USB
device, as required.
2. Connect the USB device to the device port on the Remote Extender.
3. Check that the device is detected and installed properly in the operating system.
Compatibility
The USB 3-2-1 Raven 3104 complies with USB 2.0 and USB 3.1 Gen 1 specications governing the design of
USB devices. However, there is no guarantee that all USB devices or hosts will be compatible as there are a
number of dierent characteristics that may impact the operation of USB devices over extended distances.
Optional Ethernet Pass Through Connection
The Raven 3104 oers a 100/1000 Mbps Ethernet pass through connection that can be used for a variety of
purposes including:
• Connecting network devices
• Providing remote network access to the same location as the Remote Extender
• Leveraging existing cabling to provide USB 3-2-1 connectivity without losing network connectivity
Connect any network device or access port into the RJ45 socket label “LAN” using up to 100 meters of
standard CAT 5e, 6 or 7 cabling.
note
Local Extender Remote Extender
Up to 100m
over CAT 6a/7
LAN Network
Device
Up to 100m
CAT 5e/6/7
Up to 100m
CAT 5e/6/7