IDEAL Halo Combi RF User manual

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USER GUIDE
Welcome to your new Ideal Halo control. This thermostat will help you to control both your heating
temperature and the times that your heating is on.
Halo is a battery powered, wireless control that
uses a protocol called Zigbee to communicate
with the Smart Interface that plugs into the boiler.
This user guide is applicable to both the Halo
Combi RF and Halo Combi Wi-Fi control.
Halo Combi RF is a non-connected control
(control is via the Halo Combi unit only).
Halo Combi Wi-Fi is a wireless heating control
that is connected to the internet. You can
download the Halo app on Google Play or the
Apple app store. You will not have to pay
to use the app.
For more information on the features in your Halo
app visit the Help section of the app or
www.idealboilers.com.
12 91
menu
Sat, 17 Nov
mode
auto
9:33pm
05
target temp
until 10:00pm
current room
temp
If you have purchased a Halo Combi RF (non-connected control) you can upgrade this to an internet
heating control by downloading the Halo app and following the steps in the app to connect your Halo
control. You will be required to pay a connection fee to upgrade to app controlled heating.
The temperature
scale in the centre
will be orange and
red when the
heating is on
Text relating to left
hand button. Use this
to enter the menu
Target temperature
Left hand button
Turn dial to adjust temperature or
navigate menu. Push dial to select
The flame symbol
is present if the
heating is on
Current temperature
is the current
temperature in
your home
Text relating to right
hand button. Shows
whether the Halo is
in Auto, Manual or
O mode
Right hand button

MAIN FEATURES
MODE SELECTION
You can choose to run your
Halo in Auto, Manual or O
mode.
Auto: runs your heating to
pre-set scheduled times and
temperatures.
Manual: you control the
temperature by manually
turning the dial, there are no
set schedules.
O: your heating will be set to
a low temperature (default 5°C)
for frost protection.
Move between Auto, Manual
and O modes using the right
hand side button, scroll down
the menu using the dial and
push to select.
12 91
menu
Sat, 17 Nov
mode
auto
9:33pm
05
target temp
until 10:00pm
current room
temp
back
Sat, 17 Nov
confirm
9:33pm
Auto
Manual
Timed heating on, temperature
controlled by schedule
TOP TIP
Your Halo is designed to provide the perfect balance of comfort and eciency. It has a feature
called Enhanced Load Compensation which balances the temperature in your radiators to
maintain the target room temperature with optimum eciency. As a result you might notice
that when the temperature in your home reaches the target your radiators are not hot to touch.
By controlling the temperature in your radiators your system is working in the most ecient
way for you.
The current mode is
displayed bottom right
Press the right hand button
to change the mode
Use the dial to scroll between
the dierent modes (Auto,
Manual and O) and then
push the dial or press the right
hand button to confirm your
selection

MAIN FEATURES
PLUS HOURS
If you are running a schedule
with pre-set times
(Auto mode) and you want
to maintain the current
temperature of your heating
instead of moving to the next
setting simply press the dial.
A pop up menu will appear
for you to select how long
you would like to extend the
temperature for, turn and push
the dial to make your selection.
TOP TIP
You could use this feature
if you want to keep your
heating on for longer than
is scheduled.
Maybe you’re not going to
work today and you want
your heating to stay on all
morning.
12 91
menu
Sat, 17 Nov
mode
auto
9:33pm
05
target temp
until 10:00pm
current room
temp
back
Sat, 17 Nov
confirm
9:33pm
How long would you like to
maintain the target temp?
3 hours
2 hours
12 12
Sat, 17 Nov
cancel
override
10:33pm
0 0
target temp
until 12:33am
current room
temp
Turn the dial to select how
long you would like to extend
your heating for
Push the dial or press the
right button to confirm your
selection
The home screen will now
display the override icon above
the current temperature
Push the dial to extend the
current heating setting

MAIN FEATURES
OVERRIDE
If you are running a schedule
with pre-set times (Auto mode)
and you want to adjust the
temperature of your heating
temporarily, simply turn the dial
to your desired temperature.
The new temperature will be
active until the next scheduled
change shown under the target
temperature.
The home screen will now
display the override icon above
the current temperature.
32 91
menu
Sat, 17 Nov
cancel
override
10:33pm
00
target temp
until 12:33am
current room
temp
TOP TIP
You could use this feature
if you want to boost
your heating to a higher
temperature for a period of
time. Maybe you’re feeling
chilly or it’s the weekend
and you’re staying up later
than when your heating is
scheduled.
Turn the dial to adjust the
target temperature temporarily
(this could be up or down)

MAIN FEATURES
SCHEDULES
Your Halo will come
with a pre-set schedule:
6:00 – 8:00 21°C
8:00 – 16:00 OFF
16:00 – 22:00 21°C
22:00 – 6:00 OFF
You can alter this schedule
by entering the “timed heating
schedule” section in the
main menu.
TOP TIP
Schedules help to balance
comfort and energy
eciency, so you are
heating your home to suit
your lifestyle.
Don’t forget you could set
your weekend schedules
dierently to during
the week if your routine
changes.
Turn the dial to move between
the dierent days and view
the schedule that is set. To edit
a day, push the dial or right
hand button when the day is
highlighted in light blue.
Push the dial to edit a heating
time or temperature when it is
highlighted in light blue. You
can also add an additional
heating period by scrolling
and pushing on the “Add new
heating event” bar. You can
have up to 6 heating events
per day in your schedule.
Alter the start and end times
of the heating period and the
temperature by scrolling and
then pushing the dial to edit.
Then use the dial to alter the
time or temperature and push
to confirm. Push the dial or the
right hand button to save your
changes.
TOP TIP
If you want to change
more than one day you can
use the copy day feature
to copy the schedule from
one day to other days.
back edit
Mon, 18 Mar 4:33pm
TT F S SuW
M
o
o
21.0 c
21.0 c
Press edit or the dial to modify the
selected day
CH Schedule
8:00am
10:00pm
6:00am (wed)
4:00pm
6:00am
4:00pm
10:00pm
8:00am
to
to
to
to
back edit
Mon, 18 Mar 4:33pm
Tuesday
o
o
21.0 c
21.0 c
Add new heating event
Copy schedule to other days
8:00am
10:00pm
6:00am (wed)
4:00pm
6:00am
4:00pm
10:00pm
8:00am
to
to
to
to
cancel save
Mon, 18 Mar 4:33pmTuesday
Rotate dial to change or push to select
and save when complete
Start time
End time
Delete event
Temperature
8:00am
4:00pm
O

HALO SMART INTERFACE
The Halo Smart Interface will be installed in the
aperture in the front of your Ideal boiler.
It will wirelessly communicate with your Halo
control and, in the case of an internet connected
Halo, your home Wi-Fi. In normal circumstances
you will not have to interact with the Halo Smart
Interface, however the LED indications can be
useful in diagnosing any technical issues that
may arise.
The Halo Smart Interface has a Failsafe/Override
feature which can be used to switch your boiler
on if wireless communication between the Halo
and Smart Interface is lost.
Override LED lights up
if override is active
Pairing button is used
during the setup of
your Halo control
Power LED refers to
the power to the Halo
Smart Interface
Boiler LED refers to the
activity of the boiler and
will be green when the
boiler is active
Connectivity LED refers
to the connection to the
home Wi-Fi network if
the Halo is an internet
connected control
Override button
can be used
to switch the
boiler on if the
communication
between your
Halo control and
your Halo Smart
Interface fails
Zigbee LED
refers to
the wireless
connection
between the
Halo control and
the Halo Smart
Interface

ADDITIONAL FEATURES
Holiday
Mode
To temporarily turn your heating o whilst you are on holiday, select the holiday function in the
menu and use the dial and buttons to set the number of days.
Support
Page
Provides information for your installer or technical expert about your Halo such as software
version and wireless signal strength.
Child Lock
To lock the control to avoid it being altered press and hold the left and right hand buttons at the
same time until the icon appears. To remove child lock press and hold the left and right hand
buttons again.
Date & Time If the date and time seen across the top of the screen is incorrect you can alter this in the date
and time section of the menu.
Advanced
Settings
The advanced settings section of the menu allows your installer or a technical expert to make
adjustments and find information about your Halo.
Fault
Notification
If there is a fault then the fault symbol will show on the home screen of your Halo. Press the left
hand button to access further information about the fault.
Name Explanation
Flame Indicates your heating is on
Fault Indicates there is a fault with
the boiler
Child lock Childlock is set so the Halo
cannot be altered
Override Override or plus hours
function is active
Optimised
start Optimised start is active
Delayed
start Delayed start is active
Optimised
stop Optimised stop is active
Frost
protection Frost protection is active
Service due
Service due in:
- 60 days (grey)
- 30 days (amber)
- 0 days (red)
O
O
P
P
D
S
Name Explanation
Hi Room temperature is above
40°C
Lo Room temperature is below
0°C
Target Temp Temperature you want your
heating to reach
Current
Temp
Room temperature in the
location of your Halo
Time Current time
Date Current date
Battery Battery status indication
Zigbee
Indicates that the Halo is
communicating with the Smart
Interface
Cloud*
Indicates that the Halo is
communicating with internet
and can be controlled with the
Halo app via your smart phone
*Halo Combi Wi-Fi only

CHANGING THE BATTERIES IN
YOUR HALO CONTROL
A red, empty battery symbol means that your
Halo batteries need to be replaced.
Whether you have a desk or wall mounted unit
you will see the battery symbol on the base of
the unit. There are also two finger grabs top and
bottom as shown below. Use the finger grabs to
gently pull the Halo away from the rear housing.
12 91
menu
Sat, 17 Nov
mode
auto
9:33pm
05
target temp
until 10:00pm
current room
temp
Synchronisation to smart interface
in progress, please wait
0%
12 91
menu
Sat, 17 Nov
mode
auto
9:33pm
05
target temp
until 10:00pm
current room
temp
Remove all the old batteries and replace with
4 new AA Alkaline batteries. Check you have the
correct battery orientation then position the Halo
back onto the rear housing and gently push into
place until you feel a positive click.
The Halo will go through a short synchronisation
process while it reconnects with your Halo Smart
Interface. The Halo will then return to the home
screen.

TROUBLE SHOOTING
1. HALO NOT COMMUNICATING WITH HALO
SMART INTERFACE
If the below message shows on the Halo screen
then it is not communicating with the Halo Smart
Interface.
Please follow the on screen recommendations,
additionally for further help you can also visit
www.idealboilers.com
Please note even without a signal between the
Halo and the Halo Smart Interface the heating will
continue to operate in Failsafe mode. In Failsafe
mode the schedule will still operate however the
output temperature of the boiler will be reduced.
You can also manually switch your boiler On
and O by using Override button on the Smart
Interface. When the Override is pressed it will
disable failsafe mode and allow full manual
control of the boiler until the connection is
restored. When communication is restored both
Failsafe and Override modes are disabled.
2.BOILER AND CONTROL FAULTS
If the fault icon appears in the home screen
it means there is a control or boiler fault.
Press the left hand key to view the fault and
recommendations.
3.LOST PAIRING BETWEEN HALO AND HALO
SMART INTERFACE
In the unlikely event that the Halo loses pairing
you will see the following screen.
To re-pair go to section E in the Halo Combi
installation instructions. You can also find a copy
of the installation guide at www.idealboilers.com
72 32
fault
Sat, 17 Nov 9:33pm
05
target temp
until 10:00pm
current room
temp
control
If issue persists call Ideal customer
support on 01482 498660
CF01 Fault
Sat, 17 Nov 9:33pm
Wireless connection to smart interface lost
Please check:
Battery level of Halo
Power indicator on your smart interface
Distance between Halo and smart
interface. If you have a Zigbee booster
ensure it has not been turned o
Please check the smart
interface is in pairing
mode before proceeding
Press confirm when ready
confirm

WARRANTY
Your Ideal Halo comes complete with a 2 year
Ideal Guarantee, subject to the following terms
and conditions.
During the period of the guarantee we will replace
free of charge, where it suers a mechanical or
an electrical breakdown as a result of defective
workmanship or materials, subject to the following
conditions and exclusions;
1. The guarantee will commence from the date
of installation. Without proof of purchase the
guarantee will commence from the date of
manufacture (via serial number).
2. The Installation needs to be registered within
30 days of installation, it can be registered
online by visiting www.idealboilers.com.
3. If the control suers a mechanical or an
electrical breakdown we should be contacted
on one of the following numbers:
Northern Ireland:
T: 02890 331444
Elsewhere in the UK:
T: 01482 498660
Our normal working times, excluding Bank
Holidays, are:
8am – 6pm Monday to Friday
8am – 4pm Saturday
8am – 12 noon Sunday
4. The guarantee does not apply:
a. To any defect, damage or breakdown caused
by deliberate action, accident, misuse or third
party interference including modification or
failed batteries.
b. To any defect, damage or breakdown caused by
the design, installation and maintenance of the
central heating system.
d. To any other costs or expenses caused by or
arising as a result of the breakdown of the
controls.
e. To any defect resulting from the incorrect
installation of the controls. To any costs incurred
during delays in fixing reported faults.
Our Ideal Guarantee is oered in addition to the
rights provided to a consumer by law. Details
of these rights can be obtained from a Trading
Standards Authority or a Citizens Advice Bureau.
Guarantor
Ideal Boilers Ltd, National Avenue, Hull, HU5 4JN.
Consumer Helpline
T: 01482 498660
This product contains free and open source
software. For more information about that
software, the licences and notices applicable to it,
and (where applicable) how to obtain a copy of
the source code, please see the licence document,
a copy of which can be downloaded from:
https://idealboilers.com/open-source
Installer phone number:

www.idealboilers.com | welcome to our ideology
Hereby, Ideal Boilers Ltd declares that this device
(model 222140 & 222142) is in compliance with: Directive 2014/53/EU.
The full text of the EU declaration of conformity is available at the
following internet address:
www.idealboilers.com
For more information and FAQs visit the Ideal Boilers
website www.idealboilers.com
UIN: 224237 A02
Ideal Boilers Ltd
National Avenue
Hull, HU5 4JN
T: 01482 498660
E: [email protected]
RF frequency: 2405 –2480MHz
Max. RF output power: 10dBm