IDEAL Halo Combi Wi-Fi User manual

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HALO COMBI WI-FI
Product Code: 222142
Internet connected wireless single zone combi
Programmable Room Thermostat (PRT)
ERP Class VI Boiler+ Compliant
Compatible with the following boilers serial letter
code AFQ onwards: Logic Combi C, Logic Combi
C IE, Logic Combi ESP1, Logic Code Combi ESP1,
Logic+ Combi C, Logic Max Combi C, Logic Max
Combi C IE, Vogue Gen2 Combi, Vogue Max
Combi, Vogue Max Combi IE.
To install Halo with older boilers a separate bracket
is required (Product Code: 220366), for further
details on the compatibility of older boilers with
Halo plus installation details please go to
www.idealboilers.com
The Ideal Halo Combi Wi-Fi is a wireless PRT that
is paired with the Halo Smart Interface installed in
the boiler. The Halo Smart Interface plugs into the
front aperture on the boiler and communicates
to the boiler via OpenTherm. The Halo unit is
powered by 4 AA batteries and communicates
with the Smart Interface through Zigbee, a local
RF protocol.
The Smart Interface is Wi-Fi enabled and can be
linked to the home Wi-Fi network to allow app
controlled heating through the Halo app.
SAFETY INFORMATION
The Ideal Halo Combi Wi-Fi must be installed
by a competent person with the appropriate
safety qualifications. Please read the instructions
carefully. Failure to follow these instructions
can damage the product or cause a hazardous
condition.
These instructions are applicable to the Ideal
Boiler models stated and must not be used with
any other make or model of boiler. This product
must be installed to all applicable standards.
Always isolate the mains supply before installing or
working on any components relating to the boiler
electronics.
GETTING STARTED
The Halo app is available to download from the
Apple App Store and on Google Play. To save time
the householder may want to download the app
and set up the account whilst the thermostat is
being installed.

8. SAP registration label 10. Screws & RawlplugsTM
6. Installation guide
7. User guide
9. 4 x AA batteries
A. KIT CONTENTS
1. Ideal Halo Combi Wi-Fi
display unit
3. Trim plate
4. Desk stand 5. Smart Interface
2. Rear housing
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Model Name:
Halo Combi Wi-Fi
Model Qualifier:
ErP Class VI
I certify that the boiler is connected to an
enhanced load compensator and weather
compensator (Class VI) (provided via the
internet)
This product is compatible with the boiler
and provides compensation control that has
been permanently enabled. The boiler has
been commissioned in accordance with the
manufacturer’s instructions which have been
supplied to the householder. The central
heating temperature control knob should
normally be set in the mid-position.
Signed:
Date:
UIN 223826 A01

B. LOCATION
GUIDELINES
The Halo uses wireless Zigbee
communication between the
control and the Smart Interface,
up to a maximum range of 30
metres. Occasionally house
construction and materials can
reduce this communication
range and it is advisable,
where possible, to try and
avoid directing communication
through metal frames or solid
concrete walls.
If the distance between the
Halo and Smart Interface is
above 30 metres or the install
location is challenging, consider
using the Ideal Zigbee Booster
(Product Code: 221132) or
mounting the Smart Interface
externally to the boiler using
a bracket (Product Code:
220366). Further details on this
at www.idealboilers.com
The Halo control system
connects to the home Wi-Fi
network through a Wi-Fi chip in
the Smart Interface.
The home Wi-Fi router should
be positioned no more than
30 metres from the Smart
Interface. Where possible avoid
directing Wi-Fi communication
through metal frames or solid
concrete walls.
1.2-1.5m
1. Mounted 1.2-1.5m above the floor 2. Not above a radiator/heat source
3. Not in direct sunlight 4. Away from any drafts
5. Not fitted behind curtains 6. Internal use only

1. The Halo can be installed with
or without the provided trim plate.
3. Insert the 4 AA batteries provided into the front
housing of the Halo. Pay close attention that the
orientation of the batteries is as indicated in the
housing.
4. Locate the front housing (display) in position
paralell to the rear housing and clip
into place.
2.
If no trim plate is required, use the rear housing
of the Halo to position the unit on the wall,
alternatively secure rear housing to trim plate.
Take care not to overtighten the screws.
C. INSTALLATION OF THE HALO
The Halo can be either wall mounted or desk mounted.
Wall mounting the Halo
If there are any concerns regarding signal strength and location of the wall mounted Halo it is advisable to
pair the control (section E) and check signal strength before fixing to the wall.

Desk mounting the Halo
1. The Halo has an integrated rear housing and desk
stand.
2. Insert the 4 AA batteries provided into the front
housing of the Halo. Pay close attention that the
orientation of the batteries is as indicated in the
housing.
3. Clip the combined rear housing and desk stand
into place.

1. Isolate mains supply to boiler.
D. INSTALLATION OF THE SMART INTERFACE
To install the Halo Smart Interface into a new boiler with serial letter code AFQ (found on the data plate)
follow the steps below. For further details on the compatibility of older boilers and how to install the
Smart Interface into a bracket and wire into the boiler please go to www.idealboilers.com
OFF
4. If an existing Opentherm device has been used,
ensure its removal and add the link wire into the
“opentherm” connection (see diagram) On brand
new boilers the link should already be in place
2. Locate the wiring terminals (230V connections
are on the left and low voltage on the right).
3. If existing 230V device is already installed
remove wiring from the 230V connections
and add the link wire into the room stat/timer
connection (see diagram). On brand new boilers
the link will already be in this position.
Link wire in
room stat/ timer
connection
230V connections
Frost stat
optional
Room stat/
timer
Mains
IN
L N
Low voltage
connections
Opentherm Weather
compensation
R
230V connections
L
Frost stat
optional
Room stat/
timer
Mains
IN
L N
Low voltage
connections
Opentherm Weather
compensation
R

7. Connect the plug on the Halo Smart Interface to
the connector in the aperture.
8. Push fit the Halo Smart Interface into
the boiler aperture.
5. Locate the blanking plate on the front of the boiler
and remove carefully with a small flat bladed
screwdriver.
6. Remove link wire plug and keep
in a safe place.
Link wire plug
Blanking
plate

10. Check the Smart Interface connection to the boiler
by pressing the Override button. The Override LED
should be green and the boiler will fire. Press the
Override button again to switch o the boiler, the
Override LED should now go out.
11. Press and hold the Pair button on the Smart
Interface until the Zigbee LED starts flashing red to
begin the pairing process with the Halo.
9. Switch on the boiler, the Halo Smart Interface will
power up and begin setup, this can take up to 90
seconds. Once setup is complete the green Power
LED should be the only LED illuminated.
ON

E. PAIRING OF THE HALO
The Halo unit now needs to be paired with the Smart Interface installed in the boiler.
Ensure the Halo Smart Interface is in pairing mode and the Zigbee LED is flashing red.
1. After the batteries are inserted, the Halo will
power up automatically.
2. The device will prompt pairing with the Halo
Smart Interface using an easy step-by-step
process.
3. Simply follow the on screen guide to select
the type of boiler and number of zones. In
this case select Combi boiler and single zone.
4. The Halo screen will show “Pairing in
Progress”, then “Synchronisation in Progress”
and then “Pairing Complete” when the Halo
has successfully connected to the Smart
Interface.
5. The device will automatically prompt set up
of the time and date.
6. There is the opportunity to add an installer
contact phone number into the device at this
stage, if not changed this will default to the
Ideal Boilers Customer Service number.
7. The home screen will be displayed showing
the current and target temperature and the
temperature bar. The Zigbee communication
icon will also be visible on the display.
8. Press and hold the Pair button on the Halo
Smart Interface until the Zigbee LED goes
from flashing red to solid green.
Pairing to smart interface in
progress, this could take a little
while
12 91
menu
Sat, 17 Nov
mode
auto
9:33pm
05
target temp
until 10:00pm
current room
temp
12 91
menu
Sat, 17 Nov
mode
auto
9:33pm
05
target temp
until 10:00pm
current room
temp
Zigbee icon

F. CONNECTING THE HALO TO THE INTERNET
1. Check the home router is connected to
the internet.
2. Ensure 2.4GHz is enabled on the home
Wi-Fi router.
3. If it has not been done already, download
and install the Ideal Halo app onto the
householders phone. (Available on Google
Play or the Apple App Store.)
4. Open the Ideal Halo app, tap on create an
account and follow the in-app instructions.
5. Once an account has been set up the app
will automatically guide the user through
connection of the Halo. This will involve using
the app to link the Halo Smart Interface to
the home Wi-Fi network by following the
instructions on the screen.
6. The householder will need the name of their
home Wi-Fi network and the password or
network key to complete the setup.
Minimum operating requirements
Smart Phone/Tablet - iOS 9 Android 4.4.3
PC latest version of Chrome, Safari, Firefox or
Internet Explorer on Mac OS or Windows 7
12 91
menu
Sat, 17 Nov
mode
auto
9:33pm
05
target temp
until 10:00pm
current room
temp

G. HALO FEATURES AND CONFIGURATION
To enter the settings menu press the menu button.
Menu options Action
Holiday Holiday mode allows the device to be switched o for a pre-defined period of
time then automatically returns to the pre-programmed heating schedule.
Timed heating schedule Set a heating schedule with up to 6 periods per day.
Support Includes information such as software version and key contact numbers.
Fault page Shows the latest fault code and fault description.
Time and date Time and date are set on power up and can be adjusted via the menu.
Advanced settings Advanced features of the device setup should be set by a competent person.
Landlord settings Specific settings for landlords.
*Override and Failsafe only active when communication
is lost between Halo and Halo Smart Interface. See Halo
User Guide for more information.
SMART INTERFACE LED KEY
LED Status
Power Green - Power ON
No illumination - No Power
Boiler Green - Demand
No illumination - No Demand
Connectivity No illumination - Cloud connection
not configured
Red - No connection
Blue - Connection to Wi-Fi network
OK, no Cloud connection
Green - Connection to Wi-Fi and
Cloud OK
Blue flashing – Access point mode
LED Status
Zigbee No illumination - No Zigbee network
Green - Zigbee network active
Green flashing - Identify function
Red flashing - Pairing
Red flashing then orange - Zigbee
network deletion
Orange for 30s - Factory reset
Override Green - Override active*
Green flashing - Failsafe active*
No illumination - Override OFF*

ADVANCED SETTINGS
Advanced settings should only be adjusted by a competent person, the wrong configuration can have
a detrimental eect on the thermostat and the heating system.
Description Factory setting New setting
Optimised start
Boiler starts heating in advance of schedule so heating reaches the
required temperature at the time specified.
OFF
Optimised stop
Boiler stops heating in advance of schedule so heating reaches the
required temperature at the time specified.
OFF
Delayed start
If the room temperature is close to target temperature the heating
start time is delayed to save energy.
OFF
Display tolerance
Select the display tolerance of the room temperature, this can be set
at increments of 0.5° or 0.1°C.
0.1°C
Temperature oset
Fine tune the room temperature display -2.5° to 2.5°C. 0
Daylight saving time
Automatically move to daylight saving. ON
Frost protection
The temperature that will be used to protect your home when the
thermostat is o. Can be set 5°C.
50C
Service phone number
Opportunity to input Installer contact number for service reminders.
Ideal Boilers
number

COMMISSIONING CHECKLIST
When the Halo is set up use this commissioning checklist to check and complete the install.
Description Confirmed
Use the “Identify” function to confirm successful pairing has
taken place. Short press on the Pair button on the Smart
Interface. Press Pair button again to exit “Identify” function.
Zigbee LED on Smart Interface
flashes green
Halo home screen flashes to
indicate successful pairing
Halo is positioned in the homeowners chosen location if desk mounted.
Check RSSI (Received Signal Strength Indication) of the
Zigbee wireless connection via support page on the PRT
(access via the menu).
Target RSSI between 0 and -65
and text green
Check RSSI (Received Signal Strength Indication) of the
Zigbee wireless connection and the Wi-Fi connection via the
support information in the Halo app.
Target RSSI between 0 and -65
and text green
On the Halo set the mode to AUTO then increase the
temperature to 30°C (repeat using Halo app).
Flame ON
Boiler ON
Boiler LED on Smart Interface
ON (Green)
On the Halo set the mode to AUTO then decrease the
temperature to 5°C (repeat using Halo app).
Flame OFF
Boiler OFF
Boiler LED on Smart Interface
OFF
Check the Smart Interface indication is correct.
Power LED green
Zigbee LED green
Connectivity LED green
Full battery level indication on Halo home screen.

Description Confirmed
Zigbee network icon is present on the Halo home screen.
Cloud network icon is present on Halo home screen.
Time and date correct.
Installer contact details inputted if required.
Suitable schedule has been entered for the user.
General overview of operation provided to user - refer to use guide.
Any advanced settings changes have been recorded.
Remember to leave this guide with the householder.
TROUBLE SHOOTING
No power LED on
Smart Interface
Check Smart Interface is securely plugged into boiler aperture.
Check boiler power is on.
Boiler fails to fire when
increasing target
temperature on the
Halo
Check the target temperature is above current temperature.
Check Smart Interface power LED is green.
Check Smart Interface is securely plugged into boiler aperture.
Halo screen shows
failed to pair
Check Smart Interface is in paring mode (Zigbee LED flashing red).
Check distance between Smart Interface and Halo (see section B).
Reset Smart Interface by inserting a paperclip or pen tip into reset button.
Start pairing mode again on the Smart Interface and press retry on the Halo.
If the situation persists then consider using Zigbee Booster (available separately) or
mounting the Smart Interface externally to the boiler using a bracket (further details on
www.idealboilers.com).
Halo screen shows
Replace Halo
If you have no other Halo thermostats connected to the Smart Interface or are not
replacing an existing Halo then press accept.

Hereby, Ideal Boilers Ltd declares that this device (model 222142) is in
compliance with: Directive 2014/53/EU.
The full text of the EU declaration of conformity is available at the
following internet address www.idealboilers.com
Ideal Boilers Ltd
National Avenue
Hull, HU5 4JN
T: 01482 498660
E: [email protected]
In the support page the
Zigbee RSSI is lower
than -65 and text red
Consider moving the Halo closer to the Smart Interface.
If the situation persists then consider using Zigbee Booster (available separately) or
mounting the Smart Interface externally to the boiler using a bracket (further details on
www.idealboilers.com).
Smart Interface will not
connect to home Wi-Fi
Check Smart Interface is in Access Point (AP) mode (refer to setup sequence in app).
Check Wi-Fi router configuration, check Wi-Fi security is set to WPA/WPA2.
Check range <30M between Smart Interface and Wi-Fi router.
If the situation persists then consider using a Wi-Fi Booster or mounting the Smart
Interface externally to the boiler using a bracket (further details on
www.idealboilers.com).
Deleting Halo from the
Zigbee Network
On the Halo press the dial and the right hand key together for 15 seconds, this will delete
the Halo from the Zigbee network and factory reset the device.
Deleting Zigbee
Network
To delete all devices from the Zigbee network, press and hold the Pair button on the Halo
Smart Interface. The Zigbee LED on the Smart Interface will flash red then orange to
confirm the devices have been deleted from the network.
Factory reset of the
Halo Smart Interface
Press and hold the Pair button and the Override button for 20 seconds.
The Halo Smart Interface will delete all Zigbee devices from the network, this will
take approximately 20 seconds and detach from the Wi-Fi network if the control is a
connected control. On disconnection, the Smart Interface will automatically begin the
setup process as per section D6 of the installation guide.
TROUBLE SHOOTING (CONT.)
www.idealboilers.com | welcome to our ideology
UIN: 223828 A02
RF frequency: 2405 – 2480MHz
Max. RF output power: 10dBm