iDPRT SP320 User manual

SP320
User Manual
Website: www.idprt.com
Call Center: 18554983499
After Service: https://idprt.afterservice.vip
Customer Service E-mail: [e-mail]

CONTENT
Important Safety Instructions ...................................................................................................................... 1
Chapter 1 Introduction................................................................................................................................. 4
1.1 Packing List ..................................................................................................................................... 4
1.2 Dimension....................................................................................................................................... 5
Chapter 2 Specifications............................................................................................................................... 6
Chapter 3 Installation & Usage..................................................................................................................... 8
3.1 Media Loading................................................................................................................................ 8
3.2 Power/USB Connection................................................................................................................ 11
3.3 Operation Panel............................................................................................................................ 12
3.4 Basic Operation ............................................................................................................................ 13
Chapter 4 USB Interface............................................................................................................................. 14
Chapter 5 Clean the Printer........................................................................................................................ 15
5.1 Cleaning Print Head...................................................................................................................... 15
5.2 Cleaning Roller or Paper Path....................................................................................................... 15
Chapter 6 Label Printer Utility Installation................................................................................................. 16
6.1 Installation Preparation................................................................................................................ 16
6.2 Usage............................................................................................................................................ 16
Chapter 7 Windows Driver Installation...................................................................................................... 22
7.1 Introduction.................................................................................................................................. 22
7.2 Installation.................................................................................................................................... 22
7.3 Usage............................................................................................................................................ 25
7.4 Removing...................................................................................................................................... 37
Chapter 8 Mac Driver Installation .............................................................................................................. 39
8.1 Manual Information ..................................................................................................................... 39
8.2 Driver Preparation for macOS ...................................................................................................... 39
8.3 Driver Installation for macOS ....................................................................................................... 39
Chapter 9 Linux Driver Installation............................................................................................................. 44
9.1 Manual Information ..................................................................................................................... 44
9.2 Operating System (OS) Environment ........................................................................................... 44
9.3 Linux Driver Installation................................................................................................................ 44
9.4 Detailed Linux Driver Settings ...................................................................................................... 48
Chapter 10 BarTender Ultralite Installation............................................................................................... 55
10.1 Introduction................................................................................................................................ 55

10.2 Installation Preparation.............................................................................................................. 55
10.3 Installation.................................................................................................................................. 56
10.4 Usage.......................................................................................................................................... 60
Chapter 11 iDPRT Label Designer Installation............................................................................................ 68
11.1 Installation Preparation.............................................................................................................. 68
11.2 Installation.................................................................................................................................. 68
11.3 Label Edit .................................................................................................................................... 71
Chapter 12 HiLabel Operation.................................................................................................................... 78
12.1 Installation Preparation.............................................................................................................. 78
12.2 Label Edit .................................................................................................................................... 78

SP320 User Manual
◼Statement
This manual content may not be changed without permission and our company reserve the
rights to make changes in the technology, spare parts, hardware and software of the products.
Please contact our company, if the user needs further information about the products. Without
any written permission from our company, any section of this manual is prohibited to be copied
or transferred in any form.
◼Copyright
This manual is printed in 2021, the copyright belongs to Xiamen Hanin Electronic Technology
Co., Ltd.
Printed in China
1.1 Version
◼Warnings
This must be complied with in order to avoid damage to the human body and the
equipment.
This shows the important information and tips for the printer operation.
◼Attention
Due to continuous improvement of the products, the specifications, accessories and
procedures described in the manual are based on actual machines. And it may be changed
without prior notice.

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Important Safety Instructions
Before using the printer, please read carefully the following safety consideration in case of
bodily injury or equipment damage.
1.Safety warnings
The print head will become very hot during printing, please do not touch the
printhead and peripheral parts during printing and printing just finished.
Please do not touch the printhead and connectors, in case that static damages the
printer head.
2.Instructions
Warnings: Violating following instructions may cause serious injury or death.
1) Do not plug several products in one porous power outlet.
• This may cause over-heat and a fire.
• If the plug is wet or dirty, dry or wipe it before using.
• If the plug does not fit perfectly to the outlet, do not plug in.
• Be sure to use only standardized porous power outlet.
2) You must use the supplied adapter.
• It is dangerous to use other adapters.
3) Do not pull the cable by pulling.
• This may damage the cable or cause a fire.
4) Do not plug in or unplug with your wet hands.
• You may be electrocuted.
5) Do not bend the cable by force or leave it under any heavy object.
• A damaged cable may cause a fire.

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Note: Violating following instructions may cause slight damage of the appliance.
1) If you observe a strange smoke, odour or noise from the printer, unplug it before taking
following measures.
•Switch off the printer and unplug the set from the mains.
• After the disappearance of the smoke, call your dealer to repair it.
2) Install the printer on the stable surface.
• If the printer falls down, it may be broken and you may hurt yourself.
3) Use the approved accessories only and do not try to disassemble, repair or remodel it by
yourself.
• Call your dealer when you need these services.
• Do not touch the blade of auto cutter.
• If this happened, switch off and unplug the printer before calling your dealer.
Do not let water or other foreign objects drop into the printer.
5) Do not use the printer when it is out of order. This may cause a fire or an electrocution.
• Switch off and unplug the printer before calling your dealer.
6) Other considerations:
• Place the printer on a solid or base so that it cannot fall.
• Leave enough space around printer for operation and maintenance.
• Keep all liquids away from the printer.
• Do not expose the printer to high temperatures, direct sunlight or dust.
• Ensure the printer is connected to a socket with the correct mains voltage.
• Switch off the printer POWER supply when it’s not in use for a long time.
• To ensure the printing quality and reliability, suggest use the same quality or recommend
paper supplier.
• Pls. switch off the POWER supply when connect/disconnect all the ports or it will cause
damage to the printer control circuit.
• Never carry out maintenance or repair work yourself. Always contact a qualified service
Technician.
• Keep this User Manual in a place which is always easily accessible.

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3.Other Precautions
The copyright for this user manual and various other manuals is property of our company. Any
copying or conversion into electronic form and saving of this material without the express
written permission is strictly prohibited. Use of the information contained in this manual is not
subject to any patent liability. This manual has been prepared with utmost care and attention to
detail but may contain certain errors and/or omissions. Our company is not legally liable for any
damages resulting from the use of the information in this manual. Our company and its
affiliates are not legally liable (United States excluded) for any damages, loss, costs, and/or
expenses that result from the breakdown, malfunction, and/or misuse of the product due to
violation or neglect of the operation and maintenance information and instructions provided by
our company, as well as from the unauthorized alteration, repair, and/or modification of the
product by the user and/or third party. We are not legally liable for any damages and/or issues
resulting from the use of options and/or parts that are not authentic or authorized products.
4.WEEE (Waste Electrical and Electric Equipment)
This mark shown on the product or its literature indicates that the corresponding
item should not be discarded at the end of its working life with other household
waste. To prevent possible harm to the environment or human health from
uncontrolled waste disposal, please separate marked items from other types of waste and
recycle them responsibly to promote the sustained reuse of material resources. Household
users should contact either the retailer where they purchased this product, or their local
government office for details of where and how they can conduct environmentally safe
recycling of such items. Commercial users should contact their suppliers and check the terms
and conditions of purchase contracts. This product should not be combined with other
commercial waste for disposal.
Caution: This is a Class A product. In a domestic environment, this product may cause
radio interference in which the user may be required to take adequate measures.

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Chapter 1 Introduction
1.1 Packing List
1. Unpack the printer and keep the packing materials in case you need to ship the printer in the
future.
2. Any damages exist, please contact the iDPRT team.
Printer USB Cable Power Cord
Quick Start Guide CD Thermal Label
Note: The packing items are based on the order.

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1.2 Dimension
Unit: mm

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Chapter 2 Specifications
Items
Parameter
Printing
Printing method
Direct thermal
Resolution
203dpi(8dots/mm)
Printing speed
4 levels, Max.180mm/s
Printing width
Max.3.54 inches (80mm)
Printing length
0.984 inch(25mm) ~11.8 inches(300mm)
Processor
32bits RISC CPU
Memory
RAM
16MB
Flash
2MB
Detection
Sensors
Paper-out detection, black-marking detection,
cover-opening detection, paper exit detection
Media
Types
Receipt, Label (Folded paper or roll paper, die-cut)
Width
0.984 inch(25mm) ~3.15 inches(80mm)
Thickness
0.003 inch (80um) ~ 0.007 inch (220um)
Outside diameter
5 inches (127 mm)
Core diameter
1 inch (25.4mm), 1.5 inches (38.1mm)
Programming Language
TSPL
Software
Label design
iDPRT Bartender Ultralite, iDPRT Label Designer
Driver
Windows 2000/XP/Vista/7/8/8.1/10, Linux, macOS
Resident
Fonts
Bitmap font
Chinse: GBK FontA 12x12dots, FontB 24x24dots
English: ASCII 8×16, 12×24dots