Igloohome IGK3 Installation and maintenance instructions
1
Installers &
User guide
Keybox
Version 0.1 08/19
As our igloohome app is frequently updated, there may be changes to this manual.
Please refer to our website igloohome.co/support for the latest version of the manual.
Welcome!
This guide will get you up and running with your
igloohome Keybox In the meantime, you should follow
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Table of Contents
What’s Included 4
Specifications 5
Features 6
Preparing the Lock 8
App Onboarding 9
Unlocking 10
Locking 11
Lock Installation 12
Lock Behaviour 14
Managing Access in App 16
USB-C Jumpstart 17
Audio and LED Indicators 18
Troubleshoot 19
4
What’s Included
Keybox 3
Mounting Screws x2 Screws Anchors x2
Slim Shackle
Mounting Seal Rings x2 Screwdriver
5
Model
Battery Type
Battery Life
Emergency Power
Operation Temp
IP Rating
Body Material
Shackle Material
Weight
Unlock Mechanism
IGK3
4 x AAA Alkaline Batteries
Up to 12 months
USB-C Jumpstart
-20°C to 50°C
IP65
Zinc Alloy, Aluminium Alloy, Acrylic
Hardened Steel, Rubber
Net: 1kg, Gross: 1.3kg
Bluetooth, PIN code
Specifications
Front
33 mm
* DO NOT USE: Heavy Duty, Eveready, GP, or rechargeable batteries. Duracell & Energizer alkaline batteries
recommended. Please note that using better batteries will improve the performance and lifespan of the lock.
Storage Depth : 27 mm
108 mm
86.6 mm
Front (Opened)
166 mm
114 mm
Thickness: 53mm
30 mm
6
Low Battery Indicator
The Status Indicator shows red light
when battery level is 20% and below,
followed by a sound alert when the
keypad is woken up. The battery level
can also be monitored on the app and
is updated during Bluetooth Unlock.
Battery Life
The Keybox 3 can last up to 12
months with 4 AAA Alkaline battery.
Emergency Jump Start
If battery power is drained, connect
a USB-A to USB-C cable to a power
bank then plug it onto the USB-C
jumpstart port on the keybox to
provide emergency power.
Bluetooth Master Key
The igloohome Keybox 3 unlocks with
Bluetooth via the app.
Master PIN Code
The igloohome Keybox 3 unlocks with
a permanent Master PIN Code.
User PIN Code
The igloohome mobile app can
generate multiple types of User Pin
codes, e.g. One-Time, Permanent &
Duration.
Bluetooth Guest Key
The igloohome mobile app can
generate and share Bluetooth keys
based on duration with guests to
unlock the Keybox 3.
Features
PIN / Bluetooth Unlock
Battery
7
Masking Security Code
A total of 16 digits including the
masking digits can be entered to
prevent the PIN code from being
exposed.
Auto Relock
The Keybox 3 relocks automatically
when product is closed. User can
deactivate auto-relock function if
they prefer manual relock.
Keypad Security Lockout
Lock will dissallow any PIN entries
and sound an alarm when there is
a number of incorrect PIN attempt.
User can configure number of
incorrect attempts to trigger
timeout.
Features
Security
Weather Resistant
The Keybox 3 is able to withstand
weather conditions with protection
against dust and water (IP66).
8
Quick Start Guide
Loosen the 2 screws and
remove battery cover
Insert AAA Batteries
Secure battery cover tightly with 4 screws
Battery Cover
9
App Onboarding
In the factory mode (before pairing), the PIN to unlock the lock is 1 2 3 4 5 6 7 8 9 0
Test Factory PIN Unlock
2Register as a Lock User
a) Download igloohome from the App Store / Play Store
b) Create an account and login
3Pairing
a) Select [Add new igloohome lock]
Note: For existing users with other paired locks, go
to [Configuration], select [Add Locks] and follow the
instructions.
Setting Master PIN Code
4
Before proceeding, turn on your Bluetooth and ensure that you are within Bluetooth range
of the lock.
Go to [Access] and customize your [Master PIN] by editing it.
10
Keybox 3
Home
Unlocking
Bluetooth Unlock
a
1. Open your igloohome app
2. Tap on the “Bluetooth Unlock” button
3. The status indicator will flash green twice with 4 short
ascending tone once unlocked.
PIN Code
b
1. Press any button on the keypad to wake device up
2. Key in a valid PIN code (with or without masking pins)
followed by the “Unlock Icon”
3. The status indicator will flash green twice with 4 short
ascending tone once unlocked.
11
Auto Relock
a
Simple close the keybox in place and
Status Indicator will show green with a
long beep.
Manual Relock
b
Press and hold the Unlock icon on the bottom
right of the keypad for 2 seconds until the
status indicator will show green with a long
beep.
Note: Used when Auto Relock is “O”
Locking
1. Press any button on the keypad to wake device up
2. Key in a valid PIN code (with or without masking pins)
followed by the “Unlock Icon”
3. The status indicator will flash green twice with 4 short
ascending tone once unlocked.
12
Lock Installation
Secure Keybox on a handle or knob
a
1. Unlock the keybox
2. Push the shackle release to the right
3. Pull out the shackle
4. Secure on a handle or knob
5. Insert back the shackle
Shackle
Release
For door knobs,
use Slim Shackle
For door handles,
use Regular Shackle
13
Mount on a surface
b
1. Unlock the keybox
2. Drill holes on a wall
3. Hammer the screw anchors into the holes
4. Mount the Keybox 3 on the wall with the
mounting seal rings and 2 screws
Mounting Seal Rings
Push Out
Rubber
14
Note: User is able to Enable and Disable Keypad Security Lockout via Bluetooth.
5 consecutive PIN Code attempts by default
(Configurable via Bluetooth)
Keypad Security Lockout
After 1 / 5 / 10 Minutes
or
Master / Guest Bluetooth Unlock
Single flash White LED on keypad and Red LED
on status indicator when keypad is triggered.
Please refer to table below.
Triggered by
Disable By
Behaviour
Duration
Lock Behaviour
15
Note: User is able to Enable and Disable Keypad Security Lockout via Bluetooth.
1st Time
2nd Time
3rd and
Consecutive Time
30 Sec
60 Sec
90 Sec
1 Min
5 Min
10 Min
Triggered Security Alarm Keypad Lockout
Lock Behaviour
16
Managing Access in App
PIN codes can be generated on the app under [Access], press [New Key] and choose either
One-Time, Permanent or Duration PIN.
Pin codes will expire if its not use within its activation period. Refer to the table below.
Note: Duration PIN code end times can be customised within a 28-day timeframe. Past this
timeframe, the end time will automatically be configured to the start time.
Creating PIN codes
2Bluetooth Guest Key
PIN Type Use PIN within*
Permanent PIN 24 hrs of generation
One-Time PIN 24hrs of generation
Duration PIN 24hrs from the start time
Bluetooth Guest Key can be shared with other users for mobile access. It allows your guests
to unlock the igloohome smart lock via Bluetooth.
There are 3 steps to using a Shared Bluetooth Key
1. Under [Access], press [New Key] and choose [Bluetooth Key] under
[Access Type]. Proceed to share the key after it is created.
2. Guest receives the Bluetooth Key by one of these methods:
• Clicking the URL given and follow the instructions.
• Claiming Bluetooth Key under [Configuration].
3. Guest can now use the Bluetooth Key under the Guest Bluetooth Key Section
whenever he/she is within range of the lock.
Notes:
• The owner can revoke the Bluetooth Key in App.
• Bluetooth Key must be accepted within 1 hour generation before it expires.
17
USB-C Jumpstart Feature
1. Connect the USB-A to USB-C cable to a power bank then plug it
onto the USB-C jumpstart port on the keybox.
2. While the USB-A to USB-C cable is connected to the power bank,
key in PIN code on the keypad followed by to unlock.
USB-C Jumstart
1. Connect the USB-A to USB-C cable to a power bank then plug it
onto the USB-C jumpstart port on the keybox.
2. While the USB-A to USB-C cable is connected to the power bank,
key in PIN code on the keypad followed by to unlock.
USB-C Jumpstart Feature
18
Audio and LED indications
Bluetooth Connection
Successfully Unlocked
Successfully Locked
Incorrect PIN
Deleted PIN
Obstruction Alarm
Security Lockout
Alarm
Security Lockout
Deactivated
Low Battery Alert
Hard Reset / Unpair
Power Start Up
Status indicator flashes Blue
Ascending 4 fast tones after unlocked
and flash Green LED 2 times
1 long beep after Padlock is locked and
Green LED for 2 seconds
4 short beeps and flash Red 2 times
3 sets of 4 short beeps and flash Red 2 times
6 sets of 4 short beeps
Low - High siren for 30 / 60 / 90 seconds
2 long beeps
Descending 3 fast tones when keypad is woken
up and breathing Red LED
Descending 4 slow tones
2 slow beeps then 2 quick beeps
Actions Indications
19
FCCWarningStatement
Changesormodificationsnotexpresslyapprovedbythepartyresponsiblefor
compliancecouldvoidtheuser’sauthoritytooperatetheequipment.This
equipmenthasbeentestedandfoundtocomplywiththelimitsforaClassB
digitaldevice,pursuanttoPart15oftheFCCRules.Theselimitsaredesigned
toprovidereasonableprotectionagainstharmfulinterferenceina
residentialinstallation. This equipment generates uses and can radiate radio
frequency energy and, if not installedandusedinaccordancewith the
instructions,maycauseharmfulinterferencetoradiocommunications.
However,thereisnoguaranteethatinterferencewillnotoccurinaparticular
installation.Ifthisequipmentdoescauseharmfulinterferencetoradioor
televisionreception,whichcanbedeterminedbyturningtheequipmentoff
andon,theuserisencouragedtotrytocorrecttheinterferencebyoneor
moreofthefollowingmeasures:
‐‐ Reorientorrelocatethereceivingantenna.
‐‐ Increasetheseparationbetweentheequipmentandreceiver.
‐‐Connecttheequipmentintoanoutletonacircuitdifferentfromthatto
whichthereceiverisconnected.
‐‐ Consultthedealeroranexperiencedradio/TVtechnicianforhelp.
Thisdevicecomplieswithpart15oftheFCCRules.Operationissubjectto
thefollowing
twoconditions:(1)Thisdevicemaynotcauseharmfulinterference,and
(2) this device must accept any interference received, including
interference that may cause undesiredoperation.
20
For enquiries go to:
igloohome.co/support
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