IKEA ISANDE User manual

ISANDE
AU

ENGLISH 4

ENGLISH 4
Safety instructions 4
Product description 9
First use 10
Daily use 10
Cleaning and maintenance 12
What to do if ... 13
Technical data 15
Electrical connection for Australia 15
IKEA GUARANTEE 16
Safety instructions
Contents
Important to be read and
observed
Before using the appliance, read
these safety instructions. Keep
them nearby for future reference.
These instructions and the
appliance itself provide important
safety warnings, to be observed at
all times. The manufacturer
declines any liability for failure to
observe these safety instructions,
for inappropriate use of the
appliance or incorrect setting of
controls.
Very young children (0-3 years)
should be kept away from the
appliance. Young children (3-8
years) should be kept away from
the appliance unless continuously
supervised. Children from 8 years
old and above and persons with
reduced physical, sensory or
mental capabilities or lack of
experience and knowledge can
use this appliance only if they are
supervised or have been given
instructions on safe use and
understand the hazards involved.
Children must not play with the
appliance. Cleaning and user
maintenance must not be carried
out by children without supervision.
PERMITTED USE
CAUTION: The appliance is not
intended to be operated by means
of an external timer or separate
remote controlled system.
This appliance is intended to
be used in household and similar
applications such as: staff kitchen
areas in shops, ofces and other
working environments; farm
houses; by clients in hotels, motels,
bed & breakfast and other
residential environments.
This appliance is not for
professional use. Do not use the
appliance outdoors.
The appliance is designed
for operation in places where the
ambient temperature comes within
the following ranges, according
to the climatic class given on the
rating plate. The appliance may
not work properly if it is left for a
long time at a temperature outside
the specied range.

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Climatic Class Amb. T. (°C)
SN From 10 to 32
N From 16 to 32
ST From 16 to 38
T From 16 to 43
This appliance does not contain
CFCs. The refrigerant circuit
contains R600a (HC). Appliances
with Isobutane (R600a): isobutane
is a natural gas without
environmental impact, but is
ammable.
Therefore, make sure the
refrigerant circuit pipes are not
damaged, especially when
emptying the refrigerant circuit.
WARNING: Do not damage
the appliance refrigerant circuit
pipes.
WARNING: Keep ventilation
openings, in the appliance
enclosure or in the built-in
structure, clear of obstruction.
WARNING: Do not use
mechanical, electric or chemical
means other than those
recommended by the
Manufacturer to speed up the
defrost process.
WARNING: Do not use or place
electrical devices inside the
appliance compartments if they
are not of the type expressly
authorised by the Manufacturer.
WARNING: Ice trays must be
lled with potable water only.
Do not store explosive
substances such as aerosol cans
with a ammable propellant in this
appliance.
Do not swallow the contents
(non-toxic) of the ice packs
(provided with some models).
Do not eat ice cubes or ice
lollies immediately after taking
them out of the freezer since they
may cause cold burns.
For products designed to use
an air lter inside an accessible
fan cover, the lter must always be
in position when the refrigerator is
in function.
Do not store glass containers
with liquids in the freezer
compartment since they may
break.
Do not obstruct the fan (if
included) with food items.
After placing the food check that
the door of the compartments
closes properly, especially the
freezer door.
Damaged gaskets must be
replaced as soon as possible.
Use the refrigerator
compartment only for storing fresh
food and the freezer compartment
only for storing frozen food,
freezing fresh food and making ice
cubes.
Avoid storing unwrapped food
in direct contact with internal

ENGLISH 6
surfaces of the refrigerator or
freezer compartments.
Appliances could have special
compartments (Fresh Food
Compartment, Zero Degree Box,
etc.). Unless specied in the
specic booklet of product, they
can be removed, maintaining
equivalent performances.
C-Pentane is used as blowing
agent in the insulation foam and it
is a ammable gas.
INSTALLATION
The appliance must be
handled and installed by two or
more persons - risk of injury. Use
protective gloves to unpack and
install - risk of cuts.
Installation, including water
supply (if any) and electrical
connections, and repairs must be
carried out by a qualied
technician. Do not repair or
replace any part of the appliance
unless specically stated in the
user manual. Keep children away
from the installation site. After
unpacking the appliance, make
sure that it has not been damaged
during transport.
In the event of problems, contact
the dealer or your nearest After-
sales Service. Once installed,
packaging EN waste (plastic,
styrofoam parts etc.) must be
stored out of reach of children -
risk of suffocation. The appliance
must be disconnected from the
power supply before any
installation operation - risk of
electric shock. During installation,
make sure the appliance does not
damage the power cable - risk of
re or electric shock. Only activate
the appliance when the installation
has been completed.
Be careful not to damage the
oors (e.g. parquet) when moving
the appliance. Install the appliance
on a oor or support strong
enough to take its weight and in a
place suitable for its size and use.
Make sure the appliance is not
near a heat source and that the
four feet are stable and resting on
the oor, adjusting them as
required, and check that the
appliance is perfectly level using a
spirit level. Wait at least two hours
before switching the appliance on,
to ensure that the refrigerant circuit
is fully efcient.
WARNING: To avoid a hazard
due to instability, positioning or
xing of the appliance must be
done in accordance with the
manufacturer instructions. It is
forbidden to place the refrigerator
in such way that the metal hose of
gas stove, metal gas or water
pipes, or electrical wires are in
contact with the refrigerator back
wall (condenser coil).
All dimensions and spacing
needed for installation of the

ENGLISH 7
appliance are in the Installation
instruction booklet.
ELECTRICAL WARNINGS
It must be possible to
disconnect the appliance from the
power supply by unplugging it if
plug is accessible, or by a multi-
pole switch installed upstream of
the socket in accordance with the
wiring rules and the appliance
must be earthed in conformity with
national electrical safety
standards.
Do not use extension leads,
multiple sockets or adapters. The
electrical components must not be
accessible to the user after
installation. Do not use the
appliance when you are wet or
barefoot. Do not operate this
appliance if it has a damaged
power cable or plug, if it is not
working properly, or if it has been
damaged or dropped.
If the supply cord is damaged,
it must be replaced with an
identical one by the manufacturer,
its service agent or similarly
qualied persons in order to avoid
a hazard - risk of electric shock.
CLEANING AND MAINTENANCE
WARNING: Ensure that the
appliance is switched off and
disconnected from the power
supply before performing any
maintenance operation; never use
steam cleaning equipment - risk of
electric shock.
Do not use abrasive or harsh
cleaners such as window sprays,
scouring cleansers, ammable
uids, cleaning waxes,
concentrated detergents, bleaches
or cleansers containing petroleum
products on plastic parts, interior
and door liners or gaskets. Do not
use paper towels, scouring pads,
or other harsh cleaning tools.

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Disposal of packaging materials
The packaging material is 100% recyclable
and is marked with the recycle symbol .
The various parts of the packaging must
therefore be disposed of responsibly and
in full compliance with local authority
regulations governing waste disposal.
Disposal of household appliances
This appliance is manufactured with
recyclable or reusable materials.
Dispose of it in accordance with local waste
disposal regulations.
For further information on the treatment,
recovery and recycling of household
electrical appliances, contact your local
authority, the collection service for
household waste or the store where you
purchased the appliance.
By ensuring this product is disposed of
correctly, you will help prevent negative
consequences for the environment and
human health.
The symbol on the product or on the
accompanying documentation indicates
that it should not be treated as domestic
waste but must be taken to an appropriate
collection center for the recycling of
electrical and electronic equipment.
Energy saving tips
To guarantee adequate ventilation follow
installation instructions.
Insufcient ventilation at the back of the
product increases energy consumption and
decreases cooling efciency.
Frequent door opening might cause an
increase in Energy Consumption.
The internal temperature of the appliance
and the Energy Consumption may be
affected also by the ambient temperature,
as well as location of the appliance.
Temperature setting should take into
consideration these factors.
Reduce door opening to a minimum.
When thawing frozen food, place in the
refrigerator. The low temperature of the
frozen products cools the food in the
refrigerator. Allow warm food and drinks to
cool down before placing in the appliance.
Positioning of the shelves in the refrigerator
has no impact on the efcient usage of
energy. Food should be placed on the
shelves in such way to ensure proper air
circulation (food should not touch each other
and distance between food and rear wall
should be kept).
You can increase storage capacity of frozen
food by removing baskets and, if present,
Stop Frost shelf.
Do not worry about noises coming from the
compressor which are described as normal
noises in this product’s Quick Guide.

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Product description
Carefully read the operating instructions
before using the appliance.
Accessories
Ice tray
1x
Ice scraper
1x
Refrigerator compartment
1Fan
2LED light
3Shelves
4Crisper drawer cover
5Crisper
6Rating plate
(located at side of crisper)
7Control panel
10 Dairy compartment
11 Door trays
12 Bottle holder
13 Bottle bin
Least cold zone
Intermediate zone
Coldest zone
Freezer compartment
8Top drawer (freezing area)
9Middle and bottom drawers (storage
area for frozen and deep frozen
food)
Note: All shelves, door trays and racks are
removable.
The ideal temperatures for preserving foods
are already factory-set.
Carefully read the user handbook
provided before using the appliance.
2
10
11
12
13
4
3
6
5
7
8
1
9

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Connect the appliance to the mains power
supply.
A beep may be emitted by some models,
to indicate that the temperature alarm has
intervened: press and hold the button to
switch off acoustic alarms. As applicable,
insert the anti-bacterial/anti-odour lter into
the fan as indicated on the lter package.
Note: after switching on, the refrigerator
needs approximately 4/5 hours to reach
the correct temperature for storing a normal
fridge load of food.
First use
Refrigerator compartment temperature
To change the temperature push the
“Fridge” button. Every time you press the
button you cool down the temperature by
1°C, from 8°C to 2°C.
Fast Cool
Press the “Fridge” button for 3 seconds
before placing a large quantity of fresh
food in the refrigerator compartment.
When the function is turned on, the icon
will be displayed. The function turns off
automatically after 6 hours, or manually by
pressing the “Fridge” button for 3 seconds.
Deactivating acoustic alarms (Stop Alarm)
To deactivate the acoustic signals, press the
“Stop Alarm” button briey.
On/Standby
Press for 3 seconds to switch off the
appliance. In Standby mode, the two
hyphens and the light in the refrigerator
compartment come off. To switch the
product back on, simply press the button
briey again.
Note: This operation does not disconnect
the appliance from the power supply.
Key Lock
The key lock can be activated/deactivated
by keeping the “Key Lock” button pressed
for 3 seconds, until a conrmation sound is
heard (the icon lights up). If you press any
button while the key lock is active, you will
hear a sound and the “Key Lock” icon will
start to ash.
Daily use
ARefrigerator compartment temperature
B“Stop Alarm” button
C“On/Standby” button
D“Key Lock” button
EFreezer compartment temperature
Control panel
A B C ED

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Freezer compartment temperature
To change the temperature push the
“Freezer” button. Every time you press the
button you cool down the temperature by
2°c, from -12°c to -24°c.
Fast Freeze
Press the “Freezer” button for 3 seconds
24 hours before placing large amounts of
food in the freezer compartment. When the
function is activated, the icon lights up.
This function is automatically deactivated
after 48 hours, or manually by pressing the
“Freezer” button again.
Note: The food to be frozen must not be
touching already frozen food.
Fan
The fan is factory set to ACTIVE. The fan
can be deactivated by pressing the button
on the base (as shown in the gure). If the
room temperature exceeds 27°C or if water
droplets form on the glass shelves, the fan
must be on in order to guarantee the correct
preservation of food. Deactivation of the
fan enables energy consumption to be
optimised. Do not obstruct the suction zone
with food.
Freezer compartment
The freezer compartment stores
frozen food (for the period indicated on the
package) and freezes fresh food.
The amount of fresh food that can be frozen
in 24 hours is shown on the rating plate;
place the food in the freezer compartment
(see ‘Fast Freezing’ paragraph), leaving
enough space around the packages to
allow air to circulate. Refreezing partially
thawed food is not recommended.
Note: the ambient temperature, door
opening frequency and position of the
appliance can affect the temperatures
inside the two compartments. Set the
temperature based on these factors.
Making ice cubes
Fill the ice cube tray 2/3 full and place it in
the freezer compartment. Never use sharp
or pointed objects to remove the ice.
Removing drawers
To create more space, the freezer
compartment can be used without drawers.
Pull the drawers all the way out, lift them up
a little and remove. Make sure that, once the
food has been placed on the shelves, the
door closes properly.
Freezer block
Freezer blocks could be placed directly
on the frozen food (for best efciency we
recommend placing them in upper drawer).
In case of power faillure they guarantee a
longer cold reserve that protects the froozen
food. All performance declarations are
without considering the freezer blocks.

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Appliance maintenance and cleaning
Clean the appliance regularly using a cloth
and a solution of lukewarm water and
neutral detergent specically formulated for
refrigerator interiors. Never use abrasive
detergents. Clean inside the defrost
water drain outlet on the rear wall of the
refrigerator (near the fruit and vegetable
crisper drawer) regularly, using the tool
supplied with the appliance so as to ensure
defrost water is removed correctly (see
gure).
Before all cleaning or maintenance
procedures, unplug the appliance from the
mains or disconnect the electricity supply.
Defrosting the freezer compartment
No Frost models do not need defrosting.
Storing food
Wrap food so that no water, moisture or
condensate can enter; this will prevent
odours or aromas going from one part to
another in the refrigerator, ensuring better
preservation of frozen foods.
Never place hot food in the freezer. Cooling
hot foods before freezing saves energy and
prolongs the life of the appliance.
When the appliance is not in use
Unplug the appliance from the mains, then
empty, defrost (if necessary) and clean
it. Leave the doors ajar, so that air can
circulate inside the compartments. This will
prevent the formation of mould and bad
odours.
During blackouts
Keep the doors closed to allow the stored
food to stay cold as long as possible. Do
not refreeze partially thawed food. If the
blackout persists, the blackout alarm may
sound.
Changing led
To replace LED lighting, contact the After-
Sales Service for assistance.
LED lights last longer than normal bulbs,
they illuminate better and are more
environmentally friendly.
Cleaning and maintenance

ENGLISH 13
What to do if... Possible causes: Solutions:
The control panel is switched off,
the appliance does not work.
The appliance could be in
On/Standby mode.
Activate the appliance with the
On/Standby button.
There may be an appliance
power supply problem.
Make sure:
- there is not a power outage
- the plug is properly inserted in
the power socket and the mains
double-pole switch (if present) is
in the correct position (i.e. allows
the appliance to be powered)
- the household electrical system
protection devices are efcient
- the power cable is not broken.
The inside light does not work. The light may need
replacing.
Models with lamp: disconnect the
appliance from the power supply,
check the lamp and, if necessary,
replace it with a new one (see the
section “Changing LED”). Contact
the After Sales Service.
The appliance could be in
On/Standby mode.
Activate the appliance with the
On/Standby button.
The temperature inside the
compartments is not low enough.
There could be various
causes (see "Solutions").
Make sure:
- the doors close properly
- the appliance is not installed
near a heat source
- the set temperature is adequate
- the circulation of air through
the vents at the bottom of the
appliance is not obstructed.
There is water on the bottom of the
refrigerator compartment.
The defrost water drain is
blocked.
Clean the defrost water drain
hole (see the section "Appliance
Maintenance and Cleaning").
The front edge of the appliance, at
the door striker seal, is hot.
This is not a defect. It
prevents condensation from
forming.
No remedy is necessary.
The red light ashes and an
acoustic alarm sounds.
Door open alarm
Activated when a door
remains open for a long
period of time.
Close the doors of the product to
deactivate the acoustic alarm.
If the acoustic alarm does not go
off it is a power failure alarm (see
the section Power failure alarm).
What to do if ...

ENGLISH 14
What to do if... Possible causes: Solutions:
The red light comes on, an
acoustic alarm sounds and the
letter “F” ashes on the display.
Malfunction alarm
The alarm indicates a fault
in a technical component.
Call the authorised Service
Centre. Press the “Stop Alarm”
button to deactivate the acoustic
signal.
The red light ashes and an
acoustic alarm sounds even with
the door closed.
Blackout alarm
Activated when the power
is cut off for an extended
period of time, causing
the freezer compartment
temperature to rise.
Note: A different product
temperature cannot be
set until the power failure
alarm is deactivated
Before deactivating the acoustic
signal, it is advisable to pay
attention to the temperature
shown on the temperature
display, corresponding to the
highest temperature reached in
the freezer compartment during
the power failure. Press the
“Stop Alarm” button briey to
deactivate the acoustic signal.
After pressing the button, the
temperature display shows the
set temperatures again. If the
freezer compartment has not
yet reached the optimum food
preservation temperature, the
freezer compartment temperature
alarm could be activated (see
freezer compartment temperature
alarm). Check the food before
consuming it.
The red light comes on (without
ashing), an acoustic alarm sounds
and the freezer compartment
temperature display ashes.
Freezer compartment
temperature alarm
The temperature
alarm indicates that
the temperature of the
compartment is not at its
optimum level. This may
happen: when it is rst
used, after defrosting
and/or cleaning, if large
amounts of food are placed
inside the freezer or when
the freezer door has not
been shut properly.
Press the Stop Alarm button to
deactivate the acoustic signal.
When the optimal temperature
conditions have been reached,
the red light switches off
automatically. If the temperature
alarm persists, contact the After
Sales Service.

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Before contacting the After-sales service:
Switch the appliance on again to see if the
problem has disappeared. If not, switch it
off again and repeat the operation after an
hour.
If your appliance still does not work
properly after carrying out the checks listed
in the troubleshooting guide and switching
the appliance on again, contact the After-
sales service, clearly explaining the problem
and specifying:
• the type of fault;
• the model;
• the type and serial number of the
appliance (given on the rating plate);
• the Service number (the number
after the word SERVICE on the
rating plate inside the appliance)
Technical data
Product dimensions ISANDE
Height 17 70
Width 540
Depth 545
Net Volume (l)
Fridge 196
Freezer 62
Defrost system
Fridge Automatic
Freezer Automatic
Star Rating 4
Energy consumption (kwh per year) 385
Noise level (dba) 38
Energy star rating 2,5 star
XXXXXXXXXXXXX XXXXXXXXX
XXXXXXXXXXXXX XXXXXXXXX
XXXXXXXXXXXXX XXXXXXXXX XXXXXXXXXXXXX XXXXXXXXX
XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX
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XXXXX
XXXXX
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XXXXX
XXXXX
XXXXX
XXXXX
XXXXX
XXXXX
XXXXX
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00000
The technical information are
situated in the rating plate on the
internal side of the appliance and in
the energy label
Electrical connection for Australia
Power Cord and Plug: Declared Article –
Mandatory Approval Applies:
Current Australian Approval Certicates will
need to be forwarded, showing compliance with
applicable Australian Standards, as noted below.
Plug to have insulated pins. Plug and Cord to have
approval marking, as required by the relevant
Approval Certicate
· AS/NZS 3112: 2004 with Amendment 1, for Plug
· AS 3191: 2008, for Cord, or;
· ‘HAR’ Certication, for Cord

ENGLISH 16
IKEA GUARANTEE
How long is the IKEA guarantee valid?
This guarantee is valid for ve years from the
original date of purchase of your appliance
at IKEA Pty Ltd,
ABN 84 006 270 757 or at Cebas Pty Ltd,
ABN 15 009 156 003.
The original sales receipt, is required as
proof of purchase.
If service work is carried out under
guarantee, this will not extend the guarantee
period for the appliance.
Who will execute the service?
IKEA has appointed Whirlpool (Australia)
Pty Ltd as the authorised service network
partner.
• If you encounter any trouble with the
If you encounter any trouble with the
appliance and wish to register a call with
Whirlpool, please call:
Australia contact centre:
1300 363 344.
Or use the Contact Us form at the
website: www.whirlpool.com.au
The principal address and contact details
in Australia are:
www.IKEA.com.au or
• For Queensland, New South Wales and
Victorian customers please contact:
IKEA Pty Ltd
IKEA Service OfceL1 Clock Tower, 630
Princes Highway
Tempe, NSW 2044
Victoria: [phone]
New South Wales: [phone]
Queensland: [phone]
IKEA Perth: [phone]
IKEA Adelaide: [phone]
• For Western Australian and South
Australian cutomers please contact:
Cebas Pty Ltd
8c Sunray Drive,
Innaloo WA 6018 Australian
IKEA Perth: [phone]
IKEA Adelaide: [phone]
For after sales service, contact Whirlpool
(Australia) on 1300 363 344.
Or use the Contact Us form at the website:
www.whirlpool.com.au.
What does this guarantee cover?
The guarantee covers applicable faults of
the appliance, which have been caused by
faulty construction or material faults from the
date of purchase from IKEA.
This guarantee applies to domestic use only.
The products have been designed and
tested for domestic purposes only and this
guarantee does not cover damage arising
from use of the Product in a commercial
environment.
The exceptions are specied under the
headline “What is not covered under this
guarantee?” Within the guarantee period,
the costs to remedy the fault e.g. repairs,
parts, labour and travel will be covered,
provided that the appliance is accessible for
repair without special expenditure. Replaced
parts become the property of IKEA.
The guarantee exists only if the appliance
complies and is installed in accordance with:
• The technical specications.
• The Assembly Instructions and user
manual Safety Information.
IKEA’s guarantee is subject to Australian
Consumer Law - see Schedule 2 to
Competition and Consumer Act, 2010.
This guarantee is in addition to (and does
not exclude, restrict or modify in any way)
any non-excludable statutory warranties in
Australia.
What will IKEA do to correct the problem?
IKEA appointed service provider will
examine the product and decide, at its
sole discretion, if it is covered under this
guarantee. If considered covered, IKEA
service provider or its authorized service
partner through its own service operations,
will then, at its sole discretion, either repair
the defective product or replace it with the
same or a comparable product.

ENGLISH 17
What is not covered under this guarantee?
• Normal wear and tear.
• Deliberate or negligent damage,
damage caused by failure to observe
operating and maintenance instructions,
incorrect installation or by connection
to the wrong voltage, damage caused
by chemical or electrochemical reaction,
rust, abrasion or scratching, corrosion or
water damage including but not limited
to damage caused by excessive lime in
the water supply, damage caused by
abnormal environmental conditions.
• Damage caused from the use of the
appliance in a manner other than
the use for which it was specically
designed.
• Damage caused by power outages,
electrical power surge or improper
supply voltage via connection to Supply
Authority mains or alternative supply
systems.
• Consumable parts including batteries
and lamps, removable wire, glass and
plastic trays and other accessories.
• Internal or external damage as a result
of excessive use of cleaning products or
cleaning agents.
• Non-functional and decorative parts
which do not affect normal use of the
appliance, including any scratches and
possible color differences.
• Accidental damage or blockages caused
by foreign objects, eg. coins, underwires,
nails, buttons or jewellery, or substances
and cleaning or unblocking of lters,
drainage systems or soap drawers
• Damage caused by vermin, insects or
pets.
• Note – internal or external cabinet
transport damage must be reported
within 7 days of purchase date.
• Damage to the following parts: ceramic
glass, accessories, crockery and cutlery
baskets, feed and drainage pipes, seals,
lamps and lamp covers, screens, knobs,
casings and parts of casings. Unless such
damages can be proved to have been
caused by production faults.
• Cases where no fault could be found
during a technician’s visit.
• Any consequential loss due to appliance
failure.
• Repairs not carried out by our appointed
service providers and/or an authorized
service contractual partner or where non
original parts have been used.
• Repairs to parts or systems caused by
unauthorized modications made to
appliance.
• Repairs caused by installation which is
faulty or not according to specication.
• Problems caused by incorrect or
inadequate venting of the appliance.
• The use of the appliance in a non
domestic environment i.e. professional
use.
• Transportation damages. If a customer
transports the product to his home or
another address, IKEA is not liable for
any damage that may occur during
transport.
However, if IKEA delivers the product
to the customer’s delivery address, then
damage to the product that occurs
during this delivery will be covered by
IKEA.
• Cost for carrying out the initial
installation of the IKEA appliance.
However, if an IKEA appointed
Authorized Service Centre or its
authorized service partner repairs or
replaces the appliance under the terms
of this guarantee, the Authorized Service
Centre or its authorized service partner
will reinstall the repaired appliance or
install the replacement, if necessary.
• The benets conferred by this express
warranty are in addition to all other
conditions, warranties, guarantees, rights
and remedies expressed or implied
by the Trade Practices Act and similar
State and Territory laws and all other
obligations and liabilities on the part of

ENGLISH 18
the manufacturer or supplier and nothing
contained herein shall restrict or modify
such rights, remedies, obligations or
liabilities.
How country law applies?
Our goods come with guarantees that
cannot be excluded under the Australian
Consumer Law (ACL).
You are entitled to a replacement or refund
for a major failure and for compensation for
any other reasonably foreseeable loss or
damage.
You are also entitled to have the goods
repaired or replaced if the goods fail to be
of acceptable quality and the failure does
not amount to a major failure.
This guarantee is not intended in any way
to limit or exclude such rights and remedies
that you may have under law.
You can nd out more information about
the Australian Consumer Law on the ACCC
website: www.accc.gov.au
Area of validity
The IKEA guarantee applies only to products
purchased and installed in AUSTRALIA.
What you must do to make a claim under
the guarantee
To make a claim under the guarantee
contact IKEA Authorized Service Centre
at the above address, the IKEA catalogue
or refer to www.ikea.com.au for your local
store customer service phone number, online
email and opening times. Please describe
the problem that you are facing with the
appliance in detail along with your product
article number (8 digit code) and date of
purchase at the time of call registration.
Please do not hesitate to contact the
dedicated Authorized Service Centre for
IKEA appliances to:
1. Make a service request under this
guarantee.
2. Ask for clarication on installation of the
IKEA appliance in the dedicated IKEA
kitchen furniture.
3. Ask for clarication on user manual
contents and specications of the IKEA
appliance.
To ensure that we provide you with the
best assistance, please read carefully the
Assembly Instructions and/or the User
Manual section of this booklet before
contacting us.
How to reach if you need our service
The Whirlpool call centre team will assist you
on the phone with basic trouble shooting for
your appliance at the time of warranty call
registration.
1300 363 344
Or use the Contact Us
form at the website:
www.whirlpool.com.au
Please describe the problem that you are
facing with the appliance in detail along
with your product model number, serial
number, date of purchase at the time of
call registration.
Please also always refer to the IKEA article
number (8 digit code) and 12 digit service
number placed on the rating plate of your
appliance.
SAVE THE SALES RECEIPT!
Kindly keep all these details and
original invoice of purchase handy
during the service technician’s visit to
enable him to carry out the job. It is
your proof of purchase and required
for the guarantee to apply.

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© Inter IKEA Systems B.V. 2016 18535 AA-2005560-3