inform ETR EVO Series User manual

INSTALLATION and OPERATING
MANUAL
ETR EVO SERIES .
THREE PHASE IN –THREE PHASE OUT
UNINTERRUPTIBLE POWER SYSTEMS
10-200kVA

ETR EVO UPS User Manual (Ver. 1.0) Page ii
Important Notices!
Thank you for choosing Inform UPS Systems.
This manual contains important information about technical properties, installation, comissioning of the UPS
and contains safety information for users and loads. Learning and applying of the subjects in this manual is
necessary to use UPS safely and correctly.
Units that are labeled with a CE mark comply with the Standard: EN 62040-1 and EN 62040-2.
Read the manual completely before working on this equipment!
Keep this manual near UPS for easy consultation!
Reproduction, adaptation, or translation of this manual is prohibited without prior written
permission of Inform Company, except as allowed under the copyright laws.
The manufacturer reserves the rights to change the technical specifications and design
without notice.
INFORM reserves the rights to change the information in this document without notice.

ETR EVO UPS User Manual (Ver. 1.0) Page iii
Description of the Symbols Used in the Manual
Description of the Abbreviations Used in the Guide
UPS: Uninterruptible Power Systems
EPO: Emergency Power Off
RS232: Serial Communication Protocol
SNMP: Simple Network Management Protocol
V: Voltage
A: Ampere
P: Power
For Input, Output and Manual Bypass Circuit Breaker;
“I” (ON): Closing the Circuit
“0” (OFF): Opening the Circuit
For Battery Circuit Breaker;
Active (ON/I): Closing the Fast Fuse Holder
Passive (OFF/0): Opening the Fast Fuse Holder
Manufacturer
INFORM ELEKTRONİK SAN. ve TIC. A.S.
Emek Mah. Ordu Cad. No: 51 34785 Sancaktepe/ISTANBUL
Phone : [phone]
Fax : [phone]
This symbol points out the instructions which are especially important.
This symbol points out the risk of electric shock if the following instruction is not obeyed.
This symbol points out the instructions, which may be resulted with the injury of the
operator or damage of the equipment if not obeyed.
All packing material must be recycled in compliance with the laws in force in the country
where the system is installed.

ETR EVO UPS User Manual (Ver. 1.0) Page iv
INDEX
1. WARRANTY.........................................................................................................................................1
1.1. Terms of Warranty ......................................................................................................................1
1.2. Out of Warranty Terms and Conditions......................................................................................1
2. SAFETY................................................................................................................................................2
2.1. Important Notice for UPS............................................................................................................2
2.2. Important Notice for Battery ......................................................................................................3
2.3. Description of the Symbols Used on the Labels Applied to the UPS ..........................................3
3. REQUIREMENT ...................................................................................................................................4
3.1. Transportation.............................................................................................................................4
3.2. Placement....................................................................................................................................4
3.3. Storage ........................................................................................................................................5
3.4. Electrical Requisites.....................................................................................................................5
4. UNPACKING AND INSTALLATION OF UPS ..........................................................................................7
4.1. Unpacking and Moving................................................................................................................8
4.2. Installation Procedures .............................................................................................................10
4.2.1. Power Connections.............................................................................................................10
4.2.2 Communiation Interface Connection..................................................................................22
5. MODES OF OPERATION....................................................................................................................28
5.1. Bypass Operation (Eco-Mode) ..................................................................................................29
5.2. Online Operation.......................................................................................................................30
5.3. Battery Operation .....................................................................................................................30
5.4. No Operation.............................................................................................................................32
5.5. Manual Bypass Operation .........................................................................................................33
6. FRONT PANEL...................................................................................................................................34
6.1. Colourful Graphical Touchscreen Panel....................................................................................35
6.2. Menu .........................................................................................................................................38
6.2.1. Alarms Menu ......................................................................................................................38
6.2.2. Measurements Menu .........................................................................................................39
6.2.3. Settings Menu.....................................................................................................................40
6.2.4. Diagnostics Menu ...............................................................................................................43
6.2.5. About Menu........................................................................................................................44
6.2.6. Command Menu.................................................................................................................45
7. OPERATING PROCEDURES ...............................................................................................................47
7.1. Preparations..............................................................................................................................47
7.2. Presettings of UPS .....................................................................................................................48
7.3. Commissioning ..........................................................................................................................48

ETR EVO UPS User Manual (Ver. 1.0) Page v
7.3.1. Starting Up the UPS with Internal Battery .........................................................................48
7.3.2. Starting Up the UPS with External Battery.........................................................................49
7.4. Decommissioning ......................................................................................................................49
7.5. Starting Up the UPS without Battery ........................................................................................49
7.6. Manual (Maintenance) Bypass Commissioning Instruction .....................................................50
7.7. Manual (Maintenance) Bypass Decommissioning Instruction .................................................50
7.8. Emergency Power Off (EPO)......................................................................................................51
8. MAINTENANCE.................................................................................................................................52
8.1. Batteries ....................................................................................................................................52
8.2. Battery Fuses.............................................................................................................................53
8.3. Fans ...........................................................................................................................................53
8.3. Capacitors..................................................................................................................................53
9. TROUBLESHOOTING.........................................................................................................................54
9.1. Output Short Circuit Alarm........................................................................................................54
9.2. High Inrush Current Load at the Output ...................................................................................55
9.3. Bypass voltage bad shape Alarm...............................................................................................55
9.4. Bypass phase sequence wrong Alarm.......................................................................................55
9.5. Bypass not synchronized Alarm ................................................................................................55
9.6. Input phase sequence wrong Alarm .........................................................................................55
9.7. Input not synchronized Alarm...................................................................................................55
9.8. DC voltage low/DC not equal to input voltage Alarms .............................................................55
9.9. Emergency power off active Alarm...........................................................................................55
9.10. Input Circuit Breaker Blown Out .............................................................................................55
9.11. Ambient temperature high Alarm...........................................................................................56
9.12. Overload Alarms......................................................................................................................56
9.13. Manual bypass active Alarm ...................................................................................................56
9.14. Battery test failure Alarm........................................................................................................56
9.15. Input voltage high/Input voltage low Alarms .........................................................................57
9.16. Bypass voltage high/ Bypass voltage low Alarms ...................................................................57
9.17. Inverter temperature high/ Rectifier temperature high Alarms ............................................57
9.18. Junction/Heatsink temperature high Alarms..........................................................................57
Appendix-1: Alarms List .......................................................................................................................58
Appendix-2: Event List .........................................................................................................................60
Appendix-3: Technical Specifications ..................................................................................................63
Appendix-4: Description of UPS and Block Diagram ...........................................................................65

ETR EVO UPS User Manual (Ver. 1.0) Page 1
1. WARRANTY
1.1. Terms of Warranty
Warranty period begins from the date of commissioning of the UPS by Inform or authorized
Inform distributor technical personnel.
The UPS including all the internal parts is under the warranty of Inform.
If the UPS is malfunctioned because of component, manufacturing, or installation (if it’s done by
authorized personnel) problems during the warranty period, the UPS will be repaired without
asking any price for spare parts and labor cost.
Replacements, repairs or modifications of the parts during the warranty period can not extend the
duration of the warranty
1.2. Out of Warranty Terms and Conditions
This Warranty does not cover any defects or damages caused by;
If the UPS is not used or installed according to the terms in the manual, then the UPS is out of
warranty,
Neglect, accident, misuse, misapplication or incorrect installation,
Failure due to fortuitous circumstances or force majeure,
After delivery of the UPS to the customer, unloading and transportation damage and failures,
Damage or injuries caused by negligence, lack of inspection or maintenance, or improper use of
the products,
Faulty electrical wiring,
Defects arising either from designs or parts imposed or supplied by the purchaser,
Defects and damage by fire and lightning,
Failures due to modification in the products without Inform approval,
Improper testing, operation, maintenance, repair, alteration, adjustment, or modification of any
kind by unauthorized personnel,
The Manufacturer will repair the device above cases for a fee and is not responsible for the shipment
of the equipment.
This Warranty is not valid if the Product’s Serial Number have been removed or is illegible.

ETR EVO UPS User Manual (Ver. 1.0) Page 2
2. SAFETY
2.1. Important Notice for UPS
The equipment may only be installed and commissioned by authorized technical personnel.
This manual contains important instructions that you should follow during installation and
maintenance of the UPS and batteries. Please read all instructions before operating the
equipment and save this manual for future reference.
Not obeying the instructions written on this manual which may be resulted with the injury of the
operator or damage of the equipment.
Even with no connections have been done, hazardous voltages and/or high temeperature may
exist on connection terminals and inside the UPS. Before beginning with the any installation or
maintenance, isolate the input and output of UPS and wait for 5 minutes for DC capacitor
discharge. If UPS has internal battery; remove the cover of UPS and disconnect the battery cables.
The equipment shall be packed properly during transportation and proper equipment should be
used for transportation.
The UPS must always stands in a vertical position. Make sure that the floor can support the weight
of the system.
Connect the PE ground connector before connecting any other cable.
UPS is designed for indoor use. To reduce the risk of fire or electric shock, install this UPS in a
temperature and humidity controlled indoor environment, free of conductive contaminants.
Ambient temperature must not exceed 40°C (104°F). Do not operate near water or excessive
humidity (95% maximum).
Equipment and batteries whose packages are damaged during transportation shall be inspected
by qualified technical personnel before starting with the installation.
UPS requires Ph-N+PE input connection.
It should be checked between all the terminals included PE to be sure that no hazardous voltage
exists.
Do not connect the output neutral to the protective ground or protective bounding.
The connections shall be made with cables of appropriate cross-section in order to prevent the
risk of fire. All cables shall be of insulated type and shall not be laid out on the walking path of the
persons.
Contact your local recycling or hazardous waste center for information on proper disposal of the
used battery or UPS.
Make sure that the UPS is not overloaded in order to provide a higher quality energy supply to
the connected loads.
In case of an extraordinary situation (damaged body or cabinet or connections, penetration of
foreign materials into the body or cabinet etc.) deenergize the UPS immediately and consult to
the Technical Service.
Information related to safety of the UPS, battery, load and the user is summarized
below. But
the equipment should not be installed before reading the manual completely.

ETR EVO UPS User Manual (Ver. 1.0) Page 3
2.2. Important Notice for Battery
The batteries may only be installed and commissioned by authorized technical personnel.
Make sure that the battery qty is proper for the unit and they are same type and capacity.
Otherwise danger of explosion and fire is within the bounds of possibility.
Do not dispose of batteries in a fire. The batteries may explode.
Do not open or mutilate batteries. Released electrolyte is harmful to the skin and eyes. It may be
toxic.
In case of electrolyte in contact with skin, immediately wash the contamimated skin with water.
Replaced batteries must be disposed of at authorized battery waste disposal centers.
A battery can present risk of electric shock and high short circuit currents.
The following precautions should be observed when working on batteries;
Remove rings, watches, neckleaces, bracelets and all metal objects.
Only use tools with insulated handles.
Wear rubbers gloves and a rubber apron when handling batteries.
Do not lay tools or metal parts on top of batteries.
Eye protection should be worn to prevent injury from accidental electrical arcs.
Before a maintenance or repair work on the UPS;
Switch the input, output and battery circuit breakers (F1, F2 and F5) to “0” position.
If UPS has internal batteries; Remove +battery (red), -battery (black) and Nbattery
neutral (blue) cables.
If UPS has external batteries; switch the circuit breakers of the battery cabinet to “0”
position.
Determine if the battery is inadvertently grounded. If inadvertently grounded;
remove source of ground. Contact with any part of a grounded battery can result in
electrical shock.
Battery fuses shall only be replaced with the same rating and type which came along with the
UPS.
2.3. Description of the Symbols Used on the Labels Applied to the UPS
PE: PROTECTIVE EARTH
PB: PROTECTIVE BOUNDING
DANGER! HIGH VOLTAGE (BLACK/YELLOW)
This symbol points out the instructions, which may be resulted with the injury of the
operator or damage of the equipment if not obeyed.

ETR EVO UPS User Manual (Ver. 1.0) Page 4
3. REQUIREMENT
3.1. Transportation
3.2. Placement
This product meets the safety requirements for devices to be operated in restricted access locations
according to EN 62040-1 safety standard, which states that the owner should guarantee the
following:
Access to the equipment can only be gained by service person or by user who have been
instructed about the reasons for the restrictions applied to the location and about any precautions
that shall be taken,
Access is through the use of a tool or lock and key, or other means of security and is controlled by
the authority responsible for the location.
UPS is not designed for outdoor application.
The equipment and the batteries should not be exposed to direct sunlight or placed near to a heat
source.
Recommended operating temperature and humidity values are listed on the Appendix-3 Technical
Specifications section. To provide the required enviromental condition, it might be needed to
climate the room.
Avoid dusty environments or areas where dust of conductive or corrosive materials is present.
The connection and the circuit breakers are at the front of UPS. Leave at least 50 cm at the front
of the UPS for maintenance.
Air outlets of the UPS are on front, rear and top sides. Leave at least 50 cm at the front side, rear
and top side for maintenance and ventilation.
Even though the operating temperature of the UPS and batteries are between 0-40 °C, It is
suggested to provide an environment temperature between 20-25°C to get maximum
performance from the UPS and batteries.
Adviced Environmental humidity condition is between 20% 80% (non-condensing).
The UPS must be placed and stand in a vertical position throughout the
transportation.
Use suitable equipment to remove the UPS from the pallet.
The equipment shall be packed properly during transportation. Therefore it is
recommended
to keep the original package for feature need.
All packing material must be recycled in compliance with the laws in force in the
country
where the system is installed.

ETR EVO UPS User Manual (Ver. 1.0) Page 5
3.3. Storage
Please store the UPS in an environment where the temperature is between –25 C +55 C, no receipt
of direct sunlight, far from the heating, in a dry place.
Advised Environmental humidity level is between 20% 80% (none condensing).
If the batteries will be stored for longer than 6 months, they should be charged periodically. Charge
period depends on the storage temperature. The relationship is as shown below:
Every 9 months if the temperature is below 20°C,
Every 6 months if the temperature is between 20°C and 30°C,
Every 3 months if the temperature is between 30°C and 40°C,
Every 2 months if the temperature is over 40°C
For long storage duration; please follow up the instructions of installation described in Section 4,
start-up UPS described in Section 7 and charge the batteries at least 10 hours.
3.4. Electrical Requisites
The installation must comply with international installation regulations.
The electrical distribution panels for the mains and separated bypass mains inputs must have a
protection and disconnection system. Disconnection devices used in these panels shall disconnect all
line conductors simultaneously. The following table shows the recommended size of the mains and
separate bypass mains input protection devices (thermal, magnetic and differential) and the cable
cross-sections for the linear loads.
POWER
INPUT
CIRCUIT
BREAKE
R
OUTPUT
CIRCUIT
BREAKE
R
BYPASS
CIRCUIT
BREAKE
R
INPUT
CABLE
BYPASS
CABLE
OUTPUT
CABLE
NEUTRA
L CABLE
BATTER
Y CABLE
BATTER
Y FAST
FUSE
LEAKAGE
CURRENT
PROTECTION*
*
10 kVA
20 A
20 A
20 A
3x6mm2
3x6 mm2
3x6 mm2
10 mm2
6 mm2
25 A
300 mA
15 kVA
32 A
32 A
32 A
3x10mm2
3x10 mm2
3x10 mm2
16 mm2
10 mm2
32 A
300 mA
20 kVA
40 A
40 A
40 A
3x16mm2
3x16 mm2
3x16 mm2
25 mm2
10 mm2
50 A
300 mA
30 kVA
63 A
63 A
63 A
3x25mm2
3x25 mm2
3x25 mm2
35 mm2
16 mm2
63 A
300 mA
40 kVA
80 A
80 A
80 A
3x25mm2
3x25 mm2
3x25 mm2
35 mm2
16 mm2
80 A
300 mA
60 kVA
125 A
125 A
125 A
3x35mm2
3x35 mm2
3x35 mm2
50 mm2
25 mm2
100 A
300 mA
80 kVA
160 A
160 A
160 A
3x35mm2
3x35 mm2
3x35 mm2
50 mm2
35 mm2
100 A
300 mA
100
kVA
175 A
175 A
175 A
3x50mm2
3x50 mm2
3x50 mm2
70 mm2
50 mm2
125 A
300 mA
120
kVA
200 A
200 A
200 A
3x70mm2
3x70 mm2
3x70 mm2
90 mm2
50 mm2
160 A
300 mA
160
kVA
250 A
250 A
250 A
3x95mm2
3x95 mm2
3x95 mm2
120 mm2
95 mm2
250 A
300 mA
200
kVA
320 A
320 A
320 A
3x120mm
2
3x120
mm2
3x120
mm2
150 mm2
120mm2
315 A
300 mA
**Load leakage currents are added to those generated by the UPS. If loads with high leakage currents
are present, adjust this value accordingly. It is recommended to adjust the protective device after
measuring the total leakage current with the UPS installed and operational with the intended load.
During transitory phases (power failure, return and voltage fluctuations) short leakage current peaks
may occur. Make sure that the protection is not activated in such cases.
If the loads have a nonlinear characteristic, the current on the mains input, separate
by-pass

ETR EVO UPS User Manual (Ver. 1.0) Page 6
mains input and output neutral conductors may have a value that is 1.5-2 times the
phase
value during operation. In this case, size the neutral cables and the input/output
protection
adequately.

ETR EVO UPS User Manual (Ver. 1.0) Page 7
4. UNPACKING AND INSTALLATION OF UPS
Check if the following are provided with the equipment
UPS
User Manual
Test Report
Key of the cabin door
Battery fuses (three pieces) ( excluding ETR EVO 10-15-20kVA )
Equipment and batteries whose packages are damaged during transportation shall
be
inspected by qualified Technical Personnel before starting with the installation.
If any equipment has been damaged during shipment, keep the shipping and packing
materials for the carrier or place of purchase and file a claim for shipping damage. If
you
discover damage after acceptance, file a claim for concealed damage.
Before the installation, please check if your UPS is customized following your special
requirements (if any).
UPS output voltage and frequency is set to 220V/50Hz per phase, as default.

ETR EVO UPS User Manual (Ver. 1.0) Page 8
4.1. Unpacking and Moving
It is recommended to store the original UPS packaging for future needs.
1
Place the platform and remove the wrap.
2
Remove the package and styraphors.
3
Screw off the stop plates placed at the back
of the UPS.
4
Screw off the stop plates placed at the front
of the UPS.

ETR EVO UPS User Manual (Ver. 1.0) Page 9
6
Push the lock of the wheel down to make
the UPS stand stable.
5
Move the UPS down from pallet by pushing
from behind.
8
80-200kVA: Remove the ups
from the pallet by using a
transpallet or forklift.
7
10-60kva external battery
type UPS’s;Loosen the screw
of the UPS present at the
bottom side and fix it to the
floor as shown in the picture.

ETR EVO UPS User Manual (Ver. 1.0) Page 10
4.2. Installation Procedures
4.2.1. Power Connections
The power screw terminals are located on the lower front side of the UPS. Terminal details are shown
separately in the below figures. Refer to the names of each terminal to identify it during connection:
After the terminal front cover is removed, the cables shall be passed through the hole under the
connection terminals.
The equipment may only be installed and commissioned by authorized Technical
Personnel.
When the UPS is brought from a cold place to a warmer place, humidity of the air
may
condensate in it. In this case, wait for 2 (two) hours before beginning with the
installation.
Devices with internal batteries may have dangerous voltages on the battery
terminals.
Make sure that all circuit breakers are “OFF” before starting with the installation.

ETR EVO UPS User Manual (Ver. 1.0) Page 11
10-15kVA (3Ph Input –3Ph Output) Terminal Connections

ETR EVO UPS User Manual (Ver. 1.0) Page 12
20-30kVA(3Ph Input –3Ph Output) Terminal Connections

ETR EVO UPS User Manual (Ver. 1.0) Page 13
40-60kVA (3Ph Input –3Ph Output) Terminal Connections

ETR EVO UPS User Manual (Ver. 1.0) Page 14
80kVA (3Ph Input –3Ph Output) Terminal Connections

ETR EVO UPS User Manual (Ver. 1.0) Page 15
100kVA (3Ph Input –3Ph Output) Terminal Connections