AEG PROTECT C. 1000 (S) User manual

OPERATING INSTRUCTIONS UPS
PROTECT
C. 1000 (S)
PROTECT C. 2000 (S)
PROTECT C. 3000 (S)
PROTECT
C
.

2
Thank you for purchasing the AEG UPS PROTECT C.
from AEG Power Solutions.
Safety information and operating instructions are
included in this manual. To ensure correct use of the
UPS, please read this manual thoroughly before
operating it. Save this manual properly.

3
1 Notes on these Operating
Instructions
Duty to Provide Information
These operating instructions will help you to install and
operate the Uninterruptible Power Supply (UPS) PROTECT C.
1000 (S), PROTECT C. 2000 (S) or PROTECT C. 3000 (S) as
well as the associated external battery units PROTECT
C.1000BP or PROTECT C. 2030 BP – all referred to as
PROTECT C. in this document – safely and properly, and for
its intended purpose. These operating instructions contain
important information necessary to avoid dangers during
operation.
Please read these instructions carefully prior to
commissioning!
These operating instructions are a composite part of the
PROTECT C.
The owner of this unit is obliged to communicate the full
content of these operating instructions to all personnel
transporting or starting the PROTECT C. or performing main-
tenance or any other work on the unit.
Validity
These operating instructions comply with the current technical
specifications of the PROTECT C. at the time of delivery. The
contents do not constitute a subject matter of the contract, but
serve for information purposes only.
Warranty and Liability
We reserve the right to alter any specifications given in these
operating instructions, especially with regard to technical data
and operation, prior to start-up or as a result of service work.
Claims in connection with supplied goods must be submitted
within one week of receipt, along with the packing slip.
Subsequent claims cannot be considered.

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The warranty does not apply to damage caused by non-
compliance with these instructions (such damage also
includes damaging the warranty seal). AEG will accept no
liability for consequential damage. AEG reserves the right to
rescind all obligations such as warranty agreements, service
contracts, etc. entered into by AEG and its representatives
without prior notification in the event of maintenance and
repair work being carried out with anything other than original
AEG spare parts or spare parts purchased by AEG.
Handling
PROTECT C. is designed and constructed so that all
necessary steps for start-up and operation can be performed
without any internal manipulation of the unit. Maintenance and
repair work may only be performed by trained and qualified
personnel.
Illustrations are provided to clarify and facilitate certain steps.
If danger to personnel and the unit cannot be ruled out in the
case of certain work, it is highlighted accordingly by
pictograms explained in chapter 3.
Hotline
If you still have questions after having read these operating
instructions, please contact your dealer or our "Hotline":
Tel.: ++49 (0)180 5 234 787
Fax: ++49 (0)180 5 234 789
Internet: www.aegpartnernet.com
Copyright
No part of these operating instructions may be transmitted,
reproduced and/or copied by any electronic or mechanical
means without the express prior written permission of AEG.
© Copyright AEG 2009. All rights reserved.

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Table of Contents
1 Notes on these Operating Instructions.............................3
2 General Information..........................................................7
2.1 Technology................................................................7
2.2 System Description...................................................8
3 Safety ...............................................................................9
3.1 General Safety Instructions.......................................9
3.2 Safety Instructions for PROTECT C. ........................9
3.3 CE-Certificate..........................................................13
3.4 Technical Data........................................................14
4 Set-Up and Operation ....................................................19
4.1 Unpacking and Inspection.......................................19
4.2 Point of Installation..................................................20
4.3 Overview:Connections,Operating/DisplayElements...21
4.3.1 Front View........................................................21
4.3.2 Display.............................................................22
4.3.3 Rear view (connections):.................................23
5 Commissioning...............................................................25
5.1 Mechanical Set-Up..................................................25
5.2 External Battery Expansions...................................26
5.2.1 Electrical Start-Up............................................27
5.3 Operating Statuses .................................................29
5.3.1 Normal Operation ............................................29
5.3.2 Battery Operation / Autonomy Operation ........30
5.3.3 Bypass Operation ............................................31
5.3.4 Unit Overload...................................................32
5.4 Interfaces and communication................................33
5.4.1 Data line protection RJ11 and RJ45................33
5.4.2 Computer interfaces RS232 ............................33
5.4.3 Communication Slot.........................................33
5.4.4 Shutdown and UPS management software.....34

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6 Signalling and Error Correction......................................35
6.1 Signalling.................................................................35
6.2 Fault Diagnosis / Fault Rectification........................37
6.2.1 Error Messages................................................37
7 Maintenance...................................................................39
7.1 Charging the Battery...............................................39
7.2 Maintenance............................................................39
7.2.1 Visual Check....................................................39
7.2.2 Checking the Battery .......................................40
7.2.3 Fan Checking...................................................40
8 Storage, Dismantling and Disposal................................41
8.1 Storage....................................................................41
8.2 Dismantling .............................................................41
8.3 Disposal ..................................................................41
9 Glossary .........................................................................42
9.1 Technical terms.......................................................42

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2 General Information
2.1 Technology
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PROTECT C. is an Uninterruptible Power S
upply
(UPS) for essential loads such as PCs,
workstations, servers, network components,
telecommunication equipment and similar
devices. It consists of:
♦Mains filter with surge voltage protection (equipment
protection/class D) and mains energy backfeed protection
♦Rectifier section with PFC logic (power factor correction unit)
♦Separate battery charger with switch mode power supply
technology
♦Sealed, zero-maintenance battery system as energy
storage medium with downstream DC/DC converter unit
♦IGBT inverter for continuous supply of connected loads
with sinusoidal AC voltage
♦Automatic bypass as additional passive redundancy
♦Microprocessor controlled control unit
View of the PROTECT C. components
Rectifier
Inverter
Battery system
Load
Mains
Automatic
bypass
~
~
Battery
charger
~
PFC
CPU
control unit
RS232
SNMP
DC/DC booster
Filter
Mains
filter

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2.2 System Description
The UPS is connected to a shockproof socket between the
public utility's mains and the loads to be protected.
The power section of the rectifier converts the mains voltage
to DC voltage for supplying the inverter. The circuit
technology used (PFC) enables sinusoidal current
consumption and therefore operation with little system
disturbance. A separate, second rectifier (charging REC set
up using switch mode power supply technology) is
responsible for charging or trickle-charging the battery
connected in the intermediate circuit. The configuration of this
charging REC means the harmonic content of the charging
current for the battery is almost zero, so the service life of the
battery is increased even more. The inverter is responsible for
converting the DC voltage into a sinusoidal output voltage. A
microprocessor-controlled control system based on pulse-
width modulation (PWM) in conjunction with an extremely
quickly pulsating IGBT power semiconductors of the inverter
guarantee that the voltage system on the protected busbar is
of the highest quality and availability.
In the event of mains faults (e.g. current failures), the voltage
continues to be supplied from the inverter to the load without
any interruption. From this point onwards, the inverter draws
its power from the battery instead of the rectifier. No switching
operations are necessary; this means there is no interruption
in the supply to the load.
For safety reasons (as required by German standards, VDE),
the mains input in the unit will be disconnected by a two-pole
switch in the event of a mains failure. Energy backfeed to the
mains and voltage supply to the pins of the mains connector
are thus reliably avoided.
The automatic bypass serves to increase the reliability of the
supply further. It switches the public mains directly through to
the load if there is an inverter malfunction. As a result, the
automatic bypass represents an extra passive redundancy for
the load.

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3 Safety
3.1 General Safety Instructions
Read these operating instructions prior to start-up of the
PROTECT C. UPS and its external battery modules (special
accessories), and observe the safety instructions!
Only use the unit if it is in a technically perfect condition and
always in accordance with its intended purpose, while being
aware of safety and danger aspects, and in accordance with
the operating instructions! Immediately eliminate any faults
that could be detrimental to safety.
The following pictograms are used in these operating
instructions to identify dangers and important information:
Danger!
Identifies risk of fatal injury to the operator.
Attention!
Identifies risk of injury and risk of damage to the
unit and parts of the unit.
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Information!
Useful and important hints for the operation of
the UPS and its external battery modules (special
accessories).
3.2 Safety Instructions for PROTECT C.
This chapter contains important instructions for the
PROTECT C. UPS and its external battery modules (special
accessories). These must be followed during assembly,
operation and maintenance of the uninterruptible power
supply and the battery systems (internal and, if appropriate,
external as well).

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The UPS carries high voltage. Danger!
The unit
may only be op
ened by trained and qualified
personnel.
Repairs may only be carried out by
qualified customer service staff!
The output may be live, even if the UPS is not
con
nected to the mains, since the UPS has its
own internal power supply (battery)!
For health
and safety reasons, the unit must be
earthed correctly!
PROTECT C. may only be operated with or connected to a
220 V / 230 V / 240 V mains with protective grounding using a
CE marked mains connection cable with PE conductor
(included in the delivery) that has been tested in accordance
with national standards.
Danger! Risk of burning!
The battery has powerful short-
circuit
currents
. Incorrect connection or isolation faults
can lead to melting of the plug connections,
sparking potential and severe burns!
The unit has a warning signal that sounds when
the battery voltage of PROTECT
C. is exhausted
or when the UPS is not working in its normal
mode (see also chapter 6.1).
Observe the following safety instructions to
ensure permanent operational safety o
f and
safe work with the UPS and the battery modules
(special accessories):
♦Do not dismantle the UPS!
(The UPS does not contain any parts that require regular
maintenance. Bear in mind that the warranty will be
invalidated if the unit is opened!)
♦Do not install the unit in direct sunshine or in close
proximity of heaters!

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♦The unit is designed to be installed inside in heated
rooms. Never install the housing in the vicinity of water or
in an excessively damp environment!
♦Condensation may occur if the UPS is brought from a
cold environment into the room where it is to be installed.
The UPS must be absolutely dry prior to start-up. As a
result, leave it to acclimatise for at least two hours.
♦Never connect the mains input to the UPS output, and
vice versa!
♦Ensure that no fluids or foreign bodies can penetrate the
housing!
♦Do not block the air vents of the unit! Keep children away
from the unit and ensure that objects are never inserted
through the air vents!
♦Donot connect household appliancessuch as hairdryers to
the UPS! Also take care when working with motor loads. It is
essential to avoid back-feeding the inverter, e.g. if the load is
intermittentlyoperated inregenerative mode.
♦The mains connection should be near the unit and easily
accessible to facilitate disconnecting the AC input or
pulling out the plug!
♦During operation, do not disconnect the mains connection
cable from the UPS or from the socket outlet in the building
(shockproof socket), otherwise the protective grounding of the
UPS and all the loads connected to it will be cancelled.
Danger! Electric shocks!
Even after the mains voltage has been
disconnected, the components within the UPS
remain connected to the battery and can thus
cause electric shocks. It is therefore imperative to
disconnect the battery circuit before carrying out
any maintenance or repair work!
If it is necessary to replace the battery or carry
out maintenance work, this must be done by or
under the supervision of a specialist familiar with
batteries and the necessary safety precautions!
Only authorised persons are allowed in the
vicinity of the batteries!

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When replacing the batteries, the following must be observed:
Only ever use identical maintenance-free sealed lead
batteries with the same data as the original batteries.
Danger! Explosive!
Never throw batteries into open fire.
Never open or damage batteries. (Electrolyte
may leak out and dam
age skin and eyes. It may
be toxic!)
Batteries can cause electric shocks and high
short-circuit currents.
Take the following safety precautions when working with the
batteries:
♦Take off watches, rings and other metallic objects!
♦Always use tools with insulated handles!
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Do not switch loads on and off using the UPS
main switch. Do not use multiple outlet adapters
with a central on/off switch, in order to avoid peak
inrush currents.
Switch OFF the UPS using its main switch “OFF” if you do not
intend to use it for some time. PROTECT C. must be switched
off every evening if the electricity supply in your company is
switched off every night. Otherwise, the battery will be
discharged (assumed power failure). Frequent and complete
discharging of the battery leads to a shorter service life of the
battery and should therefore be avoided!
For personal safety reasons, never switch on the
main switch when the mains connector of
PROTECT C. is disconnected!

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3.3 CE-Certificate

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3.4 Technical Data
Type power
PROTECT C. 1000 (S) 1000 VA (cos ϕ= 0.7 lag.)
700 W
PROTECT C. 2000 (S) 2000 VA (cos ϕ= 0.7 lag.)
1400 W
PROTECT C. 3000 (S) 3000 VA (cos ϕ= 0.7 lag.)
2100 W
UPS Input (single phase)
Rated input voltage 220 / 230 / 240 Vac
Voltage tolerance range 160 Vac – 300 Vac ± 5 Vac
Bypass 80 Vac – 264 Vac
Nominal frequency 50 Hz / 60 Hz
(automatic detection)
Frequency tolerance range ± 4 Hz
Current consumption at full load (max.)
PROTECT C. 1000 (S) 7 A
PROTECT C. 2000 10 A
PROTECT C. 2000 S 12 A
PROTECT C. 3000 (S) 16 A
Input power factor λ0.96
Connection Non-heating appliance
connector
Datalines RJ11 (phone, fax, modem)
overvoltage protection RJ45 (Ethernet 10/100MBit/s)
UPS Output (single phase)
Rated output voltage 220 / 230 / 240 Vac ±2 %
(configuration via software
“CompuWatch”)
Nominal frequency 50 Hz / 60 Hz ± 0,2 %
(depending on mains)
Voltage waveform Harmonic distortion
4 % THD (linear load)
7 % THD (non-linear load)

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Connection Non-heating appliance
connectors
Current Crest Ratio 3:1
Overload behaviour up to 105 % ± 5 % continuous;
in battery mode > 105 % ± 5 % – < 150 % ± 5 %
for 25 s;
150 % ± 5 % for 200 ms
Overload behaviour up to 105 % ±5 % continuous;
with existing mains > 105 % ± 5 % – < 150 % ± 5 %
for 30 s;
150 % ± 5 % for 300 ms
Then automatic inverter to
Bypass in < 4 ms (switches
back when overload damps =
Load < 90%)
Short circuit behaviour 3 x INfor 140 ms
Battery
Autonomy time (full load with internal battery)
PROTECT C. 1000 6 min
PROTECT C. 2000 10 min
PROTECT C. 3000 5 min
Autonomy time with external optional battery expansions
(only for PROTECT C. – models):
Coupled Autonomy time (full load)
battery modules C.1000 C. 2000 C. 3000
1 38 min 55 min 30 min
2 76 min 106 min 60 min
Rated direct voltage (intermediate circuit)
PROTECT C. 1000 (S) 36 V
PROTECT C. 2000 (S) 96 V
PROTECT C. 3000 (S) 96 V

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Battery charging current (max.)
PROTECT C. 1000 1 A
PROTECT C. 1000 S 7 A
PROTECT C. 2000 1 A
PROTECT C. 2000 S 9.6 A
PROTECT C. 3000 1 A
PROTECT C. 3000 S 9.6 A
Recharge time ~ 5h (with internal battery only)
(to 90% of rated capacity) ~ 24h (with 1 battery
expansion)
~ 40h (with 2 battery
expansions)
Battery type Sealed, maintenance-free
PROTECT C. 1000 12 V 7.2 Ah x 3
PROTECT C. 2000 12 V 7.2 Ah x 8
PROTECT C. 3000 12 V 7.2 Ah x 8
PROTECT C. 1000BP 12 V 7.2 Ah x 3 x 2
PROTECT C. 2030BP 12 V 7.2 Ah x 8 x 2
“S” versions with increased
battery charger for charging
external battery systems (no
integrated battery)
Communication
Ports RS232
SUB-D (9-pin)
additional: communication slot
for expansion (e.g. AS/400,
USB, SNMP, ...)
Shutdown Software on CD “CompuWatch” for all popular
operating systems like
Windows, Linux, Mac, Unix,
FreeBSD, Novell, Sun

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General data
Classification VFI SS211 acc.toIEC62040–3
Double conversion technology
Overall efficiency AC-AC (full load)
PROTECT C. 1000 (S) 85 %
PROTECT C. 2000 (S) 85 %
PROTECT C. 3000 (S) 88 %
Noise level (1m distance)
PROTECT C. 1000 (S) < 45 dB (A)
PROTECT C. 2000 (S) < 50 dB (A)
PROTECT C. 3000 (S) < 50 dB (A)
Type of cooling Forced cooling
by variable speed fans
Operating temperature range 0°C to +40°C
Recommendation +15°Cto
+25°C (due to battery
system)
Storage temperature range 0°C to +40°C
Relative humidity < 95%, non-condensing
Max. site altitude up to 1000 m above sea level
If the UPS is installed or used
in a place where the altitude is
above than 1000m, the output
power has to be reduced:
Outlets
PROTECT C. 1000 (S) 4 x IEC 320-10A
PROTECT C. 2000 (S) 6 x IEC 320-10A
PROTECT C. 3000 (S) 4 x IEC 320-10A
+ 1 x IEC 320-16A
Equipment colour Black line
Altitude (m) 1000 1500 2000 2500 3000
Derating Power 100% 95% 90% 85% 80%

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Weights:
PROTECT C. 1000 15 kg
PROTECT C. 1000 S 8 kg
PROTECT C. 1000 BP 19 kg
PROTECT C. 2000 34 kg
PROTECT C. 2000 S 15 kg
PROTECT C. 3000 35 kg
PROTECT C. 3000 S 16 kg
PROTECT C. 2030 BP 52 kg
Dimensions W x H x D:
PROTECT C. 1000 (S) 145 mm x 220 mm x 400 mm
PROTECT C. 1000 BP 145 mm x 220 mm x 400 mm
PROTECT C. 2000 (S) 192 mm x 340 mm x 460 mm
PROTECT C. 3000 (S) 192 mm x 340 mm x 460 mm
PROTECT C. 2030 BP 192 mm x 340 mm x 460 mm
Guidelines
The PROTECT C. complies with the product norm EN 50091.
The CE symbol on the unit certifies the compliance to the EG
guidelines for 73/23 EEC low voltage and for 89/336 EEC
electromagnetic compatibility (EMC), when following the
installation instructions in the manual.
For the 73/23 EEC low voltage guidelines
Reference number EN 62040-1-1 : 2003
For 89/336-EMC guidelines
Reference number EN 50091-2 : 1995
EN 61000-3-2 : 1995
EN 61000-3-3 : 1995

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4 Set-Up and Operation
4.1 Unpacking and Inspection
The device has been fully tested and inspected. Although the
device has been packed and shipped with the usual degree of
care, damage during transport cannot be ruled out
completely.
i
Claims for damage during transport must always
be made with the transport company!
Check the shipping container for damage on arrival. If
necessary, ask the transport company to check the goods
and make a record of the damage in the presence of the
member of staff from the transport company. Don’t turn on the
unit and register the damage with the AEG representative or
dealer immediately.
Check the delivery is complete:
♦PROTECT C.(S) with 1000, 2000 or 3000 VA
♦Mains connection cable with shockproof plug
♦Three load connection cables (10 A)
♦Communication cable
♦CD with "CompuWatch" shutdown software
♦Operating instructions
Delivery of external battery modules includes:
♦External battery unit
♦Special battery connection cable
Please contact our hotline (see page 4) in case of any
discrepancy.
The original packaging provides effective protection against
mechanical shocks and should be retained so the unit can be
transported safely later on.
Please keep the plastic packaging bags away
from babies and children in order to safeguard
against suffocation accidents.

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Handle the components with care. Please take
into account the weight. It may be necessary to
engage the help of a second person, particularly
in the case of the 2 and 3 kVA models and if
there are external battery units.
4.2 Point of Installation
PROTECT C. is designed to be installed in a protected
environment. When installing the unit, pay attention to such
factors as sufficient ventilation and suitable ambient
conditions. PROTECT C. is air-cooled. Do not obstruct the
air vents!
The UPS and in particular its external battery
modules should preferably be operated at room
temperature (between 15°C and 25°C).
Install the units in a room that is dry, relatively dust-free and
free of chemical vapours.
Make sure that no magnetic storage media are stored and/or
operated close to PROTECT C.
Check the nameplate to make sure the voltage
and frequency data correspond to the values
applicable to your loads.