Ingenico AXIUM DX8000-BASE-W1 User manual

UYS01000570
User Guide
AXIUM DX8000-BASE-W1
www.ingenico.com
13-17 rue Pagès, 92150 Suresnes – France
Banks and Acquirers International Holding, SAS / 814 767 216 RCS Nanterre

Table of Contents
1. Product Introduction
1.1 What’s in the Box – subject to ordered product configuration
1.2 Device Layout
1.3 Interface definition
2. Product Technology Features
2.1 Product Technology Specifications
2.2 Environmental Conditions
2.3 Product Functions
3. WiFi connection
3.1 Connect DX8000 to the base WiFi
3.2 Web Setting of base
3.3 Restore factory Setting
4. Pairing connection
4.1 Prepare for Base Pairing
4.2 Pair method
4.3 Unpair method
4.4 Ethernet Parameter Setting
4.5 WLAN Parameter Setting
4.6 Advanced Setting
4.7 Base Operating Modes
4.7.1 Gateway / Router Mode – Default Operating Mode
4.7.2 Bridge Mode - (Also known as Access Point Mode)
4.7.3 WiFi Repeater Mode
4.8 Management Setting
4.8.1 Upgrade the firmware of base
4.8.2 Save the setting of base
4.8.3 Load the setting of base
5. Fixing of the base
6. FAQs
7. Notes
8. Delivery and Storage
9. Power Adapter
10. Standard
Contents
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AXIUM DX8000-BASE-W1
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Copyright© 2023 Ingenico –
Banks and Acquirers International Holding SAS
All rights reserved

1. Product Introduction
1.1 What’s in the Box – subject to ordered product configuration
Open the package to check if there are any disabling masks or transportation damage in the
terminals and fittings.
Procedures：
1) Open the package.
2) Check the following items(Subject to actual product configuration):
Base host.
Product instruction.
USB type-C cable
5V 2A Power adapter
AC transfer head for EU
AC transfer head for UK
AC transfer head for UL
3) Save the transportation package and packing material for second use.
1.2 Device Layout
1. RJ45 Network Interface 2. USB-TYPE C Power Interface 3. USB-TYPE A
4. USB-TYPE B 5. Reset Button 6. RJ22 Serial Interface
7. Network LED link & active 8.Two color Indicator lights 9. Pairing Button
10. DX8000 Charging Contact
1 2 3 4 5 6
8
9
10
7
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AXIUM DX8000-BASE-W1
07/25
Copyright© 2023 Ingenico –
Banks and Acquirers International Holding SAS
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2. Product Technology Features
2.1 Product Technology Specifications
Port
Power
a USB type-C power port
a RJ45 network port
a RJ22 serial port
USB HOST output：5.0V DC 0.5A
Charge output：5.0V DC 1A, when USB HOST is working.
5.0V DC 1.5A, when USB HOST is not working.
Size and Weight Size：193.8mmx89mmx38.6mm
Net Weight：0.18kg
Sequence RJ45 Signal
1 ETH_TX+
2 ETH_TX-
3 ETH_RX+
4 NC
5 NC
6 ETH_RX-
7 NC
8 NC
Sequence USB-TYPE A Signal
1 VBUS 5.0V
2 D-
3 D+
4 GND
1.3 Interface definition
1) RJ45 interface
2) USB-TYPE A interface
3) USB-TYPE B interface
4) RJ22 Serial interface
Sequence USB-TYPE B Signal
1 Not connect
2 D-
3 D+
4 GND
Sequence RJ22 Serial Signal
1 Not connect
2 UART_TX*
3 UART_RX *
4 GND
* RS232 level
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AXIUM DX8000-BASE-W1
07/25
Copyright© 2023 Ingenico –
Banks and Acquirers International Holding SAS
All rights reserved

2.3 Product Functions
The base has three main functions as below:
DX8000 charging : Connect the base with the power adapter, then place DX8000 on
the base to get charged.
Serves as extended communication ports of DX8000: Network port, serial port, USB
port, etc.
Typical applications: Enables DX8000 to communicate with host computer via serial
port, and get Ethernet through Network port.
Environmental conditions for running, storing and delivering the product:
Temperature
Humidity
Atmospheric pressure
Running ～4
Storage and Delivery -～
Running 10 ％～ 90％
Storage and Delivery 5％～90％（ ）
86kPa～106 kPa; Below 2000 meters above sea level
2.2 Environmental Conditions
3. WiFi connection
3.1 Connect DX8000 to the base WiFi
Power on the base.
Click “Settings” menu on DX8000 , and then click “Base” [step 1]
Click the “scanning box” [step 2], and scan the Data matrix code label on the back of base.
On the Pop-up menu, we can choose “Only use base wifi ”. [step 3]
After that , we can get the “Successfully Connected” status.[step 4]
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AXIUM DX8000-BASE-W1
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Banks and Acquirers International Holding SAS
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Step1 Step2 Step3 Step4
3.2 Web Setting of base
The base can be set from the web.
Use a computer to connect the base via WiFi.
The web setting IP of base is 192.168.47.1. Login name is Admin.
Password is the Pairing Password.
(Pairing Password please refer to the rear label for details)
User can get the status of base on the status page.
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AXIUM DX8000-BASE-W1
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Copyright© 2023 Ingenico –
Banks and Acquirers International Holding SAS
All rights reserved

User can change the operating
mode ,enable DMZ or set static
DHCP on the Advanced page.
User can get and change the
WLAN parameter on the WLAN
page.
User can get and change the
Ethernet parameter on the
Network page.
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AXIUM DX8000-BASE-W1
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Copyright© 2023 Ingenico –
Banks and Acquirers International Holding SAS
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3.3 Restore factory Setting
Use paperclip to click the RESET button 3 seconds to restore the factory setting of the base.
The position of RESET button is below.
User can update the firmware
of base, save and reload the
settings, change the password
on the Manage page.
4. Pairing connection
If DX8000 want to use the USB ports or RJ22 serial port on the base, it should be
paired to the base.
4.1 Prepare for Base Pairing
Only one DX8000 can use the USB ports and RJ22 serial port of the base at the same
time.
If the red indicator light is on, it indicates the base is available for pairing.
If the green indicator light is on, it indicates the base is successfully paired. If the base
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AXIUM DX8000-BASE-W1
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Copyright© 2023 Ingenico –
Banks and Acquirers International Holding SAS
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SN Light Condition Base Status
4
1 Red light on Base to be paired
2 Green light flashing Base paired but disconnected with DX8000
3 Green light on Base paired and connected with DX8000
Red light flashing Base in upgrading
4.2 Pair method
First, connect DX8000 to the base via chapter 3.1 and choose “Pair base”. [step1]
After pairing, we can check the Ports and Version of base from DX8000 [Step2].
4.3 Unpair method
Step1 Step2
is to be paired with another DX8000, long press on the [Pairing] button to clear the
pairing record . When the red indicator light is on, pair another DX8000 with the base.
Illumination of two color indicator lights：
Only the paired DX8000 could be unpaired with the base. When DX8000 unpairs the
base, the base will change its conditions to“unpaired” with the red light on.
Click the blue button besides the SSID [Step1]. Click “YES” [Step2] to unpair the base
with DX8000:
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AXIUM DX8000-BASE-W1
07/25
Copyright© 2023 Ingenico –
Banks and Acquirers International Holding SAS
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Step1 Step2
Step1 Step2
4.4 Ethernet Parameter Setting
Procedures:
Tab on “Network” enter WAN Setting or LAN Setting menu.
Enter WAN Setting to get and set the WAN parameter.
Enter LAN Setting to get and set the LAN parameter.
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AXIUM DX8000-BASE-W1
07/25
Copyright© 2023 Ingenico –
Banks and Acquirers International Holding SAS
All rights reserved

Step1 Step2 Step3
Chart1 Chart4 Chart2 Chart3
4.5 WLAN Parameter Setting
Enter WLAN menu.[Step1]
AXIUM DX8000-BASE-W1 only has 2.4G WLAN,so we can click “2.4GHz WLAN” to set
2.4G parameter. [Step2]
We can set Channel ,RF power,band width and get WLAN MAC on the menu. [Step3]
4.6 Advanced Setting
Enter advanced menu.
We can set the operating mode,DMZ and static DHCP of the base[Chart 1].
In operating mode,we can set the base work in different mode [Chart 2].
We can set DMZ[Chart 3]and add static DHCP[Chart 4].
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AXIUM DX8000-BASE-W1
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Banks and Acquirers International Holding SAS
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AXIUM DX8000-BASE-W1
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Copyright© 2023 Ingenico –
Banks and Acquirers International Holding SAS
All rights reserved
4.7 Base Operating Modes
4.7.3 WiFi Repeater Mode
4.7.1 Gateway / Router Mode – Default Operating Mode
Local router distributes a corporate IP address to the Base Station Ethernet port.
Base distributes IP addresses to DX8ooo devices via internal DHCP server.
DX8oooBase and devices are on private network segment (e.g. 192.168.47.X).
Only the Base Station IP address is visible to and addressable by the network.
All of the device private IP addresses are masked from the network by NAT.
4.7.2 Bridge Mode - (Also known as Access Point Mode)
Router distributes corporate IP network addresses to the bases and DX8ooo devices.
Base and devices are directly connected to local router and on the same network
segment.
Base DHCP server is turned off and NAT is not used.
All device IP and MAC Addresses are visible to and addressable by the network.
Designed to expand wireless coverage, by connecting two bases together by Wifi.
For example, DX8000 is too far away to connect Base A.
Put Base B between Base A and DX8000 & Set Base B repeat the Base A.
DX8000 can connect to internet via Base B.
Does not operate with a Mesh network.

4.8 Management Setting
4.8.1 Upgrade the firmware of base
First,we use software manager to install the wifidockfirmware.apk in DX8000,
as follow :
Step1 Step3 Step2
Second, we pair the base with DX8000. Wait for upgrading. [Step1].And get the
successful tips[Step2]. Check the version of the base[Step3].
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AXIUM DX8000-BASE-W1
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Copyright© 2023 Ingenico –
Banks and Acquirers International Holding SAS
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5. Fixing of the base
In some scenes, we want to fix the base and the DX8000 to the table.
The fixing structure is not standard configuration .We need to buy it from the agent.
Installation procedures as below:
First, fix the space block on the table with screws.
Second, fix the Base Fixing structure on the space block with three screws.
Third, put the base on the structure to lock it.
Fourth, fix the Base Fixing structure on the base with three screws.
Fifth, change the battery cover of DX8000 and put DX8000 on the base to lock it.
Step1 Step3 Step2
4.8.2 Save the setting of base
Step1 Step3 Step2
4.8.3 Load the setting of base
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AXIUM DX8000-BASE-W1
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Banks and Acquirers International Holding SAS
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If we want to unfix the base and DX8000,we can use screwdriver to push the area of the
structure to unfix them.
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AXIUM DX8000-BASE-W1
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Banks and Acquirers International Holding SAS
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AXIUM DX8000-BASE-W1
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Copyright© 2023 Ingenico –
Banks and Acquirers International Holding SAS
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6. FAQs
Q1: The base fails to connect DX8000.
Cause1：DX8000 WLAN is not yet opened.
Solution：Open WLAN via the drop-down box of DX8000.
Cause 2：DX8000 is placed too far away from base.
Solution：Place and pair the devices within 10 meters.
Cause 3：The password of DX8000 base is changed .
Solution：Input the correct password , or restore factory setting to get the default
password.
Q2： It displays that base is not connected to DX8000, while the green indicator light of
base flashes.
Cause1：The two devices are too far away from each other that its connection fails.
Solution: Place the two devices near, better within 10 meters.
Cause 2：The DX8000 is not paired to the base.
Solution: Only one DX8000 can be paired to the base at the same time .The paired
DX8000 may not be this one. We can pair this DX8000 to the base according to Q4.
Q3： Device plugged in USB port cannot be recognized.
Cause: The USB port only supports for products of company such as the scanning gun
（e.g. BR200-B），scanning box(e.g.DCS20), E830MIS，and USB devices of serial
ports such as CH34x, PL230, FTDI, CP210X. Other devices are not supported for now.
Solution: If new USB devices need to be developed, please consult after-sales
personnel.
Cause: It requires a CH340 driver to be installed on PC/ECR.
Solution
Q4： How to pair one paired base with another DX8000?
Solution: After powering on the base, long press on [Pairing] button for 3 secs. After
that, the base is in “unpaired” status with red indicator light on. Perform pairing
operations on DX8000. The base only save the information of latest DX8000
successfully paired with.
Q5： It cannot be recognized when the base connects to PC/ECR by USB TYPE-B port.
: For Windows, supported versions include 11/10/8.1/8/7/VISTA/XP/2000/98.
And almost Windows 11/10 with Internet connected, the driver can be automatically
installed once device connects to PC at the first time. Other Windows variants are also
supported, include Windows Server (2022/2019/2016/2012/2008/2003), Windows
Embeded and Windows loT.
For macOS and Android, there are available drivers, but needs to be installed manually.
For Linux version is higher than 2.6.32 (or equal to 2.6.32), there is available driver just
inside OS. But a few Linux versions which are customized (driver may be removed)
need to install manually. And for Linux which version is lower than 2.6.32, it also needs
to be installed manually.
More details please consult after-sales personnel.

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AXIUM DX8000-BASE-W1
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Copyright© 2023 Ingenico –
Banks and Acquirers International Holding SAS
All rights reserved
Prevent the terminal from sun exposure, high temperature, moister and other mean
conditions.
Cut off the power before cleaning the device and wipe the main body with dry cloth.
When the following abnormal phenomena occur, stop running the device immediately,
cut off the power supply, and report to the service provider as soon as possible:
1) Harsh noise heard during operation.
2) Impurities or water found in the machine.
3) Unpleasant smell found during operation.
Deliver the device in normal way, avoiding rain and snow, sun exposure and mechanical impact.
The product should be stored in the original box. The box should be at least 15cm away
from the floor, at least 50cm from the wall, heat source, cold source, window or air inlet.
The base can only be connected to the power adapter which is provided with AXIUM
DX8000-BASE-W1 .
WARNING
The power adapter provided is specially designed for ingenico AXIUM DX8000-BASE-W1.
Do not use any other power supply. The use of a power supply with apparently similar
voltage/current characteristics may damage your terminal.
RF exposure
The antenna of the product, under normal use condition is at least 20cm away from the
body of the user. Warning statement to the user for keeping 20cm separation distance and
the prohibition of operating to a person has been printed on the user manual. So, this
product under normal use is located on electromagnetic far field between the human body.
CE Marking
The CE marking indicates AXIUM DX8000-BASE-W1 complies with the requirements of
European Directive 2014/53/EU on Radio Equipment for:
The protection of the health and the safety of the user and any other person.
The protection requirements with respect to electromagnetic compatibility.
And complies with harmonized standards.
Operating Frequency Band (RF):
TX Frequency:2412-2472MHz(802.11 b/g/n HT20),2422-2462MHz(802.11 n HT40)
RX Frequency:2412-2472MHz(802.11 b/g/n HT20),2422-2462MHz(802.11 n HT40)
Max. Of Transmit power:
16.66dBm (802.11 b), 15.97dBm (802.11 g), 14.28dBm (802.11 n HT20), 13.75dBm (802.11 n
HT40)
7. Notes
8. Delivery and Storage
9. Power Adapter
10. Standard

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AXIUM DX8000-BASE-W1
07/25
Copyright© 2023 Ingenico –
Banks and Acquirers International Holding SAS
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Environment (WEEE, Batteries and packaging)
This product is labeled in accordance with European Directives 2012/19/EU concerning
Waste Electrical and Electronic Equipment (WEEE) and 2013/56/EC concerning Batteries
and Accumulators. Those provisions are requiring producers and manufacturers to
become liable for take-back, treatment and recycling upon end of life of equipment and
batteries.
THE PRODUCT
The crossed-out waste bin stuck on the product or its accessories means that the
product belongs to the family of electrical and electronic equipment, and waste
batteries must not be thrown away but collected separately and recycles.
Please contact your retailers for more detailed information about the
compliance solution in place for disposing of your old product and used batteries.
Packaging waste must also be collected separately to assure a proper disposal and recycling.
In this way you can participate in the re-use and upgrading of Electrical and Electronic Equipment
Waste, which can have an effect on the environment and human health.
“INGENICO is a trademark of BANKS AND ACQUIRERS INTERNATIONAL HOLDING . This
Document is Copyright © 2023 BANKS AND ACQUIRERS INTERNATIONAL HOLDING . BANKS
AND ACQUIRERS INTERNATIONAL HOLDING retains full copyright ownership, rights and
protection in all material contained in this document. The recipient can receive this document on
the condition that he will keep the document confidential and will not use its contents in any form
or by any means, except as agreed beforehand, without the prior written permission of BANKS
AND ACQUIRERS INTERNATIONAL HOLDING. Moreover, nobody is authorized to place this
document at the disposal of any third party without the prior written permission of BANKS AND
ACQUIRERS INTERNATIONAL HOLDING. If such permission is granted, it will be subject to the
condition that the recipient ensures that any other recipient of this document, or information
contained therein, is held responsible to BANKS AND ACQUIRERS INTERNATIONAL HOLDING for
the confidentiality of that information. Care has been taken to ensure that the content of this
document is as accurate as possible. BANKS AND ACQUIRERS INTERNATIONAL HOLDING
however declines any responsibility for inaccurate, incomplete or outdated information. The
contents of this document may change from time to time without prior notice, and do not create,
specify, modify or replace any new or prior contractual obligations agreed upon in writing
between BANKS AND ACQUIRERS INTERNATIONAL HOLDING and the user. BANKS AND
ACQUIRERS INTERNATIONAL HOLDING is not responsible for any use of this device, which
would be non-consistent with the present document. All trademarks used in this document
remain the property of their rightful owners”