Ingenico AXIUM DX8000-BASE-W2 User manual

User Guide
UYS01000572
AXIUM DX8000-BASE-W2

Table of Contents
1. Product Introduction
1.1 What’s in the Box – subject to ordered product configuration
1.2 Device Layout
1.3 Power Supply WARNING
1.4 Specifications
1.5 Environmental Conditions
2. Setup & Management with DX Terminal
2.1 Setup Base via DX Terminal Menu
2.2 Change Login Password
2.3 WAN and LAN Settings
2.4 Change SSID Pre-shared Keys (passwords)
2.5 Advanced Setting
2.6 Upgrade the Base Firmware – contact Ingenico for firmware updates
2.6.1 Use Software Manager to download “firmware.apk” to the DX8000 Terminal:
2.6.2 Log into the Base Manage app on the Terminal
2.7 Load or Save Base setting
2.7.1 Save current settings to a file
2.7.2 Load the base settings from a file
– see section 3.4 later in this guide
3. Setup & Management with Administrator Webpage
3.1 Access the Administrator application
3.2 Change SSID Pre-shared Keys (passwords)
3.3 Change Default Administrator Password
3.4 Restore Factory Settings
4. Base Operating Modes
4.1 Gateway / Router Mode – Default Operating Mode
4.2 Bridge Mode - (Also known as Access Point Mode)
4.3 WiFi Repeater Mode
5. Mount Base to Counter (Optional)
Appendix 1 – Frequently Asked Questions
Appendix 2 - Standards and Operating Information
Contents
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Copyright© 2023 Ingenico –
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1. Product Introduction
1.1 What’s in the Box – subject to ordered product configuration
DX Base Station
Product instructions
12V/3.33A power supply
Power cable
1.2 Device Layout
1 2 3 4 5 6
8
9
10
7
1) RJ45 Ethernet connector 2) USB - Type A 3) USB – Type A
4) USB – Type B 5) Factory Reset Button 6) Power connector – 12 VDC
7) Network Status LED 8) Pairing Status indicator 9) USB Pairing Button
10) DX8000 battery contacts
RJ-45 Ethernet USB-Type A USB-Type B 12V Power
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DC12V power connector
1XRJ45 Ethernet 10/100 network connector
2XUSB Type A HOST port supporting USB 2.0
1XUSB Type B DEVICE port supporting USB 2.0
USB HOST output: 5.0VDC 0.5A
Charger: Input-12V 3.3A / Output-5.0 VDC 2.0A
Power Supply:Input 100-240VAC,50 / 60HZ / Output 12VDC 3.33A
Size: 193.8mm x 89mm x 38.6mm / 7.63in x 3.5in x 1.5in
Net Weight:0.20kg / 0.44 pounds
Gross Weight:0.70kg / 1.54 pounds
The power adapter provided is specially designed for Ingenico AXIUM
DX8000-BASE-W2.
Do not use any other power supply.
Failure to use a certified power supply may damage your terminal and not be
covered under the product warranty.
1.3 Power Supply WARNING
1.4 Specifications
1.5 Environmental Conditions
Environmental conditions for transportation, storage and operation
Port
Power
Size and Weight
Temperature
Rela�ve Humidity
Atmospheric pressure
Operating
Storage and
Delivery
Operating
Storage and
Delivery
0 C~40 C / 32 F~104 F
O O O O
-20 C~70 C / -4 F~158 F
O
O O
O O O
10%~90%
5%~90% (at 40 C) / (104 F)
86kPa~106kPa ; 2000 meters above sea level
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2. Setup & Management with DX Terminal
2.1 Setup Base via DX Terminal Menu
Power on the base.
Click “Settings” menu on DX8000 and then click “Base”.
Click “Scanning Box” and scan the Data matrix barcode label on the back of base.
On the Pop-up menu choose “Only use base Wi-Fi”.
Wait for the ”Successfully Connected” status.
2.2 Change Login Password
Note: This is the password to access administrator settings only
From the DX8000 settings menu, choose Base.
Select the Management option.
Go to the Set Logon password option at the bottom of screen.
Enter the new password in the New Password box.
Re-enter the password in the Confirm New Password box.
Click Save and wait for the confirmation.
Settings Available Devices Base Connection Confirm Connection
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2.3 WAN and LAN Settings
Tap on “Network” enter WAN Setting or LAN Setting menu.
Choose WAN or LAN to view settings.
Base WAN or LAN
2.4 Change SSID Pre-shared Keys (passwords)
Enter WLAN menu.
Choose appropriate Wifi network - 2.4G WLAN or the 5G WLAN.
Type new network password into the Pre-shared Key box at the bottom of the screen.
Click save and then apply.
Wait for confirmation.
Click on the 5GHz WAN tab at the top of the screen.
Repeat steps 3-4.
Base WLAN WLAN – 5.0 GHzWLAN – 2.4 GHz
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2.5 Advanced Setting
Choose Advanced Settings Option
Choose from one of the sub menus below
a) Advanced: Set the operating mode, DMZ and static DHCP of the base.
b) Operating Mode: Choose Mode required - Gateway Model is the default setting.
c) DMZ Setting: Leave set to disable by default.
d) Static / DHCP: Choose Static IP address if required. DHCP is the default.
Advanced Operating Mode
DMZ Setting Static IP / DHCP
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2.6 Upgrade the Base Firmware – contact Ingenico for firmware updates
2.6.1 Use Software Manager to download “firmware.apk” to the DX8000 Terminal:
2.6.2 Log into the Base Manage app on the Terminal.
Click on the Management tab.
Click Upload to the right of Update Firmware.
Select the firmware file downloaded previously.
Verify that “Firmware upgrade” successful message is displayed.
Check the firmware version of the base.
Upgrade Firmware Confirmation Validate Version
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2.7 Load or Save Base setting
2.7.1 Save current settings to a file
Click “Save”.
Choose “Yes” when prompted to save settings.
Verify that configuration saved successfully message is displayed.
2.7.2 Load the base settings from a file
Choose “Load” settings from file.
Wait for updating to complete.
Verify that Update Parameter is successful.
2.8 Restore Factory Settings
– see section 3.4 later in this guide
Save settings Verify Confirm success
Load Settings Updating Confirmation
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3. Setup & Management with Administrator Webpage
Note: Recommended only for administrator use
3.1 Access the Administrator application
Use a computer to choose one of the two BASE default SSIDs.
a) Access the WiFi network settings on your computer
b) Example SSIDs are shown in the diagram to the right
c) 2.4 GHz or 5 GHz network will function correctly
Use web browser to connect to the base default address.
http://192.168.47.1.
Enter the default network password when prompted. It is printed on the label on the
bottom of the Base.
Browse the settings tabs - shown in more detail in the diagrams below
a) Status Page
b) WAN/LAN Page
c) WLAN
d) Operating Mode
e) Manage
3.2 Change SSID Pre-shared Keys (passwords)
Select WAN Page – the 2.4 GHz network page will be displayed.
Type new network password into the Pre-shared Key box.
Click save and then apply.
Wait for confirmation.
Click on the 5GHz WAN tab at the top of the screen.
Repeat steps 2-4.
3.3 Change Default Administrator Password
Select Manage Page
Type new password in both boxes
Click save button
Wait for confirmation
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a) Status Page – provides Firmware
version and status of the WAN and both
the 2.4 and 5 GHz Wifi networks.
b) WAN/LAN page - provides settings for
connection to networks within the
location or beyond.
c) WLAN – Provides settings for 2.4 and 5
GHz Wifi networks and also a list of clients
that have connected to either of the Wifi
networks.
d) Operating Mode – Provides settings for
supporting modes of operation. Gateway
mode is the typical choice for most users.
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e) Manage Page - provides parameters to
update firmware, save or load Base
configuration and change the password.
NOTE: It is strongly recommended that all
passwords are immediately changed from
the default ones.
3.4 Restore Factory Settings
Use paperclip or similar tool to press the RESET button for approximately 10 seconds.
Base will revert to factory setting and automatically reboot.
The location of the RESET button highlighted in the diagram.
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4. Base Operating Modes
4.1 Gateway / Router Mode – Default Operating Mode
Local router distributes a corporate IP address to the Base Station Ethernet port.
Base distributes IP addresses to DX8ooo devices via internal DHCP server.
DX8oooBase and devices are on private network segment (e.g. 192.168.47.X).
Only the Base Station IP address is visible to and addressable by the network.
All of the device private IP addresses are masked from the network by NAT.
4.2 Bridge Mode - (Also known as Access Point Mode)
Router distributes corporate IP network addresses to the bases and DX8ooo devices.
Base and devices are directly connected to local router and on the same network
segment.
Base DHCP server is turned off and NAT is not used.
All device IP and MAC Addresses are visible to and addressable by the network.
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4.3 WiFi Repeater Mode
Designed to expand wireless coverage, by connecting two bases together by Wifi.
For example, DX8000 is too far away to connect Base A.
Put Base B between Base A and DX8000 & Set Base B repeat the Base A.
DX8000 can connect to internet via Base B.
Does not operate with a Mesh network.
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5. Mount Base to Counter (Optional)
Position the space block on the table
and install screws.
Mount the Base fixing structure on the
space block with three screws.
Place base on the structure to lock it in
position.
Fasten the Base mounting structure on
base with three screws.
NOTE: fasteners should be
appropriate for counter material.
Replace the battery cover of DX8000.
Put DX8000 on the base to lock it.
Installation procedure:
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Appendix 1 – Frequently Asked Questions
Q1 : The base fails to connect DX8000.
Issue DX8000 WLAN is not yet opened.
Solution Open WLAN via the drop-down box of DX8000.
Q2 : Cannot access the Base web interface.
Issue The DX8000 base password will not function correctly.
Solution Input the correct password or restore factory setting to revert to
Q3 : The base is not connected to the DX8000, while the green indicator
light flashes.
Issue The two devices are too far away from each other that its connec-
Solution Place the two devices in closer proximity.
Q4 : Mobile device cannot connect to 5GHz SSID, but the 2.4GHz one
functions correctly.
Issue Mobile device does not display the 5GHz SSID?
Solution Verify that the mobile device supports 5GHz WiFi networks.
Q5 : It cannot be recognized when the base connects to PC/ECR by USB
TYPE-B port.
Cause It requires a CH340 driver to be installed on PC/ECR.
Solution
For Windows, supported versions include 11/10/8.1/8/7/VISTA/XP/2000/98. And
almost Windows 11/10 with Internet connected, the driver can be automatically
installed once device connects to PC at the first time. Other Windows variants are
also supported, include Windows Server (2022/2019/2016/2012/2008/2003),
Windows Embeded and Windows loT.
For macOS and Android, there are available drivers, but needs to be installed
manually.
For Linux version is higher than 2.6.32 (or equal to 2.6.32), there is available driver
just inside OS. But a few Linux versions which are customized (driver may be
removed) need to install manually. And for Linux which version is lower than 2.6.32,
it also needs to be installed manually.
More details please consult after-sales personnel.
the default password.
tion fails.

Appendix 2 - Standards and Operating Information
RF exposure
The antenna of the product, under normal use condition is at least 20cm away from the body
of the user. Warning statement to the user for keeping 20cm separation distance and the
prohibition of operating to a person has been printed on the user manual. So, this product
under normal use is located on electromagnetic far field between the human body.
CE Marking
The CE marking indicates AXIUM DX8000-BASE-W2 complies with the requirements of
European Directive 2014/53/EU on Radio Equipment for the protection of the health and
safety of the user and any other person.
The protection requirements with respect to electromagnetic compatibility. And complies
with harmonized standards.
Operating Frequency Band (RF):
Transmission power (max):
Restrictions in the 5GHz band
According to Article 10(10) of Directive 2014/53/EU, the packaging shows that this terminal
will be subject to some restrictions when placed on the market. In all EU member states,
operation of 5150-5350MHz is restricted to indoor use only.
Network Type TX Frequency RX Frequency
802.11 b/g/n: 412-472MHz
2412-2472MHz
802.11a/n/ac:
5150-5250MHz
5250-5350MHz
5470-5725MHz
5725-5850MHz
5150-5250MHz
5250-5350MHz
5470-5725MHz
5725-5850MHz
2.4GHz Wifi:
5.2/5.3/5.6GHz Wifi:
5.8GHz Wifi
15.87dBm (802.11b)
14.47dBm (802.11g)
16.46dBm (802.11nHT20)
16.29dBm (802.11n HT40)
21.72dBm (802.11 a)
19.57dBm (802.11nHT20)
19.95dBm (802.11n HT40)
19.96dBm (802.11 ac vHT80)
13.90dBm (802.11 a)
13.76dBm (802.11nHT20)
13.70dBm (802.11n HT40)
13.70dBm (802.11 ac vHT80)
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THE PRODUCT
The crossed-out waste bin stuck on the product, or its accessories means
that the product belongs to the family of electrical and electronic equipment,
and waste batteries must not be thrown away but collected separately and
recycles. Please contact your retailers for more detailed information about
the compliance solution in place for disposing of your
old product and used batteries. Packaging waste must also be collected separately to assure
a proper disposal and recycling. In this way you can participate in the re-use and upgrading
of Electrical and Electronic Equipment Waste, which can have an effect on the environment
and human health.
“INGENICO is a trademark of BANKS AND ACQUIRERS INTERNATIONAL HOLDING . This Document
is Copyright © 2023 BANKS AND ACQUIRERS INTERNATIONAL HOLDING . BANKS AND
ACQUIRERS INTERNATIONAL HOLDING retains full copyright ownership, rights and protection in all
material contained in this document. The recipient can receive this document on the condition that
he will keep the document confidential and will not use its contents in any form or by any means,
except as agreed beforehand, without the prior written permission of BANKS AND ACQUIRERS
INTERNATIONAL HOLDING. Moreover, nobody is authorized to place this document at the disposal
of any third party without the prior written permission of BANKS AND ACQUIRERS INTERNATIONAL
HOLDING. If such permission is granted, it will be subject to the condition that the recipient ensures
that any other recipient of this document, or information contained therein, is held responsible to
BANKS AND ACQUIRERS INTERNATIONAL HOLDING for the confidentiality of that information.
Care has been taken to ensure that the content of this document is as accurate as possible. BANKS
AND ACQUIRERS INTERNATIONAL HOLDING however declines any responsibility for inaccurate,
incomplete or outdated information. The contents of this document may change from time to time
without prior notice, and do not create, specify, modify or replace any new or prior contractual
obligations agreed upon in writing between BANKS AND ACQUIRERS INTERNATIONAL HOLDING
and the user. BANKS AND ACQUIRERS INTERNATIONAL HOLDING is not responsible for any use of
this device, which would be non-consistent with the present document. All trademarks used in this
document remain the property of their rightful owners”
Environment (WEEE, Batteries and packaging)
This product is labeled in accordance with European Directives 2012/19/EU concerning
Waste Electrical and Electronic Equipment (WEEE) and 2013/56/EU concerning Batteries and
Accumulators. Those provisions are requiring producers and manufacturers to become liable
for take-back, treatment and recycling upon end of life of equipment and batteries.
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