Innova EF15 User manual

PLEASE SAVE THIS
MANUAL FOR
FUTURE REFERENCE.
READ THIS MANUAL CAREFULLY.
SEE INSIDE COVER FOR IMPORTANT
INFORMATION ABOUT THIS MANUAL.
KEEP INSTRUCTION WITH
APPLIANCE FOR FUTURE REFERENCE.
Version 2022705
FOR MODELS:
EF15, EF17, EF18, EF19
INSTALLATION, INSTRUCTION
& SERVICE MANUAL

2www.InnovaHeatingCo.com
Thank you for choosing Innova Heating Co. to
meet your heating needs. This manual is designed
for our EF15, EF17, EF18, and EF19 series of heaters.
In order to ensure your heater provides efficient,
safe and comfortable heat, please take the time
to review this manual.
Before installing your heater, review the safety
information found on page 4, page 5 and page 9.
Strict adherence to these guidelines is necessary
to prevent personal injury or property damage.
Pages 9 through 16 reviews essential installation
and assembly instructions, containing placement
and orientation guidelines that are extremely
important to a safe and efficient installation.
Please keep this manual in a safe place for future
reference and urgent needs.
Please contact our customer service department
or visit our website at https://innovaheatingco.com
for the latest instruction manual.
Note: Innova Heating Co. reserves the right to make changes to specifications, parts, components and equipment without prior notification.
This Installation, operation and service manual may not be reproduced in any form without prior written consent from Innova Heating.
Head Office:
33 West Beaver Creek Road, Richmond Hill, ON L4B 1L8 Canada
Tel: [phone]
www.InnovaHeatingCo.com
Pat. www.InnovaHeatingCo.com/patents
Thank You

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Contents
WARNINGS........................................................................................ Page 4
OVERVIEW .........................................................................................Page 6
APPLICABLE CODES & STANDARDS.................................................Page 7
TECHNICAL SPECIFICATIONS ...........................................................Page 7
ELECTRICAL INSTALLATIONS ............................................................Page 8
MOUNTING HEIGHT / CLEARANCES................................................ Page 9
CEILING MOUNT, WALL MOUNT, FLUSH MOUNT............................Page 10
INSTALLING QUARTZ ELEMENT........................................................ Page 11
MAINTENANCE INSTRUCTIONS .......................................................Page 12
TECHNICAL SERVICE.........................................................................Page 12
REPLACEMENT PARTS....................................................................... Page 13
GENERAL NOTES ..............................................................................Page 13
MANUFACTURER WARRANTY...........................................................Page 14
Contents

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PLEASE READ ALL INSTRUCTIONS PRIOR
TO INSTALLING OR USING HEATER.
This unit may cause a shock or possible ignition if service
is attempted without first disconnecting its power source.
Keep electrical cords, drapery, furnishings and other combustible
materials at least 3.3ft (1m) from the heater’s front fascia and keep them
away from the two sides and rear.
A LICENSED ELECTRICIAN IS
REQUIRED TO INSTALL THIS PRODUCT.
WALL & CEILING HEIGHT/CLEARANCES
For the Canadian market, Heater must be installed more than 8ft (2.4m)
off the floor.
For the American market, Heater must be installed more than 6ft (1.8m)
off the floor.
• All adjacent heaters must be installed more than 3.3ft (1m) apart from each other.
• Heater should never be blocked by any other object.
• Heater should not be operated within 25ft (7.6m) of any flammable or explosive
materials.
• Heater is not to be used if the heating element is damaged or cracked.
• According to local wiring codes, disconnection provisions should be incorporated
in the appliance.
• When possible, install heaters under a protective covering such as a roof when it is used
in an outdoor application. This will prolong the product’s life and maintain its appearance.
WALL-MOUNTED CEILING-MOUNTED
Min. distance from adjacent wall 18” 18”
Min. distance from ceiling 12” 6”
Min. distance from vertical surface 18” 18”
Min. distance from floor 72” for UL Listed.
96” for CUL Listed
72” for UL Listed.
96” for CUL Listed
For optimal heater
performance and
longevity, a 15 minute
cool down period is
recommended after
4 hours of continuous
usage.
GOOD
TO
KNOW!
Warnings

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Read and understand the installation, operating, and maintenance
instructions thoroughly before installing or servicing this
equipment. Only trained, qualified personnel with proper electrical
experience may install or service this equipment. Improper
installation, adjustment, alteration, service, or maintenance can
cause property damage, serious injury, or death.
Damage caused by improper use is not the responsibility of the
manufacturer. It is important to use this appliance responsibly
and to follow all the procedures, warnings, and safety instructions
contained in this manual. Any use not recommended by the
manufacturer may result in fire, electric shock, or personal injury.
Some parts of this product can become very hot and cause burns.
Keep bare skin away from hot surfaces to avoid burns. The front,
sides, and rear of the heater should be at least 3.3ft (1m) away
from flammable materials such as furniture, pillows, linen, papers,
clothes, etc.
Placement of explosive objects, flammable objects, liquids, and
vapors close to the heater may result in explosion, fire, property
damage, serious injury, or death. Do not store or use explosive
objects, liquids, or vapors in the vicinity of the heater.
The outside surfaces of the heater are hot during operation and
after operation. If contact is made, permanent skin damage may
occur. Do not move, handle, or service the unit during operation
or while hot.
In order to avoid overheating, never under any circumstances
cover the appliances during operation, as this would lead to
dangerous overheating.
Failure to comply with the published clearances to combustibles
could result in personal injury, death, and/or property damage.
Particular attention must be given where children and vulnerable
people are present. Children should be kept away unless
continuously supervised.
If the power cable has been damaged, it must be replaced by
the manufacturer or the technical service center or by a qualified
person so as to avoid all risks.
Do not attempt to alter the unit in any manner, including painting
the surface of the unit.
Do not insert any foreign objects to the front cover or front
opening of the heater as this may cause an electric shock or fire or
damage the heater.
Do not operate any heater after it malfunctions. Disconnect
power at service panel and have heater inspected by a reputable
electrician before reusing.
INSTALLATIONS:
Installations must comply with local building codes; all electrical
connection must be in compliance with the National Electric
Code (NEC) and local codes for outdoor wiring. Contact the local
building inspector and/or fire marshal for guidance.
The packaging needs to be removed before installation, please
contact supplier if there is any damage or defectiveness on the
appliance.
Heater and switches should not be installed near bathtubs, wash
basins, showers, sinks, swimming pools, recreational vehicles,
boats, and wardrobes.
The appliance must not be located in front of or below a fixed
socket-outlet.
Before using the appliance check the label on the heater for
proper voltage, please make sure the requirement of the power
socket and power supply line correspond to the load specified.
Check the current capacity of your fuses. HEATER MUST
CONNECT TO EARTH PROVIDED SOCKET.
Safety warning labels must be maintained on the heater. Contact
either your local distributor or the product manufacturer for
obtaining replacement signs or labels.
Never place the power cable on top of the heater or under any
coverings. Power cord need to be placed away from the traffic
areas.
The heater can only mount horizontally to prevent from swaying
and putting stress on the heating elements. Check local codes for
seismic bracing requirements for outdoor heating equipment.
Air flow must not be restricted. The space above the heater must
not be enclosed in order to allow air for ventilation.
WARNING
Warnings
The heater should only be used as described in this manual. Any use not recommended
by the manufacturer may result in fire, electric shock, or personal injury.
CAUTION – High temperature, risk of fire, keep electrical cords, drapery,
furnishings, and other combustibles at least 3.3 feet (1m) from the front of
the heater and away from the side and rear.
Each enclosed area within which the heater is located shall have a
temperature control device.
The heater does not feature a device to control ambient temperature.
All users should be made aware of all aspects of operation and safety and
these instructions should be retained for reference.

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Overview
1.
3.
2.
1. Standard Grill
2. Heater Body
3. Quartz Element
What’s in the box? Please inspect that all parts are included in the package.
Instruction Manual (x1)
Parts Bag:
Outer Nut (x2)
Washers (x2)
Mounting Brackets (x2)
Element (x1)

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Installation of this heater shall be in accordance with the National Electrical Code, NFPA 70, or the Canadian
Electrical Code, Part 1, C22.1, and any applicable local codes.
Innova Heaters are designed and manufactured for residential / commercial heating applications for indoor and
outdoor use, in accordance with the Standard for Fixed and Location-Dedicated Electric Room Heaters, UL 2021,
and the Canadian Standard for Electric Air Heaters, CSA C22.2 No. 46.
MODEL # OUTPUT
WATTAGE
SUPPLY
VOLTAGE
SUPPLY
AMP DRAW DIMENSIONS WEIGHT
EF15120 1500W 120V 12.5 42 ‘’ x 9 ‘’ x 9 ‘’
106.7 x 22.9 x 22.9cm 15.4 lbs (7Kg)
EF17120 1700W 120V 14.2 42 ‘’ x 9 ‘’ x 9 ‘’
106.7 x 22.9 x 22.9cm 15.4 lbs (7Kg)
EF18120 1800W 120V 15.0 42 ‘’ x 9 ‘’ x 9 ‘’
106.7 x 22.9 x 22.9cm 15.4 lbs (7Kg)
EF19120 1900W 120V 15.8 42 ‘’ x 9 ‘’ x 9 ‘’
106.7 x 22.9 x 22.9cm 15.4 lbs (7Kg)
Technical Specifications
Applicable Codes and Standards

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Electrical Installations
HEATING ELEMENT
Junction Box
AC
120 V AC
EARTH
WIRE
WIRING DIAGRAM (For hard-wired application)
EF15, EF17,EF18 AND EF19
MODELS
WIRING DIAGRAM FOR
HARD-WIRED APPLICATION
USING INNOVA HEATING CO.
SWITCH MODELS EFSSPS1
AND EFSSPW1
(sold separately)
Please contact us or browse our website at www.innovaheatingco.com for more information.
ELECTRIC SHOCK HAZARD!
Serious injury or death may occur. Disconnect from electrical supply before installing
or servicing this heater. Read and follow installation requirements outlined in this
manual. The Appliance MUST be connected to a properly grounded electrical source.
L1
T1
Ground
Terre
Line Hot (Black)
Black Neutral (white)
Turn the heater on only when you need heat and avoid any misuse.
Do not use the heater if the ambient temperature exceeds 80°F (26.6°C). Before
connecting the appliance make sure that the voltage is the same as indicated on the
device and the line supply is corresponding to the relevant electrical code.
This heater MUST be permanently installed. An authorized/licensed electrician is
required for hard-wired installation. Do not perform maintenance, or carry out
installation or assembly procedure while electrical power is switched on.

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18”
(45.7 cm)
18”
(45.7 cm)
6”
(15.2 cm)
MIN
3’ (90 cm)
MIN
3’ (90 cm)
18”
(45.7cm)
MAX 30º
40”
(1 m)
12” (30.4 cm)
12” (30.4 cm)
Objects
below the
heater
Objects
below
the
heater
40”
(1 m)
MIN 30º
12” (30.4 cm)
MAX 60º
Greater than
or equal
to 6" (15.2cm)
Greater than
or equal
to 18" (45.7 cm)
Greater than
or equal
to 12" (30.4 cm)
Less than
6" (15.2cm)
6ft.
(183 cm)
8ft.
(244 cm)
6ft.
(183 cm)
8ft.
(244 cm)
FLOOR
FLOOR
1. The minimum installation height from the floor to the heater shall be:
6ft (183 cm) American Standard, 8ft (244 cm) Canadian Standard
2. The minimum clearances from the ceiling, walls and other objects are shown in the pictures below.
4. Building materials with low heat tolerance (i.e. plastics, vinyl siding, canvas, tri-ply, etc.) may be subject to degradation at
lower temperatures. It is the installer’s responsibility to ensure that adjacent materials are protected from deterioration.
Once the product is powered, it automatically goes into ON
mode. It will take a few minutes after powering on to reach
the maximum temperature.
Some parts of this product can become very hot and cause
burns. Particular attention has to be given where children
and vulnerable people are present.
Mounting Height / Clearances

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Ceiling Mount
30° 30°
Optional Chain Mounted
(not included)
Rotatable on both ends.
CEILING MOUNT APPLICATION
30°
45°
60°
EF39FMPFS - 39” FLUSH MOUNT FRAME*
43 3/4" x 12”
MINIMUM
5/8” TYPE X DRY WALL
ONE HOUR FIRE-RATED
WHIP
Beam
Type X
5/8”
Drywall
Accessible
Junction
Box
Ceiling
Whip
WALL MOUNT APPLICATION
FLUSH MOUNT APPLICATION
Please reference FLUSH MOUNT KIT (MODEL#
EF39FMPFS/ EF39FMPFB) Instruction Manual for
Flush Mount application
Make sure heater is levelled during installation to
achieve equal heat distribution. Improper levelling
can cause shorter lifespan of the Quartz Element
* SOLD SEPARATELY

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COMPLETE
Installing Quartz Element
Outer Hex Nut
Lead Wire Ring Terminal
Lock Washer
Quartz Element
Threaded Stud
OPEN
ELEMENT
LOCK
BRACKET
CLOSE
ELEMENT
LOCK
BRACKET
INSERT
ELEMENTS
INTO
SUPPORT
BRACKET
Loosen
screw
to open
Lock
Bracket
Tighten screw once
closed to secure the
Quartz Element
Open Lock
Bracket to
insert
Quartz
Element
(x1)
1.
3.
4.
5.
2.
TIGHTEN OUTER HEX NUT, LOCK WASHER AND LEAD WIRE RING TERMINAL TO THE THREADED STUD
Lead Wire Ring Terminal, Lock Washer
& Outer Hex Nut tightened to the
Threaded Stud of the Quartz Element

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Maintenance Instructions
Before cleaning, make sure the power has been turned off
at the circuit breaker panel and that the heating element
of the heater is cool. Never immerse the appliance in water
or any other liquid. Cleaning and maintenance must be
performed by the user and not by unsupervised children.
Always disconnect the appliance before doing any
maintenance operation.
1. It is important that these heating units are regularly cleaned to ensure long and efficient operating life.
2. To clean, use a soft damp cloth and then dry thoroughly.
3. Make sure all parts are dry before powering the heater.
4. These heating units should be cleaned and inspected every three months.
5. Avoid the use of harsh detergents, solvents, and abrasive or aerosol cleaners as they may damage surfaces.
6. When cleaning the heater, always inspect the back of the heater for build-up of insects, bird droppings, dust, salt build-up,
etc. and clean back thoroughly.
1. If the heater is removed from mounting brackets, it should be stored in an undercover dry location.
2. Always inspect the heater after high winds, earthquake, vandalism or any other unusual event that may have affected the
heater. Ensure all parts are dry before powering the heater.
3. Any maintenance service, excluding cleaning, must be carried out by an authorized manufacturer representative.
4. If you have any question about your appliance, call the local authorized distributor.
Technical Service

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• Innova Heaters are furnished with wall/ceiling mount swivel brackets. If the heater is hung with chains,
special bracketing, or installing with a frame, these brackets can be discarded.
• For pricing and a full list of models with descriptions and voltages, please see product brochures.
• For optimal comfort, it is best to heat from two sides rather than from just one.
However, this may not be practical in some cases.
• Coverage areas vary in size, depending on personal comfort level and weather conditions.
• The performance of heaters in extreme cold/windy environments may be reduced.
Item # Description Volts Watts Length (in) Fits
EF15120E 1500W 120V Quartz Element 120 1500 33 EF15120
EF17120E 1700W 120V Quartz Element 120 1700 33 EF17120
EF18120E 1800W 120V Quartz Element 120 1800 33 EF18120
EF19120E 1900W 120V Quartz Element 120 1900 33 EF19120
Item # Description Qty Fits
EF39BOD Body Reflector – 39” 1 EF15120
EF39LWR LEAD WIRE SET,39IN 1 EF15120
EFMBSS2 GRILL GAURD,39IN,SS 2 EF15120
EFMBBL2 MOUNTING BRACKET,2PC,SS 2 EF15120S
EF39GGRD MOUNTING BRACKET,2PC,BLK 1 EF15120B
Please check the markings
on the element for proper
wattage and voltage
Need help? To order
replacement elements
for your Innova Heating
System, please contact
us via phone or visit our
website.
?
Replacement Parts
General Notes

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Manufacturer Warranty
Our heater is designed to provide you and your family with great outdoor experiences for years to come. To register, please
fill in the Model and Serial number as well as the date of purchase in the areas below. For future reference, please save
this information. Your electric heater’s owner’s manual should be carefully read before use. Please make sure that all family
members are aware of the proper way to operate the heater and how to prevent serious injury.
Innova Heating warrants that this electric heater is designed and manufactured to be free from defects in materials and
workmanship for a period of three years from the original date of purchase.
THREE YEAR LIMITED WARRANTY
THIS WARRANTY IS APPLICABLE TO THE ORIGINAL OWNER ONLY in accordance with the warranty terms and conditions
specified below.
Innova Heating Co. (warrantor) will furnish the original owner replacement parts for any component part which fails before three
years of use from date of original purchase. At our option, Innova Heating Co. may offer to rebuild or replace the heater within
the limited warranty period. Installation, use and maintenance must be in accordance with instructions contained in the Installation
Instructions.
THE WARRANTY DOES NOT COVER:
• Service and labor costs incurred for diagnosing, removing or reinstallation of the heater(s) or parts(s) thereof.
• Shipping and delivery charges.
• Damage or repairs due to faulty installation, misapplication, negligence, thermal shock, earthquake, flood, fire, and
purposeful damage to the heater.
• Failure to operate due to electrical service issues including voltage conditions, blown fuses or circuit breakers.
• Damage due to the inadequacy or interruption of electrical service.
• Normal product wear (oxidation, scratches, heating element replacement, etc.)
GENERAL CONDITIONS PERTAINING TO WARRANTY
The warranty shall be null and void if the heater is not installed by a licensed heating contractor and/or licensed electrician or if the
heater is not installed according to the Installation Instructions, normal industry practices and/or if the heater is not maintained and
repaired according to the instructions.
Written permission is required for the return of any parts or equipment and any such return must be made on the basis of
transportation charges prepaid. Shipment may be refused unless prior written permission is obtained and good returned prepaid.
LIMITATION ON IMPLIED WARRANTIES
Implied warranties, including any warranty of merchantability imposed on the sale of this heater under provincial or State law are
limited to three year duration. Some states do not allow limitations on how long an implied warranty lasts.
CLAIMS PROCEDURE
Any claim under this warranty should be initiated with the dealer who sold the heater, or with any dealer handling the warrantor’s
products. If this is not practical, the owner of the heater should contact Innova Heating Co. toll free at 1-800-660-5390 (hours of
operation 8-5 MF) or via email [email protected].

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Innova WARRANTY REGISTRATION
Customer Name:
Address:
City: State/Province: Zip/Postal Code:
Country: Phone:
Model #: Serial No.#:
Dealer’s Name: Date Purchased:
Dealer’s Address:
This Warranty Registration Card must be returned within 30 days of purchase to properly activate your warranty.
This information is for our internal use only.
33 West Beaver Creek Road, Richmond Hill, ON L4B 1L8 Canada
Tel: [phone] | www.innovaheatingco.com

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[email protected]
1-800-660-5391
T. 905.695.2055
F. 905.695.2056
33 West Beaver Creek,
Richmond Hill, ON L4B 1L8
33 West Beaver Creek Road,
Richmond Hill, ON
L4B 1L8
Canada
Postage
Here
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