Innova EF40 Series Troubleshooting guide

PLEASE SAVE THIS
MANUAL FOR
FUTURE REFERENCE.
READ THIS MANUAL CAREFULLY.
SEE INSIDE COVER FOR IMPORTANT
INFORMATION ABOUT THIS MANUAL.
KEEP INSTRUCTION WITH
APPLIANCE FOR FUTURE REFERENCE.
Version 20210714
IPX4
FOR MODELS:
EF40, EF50, EF60
INSTALLATION, INSTRUCTION
& SERVICE MANUAL

2 3
www.InnovaHeatingCo.com www.InnovaHeatingCo.com
IPX4
Thank You
Thank you for choosing Innova Heating Co. to
meet your heating needs. This manual is designed
for our EF40, EF50 and EF60 series of heaters.
In order to ensure your heater provides efficient,
safe and comfortable heat, please take the time
to review this guide.
Before installing your heater, review the safety
information found on pages 6 through 8. Strict
adherence to these guidelines is necessary to
prevent personal injury or property damage.
Pages 10 through 15 reviews essential installation
and assembly instructions, containing placement
and orientation guidelines that are extremely
important to a safe and efficient installation.
Please keep this manual in a safe place for future
reference and urgent needs.
Note: Innova Heating Co. reserves the right to make changes to specifications, parts, components and equipment without prior notification.
This Installation, operation and service manual may not be reproduced in any form with prior written consent from Innova Heating.
Head Office:
33 West Beaver Creek Road, Richmond Hill, ON L4B 1L8 Canada
Tel: [phone]
www.InnovaHeatingCo.com
Pat. www.InnovaHeatingCo.com/patents

4 5
www.InnovaHeatingCo.com www.InnovaHeatingCo.com
Contents
WARNINGS........................................................................................Page 6
APPLICABLE CODES & STANDARDS................................................. Page 8
TECHNICAL SPECIFICATIONS ...........................................................Page 8
IMPORTANT INSTRUCTIONS.............................................................Page 9
SAFETY INSTRUCTIONS ....................................................................Page 9
ELECTRICAL INSTALLATIONS ............................................................ Page 10
CLEARANCE TO COMBUSTIBLES......................................................Page 11
CEILING MOUNT ...............................................................................Page 12
WALL MOUNT ...................................................................................Page 13
FLUSH MOUNT..................................................................................Page 14
INSTALLING QUARTZ ELEMENT........................................................ Page 15
MAINTENANCE INSTRUCTIONS ....................................................... Page 16
TECHNICAL SERVICE.........................................................................Page 16
REPLACEMENT PARTS....................................................................... Page 17
GENERAL NOTES .............................................................................. Page 17
MANUFACTURER WARRANTY...........................................................Page 18
WARRANTY .......................................................................................Page 18
Contents

6 7
www.InnovaHeatingCo.com www.InnovaHeatingCo.com
PLEASE READ ALL INSTRUCTIONS PRIOR
TO INSTALLING OR USING HEATER.
This unit may cause a shock or possible ignition if service
is attempted without rst disconnecting its power source.
Keep electrical cords, drapery, furnishings and other combustible
materials at least 3.3ft (1m) from the heater’s front fascia.
A LICENSED ELECTRICIAN IS
REQUIRED TO INSTALL THIS PRODUCT.
• Failure to follow the instructions and warnings in this manual
and improper installation, adjustment, or modification can result
in severe personal injury, death, or property damage.
• Damage caused by improper use is not the responsibility of the
manufacturer. It is important to use this appliance responsibly
and to follow all the procedures, warnings, and safety
instructions contained in this manual.
• The heater is hot when it is in use. Keep bare skin away from
hot surfaces to avoid burns. The front, sides, and rear
of the heater should be at least 3.3ft (1m) away from flammable
materials such as furniture, pillows, linen, papers, clothes, etc.
• Extreme caution should be used when heater is on. Children
should be carefully supervised when they are in the area of the
heater.
• This heater is not intended for use by anyone, including children
with reduced physical capabilities, or lack of experience and
knowledge.
• Keep wet or damp hands away from the heater at all times.
• Do not touch the heating surface at any time, even when the
heater is turned off and has cooled down.
• In order to prevent burns, clothing igniting, or other serious
injuries, children and adults should be warned about the dangers
of surface temperature.
• Clothing or other flammable materials should not be hung from
the heater or placed on or near the heater.
• Do not attempt to alter the unit in any manner, including
painting the surface of the unit.
• Do not insert any foreign objects to the front cover or front
opening of the heater as this may cause an electric shock or fire,
or damage the heater.
• Do not use or use or store flammable materials near this
appliance. This includes spray aerosols.
• Do not use the heater in areas where there are flammable liquids
or vapors, such as areas where gas is stored.
INSTALLATION
• IMPORTANT - Installation must be completed by a licensed and
authorized person.
• The installer is to ensure that the requirements of the local
authority, local electrical installation code, municipal building
codes, and any other relevant statutory regulations are followed.
• Once you have unpacked the appliance, make sure there are
no signs of damage or tampering. If the appliance appears
damaged, contact the place of purchase.
• Remove packaging before use, and ensure packaging materials
are out of reach of children.
• This heater should not be used in bathrooms, laundry rooms or
other similar indoor areas. Do not place heaters where they
might fall into a bathtub or other water container.
• Heater and switches should not be installed near bathtubs,
showers or swimming pools.
• This heater is not intended to be installed on recreational
vehicles and/or boats.
• Heaters are not intended to be installed in wardrobes.
• Avoid running cords under carpeting. Do not cover cords with
rugs, runners, or other coverings, but rather place them away
from traffic areas in a manner that they will not be tripped over.
• To maintain Ingress Protection Rating (IPX4), only IPX4 rated
conduit fittings should be used for electrical installation.
• It is not recommended to remove this Installation manual from
the site of installation.
• Any guard or other protective device removed for servicing
(conducted by an authorized person) must be replaced
before operating the heater.
• An appliance must not be installed directly in front of or below
an electrical outlet on the wall. As a result, the heat radiated
from the appliance may damage the electrical outlet or plug.
• Disconnect the power source if the appliance is not going to be
used for extended periods of time.
• A means for disconnection of the heater must be incorporated in
the fixed wiring according to the local electrical codes.
• The heater should not be mounted vertically. Install the
heater so that the infrared elements are horizontal. If you do not
do this, the heating element may sag and prematurely burn out.
Manufacturer’s warranties will be voided if installed vertically.
PLEASE REFER TO THE FLUSH MOUNT
INSTRUCTION MANUAL FOR FLUSH MOUNT
APPLICATIONS
WALL & CEILING HEIGHT/CLEARANCES
For the Canadian market, Heater must be installed more than 8ft (2.4m)
off the oor.
For the American market, Heater must be installed more than 6ft (1.8m)
off the oor.
• All adjacent heaters must be installed more than 3.3ft (1m) apart from each other.
• Heaters that are greater than 240V are for Commercial use only and have a higher
risk of re. These should never be used as a residential heater.
• Heater should never be blocked by any other object.
• Heater should not be operated within 25ft (7.6m) of any ammable or explosive
materials.
• Heater is not to be used if the heating element is damaged or cracked.
• According to local wiring codes, disconnection provisions should be incorporated
in the appliance.
• When possible, install heaters under a protective covering such as a roof when it is used
in an outdoor application. This will prolong the product life and maintain it’s appearance.
WALL-MOUNTED CEILING-MOUNTED
Min. distance from adjacent wall 18” 18”
Min. distance from ceiling 12” 6”
Min. distance from vertical surface 18” 18”
Min. distance from floor 72” for UL Listed.
96” for UL/CUL Listed
72” for UL Listed.
96” for UL/CUL Listed
For optimal heater
performance and
longevity, a 15 minute
cool down period is
recommended after
4 hours of continuous
usage.
GOOD
TO
KNOW!
WARNING
Warnings Warnings
The heater should only be used as described in this manual. Any use not recommended
by the manufacturer may result in fire, electric shock, or personal injury.

8 9
www.InnovaHeatingCo.com www.InnovaHeatingCo.com
Installation of this heater shall be in accordance with local codes, or in the absence of local codes, the National
Electrical Code, NFPA 70, or the Canadian Electrical Code, Part 1, C22.1.
Innova Heaters are designed and manufactured for residential / commercial heating applications for indoor and
outdoor use, according to the Standard for Fixed and Location-Dedicated Electric Room Heaters, UL 2021, and the
Canadian Standard for Electric Air Heaters, CSA C22.2 No. 46.
MODEL # OUTPUT
WATTAGE
SUPPLY
VOLTAGE
SUPPLY AMP
DRAW DIMENSIONS WEIGHT
EF40208 4000W 208V 19.2 8.17” x 39.37” x 9.35”
(20.75 x 99.9 x 23.75cm) 14 lbs (6.36Kg)
EF40240 4000W 240V 16.7 8.17” x 39.37”x 9.35”
(20.75 x 99.9 x 23.75cm) 14 lbs (6.36Kg)
EF40277 4000W 277V 14.4 8.17” x 39.37” x9.35”
(20.75 x 99.9 x 23.75cm) 14 lbs (6.36 Kg)
EF40480 4000W 480V 8.3 8.17” x 39.37” x 9.35”
(20.75 x 99.9 x 23.75cm) 14 lbs (6.36 Kg)
EF50208 5000W 208V 24.0 8.17”x 39.37” x 9.35”
(20.75 x 99.9 x 23.75cm) 14 lbs (6.36 Kg)
EF50240 5000W 240V 20.8 8.17” x 39.37” x 9.35”
(20.75 x 99.9 x 23.75cm) 14 lbs (6.36 Kg)
EF50277 5000W 277V 18.1 8.17” x 39.37” x 9.35”
(20.75 x 99.9 x 23.75cm) 14 lbs (6.36 Kg)
EF50480 5000W 480V 10.4 8.17” x 39.37” x 9.35”
(20.75 x 99.9 x 23.75cm) 14 lbs (6.36 Kg)
EF60208 6000W 208V 28.8 8.17” x 61.26” x 9.35”
(20.75 x 156.60 x 23.75cm) 21 lbs (9.54 Kg)
EF60240 6000W 240V 25.0 8.17” x 61.26” x 9.35”
(20.75 x 156.60 x 23.75cm) 21 lbs (9.54 Kg)
EF60277 6000W 277V 21.7 8.17” x 61.26” x 9.35”
(20.75 x 156.60 x 23.75cm) 21 lbs (9.54 Kg)
EF60480 6000W 480V 12.5 8.17” x 61.26” x 9.35”
(20.75 x 156.60 x 23.75cm) 21 lbs (9.54 Kg)
Technical Specifications
When using electrical appliances, basic precautions should always be followed to reduce the risk of fire, electric
shock, and injury to persons, including the following:
1. Read all instructions before installing or using this heater.
2. This heater is hot when in use. To avoid burns, do not let bare skin touch hot surfaces. Keep combustible materials, such as
furniture, pillows, bedding, papers, clothes, etc. and curtains at least 3.3ft (1m) from the front of the heater.
3. Extreme caution is necessary when any heater is used by or near children or invalids and whenever the heater is left
operating and unattended.
4. Do not operate any heater after it malfunctions. Disconnect power at service panel and have heater inspected by a
reputable electrician before reusing.
5. To disconnect heater, turn controls to off, and turn off power to heater circuit at main disconnect panel.
6. This heater has hot parts. Do not use it in areas where gasoline, paint, or flammable vapours or liquids are used or stored.
7. Use this heater only as described in this manual. Any other use not recommended by the manufacturer may cause fire,
electric shock, or injury to persons.
1. This appliance is intended solely for use as an infrared heater and should not be used for other purposes. The manufacturer
is not responsible for any damage that could happen for improper use.
2. After unpacking make sure that the appliance is complete and shows no signs of visible damage or tampering.
3. To reduce the risk of fire, do not store or use gasoline or other flammable vapors and liquids in the vicinity of the heater.
4. The heater is not intended for use in bathrooms, laundry areas or similar indoor areas. Never locate heater where it may fall
into water.
5. Some fundamental rules which apply to all electrical devices must be observed when using the heater:
a. Do not touch the heater with wet hands.
b. Do not handle with bare feet.
c. Do not let children play with the electrical appliance.
6. Do not apply any modification to the product.
7. Keep connections dry.
8. If the appliance is not used for a long period, turn off the power at the circuit breaker panel.
SAVE THESE INSTRUCTIONS
CAUTION – High temperature, risk of re, keep electrical
cords, drapery, furnishings, and other combustibles at least
3.3 feet (1m) from the front of the heater and away from
the side and rear.
Important Instructions
Safety Instructions
Each enclosed area within which the heater is located shall
have a temperature control device.
The heater does not feature a device to control ambient
temperature. All users should be made aware of all aspects
of operation and safety and these instructions should be
retained for reference.
Applicable Codes and Standards

10 11
www.InnovaHeatingCo.com www.InnovaHeatingCo.com
HEATER ELEMENT 2
HEATER ELEMENT 1
Junction Box
AC
240 V AC
SINGLE PHASE
EARTH
WIRE
WIRING DIAGRAM
STANDARD INSTALLATION
EF40, EF50 AND EF60 MODELS
WIRING DIAGRAM USING
INNOVA HEATING CO.
DUPLEX SWITCH
MODELS EFSWP AND
EFDWP (sold separately)
ELECTRIC SHOCK HAZARD!
Serious injury or death may occur. Disconnect from electrical supply before installing
or servicing this heater. Read and follow installation clearance requirements outlined
in this manual. The Appliance MUST be connected to a properly grounded electrical
source.
NOTE: ALL INNOVA PRODUCTS MUST BE INSTALLED BY A LICENSED ELECTRICIAN
REMARQUE: TOUS LES PRODUITS INNOVA DOIVENT ÊTRE INSTALLÉS PAR UN ÉLECTRICIEN AGRÉÉ
NOTA: TODOS LOS PRODUCTOS INNOVA DEBEN SER INSTALADOS POR UN ELECTRICISTA CON LICENCIA
Line (Hot)
Neutral
Ground
A1
B1
MAX 20A
PER
HEATER
ELEMENT
Line
120/277 VAC, 60Hz
L1
L2/N
Black Screw
Brass Screw
Red lead wires
connect to L2
Connect A1 and B1
to Black lead wires
APPLICABLE ELECTRICAL CODES AND REGULATIONS MUST BE ADHERED TO WHEN INSTALLING AND USING IT.
WARNING:
- Before wiring, turn off the power at the circuit breaker or fuse, to avoid a re, shock, or death.
- The devices should only be used with copper wires or copper-clad wires.
- Installing a combination outlet or pilot light requires a neutral wire. An electrician should be consulted if you are unsure of the wiring
polarity. Do not use to replace a switch that had been controlling a light with only two wires present.
- Break-off n should only be removed when installing for separate feed (2 circuit) operation.
- Voltage is measured from line to line must not exceed 277V when using in a separate feed application.
1. Remove approximately 5/8" (1.6 cm) insulation from wire.
2. Connect wires as shown: Loop wires clockwise 3/4 turn around terminal screws. Tighten screws over wire loops with a force of
12-14 in.-lbs. of torque. Terminal screws accept up to #12AWG copper or copper clad wire.
3. Attach wallplate and restore power. Installation is complete.
LES CODES ET RÉGLEMENTATIONS ÉLECTRIQUES APPLICABLES DOIVENT ÊTRE RESPECTÉS LORS DE L'INSTALLATION
ET DE L'UTILISATION.
ATTENTION:
- Avant le câblage, coupez l'alimentation au niveau du disjoncteur ou du fusible pour éviter un incendie, un choc électrique ou la mort.
- Les appareils ne doivent être utilisés qu'avec des ls de cuivre ou des ls gainés de cuivre.
- L'installation d'une prise combinée ou d'une veilleuse nécessite un l neutre. Un électricien doit être consulté si vous n'êtes pas sûr
de la polarité du câblage. Ne pas utiliser pour remplacer un interrupteur qui contrôlait une lumière avec seulement deux ls présents.
- L'ailette de rupture ne doit être retirée que lors de l'installation pour un fonctionnement à alimentation séparée (2 circuits).
- La tension mesurée d'une ligne à l'autre ne doit pas dépasser 277 V lors de l'utilisation dans une application d'alimentation séparée.
1. Retirez l'isolant d'environ 5/8 "(1,6 cm) du l.
2. Connectez les ls comme indiqué: bouclez les ls dans le sens des aiguilles d'une montre de 3/4 de tour autour des vis des bornes.
Serrez les vis sur les boucles de l avec une force de 12 à 14 lb-po. de couple. Les vis de borne acceptent jusqu'à 12AWG de cuivre ou
de l gainé de cuivre.
3. Fixez la plaque murale et rétablissez l'alimentation. L'installation est terminée.
LOS CÓDIGOS Y REGLAMENTOS ELÉCTRICOS APLICABLES DEBEN CUMPLIRSE AL INSTALARLO Y UTILIZARLO.
ADVERTENCIA:
- Antes de realizar el cableado, apague la alimentación en el disyuntor o fusible para evitar un incendio, una descarga eléctrica o la
muerte.
- Los dispositivos solo deben usarse con cables de cobre o cables revestidos de cobre.
- La instalación de una combinación de tomacorriente o luz piloto requiere un cable neutro. Se debe consultar a un electricista si no
está seguro de la polaridad del cableado. No lo use para reemplazar un interruptor que había estado controlando una luz con solo dos
cables presentes.
- La aleta de desprendimiento solo se debe quitar cuando se instala para una operación de alimentación separada (2 circuitos).
- El voltaje que se mide de línea a línea no debe exceder los 277 V cuando se usa en una aplicación de alimentación separada.
1. Quite el aislamiento de aproximadamente 5/8 "(1,6 cm) del cable.
2. Conecte los cables como se muestra: Enrolle los cables en el sentido de las agujas del reloj 3/4 de vuelta alrededor de los tornillos
terminales. Apriete los tornillos sobre los bucles de alambre con una fuerza de 12-14 pulg.-lbs. de torque. Los tornillos de los
terminales aceptan cables de cobre o revestidos de cobre de hasta # 12AWG.
3. Coloque la placa de pared y restaure la energía. La instalación está completa.
3 WIRE APPLICATION / APPLICATION 3 FILS / APLICACIÓN DE 3 HILOS
FOR INSTALLING ONE HEATER WITH TWO ELEMENTS / POUR INSTALLER UN CHAUFFAGE À DEUX ÉLÉMENTS
/ PARA INSTALAR UN CALEFACTOR CON DOS ELEMENTOS
DUPLEX TWO SINGLE POLE
SWITCH WIRING
120/277 VAC 20 AMP PER SWITCH
EFSWP/ EFDWP
CÂBLAGE DES COMMUTATEURS DUPLEX / STACK
120/277 VCA 20 AMP PAR INTERRUPTEUR
CABLEADO DEL INTERRUPTOR DÚPLEX / APILADO
120/277 VCA 20 AMPERIOS POR INTERRUPTOR
NOTE: Replace Neutral with L2 for 120 & 277 VAC
Applications.
Two Single Pole Single Throw Switches
Range:120/277 VAC
Recommended not to Exceed
120 VAC = 1800 Watts Max-Per Switch
208/220 VAC = 3000 Watts Max-Per Switch
240/277 VAC = 4000 Watts Max-Per Switch
20 Amps Max-Per Pole
REMARQUE: remplacez L2 par le neutre pour les
applications 120 et 277 VCA.
Deux interrupteurs unipolaires à jet unique
Gamme: 120/277 VAC
Recommandé de ne pas dépasser
120 VCA = 1800 watts maximum par commutateur
208/220 VCA = 3000 watts maximum par commutateur
240/277 VCA = 4000 watts maximum par commutateur
20 ampères maximum par pôle
NOTA: Reemplace L2 con Neutro para
aplicaciones de 120 y 277 VCA.
Dos interruptores de un solo polo de un solo tiro
Rango: 120/277 VAC
Recomendado no exceder
120 VCA = 1800 vatios máximo por interruptor
208/220 VCA = 3000 vatios máximo por interruptor
240/277 VCA = 4000 vatios máximo por interruptor
20 amperios máximo por polo
18”
(45.7 cm)
18”
(45.7 cm)
6”
(15.2 cm)
MIN
3’ (90 cm)
MIN
3’ (90 cm)
18”
(45.7cm)
MAX 30º
40”
(1 m)
12” (30.4 cm)
12” (30.4 cm)
Objects
below the
heater
Objects
below
the
heater
40”
(1 m)
MIN 30º
12” (30.4 cm)
MAX 60º
Greater than
or equal
to 6" (15.2cm)
Greater than
or equal
to 18" (45.7 cm)
Greater than
or equal
to 12" (30.4 cm)
Less than
6" (15.2cm)
6ft.
(183 cm)
8ft.
(244 cm)
6ft.
(183 cm)
8ft.
(244 cm)
FLOOR
FLOOR
1. The minimum installation height from the floor to the heater shall be:
6ft (183 cm) American Standard, 8ft (244 cm) Canadian Standard
2. The minimum clearances from the ceiling, walls and other objects are shown in the pictures below.
4. Building materials with low heat tolerance (i.e. plastics, vinyl siding, canvas, tri-ply, etc.) may be subject to degradation at
lower temperatures. It is the installer’s responsibility to ensure that adjacent materials are protected from deterioration.
Once the product is powered, it automatically goes into ON
mode. It will take a few minutes after powering on to reach
the maximum temperature.
Turn the heater on only when you need heat and avoid any misuse.
Do not use the heater if the ambient temperature exceeds 80°F (26.6°C). Before
connecting the appliance make sure that the voltage is the same as indicated on the
device and the line supply is corresponding to the relevant electrical code.
This heater MUST be permanently installed and hard wired by an authorized/licensed
person. Do not perform maintenance, or carry out installation or assembly procedure
while electrical power is switched on.
Some parts of this product can become very hot and cause
burns. Particular attention has to be given where children
and vulnerable people are present.
Electrical Installations Clearance to Combustibles

12 13
www.InnovaHeatingCo.com www.InnovaHeatingCo.com
30° 30°
30°
45°
60°
Optional Chain Mounted (not included)
Rotatable on both ends.
CEILING MOUNT APPLICATION
WALL MOUNT APPLICATION
Install downwards only
Make sure heater is leveled equally during installation to
achieve equal heat distribution. Improper leveling can cause
shorter lifespan of the Quartz Element.
Ceiling Mount Wall Mount

14 15
www.InnovaHeatingCo.com www.InnovaHeatingCo.com
2 x 8 STUDS MINIMUM
FLUSH MOUNT APPLICATION
Please reference Flush Mount Instruction Manual for
Flush Mount applications.
CLOSE
ELEMENT
LOCK
BRACKET
Tighten
screw once
closed to secure
the 2 Quartz
Element
3.
5.
4.
6. SNUG FIT
WITH THE
USE OF 2X
RETAINING
RINGS
OPEN
ELEMENT
LOCK
BRACKET
Loosen
screw
to open
Lock
Bracket
1. INSERT
ELEMENTS
INTO
SUPPORT
BRACKET
2.
Insert
Quartz
Element
(x2)
Silicone Gasket
Outer Hex Nut
Lead Wire Ring Terminal
Lock Washer
Quartz Element
Threaded Stud
CONCEAL
THE 2 ENDS
OF THE
QUARTZ
ELEMENT
WITH THE
2 SILICONE
GASKETS
EF61FMPFS - 61” FLUSH MOUNT FRAME*
65 5/8” x 12”
EF39FMPFS - 39” FLUSH MOUNT FRAME*
43 3/4" x 12”
MINIMUM
5/8” TYPE X DRY WALL
ONE HOUR FIRE-RATED
WHIP
Beam
Type X
5/8”
Drywall
Accessible
Junction
Box
Ceiling
Whip
TIGHTEN OUTER HEX NUT, LOCK WASHER AND LEAD WIRE RING TERMINAL TO THE THREADED STUD
* SOLD SEPARATELY
Flush Mount Installing Quartz Element

16 17
www.InnovaHeatingCo.com www.InnovaHeatingCo.com
Before cleaning, make sure the power has been turned off
at the circuit breaker panel and that the heating element
of the heater is cool. Never immerse the appliance in water
or any other liquid. Cleaning and maintenance must be
performed by the user and not by unsupervised children.
Always disconnect the appliance before doing any
maintenance operation.
1. It is important that these heating units are regularly cleaned to ensure long and efficient operating life.
2. To clean, use a soft damp cloth and then dry thoroughly.
3. Make sure all parts are dry before powering the heater.
4. These heating units should be cleaned and inspected every three months.
5. Avoid the use of harsh detergents, solvents, and abrasive or aerosol cleaners as they may damage surfaces.
6. When cleaning the heater, always inspect the back of the heater for build-up of insects, bird droppings, dust, salt build-up,
etc. and clean back thoroughly.
1. If the heater is removed from mounting brackets, it should be stored in an undercover dry location.
2. Always inspect the heater after high winds, earthquake, vandalism or any other unusual event that may have affected the
heater. Ensure all parts are dry before powering the heater.
3. Any maintenance service, excluding cleaning, must be carried out by an authorized Manufacturer representative.
4. If you have any question about your appliance, call the local authorized distributor.
• Innova Heaters are furnished with wall/ceiling mount swivel brackets. If the heater is hung with chains,
special bracketing, or installing with a frame, these brackets can be discarded.
• For pricing and full list of models with descriptions and voltages, please see product brochures.
• Wiring our Duplex/Stack Switches with our Dual Element Heaters gives users the ability to operate each element
independently, providing half power and full power capabilities.
• For optimal comfort, it is best to heat from two sides rather than from just one.
However, this may not be practical in some cases.
• Coverage areas vary in size, depending on personal comfort level and weather conditions.
• The performance of heaters in extreme cold/windy environments may be reduced.
Item # Description Volts Watts Length (in) Fits
EF20208E 208V 2000W Quartz Element 208 2000 39 EF40, EF50
EF20240E 240V 2000W Quartz Element 240 2000 39 EF40, EF50
EF20277E 277V 2000W Quartz Element 277 2000 39 EF40, EF50
EF20480E 480V 2000W Quartz Element 480 2000 39 EF40, EF50
EF25208E 208V 2500W Quartz Element 208 2500 39 EF40, EF50
EF25240E 240V 2500W Quartz Element 240 2500 39 EF40, EF50
EF25277E 277V 2500W Quartz Element 277 2500 39 EF40, EF50
EF25480E 480V 2500W Quartz Element 480 2500 39 EF40, EF50
EF30208E 208V 3000W Quartz Element 208 3000 61 EF60
EF30240E 240V 3000W Quartz Element 240 3000 61 EF60
EF30277E 277V 3000W Quartz Element 277 3000 61 EF60
EF30480E 480V 3000W Quartz Element 480 3000 61 EF60
Item # Description Qty Fits
EFDEEF2 Dual Element End Reflector 2 EF40, EF50, EF60
EF39BOD Body Reflector – 39” 1 EF40, EF50
EF61BOD Body Reflector – 61” 1 EF60
EF39LWR Lead Wire Set – 39” 1 EF40, EF50
EF61LWR Lead Wire Set – 61” 1 EF60
EFMBSS2 Mounting Bracket, Stainless Steel 2 EF40, EF50, EF60
EFMBBL2 Mounting Bracket, Black 2 EF40, EF50, EF60
EFMBWH2 Mounting Bracket, White 2 EF40, EF50, EF60
EF39GGRD Grill Guard, 39”, Stainless Steel 1 EF40, EF50
EF61DCS Grill Guard, 61”, Stainless Steel 1 EF60
Consult the label
on back of heater for
proper watts, voltage,
and replacement element
part number.
Need help? To order
replacement elements
for your Innova Heating
System, please contact
us via phone or visit our
website.
?
Maintenance Instructions
Technical Service
Replacement Parts
General Notes

18 19
www.InnovaHeatingCo.com www.InnovaHeatingCo.com
Our heater is designed to provide you and your family great outdoor experiences for many years. Please fill in the Model
and Serial number as well as the date of purchase in the areas below. For future reference, please save this information. Your
electric heater’s owner’s manual should be carefully read before use. Please make sure that all family members are aware of the
proper way to operate the heater and how to prevent serious injury.
Innova Heating warrants that this electric heater is designed and manufactured to be free from defects in materials and
workmanship for a period of three years from original date of purchase.
THREE YEAR LIMITED WARRANTY
THIS WARRANTY IS APPLICABLE TO THE ORIGINAL OWNER ONLY in accordance with the warranty terms and conditions
specified below.
Innova Heating Co. (warrantor) will furnish the original owner replacement parts for any component part which fails before three
year of use from date of original purchase. At our option, Innova Heating Co. may offer to rebuild or replace the heater within the
limited warranty period. Installation, use and maintenance must be in accordance with instructions contained in the Installation
Instructions.
THE WARRANTY DOES NOT COVER:
• Service and labor costs incurred for diagnosing, removing or reinstallation of the heater(s) or parts(s) thereof.
• Shipping and delivery charges.
• Damage or repairs due to faulty installation, misapplication, negligence, thermal shock, earthquake, flood, fire, and
purposeful damage to the heater.
• Failure to operate due to electrical service issues including voltage conditions, blown fuses or circuit breakers.
• Damage due to the inadequacy or interruption of electrical service.
• Normal product wear (oxidation, scratches, battery replacement, etc.)
GENERAL CONDITIONS PERTAINING TO WARRANTY
The warranty shall be null and void if the heater is not installed by a licensed heating contractor and/or licensed electrician or if the
heater is not installed according to the Installation Instructions, normal industry practices and/or if the heater is not maintained and
repaired according to the instructions.
Written permission is required for the return of any parts or equipment and any such return must be made on the basis of
transportation charges prepaid. Shipment may be refused unless prior written permission is obtained and good returned prepaid.
LIMITATION ON IMPLIED WARRANTIES
Implied warranties, including any warranty of merchantability imposed on the sale of this heater under provincial or State law are
limited to three year duration. Some states do not allow limitations on how long an implied warranty lasts.
CLAIMS PROCEDURE
Any claim under this warranty should be initiated with the dealer who sold the heater, or with any dealer handling the warrantor’s
products. If this is not practical, the owner of the heater should contact Innova Heating Co. toll free at 1-800-660-5390 (hours of
operation 8-5 MF) or via email [email protected].
Innova WARRANTY REGISTRATION
Customer Name:
Address:
City: State/Province: Zip/Postal Code:
Country: Phone:
Model #: Serial No.#:
Dealer’s Name: Date Purchased:
Dealer’s Address:
This Warranty Registration Card must be returned within 30 days of purchase to properly activate your warranty.
This information is for our internal use only.
33 West Beaver Creek Road, Richmond Hill, ON L4B 1L8 Canada
Tel: [phone] | www.innovaheatingco.com
Manufacturer Warranty
Warranty

[email protected]
1-800-660-5391
T. 905.695.2055
F. 905.695.2056
33 West Beaver Creek,
Richmond Hill, ON L4B 1L8
33 West Beaver Creek Road,
Richmond Hill, ON
L4B 1L8
Canada
Postage
Here
www.InnovaHeatingCo.com