Innova FLOAT FN04M5W User manual

SLEEP SYSTEMS
OWNER’S MANUAL
FLOAT
Model FN04M5W

Table of Contents
Precautions ..........................................................................................
3
Parts List ..............................................................................................
6
Installation Guide ...................................................................................
7
Remote Control Instructions ..................................................................
11
Warranty Info……………………………………………………..…………..
15

3
PRECAUTIONS
WARNING
Read the following information before using this product. Failure to adhere
to these terms and precautions could compromise safety, cause product
malfunction and/or void a portion of your warranty.
Electrical power surges are a leading cause of problems with electrical circuits. In order to
help protect your investment in case of a power surge or outage, use an electrical surge
protection device (not included).
WARRANTY WARNING!
Do not open or tamper with the transformer, control box, motors, or remote control (with the
exception of opening battery compartments as necessary). Your product warranty will be void if
these components are tampered with.
Do not remove the law label attached to the base of this product. Removing the law label may
delay the processing, or void all or a portion, of your warranty claim.
SMALL CHILDREN AND PETS:
Immediately dispose of all packing materials as they can smother,choke, or otherwise harm small
children and pets. Do not allow any person or pets under the bed. Children, convalescents, and
disabled persons should not operate the bed without adult supervision.
HOSPITAL OR CONVALESCENT USE DISCLAIMER:
This adjustable base is designed and engineered for a lifestyle of in-home comfort and not
intended for hospital use, for a bed-ridden persons, or for an extended recovery. This product
is not equipped with bars to help persons get safely in and out of bed and is not intended for use
around tent type oxygen therapy or explosive gases.

4
PRODUCT RATINGS:
The product’s lift motors are not designed for continuous use of more than 2 minutes in
an 18 minute period, or approximately 10% duty cycle. For every 30 minutes of use for
the massage motor, 30 minutes of rest is needed. The massage functions should be
used for a total of 2 hrs in a 12 hr period. Any attempt to circumvent or exceed this
rating will shorten the life expectancy of the product and may void the warranty.
WEIGHT LIMITS:
The limitation for this product is 750 lbs. This product will structurally support up to 750
lbs, provided the mattress is evenly distributed across the product and the weight isn’t
concentrated in one area. This product is not designed to support or lift such amounts in
the head or foot section alone. Exceeding this weight restriction will void the warranty and
could damage the bed and/or cause injury. Enter and exit the bed in a flat position and
do not sit on the head or foot sections while this product is in the raised position.
ELECTRONIC MECHANISMS:
It is normal for the raising and lowering feature of this product to emit a minimal humming
sound during operation. The massage feature creates a vibrating hum during operation
and the resonance will increase accordingly with a higher intensity motor setting.
LOCATION ENVIRONMENT:
The level of sound experienced in a room is directly related to the environment within that
location. In a room with hardwood floors and the massager turned on, a vibrating noise
may be noticeable. Placing a piece of carpet or rubber casters cups under the legs of the
product may reduce this resonance. The rubbercaster cups also prevent the product from
sliding when located on smooth or hard surface flooring.
TO REDUCE THE RISK OF SHOCK, BURNS, FIRE OR INJURY:
Make sure the product is in the flat position before unplugging from power source. Always
unplug the product from the electrical outlet before cleaning or servicing the product. If
the cord or plug is damaged, document the damage and contact customer service for
advisement on continued use.
MANUAL VERSION: 080403

5
FCC COMPLIANCE:
This device complies with part 15 of the FCC Rules for residential use. Operation is
subject to the following two conditions: (1) This device may not cause harmful
interference, and (2) this device must accept any interference received, including
interference that may cause undesired operation.
Radio Frequency: 2.4 GHz
EMERGENCY BATTERY BACKUP (OPTIONAL ADD-ON):
In the event that the product is stuck in an articulated position during a power outage, the
battery backup in the transformer will return the product to the flat position. To do this,
install two new 9-volt alkaline batteries into the battery compartment of the transformer.
Use the reset button on the control box to return the base to the flat position. Remove
batteries after lowering.
Batteries should not be used for normal operation of the product.

6
PARTS LIST
Step 1:
Check and verify all parts are included before discarding any packing materials. All
electronics and components that need to be installed are located in boxes under
the base or attached to the frame.
Important: We strongly recommend two able-bodied adults
setup and assemble this product.
A) Wireless Remote
Control (1)
B) Mattress
Retainer Bar (1)
C) Power Cord (1)
D) Transformer (1)
E) Control Box (1)

7
SET UP & INSTALLATION
Step 2:
With two able-bodied people, place carton on floor and remove the lid on the box.
Step 3:
It is recommended to test the bed while still in the box before fully setting up.
•Connect the Transformer “D” to Control Box “E”. Extend the cord from Control
Box “E” and attach to the short electrical output cord on Transformer “D”.
•Extend the Power Cord “C” and plug it into the Transformer “D”. (See Figure 1)
—04—
Installa
Note: For safety reasons, lifting of the adjustable bed frame must be performed by two (2) people; and the
STEP 1
Lift the folded bed frame unit out of the shipping carton
STEP 2
Lower the head and foot frame pieces with their top
side facing downward.
STEP 3
Using a pair of scissors (not included), cut the ties
to remove all accessory boxes and retainer bar from
inside the unit.

8
Step 4:
Insert 3 AAA batteries into the Wireless Remote.
Step 5:
Plug the Power Cord into a grounded electrical outlet. A surge protector is
recommended.
Using the Wireless Remote Control, push the HEAD UP button and then push the
FOOT UP button to test the bed. If the motors are working, skip to step 7.
NOTE: The actuator is a gravity down motor, which needs weight to be lowered.
Step 6:
Synchronize the Wireless Remote with the Control Box:
After plugging in the base to a grounded outlet, the base will return to flat position
and you will hear a beep. At this time, it enters the pairing state for ten seconds.
(If you have not completed pairing within ten seconds, press the orange SYNC
button for 2-3 seconds.)
Press HEAD UP and HEAD DOWN buttons simultaneously for 3-5 seconds. (See
Figure 2) You will hear a beep when syncing is successful.
The adjustable bed should work after syncing the Wireless Remote with the
Control Box. Press the HEAD UP button and then FOOT UP buttons to test.
If you need to pair again, press the SYNC button on the power cord for 2-3
seconds until you hear a beep.
Refer to page 14 for instructions for syncing two remotes to the same base or
using one remote for two bases.
WE STRONGLY RECOMMEND:
In order to help protect your investment in case of a power surge or outage, use
an electrical surge protection device with a battery backup system (not included)
and plug it in to a grounded outlet.

9
Step 7:
With the help of your able-bodied assistant, carefully lift the adjustable bed frame and set it in
place upright on its legs. Excessive pressure and dragging the bed without lifting may damage
the legs. Remove all protective plastic covering.
Note: Check and make sure that all power cords are untangled and do not interfere with any
adjustable bed mechanisms.
Dispose of covering properly to avoid injury.
Step 8:
Note: The Mattress Retaining Bar is tied to the underside of the base for shipping.
Insert the Mattress Retaining Bar by carefully aligning and pushing the bar into the holders at
the foot of the bed. (Figure 3)
The Mattress Retaining Bar prevents the mattress from slipping off the base and should not be
used as a handle of the base. Using as a handle will damage the retaining bar holders.

10
Wireless Remote Control Instructions
For toll-free customer service, call 1-877-386-1373 (US) or 1-833-486-8334 (Canada)
or email us: [e-mail]
Please tell us your name, phone, address, Model Name and/or Model ID (found on the law label tags,
which are stapled to the head of the base), purchase date, and your question or concern when you
call or email.
Figure 5

11
How to Program Memory Position Buttons:
The remote has 4 memory buttons: "M1", "M2", "M3", and "M4". These positions have
been tested but have not been preprogrammed, as each user will have his/her own
individual preferences.
1. In order to set each button, adjust the bed to the desired position.
2. Press and hold the memory button and the set button for 3 seconds
simultaneously. A quick beeping sound will confirm that the setting has been
successfully saved.
3. Each of the 4 position buttons (M1, M2, M3, or M4) can be reset by repeating
steps 1 and 2.
Figure 6

12
How to Set and Remove Child Safety Locks:
The Child Safety Locks prevent the head and foot of the bed from moving from current
position until they are turned off. When the Child Safety Locks are engaged, the
Remote will not sync to the Control Box.
To turn on Child Safety Locks:
Press the SET and HEAD UP buttons simultaneously for 5-8 seconds (Figure 6). The
quick beeping sound will confirm the locks have been activated.
To turn off Child Safety Locks:
Press the SET and HEAD DOWN buttons simultaneously for around 5-8 seconds
(Figure 7). The quick beeping sound will confirm the locks have been deactivated.
Figure 7
Figure 8

13
SYNCHRONIZING TWO BEDS
The bed base is designed to allow two twin XL bases to become an Eastern King base
and two Split-Cal-King bases to become a Cal-King base. You can use the same
Remote to control two side-by-side beds bases by following Step 6 on the installation
guide to synchronize one Remote with the two Control Boxes of the two units.
•After base A is paired by following the directions in Step 6, plug in base B and
wait for the base to return to flat. You will hear a beep, and it will enter the
pairing state for 10 seconds. (If not paired within 10 seconds, please press the
SYNC button to enter the pairing mode on base B.)
•Using the same remote, simultaneously press the FOOT UP and FOOT DOWN
button for 3-5 seconds.
•You will hear a beep to signal pairing is complete.
USING BOTH REMOTES ON THE SAME BED
•Sync the Remote A with the 2 control boxes by following the above directions for
Synchronizing Two Beds.
•Then sync the Remote B by following the above directions for Synchronizing Two
Beds.
•Now both Wireless Remotes will be able to control both beds.
DESYNCHRONIZING TWO REMOTES
•To remove syncing on one remote, press the SYNC button for 3-5 seconds. You will
hear a beep to confirm that the base is ready to sync. To pair again, refer to Step 6
to sync base A with remote A and base B with Remote B, individually.

14
INNOVA SLEEP PRODUCT
1, 3 & 10 YEAR LIMITED WARRANTY
YOUR INNOVA ADJUSTABLE BED BASE (the “Product”) IS COVERED BY THE
LIMITED WARRANTY SET FORTH HEREIN.
THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY
ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE.
WE WARRANT THAT DURING THE APPLICABLE WARRANTY PERIOD, THE
PRODUCT WILL BE FREE FROM DEFECTS IN MATERIALS AND WORKMANSHIP.
INNOVA’S RESPONSIBILITY FOR DEFECTIVE PRODUCTS IS LIMITED TO REPAIR
OR REPLACEMENT AS DESCRIBED BELOW.
WHO MAY USE THIS WARRANTY?
Innova Sleep Products, Inc. (“Innova”) extends this limited warranty only to the
consumer who is the original purchaser of a new Product (the “Purchaser”). It does not
extend to any subsequent owner or other transferee of the Product. Floor model
Products and Products sold expressly “as is” are not covered by this limited warranty.
WHAT DOES THIS WARRANTY COVER?
This limited warranty covers defects in materials and workmanship of the Product for
the applicable Warranty Period specified below.
WHAT IS NOT COVERED BY THIS WARRANTY?
This limited warranty does not cover any damage due to: (i) transportation, (ii) storage,
(iii) improper use, such as use other than personal use in-home exclusively by the
Purchaser, (iv) failure to follow the Product operation and maintenance instructions in the
Owner’s Manual, this limited warranty, or the Product Precautions, (v) modifications, (vi)
unauthorized repair, (vii) normal wear and tear, and/or (viii) external causes such as
accidents, abuse, or other actions or events beyond Innova’s reasonable control. This
limited warranty also does not cover (a) damage to any products or materials used with,
but not constituting or comprising, a Product (including but not limited to mattresses,
fabric, cables, electrical cords or items supplied by dealers), (b) the costs of service calls
unrelated to any defect (such as in connection with removal, installation, setup, in-home
service calls solely for the purpose of educating the Purchaser about the Product or
assistance with locating appropriate power connections), and/or (c) reimbursement for
inconvenience, loss of use or any other costs or expenses.

15
WHAT IS THE PERIOD OF COVERAGE?
This limited warranty commences on the Purchaser’s date of purchase and lasts for the
periods set forth below (the “Warranty Period”), and will not be extended if Innova repairs
or replaces any Product or part:
Part Name
Parts Warranty Period
Labor Warranty Period
Motor
3 Year
1 Year
Transformer(s)
3 Year
1 Year
Control Box(es)
3 Year
1 Year
Remote Control
1 Year
USB
1 Year
Frame
10 Year
10 Year
WHAT ARE THE PURCHASER’S REMEDIES UNDER THIS WARRANTY?
Year One: Full Labor and Parts Coverage
With respect to any defective Product or part thereof (as listed above) during the first year
of the Warranty Period, Innova will, in its sole discretion, either: (i) repair such Product (or
the defective part) free of charge to the Purchaser, or (ii) replace the Product (or the
defective part) with new or refurbished Product(s) or part(s) free of charge to the
Purchaser. Innova will pay all authorized labor and transportation costs associated with
any such repair or replacement.
Years Two and Three: Limited Parts Coverage
With respect to any defective Motor, Transformer, Control Box or Frame part(s) during
the second and third years of the Warranty Period, Innova will, in its sole discretion, either:
(i) repair such Product (or the defective part) free ofcharge to the Purchaser, or (ii) replace
the Product (or the defective part) with new or refurbished Product(s) or part(s); provided,
however, that the Purchaser shall be responsible for the cost of all authorized labor and
transportation costs associated with any such repair or replacement. This limited warranty
shall not apply if the Purchaser does not return any and all defective parts to Innova
promptly following Innova’s request.
Years Four through Ten: Limited Frame Coverage
With respect to any mechanical part of the Product frame found to be defective during the
fourth through tenth years of the Warranty Period, Innova will, in its sole discretion, either:
(i) repair such part free of charge to the Purchaser, or (ii) replace the defective part(s)
with new or refurbished Product(s) or part(s); provided, however, that the Purchaser shall
be responsible for: (a) all transportation costs associated with any
such repair or replacement and (b) if the Product is replaced, the Purchaser shall pay to
Innova an amount equal to one-tenth (1/10) of the then-current replacement cost, times
the number of years that have elapsed during the Warranty Period as of the time the

16
warranty claim is made. This limited warranty shall not apply if the Purchaser does not
return any and all defective parts to Innova promptly following Innova’s request.
HOW CAN THE PURCHASER OBTAIN WARRANTY SERVICE?
To obtain warranty service, the Purchaser must call 1-877-386-1373 (US) or 1-833-486-
8334 (Canada) or email Innova customer service at servi[email protected] during the
Warranty Period. No warranty service will be provided, nor may any warranty claim be
made, without: (i) the law label tags (see below for information on locating the law labels),
and (ii) a sales receipt/proof of purchase showing the date of purchase, the amount paid
and the place of purchase.
Innova and/or its service technicians shall not be responsible for moving furniture or any
other items not attached to the Product in order to perform service on the Product. It is
the sole responsibility of the Purchaser to provide adequate space and accessibility to the
Product. In the event that Innova is unable to perform service due to lack of accessibility,
the service call will be billed to the Purchaser and the service will have to be rescheduled.
Finding the Law Label
The law label is needed to verify all warranty claims. To locate the law label tags, use
remote to bring head of base all the way up so that the base is in the below position:
The law label is stapled to the head of the Product base as seen below:
Finding Law Label
1. Use remote to bring head of the bed
base all the way up sothat base is in
below position
head
foot
2. The law label is stapled tothe head of
the bed base as seen below
3. Take a picture of both labels
– they should be one top of one
another – examples below

17
LIMITATION OF LIABILITY; DISCLAIMERS
THE REMEDIES DESCRIBED ABOVE ARE THE PURCHASER’S SOLE AND
EXCLUSIVE REMEDIES AND INNOVA’S ENTIRE LIABILITY UNDER THIS LIMITED
WARRANTY. INNOVA’S LIABILITY SHALL UNDER NO CIRCUMSTANCES EXCEED THE
ACTUAL AMOUNT PAID BY THE PURCHASER FOR THE DEFECTIVE PRODUCT, NOR
SHALL INNOVA UNDER ANY CIRCUMSTANCES BE LIABLE FOR ANY CONSEQUENTIAL,
INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES OR LOSSES, WHETHER DIRECT OR
INDIRECT.
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL
OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT
APPLY TO CERTAIN PURCHASERS.
THE EXTENT PERMITTED BY LAW, THIS WARRANTY AND THE REMEDIES SET
FORTH HEREIN ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES
AND CONDITIONS, WHETHER ORAL, WRITTEN, STATUTORY, EXPRESS OR IMPLIED,
INCLUDING WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE AND WARRANTIES AGAINST HIDDEN OR LATENT
DEFECTS. IN SO FAR AS SUCH WARRANTIES CANNOT BE DISCLAIMED, INNOVA LIMITS
THE DURATION AND REMEDIES OF ALL IMPLIED WARRANTIES, INCLUDING WITHOUT
LIMITATION, THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE TO THE DURATION OF THIS WRITTEN WARRANTY.
SOME STATES DO NOT ALLOW EXCLUSIONS OR LIMITATIONS ON HOW LONG
AN IMPLIED WARRANTY MAY LAST, SO THE ABOVE LIMITATION MAY NOT APPLY TO
YOU.

18
TROUBLESHOOTING
Remote doesn’t light up or bed works intermittently
a. Change the batteries with 3 AAA lithium batteries of any brand.
b. If your base does not work after changing the batteries, check to see if there is a
green light on the Transformer, which is the black box on the floor that is
attached to the Power Cord that plugs in to the surge protector or wall. Bases
should be plugged into a surge protector.
Remote doesn’t control the bed base
If the green light on the Transformer is ON
•Check the connections between the Transformer and the Control Box as well as the
connections between the Control Box and the actuators.
•Verify the Child Safety Locks are not engaged.
oPress and hold the SET and HEAD DOWN buttons until the Remote blinks to
deactivate the Child Safety Locks. If the base then moves, the Child Safety
Locks have been successfully taken off.
•Sync bed to the base as described in Step 6 (Page 8).
If the green light on the Transformer is NOT ON:
•Check the connection between the Power Cord and Transformer.
•Please unplug your base for 30 minutes and plug it back in and see if the light comes
back on.
oIf it does, follow directions for when the green light is on.

19
WHEN TWO BEDS DO NOT ALIGN:
On the higher angled bed of the two, use a 19mm wrench to turn the nuts on the Level
Right mechanism counterclockwise to adjust the angle until the higher angle bed
matches the level of the lower angle bed and lock the nut with the reinforcement nuts.

20
For toll-free customer service, call 1-877-386-1373 (US) or
1-833-486-8334 (Canada) or email
[email protected]
Please tell us your name, phone, address, Model Number/ID
(found on the law label tags, which are stapled to the head of
the base), purchase date, and the question or concern when
you call or email.