Innova Posh Foldable ERF04R8:3+4+6 User manual

SLEEP SYSTEMS
OWNER’S MANUAL
Posh Foldable
ERF04R8: 3+4+6

Table of Contents
Precautions ..........................................................................................
3
Parts List ..............................................................................................
6
Installation Guide ...................................................................................
7
Remote Control Instructions ..................................................................
12
Programming Memory Positions ...……………..…….............................
13
Synchronizing Remote…........................................................................
15
Warranty Info……………………………………………………..…………..
16
Troubleshooting …………………............................................................
20

3
PRECAUTIONS
WARNING
Read the following information before using this product. Failure to adhere
to these terms and precautions could compromise safety, cause product
malfunction and/or void a portion of your warranty.
Electrical power surges are a leading cause of problems with electrical circuits. In order to
help protect your investment in case of a power surge or outage, use an electrical surge
protection device (not included).
WARRANTY WARNING!
Do not open or tamper with the transformer, control box, motors, or remote control (with the
exception of opening battery compartments as necessary). Your product warranty will be void if
these components are tampered with.
Do not remove the law label attached to the base of this product. Removing the law label may
delay the processing, or void all or a portion, of your warranty claim.
SMALL CHILDREN AND PETS:
Immediately dispose of all packing materials as they can smother, choke, or otherwise harm
small children and pets. Do not allow any person or pets under the bed. Children,
convalescents, and disabled persons should not operate the bed without adult supervision.
HOSPITAL OR CONVALESCENT USE DISCLAIMER:
This adjustable base is designed and engineered for a lifestyle of in-home comfort and not
intended for hospital use, for a bed-ridden persons, or for an extended recovery. This product
is not equipped with bars to help persons get safely in and out of bed and is not intended for
use around tent type oxygen therapy or explosive gases.
MINIMUM LEG HEIGHT:
The minimum leg height is 4”. Using this product without legs or with legs shorter than 4” will
void the warranty.

4
PRODUCT RATINGS:
The product’s lift motors are not designed for continuous use of more than 2 minutes in
an 18 minute period, or approximately 10% duty cycle. For every 30 minutes the
massage motor is used, the massage motor needs 30 minutes of rest. The massage
function should be used for a maximum of 2 hours in a 12 hour period. Any attempt to
circumvent or exceed this rating will shorten the life expectancy of the product and may
void the warranty.
WEIGHT LIMITS:
The limitation for this product is 850 lbs. This product will structurally support up to 850
lbs, provided the mattress is evenly distributed across the product and the weight isn’t
concentrated in one area. This product is not designed to support or lift such amounts in
the head or foot section alone. Exceeding this weight restriction will void the warranty
and could damage the bed and/or cause injury. Enter and exit the bed in a flat position
and do not sit on the head or foot sections while this product is in the raised position.
ELECTRONIC MECHANISMS:
It is normal for the raising and lowering feature of this product to emit a minimal
humming sound during operation. The massage feature creates a vibrating hum during
operation and the resonance will increase accordingly with a higher intensity motor
setting.
LOCATION ENVIRONMENT:
The level of sound experienced in a room is directly related to the environment within
that location. In a room with hardwood floors and the massager turned on, a vibrating
noise may be noticeable. Placing a piece of carpet or rubber casters cups under the
legs of the product may reduce this resonance. The rubber caster cups also prevent the
product from sliding when located on smooth or hard surface flooring.
TO REDUCE THE RISK OF SHOCK, BURNS, FIRE OR INJURY:
Make sure the product is in the flat position before unplugging from power source.
Always unplug the product from the electrical outlet before cleaning or servicing the
product. If the cord or plug is damaged, document the damage and contact customer
service for advisement on continued use.
MANUAL VERSION: 030201

5
FCC COMPLIANCE:
This device complies with part 15 of the FCC Rules for residential use. Operation is
subject to the following two conditions: (1) This device may not cause harmful
interference, and (2) this device must accept any interference received, including
interference that may cause undesired operation.
Radio Frequency: 2.4 GHz
EMERGENCY BATTERY BACKUP:
In the event that the product is stuck in an articulated position during a power outage,
the battery backup in the transformer will return the product to the flat position. To do
this, install two new 9 volt alkaline batteries into the battery compartment of the
transformer. Use the reset button on the control box or the extension cord from the
control box to the transformer to return the base to the flat position. Remove batteries
after lowering.
Batteries should not be used for normal operation of the product.

6
PARTS LIST
Step 1:
Check and verify all parts are included before discarding any packing materials. All
electronics and components that need to be installed are located in boxes under
the base or attached to the frame.
Important: We strongly recommend two able-bodied adults
setup and assemble this product.
A) Wireless Remote
(1)
B) Mattress
Retainer Bar (1)
C) Legs (6)
D) Power Cord (1)
E) Transformer (1)
F) Control Box (1)

7
SET UP & INSTALLATION
Step 2:
With two able-bodied people, place carton on floor and remove the lid on the box.
Step 3:
It is recommended to test the bed while still in the box before fully setting up.
Connect the Transformer “E” to Control Box “F”. (The Control Box is the black box
attached to the bottom of the bed.)
Plug the power cable from the Control Box “F” into the short electrical output cord
on Transformer “E”.
Extend the Power Cord “D” and plug it into the Transformer “E”. (See Figure 1)
—04—
Installa
Note: For safety reasons, lifting of the adjustable bed frame must be performed by two (2) people; and the
STEP 1
Lift the folded bed frame unit out of the shipping carton
STEP 2
Lower the head and foot frame pieces with their top
side facing downward.
STEP 3
Using a pair of scissors (not included), cut the ties
to remove all accessory boxes and retainer bar from
inside the unit.

8
Step 4:
Locate the Wireless Remote control and insert 2 AAA batteries (not included). See
Figure 2.
Step 5:
Plug the Power Cord into a grounded electrical outlet. A surge protector is
recommended. Using the Wireless Remote, push the HEAD UP button, then
push the FOOT UP button, and then the vibrating motors for a momentary test of
the Wireless Remote (Figure 3). If the motors are working, skip to step 7.
WE STRONGLY RECOMMEND:
In order to help protect your investment in case of a power surge or outage, use
an electrical surge protection device with a battery backup system (not included)
and plug it in to a grounded outlet.
Figure 3

9
Step 6:
Synchronize the Wireless Remote with the Control Box:
Press HEAD UP and FOOT UP buttons simultaneously, then press the RESET
button (See Fig. 4) on the side of the Control Box or on the Extension Cord. You
will hear some quick beeping sounds.
The adjustable bed should work after syncing the Wireless Remote with the
Control Box. Press the HEAD UP button to test.
The RESET button also can be used to lower the bed base to flat. When pressed
once, it adjusts bed to the flat position.
Reset
button
Figure 4

10
Step 7:
Unplug the Power Cord.
Install the six legs firmly into the base of the frame. The legs screw into the threaded holes
around the perimeter of the adjustable base frame (See Figure 5).
The legs are stackable and are 3”, 4” and 6”. The combination gives you a set of six 3", 4", 6",
7", 9", 10", or 13” legs.The minimum height for this base is 4”.
Do not over tighten.
Step 8:
With the help of your able-bodied assistant, carefully lift the adjustable bed frame and set it in
place upright on its legs. Excessive pressure and dragging the bed without lifting may damage
the legs. Remove all protective plastic covering.
Note: Check and make sure that all power cords are untangled and do not interfere with any
adjustable bed mechanisms.
Dispose of covering properly to avoid injury.

11
Step 9:
Insert the Mattress Retaining Bar into the holders at the foot of the bed.
The Mattress Retaining Bar prevents the mattress from slipping off the base and should
not be used as a handle of the base.
Setup is now complete.
Plug your base back in and enjoy your new adjustable bed.

12
Wireless Remote Instructions
For toll-free customer service, call 1-877-386-1373 (US) or 1-833-486-8334 (Canada)
or email us: [email protected]
Please tell us your name, phone, address, Model Name and/or Model ID (found on the law label tags,
which are stapled to the head of the base), purchase date, and the question or concern when you
call/email.
Figure 7

13
How to Program Memory Position Buttons:
The remote has 5 memory buttons: "TV", "Anti-Snore", "ZG", "M1", and "M2". These
positions have been tested but have not been preprogrammed, as each user will have
his/her own individual preferences.
1. In order to set each button, adjust the bed to the desired position.
2. Press and hold the memory button until the backlight on the remote flashes to
confirm that setting has been saved.
3. Each of the 5 position buttons (M1, M2, TV, Anti-Snore, or ZG) can be reset by
repeating steps 1 and 2.
The "TV", "Anti-Snore", and "ZG" labels are suggestions for memory positions. We recommend that
the "TV" position be set in the most comfortable position for watching TV or reading. We recommend
that the "Anti-Snore" position be set where the head is slightly elevated while comfortable for
sleeping. ZG stands for Zero Gravity; the zero gravity position is defined by the head and legs being
slightly above the heart.
Figure 8

14
How to Set and Remove Child Safety Locks:
The Child Safety Locks prevent the head and foot of the bed from moving from current
settings until they are turned off. When the Child Safety Locks are engaged, the
Remote will not sync to the Control Box.
Figure 9

15
SYNCHRONIZING TWO BEDS
The bed base is designed to allow two twin XL bases to become an Eastern King base
and two Split-Cal-King bases to become a Cal-King base. You can use the same
Remote to control two side-by-side beds bases by following Step 6 on the installation
guide to synchronize one Remote with the two Control Boxes of the two units.
USING 2 REMOTES ON SAME BED
Press the HEAD DOWN and FOOT DOWN button of a new Remote B (that has
not previously been synced with the beds) until the light flashes.
Release the two buttons. The flashlight will be on for 10 seconds.
Press the HEAD UP and FOOT UP button of the Master Remote A. The cloning
process is successful when the flashlight of Remote B starts to blink.
Now both Wireless Remotes will be able to control both beds. (See Figure 10)
To desynchronize the Clone Remote B from Master Remote A, press the HEAD AND
FOOT CONTROL buttons of the Clone Remote B. The desynchronizing process is
successful when the Clone Remote B starts to blink. (See Figure 11)

16
INNOVA SLEEP PRODUCT
1, 3 & 20 YEAR LIMITED WARRANTY
YOUR INNOVA ADJUSTABLE BED BASE (the “Product”) IS COVERED BY THE
LIMITED WARRANTY SET FORTH HEREIN.
THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY
ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE.
WE WARRANT THAT DURING THE APPLICABLE WARRANTY PERIOD, THE
PRODUCT WILL BE FREE FROM DEFECTS IN MATERIALS AND WORKMANSHIP.
INNOVA’S RESPONSIBILITY FOR DEFECTIVE PRODUCTS IS LIMITED TO REPAIR
OR REPLACEMENT AS DESCRIBED BELOW.
WHO MAY USE THIS WARRANTY?
Innova Sleep Products, Inc. (“Innova”) extends this limited warranty only to the
consumer who is the original purchaser of a new Product (the “Purchaser”). It does not
extend to any subsequent owner or other transferee of the Product. Floor model
Products and Products sold expressly “as is” are not covered by this limited warranty.
WHAT DOES THIS WARRANTY COVER?
This limited warranty covers defects in materials and workmanship of the Product for
the applicable Warranty Period specified below.
WHAT IS NOT COVERED BY THIS WARRANTY?
This limited warranty does not cover any damage due to: (i) transportation, (ii) storage,
(iii) improper use, such as use other than personal use in-home exclusively by the
Purchaser, (iv) failure to follow the Product operation and maintenance instructions in
the Owner’s Manual, this limited warranty, or the Product Precautions, (v) modifications,
(vi) unauthorized repair, (vii) normal wear and tear, and/or (viii) external causes such as
accidents, abuse, or other actions or events beyond Innova’s reasonable control. This
limited warranty also does not cover (a) damage to any products or materials used with,
but not constituting or comprising, a Product (including but not limited to mattresses,
fabric, cables, electrical cords or items supplied by dealers), (b) the costs of service
calls unrelated to any defect (such as in connection with removal, installation, setup, in-
home service calls solely for the purpose of educating the Purchaser about the Product
or assistance with locating appropriate power connections), and/or (c) reimbursement
for inconvenience, loss of use or any other costs or expenses.

17
WHAT IS THE PERIOD OF COVERAGE?
This limited warranty commences on the Purchaser’s date of purchase and lasts for the
periods set forth below (the “Warranty Period”), and will not be extended if Innova
repairs or replaces any Product or part:
Part Name
Parts Warranty Period
Labor Warranty Period
Motor
3 Year
1 Year
Transformer(s)
3 Year
1 Year
Remote Control
1 Year
Control Box(es)
3 Year
1 Year
USB
1 Year
Frame
20 Year
20 Year
WHAT ARE THE PURCHASER’S REMEDIES UNDER THIS WARRANTY?
Year One: Full Labor and Parts Coverage
With respect to any defective Product or part thereof (as listed above) during the first
year of the Warranty Period, Innova will, in its sole discretion, either: (i) repair such
Product (or the defective part) free of charge to the Purchaser, or (ii) replace the
Product (or the defective part) with new or refurbished Product(s) or part(s) free of
charge to the Purchaser. Innova will pay all authorized labor and transportation costs
associated with any such repair or replacement.
Years Two and Three: Limited Parts Coverage
With respect to any defective Motor, Transformer, Control Box or Frame part(s) during
the second and third years of the Warranty Period, Innova will, in its sole discretion,
either: (i) repair such Product (or the defective part) free of charge to the Purchaser, or
(ii) replace the Product (or the defective part) with new or refurbished Product(s) or
part(s); provided, however, that the Purchaser shall be responsible for the cost of all
authorized labor and transportation costs associated with any such repair or
replacement. This limited warranty shall not apply if the Purchaser does not return any
and all defective parts to Innova promptly following Innova’s request.
Years Four through Twenty: Limited Frame Coverage
With respect to any mechanical part of the Product frame found to be defective during
the fourth through twentieth years of the Warranty Period, Innova will, in its sole
discretion, either: (i) repair such part free of charge to the Purchaser, or (ii) replace the
defective part(s) with new or refurbished Product(s) or part(s); provided, however, that
the Purchaser shall be responsible for: (a) all transportation costs associated with
such repair or replacement and (b) if the Product is replaced, the Purchaser shall pay to
Innova an amount equal to one-twentieth (1/20) of the then-current replacement cost,
times the number of years that have elapsed during the Warranty Period as of the time

18
the warranty claim is made. This limited warranty shall not apply if the Purchaser does
not return any and all defective parts to Innova promptly following Innova’s request.
HOW CAN THE PURCHASER OBTAIN WARRANTY SERVICE?
To obtain warranty service, the Purchaser must call 1-877-386-1373 (US) or 1-833-486-
8334 (Canada) or email Innova customer service at [email protected] during
the Warranty Period. No warranty service will be provided, nor may any warranty claim
be made, without: (i) the law label tags (see below for information on locating the law
labels), and (ii) a sales receipt/proof of purchase showing the date of purchase, the
amount paid and the place of purchase.
Innova and/or its service technicians shall not be responsible for moving furniture or any
other items not attached to the Product in order to perform service on the Product. It is
the sole responsibility of the Purchaser to provide adequate space and accessibility to
the Product. In the event that Innova is unable to perform service due to lack of
accessibility, the service call will be billed to the Purchaser and the service will have to
be rescheduled.
Finding the Law Label
The law label is needed to verify all warranty claims. To locate the law label tags, use
remote to bring head of base all the way up so that the base is in the below position:
Finding Law Label
1. Use remote to bring head of the bed
base all the way up so that base is in
below position
head
foot
2. The law label is stapled to the head of
the bed base as seen below
3. Take a picture of both labels
– they should be one top of one
another – examples below
The law label is stapled to the head of the Product base as seen below:
LIMITATION OF LIABILITY; DISCLAIMERS

19
THE REMEDIES DESCRIBED ABOVE ARE THE PURCHASER’S SOLE AND
EXCLUSIVE REMEDIES AND INNOVA’S ENTIRE LIABILITY UNDER THIS LIMITED
WARRANTY. INNOVA’S LIABILITY SHALL UNDER NO CIRCUMSTANCES EXCEED THE
ACTUAL AMOUNT PAID BY THE PURCHASER FOR THE DEFECTIVE PRODUCT, NOR
SHALL INNOVA UNDER ANY CIRCUMSTANCES BE LIABLE FOR ANY CONSEQUENTIAL,
INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES OR LOSSES, WHETHER DIRECT OR
INDIRECT.
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF
INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR
EXCLUSION MAY NOT APPLY TO CERTAIN PURCHASERS.
THE EXTENT PERMITTED BY LAW, THIS WARRANTY AND THE REMEDIES SET
FORTH HEREIN ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES,
REMEDIES AND CONDITIONS, WHETHER ORAL, WRITTEN, STATUTORY, EXPRESS OR
IMPLIED, INCLUDING WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE AND WARRANTIES AGAINST HIDDEN OR
LATENT DEFECTS. IN SO FAR AS SUCH WARRANTIES CANNOT BE DISCLAIMED,
INNOVA LIMITS THE DURATION AND REMEDIES OF ALL IMPLIED WARRANTIES,
INCLUDING WITHOUT LIMITATION, THE WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE TO THE DURATION OF THIS WRITTEN
WARRANTY.
SOME STATES DO NOT ALLOW EXCLUSIONS OR LIMITATIONS ON HOW LONG
AN IMPLIED WARRANTY MAY LAST, SO THE ABOVE LIMITATION MAY NOT APPLY TO
YOU.

20
TROUBLESHOOTING
Remote doesn’t light up or bed works intermittently
a. Change the batteries with 2 AAA lithium batteries of any brand.
b. If your base does not work after changing the batteries, check to see if there is a
green light on the Transformer, which is the black box on the floor that is
attached to the Power Cord that plugs in to the surge protector or wall. Bases
should be plugged into a surge protector.
Remote doesn’t control the bed base
If the green light on the Transformer is ON
Check the connections between the Transformer and the Control Box as well as the
connections between the Control Box and the actuators.
Sync bed to the base as described in Step 6 (Page 9). Make sure you are continuing to
hold the HEAD UP and FOOT UP buttons on the Remote before you press the blue
RESET button.
If you have followed the process outlined in Step 6 using the easy-to-reach RESET
button and your Remote still will not operate your base, locate the Control Box and find
the RESET button on the Control Box. Repeat the process in Step 6 using the RESET
button on the Control Box.
Verify the Child Safety Locks are not engaged. When engaged, the backlight on the
Remote will flicker.
oPress and hold the HEAD DOWN arrow and the FOOT UP arrow until the
Remote blinks to deactivate the Child Safety Locks. If the base then moves, the
Child Safety Locks have been successfully taken off.
oRepeat Step 6 (Page 9) to sync the now unlocked Remote using either RESET
button.
Note: Pressing the HEAD DOWN and FOOT UP buttons at the same time will toggle the Child
Safety Locks Off/On. If this does not fix the issue, the Child Safety Locks may now be on. You
will then need to press the same two buttons again to turn them back off.
If the green light on the Transformer is NOT ON:
Check the connection between the Power Cord and Transformer.
Please unplug your base for 30 minutes and plug it back in and see if the light comes
back on.
oIf it does, follow directions for when the green light is on.
If you are unable to use your Remote, the blue RESET button on the Control Box or Power Cord
can be used to lower your bed base to flat as long as the green light on the Transformer is on.