Inseego SKYUS 100B Series User manual

SKYUS100BSERIESUSERGUIDE
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USER GUIDE
SKYUS 100BSeries
Skyus 160 LTE / 160S LTE

SKYUS100BSERIESUSERGUIDE
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INSEEGO COPYRIGHTSTATEMENT
2019InseegoCorp.Allrightsreserved.Complyingwithallcopyrightlawsistheresponsibilityofthe
user. Without limiting the rights under copyright, no part of this document may be reproduced, stored
inorintroducedintoaretrievalsystem,ortransmittedinanyformorbyanymeans(electronic,
mechanical, photocopying, recording or otherwise), or for any purpose without the expressed written
permission of Inseego Corp.
INSEEGO TRADEMARKS AND SERVICE MARKS
Inseego, the Inseego logo, Skyus and the Skyus logo, are trademarks or registered trademarks of
Inseego Corp. in the United States.
Document Number: MKT-00073 Draft C
Draft
Updates
Page
Date
B
Updated Key Features section
Updated Backup Battery wording
Updated for Software changes:
Bluetooth Sensors page added
Wi-Fi Hotspot (added gHz breakdown)
Settings > Mobile Network
Added more detailed info to later About tabs
 Remote Management moved
to Settings > Advanced
Added Settings > Advanced > VPN
Replaced Regulatory Information
Minor reorganization and wording changes throughout
NEEDED:
Photos of updated hardware
Bluetooth connection instructions
Settings>MobileNetwork>CarrierSettings – arescheduletimes
local?
Accessory Part Numbers
Is the backup battery optional or standard?
8
10/21/2019
18
27
34
49
60
82
84
93
9
20
51
86
C
Added IC ID
93
10/31/2019

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Contents
Contents....................................................................................................................................................3
1 Introduction............................................................................................................................................... 7
Overview................................................................................................................................................... 8
Key Features........................................................................................................................................8
Description............................................................................................................................................... 9
Front View............................................................................................................................................9
Back View.............................................................................................................................................9
Bottom View........................................................................................................................................ 9
Indicator LEDs........................................................................................................................................ 10
2 Installation andGetting Started........................................................................................................... 11
Installation Overview............................................................................................................................ 12
System Requirements........................................................................................................................... 12
Installing aSIM Card...............................................................................................................................13
Installing the Battery............................................................................................................................ 14
Connecting Antennas............................................................................................................................ 14
Mounting Precautionsand Guidelines.................................................................................................15
Positioning your Device....................................................................................................................15
Mounting the Device..............................................................................................................................16
Mounting with Screws.......................................................................................................................16
Mounting withDouble-Sided Tape..................................................................................................17
Powering the Device..............................................................................................................................18
Using theBackup Battery.................................................................................................................18
Connecting your Device........................................................................................................................ 19
Connecting via Ethernet.................................................................................................................. 19
Connecting via USB...........................................................................................................................19
Connecting via Wi-Fi........................................................................................................................ 20
Connecting via Bluetooth................................................................................................................ 20
Connecting to the Web UI..................................................................................................................... 20
Resetting your Router........................................................................................................................... 20
Getting Support......................................................................................................................................21
3 Software Configuration.......................................................................................................................... 22
Logging In................................................................................................................................................23
Home Page.............................................................................................................................................. 24

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Top Banner.........................................................................................................................................24
Side Menu...........................................................................................................................................25
Skyus Device...................................................................................................................................... 25
Mobile Network................................................................................................................................. 25
Connected Devices........................................................................................................................... 26
Event Log............................................................................................................................................26
Managing Bluetooth Sensors.................................................................................................................27
Bluetooth Sensors Page....................................................................................................................27
Managing Connected Devices...............................................................................................................29
Connected Devices Page..................................................................................................................30
Configuring GPS..................................................................................................................................... 31
Status Tab.......................................................................................................................................... 31
Local Tab............................................................................................................................................33
Managing Settings..................................................................................................................................34
Wi-Fi Hotspot Tab............................................................................................................................. 34
Device Tab......................................................................................................................................... 37
Mobile Network Tab..........................................................................................................................49
Advanced Tab....................................................................................................................................54
Accessing Messages............................................................................................................................... 55
Messages Page................................................................................................................................... 55
Viewing Info About the Router.............................................................................................................56
Current Status Tab........................................................................................................................... 57
Data Usage Tab..................................................................................................................................59
Device Info Tab................................................................................................................................. 60
Diagnostics Tab................................................................................................................................. 62
Logs Tab............................................................................................................................................. 64
Software Update Tab....................................................................................................................... 65
Support Tab....................................................................................................................................... 67
Getting Help........................................................................................................................................... 67
4 Advanced Settings...................................................................................................................................68
Overview.................................................................................................................................................69
Firewall................................................................................................................................................... 70
VPN Passthrough............................................................................................................................... 70
IPv6 Transparent Mode.....................................................................................................................70
DMZ (IPv4)..........................................................................................................................................70

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MAC Filter............................................................................................................................................... 71
Notes onBlocking Devices............................................................................................................... 71
LAN...........................................................................................................................................................73
IPv4..................................................................................................................................................... 73
IPv6..................................................................................................................................................... 74
Port Filtering.......................................................................................................................................... 75
Port Filtering..................................................................................................................................... 75
Applications.......................................................................................................................................76
Custom Applications.........................................................................................................................76
Port Forwarding..................................................................................................................................... 78
Port Forwarding................................................................................................................................ 79
Port Forwarding Applications..........................................................................................................79
Custom Applications.........................................................................................................................80
IPPT..........................................................................................................................................................81
IP Passthrough................................................................................................................................... 81
Remote Management............................................................................................................................ 82
Remote Server...................................................................................................................................82
Configuration.................................................................................................................................... 82
VPN.......................................................................................................................................................... 84
Auto-Connect VPN............................................................................................................................ 84
VPN Connection................................................................................................................................ 84
VPN Settings...................................................................................................................................... 84
5 Accessories...............................................................................................................................................85
Included Accessories............................................................................................................................. 86
Optional Accessories............................................................................................................................. 87
Power Cable............................................................................................................................................87
AC Power Cable................................................................................................................................. 87
DC Power and IO Cable.....................................................................................................................87
USB Cableand Adapter......................................................................................................................... 89
6 Product Specifications and Regulatory Information...........................................................................90
Product Specifications.......................................................................................................................... 91
Device.................................................................................................................................................91
Environmental...................................................................................................................................91
Cellular Bands................................................................................................................................... 91
Technology........................................................................................................................................ 92

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Power................................................................................................................................................. 92
OS Support......................................................................................................................................... 92
Regulatory Information.........................................................................................................................93
Wireless Communications.................................................................................................................... 95
Limited Warrantyand Liability............................................................................................................ 95
Safety Hazards....................................................................................................................................... 96
Installation andOperating Instructions..............................................................................................97
7 Glossary.................................................................................................................................................... 99
Glossary.................................................................................................................................................100

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Introduction
Overview
Description
Indicator LEDs

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Overview
ThecompactSkyus100BSeriesisacellulargateway(cloud-enabledcellularmodemandrouter)
designedtosupportnumerousIndustrialIoTusecasesinbothfixedandmobileenvironments.With
LTE connectivity, the Skyus 100B Series router provides features that are purpose-built for IoT. Cloud
connectivityto IoT ConnectTMenables remotedevice/fleet/deployment management.
KeyFeatures

LTE Cat 6 (up to 300 Mbps)

Multi-Carrier support

aGNSS (with active and passive GNSS antenna support)

Rugged design for continuous operation in harsh environments

Advanced security encryption and authentication protocols
 Wi-Fi 5 and Bluetooth 5.0

Standard 4400 mAh backup battery

Multiple data interfaces: Ethernet, USB,Wi-Fi

Multiple power interfaces: PoE, USB, or 4 Pin

Cloud services, FOTA and remote configuration

On-board memory to support edge processing

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Description
Front View
BackView
Bottom View
The battery compartment, SIM sockets, and device labels are located on the bottom of the device.
[photo needed]

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Indicator LEDs
The Skyus 100B Series router has three LEDs that verify status, signal, and connectivity.
LED
LED Color
Meaning
Device
Blue
On / Battery Power (High)
Green
On / External Power
Yellow
On / Battery Power (Low)
Red
On / Battery Power (Critical)
Error (when blinking)
Cellular
Blue
Great Signal
Green
Good Signal
Yellow
Okay Signal
Magenta
Poor Signal
Orange
No SIM / Inactive SIM
Red
Error
Wi-Fi /
Bluetooth
*
Blue
Bluetooth On – Connected Clients
Green
Wi-Fi On – Connected Clients
Blue and Green
Both Bluetooth and Wi-Fi On
Orange
No Clients
Red
Error
The Ethernet / LAN connector port also has indicator LEDs.
LED
LED Color
Operation
Meaning
LAN
Green
Solid
Off
Indicates Ethernet connection speed
1000 Mbps (Gigabit)
10/100 Mbps
Amber
Solid
Blinking
Off
Indicates link status
Link
Activity
Nolink
*Wi-Fi / Bluetooth available only on select models.

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Installation and Getting
Started
Installation Overview
System Requirements
Installing aSIM Card
Installing the Battery
Connecting Antennas
MountingPrecautionsandGuidelines
Mounting the Device
Powering the Device
Connecting your Device
Connecting to the Web UI
GettingSupport

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Installation Overview
This chapter provides system requirements and instructions for installing and getting your Skyus 100B
Series up and running.
The installation process consists of the following steps:
 Installing a SIM Card

Installing theBattery

Connecting Antennas

Mounting Precautions and Guidelines

MountingtheDevice

Powering the Device

Connecting yourDevice

Connecting to the Web UI
System Requirements
TheSkyus100BSeriesrouterallowsyoutosetupanetworkandprovidesbothwiredandwireless
connectivity.
NOTE: This device is recommended for professional installation. Requirements include:

A computer or computing device supporting Wi-Fi 802.11 b/g/n, Ethernet, or USB 2.0
 Internetbrowsersoftware,suchasMicrosoftInternetExplorer8.0orhigher,Firefox,Safari,
Opera, orChrome

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Installing a SIM Card
To insert the SIM card:
1. Open the battery door on the bottom of the device and, if installed, remove the battery.
2. Slide the SIM socket retainer to the unlocked position and lift it.
3. Insert the SIM card into the appropriate slot in the orientation shown.
4. Press the retainer down and move it to the locked position.
5. Replace the battery and the battery door.

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Installing the Battery
To install or remove the backup battery:
1. Remove the battery door on the bottom of the device.
2. Install or remove the battery.
NOTE: The battery will only fit into the device in the correct orientation.
3. Replace the battery door.
ConnectingAntennas
Finger tighten the appropriate antennas for your desired configuration. At minimum, connect
antennas to CELL 1 and CELL 2 ports.
NOTE: Recommended torque is 5 in-lbs (56 N-cm).

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Mounting Precautions and Guidelines
Asyoudeterminethemountinglocationandpreparetoinstallthedevice,besuretoheedthe
following precautions and guidelines:

Locate the router in an area free from liquids, dust, and extreme temperatures. If it is possible for
thedevicetoexperiencecontactwithfluids,extrememechanicalshock,orextremethermal
conditions(outsideofthethermalspecslistedinthisUserGuide),youruntheriskofdamaging
the device and/or the battery. If the battery is subject to these conditions, the battery may fail
and cause significant damage to the device and the surrounding area.
 Store the router back in its box when not in use.

Donotblockanyventilationopeningsbyapplyingadhesivesorlabelstotherouterasthis
mightcausethedevicetooverheatoritmightinterferewithantennaperformance.
 Clean only with a clean, dry cloth.
 Protect the cord from being crushed or pinched.
 Takecaretolocateandroutecordsandwirestominimizetheriskofdamagedcausedbyusers
or other objects that are located near the device.
 Avoiddroppingorshakingtheroutertoreducetheriskofdamagingthedeviceordisrupting
operation.
Positioning your Device
The sizeandmounting options available forthe Skyus 100B Seriesrouter allow you to install the
deviceinthelocationthatbestsuitsyourneeds.Thereceptionandcoveragerangedependsonwhere
youmounttherouter.Keepinmindthattheplacementoffurniture,thethicknessofwalls,andthe
number ofwalls a signal must travel through can limit cellular, Wi-Fi, and Bluetooth range.
For best results, place your router:

Away from interference such as microwaves, ceiling fans, security systems, or cordless phones

Awayfrom large containers of glass or concrete (fish tanks, mirrors, brick orconcrete walls)

Away from large metal surfaces (cook tops, metal doors, aluminum studs, appliances)

More than 20 cm away from a person

Close to a window but out of the way of direct sunlight (great for 4G LTE reception)

Close to an AC outlet and near Ethernet computer cables
 In an elevated location

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 In line-of-sight to wireless devices
 Near the computers or other devices that communicate with the router
 On an upper floor (if applicable)
NOTE: When using multiple points of access, use different radio frequency channels for adjacent
accesspoints.Werecommendleaving5spacesbetweenchannels(e.g.1and6,or 3and8).
Mounting theDevice
You can mount your Skyus 100B Series device using the following methods:

Mounting withScrews
 Mounting with Double-Sided Tape
WARNING!Whilemountingyourdevice,donotapplyexcessiveforcetothemountingbracketsasthis
may cause the tabs to fail. Installation is recommended to be completed by a professional.
MountingwithScrews
CAUTION! If usingrigidmountinghardware,applypressureonly to the ends ofthe device.Limit the
mounting pressure only to the amount needed to secure the device.
To mount your device using screws, follow the directions below, using two #4 or #6 screws.
1. Identify the optimal installation location. Make sure you consider the physical space
requirements of the device, any needed connectors, cables, and antennas. In addition, make
sure you consider mounting location to optimize cellular coverage.
2. Identify the optimal mounting equipment. Depending on installation location, you may want
to select wood screws, metal self-tapping screws, drywall anchors, concrete anchors, or others.
3. Locate and install a screw for Hole 1. Make sure the screw head remains 1/8” (3mm) away from
the wall.

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4. InstallthedeviceontothescrewusingHole1andslidethedeviceallthewayontotheslotof
Hole 1.
5. InstallascrewintothemountingsurfacethroughHole2.Tightenscrewto5in-lbs.toensurea
snug fit. Take caution to ensure the device will be installed level.
6. Install the final screw into the mounting surface through Hole 3. Tighten screw to 5 in-lbs. to
ensure a snug fit.
MountingwithDouble-SidedTape
You can mount your device using double-sided tape. Use 3M VHB or similar tape to install the device.
CAUTION!Ifsecuringthedeviceusingdouble-sidedtapeoramethodnotdescribedinthismanual,
note the following precautions:
 Usingadhesivetapemaycausedamagetothedeviceorbatterydoorwhenremovedfromits
install location.
 Ensure the device and the installation surface is free of debris and is cleaned and allowed to dry
using a rubbing alcohol solution prior to application.

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Powering theDevice
Youcanpoweryourdeviceusinganexternalpowersource.Whenapowersourceisconnected,the
Skyus100BSeriespowersupautomatically.WhenloadedwithanactiveSIM,it maytake uptotwo
minutes for the device to power up and register on the cellular network.
To power on the device using an external power source:
Connect the device to a powersource. This can be a 4 pin connector, USB, or Ethernet, see Connecting
your Device.
The LEDs will all blink white, signaling the device is starting up. When LEDs stabilize with
green/yellow/blue/red colors, the device is ready for use. The power button should be green showing
the device has sufficient external power.
Using the Backup Battery
TheSkyus100BSeriesfeaturesarechargeable3.8V4400mAh16.7WhLi-ionbackupbatterythat
providesupto12hoursofcriticalpowerforalertingduringpowerlossinstationaryenvironmentsand
usageinvehicleenvironmentswhenthevehicleisoff.Thebatterywillchargewhenconnectedtoany
external powersource.
NOTE: The backup battery is not designed for primary use.
WARNING! The backup battery will charge when external device temperatures are within
-20 – 50° C. Outside of this range, the battery charging circuit will be disabled. Li-ion batteries are not
safetouseinenvironmentsoutsideof-20 – 60C.Ifitispossiblethatthedevicewillseetemperatures
outside of this range, please remove the battery from the device and discontinue use with the battery.
Failuretocomplywiththeseoperatingrangesmayresultinextensivedamagetothedeviceand/or
thedevice’ssurroundingarea.Ifthebatteryisnotneededinyourusecaseoryouwishtooperatethe
deviceoutsideofthisrange,pleaseproperlystoreordisposeofthebatteryaccordingtoyourlocal
waste managementauthority.
To power on the device using the backup battery:
1. Press and hold the power button on the front of the device until the LEDs start blinking.
2. The LEDs will all blink white, signaling the device is starting up. When LEDs stabilize with
green/yellow/blue/red colors, the device is ready for use. The power button should show
blue/yellow/red to indicate battery level status.

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Connecting yourDevice
You can connect your Skyus 100B Series device in multiple ways:

Connecting viaEthernet
 Connecting viaUSB
 Connecting viaWi-Fi
 Connecting viaBluetooth
Connecting viaEthernet
To connect using Ethernet:
1. Connect an Ethernet cable from the device to the host system.
2. Connect the device to a power source.

IfthehostsystemoffersPoEorPoE+,thedevicecanbepoweredbythehostsystemand
pass traffic via Ethernet.
 IfPoEorPoE+isnotavailablefromthehostsystem,thedeviceneedstobepoweredusing
the 4 Pin power port.
3. Whenpoweredandpluggedin,thedeviceshouldautomaticallyturnonandestablisha
connection.
Connecting via USB
You can connect via USB to connect your router to a host system, or to an external device.
To connect using USB (connecting to a host):
UsingtheUSBAtoUSBMicro-Bcable,connecttheMicro-BsidetothedeviceandtheAsideto
the hostsystem.
WhenpluggedintoaUSB2.0port,thedeviceshouldautomaticallyturnonandbereadyforuse
inWindows-based(8orlater)orLinux-based(kernel2.6.32orlater;Ubuntu14.04orlater)
environments.
NOTE:IfthedeviceisnotconnectedthroughapoweredUSBport,thedevicecanstilloperatevia
USB while using the 4 Pin power cord to power the device.
To connect using USB (connecting to a device):
UsingtheappropriateUSBcable(Micro-BontheSkyus100BSeriesdeviceside),connecttothe
external device.

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WithUSBOTG,theSkyus100BSeriescanpowertheexternaldeviceusingUSB2.0(5VDC@1A),
but the Skyus 100BSeries device must be plugged into power using the 4Pin connector.
ThissituationisusefulwhenconnectinganexternalUSBmodem(e.g.SkyusDS,SkyusDS2,or
Skyus SC) for failover and/or load balancing.
Connecting viaWi-Fi
NOTE: This method is only available on select models.
To connect using Wi-Fi:
1. Ensure the Skyus 100B Series router is powered on.
2. ConnecttotherouterusingtheSSIDandPasswordinformationprovidedonthelabelonthe
bottomoftherouter.
3. ItisstronglyrecommendedtochangetheSSIDandPasswordfromthedefaultforsecurity
reasonsafterinitialuse.Makesuretosavetheupdatedinformationinasecurelocation.
Connecting via Bluetooth
NOTE: This method is only available on select models.
[NEED INPUT]
Connecting to the Web UI
OnthedeviceconnectedtoyourSkyus100BSeriesrouter,openanywebbrowserandgoto
http://my.skyus/ or http://192.168.1.1.
SelectSignIn(inthetop-rightcornerofthescreen),andenterthepasswordprintedonthe
bottom of your router.
Resetting yourRouter
YoucanrestartyourSkyus100BSeriesrouter,orrestoresettingstothefactorydefaults.Youcando
thisusingtheWebUIatSettings > Backup and Restore,orbyclickingtheSignOutdrop-downin the
top-right corner of any Web Interface page and selecting Restart.
Alternately,youcanusetheRESET buttononthedevice,locatedinsideacornerofthebattery
compartment. The button is a small hole about 1.5mm in diameter, with the word RESET below it. Use
a small pointed object, such as a paperclip, to push the RESET Button.
To restart the router: Press the RESET button quickly (less than one second). This turns your router
off and on again and does not affect settings.
Torestoretheroutertofactorydefaultsettings:PressandholdtheRESETbuttonforthreeseconds
or longer. This resets all settings to their factory default values.